Bittel HWD9888TSD IP SIP PHONE User Manual

Bittel HWD9888TSD IP SIP PHONE

Product overview

HWD9888(62ZJ)TSD-IP is 1 line SIP cordless phone, which is specially designed for top grade hotels’ telecommunication. It has clear sound, stable quality, powerful function and elegant design, etc. It’s also a kind of SIP phone which transmits voice over network based on IP protocol.

Main Features

1. The Base and Handset can make/answer any calls freely. One Base can work with 1- 4 Handsets.
2. Supports SIP V2/SDP/RTP/RTCP/STUN/SNTP/ DNS/SNMPv2 protocols.
3. Supports IEEE802.1 Q standard, IEEE802.3af protocols.
4. Supports G.711/G.722(HD Voice)/G.723/G.729AB /G.726/iLBC
5. Support 1.8/1.9Ghz, DECT6.0 and adopts HF numerical coding technical between Base and Handsets.
6. Mute, hold, flash, redial and Speaker feature
7. Message waiting light compatible with main PBX, MWL indicator and withdraw feature
8. Owns ten (10 ) service keys
9. Both Base volume and Handset volume are in five-level control
10. Supports DHCP and static IP address protocol for getting IP address.
11. Support upgrade through HTTP/TFTP protocol.
12. Adopts dynamic speech detection; Comfortable noise generation; Speech buffering technologies.
13. Integrated PoE power supply and external POE adapter power supply.
14. For HWD9888(62ZJ)TSD-IP,One of the handset is corded

Installation

1. Please put the attached chargeable batteries into the handset, pay more attention to the polarity of socket and signal ribbon cable, also need to notice the direction of the jack and the socket during install the batteries. Strictly prohibit to use the wrong polarity batteries.

2. For HWD9888(62ZJ)TSD-IP, please connect the phone handset cord

3. Power by POE: Connect the output end to the WAN port of the phone and connect the input end to the Internet cable from hotel edge switch POE port.

4. Power by adaptor (The default is POE)
   Please connect the 9V power adapter to the DC power input, which is in the rear of the phone;
   connect the Internet cable to WAN port of the phone, and connect the Internet cable to the LAN port of Data port/access point.

5. Please install the phone in dry and clean environment and avoid effected with damp.

6. The telephone should avoid fire, water spray, shock, clean the surface dust by soft cloth; chemical solvent is prohibited to use.

Location and Control

Configure the phone through WEB Interface

1. IP address broadcast
   Off-hook status, continually press * button four times will enter the voice menu. Press 1 (network setting) then press 2 (WAN port IP address), the obtained IP address will be broadcast.

2. WEB interface
   Input the obtained IP address to launch WEB interface . Type in user and password to log in WEB interface. 

3. Launch WEB interface
   Input the obtained IP address to launch WEB interface . Type in user and password to log in WEB interface. 

Note:

1. Both the user name and password in initial management mode are ‘admin’.
2. The default network mode is DHCP. Once the phone is connected into the network environment with DHCP service, it can get online automatically

WEB interface function description

Phone status

Product

Information

| It shows the basic information of the product.
---|---
Line Status| It shows the registration state of each line.
Network Status| It shows the information of Internet Port WIFI

and PC port.

Wireless Info| It shows the current WIFI setting and status.
System Status| It shows the current time and the running time

of the product.

Network status

Telephone can obtain IP address from DHCP server in default mode. Enter WEB interface to configure all related settings in accordance with real network environment.

WAN IP Mode| Select  WAN  port  IP  address  obtainment

modes including static/ DHCP/ PPPoE/ Bridge.

---|---
MAC     Address

Clone

| Enable MAC address clone or not
NAT Enable| Activate NAT function or not.
VLAN Mode| Activate VLAN mode or not
VLAN ID| Set VLAN ID

DNS Mode

| If DNS mode is Manual, user needs to set primary DNS and secondary DNS manually. If DNS mode is Auto, IP phone will obtain primary DNS and secondary DNS from DHCP

server automatically.

Primary DNS| The Primary DNS setting
Secondary DNS| The optional DNS setting
IP Address| The network port IP address
Subnet Mask| The network port subnet mask
Default

Gateway

| The network port default gateway

Note:

1. When telephone IP address is switched from DHCP to static mode, all parameters such as IP address, Subnet Mask, Default Gateway and DNS need to be set manually.
2. Save and apply switched IP address settings and reboot the phone for new IP address obtainment. Make sure the network is normal during daily using.

SIP Account Setting
Phone regular usage ,only need to configure Proxy Server, Display Name , Phone Number, Account, Password.

Basic

| Set  basic  information  from       VoIP  service

supplier，like phone number, account, password, SIP proxy, and etc.

