GLIDEROL garage doors 2637882 Genesis Series Sectional Garage Door Opener User Manual

GLIDEROL garage doors 2637882 Genesis Series Sectional Garage Door Opener

IMPORTANT – SAFETY INFORMATION

WARNING: THE UNIT MUST BE INSTALLED AS OUTLINED AND IN STRICT ACCORDANCE WITH THE FOLLOWING INSTRUCTIONS. FAILURE TO COMPLY WITH THE FOLLOWING INSTRUCTIONS AND SAFETY WARNINGS MAY RESULT IN SERIOUS PERSONAL INJURY AND/OR PROPERTY DAMAGE.

• Only operate the garage door when in full view and free from obstructions. No one should enter/exit the garage opening whilst the door is in operation.
• Keep hands and other body parts away from a moving garage door. Do not allow children to operate or play with/near a garage door.
• Only engage manual operation as required, for example in the event of a power failure.

Technical Features & Specifications

Product Features

Intuitive Control System

• Single button operation (Open/Close/Stop)
• Automatic courtesy light enabled during operation remains lit for 3 minutes after completion of the cycle.
• Inbuilt safety features including ‘Force’ settings, ensuring the door will auto-reverse when an obstruction is detected

DC Motor

• Quiet operation
• Soft start/stop programming to protect and ensure the longevity of the unit

LED Display

• Clear and energy-efficient LED display screen

Decoding

• Automatically selected rolling code to ensure the security of unit

Manual Disengagement

• The manual release feature allows for manual operation (open/close) without power

Additional Optional Features Available

• Safety Photo Beam Kit
• Battery Backup System
• Wall Button/Switch.

Technical Information

Power Input

| ****

220V AC 50 Hz

| Reception

Frequency

| ****

390MHz

---|---|---|---

Motor

| ****

24V DC

| ****

Decoding

| ****

Rolling Code

Working Temperature| ****

-200C, < +500C

| ****

Transmitter Power

| ****

2 x 3V Lithium Cell 2016

Relative Humidity

| ****

< 90%

| ****

Globe

| ****

LED

Open/Close Force

| Genesis            Optima

800N                1200N

| Courtesy Light Time| ****

1 minute

Preparing for Installation

WARNING: THE UNIT MUST BE INSTALLED AS OUTLINED AND IN STRICT ACCORDANCE WITH THE FOLLOWING INSTRUCTIONS. FAILURE TO COMPLY WITH THE FOLLOWING INSTRUCTIONS AND SAFETY WARNINGS MAY RESULT IN SERIOUS PERSONAL INJURY AND/OR PROPERTY DAMAGE.
Tools Required

Product Contents

GENESIS OPENER

Description| Qty
G+ Remotes| 3
Genesis Powerhead 800N| 1
Remote Wall Cradle| 1
Installation Manual & Guide| 1
Hanging Bracket| 2
Warning Sticker| 1
Manual Release Cord| 1
Installation Fitting Kit| 1
GENESIS OPENER
Description| Qty
G+ Remotes| 3
Genesis Powerhead 800N| 1
Remote Wall Cradle| 1
Installation Manual & Guide| 1
Hanging Bracket| 2
Warning Sticker| 1
Manual Release Cord| 1
Installation Fitting Kit| 1
GENESIS OPTIMA OPENER

Description| Qty
G+ Remotes| 3
Genesis Powerhead 1200N| 1
Remote Wall Cradle| 1
Installation Manual & Guide| 1
Hanging Bracket| 2
Warning Sticker| 1
Manual Release Cord| 1
Installation Fitting Kit| 1

Installation Instructions

Install Lintel Bracket
It is essential that the lintel above your garage opening have a fixing point that is made from substantial material (timber, brick, steel, etc). Almost all the force generated by the automatic operator is concentrated on the Lintel Bracket, so it must be properly anchored to prevent serious injury and/or damage. Additional timber should be added to reinforce this area if required .

