GAGGENAU AC270101 Ceiling Mounted Suction Centre User Manual
- June 7, 2024
- Gaggenau
Table of Contents
- GAGGENAU AC270101 Ceiling Mounted Suction Centre
- Product Information
- Product Usage Instructions
- Frequently Asked Questions
- Safety
- Preventing material damage
- Environmental protection and saving energy
- Operating modes
- Familiarising yourself with your appliance
- Basic operation
- Cleaning and servicing
- Troubleshooting
- Customer Service
- Installation instructions
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
GAGGENAU AC270101 Ceiling Mounted Suction Centre
Product Information
Specifications
- Brand: Gaggenau
- Model: AC270101
- Language Options: German, English, Dutch, French, Italian
Product Usage Instructions
Safety
Before using the product, ensure to carefully read and follow all safety instructions provided in the user manual.
Environmental Protection and Saving
Dispose of packaging responsibly and aim to save energy by using the intensive mode only when necessary to reduce energy consumption.
Getting Started
Prior to the first use, follow these steps:
- Set the operating mode.
- Familiarize yourself with the control panel and LED display.
Basic Operation
To operate the product:
- Adjust the intensity levels as needed.
- Utilize the Lift function for convenience.
- Turn on/off Home Connect for remote control.
- Adjust automatic mode settings.
Cleaning and Maintenance
For cleaning and maintenance:
- Use suitable cleaning agents available from customer service or online store.
- Avoid using steam cleaners, high-pressure cleaners, or strong alcohol-based cleaners. Use glass cleaner, glass scraper, or stainless steel cleaning agents instead.
Frequently Asked Questions
- Q: How do I set up Home Connect for remote control?
- A: Follow the instructions provided in the Home Connect App to configure Home Connect for remote control.
- Q: What should I do before cleaning the product?
- A: Before cleaning, make sure to unplug the device or turn off the fuse in the fuse box to avoid electric shock. Do not use steam cleaners, high-pressure cleaners, or strong alcohol-based cleaners.
“`
Safety
Observe the following safety instructions. 1.1General information ¡ Read this
instruction manual carefully. ¡ Keep the instruction manual and the
product information safe for future reference or for the next owner. ¡ Do not
connect the appliance if it has been damaged in transit. 1.2Intended use This
appliance is designed only to be built into kitchen units. Read the special
installation instructions. The appliance can only be used safely if it is
correctly installed according to the safety instructions. The installer is
responsible for ensuring that the appliance works perfectly at its
installation location.
Safetyen
Only use this appliance: ¡ For extracting cooking vapour. ¡ in private
households and in enclosed
spaces in a domestic environment. ¡ up to an altitude of max. 2000 m above
sea level. Do not use the appliance: ¡ With an external timer. 1.3Restriction
on user group This appliance may be used by children aged 8 or over and by
people who have reduced physical, sensory or mental abilities or inadequate
experience and/or knowledge, provided that they are supervised or have been
instructed on how to use the appliance safely and have understood the
resulting dangers. Do not let children play with the appliance. Children must
not perform cleaning or user maintenance unless they are at least 15 years old
and are being supervised. Keep children under the age of 8 years away from the
appliance and power cable. 1.4Safe use
WARNING Risk of suffocation! Children may put packaging material over their
heads or wrap themselves up in it and suffocate. Keep packaging material away
from chil-
dren. Do not let children play with packaging ma-
terial. Children may breathe in or swallow small parts, causing them to
suffocate. Keep small parts away from children. Do not let children play with
small parts.
WARNING Risk of fire! Fatty deposits in the grease filters may catch fire.
Never operate the appliance without a
grease filter. Clean the grease filters regularly. Never work with naked
flames close to the
appliance (e.g. flambéing). Do not install the appliance near a solid
fuel heating appliance (e.g. wood- or coalburning) unless the heating
appliance has a sealed, non-removable cover. There must be no flying sparks.
23
enSafety
Hot oil or grease ignites very quickly. Always supervise hot oil and fat.
Never extinguish burning oil or fat with wa-
ter. Switch off the cooking zone. Extinguish flames carefully using a lid,
fire blanket or something similar. When gas burners are in operation without
any cookware placed on them, they can build up a lot of heat. A ventilation
appliance installed above the cooker may become damaged or catch fire. Only
operate the gas burners with cookware on them. Operating multiple gas hobs at
the same time generates a great deal of heat. A ventilation appliance
installed above the cooker may become damaged or catch fire. Only operate the
gas hobs with cookware on them. Select the highest fan setting. Never operate
two gas hobs simultaneously on the highest flame for longer than 15 minutes.
Two gas hobs correspond to one large burner. Never operate large burners of
more than 5 kW with the highest flame for longer than 15 minutes, e.g. a wok.
The appliance must only be combined with gas hobs with a total output of up to
18 kW.
WARNING Risk of burns! The accessible parts of the appliance become hot during
operation. Never touch these hot parts. Keep children at a safe distance. The
appliance becomes hot during operation. Allow the appliance to cool down
before
cleaning. WARNING Risk of injury!
Components inside the appliance may have sharp edges. Carefully clean the
appliance interior. Items placed on the appliance may fall off. Do not place
any objects on the appliance. Changes to the electrical or mechanical assembly
are dangerous and may lead to malfunctions. Do not make any changes to the
electrical
or mechanical assembly.
The filter cover may swing out. Open the filter cover slowly. Take hold of the
filter cover after opening
until it no longer swings out. Close the filter cover slowly. Risk of injury
when opening and closing the hinges. Keep your hands away from the hinges. The
light emitted by LED lights is very dazzling, and can damage the eyes (risk
group 1). Do not look directly into the switched-on
LED lights for longer than 100 seconds. WARNING Risk of serious harm to
health! Children may swallow batteries. Keep batteries out of the reach of
children. Swallowing can lead to chemical burns,
perforation of soft tissue, and death. Severe burns can occur within 2 hours
of ingestion. Seek medical attention immediately.
