SOLWAVE 180MWASS022 Commercial Steamer Microwave Oven Owner’s Manual

Owner’s Manual
COMMERCIAL MICROWAVE OVEN
*THIS OVEN IS INTENDED FOR COMMERCIAL USE ONLY
This document covers SWAFP models
180MWASS022 | 180MWASS035**

Keep these instructions for future reference. If the equipment changes ownership, be sure this manual accompanies the equipment. Please refer to the SAFETY INSTRUCTIONS for important safety information prior to using this oven

IMPORTANT SAFETY INSTRUCTIONS

RECOGNIZE THIS SYMBOL AS A SAFETY MESSAGE

WARNING
To reduce the risk of burns. electrical shock, fire, or personal injury when using electrical equipment. basic safety precautions should be followed:

1. READ all instructions before using the equipment.

2. READ AND FOLLOW the specific “PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY”.

3. This equipment MUST BE GROUNDED. Connect only to properly GROUNDED outlet. See “GROUNDING/ EARTHING INSTRUCTIONS”.

4. Install or locate this equipment ONLY in accordance with the installation instructions in this manual.

5. Some products such as whole eggs and sealed containers—for example, closed glass jars—are able to explode and SHOULD NOT be HEATED in this oven.

6. Use this equipment ONLY for its intended use as described in this manual. DO NOT use corrosive chemicals or vapors in this equipment. This type of oven is specifically designed to heat, cook, or dry food. It is not designed for industrial or laboratory use.

7. As with any equipment, CLOSE SUPERVISION is necessary when used by CHILDREN.

8. DO NOT operate this equipment if it has a damaged cord or plug, if it is not working properly, or if it has been damaged or dropped.

9. This equipment, including the power cord, must be serviced ONLY by qualified service personnel. Special tools are required to service equipment. Contact the nearest authorized service facility for examination, repair, or adjustment.

10. DO NOT cover or block filter (if applicable) or other openings on equipment.

11. DO NOT store this equipment outdoors. DO NOT use this product near water – for example, near a kitchen sink, in a wet basement, a swimming pool, or a similar location.

12. DO NOT immerse the cord or plug in water.

13. Keep cord AWAY from HEATED surfaces.

14. DO NOT let the cord hang over the edge of the table or counter.

15. See door cleaning instructions on page 11. Cleaning and user maintenance shall not be made by children without supervision.

16. To avoid the risk of fire in the oven cavity: a. DO NOT overcook food. Carefully attend oven when paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking.
    b. Remove wire twist-ties from paper or plastic bags before placing the bag in the oven.
    c. If materials inside the oven ignite, keep the oven door CLOSED, turn the oven off and disconnect the power cord, or shut off power at the fuse or circuit breaker panel.
    d. DO NOT use the cavity for storage. DO NOT leave paper products, cooking utensils, or food in the cavity when not in use.

17. For commercial use only.

18. It is hazardous for anyone other than a competent person to carry out any service or repair operation that involves the removal of any cover which gives protection against exposure to microwave energy.

19. If the door or door seals are damaged, the oven must not be operated until it has been repaired by a competent person.

20. The appliance is not to be used by children 8 years and below or persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction.

21. Children are being supervised not to play with appliances.

22. Only use utensils that are suitable for use in a microwave oven.

23. When heating food in plastic or paper containers, keep an eye on the oven due to the possibility of ignition.

24. If smoke is observed, switch off or unplug the appliance and keep the door closed in order to stifle any flames.

25. Failure to maintain the oven in a clean condition could lead to deterioration of the surface that could adversely affect the life of the appliance and possibly result in a hazardous situation.

26. The appliance should not be cleaned with a water jet (for appliances intended to stand on the floor and which are not at least IPXS).

27. The appliance is NOT to be cleaned with a water jet or steam cleaner.

28. Liquids or other foods must not be heated in sealed containers since they are liable to explode.

29. Microwave heating of beverages can result in delayed eruptive boiling, therefore care must be taken when handling the container.

PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY

A. DO NOT attempt to operate this oven with the door open since an open-door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.
B. DO NOT place any object between the oven front face and the door to allow soil or cleaner residue to accumulate on sealing surfaces.
C. DO NOT operate the oven if it is damaged. It is particularly important that the oven door close properly and that there is no damage to the:

1. door (bent)
2. hinges and latches (broken or loosened)
3. door seals and sealing surfaces.

D. The oven should not be adjusted or repaired by anyone except properly qualified service personnel.

CAUTION
To avoid the risk of personal injury or property damage, observe the following safety instructions:

General Use:

1. DO NOT use regular cooking thermometers in the oven. Most cooking thermometers contain mercury and may cause an electrical arc, malfunction, or damage to the oven.

2. Never use paper, plastic, or other combustible materials that are not intended for cooking.

3. When cooking with paper, plastic, or other combustible materials, follow manufacturer% recommendations on product use.

