novo nordisk Dialoq FlexTouch Pen User Guide

June 5, 2024
novo nordisk

novo nordisk Dialoq FlexTouch Pen

novo nordisk Dialoq FlexTouch Pen product

How it works

Dialoq® works with FlexTouch® to track your doses
While Dialoq® is attached to your FlexTouch® pen, it records and remembers:

  • the drug brand name and strength
  • the number of units dosed
  • the time and date of your doses.

Dialoq® stores up to 1200 doses including your priming doses. Dialoq® is a medical device.
Read this user guide before you start using Dialoq® to learn how to use Dialoq® correctly.

Use Dialoq® with your phone
You can export the doses in your Dialoq® to a compatible app on your phone. That way you can keep a digital insulin log.

Export your doses
Dialoq® sends your injected doses and priming doses to the app when you press and release the dose button. Make sure Bluetooth® on your phone is turned on and that the app is open.

Dialoq® overview

novo nordisk Dialoq FlexTouch Pen fig
2

Need help?
Call us at 1-833-4-DIALOQ

Attach Dialoq®

novo nordisk Dialoq FlexTouch Pen fig
3

  • Look at the back of your FlexTouch® pen to make sure it has a small attachment knob.

Note : FlexTouch® pens with this knob can be used with Dialoq® (see a list of compatible FlexTouch® pens at
www.mydialoq.com).  novo nordisk Dialoq FlexTouch
Pen fig 4

  • Attach Dialoq® to your FlexTouch® pen. Make sure the dose counter window on your FlexTouch® pen lines up with the dose counter window on your Dialoq®.
  • Leave it on until your FlexTouch® pen is empty. Remove Dialoq® before you dispose of your FlexTouch® pen. novo nordisk Dialoq FlexTouch Pen fig 5
  • You can remove Dialoq® from your FlexTouch® pen by using the slide button on the back.
    Note: Never use excessive force to remove Dialoq®.

Download app and pair

  • Check your phone to make sure you are connected to the internet and Bluetooth is turned on. To ensure a secure connection, avoid pairing your Dialoq® in public places.
  • Go to: www.mydialoq.com on your phone to see where you can download a compatible app. You can skip this step if you already have a Dialoq® compatible app on your phone.
  • Open the app and follow the instructions to pair your Dialoq® with the app.novo nordisk Dialoq FlexTouch Pen fig 7
  • To pair your Dialoq® with the app, make sure that the dose selector shows 0 on your FlexTouch® pen.
  • Then press and release the dose button on Dialoq®.
  • Check that the Dialoq® ID in the app matches the ID you can find on the back of your Dialoq®. (See Dialoq® overview in How it works section of this User guide)
  • Follow the instructions in the app to complete the pairing.  novo nordisk Dialoq FlexTouch Pen fig 8
  • Dialoq® is now paired with the app, and you are ready to start using Dialoq® with your FlexTouch® pen.
    Note : Always check the app to see if pairing succeeded. If not, repeat the steps for figures D and E.
    When you attach Dialoq® to a new FlexTouch® pen, you do not need to pair your Dialoq® again.

Use Dialoq® with your FlexTouch® pen

Note : Always follow the instructions for use that comes with your FlexTouch® pen to ensure you receive the correct dose.

  • Make sure Dialoq® is paired (see section 2) and is correctly attached to your FlexTouch® pen (see section 1).
  • Turn the dose selector on your Dialoq® to select your dose.
  • Insert the needle into your skin.
  • Press and hold down the dose button on your Dialoq® until the dose counter shows 0, then count slowly to 6 before dosing is complete.
  • Your Dialoq® records the size, time and date of the injected dose.
    Note : Dialoq® exports the dose when you inject if you keep the app open, keep your phone within reach of your Dialoq®, and Bluetooth turned on. If you export this way, you can skip the steps in section 4.

Export doses to app

  • Make sure Bluetooth on your phone is turned on and Dialoq® is attached to your FlexTouch® pen.
  • Open the app on your phone.
  • Check that the dose counter on your FlexTouch® pen shows 0, unless you are taking a dose, see section 3.
  • Press and release the dose button on your Dialoq® to export your doses to the app.
  • Check the app to see if the export was successful.

Note : It is recommended to export your doses from Dialoq® whenever you want to consult your dose log and at least once every month.

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

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