FORTIS FS26LDEBKSA 26 Inch City Ladies Electric Bike User Guide

: June 5, 2024
: FORTIS

FORTIS FS26LDEBKSA 26 Inch City Ladies Electric Bike

SAFETY & WARNINGS

Electric Assisted Bike Regulations

The EN 15194 EU standard or EPAC (Electric Power Assisted Cycle) conforms to the following characteristics for electric power assisted bikes:

Motor assistance only starts when the cyclist pedals.
The assistance cuts out as soon as the cyclist stops pedalling.
The assistance cuts out as soon as the speed exceeds 25km/h.

Adherence to this standard enables the use of the electric bikes in the same conditions as any other bicycle, particularly on bicycle paths and bicycle- specific lanes.

Recommendation before First Ride

Before first use, double-check the function of all the parts of your electric bike. If you have any doubts or if you detect a problem, contact Kogan.com for further support assistance.
If you lend your bicycle to a third party, give them this user guide with the bicycle and ensure that they read it before the first ride.
Respect local, state and national road traffic regulations.
For your safety, it is highly recommended that you wear a certified helmet. Ensure you are always following local helmet laws while operating the bicycle.
When used during heavy rain, snow, in slippery conditions or in the case of low visibility,be careful and adjust your speed.
At night, ensure the bicycle headlights are activated while operating.
Trying to repair anything that implies removing technical or electrical components is strongly advised against. If maintenance or repair is necessary, contact Kogan.com for support assistance
The manufacturer declines any responsibility due to overloading or items that are not correctly attached to the baggage rack.
Using high pressured water jets to clean the bike is strongly advised against
Check the battery level before each use. Ensure the battery is fully charged prior to first use.
In order to extend battery performance and lifespan, do not commence operation when the battery is only half-charged.
The battery life will vary depending on where you ride it (inclines will reduce power rapidly) and how you ride (assistance mode chosen). The greater the assistance used, the more you’ll use the battery and the shorter it will last. This bike is fitted with gears; remember to use them accordingly relative to riding conditions in order to extend battery life. The amount of weight carried will also have an impact on battery lifespan. Extreme low temperatures can also impact battery lifespan.
It is recommended that you charge the battery at least every 2 months when the bike is not used; during winter, for example.
Store the battery in a dry place after having completely recharged it. Avoid extreme temperatures (both low and high) as they can damage the battery. Optimal operating range: -10°C to 35°C.

Cleaning and Maintenance

Use a damp cloth with neutral detergent to clean the bike frame. Do not use any detergents or cleaning liquids liable to deteriorate the frame or components.
Use a dedicated bicycle cleaner or hot soapy water to clean your bike and its components, such as wheels, hubs, rims, brakes and pedals. Rinse well with clean water before use.
Do not use high pressure water jets to clean your bike, especially on the electrical components (such as the battery), as this may result in short circuiting or system malfunctions.
All the components and parts of your bicycle are subject to normal wear and fatigue.
Keep a close eye on any change in the shape or colour of a component or traces of oxidation (rust) on your bicycle. If this occurs, do not use the product until the component has been replaced.

Warning

Do not ride after consuming alcohol or drugs (prescribed or not), or while under the affects of medication which might make you drowsy.
Do not ride while you feel unwell, nor after consuming alcohol or drugs. This product has the potential to endanger yourself and others if not operated responsibly.
Pedal-assisted bicycles are not designed for 2 or more people. Do not ride carry passengers as these bicycles are not designed to carry the additional load of a second rider.
Do not put batteries in normal waste bins. Dispose of used batteries in a certified recycling facility.
Do not over-lubricate; if oil contacts the wheel rim, brake pads or brake disks, this will result in loss of braking performance and an increase in stopping distances. This could potentially cause loss of control, accidents, and injury.

Transport

It is highly recommended that you do not overload your pedal-assisted bicycle, as this may damage the electrical components or cause malfunctions, such as overheating of the battery or the motor.
Do not store the battery in excessively hot or cold places.