WARNING Risk of injury! Children may swallow batteries. Keep batteries out of
the reach of children. Keep an eye on any children when you are
replacing batteries. Batteries may explode. Do not charge the batteries. Do
not short-circuit the batteries. Do not throw batteries into a fire. If the
appliance is operated by another person via the Home Connect app during
cleaning, this increases the risk of injury. Before cleaning, disconnect the
appliance
from the Home Connect app. WARNING Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous. Never
operate a damaged appliance. Never pull on the power cord to unplug the
appliance. Always unplug the appliance at the mains. If the appliance or the
power cord is damaged, immediately unplug the power cord or switch off the
fuse in the fuse box. Call customer services. Page 34
24
Preventing material damage
Improper repairs are dangerous. Repairs to the appliance should only be
carried out by trained specialist staff. Only use genuine spare parts when
repair-
ing the appliance. If the power cord of this appliance is dam-
aged, it must be replaced by trained specialist staff. An ingress of moisture
can cause an electric shock. Before cleaning, pull out the mains plug or
switch off the fuse in the fuse box. Do not use steam- or high-pressure
cleaners to clean the appliance.
WARNING Risk of explosion! Highly caustic alkaline or highly acidic cleaning
agents in conjunction with aluminium parts in the interior of the appliance
may cause explosions. Never use highly caustic alkaline or highly
acidic cleaning agents. In particular, do not use commercial or industrial
cleaning agents in conjunction with aluminium parts, e.g. grease filter on
extractor hoods.
WARNING Risk of fire! Fatty deposits in the grease filters may catch fire.
Clean the grease filters regularly.
WARNING Risk of injury! Improper repairs are dangerous. Repairs to the
appliance should only be
carried out by trained specialist staff. If the appliance is defective, call
Customer
Service. “Customer Service”, Page 34 If appliances supported by cables
oscillate, this may overload the fastening elements. The appliance may fall
down. Do not do anything that makes the appliance oscillate. Oscillating
movement of the appliance may result in injury. Do not do anything that makes
the appliance oscillate. When moving the appliance up and down, leave
sufficient distance to the appliance.
WARNING Risk of electric shock! Penetrating moisture may cause an electric
shock. Do not use wet sponge cloths.
2 Preventing material damage Preventingmaterialdamage
2.1General
Follow these instructions when using the appliance. ATTENTION! Condensate may
cause corrosion damage. To prevent condensation from building up, switch on
the appliance during cooking. If moisture gets into the controls, this may
result in damage. Never clean controls with a wet cloth. Incorrect cleaning
damages the surfaces. Follow the cleaning instructions. Do not use harsh or
abrasive detergents. Clean stainless steel surfaces in the direction of the
finish only. Never clean controls with stainless steel cleaners.
Condensation that flows back in may damage the appliance. The air extraction
duct must be installed with a
gradient of at least 1° from the appliance. If you put incorrect stress on the
design elements, they may break off. Do not pull design elements. Do not place
objects on the design elements or
hang objects from them. Leaking batteries may damage the remote control.
Remove the batteries if you are not using the re-
mote control. Safely dispose of the empty or defective batteries in
an environmentally friendly manner. There is a risk of surface damage if you
do not peel off the protective film. Remove the protective film from all parts
of the ap-
pliance before using for the first time.
Environmental protection and saving energy
Environmentalprotectionandsavingenergy
3.1Disposing of packaging
The packaging materials are environmentally compatible and can be recycled.
Sort the individual components by type and dispose of them separately.
25
enOperating modes
3.2Saving energy
If you follow these instructions, your appliance will use less power. Adjust
the fan speed to the amount of steam produced during cooking. ¡ The lower the
fan speed, the less energy is con-
sumed. Only use the intensive mode as required. If cooking produces large
amounts of steam, select a higher fan speed in good time. ¡ The odours are
distributed around the room less.
Switch off the lighting if it is no longer required. ¡ When the lighting is
switched off, it does not con-
sume any energy. Clean or replace the filters at regular intervals. ¡ The
effectiveness of the filter is retained.
Put the cooking lid on. ¡ The cooking vapours and condensation are re-
duced. Only use the additional functions if required. ¡ Switching off
additional functions reduces power
consumption.
Operating modes
The saturation indicator must be adjusted to the selected operating mode and
the filters used. “Setting the saturation indicator”, Page 28
4.1Air recirculation
The air which is drawn in is cleaned by the grease filters and an odour
filter, and conveyed back into the room.
To bind odours in air recirculation mode, you must install an odour filter. The different options for operating the appliance in air circulation mode can be found in our catalogue. Alternatively, ask your dealer. The required accessories are available from specialist retailers, from our after-sales service or from the online shop. “Accessories”, Page 34
Familiarising yourself with your appliance
Familiarisingyourselfwithyourappliance
5.1Controls
You can use the controls to configure all functions of your appliance and to
obtain information about the operating status. Tip: Align the remote control
as precisely as possible to the infrared receiver for the LED display.
Switch the lighting on or off Home Connect Establishing a connection Reset the
filter saturation indicator 1 Depending on the appliance specifications
5.2LED display
Die LED-Anzeige zeigt eingestellte Werte und Funktionen.
Switch the appliance on or off Switching automatic mode1 on or off Start up
the appliance Shut down the appliance Increase the fan setting Decrease the
fan setting Switch the intermittent ventilation on or off. 1 Depending on the
appliance specifications
26
12345 6 7 8
1 Fan setting 1/grease filter saturation display
2 Fan setting 2/odour filter saturation indicator
3 Fan setting 3
4 Intensive mode 1
5 Intensive mode 2
6
Automatic mode 1/fan run-on time/interval ventilation
7 Home Connect
8 Infrared receiver
1 Depending on the appliance specifications
Before using for the first time
6 Before using for the first time Beforeusingforthefirsttime
Configure the settings for initial start-up. Clean the appliance and
accessories.
6.1Setting an operating mode
Your appliance is set to air recirculation mode by default.