Complete the following steps to ensure your lintel bracket is installed in the correct position:

• Determine the center of the door and mark a vertical line on the lintel
• Open the door and find the highest point to which the top of the door reaches. Mark an intersecting horizontal line at least 30mm above this to allow appropriate travel clearance
• Using the intersecting lines, place the lintel bracket with the flat bottom of the flanges positioned at the required height and fix it with appropriate screws (not supplied)

Note: In some instances headroom requirements and the need to avoid obstructions make it necessary to move the bracket higher.
Attach Manual Release Mechanism to Track
Place the manual release mechanism on top of the thrust block within the track. Secure with bolts provided.

Adjust the Belt Tension
Tension the belt within the shaft by adjusting the nut clockwise until all slack is removed from the belt, being careful not to overtighten.

Secure Track to Power Unit
Place the track end over the geared shaft of the power unit and slide down, ensuring the track and the unit are correctly aligned. Secure the track to the power unit using the U-brackets and M6 nuts provided.

Attach Track to Lintel Bracket
Make sure to protect the surface of the power unit, attach the track to the previously installed lintel bracket using the track pin and R-clip provided.

Position Track and Power Unit
Raise the track and power unit and rest it on a ladder (or similar) so that it sits above the roller tracks. Open the door and confirm there is at least 30mm clearance between the door and the track. The final position of you track and power unit should be almost parallel with the open door.

Secure Track and Power Unit to Ceiling
Locate a suitable fixing point above the power unit to secure to the ceiling. Additional brackets are provided to secure directly above the track should no suitable fixing point be available.
Measure the distance between the ceiling and the bottom of the track to determine the length of the ‘L’ bracket required. Cut to length and ensure the track lines up with the center of the door before securing.

Install Door Hinge, J-Arm and Manual Release Cord
Slide the door back down to the closed position. Ensure the manual release mechanism is engage before manually moving the carriage toward the lintel bracket. Lock the carriage into one of the three manual

Use the below examples as a guide when positioning you door hinge and J-arm. Ensure J-arm does not touch bracing etc during normal operation. Attach manual release cord to complete installation.

Once installed, prior to configuring your opener attach the stopping mechanism as shown below with your door in the fully opened position (refer below). This will avoid carriage overrunning during limit and force settings.

Using screw M6.3*20 fix the track with the motor head through the U-shaped buckle for added strength to ensure the machine doesn’t move.

Opener Programming

Program Reference Table

Optional Terminals and Connections

Control Panel Display
The Control Panel Display is used to set up and adjust all functionality.

Initial Powering Up of Opener
Once your Opener has been installed, push and pull the door by hand to ensure the manual release thrust block is locked into place before turning on the power.

Program Door Travel Limits
Setting your door travel limits is a vital part of the initial setup of your Gliderol opener. This communicates to the opener the specific distance it must travel to complete an open/close cycle.

Once limits are set the unit will automatically perform a full calibration cycle during which the door will open and close and automatically. When the door is closed after calibration, the limit setup is complete.
Program Force Settings
To ensure your doors Force Settings are correct, place a 40mm solid immovable object (eg block of wood) in the middle of the opening and lower the door. The door should automatically reverse when it touches the wood without further adjustments. If the door doesn’t auto-reverse, complete the following steps to adjust settings:

Opener Accessories Programming

Enable Optional Photo Sensor Beams
Optional Photo Sensor Beams are available to prevent a door from closing when an obstruction (person, object, etc) is located in the path of the beam. By default, Photo Sensor Beams are disabled (setting ‘H0’) on all units. To enable this feature please complete the following steps:

To disable, complete steps 5.1 and 5.2 then press the ‘DOWN’ button and ‘H0’ will be visible on the display. Press the ‘SET’ button to save the selection in the unit’s memory.
Note: If Photo Sensor Beams are not connected, please ensure ‘H0’ is selected otherwise the door will not close and the control panel will display
Enable Optional Auto-Close Setting
Please note this feature is only available for doors fitted with optional Photo Sensor Beams. The Auto Close feature only activates once the door reaches the open position. By default, Auto-Close is disabled (setting ‘b0’) on all units. To enable this feature please complete the following steps :

Setting Code| b0| b1| b2| b3| b4| b5| b6| b7| b8| b9
---|---|---|---|---|---|---|---|---|---|---
Time (sec)| 0| 10| 20| 30| 40| 50| 60| 90| 120| 180

Remote Programming

Programming a New or Additional Remote
Complete the below steps to program a new or additional remote for your opener. Please note, if you are replacing a lost or stolen handset we recommend erasing all existing handset data from your operator prior to programming your new handset.