4. DO NOT use paper towels that contain nylon or other synthetic fibers. Heated synthetics could melt and cause the paper to ignite.

5. To avoid surface deterioration, keep the oven in a clean condition. Infrequent cleaning could adversely affect the life of the appliance and possibly result in a hazardous situation.

6. Clean the oven regularly and remove any food deposits.
   Heating Foods and Liquids:

7. Liquids such as water, coffee, or tea are able to be overheated beyond the boiling point without appearing to be boiling due to the surface tension of the liquid. Visible bubbling or boiling when the container is removed from the microwave oven is not always present. THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID. To reduce the risk of injury to persons:
   a. DO NOT overheat the liquid.
   b. Stir the liquid both before and halfway through heating it.
   c. DO NOT use straight-sided containers with narrow necks.
   d. After heating, allow the container to stand in the microwave for a short time before removing it.
   e. Use extreme care when inserting a spoon or other utensil into the container.

8. DO NOT deep fat fry in the oven. Fat could overheat and be hazardous to handle.

9. DO NOT cook or reheat eggs in a shell or with an unbroken yolk using microwave energy. Pressure may build up and erupt. Pierce yolk with fork or knife before cooking.

10. Pierce the skin of potatoes, tomatoes, and similar foods before cooking with microwave energy. When skin is pierced, steam escapes evenly.

11. DO NOT heat sealed containers or plastic bags in the oven. Food or liquid could expand quickly and cause a container or bag to break. Pierce or open container or bag before heating.

12. DO NOT heat baby bottles in the oven.

13. Baby food jars shall be open when heated and contents stirred or shaken before consumption, in order to avoid bums.

14. Never use the oven to heat alcohol or food containing alcohol as it can more easily catch fire if overheated.
    Additional Microwave Oven Safety Instructions:

15. DO NOT operate equipment without load or food in the oven cavity.

16. Use only popcorn in packages designed and labeled for microwave use. Popping time varies depending on oven wattage. DO NOT continue to heat after popping has stopped. Popcorn will scorch or burn. DO NOT leave the oven unattended.

17. DO NOT use metal utensils in the oven.

18. DO NOT use aluminum foil in the oven

19. To avoid pacemaker malfunction, consult a physician or pacemaker manufacturer about the effects of microwave energy on the pacemaker.

20. An authorized servicer MUST inspect equipment annually. Record all inspections and repairs for future use.

Grounding and Installation

Grounding/Earthing Instructions
The oven MUST be grounded. Grounding reduces the risk of electric shock by providing an escape wire for the electric current if an electrical short occurs. This oven is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded. Consult a qualified electrician or servicer if grounding instructions are not completely understood, or if doubt exists as to whether the oven is properly grounded.

WARNING
To avoid the risk of electrical shock or death, this oven must be grounded and the plug must not be altered.

Do NOT use an extension cord.
If the product power cord is too short, have a qualified electrician install a three-slot receptacle. This oven should be plugged into a separate circuit with the electrical rating as provided in product specifications (available on Solwave’s website at www.solwaveovens.com) and the oven’s serial plate/rating label. When the oven is on a circuit with other equipment, an increase in cooking times may be required and fuses can be blown.

EXTERNAL EQUIPOTENTIAL EARTHING TERMINAL (export only)
The equipment has a secondary earthing terminal. The Terminal provides an external earthing connection used in addition to earthing prong on the plug. Located on the outside of the oven back, the terminal is marked with a symbol shown on the right

Installation
Unpacking Oven

• Inspect the oven for damage such as dents in the door or inside the oven cavity.
• Report any dents or breakage to the source of purchase immediately. Do NOT attempt to use the oven if damaged.
• Remove all packing materials from the oven interior.
• If the oven has been stored in an extremely cold area, wait a few hours before connecting power.
• A protective film is used to prevent scratching of the outer case during transportation. Peel off the film from the exterior of the oven before installation.
• The warning label provided with the oven must be placed in a conspicuous location near the oven.

WARNING
Excessive Weight Hazard Use two or more people to move and install the oven. Failure to do so can result in a back or another injury

Radio Interference
Microwave operation may cause interference to WiFi network, radio, television, or a similar oven. Reduce or eliminate interference by doing the following:

• Clean the door and sealing surfaces of the oven according to provided instructions.
• Place WiFi network, radio, television, etc. as far as possible from the oven.
• Use a properly installed antenna on the radio, television, etc. to obtain stronger signal reception.

Oven Placement

• Do NOT install an oven next to or above the source of heat, such as a pizza oven or deep fat fryer. This could cause the oven to operate improperly and could shorten life of electrical parts.
• Do NOT block or obstruct oven filters. Allow access for cleaning.
• Install oven on level counter-top surface.
• The outlet should be located so that plug is accessible when the oven is in place.

