ASUS RT-AX58U V2 AX3000 Dual Band WiFi Router User Guide
- June 4, 2024
- Asus
Table of Contents
ASUS RT-AX58U V2 AX3000 Dual Band WiFi Router
Hardware Explanations
**I/O Ports Overview
**
LED Lights Overview
Specifications
DC Power adapter | DC Output: +12V with 2A current |
---|---|
Operating Temperature | 0~40oC |
Operating Humidity | 50~90% |
One Router Setup Steps WE SUGGEST…
Prepare your Modem
❶ Unplug the power of cable / DSL modem. If it has a battery backup, remove
the battery. ❶
❷ Connect your modem to WAN port at the back side of the router with the
network cable provided.
❸ Power on the modem. Plug modem to the power outlet and power on.
❹ Check the modem LED lights to ensure the connection is active.
❶ If you are using DSL for internet, you will need your username / password from your Internet service provider (ISP) to properly configure your router. Login/Reset Instructions
Install your Router
❶ Plug the adapter into the DCIN port, and press the Power switch.
❷ The power LED will light up when the hardware is ready.
– Via app
❸ [App] On your iOS or Android mobile device, go to the app store, search for ASUS Router, and download the app.
❹ [App] On your iOS or Android mobile device, tap Settings > Wi-Fi,
connect to the default network SSID shown on the product label on the back
side of the router. Or scan the QR code on the product label to connect the
default network SSID.
- XX refers to the last two digits of MAC address. You can find it on the label on the back of your router.
❺ [App] Launch ASUS Router App and follow the instructions to complete the
setup.
– Or via web browser
❸ [Wired] Connect your PC to LAN port at the back side of the router using
an additional network cable.
[Wireless] Connect to the network with default SSID shown on the product
label on the back side of your router “ASUS_ XX”.
❹ [Wired / Wireless] Open a web browser.
You will be redirected to the ASUS Setup Wizard. If not, navigate to
http://router.asus.com.
Follow the instructions to complete the setup.
FAQ FREQUENTLY ASKED QUESTIONS
Q1: Where can I find more information about the wireless router?
- Online FAQ site: https://www.asus.com/support/
- Technical support site: https://www.asus.com/support/
- Customer hotline: refer to the Networks Global Hotline Information section in this Quick Start Guide
- You can get the user manual online at https://www.asus.com/support/
Networks Global Hotline Information
Area | Country/ Region | Hotline Number | Service Hours |
---|
Europe
Asia-Pacific
| Cyprus| 800-92491| 09:00-13:00;
14:00-18:00 Mon-Fri
France| 0033-170949400| 09:00-18:00 Mon-Fri
Germany
| 0049-1805010920
0049-1805010923
(component support) 0049 2102959911 (Fax)| 09:00-18:00 Mon-Fri
10:00-17:00 Mon-Fri
Hungary| 0036-15054561| 09:00-17:30 Mon-Fri
Italy| 06 97626662| 09:00-13:00;
14:00-18:00 Mon-Fri
Greece| 00800-44142044| 09:00-13:00;
14:00-18:00 Mon-Fri
Austria| 0043-820240513| 09:00-18:00 Mon-Fri
Netherlands/
Luxembourg
| 0031-591570290| 09:00-17:00 Mon-Fri
Belgium| 0032-78150231| 09:00-17:00 Mon-Fri
Norway| 0047-2316-2682| 09:00-18:00 Mon-Fri