Note: When using it in circulating-air mode, you require additional
accessories. When using it in circulating-air mode, set the operat-
ing mode.
Basic operation
7.1Switching on the appliance
Requirement: Align the remote control as precisely as possible to the infrared
receiver for the LED display. Press to switch on the appliance. a The
appliance starts at fan setting 2. a The LED for fan setting 2 lights up in
the LED dis-
play. a The appliance moves to the last saved position.
7.2Switching off the appliance
Switch the appliance off when you are not using it. Press to switch the
appliance off. a The fan run-on is switched on, LED 6 flashes in the
LED display for the fan run-on. a The appliance moves into the fan run-on
position. a The fan automatically switches off after approx. 10
minutes. a The appliance moves up as far as it will go.
7.3Lift function
The appliance detects the last selected position and stores this
automatically. When the appliance is next switched on, it moves into this
position, provided no other position is set. Note: Further settings relating
to the position of the appliance are available in the Home Connect app.
Moving the appliance down Press . a The appliance moves down. Note: ¡ Briefly
press to move the appliance down into the
last saved position. ¡ Press and hold for approx. 3 seconds to move
the appliance down as far as it will go.
Moving the appliance up Press . a The appliance moves up. Note: ¡ Briefly
press to move the appliance up into the
last saved position. ¡ Press and hold for approx. 3 seconds to move
the appliance up as far as it will go.
7.4Selecting a fan setting
Press or . a The LED for the set fan setting lights up in the LED
display.
7.5Switching on intensive mode
If particularly strong odours or vapours develop, you can use intensive mode.
Note: Intensive mode 1 can be set in the Home Connect app. Press repeatedly
until LED 5 lights up in the LED
display for intensive mode 2. a After approx. 6 minutes, the appliance
automatically
switches to fan setting 3.
7.6Switching off intensive mode
To select a fan setting of your choice, press .
7.7Switching on the fan run-on
During the fan run-on, the appliance continues to run for a short time and
then switches off automatically. The fan run-on removes remaining odours and
is used to dry the odour filter after the cooking process. a LED 1 for the fan
setting lights up in the LED dis-
play. LED 6 flashes for the fan run-on. a The appliance switches off
automatically after ap-
prox. 10 minutes.
7.8Switching off the fan run-on
Press . a This temporarily stops the fan run-on.
7.9Switching on intermittent ventilation
With interval ventilation, the ventilation switches on for approx. 6 minutes
every hour. Note: In the Home Connect app, you can set the time and fan
setting individually. Press . a In the LED display, LED 6 flashes
continuously, the
LED for the selected fan setting lights up on the appliance. a As soon as the
ventilation time ends, the LED for the fan setting you have selected goes out.
LED 6 continues to flash.
27
enBasic operation
7.10Switching off interval ventilation
Press .
7.11Switching on automatic mode1
The optimum fan setting is set automatically using a sensor. Press . a In the
LED display, LED 6 lights up for automatic
mode.
7.12Switching off automatic mode1
Press . a The appliance switches to the fan setting that was
previously set. a The ventilation is automatically ended when the
sensor detects no further change in the room air quality. a Automatic mode
runs for a maximum of four hours. Note: If automatic mode is ended using the
button, the appliance moves to the run-on position. After approx. 10 minutes,
the appliance switches off automatically and moves up as far as it will go.
7.13Sensor sensitivity 1
In automatic mode, a sensor in the appliance detects the intensity of the
cooking odours and roasting odours. Depending on the setting of the sensor
sensitivity, the optimum fan setting is automatically switched on. If the
sensor control reacts too weakly or too strongly, you can change the setting
for the sensor sensitivity. ¡ Default setting: Fan setting 3 ¡ Lowest setting:
Fan setting 1 ¡ Highest setting: Fan setting 5
7.14Setting the sensor sensitivity1
Requirement: The appliance is switched off. 1. Press and hold and for approx.
3 seconds. 2. Press or to change the setting.
To cancel the setting, press . 3. To save the setting, press and hold and for
ap-
prox. three seconds. Or wait approx. 10 seconds until the setting is saved
automatically. a A signal tone sounds as soon as the selected setting is
saved.
7.15Saturation indicator
If the grease filters or odour filters are saturated, corresponding symbols
flash after the appliance is switched off. Note: You can set the saturation
indicator in the Home Connect app depending on the filter used. Clean the
saturated grease filters and, in doing so, observe the cleaning instructions
in these instructions. Change the saturated odour filters and observe the
instructions in the accompanying instructions.
1 Depending on the appliance specifications
28
If odour filters can be regenerated, follow the instructions in the
accompanying instructions.
7.16Setting the saturation indicator
The saturation indicator must be adjusted depending on the filter used.
Requirement: The appliance is switched off. 1. Press and hold and for approx.
three seconds.
To set circulating-air mode (non-regenerable filter), press / until LED 2
lights up in the LED display.
To set circulating-air mode (non-regenerable filter), press / until LED 3
lights up in the LED display.
To convert the electronic control back to operation without the air
recirculation filter, press / until LED 1 lights up on the LED display.
2. To save the setting, press and hold and for approx. three seconds. Or wait
approx. 10 seconds until the setting is saved automatically. To cancel the
setting, press .
a A signal tone sounds as soon as the selected setting is saved.
7.17Resetting the saturation indicator
After cleaning the grease filter or after changing the odour filter, the
saturation indicator can be reset. Requirements ¡ After the appliance has been
switched off, LED 1
flashes in the LED display for the grease filter saturation display and/or LED
2 flashes for the saturation indicator for the odour filter. ¡ A signal sounds
repeatedly. Press . a The saturation indicator is reset.
7.18Switching on the lighting
The lighting can be switched on and off independently of the ventilation
system. Press .
7.19Switching off the lighting
Switch off the lighting with .
7.20Setting the brightness
Press and hold down . Note: Colour temperature settings are available in the
Home Connect app provided the appliance has this function.
