Tineco Intelligent Technology S15 Smart Vacuum Cleaner Instruction Manual

: June 5, 2024
: Tineco Intelligent Technology

Table of Contents

OVERVIEW
ACCESSORIES
ASSEMBLY
OPERATION
MAINTENANCE
TROUBLESHOOTING
WARRANTY
Specification
Disposal
Contact our Customer Service
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Tineco Intelligent Technology S15 Smart Vacuum Cleaner Instruction Manual

OVERVIEW

Battery Icon
Brush Roller Tangled
Dirt Monitoring Loop (Blue to red according to the dirt amount)
AUTO Mode
Air Channel Blocked
Dust Sensor Malfunction
Power Indicator
Tineco Logo
WiFi Indicator
Battery Level Indicator
Dust Sensor
Digital Display
Dust Empty Release Button
Dustbin
AUTO/MAX Mode
Dust Empty Tab
Battery Release Button
Battery Indicator Light
Power On/Off
HEPA Filter

ACCESSORIES

Note:

Test an accessory on a small, inconspicuous area before use on sensitive surfaces.
To identify what should be included with your purchase, please refer to the “Included Accessories” located on the packaging box.
As shown below, there are many components compatible with this model. If you require more accessories, please go to www.tineco.com or store.tineco.com

Direct-drive anti-tangle LED power brush
Very effective for cleaning fine dust on the carpet and hard floor without tangling caused by hairs blocking into roller. LED headlights help you clean the hard-to-see spots.
Mini power brush
For vacuuming upholstered furniture, mattresses etc. Vacuums pet hair and removes ingrained dirt.
2-in-1 dusting brush
Switches between a wide and a soft brush by pressing the release button. The soft brush is most effective on hard-surface furniture while the wide brush is effective for upholstered furniture, curtains, etc.
Crevice tool
For corners, nooks, and other hard-to-reach places such as around car seats, picture frames, and cupboards.
Soft dusting brush
Angled bristles on a slender, oval-shaped rim provide anti-static, cushioned contact. Suitable for dusting shelves, lighting, delicate surfaces, electronics and more.
Flexible long crevice tool Easy to bend, easy to reach tight spots. Suitable for cleaning dust behind and beneath furniture, around refrigerators, and many other tight gaps.
Multi-angle folding tube
An articulated joint makes it adjustable to allow for flexibility when cleaning from high to low.
Flexible extension hose
Excellent extension and flexibility to access hard-to-reach spaces; perfect for in-care use. Compatible with all non-motorized Tineco accessories.
Hair cleaning tool
Use the end with the small blade to remove hair and debris wrapped around the roller. Use the end with the brush to clean the brush window, and the dustbin, as required

ASSEMBLY

Tube Installation

Insert tube.
Fig.C-1
Insert to the main body.
Fig.C-2
Press the release button to remove the tube.
Fig.C-3

Brush Installation

Insert the power brush.
Fig.C-4
Press the release button to remove the power brush.
Fig.C-5

Battery Installation

Press the battery release button, and remove the battery.
Fig.C-6
To install, slide the battery into the slot at the base of the main body. The battery will click into position when correctly fitted.
Fig.C-7

Charging Dock Installation

Lift up the charging post to the upright position.
Fig.C-8
Press hard to fix the charging post firmly on the dock.
Fig.C-9
For easy storage, pull up the charging post and then press down.
Fig.C-10

OPERATION

Preparing for Use

Note

Before the first use, please charge the appliance (see “Charging the Battery”) for 3-4 hours in an area where the ambient temperature is between 39.2°F (4°C) and 104°F (40°C).
Select an accessory and attach it to the appliance before use (see “Accessories”).

Press the button to activate the suction.
Press it again to turn off the appliance.
Fig.D-1
The appliance will start in AUTO mode by default. Press the AUTO MAX button to switch between AUTO and MAX mode.
Fig.D-2
Place the appliance and attachments on the charging dock for convenient storage after use.
Fig.D-3

Cleaning Mode Selection

AUTO Mode

In AUTO mode, the power indicator and the color of dust monitoring loop change according to the amount of dust detected.
A red dust monitoring loop indicates more dust is detected whereas a blue loop indicates less is detected. This mode automatically provides the best cleaning solution.
Fig.D-4

MAX Mode

In AUTO mode, press the button to enter MAX mode.
In MAX mode, the iLoop only displays the dirty amount, and the suction power keeps at the maximum.
Fig.D-5

Note

Keep sharp objects away from the digital display screen to avoid scratches and scrapes.

