SKYBOXE 5G Fixed Wireless Access Router User Guide
- June 3, 2024
- SKYBOXE
Table of Contents
- Introduction
- What’s Inside the Box
- Front Panel LED Indicators
- Insert SIM Card
- Setting Up Your Router’s Hardware
- Connecting a Device via Wi-Fi
- Configuring Your Router’s Software
- Change Your Router’s Password
- Troubleshooting
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
5G Fixed Wireless Access Router
User Guide
Introduction
The SKYBOXE® 5G Fixed Wireless Access (FWA)
The router provides high-performance internet access via your wireless carrier
– like AT&T or T-Mobile – rather than from a traditional wire-based internet
service provider.
What’s Inside the Box
| SKYBOX 5G FWA Router
---|---
| Power Supply
| Ethernet Cable
In addition to these items, you will need an unswitched power outlet and a device, such as a computer, phone, or tablet, in order to configure your router.
Front Panel LED Indicators
Indicator | Status | Description |
---|---|---|
POWER | Steady on | Power On |
Off | No Power Supply | |
WiFi | Steady on | Internet Available |
Off | Internet Unavailable | |
4G/5G | Red | CPE connects to 4G network |
Blue | CPE connects to a 5G NSA network | |
Green | CPE connects to the 5G SA network | |
Off | No network connection | |
Red/Green/Blue blinking one by one every 1s | Signal weak | |
SIG | Red | Signal good |
Blue | Signal strong | |
Green | Searching network | |
Blinking every 0.25s | FW upgrade in progress | |
Red/Green/Blue blinking one by one every 0.25s | No signal | |
Off | No SIM/PIN lock/PUK lock/SIM lock |
Insert SIM Card
To ensure that no damage is done
to the router or to the SIM card, make sure the router is unplugged from a
power source before you insert or remove a SIM card. Once the unit is powered
down, pressing gently on the installed SIM card will eject the card from the
device.
Insert your SIM card into the device as shown here.
Please note that the router accepts only nano-sized SIM cards.
Setting Up Your Router’s Hardware
- Connect the supplied power adapter to the router. Plug the adapter into an unswitched electrical outlet. Make sure your SIM card is properly installed.
- Connect your computer or a network switch to one of the two LAN ports using the supplied ethernet cable. Alternatively, you can connect other devices wirelessly using Wi-Fi.
- To obtain a better radio signal, you can adjust the router’s location and direction. Often a windowsill or external wall is a good location. Refer to the signal strength LED indicators to determine whether the router is receiving a strong signal.
Connecting a Device via Wi-Fi
- Via your device’s Wi-Fi settings screen, select one of the two SKYBOX wireless networks, either SKYB_24G_NNNNNA or SKYB_5G_NNNNNA.
- Input the default password, which is SKYBNNNNNA.
- We recommend that you change the default password for both the 2.4Ghz and 5.0 GHz wireless networks. See step 9.
Configuring Your Router’s Software
-
With your computer or mobile device connected to the router via wired or wireless (see step 5), launch your web browser (Chrome, Safari, Edge, etc.) to access the web management page to configure your router. Input http://192.168.1.1 in the address bar and press Enter.
Note: When you log in to the web management page, you will see an unsafe notice next to the URL bar. This behavior is normal and can be ignored. -
Enter the username and password, then click Login. The default username and password are both admins.
-
Once the password is verified, you will be taken to the web management page.
Change Your Router’s Password
To ensure data security, it is highly recommended that you change your router’s default Wi-Fi password when you log in to the configuration tool for the first time.
- From within the management website, select Advanced Settings → System → Account.
- Input the current password and your new desired password, then click the Save button.
Configuring Wi-Fi
- From within the management website, select Advanced Settings → Wi-Fi → WLAN Settings.
- In the General Settings list, set Wi-Fi to enable, or enable Wi-Fi by pressing the Wi-Fi button.
- In the Configuration list, change the SSID to any name you desire, such as SKYBOX-5G. You can also select any password to secure your network.
- Click the Submit button to save your settings.
Save Your Configuration Settings
- From within the management website, select Advanced Settings → System → Maintenance.
- Under Backup Configuration File, click the Download button, then save the file in a location where you can access it later.
- To restore your settings, under Restore Configuration File, select your backup file using the Select File button, then click the Upload button.
Troubleshooting
The POWER indicator does not turn on.
Make sure the proper power cable is connected properly and compatible with the
router.
Failure to log in to the web management page.
Make sure the router is turned on and correctly connected to the computer via
Wi-Fi or network cable.
The router fails to locate a wireless network.
Ensure that the router is placed in an open area and away from obstructions
and electrical appliances that generate strong electromagnetic fields, such as
microwave ovens and refrigerators.
The router’s power adapter has overheated.
Ensure that the router is properly ventilated and shielded from direct
sunlight.
Previously set settings are restored to default values.
If the router is powered off unexpectedly while being configured, the
parameters may reset to their default settings. Download and save the
configuration file to quickly restore your router to the desired settings.
FCC Compliance Information
This device must be installed at least 8 inches from typical person locations
per FCC RF exposure guidelines.
Do not make any modifications to this device. Doing so may void your authority
to operate it.
This device has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits provide
reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
- increase the separation between the device and receiver,
- connect the device to an outlet on a circuit different from that to which the receiver is connected,
- consult the dealer or experienced radio/TV technician for help.
Some features of this product and its accessories described herein rely on the
software installed, capacities, and settings of the local network, and may not
be activated or may be limited by local network operators or network service
providers. Thus, the descriptions herein may not exactly match the product or
its accessories.
We reserve the right to modify any information or specifications contained in
this manual without prior notice or obligation.
This product has reached the standard of shipment inspection. Warranty,
safety, regulatory, legal, and support information can be found at
www.skyboxe.com.
Cancer and reproductive harm information can be found at
www.P65Warnings.ca.gov.
SKYBOX, 15 Paradise Plaza, Suite 299, Sarasota FL 34239 USA
© 2022 SKYBOX. All rights reserved.
SKYBOX and the SKYBOX logo are registered trademarks of Applied Digital
Research Corporation. All other trademarks mentioned are the property of their
respective owners.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an
uncontrolled environment and it also complies with Part 15 of the FCC RF
Rules. This equipment must be installed and operated in accordance with
provided instructions and the antenna(s) used for this transmitter must be
installed to provide a separation distance of at least 20 cm from all persons
and must not be co-located or operating in conjunction with any other antenna
or transmitter.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
Caution!
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.