7.21Switching on the button tone
The button tones can be switched on. Requirement: The appliance is switched
off. 1. Press and hold and for approx. three seconds. a In the LED display,
the LED for the setting that is
currently selected lights up.
2. Press or until LED 1 lights up in the LED display. To cancel the setting,
press .
3. To save the setting, press and hold and for approx. three seconds. Or wait
approx. 10 seconds until the setting is saved automatically.
a A signal tone sounds as soon as the selected setting is saved.
7.22Switching the button tone off
The button tones can be switched off. Note: Signal tones for the appliance are
always switched on and cannot be switched off. Requirement: The appliance is
switched off. 1. Press and hold and for approx. three seconds. a In the LED
display, the LED for the setting that is
currently selected lights up.
8 Home Connect HomeConnect
This appliance is network-capable. Connecting your appliance to a mobile
device lets you control its functions via the Home Connect app, adjust its
basic settings and monitor its operating status. The Home Connect services are
not available in every country. The availability of the Home Connect function
depends on the availability of Home Connect services in your country. You can
find information about this at: www.home-connect.com.
The Home Connect app guides you through the entire login process. Follow the
instructions in the Home Connect app to configure the settings. If the
appliance is not connected to your home network, it functions as an appliance
with no network connection and can still be operated via the display. Tips ¡
Please consult the documents supplied by
Home Connect. ¡ Please also follow the instructions in the Home Con-
nect app. Notes ¡ Please note the safety precautions in this instruction
manual and make sure that they are also observed when operating the appliance
via the Home Connect app. “Safety”, Page 23 ¡ Operating the appliance on the
appliance itself always takes priority. During this time it is not possible to
operate the appliance using the Home Connect app. ¡ In networked standby mode,
the appliance requires a maximum of 2 W. ¡ If you need your device’s MAC
address to connect to your home network, you can find this next to the rating
plate. Page 34
Home Connecten 2. Press or until LED 2 lights up in the LED dis-
play. To cancel the setting, press . 3. To save the setting, press and hold
and for approx. three seconds. Or wait approx. 10 seconds until the setting is
saved automatically. a A signal tone sounds as soon as the selected setting is
saved.
7.23Resetting the appliance to the factory settings
Requirement: If you reinstall the appliance after disassembly, you will need
to reset the appliance to the factory settings so that the reference movement
is carried out correctly. Press and hold and and . a The reference movement is
started and determines
the correct actual position of the appliance with a reference switch.
8.1Setting up Home Connect
Requirements ¡ The appliance is connected to the power supply and
is switched on. ¡ You have a mobile device with a current version of
the iOS or Android operating system, e.g. a smartphone. ¡ The mobile device
and the appliance are within range of your home network’s Wi-Fi signal. 1.
Download the Home Connect app. 2. Open the Home Connect app and scan the
following QR code.
3. Follow the instructions in the Home Connect app.
8.2Resetting the connection
Saved connections to the home network and to Home Connect can be reset. Press
and hold and until LED 7 goes out in the
LED display. a An audible signal sounds.
8.3Software update
Your appliance’s software can be updated using the software update function,
e.g. for the purposes of optimisation, troubleshooting or security updates.
29
enHob-based hood control
To do this, you must be a registered Home Connect user, have installed the app
on your mobile device and be connected to the Home Connect server. As soon as
a software update is available, you will be informed via the Home Connect app
and will be able to start the software update via the app. Once the update has
been successfully downloaded, you can start installing it via the Home Connect
app if you are in your home network (Wi-Fi). The Home Connect app informs you
once installation is successful. Notes ¡ The software update consists of two
steps.
The first step is the download. The second step is the installation on
your appli-
ance. ¡ You can continue to use your appliance as normal
while updates are downloading. Depending on your personal settings in the app,
software updates can also be set to download automatically. ¡ Installation
takes a few minutes. You cannot use your appliance during installation. ¡ We
recommend that you install security updates as soon as possible.
8.4Remote diagnostics
Customer Service can use Remote Diagnostics to access your appliance if you
contact them, have your appliance connected to the Home Connect server and if
Remote Diagnostics is available in the country in which you are using the
appliance.
9 Hob-based hood control Hob-basedhoodcontrol
You can connect your appliance to a suitable hob and, in this way, control the
functions of your appliance via the hob. If the hob and the extractor hood are
Home Connectcompatible, connect the appliances in the Home Connect app. To do
this, connect the two appliances to Home Connect and follow the instructions
in the app.
Cleaning and servicing
Cleaningandservicing
To keep your appliance working efficiently for a long time, it is important to
clean and maintain it carefully.
10.1Cleaning products
You can obtain suitable cleaning products from aftersales service or the
online shop.
WARNING Risk of electric shock! An ingress of moisture can cause an electric
shock. Before cleaning, pull out the mains plug or switch
off the fuse in the fuse box. Do not use steam- or high-pressure cleaners to
clean the appliance.
30
Tip: For further information and details about the availability of Remote
Diagnostics in your country, please visit the service/support section of your
local website: www.home-connect.com.
8.5Data protection
Please see the information on data protection. The first time your appliance
is registered on a home network connected to the Internet, your appliance will
transmit the following types of data to the Home Connect server (initial
registration): ¡ Unique appliance identification (consisting of appli-
ance codes as well as the MAC address of the Wi-Fi communication module
installed). ¡ Security certificate of the Wi-Fi communication module (to
ensure a secure data connection). ¡ The current software and hardware version
of your appliance. ¡ Status of any previous reset to factory settings. This
initial registration prepares the Home Connect functions for use and is only
required when you want to use the Home Connect functions for the first time.
Note: Please note that the Home Connect functions can only be utilised with
the Home Connect app. Information on data protection can be retrieved in the
Home Connect app.
Notes ¡ Please note the safety precautions in the instruction
manual for your appliance and ensure that they are also observed when
operating the appliance via the hob-based hood control. ¡ Operating your
appliance always takes priority. It is not possible to use the hob-based hood
control during this time. ¡ You can only connect to the extractor hood via the
Home Connect app. Other connection routes are no longer supported.
