LandAirSea Sync GPS Tracker – USA Engineered & Assembled-Complete Features/User Guide

: June 5, 2024
: LANDAIRSEA

LandAirSea Sync GPS Tracker – USA Engineered & Assembled

Specifications

DIMENSIONS: 1.8” W x 2.18” L x 1.08” H
OPERATING TEMPERATURE: -30ºC to +75ºC (-22ºF to +158ºF)
POWER SOURCE: 9 – 16 Volts DC (powered by the vehicle’s OBD-II port)
TYPICAL FULL-POWER CURRENT: 70mA at 12 Volts DC
GSM CHANNELS: 850/1900 (U.S.) 900/1800 (Europe, Australia, Asia, Middle East)
COMMUNICATION PROTOCOL: SMS, GPRS (UDP)
UPDATE FREQUENCY: 5 minutes, 1 minute, 10 second, and 5 second
HISTORICAL PLAYBACK: Unlimited historical playback stored at LandAirSea’s server
REPORTING: Individual and enhanced vehicle report, start/stop, mileage and more
DIAGNOSTICS: Blinking LED, SMS, or TCP diagnostic messages
NOTIFICATIONS: Virtual geo-boundaries and speed and battery alerts via SMS text message or e-mail

Introduction

Our ultra-compact monitoring device may be attached to your car, truck, or SUV and utilized to follow your fleet, corporate vehicle, or even your adolescent driver. Track and map (with Google Maps) vehicles or fleet-related assets in real-time using web-based software or our SilverCloud App, and receive up-to- date text and email notifications. The pinnacle of covert tracking, or ‘out of sight, out of mind’ tracking; The app can turn off the LED lights so the gadget doesn’t give away its location with garish flashing lights.

No additional accessories are required! Plug and play design our gps tracker does not require a battery and connects to the vehicle’s OBD-II connection. It is designed, engineered, and manufactured in the United States of America. Unlike other GPS devices on the market, ours are made in the United States.

KEY FEATURES

ENVIRONMENT

The SilverCloud® Online mapping software can be used on any PC or Macintosh with a high-speed internet connection and an internet browser. The interface is compatible with all web browsers, including Google Chrome, Safari, Firefox and Internet Explorer.
Users can also access the SilverCloud® online mapping interface on their smartphones or mobile tablets (iOS and Android) by downloading the SilverCloud® Sync Mobile App from the iTunes Store or Google Play Store.

SILVERCLOUD® SYNC DATA PLAN OPTIONS

A data plan is required for the SilverCloud® Sync. The data plan charts below list the update speeds and their corresponding prices. For more information, please call 847-462-8100.

PAY AS YOU GO
NO CONTRACT

Price	Update Interval
$39.95/month	10 Second Continuous Updates
$29.95/month	1 Minute Continuous Updates

One-time Activation Fee of $29.95 will be applied

**

ILVERCLOUD PREPAID DATA PLANS**

Coverage	1-minute	10-second
6-months (5% savings)	$170.72	$227.72
12-months (10% savings)	$323.46	$431.46
24-months (15% savings)	$610.98	$814.98

One-time Activation Fee of $29.95 will be applied

SILVERCLOUD ONLINE SOFTWARE FEATURES

Mapping Interface| Fast and user-friendly web-browser based application with up to date, simultaneous 2D and 3D mapping capabilities powered by Google Maps
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ShareSpot®| Patent-pending features, allows the user to share their GPS location via URL address or embedded code on a website
Geo-Fencing Option| Allows users to create customized zones that can send text messages (SMS) and/or emails notifying the user when the vehicle enters or exits that zone
Traffic Information| Ability to indicate traffic and delays on the map by utilizing existing Google Maps traffic flow interface
Routing Utility| Offers users the ability to send real-time directions to driver’s mobile phone via text message (SMS) and/or email
Historical Location Data| Ability to view unlimited real-time GPS tracking and data, with web-based historical playback as well as the ability to generate printable text reports
SilverCloud Alerts| Indicates speed, low-battery, excessive/unnecessary stops, arrival and departure notifications via text message (SMS) and/or email

ACTIVATING THE SILVERCLOUD® SYNC

In order to activate your SilverCloud® Sync, please go to www.landairsea.com and click on the online activation link, which is located near the upper right of the home page. This online form needs to be completed in full. Incomplete or missing information may delay the activation process.

The credit card on file will be billed automatically each month. Upon completing the activation form, the user will be charged the $ 29.95 activation fee and the pro-rated balance of the current monthly service. In addition, the user will be charged for the full upcoming month of service. The next bill will not be due until the next full month. If a device becomes deactivated, a reactivation fee of $ 29.95 will be charged in order to restart service.