---|---
Audio

Configuration

| Select audio format
Supplementary Service

Subscription

|

Auxiliary function

Call Waiting| Enable call waiting or not
Hot Line| Set hot line
MWI Enable| Enable MWI or not
Voice    Mailbox

Numbers

| Voice Mailbox server
MWI Subscribe

Enable

| Support MWI subscription

Administration

Client can set password, languages, restore factory defaults,etc

Upgrade

Local Upgrade

| Click “Browse” to select certain firmware, click Upgrade button for upgrading. After upgrade,

phone will return to initial interface.

---|---

Note: After upgrading, please restore factory settings.

WEB Operation
Except regular configuration, please do not modify other corresponding information.

Voice Menu Instruction

The phone has voice menu function; relevant information can be configured through voice menu. After starting the phone, press 4 times the * key to enter the voice menu. Hanging off can exit the voice menu.

Main Menu:

Network

Configuration

| After choosing key 1, the phone will enter Submenu

1.1 network configuration setting.

---|---
Telephone port

configuration

| After choosing key 2, the phone will enter Submenu

2.1 phone port configuration setting.

Factory Reset| After choosing key 3, enter the password; the phone will then return to factory setting.
Speed      Dial configuration| After choosing key 4, enter speed-dial configuration

option;   enter   speed-dial   key,    then   enter   the speed-dial number to complete the configuration.

Reboot

| After choosing key 5, enter password; the phone will

then reboot.

WAN        Port Login

| After choosing key 6, enter password to set up whether WAN port can allow logging.

WEB Access Port

| After choosing key 7, enter password to set up Web access port.
Software

Version

| After choosing key 8, current software version will be

broadcast.

Submenu 1.1：

Wan         port

connection type

| After choosing key 1, the phone will broadcast

current Wan port connection type; after entering password, DHCP or static IP address can be set up.

---|---
Wan port IP address| After choosing key 2, the phone will broadcast

current IP address; after the broadcast is finished, IP address can be set up.

Wan         port subnet mask| After choosing key 3, the phone will broadcast

current subnet mask; after the broadcast is finished, subnet mask can be set up.

---|---
Gateway| After choosing key 4, the phone will broadcast

current gateway; after the broadcast is finished, gateway can be set up.

DNS| After choosing key 5, the phone will broadcast

current DNS; after the broadcast is finished, DNS can be set up.

Submenu 2.1：

Telephone number| After choosing key 1, the phone will broadcast

current phone number.

---|---
Server IP address| After choosing key 2, the phone will broadcast

current server IP address.

Physical port| After choosing key 3, the phone will broadcast

current physical port.

Call               transfer

configuration

| After choosing key 4, call transfer option can

be set up.

Volume          control

mode

| After choosing key 5, volume control mode

can be selected.

Redial timing| After  choosing  key  6,  whether  redialing

number will be removed after a fixed time can be set up.

Ringing            voice

adjusting mode

| After choosing key 7, whether ringing volume

adjustment is allowed can be set up.

Speed-dial      button

and      voice      mail configuration

| After choosing key 8, speed-dial button can be

configured.

Note:

1. When using voice menu configuration to achieve relevant operation, please reboot the phone.
2. After entering password, IP address or other number, please enter # to confirm.
3. When using keyboard to enter password,
   • Press number key 2 if A, B, C, a, b, c is to be entered.
   • Press number key 3 if D, E, F, d, e, f is to be entered.
   • Press number key 4 if G, H, I, g, h, i is to be entered.
   • Press number key 5 if J, K, L, j, k, l is to be entered.
   • Press number key 6 if M, N, O, m, n, o is to be entered.
   • Press number key 7 if P, Q, R, S, p, q, r, s is to be entered.
   • Press number key 8 if T, U, V, t, u, v is to be entered.
   • Press number key 9 if W, X, Y, Z, w, x, y, z is to be entered.
   • When using the keyboard to enter the password, other characters can be replaced by number key 0.
   • When entering IP address, use “” to replace “.”; for example, if the IP address is 192.168.10.100，enter 19216810100 instead.
4. Press key one time to return to the menu; press key twice to return to the menu if in IP address entering status.
5. Hanging off the phone can exit the voice menu.