WARNING Risk of burns! The appliance becomes hot during operation. Allow the
appliance to cool down before cleaning. ATTENTION! Unsuitable cleaning
products may damage the surfaces of the appliance. Do not use harsh or
abrasive detergents. Do not use cleaning products with a high alcohol
content. Do not use hard scouring pads or cleaning
sponges. Only use glass cleaners, glass scrapers or stainless
steel care products if recommended in the cleaning instructions for the
relevant part.
Wash sponge cloths thoroughly before use.
10.2Cleaning the appliance
Clean the appliance as specified. This will ensure that the different parts
and surfaces of the appliance are not damaged by incorrect cleaning or
unsuitable cleaning products.
WARNING Risk of explosion! Highly caustic alkaline or highly acidic cleaning
agents in conjunction with aluminium parts in the interior of the appliance
may cause explosions. Never use highly caustic alkaline or highly acidic
cleaning agents. In particular, do not use commercial or industrial cleaning
agents in conjunction with aluminium parts, e.g. grease filter on extractor
hoods.
WARNING Risk of electric shock! An ingress of moisture can cause an electric
shock. Before cleaning, pull out the mains plug or switch
off the fuse in the fuse box. Do not use steam- or high-pressure cleaners to
clean the appliance. WARNING Risk of burns!
The appliance becomes hot during operation. Allow the appliance to cool down
before cleaning.
WARNING Risk of injury! Components inside the appliance may have sharp edges.
Carefully clean the appliance interior. If the appliance is operated by
another person via the Home Connect app during cleaning, this increases the
risk of injury. Before cleaning, disconnect the appliance from the
Home Connect app. 1. Observe the information regarding the cleaning
agents. “Cleaning products”, Page 30 2. Clean as follows, depending on the
surface: Clean stainless steel surfaces in the direction of
the finish using a sponge cloth and hot soapy water. Clean painted surfaces
using a damp sponge cloth and hot soapy water. Clean aluminium using a soft
cloth and glass cleaner. Clean plastic using a soft cloth and glass cleaner.
Clean glass using a soft cloth and glass cleaner. 3. Dry with a soft cloth. 4.
Apply a thin layer of the stainless steel cleaning product to stainless steel
surfaces using a soft cloth. You can obtain stainless steel cleaning products
from the after-sales service or the online shop.
10.3Cleaning controls and lights
WARNING Risk of electric shock! Penetrating moisture may cause an electric
shock. Do not use wet sponge cloths.
Cleaning and servicingen
1. Observe the information regarding the cleaning agents. “Cleaning
products”, Page 30
2. Clean using a damp sponge cloth and hot soapy water.
3. Dry with a soft cloth.
10.4Cleaning grease filters in the dishwasher
The grease filters filter the grease from the cooking vapour. Regularly
cleaned grease filters guarantee a high level of grease removal. We recommend
cleaning the grease filters every two months.
WARNING Risk of fire! Fatty deposits in the grease filters may catch fire.
Clean the grease filters regularly. ATTENTION! The grease filters may become
damaged if they are squeezed in the dishwasher. Do not squeeze the grease
filters. Note: When cleaning the grease filter in the dishwasher, light
discolouration may occur. This discolouration has no effect on the performance
of the metal grease filters. Requirement: The grease filters have been
removed. 1. Observe the information regarding the cleaning
agents. “Cleaning products”, Page 30 2. Place the grease filters loosely into
the dishwasher. Do not clean heavily soiled grease filters with utensils. Use
special grease solvent for stubborn dirt. You can obtain grease solvents from
customer service or the online shop. 3. Start the dishwasher. Select a
temperature of no more than 70 °C. 4. Allow the grease filters to drain.
10.5Cleaning grease filters manually
The grease filters filter the grease from the cooking vapour. Regularly
cleaned grease filters guarantee a high level of grease removal. We recommend
cleaning the grease filters every two months.
WARNING Risk of fire! Fatty deposits in the grease filters may catch fire.
Clean the grease filters regularly. Requirement: The grease filters have been
removed. 1. Observe the information regarding the cleaning
agents. “Cleaning products”, Page 30 2. Soak the grease filter in hot soapy
water. Use special grease solvent for stubborn dirt. You can obtain grease
solvents from customer service or the online shop. 3. Use a brush to clean the
grease filters. 4. Rinse the grease filters thoroughly. 5. Allow the grease
filters to drain.
31
Troubleshooting
10.6Fitting grease filters
ATTENTION! Falling grease filters may damage the hob below. Grip below the
grease filter with one hand. 1. Fit the grease filters. 2. Fold the grease
filters upwards and engage the
locks. 3. Make sure that the locks engage. 4. Close the filter cover. 5. Make
sure that the filter cover locks engage cor-
rectly.
10.7Odour filter for recirculating air mode
You can obtain odour filters from the after-sales service or the online shop.
Only use original odour filters. “Accessories”, Page 34 Replacing the odour
filter Requirement: The grease filters have been removed. 1. Remove the odour
filter. 2. Remove the new odour filter from the packaging. 3. Insert the odour
filter.
Batteries may explode. Do not charge the batteries. Do not short-circuit the
batteries. Do not throw batteries into a fire. ATTENTION! Improper handling of
batteries. Do not short-circuit the terminals. Only use the specified type of
batteries. Do not use different battery types together. Do not use new and
used batteries together. Do not use rechargeable batteries. Leaking batteries
may damage the remote control. Remove the batteries if you are not using the
re-
mote control. Safely dispose of empty or defective batteries in an
environmentally friendly manner. 1. Remove the cover. 2. Remove the empty
batteries.
3. Insert the new batteries (3 V CR 2032). 4. Close the cover.
Insert the odour filter in the correct direction. 4. “Fitting grease filters”,
Page 32.