In order to cancel a data plan service, the user must do so in writing. This can be done by email and sent to: activations@landairsea.com

Cancelations must be received prior to the close of the last business day of the month to avoid the next billing cycle. LandAirSea Systems is not open on weekends, and so, cancelations must be performed before the last business day of the month. For questions about activation, please call 847-462-8100.

To retrieve a lost password, add, delete or change a password(s) for an account, please contact activations@landairsea.com or call 847-462-8100. The user will be required to provide their address on file, as well as the serial number, which is located on the bottom of the device.

INSTALLING THE SILVERCLOUD® SYNC

INSTALLING THE SILVERCLOUD® SYNC SYSTEM

Users will need to activate (Section 3) their SilverCloud® Sync unit(s) first before starting the system. Users will also need to install the Google Earth® plugin on their computer (PC and/or Mac). The Google Earth plugin will allow users to access the functionalities of Google Earth without having to install the full application. To download and install the plugin, go to: www.earth.google.com/plugin

After activating the SilverCloud® Sync unit(s), take the device and plug it into the vehicle’s OBD-II Port, which is usually located under the driver’s side dash or steering column/instrument cluster (refer to the vehicle’s owner’s manual or go to the following website: http://www.canobd2.com/TechInfo/DlcLocator.aspx)

The On-Board Diagnostic (OBD-II) specification has been a standard of all vehicles sold in the United States since 1996. The OBD-II port was designed to help technicians diagnose and troubleshoot a vehicle’s malfunctions. a standard place it outdoors.

The SilverCloud® Sync receives power through the OBD port – no batteries or hardwiring are necessary. This allows for uninterrupted GPS tracking whenever the SilverCloud® Sync is connected to the vehicle’s OBD-II port.

NOTE
The micro USB (2.0) connector is intended for troubleshooting and cannot be used to charge the device.

NOTE
The SilverCloud® Sync is NOT waterproof or water-resistant device. Please ensure that the device is kept free from excessive dust and moisture.

LED Indicator Lamps

STARTING THE SYSTEM

After activating and installing the device, users will be able to track and monitor their vehicles from their desired computer, smartphone or mobile tablet with high-speed internet access with their preferred internet browser (Google Chrome or Safari is recommended).

To access the online system, open the browser to the following website:

http://www.landairsea.com/silvercloud

Once the SilverCloud® home page loads, users will need to type in their username and password. After logging in, the online mapping interface will load, and the user will be able to click the vehicle icon that appears on the screen to display the vehicle’s real-time location, speed, heading, date and time and battery strength. (See screenshot to the right)

LOGGING OUT OF THE SYSTEM

To log out of the online mapping system, click on the LandAirSea logo located on the top left corner of the page to access the main menu. Once the main menu appears, select “Logout” located at the bottom of the menu.

Once the user is logged out, the browser will automatically load to LandAirSea’s home page (www.landairsea.com)

LIVE SUPPORT CHAT

SilverCloud users will also be able to chat live with a support representative by clicking Live Support Chat feature located in the Main Menu. Choose the Live Support Chat option and the AliveChat Session window will open. Choose Tech Support or Sales, enter your name and question and click Submit. You will be connected to a Live Support Agent.

LandAirSea also offers 24/7 technical support by phone by calling 847-462-8100 or via email at support@landairsea.com.

Tech Support Page: http://www.landairsea.com/contact/support.php

STEP-BY-STEP INSTRUCTIONS

THE SILVERCLOUD® SYNC CONTROL PANEL

Once the SilverCloud online mapping interface loads, the Control Panel will automatically appear on the upper left corner of the screen.

From the Control Panel, users will be able to:

Select preferred view

Displays Road Map
Displays Aerial View
Displays 3-D View

Select which vehicle(s) they want to view on the map or select multiple vehicles based created groups (creating groups covered in next section).
Display regional traffic, view predetermined virtual zones (“geofences”), navigational waypoints, adjust best fit for multiple vehicles, and view vapor trails as the vehicle moves along the map.
Zoom in (+) and out (-) by dragging the button up and down.

The SilverCloud Main Menu can be accessed by clicking on the LandAirSea icon located on the upper left corner of the screen. From the screen users will be able to:

Generate Historical Playback and printable Reports.
Edit and label icons for individual vehicles.
Specify and label Groups for multiple vehicles.
Set Speed, Battery, Proximity and Geofence Alerts.
Determine and send best Routes/Directions.
Manage Advanced user settings, including ShareSpot®.