OVEN CLEARANCES
A. Allow at least 7″ (17.78 cm) of clearance around the top of the oven. Proper airflow around the oven cools electrical components. With restricted airflow, the oven may not operate properly and the life of electrical parts is reduced.
B. There is not an installation clearance requirement for the back of the oven.
C. Allow at least 1″ (2.54 cm) of clearance around the sides of the oven.
D. Install the oven so the oven bottom is at least 3 feet (91.5 cm) above the floor.

Control Panel and Features

Control Panel Features
(A) USB PORT
Standard USB flash drive compatible. Allows for import/export of programmed settings and user options.
(B) X2 – DOUBLE QUANTITY COOKING
Increases a preset cook time by a percentage of the original cook time, also known as a COOK FACTOR. Used for cooking multiple servings of foods.For instructions on how to use this feature, see “Programmed Keys” on page 7
(C) MENU A/B
Toggles menu selection between two sets of programmed cook settings. Selecting Menu A allows preset programs 0 through 9 to operate using keypads 0 through 9. Selecting Menu B allows preset programs 10 through 19 to operate using keypads 0-9.
(D) MANUAL TIME ENTRY MODE
Allows the operator to heat without changing the preset program keypads.
(E) DISPLAY
(F) NUMBER KEYPADS
Used to operate preset cooking programs and enter settings.
(G) START/OK KEYPAD
Begins cooking in Manual Time Entry Mode.
(H) STOP/RESET KEYPAD
Interrupts operation, and/or exits modes and menus
(I) HIDDEN KEYPAD
The hidden keypad can be used for adjusting oven controls based on user preferences. It is located to the right of the STOP pad. For instructions on how to use this, see “User Options” on page 10.
(J) CONTROL KNOB
The control knob, located to the right of the number pads, can be used for several different purposes. If enabled, the user may turn the knob to either add or subtract time from the total cooking time. Or, the user may push on the knob to start a selected cooking cycle, if enabled. To learn how to enable this feature, see “User Options” on page 10.
(K) POWER LEVEL KEYPAD
The power level keypad allows the user to change the microwave power level for different stages of a cook cycle. For instructions on how to program the power level, see “Programming Keys” on page 8
(L) STAGE COOKING KEYPAD
A user can program up to four different stages combining both power levels and time changes per keypad. Each combination is known as a stage. See “Programming Multiple Stages” on page 8 for more information about stage cooking.
(M) PROGRAM SAVE KEYPAD
Programs or settings can be changed and saved based on a user’s preference. For instructions on saving changes, see “Programming Keys” on page 8

General Display Screens

Cooking & Programming Features

Programming Features
STAGE COOKING
Allows the operator to use up to four different cooking cycles or stages consecutively without repeated input from the operator. For example, stage cooking could be set to defrost food initially, then cook it, and then keep the food warm until serving time.

PRESET PROGRAM KEYPADS
The oven can store between 10 to 100 cooking programs in memory.
A. Single Digit Keypad Cooking From the factory, the oven is programmed to store 10 cooking programs (0-9). Each keypad begins a cooking program.
B. Double-Digit Keypad Cooking The oven control can be changed to store up to 100 cooking programs (00-99). Each entry will be assigned a double-digit number, for example, 01, 05, or 20. When using the double keypad programming, two keypads must be pressed to start the cooking cycle.
Note: To set the control to Double-Digit Entry, see the “User Options” section in this manual

TOP OR BOTTOM-ONLY COOKING
Top Only or Bottom Only cooking allows the user to use only the top or bottom of the microwave during a cooking cycle. When “Top Only” is selected, only the top magnetrons operate. When “Bottom Only” is selected only the bottom magnetrons operate. See “Programming Top & Bottom Only Cooking” on page 8 for more information about this feature.

MID-CYCLE COOKING PAUSE
The cooking pause is a feature unique to this series of microwaves. This pause enables extra ingredients to be added, cooking progress to be checked, or for food to sit for a necessary time between cooking cycles. During a mid-cycle cooking pause, the microwave beeps continuously and PROGRAM PAUSED displays until the oven door is opened and closed. To continue the cycle, press the START button. To utilize this feature, see “Programming Mid-Cycle Cooking Pause” on page 9

Microwave Cooking
Microwave cooking uses high-frequency energy waves to heat the food. When cooking, microwave energy causes food molecules to move rapidly. This rapid movement between the food molecules creates heat, which cooks the food.
Is it safe to run a microwave if it is empty?
Running a microwave without a load can cause serious damage to electrical components. When food is placed in the oven, microwave energy generated by the magnetron is absorbed by the food. When no food is in the oven, there is nothing to absorb the energy. The energy bounces around the cavity and is channeled back through the waveguide. This can cause arcing, and fire and may burn out the magnetron.
How do you defrost food while using a commercial microwave?
Not all commercial microwaves have the defrost button that is commonly found on a residential microwave. To defrost, simply use a 20% microwave power level.
How do you know if a container is microwave safe?
To test if a container is microwave safe, place it in the microwave next to a container of water that is microwave safe. Run the microwave for one minute. If the tested container is warm or hot, it is not microwaved safely.