Sweden| 0046-858769407| 09:00-18:00 Mon-Fri
Finland| 00358-969379690| 10:00-19:00 Mon-Fri
Denmark| 0045-38322943| 09:00-18:00 Mon-Fri
Poland| 0048-225718040| 08:30-17:30 Mon-Fri
Spain| 0034-902889688| 09:00-18:00 Mon-Fri
Portugal| 00351-707500310| 09:00-18:00 Mon-Fri
Slovak Republic| 00421-232162621| 08:00-17:00 Mon-Fri
Czech Republic| 00420-596766888| 08:00-17:00 Mon-Fri
Switzerland-German| 0041-848111010| 09:00-18:00 Mon-Fri
Switzerland-French| 0041-848111014| 09:00-18:00 Mon-Fri
Switzerland-Italian| 0041-848111012| 09:00-18:00 Mon-Fri
United Kingdom| 0044-1442265548| 09:00-17:00 Mon-Fri
Ireland| 0035-31890719918| 09:00-17:00 Mon-Fri
Russia and CIS| 008-800-100-ASUS| 09:00-18:00 Mon-Fri
Ukraine
Australia
| 0038-0445457727
1300-278788| 09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
New Zealand| 0800-278788| 09:00-18:00 Mon-Fri
Japan| 0800-1232787
0081-570783886
( Non-Toll Free )| 09:00-19:00 Mon-Sun
09:00-19:00 Mon-Sun
Korea| 0082-215666868| 09:30-17:00 Mon-Fri
Thailand| 0066-24011717
1800-8525201| 09:00-18:00 Mon-Fri
Singapore| 0065-64157917
0065-67203835
( Repair Status Only )| 11:00-19:00 Mon-Fri
11:00-19:00 Mon-Fri
11:00-13:00 Sat
Malaysia| 1300-88-3495| 9:00-18:00 Mon-Fri
Philippine| 1800-18550163| 09:00-18:00 Mon-Fri
India India(WL/NW)| 1800-2090365| 09:00-18:00 Mon-Sat
09:00-21:00 Mon-Sun
Indonesia| 0062-2129495000
500128 (Local Only)| 09:30-17:00 Mon-Fri
9:30 – 12:00 Sat
Vietnam| 1900-555581| 08:00-12:00
13:30-17:30 Mon-Sat
Hong Kong| 00852-35824770| 10:00-19:00 Mon-Sat
Taiwan| 0800-093-456;
02-81439000| 9:00-12:00 Mon-Fri;
13:30-18:00 Mon-Fri
Americas
Middle East + Africa
| USA
Canada
| 1-812-282-2787| 8:30-12:00 EST Mon-
Fri
9:00-18:00 EST Sat-Sun
Mexico| 001-8008367847| 08:00-20:00 CST Mon-Fri
08:00-15:00 CST Sat
Brazil
| 4003 0988 (Capital) 0800 880 0988 (demais localidades)| *** 9:00am-18:00
Mon-Fri
Egypt| 800-2787349| 09:00-18:00 Sun-Thu
Saudi Arabia| 800-1212787| 09:00-18:00 Sat-Wed
UAE| 00971-42958941| 09:00-18:00 Sun-Thu
Turkey| 0090-2165243000| 09:00-18:00 Mon-Fri
South Africa| 0861-278772| 08:00-17:00 Mon-Fri
Israel| 6557/00972-39142800
*9770/00972-35598555| 08:00-17:00 Sun-Thu
08:30-17:30 Sun-Thu
Balkan Countries
| Romania| 0040-213301786| 09:00-18:30 Mon-Fri
Bosnia Herzegovina| 00387-33773163| 09:00-17:00 Mon-Fri
Bulgaria| 00359-70014411
00359-29889170| 09:30-18:30 Mon-Fri
09:30-18:00 Mon-Fri
Croatia| 00385-16401111| 09:00-17:00 Mon-Fri
Montenegro| 00382-20608251| 09:00-17:00 Mon-Fri
Serbia| 00381-112070677| 09:00-17:00 Mon-Fri
Slovenia| 00368-59045400
00368-59045401| 08:00-16:00 Mon-Fri
Baltic Countries
| Estonia| 00372-6671796| 09:00-18:00 Mon-Fri
Latvia| 00371-67408838| 09:00-18:00 Mon-Fri
Lithuania-Kaunas
Lithuania-Vilnius| 00370-37329000
00370-522101160| 09:00-18:00 Mon-Fri
09:00-18:00 Mon-Fri
| NOTES:
- UK support e-mail: network_support_uk@asus.com
- For more information, visit the ASUS support site at: https://www.asus.com/support/
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ASUS Recycling/Takeback Services
ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for the detailed recycling information in different regions.
