Amazon Fire Tablet Liquid Detection Issues

June 5, 2024
Amazon

The charging port on tablets with USB-C ports are sensitive to liquid. If liquid is detected in the port, an alert is displayed on-screen and you are temporarily not allowed to charge the device.

Note:

  • A liquid detection notification appears intermittently as liquid evaporates from the USB-C port.
  • Do not use any other methods or products to dry the USB-C port, as the device can become permanently damaged.
  1. If you’re charging, unplug the cable from the device.

Failure to do so can result in permanent damage. An audio alert and pop-up icon can not be dismissed until you unplug the cable.

  1. Hold the device facing port side down and gently shake it for about 5 seconds, or until liquid is not visibly present in the port.
  2. Rest the device on a flat surface to dry completely (for up to 48 hours).

If liquid is detected in the port, a liquid icon is displayed on the device screen.

You can still use your device when liquid is detected. After the liquid icon disappears, you can charge your device.

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