The Opener can be programmed to be used by up to 15 remotes. To program a single remote to operate multiple doors (up to 3), simply repeat the above steps and select a different button for operation.
Erasing all Programmed Remotes
To erase all stored remote information, simply press and hold the ‘CODE’ button for more than 8 seconds. The dots shown on the display will disappear to confirm all remote programming information has been erased.

Safety Instructions

Installation Information
Before installing the Opener, remove all unnecessary ropes or chains and disable any equipment, such as locks, not needed for powered operation. Before installing the Opener, check the door is in good mechanical condition, correctly balanced, and opens and closes properly. Ensure the Manual Release cord is installed and accessible without interfering with vehicles. Permanently fix the warning labels against entrapment in a prominent place or near fixed controls. Permanently fix the label concerning manual release adjacent to its actuating member.
Safe Door Operation Methods
When operating the door for the first time ensure the door works properly in manual mode. Test Method: Pull the cord to unlock the trolley, and open and close the door manually by hand. Only use remotes when the door is in direct view and clearly visible. Ensure the remote is out of reach of children and pets. Do not stand or walk under a moving door. Watch the moving door and keep people away until the door is completely opened or closed. The operator must not be used by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instructions.

Door Inspection Information
Check at least twice a year to make sure the door is properly balanced and that all parts are in good working order. Frequently examine the installation, in particular, check cables, springs, and mountings for signs of wear, damage or may cause injury. All moving parts must be lubricated. Every month check the door safety auto reversing works when the door contacts 50mm high object placed on the floor. Adjust if necessary and recheck since an incorrect adjustment may present a hazard. If it is not functioning properly the door must be serviced by an authorized Gliderol service technician immediately.
Electrical Information
All wiring and electrical works must be completed by a licensed electrician. Ensure earthing wire is connected with the earth. If the supply power cord is damaged, it must be replaced by the manufacturer, or by its service technician or similarly qualified person to avoid hazards.
Manual Release Information
Take care when operating the manual release cable since an open door may fall rapidly due to weak or broken springs or being out of balance. In the process of unlocking the carriage, there can be uncontrolled movement of doors

• If the spring tension is loose or the spring broken;
• If the door is not balanced;
• If the door is opened manually the carriage can collide with the drive (during building works limit the door run in the opening direction);
• In manual operation, the doors must be operated at a slow speed only.

Troubleshooting Guide

of the shaft in a clockwise direction.
The Opener does not operate.| The power cable plug may be loose.

A fuse may have blown.

| Check the power cable connection.

Replace the fuse if it is blown.

After setting door travel limits, the Opener will not operate.| Hall IC cable may be loose/ unplugged.

Possible programming error.

| Plug Hall IC cable in properly or tighten screws. Reset Door Travel Limits.
The door will not close.| Photo Sensor Beam functionality may be enabled.| Disable Photo Sensor Beam functionality if not connected. If connected, ensure the beam is not obstructed.
The wall button is working but the remotes are not.| Remote programming error. The remote battery may be low.| Reprogram remote. Change remote batteries.
The remote range is too short.| The remote battery may be low.| Change remote batteries.
The operator does not operate the display:| PE Beam function has been enabled but not present.

PE Beam triggered.

| If the PE Beam is connected, ensure it is not obstructed. If PE Beam is not present, disable the PE Beam set. Refer to section

5.1 and ensure P3 functions display (H0).