Basic Operation of Phone

1. To register the Handset

2. On-hook status, press HOLD+*+HOLD+MUTE of the base ( the indicator of SPKR, MUTE and HOLD will flash),

3. Press HOLD+*+HOLD+MUTE of the cordless handset,

4. After 5-8s, press REDIAL/PG key of the base.

5. The handset will ring, which means successful.

6. Off-hook

7. Press ON or SPKR of the handset or press SPKR button of the base.

8. On-hook

9. Put the handset back to the base or press SPKR again

10. Please press OFF key of the handset or put the Handset back to the charging base

11. Press SPKR button again if it’s in speaker mode.

12. Service Button

13. Off-hook mode, press certain service key to dial the number directly.

14. How to Store:
    Keep the base in on-hook mode, press HOLD+ Desired number + Service key / MWL key. There will be indicating tone if succeed.
    For the handset, in on-hook mode, press HOLD + +HOLD+N+M of the base (N=1,2 or 3, which stands for the location of the service button of the handset; M stands for the service button of base) .
    For example, if you want to program the 2nd service button of the handset and the desired number is same as the 7th service button of the base, the solution is:
    On-hook status, press HOLD + +HOLD+N+M of the base, then press 2 and press the 7th service button of the base.

15. How to delete:
    On-hook mode, press the HOLD+HOLD+ service key / MWL key of the base. Please make sure that there is power.

16. Using the hold key
    Press the HOLD key, the indicator will turn on, the current line is held, press HOLD key again or press ON/ SPKR of the handset or press SPKR of the base can release the hold mode.

17. Mute
    Off-hook mode, press the MUTE key once to stop the sending, press it again to remove the mute mode (Base with LED indicator).

18. Adjust the call volume

19. Press VOL+ or VOL- of the base to adjust the volume. Total are five levels.

20. Press VOL+ or VOL- of the handset to adjust the volume. Total are five levels.

21. To redial the last number dialed and Call the handset

22. Off-hook, press the REDIAL key of the base or the handset to dial the last number dialed.

23. Default mode:
    After on-hook, the last dialed number will disappear automatically within five minutes.

24. MWL Message Waiting Light
    When there is a new message, the MWL will flash, press the MWL key can retrieve the message

25. Handset call and speaker call and cordless handset call’s inter-converting

26. From handset call to Speaker call:
    Press SPKR key, then put the handset back

27. From Speaker call to Handset call:
    Press SPKR of the handset again.

28. From Handset to Base:
    When Handset is calling, press SPKR of the base, then press OFF key of the handset.

29. From Base to Handset:
    When Base is speaker mode, press SPKR of the handset and press SPKR of the base, it will enter handset speaker mode. If you press ON key of the handset and press SPKR of the base again, it will enter handset Non-speaker mode.

Restore Factory

When the phone is powered on, after boots up successfully, press 3 when enter the voice menu, enter the phone password + # Key to restore factory, after all finished please reboot the phone.

POE power supply instructions
The phone can view the POE power supply level by managing the POE switch. If powering the sound or charging stand, the power level is 0 or 6 and the maximum value is 12.95W; If only powering a phone, the power level is 2 and the maximum value is 6.49W The power level of this type is 2.

Simple failure diagnosis and troubleshooting

connected properly

2.   Check whether the switch port supports POE power supply

3.    Check whether the Ethernet cable is plugged correctly.

The phone can’t get IP| 1.   Please check whether the way get IP is correct

2.  Please check the network

3.  Please check the network VLAN settings

Unable to login the

WEB interface

| Check whether the computer and the phone

are on the same network

The     radio     has

noise or no signal

| Please     confirm     whether     there     is     a

corresponding radio program in this band

Speaker has no sound| 1.     Please check whether the device is connected to the power supply

2.    Adjust the sound volume, increase the volume

Phone          works abnormally| Please power off the phone and turn on the

electricity, check whether it is working properly after one minute

WARRANTY

This product is warranted for a period of 12 months from the date of purchase against faulty materials or workmanship. If during this period a defect arises, we may repair or replace the product, at Bittel’s discretion, provided that:

1. The product has not been used for any purpose other than normal use,
2. Unauthorized product repair or modifications have not been attempted.
3. The product has never been used in a harsh or corrosive environment.
4. No damage in transit
   THIS LIMITED WARRANTY GIVES THE BUYER SPECIFIC LEGAL RIGHTS. THE BUYER MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.

This warranty is only valid for merchandise purchased directly from Bittel or dealers or distributors Bittel Co. authorized.

FCC Warning
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

The device has been evaluated to meet general RF exposure requirements. The device can be used in portable exposure conditions without restriction.

CONTACT BITTEL
Company: Shandong Bittel Intelligent Technology Co., Ltd.
Address: No.1 Rizhao North Road, Rizhao, Shandong, 276800 China Telephone:
(86) 633-2212125/2212160/2212177/2212119

Internet: www.bittelgroup.com 

Email: info@bittelgroup.co 

Copyright©2017 Bittel Inc. All rights reserved.

References

• 山东比特智能科技股份有限公司【官网】
• 山东比特智能科技股份有限公司【官网】

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