THE SILVERCLOUD® SYNC MAIN MENU SELECTIONS

This section will help users navigate through the individual selections found on the Main Menu

HISTORICAL PLAYBACK

To view Historical Data:

Select Historical Playback from the Main Menu.
Select a vehicle from the drop-down menu if you are viewing multiple vehicles.
Choose the Selected Timeframe that you want to view to specify the desired timeframe.
Select 3D Tour to view the playback in a 3D viewing window.
Select Positions to view all tracking data points in the historical report.
Select Loop to view playback in a continuous loop.
After the fields have all been set, click Generate Playback.
At this point, Google Earth® may request to install a plug-in if it has not already been done. Allow the plug-in to be downloaded and installed (this will not harm the computer).
The Playback Control will display on the page along with an on-screen display of the path of the route traveled by the vehicle during the Start and End date time frame selected on the calendar.
Play Button: Starts Playback.
Pause Button: Pauses Playback.
Toggle the to adjust the speed of the playback
Buttons: Jump Playback Forwards or Backwards.
The Exit Tour Button: Closes the Playback control screen.
Clock and speedometer display time and speed will be in conjunction with the tour after Play is selected.

DEVICE EDITOR

From the Device Editor window users will be able to create a name label and choose an icon for their vehicle(s), as well as set speed and low battery alarm notifications, which can be sent to an email address and/or cell phone via text message (SMS).

To edit the device name, choose the vehicle from the Device dropdown menu.
Designate a name for the vehicle(s) in the Label field. If a group has been created, choose that group in the group field.
Users will also be able to apply an Icon to the vehicle in the Icon field.
Choose Save Device Info and the changes will display when you click the vehicle icon.

GROUP EDITOR

Creating groups can be useful when needing to view multiple vehicles, but not necessarily all vehicles.

To create a new group, type the name of the group in the Name field.
Then choose the vehicle which you would like assigned to the new group from the [all vehicles] dropdown menu.
Choose Save and a new group will be created with the vehicle within that group.

SETTING GEO-FENCE ALERTS

A geo-fence is a virtual boundary, or zone, created around a physical geographical space. SilverCloud’s online mapping interface has the Geo-Fence Alerts feature, which allows the user to send an email and/or text message (SMS) notifications whenever a vehicle either enters or exits a designated area.

TO CREATE A GEO-FENCE ALERT

Select SilverCloud Alerts from the Main Menu, and then select the Geofence Alerts option.
Once the Geofence Alerts window opens, click on the Draw New Region button.
Choose whether the region is to be defined by an Oval or Rectangle, and then designate a desired color (red, yellow, blue, green, etc.).
Give the region a name by inserting the chosen name in the Name field.
Specify which unit or vehicle to designate for the alerts from the Device dropdown menu.
Define the time span for which the notifications will be sent in Start Time and End Time.
Choose Alarm on Entry or Alarm on Exit from the region or both by checking the corresponding box next to those fields.
Enter the email address and/or cell phone number to which notifications will be sent.
Enter a message to be sent to the recipient you want to display in Custom Msg field.
Click and drag the geofence (oval or rectangle) to the desired position on the map.
Click and drag to adjust the size of the geofence.
Once the geofence has been designated and the user is satisfied with the location and size of the alert, click on the Save Alarm Region button.
Users will now be able to receive notifications either through email or cell phone or both.
If users would like to make changes to the email or phone notifications, or move or resize the Alarm Region, reopen the Geofence Alerts screen from the Main Menu and click the named region in the upper left hand window. Make any changes necessary and choose Save Alarm Region.

SETTING PROXIMITY ALERTS

Users will be able to set up Proximity Alerts, which will automatically send an email and/or text message (SMS) notification when a vehicle approaches a designated street address.

TO CREATE A PROXIMITY ALERT

Select SilverCloud Alerts from the Main Menu, and then select the Proximity Alerts option, which will open an alerts window.
Select a vehicle from the Device field.
Enter the desired street address to apply to the Proximity Alert or click the Show/Edit Location button to enter address information.
Enter an email address and/or text message number. Users can add more than one email address and/or cell phone number.
Set the distance for when the alert is to be triggered by checking the appropriate boxes (60 Miles, 25 Miles, 10 Miles, Arrived, etc.).
Once the Proximity Alert has been set click on the Save Alert button located at the bottom.
If users would like to make changes to the alerts, reopen the Proximity Alerts screen from the Main Menu and click the named region in the upper left-hand window. Make any changes necessary and choose Save Alert.

