ASUS ET12 AXE11000 ZenWiFi Pro Tri Band Wi-Fi Router User Guide

: June 4, 2024
: Asus

ASUS ET12 AXE11000 ZenWiFi Pro Tri Band Wi-Fi Router User Guide

Hardware Explanations

Plug the adapter into the DCIN port, and press the power switch.
The power LED will light up when your hardware is ready.

Button and Port Explanations

Button and Port Explanations

2.5G / 1G WAN port
Connect your optical modem to this port with a network cable.
LAN ports 1-2
Connect your PC to a LAN port with a network cable.
2.5G / 1G LAN port
Connect your PC to a 2.5G / 1G LAN port with a network cable.

Specifications

DC Power adapter
DC Output: +19V with max 2.37A current +19.5V with max 2.31A current
Operating Temperature 0~40oC
Storage Temperature 0~70oC
Operating Humidity 50~90%
Storage Humidity 20~90%

Before Setup

Setting up a standalone router

Go to ONE ROUTER SETUP STEPS.

One Router Setup

Setting up an AiMesh WiFi system

Prepare two or more ASUS routers supporting AiMesh.
Assign one as AiMesh router, and another one as AiMesh node.
- If you have multiple AiMesh routers, we recommend using the router with the highest specifications as your AiMesh router and the others as AiMesh nodes.
Go to AiMesh SETUP STEPS.

AiMesh Setup Steps

One Router Setup Steps

Prepare your Modem

Unplug the power of cable / DSL modem. If it has a battery backup, remove the battery.
If you are using DSL for internet, you will need your username / password from your Internet service provider (ISP) to properly configure your router.
Connect your modem to the router with the network cable provided.
Power on the modem. Plug modem to the power outlet and power on.
Check the modem LED lights to ensure the connection is active.

Connect your Device

Power on the router.
Plug in and press the Power On/Off switch at the back of your router.
Check that the LED turns solid blue to indicate that the hardware connection is ready for setup.
[Web] Connect your PC to the router using an additional network cable.
[App] Or you can use a phone or pad to complete the setup via ASUS Router App.

[Web] Open a web browser.
You will be redirected to the ASUS Setup Wizard. If not, navigate to
http://router.asus.com.

[App] Launch ASUS Router App and follow the instructions to complete the setup.

AiMesh Setup Steps

Prepare

Place your AiMesh router and node within 3 meters of each other during the setup process.

AiMesh node

Keep your AiMesh node powered on and standby for AiMesh system settings.

AiMesh route

[Web]

Refer to ONE ROUTER SETUP STEPS to connect your AiMesh router to your PC and modem, and then log in into the web GUI.
Go to Network Map page, click AiMesh icon and then Search for your extending AiMesh node.
Click Search, it will automatically search for your AiMesh node nearby. When the AiMesh node shows on this page, click it to add it into the AiMesh system.

If you cannot find any AiMesh node, please go to TROUBLE SHOOTING.
A message is displayed when synchronization is completed.
Congratulations! You will find the pages below show up when an AiMesh node has been successfully added to the AiMesh network.

[App]
Log in to your existing router via ASUS Router App and choose “Add AiMesh Node” to complete the setup.

ASUS Router App

Download free ASUS Router APP to set up and manage your router(s).

Troubleshooting

If your AiMesh router cannot find any AiMesh node nearby or synchronization fails, please check the following and try again.

Move your AiMesh node closer to the AiMesh router ideally. Ensure that it is within 3 meters.
Your AiMesh node is powered on.

Relocation

THE BEST PERFORMANCE

Locate the AiMesh router and node at the best place.

NOTES: To minimize interference, keep the routers away from devices like cordless phones, Bluetooth devices and microwave ovens.
We recommend that you place the routers in an open or spacious location.

ZenWiFi Pro ET12 LED indications

Solid white: Good signal
Solid yellow: Weak signal
Solid red: No signal

FAQ FREQUENTLY ASKED QUESTIONS

Q1: Does the AiMesh router support Access Point mode?
A: Yes. You can choose to set the AiMesh router as router mode or access point mode. Please go to web GUI (http://router.asus.com), and go to the page Administration > Operation Mode.

Q2: Could I setup wired connection between AiMesh routers (Ethernet backhaul)?
A: Yes. AiMesh system supports both wireless and wired connection between AiMesh router and node to maximize throughput and stability. AiMesh analyzes the wireless signal strength for each frequency band
available, and then determines automatically whether a wireless or wired connection is best to serve as the inter-router connection backbone.

Follow the setup steps to establish a connection between the AiMesh
router and node via WiFi first.
Place the node in the ideal locations for best coverage. Run an Ethernet cable from the LAN port of the AiMesh router to the WAN port of AiMesh node.
AiMesh system will auto-select the best path for data transmission, whether wired or wireless.