Methods of Cooking & Programming
COOKING WITH PRESET PROGRAM KEYPADS
Allows operator to quickly activate saved cooking sequences using 1-2 keypad strokes
MANUAL TIME ENTRY COOKING
Allows operator to heat without changing the preset program keypads
MANUAL KEYPAD PROGRAMMING
Allows operators to use keypads to edit preset programs and/or create new programs for customized cooking.
USB PROGRAMMING UPLOADS
Allows operator to load program settings and user options using a standard USB flash drive

Using the Oven Control

Manual Time Entry To cook food using a specific entered time and power level.

1. Open the oven door and place food in the oven. Close door.
   • READY displays. The fan and light will turn on.

2. Press the TIME ENTRY key.
   • If the pad does not work, open and close the oven door and try again.

3. Enter cooking time by using the numbered keys.

4. Press the POWER LEVEL key to change the power level if desired.
   • Press number keypads to enter % microwave power (“1″=10%, “2”=20%,etc.)

5. If stage cooking is desired, press the STAGE key and repeat steps 2 through 4.
   • Display changes to cooking time and power level for the next stage.

6. Enter cook time and power level as in steps 3 and 4.
   • To add another cooking stage press the STAGE key again.
   • Up to four different stages can be programmed.

7. Press the START key.
   • Oven operates and time counts down.

8. At end of the cooking cycle oven beeps and shuts off.
   • DONE displays.

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Interrupting Operation
Open the oven door or press the STOP/RESET key to interrupt operation. The display continues to show countdown time. Close the door and press the START key to resume oven operation.

Programmed Keys
To cook food using keys preprogrammed with cooking sequences. For instructions on programming keypads, see “Programming Keys” on page 8.

1. Open the oven door and place food in the oven. Close door.
   • READY displays. The fan and light will turn on.

2. Press desired key.
   • For single key entry, press only one key.
   • For double key entry, press the two keys, in order, of the double-digit number for the desired cooking sequence.
   • To change the single or double key entry option, see the User Options section in this manual.

3. The oven begins to cook.
   • POWER, power level, and total cooking time display. If the power level does not display, the microwave is cooking at full power.
   • For an additional cooking time, press preprogrammed key again to begin the cooking sequence again.

4. At end of the cooking, the cycle oven beeps and shuts off.

X2 – DOUBLE QUANTITY COOKING (optional)
To increase cooking time by a specific cooking factor when cooking more than one serving.
The cooking factor is a percentage of the original cooking time (from 10 to 100%).

1. Open the oven door and place food in the oven. Close door.
   • READY displays. The fan and light will turn on.

2. Press the X2 key.
   • Display will read, “DOUBLE.”
   • To clear, open and close the door or press the STOP/RESET Keypad

3. Press desired preprogrammed key or key sequence.

4. The oven begins cooking. Displayed cooking time is the total of original cooking time plus the added time.
   • Amount of time added is a percentage of the original preprogrammed cooking time.

FACTORY PRESET PROGRAMS

Programming

Programming Keys
The oven is shipped from the factory for single key programming. To change the oven default to allow double-key programming, see the User Options section. To change the amount of time or the power level for a preset key:

1. Open and close the oven door.
   • READY displays.
   • If the STOP key is pressed before programming is complete, changes are discarded and the microwave exits programming mode.

2. Press the PROGRAM SAVE key.
   • Programming mode begins
   • “Enter Program to Add/Review” displays the Press key to be reprogrammed.
   • Power level and cooking time settings display.

3. Press TIME ENTRY to edit the amount of cooking time.
   • Enter cooking time by using the number keys.
   • Maximum cooking time is 60 minutes.

4. Press POWER LEVEL to edit the level of microwave power.
   • For a lower microwave power, press keys 1 (for 10%) through 9 (for 90%
   • Press the numeric keypad for the desired level.

5. Press the same numeric keypad again to reset the power level to 100%

6. Press the PROGRAM SAVE key to save new programming changes to the key.

7. To discard changes, press STOP/RESET before pressing PROGRAM SAVE.

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Programming Multiple Stages Stage
cooking allows consecutive cooking cycles without interruption. Up to four different cooking cycles can be programmed into a memory key. To use stage cooking:

1. Follow steps 1 through 5 above.

2. Press the STAGE key.
   • This will begin programming for the next cooking stage
   • Display indicates stage to be programmed

3. Enter cook time and power level as in steps 4 and 5 above.
   • To enter another cooking stage for that key, press the STAGE key again.
   • Up to four different stages can be programmed.

