ArkarTech V1 Pro Gaming Headset User Manual

ArkarTech V1 Pro Gaming Headset

Product Introduction

1. 50mm High-quality Driver
2. Ear pads
3.  Adjustable Headband
4. LED Light
5. Microphone
6. Volume gear
7.  Microphone Mute Button
8.  3.5mm plug(audio+mic)
9.  USB connector（Only to give power for the LED lights）

Pre-Introduction

1.  Two plugs : 3.5mm plug is 2 in 1 for both Mic and earphone, while USB plug is only for power supply to the LED lights. Glaring LED lights designed on the ear-cups can highlight the game atmosphere. Ignore the USB interface or use a mobile USB charger if this cable is not long enough for your device.
   (The headset can be used without connecting the USB interface.)

2.  Compatible with: PS4, Xbox One, PC, Laptop, Switch, Nintendo 3DS, PSP, Tablet, iPad, Mac, smartphone or any other gaming equipment which support a 3.5mm plug. If you use the headset with mobile, Xbox and Switch, sorts of equipment which do not have a USB jack, then you need to plug the USB plug to any extra charger for providing power to the LED lights.

3. There is a small mute button attached to the volume control, which can be released before using the microphone.

4. Generally, the cable end or microphone end is designed on the left-side, so wear the cable end or microphone end on the left ear.

How to Connect With PC / Laptop

Operation Steps:

1. Connect the 1-to-2 splitter cable (included in package) with the 3.5m plug for this headset to work on the PC/Laptop that has separate port for audio output and mic input.;
2. Make sure insert the right jack (the pink for the microphone, while the green for the earphone);
3. Make sure none of the microphone function are disabled or muted. Please find the “Speaker” icon in the computer taskbar, and double-click to enter the volume control for settings. And enter the “Voice” for setting on the “Control Panel”; Control Panel < Sound < Recording < right click and select “Show Disabled Devices”< Microphone should appear in the box now < click on Microphone and select “Enable”;
4. Try disabling “Front mic” on recording devices. Update the Sound Card Drivers. Adjust or rotate the 3.5mm interface until both sides of the headphones have smooth sound output;

How to Connect With PS4

Operation Steps :

1. Firstly, directly plug the 3.5mm headphone jack into the PS4 game console.
2. Secondly, follow the setting steps below: PS4 host settings → external device setting → audio setting → output to headphones → select all audio.

• Select “Audio Device” in “External Devices” on the setting screen to open the setting. The “input device” at the top is the microphone setting, and the “output device” is the headset setting. 3. Next, adjust the sound output from the earphones. The sound output of the earphones can be adjusted through “Volume Adjustment”.

How to Connect With Switch

Operation Steps :

1. Please directly connect the 3.5mm plug of the headset to the 3.5mm jack of the Switch game console.
2. The setting method of Switch is as follows: In the upper right corner of the homepage, go from the setting (gear shape) to the setting page, and then swipe the screen down to open and close the chat. After confirming that the voice chat function is turned on, check whether the voice chat volume is too low or not. Please temporarily set it to 1.00.

How to Connect With Xbox

Operation Steps :

1. USB plug only for the power supply for LED light；
2. Connect the 3.5mm plug to the Xbox device directly. To increase/decrease the volume, turn the volume adjustment knob. To mute/unmute the microphone, slide the microphone mute switch up or down；
3. If you want to connect to the old version Xbox One, you need a Microsoft adapter (not included, you need to buy it separately)；
4. Adjust or rotate the 3.5mm interface until both sides of the headphones have smooth sound output；
5. Ignore the USB interface or use a mobile charger if this cable is not long enough for your device. (The headset can be used without connecting the USB interface.)

Information for Xbox One User

Main Specification

3.5mm 4 Pin plug

Sensitivity| 102+/-3db| Mic Sensitivity| -42 +/-3db

Packing List

1. Gaming Headset ×1
2.  1-to-2 Splitter Cable ×1
3. User Manual ×1

Troubleshooting ( FAQ)

If you encounter any problem when using this product, please confirm whether it belongs to the following situations
Q: Mic Not Working on PS4
A：

1. Make sure the mic mute button has been turned off.
2. Make sure your PS4 setting are configured correctly. If your Microphone was detected on the Adjust Microphone Level screen, then the headset and Mic are working with the PS4 properly. If other players still cannot hear you, check your network connection or in-game chat setting.
3. Review your PS4 setting to make sure they are configured as following:
   •  Go to “Settings” > “Devices ” > “Audio Devices”
   • Set “Input & Output Device to Headset “Connected to Controller
   • Set “Output to Headphones” to “All Audio”
   •  Set “Volume Control” (Headphones) level to maximum
   • Select “Adjust Microphone” Level and follow the on-screen instructions to calibrate your Microphone
4. Plug the headset into a mobile phone and try making a call. If someone is able to hear you in the call, then the headset and microphone are working properly.

Q: Mic Not Working on Switch
A：

1. First, follow the steps ①-② in “How to Connect With Switch” above to set up. If the voice chat is still not possible, please press and hold the “power button” at the top of the switch for 3 seconds. When the power menu is displayed, select “Power Options”. Then select “Restart”.
2. For more information, please search for the following headings on Google/yahoo: [Cannot use the microphone when playing Fornite on swtich]

Q: Mic Not Working on PC
A：

1. Please reconfirm whether the interface of the headset is correctly connected to the audio output and input interface of the computer. If the connection is correct, but there is still no sound, please confirm whether the audio device is recognized in the audio setting.
2. A proven solution: the speaker and microphone can be changed from steam streaming microphone to realtek high definition audio. If it is not recognized, we recommend uninstalling the driver from the computer and then reinstalling. If there is still no sound, please do not hesitate to contact us.