Maximum transport weight on the bicycle must not exceed 90kg.
Regularly check battery brackets and mountings.
Always wear a helmet when riding your pedal-assisted bicycle.
If a rack is not already fitted to your bicycle, please do not attempt to fit one yourself.
Do not carry anything on the rack that might hide lights or reflectors.

OVERVIEW

Tools Supplied

ASSEMBLY

Stem & Handlebar Assembly

WARNING: To prevent steering system damage and possible loss of control, the stem must be inserted enough so that the minimum insertion marks are completely covered (Figure 1)

Remove the plastic shipping cap from the bottom of the stem; insert the stem and handlebar assembly into the fork, making sure the stem wedge is loose. Ensure the cables are not tangled and track smoothly on either side of the stem. The stem should be pointing towards the front of the bike, aligned with the front tire. Tighten the stem bolt with an Allen wrench (Figure 2)

Wheel Mounting

Make sure the brakes are loose enough to allow the wheel to pass through the brake pads easily. If not already loose, disconnect the front brake by detaching the cable guide from the carrier.
Place wheel into fork dropouts (Figure 3a)
Install retaining washers with raised lip pointed towards the fork and insert into the small hole of the fork blade.
Install axle nut and securely tighten (Figures 3a and 3b).
Make sure the wheel is centred between the fork blades. Spin the wheel to make sure that it is centred and clears the brake shoes. Tighten the brakes if necessary.
If the wheel is out of alignment you will need to true the wheel; when spinning the wheel and
notice the gaps between the brake pads are not consistently the same, the wheel needs truing.|
See a qualified bike technician to true wheels.

Brake Adjustment (Figure 4a, 4b and 4c)

Pass the inner cable through the inner cable lead, making sure that the brake noodle is properly seated in the outer cable lead (Figure 4a).
Set the cable with a clearance of 1mm between each brake pad and the rim, tighten the anchor bolt using the 5mm Allen key (Figure 4b).
Adjust the balance with the spring tension adjustment screws (Figure 4a). Depress the brake lever about 10 times as far as the grip to check that everything is operating correctly and that the brake shoe clearance is correct before using the brakes (Figure 4c).

CAUTION:
Do not ride the bike until the brakes are functioning properly. To test, apply the brakes while trying to push the bike forward to make sure they will stop the bicycle. Never ride a bicycle that is not functioning properly.

WARNING: Sudden or excessive application of the front brake may pitch the rider over the handlebars, causing serious injury or death.

Checking your Brakes

Press each brake lever to ensure that there is no binding and that the brake pads press firm enough on the rims to stop the bike.
The brake pads should be adjusted so they are 1-2mm away from the rim when the brakes are not applied (Figure 5a).
Brake pads should be centered on the rim and the rear portion of each brake pad should be about 0.5-1mm farther from the rim than the front portion of the brake pad (Figure 5b).

Installing Front Fender & Light

Install the preassembled fender to fork legs facing forward with fender bracket positioned behind the fork (Figure 6)
Slide a washer onto the mounting bolt and insert through fork and fender bracket. Place the other washer and front light onto the mounting bolt and secure the mounting nut as shown (Figure 7).
Attach fender arms (align the fender arm holes with the mounting holes on the fork end) then insert the mounting bolts through the fender arm holes to secure the bolts into the fork holes.
Attach the front wheel with retaining washer in place and tighten the axle nuts securely.

Seat Assembly

Insert the seat stem into the frame (see Figure 8a and 8b).
Pull the quick-release lever free and insert the seat-post to the minimal insertion marker indicated on the seat-post.
Insert at least to the minimal indication on the seat stem using rotary movements. You can use grease to help assembly.
Tighten the quick-release clamp and then fold the lever to closed position. Minimal torque specifications are 19.5Nm.

Attaching the pedals

Install the pedal marked “L” on the left crank and tighten, then install the pedal marked “R” on the right crank and tighten.
Note: Damage will occur if pedals are not correctly and firmly attached.

Rear Tail Light

Remove the insulating paper from the rear tail light, the power supply is now on. Press the BLACK button in the middle of the light to turn the light on. Pressing the button again will make the light flash. Pressing the button a third will turn the light off.