ROUTING UTILITY

With the Routing Utility, users will be able to create routing directions from a vehicle to an address, from an address to an address, or from vehicle to vehicle (multiple devices).

TO GENERATE A ROUTE

Select Routing/Directions from the Main Menu, and then select the Basic Routing Utility option, which will open the Routing window.
Select the From and Address box to route from an address or From a Vehicle box to route directions from a vehicle. If routing from an address, type in the desired address in the field, or select a desired vehicle from the dropdown menu.
Afterward, select the To an Address box to route from an address or To a Vehicle box to route directions from a vehicle. If routing to an address, type in the desired address in the field, or select a desired vehicle from the dropdown menu.
Users will have the option to select the Show Directions box or Avoid Toll Roads box.
Once the fields have been designated and set, click on the Calculate Route button, which will open another window with directions. Users will have the option to send the routing directions to an email or a cell phone number.

NEAREST VEHICLE ROUTING UTILITY

The Nearest Vehicle Routing Utility screen is the same as the Routing Utility screen with one exception. If users are tracking multiple vehicles, they can enter an address and then choose Find Nearest Vehicle. The screen will return the name of the nearest vehicle on the screen and display its distance from the address point.

SILVERCLOUD® SYNC SHARESPOT® FEATURE

The patent-pending ShareSpot® is one of the innovative features offered by LandAirSea’s real-time GPS tracking systems. With the ShareSpot®, users of the SilverCloud and SilverCloud Sync will be able to share their precise GPS location online in real-time. The shared online mapping window not only shows where the vehicle is, it also shows where it’s going and how fast it’s traveling. This allows the public to conveniently identify where the vehicle is at any time on a web browser without having to contact the user directly.

TO UTILIZE SHARESPOT®

Select Advanced Options from the Main Menu, and then select the ShareSpot® option, which will open a new window.
Once the ShareSpot® window opens, owners of the SilverCloud or SilverCloud Sync tracking systems will be able to share the real-time GPS location by sending a URL link via email, or by copying the automatically generated HTML code and embedding it onto a website or Facebook page.

Once embedded onto the website, the online mapping window automatically refreshes the GPS location, with continuous updates as fast as every 3 seconds based on the data plan and device chosen. Owners will also be able to share their GPS tracking data without having to compromise their username and password.

PROGRAM SETTINGS

The SilverCloud online interface also offers the user complete account control. The Program Settings management screen allows users to change their password when necessary for added security. In this section, users will also have the ability change their email address and set the desired timezone. Sub Account
For Security Reasons, Sub Accounts have been disabled. If users would like to enable Sub Account options, please contact LandAirSea.

Sub-accounts give users a way to manage permissions, create specific passwords for devices, and share public views.

REPORTS

GENERATING REPORTS

From the Reports Screen, the user will have the ability to generate a number of detailed historical reports, which can then be viewed in a browser or Adobe PDF format. The reports can then be printed out for offline viewing or for filing/accounting purposes.

TO GENERATE A REPORT

Select Report Center from the Main Menu, which will then open a new window.
Select the Create HTML box to view the report from a web browser.
Select the Create PDF box to generate a file that can viewed with Adobe Reader. Users will need to download and install Adobe Reader if it is not already a program on their computer. Adobe Reader can be downloaded by click on this link: http://get.adobe.com/reader/
Once the method of reporting has been determined, select the Report Type from the dropdown menu located at the top of the Report Center window.
Click the Generate Report button.

REPORT TYPES

CURRENT STATUS REPORT

The Current Status Report displays the most current status of the vehicle(s), including battery life, speed, last reported data point and last reported location.

ACTIVITY SUMMARY REPORT

The Activity Summary Report is a quick view of total daily mileage, travel time (runtime) and stops for the selected time period. Data is displayed on a Graph and on a Spreadsheet.

EXCESSIVE SPEED REPORT

Set the maximum acceptable speed for a vehicle and each instance that the vehicle exceeds the maximum speed for the selected time period will be displayed in the Excessive Speed Report.

COMPLETE ACTIVITY BY DEVICE REPORT

The Complete Activity by Device Report displays a graphical spreadsheet of the time and speed for all positions reported for a selected time period. For each position reported to the server, the spreadsheet below the graph will display the date/time, speed, heading and location. Alerts and Alarm notifications are also noted in the report. The street address in the location column is displayed as an active hyperlink street address which, when clicked, will open that location in Google Maps.