Q: One Side of Headset Not Working
A: Please distinguish using on which device below, try to do the troubleshooting accordingly；

On PS4

1. Make sure that the headset is plugged securely into the headphone jack; There should be no loose connections. Adjust or rotate the 3.5mm interface until both sides of the headphones have smooth sound output.
2. Turn the in-line volume gear up to increase the headset volume.

On PC

1. You MUST use the 1-to-2 3.5mm plug splitter cable to ensure that each jack is connected properly and securely plug in.
2. Disconnect the splitter cable, and then connect the headset to a device that does not require a splitter cable to check if you can hear sound from both sides.
   If the Issue is resolved, with the splitter cable disconnected, the splitter cable is the reason. You should buy a new 1-to-2 3.5mm plug splitter cable.

Q: The Mic Sound Too Small on PC / Laptop
A：Is the microphone enhancement function set up when using on a computer?

The following steps will help to solve the problem

1. Open the control panel
2. Double-click the sound and audio setting
3. Click the “Recording” option
4. Click the “Volume” item
5. Adjust the microphone enhancement function.

Q: LED Not Working?
A: Follow the below steps：

1. Please note that there are two connectors at the very end of the wire of the headset, the 3.5mm plug is for Mic and headset and the USB plug for LED light power only.
2. Make sure your device’s USB port can work properly.
3. Plug the USB interface into your devices, and there should be no loose connection to make sure you can use LED light properly.
4. The working voltage of the LED is the international standard 5V, please plug it into the USB port of the PC, or USB charger, or USB battery, etc. to light up. Please note that the USB interface voltage of PS4 and switch controller is less than 5V, so the headset will not light up when connected to PS4 and Switch.

Q: Headphone Having Noise
A：If the headset makes noise when using on computer, try as below;

Method 1 :

1. Reconnect the headset on the computer
2. Noise from headphones is usually caused by incorrect connection to the computer. Especially when you hear continuous low-sounding noise, make sure that the headset is properly connected to the computer. In addition, the following conditions can also cause noises:
3. The plug is not fully inserted
4.  Wrong plug
5. A part of the speaker cable is unplugged Please pay attention to the above points, unplug the cable connected to the computer, and reconnect it.

Method 2 :

1.  Clean the audio plug As dust and dirt adhere to the audio plug, additional electrical signals may be generated and noise may be heard. So please try to clean the audio connector that the device is connected to.
2. In addition, when reconnecting, make sure that the cable is correctly inserted into the interface.

Method 3 :

1. Use headphones away from home appliances If the headset itself or the cable connected to the computer is near other household appliances, the electrical signals generated by the household appliances may affect them.
2. To determine the influence of electrical signals in the surrounding environment, turn off your home appliances and check whether the earphones are noisy. If the cause of the noise comes from home appliances, it is recommended to keep the earphones and cables away from other home appliances as far as possible.

Method 4 :

1.  Lower the volume appropriately
2. Adjust the volume of the computer and headphones. If the volume is too high, the sound will be distorted and broken. So please adjust the volume of the computer and earphones.

Q: When Voice Chatting Not Allowed
A: It may caused by temporary failure or any other setting problem, please try the following operation to find out the proper reason;

1.  Clean up the interface Dirt or rust may lead to poor connection. The headphone jack may not work properly. Try to rotate the jack, clean the interface and other operation to improve the poor contact and then reconnect it. Check “Microphone Volume”, “Headphone Output” and “Volume Control” from the audio device page.
2. If the other party cannot hear the sound, or the sound is severely ripped, it is likely that there is a problem with the “microphone volume”. Increase or decrease the volume of the microphone until the microphone input audio remains at the “appropriate” value. If you cannot hear your own voice, please check the “Volume Control”. When the volume is too low, you may not hear any sound. In some cases, please try to switch the “headphone output” to set not only chat audio or listen to all audio.
3. Restart PS4 again, much error can be fixed by restarting.

After-Sales Service

1. If you still can not solve your problem after the above operation guide, please contact our after-sales team, We provide 6 Months Quality Warranty, We will refund or resend a new one depending on the situation. Notes: If the product defective caused by Man-made damage or else another non-original quality issue, it is out of our warranty, thanks.
2. Product specifications are subject to change without further notice. If disassemble the headset without authorization, we will not guarantee the quality.
3. Attention
   •  Do not accept on-site replacement / repair requests.
   • Except for some spare parts, we do not sell individual components.
   • The Y-shaped 1-to-2 3.5mm plug splitter cable is included as a free gift and is not covered by the warranty.
   •  We will have the right to update or modify this regulation at any time, and the after-sales service is subject to the latest regulation. For updated information about this regulation, please see the publisher’s homepage of our company’s Amazon store.
4. Still other issues, please contact us by following steps： Log in your Amazon account—> Orders—>Order detail—> Get help with order—>Other issues—>Write an email to us. Official email: support@arkartech.net

References

• Online Shopping for Headphones & Earbuds - High-End Phone Accessories – Arkartech

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