BEFORE FIRST USE

Recommendations and Component Control

Before Use Before using your bicycle for the first time, you must check that all adjustments have been correctly made.

Check that the front and rear brakes work, check brake pads for wear.
Check the cables and sheaths and that the hydraulic system functions correctly.

Wheels and Tires

Check tires are inflated to the pressure indicated (either in Bar or Psi) on the tire sidewall.
Check that the tires are in good condition and are free from cuts or bulges.
Check the state of wheel rims and ensure that spokes are correctly tightened.
Check that the wheels are correctly fitted to the bicycle, either by a quick-release system or nuts.

WARNING: If a wheel rim or spokes are damaged, immediately replace the wheel.

Steering

Check that the handlebar and stem are correctly tightened and that they are in line with the wheel and the fork.
Check that the steering clamp is correctly tightened and adjusted in the right direction.

Frame and Fork

Check that the frame shows no signs of fatigue or damage and that the fork works correctly.

Chain

Make sure that the chain is at the correct tension
Make sure that it is clean, rust free and properly oiled. Use adapted lubrication for use in extreme weather conditions.

Seat and Seat-post

Make sure that seat and seat-post are correctly tightened and positioned.

Bearings

Check that all bearings are properly adjusted and apply lubricant if needed.
Ensure they are not too loose, and that they have not seized up.
Check steering bearings, wheel bearings, pedal bearings and bottom bracket bearings.

Crank set and Pedals

Make sure that the pedals are correctly tightened and that the teeth of the crank set do not show any unusual wear.|

Accessories

Check front and rear lights; also check that bell is working.
Ensure that the reflectors are not hidden or obstructed.
Check that the battery is correctly fitted and secured.
Make sure that the rider wears a helmet.

Torque Specifications

The handlebar is fitted to a stem. The height of some stems can be adjusted. If you must dismantle the handlebar or turn it to transport the bicycle, please make sure that you correctly reassemble and centre the handlebars; check the position by placing your hands on the grips to find the best position. Make sure all bolts are correctly tightened. Once handlebar and stem are assembled, make sure that the brake and derailleur sheaths are free. Recommended torque specification: 13-14Nm. Recommended torque specification for the rear rack is 16Nm.
You can adjust the angle of the stem by adjusting the bolt located under the stem using an Allen key. Once you have found the desired angle, tighten the stem to the headset. Recommended torque specifications are 18-20Nm.
If you remove nut fitted wheels, make sure that when you replace them using the minimal recommended torque specification of 30Nm for the rear wheel and 25Nm for the front wheel.

OPERATION

Presentation and Electrical Start-Up

ELECTRONIC PAD LAYOUT
– : Less assistance
M : Mode On/Off
+ : More assistance

Starting System

Press and hold the “Mode On/Off” button for 5 seconds to turn the bike on. Press and hold for another 5 seconds to turn the bike Off.
Press and hold the “ + ” Button for 3 seconds to turn the light On. Press and hold for another 3 seconds to turn the light Off.
When the vehicle is stationary, long press “” button to enter the 6KM/h walk mode. Walk mode is in effect while the button is held. Release the button to exit.

LED Screen Setup and Assistance Level

Battery volume: There is five-segment battery power indicator. When the battery voltage is high, the five red LED lights are all on. When the battery is under voltage, the leftmost red LED flashes, indicating that it needs to be charged immediately.
Assistant gearing adjusts:

Totally assist levels: 3
Default setting is 0
Short-press + Button (C) to assist +1
Short-press Button (A) to assist -1

CHARGING

Battery Installation and Locking

Install: Press the button under the seat and fold the seat forward. Align the slot on the bottom of the battery with the track on the bike frame, then slide the battery into position, as shown below. Insert the key and turn it clockwise twice to the ON position then fold the seat back into position. The bike is now ready for use.
Lock: After the battery is installed in place, turn the key clockwise 180 degrees. The key can now be removed to lock the battery.