10.8Replacing the batteries in the remote control
WARNING Risk of injury! Children may swallow batteries. Keep batteries out of
the reach of children. Keep an eye on any children when you are repla-
cing batteries.
11 Troubleshooting Troubleshooting
You can rectify minor faults on your appliance yourself. Read the
troubleshooting information before contacting after-sales service. This will
avoid unnecessary costs.
WARNING Risk of injury! Improper repairs are dangerous. Repairs to the
appliance should only be carried out
by trained specialist staff. If the appliance is defective, call Customer
Service.
“Customer Service”, Page 34
5. Dispose of the empty batteries in an environmentally friendly manner.
WARNING Risk of electric shock!
Incorrect repairs are dangerous. Repairs to the appliance should only be
carried out
by trained specialist staff. Only use genuine spare parts when repairing the
appliance. If the power cord of this appliance is damaged, it
must be replaced by trained specialist staff.
32
Disposalen
11.1Malfunctions
Fault The appliance is not working. The lighting does not work.1
Remote control not working. In the LED display, the LEDs flash one to five
times after the appliance is switched off. The lighting automatically switches
on as soon as the appliance is connected to the power supply. LED 1 flashes in
the LED display.
LED 2 flashes in the LED display. Unusual noises when the appliance moves up
or down. A signal tone sounds three times. The appliance is not working after
the reference movement.
Cause and troubleshooting The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply. Different causes are possible. Call
“Customer Service”, Page 34. Defective LED lights may be replaced by the
manufacturer, their customer service or a
qualified technician (electrician) only. The batteries are flat. “Replacing
the batteries in the remote control”, Page 32 The batteries are almost empty.
“Replacing the batteries in the remote control”, Page 32
Demo mode is switched on. To deactivate demo mode, press and hold and for
approx. 3 seconds.
The grease filters are saturated. “Cleaning grease filters in the dishwasher”,
Page 31 “Cleaning grease filters manually”, Page 31 The odour filters are
saturated. Change the odour filter. Page 32 Cables may be damaged. Call
“Customer Service”, Page 34. The reference movement was not carried out. Start
the reference movement with and . The distance from the ceiling to the upper
edge of the appliance is greater than 120 cm. Readjust the cables to a maximum
of 120 cm and reset the appliance to the factory set-
tings. “Resetting the appliance to the factory settings”, Page 29
12 Disposal Disposal
12.1Disposing of old appliance
Valuable raw materials can be reused by recycling. 1. Unplug the appliance
from the mains. 2. Cut through the power cord. 3. Dispose of the appliance in
an environmentally
friendly manner. Information about current disposal methods are available from
your specialist dealer or local authority.
This appliance is labelled in accordance with European Directive 2012/19/EU
concerning used electrical and electronic appliances (waste electrical and
electronic equipment – WEEE). The guideline determines the framework for the
return and recycling of used appliances as applicable throughout the EU.
12.2Disposing of batteries
Batteries should be recycled in an environmentally friendly manner. Do not
dispose of the batteries in the household rubbish.
1 Depending on the appliance specifications 33
enCustomer Service Dispose of batteries in an environmentally friendly
manner.
Customer Service
Function-relevant genuine spare parts according to the corresponding Ecodesign
Order can be obtained from Customer Service for a period of at least 10 years
from the date on which your appliance was placed on the market within the
European Economic Area. Note: Under the terms of the manufacturer’s warranty
the use of Customer Service is free of charge. Detailed information on the
warranty period and terms of warranty in your country is available from our
aftersales service, your retailer or on our website. If you contact Customer
Service, you will require the product number (E-Nr.) and the production number
(FD) of your appliance. The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our website.
14 Accessories Accessories
You can buy accessories from the after-sales service, from specialist
retailers or online. Only use original accessories, as these have been
specifically designed for your appliance. Accessories vary from one appliance
to another. When purchasing accessories, always quote the exact product number
(E no.) of your appliance. Page 34
15 Declaration of Conformity DeclarationofConformity
BSH Hausgeräte GmbH hereby declares that the appliance with Home Connect
functionality conforms to the basic requirements and other relevant provisions
of Directive 2014/53/EU. A detailed RED Declaration of Conformity can be found
online at www.gaggenau.com among the additional documents on the product page
for your appliance.
Hereby, BSH Hausgeräte GmbH declares that the appliance with Home Connect
functionality is in compliance with relevant statutory requirements.1
According to the European Guideline 2006/66/EC, defective or used battery packs/batteries, must be collected separately and disposed of in an environmentally correct manner.
This product contains light sources from energy efficiency class F. These
light sources are available as a spare part and should only be replaced by
trained specialist staff.
13.1Product number (E-Nr.) and production number (FD)
You can find the product number (E-Nr.) and the production number (FD) on the
appliance’s rating plate. Depending on the model, the rating plate can be
found: ¡ Inside the appliance (remove grease filters for ac-
cess). ¡ On top of the appliance. Make a note of your appliance’s details and
the Customer Service telephone number to find them again quickly.
You can find out which accessories are available for your appliance in our catalogue, in the online shop or from our after-sales service. www.gaggenau.com
Accessories
Order number
Non-regenerable odour fil- AA200121 ter
Regenerable odour filter AA200122
A detailed Declaration of Conformity can be found online at www.gaggenau.com/gb among the additional documents on the product page for your appliance.1 2.4 GHz band (24002483.5 MHz): Max. 100 mW 5-GHz band (51505350 MHz + 54705725 MHz): max. 50 mW
1 Only applies to Great Britain 34
Installation instructionsen
BE
BG
CZ
DK
FR
HR
IT
CY
MT
NL
AT
PL
SE
NO
CH
TR
5 GHz WLAN (Wi-Fi): For indoor use only.
AL
BA
MD
ME
5 GHz WLAN (Wi-Fi): For indoor use only.
DE
EE
LI
LV
PT
RO
IS
UK (NI)
MK
RS
IE
EL
ES
LT
LU
HU
SI
SK
FI
UK
UA
16 Installation instructions Installationinstructions
Observe this information when installing the appliance.