REACH
Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) regulatory framework, we published the chemical substances in our products at ASUS REACH website at http://csr.asus.com/english/REACH.htm
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a class
B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help
| WARNING! Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
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Prohibition of Co-location
This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.
IMPORTANT NOTE:
Radiation Exposure Statement: This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled environment. End users must
follow the specific operating instructions for satisfying RF exposure
compliance. To maintain compliance with FCC exposure compliance requirement,
please follow operation instruction as documented in this manual.
This device is restricted for indoor use.
| WARNING! This equipment must be installed and operated in accordance with
provided instructions and the antenna(s) used for this transmitter must be
installed to provide a separation distance of at least 25cm from all persons
and must not be co-located or operating in conjunction with any other antenna
or transmitter.
---|---
Compliance Statement of Innovation, Science and Economic Development
Canada (ISED)
This device complies with Innovation, Science and Economic Development Canada
licence exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
Operation in the band 5150–5250 MHz is only for indoor use to reduce the
potential for harmful interference to co-channel
mobile satellite systems. CAN ICES-003(B)/NMB-003(B)
Radio Frequency (RF) Exposure Information
The radiated output power of the ASUS Wireless Device is below the Innovation,
Science and Economic Development Canada radio frequency exposure limits. The
ASUS Wireless Device should be used in such a manner such that the potential
for human contact during normal operation is minimized.
This equipment should be installed and operated with a minimum distance of
30cm between the radiator any part of your body.
This device has been certified for use in Canada. Status of the listing in the
Innovation, Science and Economic Development Canada’s REL (Radio Equipment
List) can be found at the following web address: http://www.ic.gc.ca/eic/site
/ceb-bhst.nsf/eng/h_tt00020.html
Additional Canadian information on RF exposure also can be found at the
following web: https://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.html
Ant. | Brand | P/N | Type | Antenna Gain (dBi) |
---|---|---|---|---|
2.4GHZ | 5GHz | |||
Band 1 | Band 2 | Band 3 | Band 4 | |
1 | WHA YU | C059-510469-A | Dipole | 2.5dBi |
2 | WHA YU | C059-510470-A | Dipole | |
3 | WHA YU | C059-510471-A | Dipole | |
4 | WHA YU | C059-510472-A | Dipole | 2.2dBi |
The maximum antenna gain permitted for devices in the bands 5250-5350 MHz and
5470-5725 MHz shall be such that the equipment still complies with the
e.i.r.p. limit.
le gain maximal d’antenne permis pour les dispositifs utilisant les bandes
5250-5350 MHz et 5470-5725 MHz doit se conformer à la limite de p.i.r.e.
The maximum antenna gain permitted for devices in the band 5725-5850 MHz shall
be such that the equipment still complies with the e.i.r.p. limits specified
for point-to-point and non-point-to-point operation as appropriate.
Safety Notices
- Use this product in environments with ambient temperatures between 0°C (32°F) and 40°C (104°F).
- Refer to the rating label on the bottom of your product and ensure your power adapter complies with this rating.
- DO NOT place on uneven or unstable work surfaces. Seek servicing if the casing has been damaged.
- DO NOT place or drop objects on top and do not shove any foreign objects into the product.
- DO NOT expose to or use near liquids, rain, or moisture. DO NOT use the modem during electrical storms.
- DO NOT cover the vents on the product to prevent the system from getting overheated.
- DO NOT use damaged power cords, accessories, or other peripherals.
- If the Adapter is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
- To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system.
- DO NOT mount this equipment higher than 2 meters.
References
- Global Take Back Service | Resource Regeneration | Circular Economy | ASUS ESG website, ASUS ESG goal
- Radio equipment list (REL)
- Official Support | ASUS Global
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