STOPS AND MILEAGE REPORT

The Stops and Mileage Report is displayed in a spreadsheet format with Date/Time, Stop Description, Distance, and Location columns.

The description column displays the length of the stop.
The distance column displays the distance traveled to the current stop from the last stop.
Location displays a hyperlink street address that corresponds to latitude and longitude points. The location can be viewed in Google Maps by clicking the address.

MILEAGE BY STATE REPORT

The Mileage by State Report is displayed in a spreadsheet format with Date/Time, Description, Runtime and State Location columns.

ALARMS BY DEVICE REPORT

If the user has already set up a SilverCloud alert, the number of alerts for the selected time period will be displayed in the Alarms by Device Report.

GEOLOCATION – HOW ADDRESSES ARE DEFINED

Addresses for any GPS device are derived from a process called Reverse Geocoding. The device tracks a latitude and longitude geographic location and then derives an address based upon a database of addresses compiled by the government. The geographical coordinate is then mapped to the nearest known address. The nearest known address is an important concept here. Obviously, it is virtually impossible to accurately pinpoint each latitude and longitude on the face of the earth so addresses may be off by a house or two, or maybe an estimation of the address. Addresses are determined by lot numbers from the US census, so the returned address is only good as the database from which it is derived. This is true for every GPS device on the market today. All GPS devices use this same process. So… the device may be working properly and tracking all of the right locations, but the addresses might be off by a few numbers.

Our accuracy claims are based on geographic location on the earth, meaning the universal latitude and longitude coordinates. Most people, however, are accustomed to traveling using a numbers-and-names address system. For that reason, all GPS devices on the market today utilize a process of converting latitude and longitude parameters to the best known and available addresses.

Addresses are derived from a U.S. government database, based on census reports. The database is the best information available, but it is not perfect. The numbers can be off by a house or two, or the address might be an estimate, based on the data that is available.

Based purely on latitude and longitude pairings, LandAirSea Systems GPS tracking devices are among the most accurate you can buy.

Frequently Asked Questions

What’s wrong with my LandAirSea?
Poor GPS or cellular signal is the most likely because of your LandAirSea 54 not updating or reporting its location. To try to re-establish the device’s connections, I recommend performing a soft reset or turning it off and on again.
What is the battery life of the LandAirSea?
With an average driving time of two hours per day, the rechargeable lithium-ion battery may provide up to 24 days of continuous tracking on a single charge. The tracker is protected by a waterproof enclosure that keeps it dry in inclement weather.
What is the procedure for resetting my LandAirSea GPS?
To factory reset your device, go to the settings menu and look for “Restore Defaults” or “Factory Reset.” You’ll almost certainly be prompted to confirm your choice. To restore the GPS to its factory default settings, follow the on-screen instructions or reference your user’s manual.
What is the time it takes to charge the LandAirSea 54?
A red light will illuminate when you connect the USB charger to your LandAirSea 54 GPS tracker while it is turned off. This will remain active till the device is fully charged. The light will turn off after the charging is finished. The 54 GPS tracker may take up to 4 hours to fully charge.
What is the SilverCloud application?
SilverCloud is a safe, anonymous, and interactive platform that can assist you in coping with the symptoms and causes of depression, anxiety, and stress. This free app has up to seven interactive lessons and may be accessed via phone, tablet, or computer.
How long does the LandAirSea tracker take to charge?
And the charging period for the new model is only a couple of hours, whereas the previous model may take up to four hours. However, predicting battery life is difficult. It all depends on your setup, the monitoring times you purchase, and how much, how far, and how long the vehicle is driven.
What’s the deal with my silver cloud not updating?
Verify that your SilverCloud App has permission to deliver alerts in your phone’s settings. If this is correct, there may have been an issue with your application’s installation. Please delete and then reinstall the app on your phone.
What is the procedure for turning off a LandAirSea 54?
Log in to your account at www.landairsea.com or on your smartphone with the LandAirSea SilverCloud APP. 2. On the APP, select Manage Devices by clicking on the three parallel lines or the Setting Button. You can Change the Plan, Deactivate, or Renew each device on your account once you’re in Manage Devices.
Is SilverCloud a secure platform?
Confidentiality. No one from inside or outside the University will have access to the work you’re doing in the program since SilverCloud is a private place.
How can I get started with SilverCloud?
We recommend using SilverCloud for 40 minutes each week, spread out over 6-8 weeks, and roughly 3 or 4 times a week for 10-15 minutes when you have time to yourself, such as during lunch breaks, on the bus home, or after the kids have gone to bed.