16.2Dimensions
You will find the dimensions of the appliance here
16.1Included with the appliance
After unpacking all parts, check for any damage in transit and completeness of
the delivery.
16.3Safety clearances
Comply with the safety clearances for the appliance.
Flush installation Note: Depending on the cooking method, residual moisture
may escape from the appliance even after use. We therefore recommend treating
the recess in the ceiling with a paint that prevents mould formation.
35
enInstallation instructions
16.4Secure installation Follow these safety instructions when installing the
appliance.
WARNING Risk of suffocation! Children may put packaging material over their
heads or wrap themselves up in it and suffocate. Keep packaging material away
from chil-
dren. Do not let children play with packaging ma-
terial. WARNING Risk of fire!
The grease deposits in the grease filter may catch fire. Never work with naked
flames close to the
appliance (e.g. flambéing). Do not install the appliance near a heat-
producing appliance for solid fuel (e.g. wood or coal) unless a closed, non-
removable cover is present. There must be no flying sparks. The specified
safety clearances must be complied with in order to prevent a build-up of
heat. Observe the specifications for your cooking appliances. If the
installation instructions for the cooking appliances specify a different
clearance, the larger of the two must al-
36
ways be provided for. If gas hobs and electric hobs are operated together, the
largest specified clearance applies.
WARNING Risk of injury! Components inside the appliance may have sharp edges.
Wear protective gloves. The appliance may fall down if it has not been
properly fastened in place. All fastening components must be fixed
firmly and securely in place. The appliance is heavy. To move the appliance,
two people are re-
quired. Use only suitable tools and equipment. The appliance is heavy. The
appliance must not be fitted directly
onto plasterboard or similar lightweight materials. To ensure correct
installation, you must use a material which is sufficiently stable and
suitable for both the structural conditions and the weight of the appliance.
Changes to the electrical or mechanical assembly are dangerous and may lead to
malfunctions. Do not make any changes to the electrical or mechanical
assembly. If appliances supported by cables oscillate, this may overload the
fastening elements. The appliance may fall down. Do not do anything that makes
the appliance oscillate. Oscillating movement of the appliance may result in
injury. Do not do anything that makes the appliance oscillate. When moving the
appliance up and down, leave sufficient distance to the appliance. Damaged
cables may crack. In the case of damaged cables or unusual noises during the
upward or downward movement, the appliance must no longer be used. ATTENTION!
Damaged cord or spring fracture in the cord’s unwinding unit. The appliance
must no longer be used.
WARNING Risk of burns! Objects left on the hob may tip over when the filter
cover is opened. This may cause burns. Clear the hob before opening the filter
cover.
WARNING Risk of injury! The filter cover may swing out. Open the filter cover
slowly. Take hold of the filter cover after opening
until it no longer swings out. Close the filter cover slowly. Risk of injury
when opening and closing the hinges. Keep your hands away from the hinges.
WARNING Risk of electric shock! Sharp-edged components inside the appliance
may damage the connecting cable. Do not kink or trap the connecting cable. If
the appliance or the power cord is damaged, this is dangerous. Never operate a
damaged appliance. Never pull on the power cord to unplug the
appliance. Always unplug the appliance at the mains. If the appliance or the
power cord is damaged, immediately unplug the power cord or switch off the
fuse in the fuse box. Call customer services. Page 34 Improper repairs are
dangerous. Repairs to the appliance should only be carried out by trained
specialist staff. Only use genuine spare parts when repairing the appliance.
If the power cord of this appliance is damaged, it must be replaced by trained
specialist staff. Incorrect installation is dangerous. Connect and operate the
appliance only in accordance with the specifications on the rating plate.
Connect the appliance to a power supply with alternating current only via a
properly installed socket with earthing. The protective conductor system of
the domestic electrical installation must be properly installed. Never equip
the appliance with an external switching device, e.g. a timer or remote
control. When the appliance is installed, the mains plug of the power cord
must be freely ac-
Installation instructions
cessible. If free access is not possible, an all-pole isolating switch must be installed in the permanent electrical installation according to the conditions of Overvoltage Category III and according to the installation regulations. When installing the appliance, check that the power cable is not trapped or damaged.
ATTENTION!
There is a risk of damage to the appliance if
the cable is coiled up.
Always secure the cable firmly using the strain relief so that it does not coil up fully
in the appliance.
16.5General information
Follow these general instructions during the installation. ¡ For the
installation, observe the currently valid build-
ing regulations and the regulations of the local electricity and gas
suppliers. ¡ When discharging the exhaust air, the official and legal
regulations, such as the regional building code., must be observed. ¡ In order
to freely access the appliance for servicing, select an easy-to-reach
installation site. ¡ The surfaces of the appliance are sensitive. Avoid
damaging them during installation.
16.6Instructions for the electrical connection
In order to safely connect the appliance to the electrical system, follow
these instructions.
WARNING Risk of electric shock! It must always be possible to disconnect the
appliance from the electricity supply. The appliance must only be connected to
a protective contact socket that has been correctly installed. The mains plug
for the mains power cable must be
easily accessible after the appliance is installed. If this is not possible,
an all-pole isolating switch
must be integrated into the permanent electrical installation according to the
conditions of overvoltage category III and according to the installation
regulations. The permanent electrical installation must only be wired by a
professional electrician. We recommend installing a residual-current circuit
breaker (RCCB) in the appliance’s power supply circuit. Sharp-edged components
inside the appliance may damage the connecting cable. Do not kink or trap the
connecting cable. ¡ The connection data can be found on the rating plate. Page
34 ¡ The connecting cable is approx. 1.30 m long. ¡ This appliance complies
with the EC interference suppression regulations. ¡ The appliance corresponds
to protection class 1. You should therefore only use the appliance with a
protective earth connection.
37
enInstallation instructions
¡ Do not connect the appliance to the power supply during installation.
¡ Ensure that the protection against contact is guaranteed during
installation.