4. Press the PROGRAM SAVE key to save new programming changes to the key.
   • Total cooking time (all stages totaled) is 60 minutes

5. To discard changes, press STOP/RESET before pressing PROGRAM SAVE.

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Programming Top & Bottom Only Cooking

1. Push the POWER LEVEL pad.
   • Select and program the preferred microwave power.

2.  If the POWER LEVEL pad is pushed a second time, the “Top Only” heating option will be selected and displayed.

3. If the POWER LEVEL pad is pushed a third time, “Bottom Only” heating is selected and displayed.

4. If the POWER LEVEL button is pushed a fourth time, the oven resets and both the top and bottom will heat.

Export Menu via USB Flash Drive

1. READY must be on the display. If not, open and close the door.

2. Open the oven door completely.

3. Insert USB flash drive.

4. Press and hold the 5 keys until “USB” appears on the display.

5. To transfer programming TO the USB flash drive FROM the oven, press the 2 keys.

6. Push the START pad to begin the transfer.
   • Display will read, “Contacting USB card.”
   • Display will then read, “Transferring data from oven to USB”

7. Once programming has been successfully transferred, the display will read, “Done – Loaded Programs.”
   • Shut the door to clear the display and begin the cooking cycle

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Import Menu via USB Flash Drive

1. READY must be on the display. If not, open and close the door.

2. Open the oven door completely.

3. Insert USB flash drive.

4. Press and hold the 5 keys until “USB” appears on the display.

5. To transfer programming FROM the USB flash drive TO the oven, press the 1 key.

6. Push the START pad to begin the transfer.
   • Display will read, “Contacting USB card.”
   • Display will then read, “Transferring data from USB to oven,”

7. Once programming has been successfully transferred, the display will read, “Done – Loaded Programs.”
   • Shut the door to clear the display and begin the cooking cycle ERROR CODES:
   • No file: USB flash drive is empty or does not have the correct file(s) required for operation.

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Programming Mid-Cycle Cooking Pause
To add a pause to a programmed cook cycle:

1. Press HIDDEN KEYPAD after entering time or power level.
2. A short beep sounds. This indicates the program is set for a mid-cycle pause.
3. Continue programming pad as desired.

To remove a pause from a programmed cook cycle:

1. Press HIDDEN KEYPAD after entering time or power level.
2. A short beep sounds. This indicates that the mid-cycle has been removed.
3. Continue programming as desired.

User Options

Changing User Options Options such as single and double pad programming or beep volume can be changed to suit individual preferences.

1. Open and close the oven door. READY displays.

2. Press firmly on the HIDDEN KEYPAD located to the right of the stop/reset keypad.
   • The display remains the same when the hidden keypad is pressed

3. Press the PROGRAM SAVE key.
   • The first user option will display. The oven is now in options mode.

4. Press desired number keypad to control changes in options.
   • Current option will display

5. Press the same number keypad again to disable or enable the setting.
   • Each time the keypad is pressed the option will change
   • To change additional options repeat steps 3 and 4

6. Press PROGRAM SAVE to return to READY mode, changes take effect immediately. To exit without saving, press the STOP/RESET keypad.

STANDARD DEFAULT PER MODEL (FACTORY SETTINGS IN BOLD)
Factory settings may vary by mode!

Allows 100 (00-99) preprogrammed pads
2 Manual Programming| Disabled
Enabled| Manual time entry/cooking is not allowed Manual time entry/cooking allowed
3 Reset on Door Open| Disabled Enabled| Opening the oven door does not reset the oven back to READY mode Opening the oven door resets the oven back to READY mode
4 Key Beep| OFF ON| Keys do not beep when pressed Keys beep when pressed
5 Speaker Volume| OFF
LOW
MEDIUM-HIGH| Key beep volume OFF
Key beep volume LOW Key beep volume MEDIUM Key beep volume HIGH
6 End of Cook Signal| Solid Beep
3 Second Beep
4 Beeps Once
4 Beeps Repeating| The done signal is a continuous beep until reset by the user
The done signal is a three-second beep
The done signal is four beeps continuously
The done signal is four beeps, four times
7 Keyboard Active| 15 Seconds 30 Seconds 60 Seconds 120 Seconds Always| Keypad time entry window is 15 seconds Keypad time entry window is 30 seconds Keypad time entry window is one minute Keypad time entry window is two minutes Keypad time entry window is always active
8 On-The-Fly Knob| Disabled Enabled| Disables turning the knob to enter manual mode
Allows turning the knob to enter manual time entry mode, allows the pressing the knob to start the oven and allows tuning the knob to add time before starting a cook cycle
9 Manual Knob| Disabled
Enabled| Disables knob completely
Enables knob according to Option 8
0 Top or Bottom Cooking| Disabled Enabled| Disables the use of top or bottom only cooking Enables the use of top or bottom only cooking
TIME ENTRY PAD On-The-Fly Cook| Disabled Enabled| Disables pushing any additional keypads during a cook cycle
Allows pushing additional keypads to add or change time in the middle of a cook cycle without stopping
X2 PAD X2 Prompt| Disabled
Enabled| Disables X2 prompt Enables X2 prompt
A/B PAD NB Menus| Disabled Enabled| Disables A/B Menus Enables NB Menus
POWER LEVEL PAD Return to Menu| A
B
Last Selected| Return to Menu A
Return to Menu B
Return to the last selected menu
STAGE PAD
Clean Filter Message (Frequency)| Disabled Weekly
Monthly Quarterly| The oven will not display CLEAN FILTER
The oven will display CLEAN FILTER every seven days Oven will display CLEAN FILTER every 30 days
The oven will display CLEAN FILTER every 90 days