App

All the functions can be performed using the Tineco app. Download the Tineco app from the App Store, Google Play and Tineco Official Site.

http://www.tineco.com/
Support
App Downloads

Turn On/Off WiFi

Turn on WiFi: Long press the button for 3 seconds and connect to network.
Turn off WiFi: Long press the button for 20 seconds to turn off.

Emptying the Dustbin

With the power off, push down the dust empty tab to clean the dustbin. If too much dust causes a blockage, press the release button on the dustbin and empty the contents.
Fig.D-6
Close and click the dustbin flap back into place.
Fig.D-7

Charging the Battery

Plug the adaptor into the charging port at the bottom of the dock.
Fig.D-8
Place the appliance on the charging dock and plug the adaptor into a wall outlet.
Fig.D-9

Warning:

Only use the Tineco-provided adaptor to charge the appliance.
To avoid trip hazards, please place the appliance securely on the charging dock, near a wall during charging.
During long periods of not being used, store the appliance in a cool, dry place. Ensure the battery is fully charged every 3 months.
Do not expose appliance to sunlight or freezing temperature.
Recommended temperature range: 39.2°F (4°C)~104°F (40°C).

Runtime

When in AUTO mode, the runtime is approximately 40 minutes. When MAX power is used, the runtime is approximately 10 minutes.
Estimated runtime data was obtained by a Tineco Laboratory using one battery and nonmotorized accessories.

Charging Time

A full charge takes approximately 3-4 hours.
Estimated data was obtained by a Tineco Laboratory using ambient temperatures between 39.2°F (4°C) to 104°F (40°C)

Indicator

For any of the following notifications, consult the “Troubleshooting” section of this manual.

When in Use

Battery level > 20%: solid green light.
Battery level ≤ 20%: solid red light.
Blinking red light: fault.
Blinking: brush roller has a blockage.
Blinking: appliance has a blockage, either in the filter or the dustbin.
Blinking: sensor inside the dustbin is obstructed, or the dustbin is not correctly installed.
Blinking: motor failure.
Illuminated: WiFi has successfully connected.
Blinking: WiFi is connecting.
Off: WiFi is not connected, please connect.

During Charging

Charging (Battery 0-99%)
Battery icon: solid green.
Battery indicator: blinking green.
Tineco indicator: blinking.
Fully charged (Battery 100%) In 5 mins
Battery icon & Battery indicator: solid green.
Tineco indicator: illuminated. After 5 minutes: all indicator lights turn off.
Battery icon blinking green: No battery pack or battery pack installed incorrectly.
Both blinking red: fault.

MAINTENANCE

Note:

Clean the dustbin and filters after each use.
To maintain high performance, wash and dry the pre-filter monthly, replacing it every 6 months. Wash and dry the HEPA filter every 3 months, replacing it every 12 months.

Dustbin, Mesh Filter and Pre-filter

Turn counter-clockwise to remove the filters.
Fig.E-1
Do not turn the appliance upside down when removing or installing the filter to prevent dust from entering the motor.
Fig.E-2
Clean the dustbin and mesh filter with a damp cloth or the cleaning tool. Air dry completely before reinstalling.
Fig.E-3
The pre-filter can be washed under cold running water and must be completely dry before reinstalling.
Fig.E-4
After cleaning, insert the pre-filter into the mesh filter properly and it clicks into place. Install the clean filters back into the main body, then close the dustbin flap.
Fig.E-5

HEPA Filter

Pull out the HEPA filter (in magnetic design) for cleaning. Do not use the appliance without first installing the HEPA filter.
Fig.E-6
The HEPA filter can be washed under cold running water and must be completely dry before reinstalling.
Fig.E-7

Dust Sensor

To avoid dust accumulation which can affect cleaning performance, wipe the suction mouth with a damp cloth. Fig.E-8

Mini Power Brush

Press against the roller end cover downward.
Fig.E-9
Pull out the brush roller.
Fig.E-10
Remove the debris wrapped around the roller with the Tineco Hair Cleaning Tool.
Fig.E-11
Fully reinsert the brush roller at an angle and push upward until it clicks securely back into place.
Fig.E-12

Brush Head

With the power off, slide the switch to open the brush roller end cover, and rotate it counter-clockwise to pull out the brush roller.
Fig.E-13
After removing the brush roller, gently clean the brush window, suction mouth and the row of plastic teeth.
Fig.E-14
Fully reinsert the brush roller into the brush window and the end cover can be rotated clockwise until it clicks securely back into place.
Fig.E-15

Warning

The power brush contains electrical components which must not be soaked or washed with water.
Turn the power off and remove the battery before performing maintenance for the brush roller.
To reduce the injury, do not touch the brush roller while the appliance is in working condition.