ASUS Recycling/Takeback Services

ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling information in different regions.

REACH

Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) regulatory framework, we published the chemical substances in our products at ASUS REACH website at http://csr.asus.com/english/REACH.htm.

Federal Communications Commission Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

WARNING! Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Prohibition of Co-location

This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.

IMPORTANT NOTE

Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. To maintain compliance with FCC exposure compliance requirement, please follow operation instruction as documented in this manual.

WARNING! This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

Compliance Statement of Innovation, Science and Economic Development Canada (ISED)

This device complies with Innovation, Science and Economic Development Canada licence exempt RSS standard(s). Operation is subject to the following two conditions:

This device may not cause interference, and
This device must accept any interference, including interference that may cause undesired operation of the device.

Operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.
CAN ICES-003(B)/NMB-003(B)

Radio Frequency (RF) Exposure Information

The radiated output power of the ASUS Wireless Device is below the Innovation, Science and Economic Development Canada radio frequency exposure limits. The ASUS Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized.

This equipment should be installed and operated with a minimum distance of 20 cm between the radiator any part of your body.

This device has been certified for use in Canada. Status of the listing in the Innovation, Science and Economic Development Canada’s REL (Radio Equipment List) can be found at the following web address:
http://www.ic.gc.ca/eic/site/ceb-bhst.nsf/eng/h_tt00020.html

Additional Canadian information on RF exposure also can be found at the following web:
https://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.html

Precautions for the use of the device

Pay particular attention to the personal safety when use this device in airports, hospitals, gas stations and professional garages.
Medical device interference: Maintain a minimum distance of at least 15 cm (6 inches) between implanted medical devices and ASUS products in order to reduce the risk of interference.
Kindly use ASUS products in good reception conditions in order to minimize the radiation’s level.
Keep the device away from pregnant women and the lower abdomen of the teenager.

Manufacturer

ASUSTeK Computer Inc.
Tel: +886-2-2894-3447
Address: 1F, No. 15, Lide Rd., Beitou Dist., Taipei City 112,
Taiwan

Networks Global Hotline Information

Area	Country/ Region	Hotline Number	Service Hours
Europe	Cyprus	800-92491	09:00-13:00;

14:00-18:00 Mon-Fri
France| 0033-170949400| 09:00-18:00 Mon-Fri
Germany| 0049-1805010920
0049-1805010923
(component support ) 0049-2102959911 (Fax)| **** 09:00-18:00 Mon-Fri
10:00-17:00 Mon-Fri
Hungary| 0036-15054561| 09:00-17:30 Mon-Fri
Italy| 06-97626662| 09:00-13:00
14:00-18:00 Mon-Fri
Greece| 00800-44142044| 09:00-13:00
14:00-18:00 Mon-Fri
Austria| 0043-820240513| 09:00-18:00 Mon-Fri
Netherlands/ Luxembourg| 0031-591570290| 09:00-17:00 Mon-Fri
Belgium| 0032-78150231| 09:00-17:00 Mon-Fri
Norway| 0047-2316-2682| 09:00-18:00 Mon-Fri
Sweden| +46-858769407| 09:00-18:00 Mon-Fri
Finland| 00358-969379690| 10:00-19:00 Mon-Fri
Denmark| 0045-38322943| 09:00-18:00 Mon-Fri
Poland| 0048-225718040| 08:30-17:30 Mon-Fri
Spain| 0034-902889688| 09:00-18:00 Mon-Fri
Portugal| 00351-707500310| 09:00-18:00 Mon-Fri
Slovak Republic| 00421-232162621| 08:00-17:00 Mon-Fri
Czech Republic| 00420-596766888| 08:00-17:00 Mon-Fri
Switzerland-German| 0041-848111010| 09:00-18:00 Mon-Fri
Switzerland-French| 0041-848111014| 09:00-18:00 Mon-Fri
Switzerland-Italian| 0041-848111012| 09:00-18:00 Mon-Fri
United Kingdom| 0044-1442265548| 09:00-17:00 Mon-Fri
Ireland| 0035-31890719918| 09:00-17:00 Mon-Fri
Russia and CIS| 008-800-100-ASUS| 09:00-18:00 Mon-Fri
Ukraine| 0038-0445457727| 09:00-18:00 Mon-Fri

NOTES:

UK support e-mail: network_support_uk@asus.com
For more information, visit the ASUS support site at:
https://www.asus.com/support

UKCA statement

Simplified UKCA Declaration of Conformity
ASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of The Radio Equipment Regulations 2017 (S.I. 2017/1206). Full text of UKCA declaration of conformity is available at https://www.asus.com/support/.
The frequency, channel and the maximum transmitted power in UK are listed below:

2.4GHz: 802.11b, 802.11g, 802.11n (HT20), 802.11n (HT40), 802.11ac(VHT20), 802.11ac (VHT40), 802.11ax(HE20),802.11ax(HE40) 5GHz: 802.11a, 802.11n (HT20), 802.11n (HT40), 802.11ac (VHT20), 802.11ac(VHT40), 802.11ac (VHT80),802.11ac(VHT160), 802.11ax(HEW20), 802.11ax(HEW40), 802.11ax(HEW80), 802.11ax(HEW160) 6GHz: 802.11ax(HEW20), 802.11ax(HEW40), 802.11ax(HEW80), 802.11ax(HEW160).