Battery Charging

Removing the Battery: Press the button under the seat and fold the seat forward. Turn the key counter clockwise 180 degrees to the UNLOCK position. Using the handle pull the battery upwards and remove it from the bike frame.

Charging: Open the dust cover on the charging port of the battery. Plug the charger into the battery charging port ensuring it is firmly in place. Plug the charger into an electrical outlet and turn it on. The indicator light on the charger will change from GREEN to RED, indicating the battery is charging. When the battery is fully charged, the indicator light will change from RED to GREEN. After charging, unplug the charger from the power outlet first, then disconnect charger from the battery and replace the dust cover.

Note: Ensure that the charging plug is securely in place at all times in order to prevent any water ingress on the battery.
Checking the Power Level: Place the RED button of the power switch in the (-) position to turn the power on, press the battery indicator button to check whether the battery power is sufficient.

Indicator	Battery Status
4 lights on	Battery level is full
2-3 lights on	Battery level is sufficient, consider charging
1 light RED, 3 lights are dim	Battery level is low and must be charged

CLEANING & CARE

Lubrication

Only use specific bicycle lubricants.

Pedals A few drops every 6 months on the axle.
Chain Spray the whole surface every 6 months.
Bottom bracket Every 6 months, please check with your authorised dealer.
Motor Every year, please check with your authorised dealer.

Tips

Never modify your bicycle with non-certified parts.
Never ride in deep water.
Do not use for jumps or stunts (apart from downhill or enduro bicycles).
Avoid long distance rides when it is raining. · Keep both hands on the handlebar when riding.
Avoid sudden braking.
Be careful when riding through puddles and shallow bodies of water.
Thoroughly check the bicycle before each ride. · Avoid leaving your bicycle in heavy rain or snow.
It is highly recommended to have your bike serviced by an authorised dealer at least once a year or every 1000km.
Check your brake cables, sheaths and brake pads.
Lubricate all transmission components, chain and derailleur with a suitable product.
If the rear tire has a puncture, remember that if you must remove it, it is attached to the motor, so make sure to disconnect the cable. (Figure 9)
When you reach 5000km or 100 charge cycles, a service alert will show for 4 seconds when you start the system, indicating that it is time to plan a service.

TROUBLESHOOTING

Error Code	Meaning	Troubleshooting
E02	Brake failure	The brake is in a power-off state. Check whether the left

and right brake levers are reset. Check if the fault disappears after opening the junction box and unplugging the power-off switch. Contact Kogan.com for support if problem persists.
E06| Battery under- voltage| The battery is Low and the fault code disappears after the battery is fully charged.
E07| Motor failure| The motor is faulty. Check whether the connector of the motor’s waterproof cable is loose. Contact Kogan.com for support if problem persists.
E09| Controller failure| The controller is damaged and the controller needs to be replaced. After opening the junction box to replace the controller, the fault is eliminated and the fault code disappears. Contact Kogan.com for support if problem persists.
E10| Communication receiving failure| The communication receiving line between the LCD display and the controller is blocked. Open the junction box; check whether the connectors of the LCD display and the controller are firm. Reconnect the plug and restart. Contact Kogan.com for support if problem persists.
E11| Communication sending failure| The communication sending line between the LCD display and the controller is blocked. Open the junction box, check whether the connectors of the LCD display and the controller are firm. Reconnect the plug and restart. Contact Kogan.com for support if problem persists.
E12| BMS communication failure| The communication sending and receiving Line between the LCD display and the controller are blocked. Open the junction box, check whether the connectors of the LCD display and the controller are firm. Reconnect the plug and restart. Contact Kogan.com for support if problem persists.
E13| Headlight failure| The front light is damaged or the connector has poor contact. Open the junction box, unplug and reinsert it. Contact Kogan.com for support if problem persists.

Need more information?
We hope that this user guide has given you the assistance needed for a simple set-up.
For the most up-to-date guide for your product, as well as any additional assistance you may require,
head online to help.kogan.com

Documents / Resources

| FORTIS FS26LDEBKSA 26 Inch City Ladies Electric Bike [pdf] User Guide
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