TROUBLESHOOTING

Problem	Solution
The appliance does not turn on down	Charge the battery

Restart after cooling
Check and remove blockages
Weak suction power| Clean the dustbin and filters
Install the pre-filter
Remove blockages
Clean the brush roller
Abnormal sounds or plastic teeth tangled in brush| Pull out the brush roller and remove blockages
Suction mouth blocked| Remove the mesh filter, clean the suction mouth and dustbin
Battery won’t charge| Reinsert the adaptor correctly
---|---
Check the main body and battery are correctly placed
Use the original adaptor
Brush roller tangled indicator blinking| Remove blockages
Power indicator blinking| Remove blockages, or restart
Air channel blocked indicator blinking| Remove blockages
Dust sensor malfunction indicator blinking| Clean the dust on the inner sensor
Install the dustbin correctly
WiFi indicator is off| Follow the in-app guide to connect to WiFi
Battery indicator blinking red on work| Remove the battery pack and let it cool
Battery indicator & icon blinking red during charging| Use the original adaptor
Battery icon on screen blinking green

during charging

| Install the battery on the main body properly
Abnormal motor sounds| Remove blockages

Note:
If the above troubleshooting guide fails to provide a solution, please visit our website www.tineco.com for further support.

WARRANTY

2-YEAR LIMITED WARRANTY

Only applies to purchases made from authorized retailers of Tineco.
Is subject to the adherence of the requirements outlined in this instruction manual, and is subject to further conditions outlined below.
This warranty is governed by and construed under the laws of the country in which the purchase took place. We provide 2-year warranty or a warranty period as stipulated by applicable local law, whichever is longer.

WHAT IS COVERED?

Your Tineco appliance has a 2-year warranty against original defects in material and workmanship, when used for private household purposes in accordance with the Tineco Instruction Manual. Motorized accessories and battery bought separately come with a 1-year warranty.
This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your appliance is in proper operating condition during the warranty period.
This warranty will only be valid if the appliance is used in the country in which it was sold.

WHAT IS NOT COVERED?

Tineco shall not be liable for costs, damages or repairs incurred as a result of:

Appliances purchased from an unauthorized dealer.
Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance with the Tineco Instruction Manual.
Use of the appliance other than for normal domestic purposes, e.g. for commercial or rental purposes.
Use of parts not in accordance with the Tineco Instruction Manual.
Use of parts and accessories other than those produced or recommended by Tineco.
External factors unrelated to product quality and use, such as weather, modifications, accidents, electrical outages, power surges or acts of God.
Repairs or alterations carried out by unauthorized parties or agents.
Failing to clear blockage and other hazardous material from the appliance.
Normal wear and tear, including normal wearing parts, such as clear bin, belt, filter, HEPA, brush bar, and power cord (or where external damage or abuse is diagnosed), carpet or floor damage due to use not in accordance with manufacturer’s instructions or failure to turn the brush bar off when necessary.
Reduction in battery discharge time due to battery age or use.

WARRANTY LIMITATIONS

Any implied warranties relating to your appliance including but not limited to warranty of merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty.
Warranty coverage applies to the original owner and to the original battery only and is not transferable.
This limited warranty gives you specific legal rights. You may also have other rights which vary by region.
Manufacturer’s warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the product from. Please review the warranty carefully, and contact the manufacturer if you have any questions.

WARRANTY SERVICE

Register

We highly recommend that upon purchase, you register your appliance on the Tineco official website (www.tineco.com) and enjoy exclusive benefits. To register, please enter the whole serial number (found on the base of the vacuum unit).
Fig.F-1
Failure to register your product won’t diminish your warranty rights.

How to Claim:

Please retain your proof of purchase. To make a claim under our Limited Warranty, you need to provide your serial number and the original purchase receipt with the purchase date and order number on it.
All work will be carried out by Tineco or its authorized agent.
Any replaced defective parts will become the property of Tineco.
Service under this warranty will not extend the period of this warranty.

Specification

WiFi Frequency Bands 2.4G
WiFi Maximum Output Power 17dBm

Disposal

The battery contains materials that are harmful to the environment and must be removed from the appliance before it is discarded.
When removing the battery, the appliance must be powered off.
Batteries, chargers, accessories and packaging should be sorted for environmental friendly recycling. Do not put them into fire, water or soil. Do not dispose of batteries and chargers into household waste!
If battery leakage contacts skin or clothing, immediately flush with water to avoid irritation and seek medical help.