The frequency, channel and the maximum transmitted power in EU are listed below:

2400-2483.5MHz (1-13): OFDM: 19.9dBm(97.7mW); CCK: 17.9dBm(61.7mW)
5150-5250MHz (36-48) : 22.9dBm(195mW)
5250-5350MHz (52-64): 22.9dBm(195mW)
5470-5725MHz (100-140): 29.9dBm(977mW)
5945-6425MHz : 22.9dBm(195mW)

The device is restricted to indoor use only when operating in the 5150 to 5350 MHz and 5945 to 6425 MHz frequency range.

The adapter shall be installed near the equipment and shall be easily accessible.
The WiFi operating in the band 5150-5350 MHz and 5945-6425 MHz shall be restricted to indoor use for the country listed below:

Authorized representative in United Kingdom:
ASUSTEK (UK) LIMITED
Address: 1
1st Floor, Sackville House, 143-149 Fenchurch Street, London, EC3M 6BL, England, United Kingdom
Tel: +44-01442-202-700
Fax: +44-01442-245-882
Support mail: network_support_uk@asus.com
http://uk.asus.com
Icon

CE statement

Simplified EU Declaration of Conformity
ASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements
and other relevant provisions of Directive 2014/53/EU. Full text of EU declaration of conformity is available at https://www.asus.com/Networking- IoT-Servers/Whole-Home-Mesh-WiFi-System/ZenWiFi-WiFi-Systems/ASUSZenWiFi-Pro- ET12/HelpDesk_Manual/.

Declaration of Conformity for Ecodesign directive 2009/125/EC

Testing for eco-design requirements according to (EC) No 1275/2008 and (EU) No 801/2013 has been
conducted. When the device is in Networked Standby Mode, its I/O and network interface are in sleep mode and may not work properly. To wake up the device, press the WiFi on/off, LED on/off, reset, or WPS button.This equipment complies with EU radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body. All operational modes:

2.4GHz: 802.11b, 802.11g, 802.11n (HT20), 802.11n (HT40), 802.11ac(VHT20), 802.11ac (VHT40), 802.11ax(HE20), 802.11ax(HE40)
5GHz: 802.11a, 802.11n (HT20), 802.11n (HT40), 802.11ac (VHT20), 802.11ac(VHT40), 802.11ac (VHT80), 802.11ac(VHT160), 802.11ax(HEW20), 802.11ax(HEW40), 802.11ax(HEW80), 802.11ax(HEW160)
6GHz: 802.11ax(HEW20), 802.11ax(HEW40), 802.11ax(HEW80), 802.11ax(HEW160)

The frequency, channel and the maximum transmitted power in EU are listed below:

2400-2483.5MHz (1-13): OFDM: 19.9dBm(97.7mW); CCK: 17.9dBm(61.7mW)
5150-5250MHz (36-48): 22.9dBm(195mW)
5250-5350MHz (52-64): 22.9dBm(195mW)
5470-5725MHz (100-140): 29.9dBm(977mW)
5945-6425MHz : 22.9dBm(195mW)?

The adapter shall be installed near the equipment and shall be easily accessible.
The WiFi operating in the band 5150-5350MHz and 5945-6425 MHz shall be restricted to indoor use for countries listed in the table below.

| AT| BE| BG| CZ| DK| EE| FR
---|---|---|---|---|---|---|---
DE| IS| IE| IT| EL| ES| CY
LV| LI| LT| LU| HU| MT| NL
NO| PL| PT| RO| SI| SK| TR
FI| SE| CH| HR| UK(NI)| UA

Safety Notices

Use this product in environments with ambient temperatures between 0°C(32°F) and 40°C(104°F).
Refer to the rating label on the bottom of your product and ensure your power adapter complies with this rating.
DO NOT place on uneven or unstable work surfaces. Seek servicing if the casing has been damaged.
DO NOT place or drop objects on top and do not shove any foreign objects into the product.
DO NOT expose to or use near liquids, rain, or moisture. DO NOT use the modem during electrical storms.
DO NOT cover the vents on the product to prevent the system from getting overheated.
DO NOT use damaged power cords, accessories, or other peripherals.
If the Adapter is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system.