Care and Cleaning

Microwave energy is attracted to any food source in the oven. Food splatters or spills can affect the heating performance, and can also cause oven damage. To prevent damage to the oven, keep the microwave oven clean and remove any food debris.
DO NOT allow cooking residues such as grease or fat to remain in the oven interior for any length of time. Follow the recommendations below for proper maintenance of the oven.

WARNING: NOT FOLLOWING APPROVED OVEN CLEANING INSTRUCTIONS MAY VOID YOUR OVEN WARRANTY
S Do NOT use abrasive cleaners or cleaners containing ammonia, citrus, phosphates, chlorine, sodium, or potassium hydroxide (lye). The use of caustic cleaning products or those containing ammonia, citrus, phosphates, chlorine, sodium, or potassium hydroxide (lye) can damage critical oven parts. The use of unapproved cleaning agents will void the terms of the warranty.
Never pour water into the microwave oven bottom.
Do NOT use water pressure type cleaning systems.
Do NOT operate the oven without the antenna shield and air filter in place.
Never turn on or operate the oven during the cleaning procedure. Always unplug the oven before cleaning.
The appliance is NOT to be cleaned with a water jet or steam cleaner.

WARNING
To avoid electrical shock which can cause severe personal injury or death, unplug the power cord or open the circuit breaker to the oven before cleaning.
Wear protective gloves and protective glasses when cleaning the oven.
Failure to maintain the oven in a clean condition could lead to deterioration of the surface that could adversely affect the life of the appliance and possibly result in a hazardous situation.

Daily Care and Cleaning
INTERIOR, EXTERIOR, AND DOOR

1. Unplug Oven

2. Remove any food debris

3. Clean the microwave oven with a mild detergent in warm water using a soft sponge or cloth. Wring sponge or cloth to remove excess water before wiping equipment.

4. If desired, boil a cup of water in a microwave oven to loosen the soil before cleaning.
   INTERIOR REMOVABLE SHELF
   Do NOT place the removable shelf in the dishwasher. Do NOT immerse in water. Hand washes only.
   Do NOT use a metal scouring pad or steel wool.

5. Clean the shelf with a mild detergent in warm water using a soft sponge, cloth, or nylon scouring pad. Wring sponge or cloth to remove excess water before wiping equipment. Dry thoroughly before use
   CONTROL PANEL

6. Open oven door to deactivate oven timer.

7. Clean with a mild detergent in warm water using a soft sponge or cloth. Wring sponge or cloth to remove excess water before wiping equipment.
   ANTENNA/SPLATTER SHIELD
   The antenna shield (or splatter/grease shield) is a vital part of the oven’s design. Clean the shield in place to prevent food splatter/debris from building up on the oven ceiling.
   Do NOT spray cleaning solution directly on the antenna/splatter shield.

8. Unplug Oven 

9. Clean the antenna shield with a mild detergent in warm water using a soft sponge or cloth. Wring sponge or cloth to remove excess water before wiping equipment.

Care and Cleaning (continued)
See the previous page for detailed Daily Care and Cleaning recommendations.

Weekly Care and Cleaning
AIR FILTERS
Magnetic air filters are located below the oven door. Clean air intake filters weekly for proper airflow.
IMPORTANT: To avoid overheating and oven damage, clean air filters regularly.
CAUTION: Do NOT operate the oven without filters in place.

1. Unplug Oven.
2. Remove the magnetic filters.
3. Wash the filter in hot water and mild detergent. Rinse and dry thoroughly.
4. Reinstall the clean air filters.

Monthly Care and Cleaning
DISCHARGE AIR VENTS
Check monthly for any obstructions along the discharge louver on the top, center, and back of the oven. Do NOT block or obstruct oven filters or louvers. Keep clear to ensure proper airflow.

Cooking Guidelines

The Solve Microwave Oven can make your job easier. You’ll cook ahead and pre- portion more. You’ll also spend less time preparing special-order dishes.
To be sure of consistently good results, you’ll want to remember a few simple guidelines.