Warranty

The Genesis brand and its complete product range is wholly owned and operated by Gliderol Garage Doors.
Manufacturers Product Warranties Statement
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
In addition, we offer our Gliderol Warranty as set out below. The benefits given to you by our Gliderol Warranty are in addition to other rights and remedies you may have under the Australian Consumer Law. Our Gliderol Warranty does not exclude, restrict or modify any such statutory rights or remedies which cannot be excluded. For products sold and installed by Gliderol, the Gliderol Warranty extends to cover defects of manufacture and costs of delivery and/or re-installation of any product repaired or replaced under the terms of the Gliderol Warranty. In all other circumstances, where the products are supplied by a third party, the Gliderol Warranty covers defects of manufacture only and does not include costs of reinstallation or delivery. This is not intended to exclude, restrict or modify any right or remedy to which you may otherwise be entitled in respect of delivery or re-installation under the Australian Consumer Law.
Schedule of Warranty Period for Individual Components
Our Gliderol Warranty applies for the periods (the Applicable Warranty Period) stated as follows:
Gliderol Genesis Sectional Overhead Door Operator – Domestic / Residential use Gliderol Genesis – 5 years on motor only. 2 years on electronics, components, labor & workmanship, if fitted by an authorized Gliderol Distributor or Gliderol Technician. (Excludes handsets, batteries, fuses & lights globes, which have no warranty) Gliderol Genesis Optima – 5 years on motor only, 2 years on electronics, components, labor & workmanship, if fitted by an authorized Gliderol Distributor or Gliderol Technician. (Excludes handsets, batteries, fuses & lights globes, which have no warranty) 1 year on parts only on Genesis and Gliderol Optima, if fitted by parties other than an authorized Gliderol Distributor or Gliderol Technician. Gliderol Requires that the Gliderol Genesis and Gliderol Genesis Optima Sectional Overhead Door Operators be serviced by an authorized Gliderol Distributor or Gliderol Technician every 18 months to ensure the longevity of the products life – failure to do so will void the 5-year motor warranty. It is also a condition of this Gliderol Limited warranty that for the operating life of the Unit:

1. The garage door is spring balanced, is operable by hand, and opens and closes with no more than 20kg of lifting weight; loss of spring tension is not covered by a 2 or 5-year warranty.
2. The garage door and the unit is professionally maintained and serviced by an authorized dealer, at a minimum, during the 18 months of the Gliderol Limited warranty period such that the spring-balanced door is according to the manufacturer’s specifications. If your door binds, sticks or is out of balance, then it must not be used until serviced by a Gliderol Authorized Technician.
3. You retain your sales docket or invoice as proof of purchase and attach it to this manual to establish the date of purchase.

Product Warranty Conditions

1. Subject to the following specific limitations and exceptions, and in addition to all rights and remedies to which you may be entitled under the Australian Consumer Law, Gliderol warrants all new doors, motors, and electronic components of Gliderol’s manufacture, sold and installed by Gliderol, to be free from defect in workmanship under normal use and service for the Applicable Warranty Period prescribed above.

2. During the Applicable Warranty Period, Gliderol will make good any defect as described in clause 1 above by repairing or replacing the affected product or part (at its option) PROVIDED THAT notice of any claimed defect in materials or workmanship in or resulting from the installation of any door shall have been given to Gliderol within the period from date of installation as prescribed above.

3. For products sold through or installed by an authorized Gliderol Distributor or another party (other than an accredited Installer Contractor nominated by Gliderol), our Gliderol Warranty covers only defects of manufacture and does not include:-

4. Any defects caused by or related to the installation of that product, nor

5. The cost of delivering or re-installing a product that is repaired or replaced.
   This limitation does not exclude, restrict or modify any right or remedy to which you may otherwise be entitled in respect of delivery or re-installation under the Australian Consumer Law or other applicable laws, which may not be excluded.

6. Our Gliderol Warranty does not apply to any defect, loss, or damage arising or caused directly or indirectly by or as a result of:-

7. Any masonry rendered or other surfaces cracking or collapsing during installation of the door

8. Any defect or deterioration of timber including drying out after installation

9. Any weakening or collapse of the structure to which the doors are affixed occurring any time after installation

10. Any damage to or deterioration in the condition of the doors occurring in transit by customer nominated or appointed carrier or occurring after delivery and prior to installation

11. Any defect (including defects in component parts or accessories) arising from or attributable to the failure to carry out normal preventive maintenance or adjustment

12. To any additional defect damage or deterioration arising from or attributable to the operation of the door after it is known to be defective

13. Any door being installed within 800 meters of the sea or other body of water of equivalent or greater salt concentration or in an area subject to industrial fall out Any automatic units exposed to moisture.

14. Any fault or surge in the customer’s electricity supply

15. The door strikes an immovable object during travel

16. Items excluded from our Gliderol Warranty are:

17. Batteries

18. Fuses

19. Globes

20. Sensitivity adjustments

21. Handsets

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