Food Variables
Microwave cooking can be directly affected by different food variables.
The shape of foods can greatly affect the amount of cooking time. Foods that are flat and thin heat faster than foods that are chunky. For example, a casserole will cook faster in a flat dish, rather than if heaped in a small dish. Foods cut into small pieces will cook faster than large-shaped foods. Pieces should be of uniform size and shape for more uniform cooking, or the smaller pieces will cook faster. The greatest amount of cooking takes place within 3/4″ (1.9 cm) of the food’s surface. The interior of large food items, or dense foods, is heated by the heat conducted from the outer food layer. The most uniform cooking occurs in flat, doughnut-shaped foods. For best results, cook foods together which have similar sizes and shapes.
The quantity or volume of food can affect the amount of cooking time. As the volume of the food is increased, the time required to cool or heat the item increases almost proportionately. If twice the amount of food is placed in the oven, it will take almost twice as long to cook. To determine the time for larger quantities, multiply the individual serving time by the increased amount, then reduce the total cooking time by about 20%.
The density of foods can greatly affect the amount of cooking time. Porous foods, such as bread, cakes, or pastries, will heat much more quickly than dense meats of the same size. Porous foods absorb microwaves quickly throughout. Meats absorb microwaves mostly at the exterior surface, and the interior is heated by conduction, increasing the cooking time. Meats can be cooked in a sauce if desired. Due to the moisture content, a sauce will heat rapidly. The heat will transfer to the meat, so the meat will heat faster due to heat by conduction as well as by microwaves.
The starting temperature of foods affects the amount of cooking time. Each temperature degree that the food item is to raise must be supplied with a definite amount of energy. Lower initial starting temperatures require more energy and more time to cook. Therefore, refrigerator temperature foods require a longer cooking time than do room temperature foods. Foods already slightly warm will heat very quickly in the oven.
The moisture content of foods affects the amount of cooking time. The higher the moisture content is in food the longer the amount of cooking time.
The salt, fat, and sugar content of foods affects the amount of cooking time. Foods containing high salt, fat, and sugar levels heat very quickly and may reach much higher temperatures than foods having low salt, fat, and sugar levels. Foods having lower salt, fat, and sugar levels require longer cooking times.
The arrangement of food within a microwave oven cavity affects the way in which the food cooks. A “round” arrangement is best. Use round utensils whenever possible. Also, arrange foods such as baked potatoes in a circle, rather than in rows, for cooking. When only one food item is being cooked, place it in the center of the oven glass shelf for cooking.

Cooking Guidelines (continued)

Manipulation of Foods
Sometimes recipes suggest manipulating or moving food during cooking. There are several forms of manipulation:
Stirring is required less often in microwave cooking than in conventional cooking. In conventional cooking, you use a spoon to move food up from the bottom of a pan to evenly distribute the heat. In microwave cooking, you still stir to redistribute the heat within some foods, but you need to stir from the outside of a dish toward the inside or center. If a recipe states to stir once or twice during cooking, stir at approximately even intervals. For example, in a 12-minute cooking period, if a recipe states to stir twice, stir after 4 minutes of cooking and again, after 8 minutes of cooking. However, it is not necessary to be precise. Stir only when necessary. When using lower power levels or settings, less stirring is required. Some examples of foods that may require stirring are puddings, casseroles, sauces, soups, and some egg dishes. Some foods can’t be stirred. These foods are rearranged or turned.
Some foods can’t be stirred and should be repositioned or rearranged during cooking. Some examples include baked potatoes, cupcakes (in custard cups), chicken pieces, and others. Rearranging allows for more even cooking of foods. Foods that are cooked, covered, or which are cooked using lower power levels, usually require little rearranging.
There are actually two types of turning. Turning is done when foods cannot be stirred. Foods that are cooked, covered or cooked at lower power levels usually require little turning.
Turning foods over are done to distribute heat. Meat and poultry are two types of foods that are sometimes “turned over.” Examples include roasts, turkeys, and whole chickens. Small meat items such as poultry pieces may need to be turned over when in casseroles, or when in a browning skillet
Rotating or turning dishes: There are a few foods that cannot be stirred, rearranged, or turned over. Therefore, the actual cooking dish is turned or rotated. A half-turn means to grasp the dish and turn the portion of the dish that faces the oven door around, until it faces the back of the oven. Examples of foods that are sometimes turned or rotated in a cooking dish include cakes, quiches, or souffles. When cooking foods at lower power levels or Settings, less turning of the cooking dishes is required.

Microwave Utensils
Never use cooking containers or covers with any metal content. This includes all metal and enameled metal-core wire, foil, and metal-trimmed containers. Suitable cooking containers include those made of paper products, glass, china, cloth, and wicker baskets.

UTENSIL CHECK TEST
Use the following test to check utensils for microwave safety.

1. Place a glass measuring cup of water next to the empty dish to be tested in a microwave oven.
2. Heat on full power for one minute.
3. Check the temperature of the dish and water.
   • If the dish remains cool and the water is hot, the dish is microwave safe.
   • If the dish is slightly warm, use it for short-term cooking.
   • If the dish is hot and the water is cool, do not use it. The dish remains cool if not absorbing microwaves and microwaves are being absorbed by water. The dish becomes hot if absorbing microwaves.

Cooking Hints
Cover foods for faster, more even cooking. Glass lids, plastic wrap, plate covers, or other paper products may be used. Do not seal. Instead, allow for steam-venting at all times.
Pierce pouches, plastic wrap covers, and all foods with thin skin or membrane, such as potatoes, squash, tomatoes, eggs, etc. This prevents an eruption in the oven and allows for expansion and/or the escape of steam.
F oods should be carefully plated. For best results, arrange food such as vegetables or casserole-type items evenly around the edge of the plate with slightly less depth in the center. The edges of food items should not overlap or overhang the rim of the container. Cover meats with gravy or au jus and moisten all dry foods other than bread or pastry items.
Do not stack food or plated dishes in your oven. Instead, when cooking more than one serving or platters, all plates should be placed at the same level in the oven, with space between all containers.

Cooking Instructions

Steaming Tips

1. Cooking Vessels
   a. Always heat or cook food items in covered containers to accomplish:
   • Retention of steam for efficient cooking and to keep foods moist
   • Even cooking results and temperatures
   • A cleaner oven interior and prevention of food splatters
   b. Ceramic, paper, china, styrofoam, glass, and plastic are suitable materials for use in microwave ovens.
   A high temperature-resistant amber pan is recommended for ALL items, especially those high in fat or sugar content, as these ingredients get hot very quickly.

2. Food Temperature
   a. To reach a mandatory serving temperature, frozen foods require a longer cook time than refrigerated items.
   b. Refrigerated items:
   • Items stored at 40°F (4°C) in the refrigerator should be covered while heated; except bread, pastries, or any products with a breaded coating, which should be heated uncovered to avoid softening.
   c. Room temperature items:
   • Foods held at room temperatures, such as canned items or vegetables, will require less time to heat than refrigerated items.
   d. Conventionally prepared foods should be slightly undercooked to prevent overcooking when rethermed by microwave steaming.
   e. After a steaming cycle has been completed, internal food temperatures continue to slightly rise due to the presence of steam.

3. Structure of Food
   a. Food items that are high in fat, sugar, salt, and moisture attract and quickly absorb microwave energy, allowing for a shorter cook time.
   b. Items high in protein or fiber require a longer cook time, due to slower absorption of microwave energy.

4. Quantity
   a. As the mass of food increases, so will the necessary cook time.
   Refer to and comply with all USDA/FDA Food Code guidelines when cooking or heating food items.

Before Calling for Service

Record all inspections and repairs for future reference.

WARNING
To avoid electrical shock which can cause severe personal injury or death, do not remove the outer case at any time.
Only an authorized servicer should remove the outer case.

The oven fan runs and the light remains on after the cook cycle has been completed| The fan cools oven components. It is normal for the fan to run 60 seconds
The oven fan runs while the oven is not cooking| Normal operation
The oven does not operate| Confirm oven is plugged in.
Check fuse or circuit breaker.
Confirm oven is plugged into a dedicated circuit.
Confirm oven is on the grounded and polarized circuit. Contact the electrician to confirm.
If the oven does not accept entries when the keypad is pressed| Make sure the oven is on. Open and close the oven door. Press the keypad again.
Oven operates intermittently| Check air filters and discharge area for obstructions
The oven operates but does not heat food| Place one cup of cool water in the oven. Heat for one minute. If the water temperature does not rise, the oven is operating incorrectly and a servicer should be called.
“Clean Filter” displays| This is normal and will appear for 24 hours.
If the oven malfunctions or shows “CALL SERVICE” or an ERROR with a number| Oven control is equipped with a self-diagnostic system. The self-diagnostic system alerts you if there is an error or problem. When electronic control signals a problem, follow the steps listed below.
1. Record number is shown.
2. Unplug the oven, wait for 1 minute, and plug in the oven.
• Disconnecting electrical supply may eliminate service code. If failure continues, call for service.
“HOT” displays| The oven’s magnetron is overheated. The oven automatically interrupts the cooking sequence and turns on the cooling fan until the normal temperature is reached. When magnetrons cool to normal temperature, the oven returns to READY mode.
CALL SERVICE (flashing after cook cycle)| The oven may not be operating at full power. Contact authorized servicer.

For full product documentation visit: www.solwaveovens.com
Part No. 20152604
Original Instructions
©2020 Solwave ovens
Lancaster, Pennsylvania,17603

References

• The Restaurant Store: Restaurant Equipment & Supplies
• WebstaurantStore: Restaurant Supplies & Foodservice Equipment
• Solwave - Commercial Microwaves & High Speed Ovens

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