¡ Only a licensed professional may connect appliances without plugs. They are
subject to the requirements of the local electricity provider.
16.7Information on the installation situation
¡ Install this appliance on the kitchen ceiling or a stable suspended ceiling.
¡ To install additional special accessory parts, observe the enclosed
installation instructions.
¡ Recommended ceiling height up to 3.50 m. ¡ The appliance finds it more
difficult to draw in the
cooking vapours the further away they are from the hotplate. For optimum
performance, a maximum distance of 1500 mm is recommended. ¡ The width of the
extractor hood must correspond at least with the width of the hob. ¡ To
optimally detect the cooking vapours, install the appliance in the middle of
the hob. ¡ When securing cables, ensure that the maximum distance between the
frame cover and the top edge of the appliance is 1.20 m.
16.8Installation Checking the ceiling
1. Check whether the ceiling is horizontal and adequately load-bearing. The
maximum weight of the appliance is 80 kg. Do not fit the appliance directly
onto plasterboard (or similar lightweight materials) in a suspended ceiling.
2. Drill the hole depth in accordance with the length of the screws.
3. Use the enclosed screws are suitable only for concrete ceilings.
4. Install the appliance with a fixing material which is sufficiently stable
and has been adjusted accordingly for both the structural conditions and the
weight of the appliance.
5. Check the cut-out area for existing cables of other appliances.
Preparing the ceiling 1. Cover the hob to prevent damage. 2. Determine the
position of the frame and thereby the
middle based on the position of the hob. 3. Ensure that there are no
electrical wires, gas pipes
or water pipes in the area where holes are to be drilled. 4. Drill four holes
with a diameter of 6 mm for the fixing. 5. Drill the hole depth in accordance
with the length of the screws.
Fitting the frame 1. Screw the two opposite screws into the ceiling until
they protrude out of the ceiling by approx. 7 mm. 900 mm 492 mm
Note the correct position of the screws and the frame. 2. Guide the frame
through the screws on the ceiling. 3. Move the frame so that the screws lock
into place in the key hole openings and can be screwed in tightly.
4. Align the frame and use two screws to secure it in place.
5. Place a scissor lift table or another suitable device under the appliance.
Do not place the scissor lift table on the hob.
6. Position the appliance on the scissor lift table so that the appliance is
on the frame.
Do not place the appliance on the grease filters as these could be damaged. 7.
Leave a gap of at least 700 mm between the hob and the lower edge of the
appliance. When securing cables, ensure that the maximum distance between the
frame cover and the top edge of the appliance is 1.20 m. Connecting the
appliance 1. Pull the protective tube over the on-site cable.
38
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Shorten the protective tube if necessary. 2. Insert the on-site cable into the terminal plug. 3. Thread the 4 cables into the lock nuts.
Installation instructionsen
6. ATTENTION! There is a risk of damage to the appliance if the cable is
coiled up. Always secure the cable firmly using the strain relief so that it
does not coil up fully in the appliance. Thread the cable on the appliance
through the opening in the frame cover and use the strain relief supplied to
secure it.
7. Undo the strain relief on the cable on the appliance and pull out the
cable.
To avoid damaging the appliance’s limit switch, do not insert the lock nuts into the openings. 4. To protect against scratches, position a spacer on the appliance and place the frame cover on top of it.
8. Remove the strain relief fitted at the factory. Put the strain relief to
one side.
9. Thread the four cables into the cable tensioner and apply equal tension.
5. Thread the cables through the openings of the frame cover.
Do not shorten the cables. 10. Readjust the cables. To do this, relieve the
load on
the appliance, loosen the cable tensioner and push the cables up.
39
enInstallation instructions 11. Thread the four enclosed cable clamps and
secure
in place approx. 20 mm in front of the cable tensioner.
20. Securely tighten the frame cover with the lock nuts.
20 mm
2 Tighten the screws by hand. 12. Align the appliance using a spirit level.
13. Remove the protective film from the appliance. Carefully remove the
protective film around the cables so that the appliance’s limit switch is not
damaged.
14. Place the scissor lift table or another suitable device under the
appliance.
a The appliance hangs on the cables from the ceiling. 15. Pull the cable on
the appliance out completely. 16. ATTENTION!
There is a risk of damage to the appliance if the cable is coiled up. Always
secure the cable firmly using the strain
relief so that it does not coil up fully in the appliance. Insert the cable on
the appliance into the terminal plug and place it in the strain relief.
Do not use a tool to avoid damaging the frame cover. 21. Remove the spacer
from the appliance. 22. Connect a power supply. 23. To start the reference
movement, press the button on the remote control. The reference movement
determines the correct actual position with a reference switch. a The
appliance moves up. 24. If the appliance has moved up as far as it will go,
press the button on the remote control. a The appliance moves down. a The
reference movement ends when the appliance has moved down as far as it will
go. Fitting the filter cover
WARNING Risk of injury! Components inside the appliance may have sharp edges.
Wear protective gloves. Risk of injury when opening and closing the hinges.
Keep your hands away from the hinges. 1. Adjust the appliance height on the
remote control
using the button and the button. If you have not carried out a reference
movement, the appliance automatically moves up and down as far as it will go.
2. Open the hinges on the filter cover.
25
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3. Tighten the fastening screws on the hinges. 17. Close the cable cover. 18. Carefully lift the frame cover. 19. Place the ends of the cable behind the frame cover. 40
4. Connect the cable on the appliance for the lighting. 5. Close the cover on the cable duct. 6. Remove the grease filters.
Installation instructionsen
Removing the appliance WARNING Risk of injury!
Components inside the appliance may have sharp edges. Wear protective gloves.
- Cover the hob to prevent damage. 2. Press the button on the remote control.
The appliance moves down as far as it will go. 3. Place a scissor lift table or another suitable device
under the appliance. Do not place the scissor lift table on the hob. 4. Move the scissor lift table up until the tension on the appliance cables is removed. Notes ¡ Position the appliance on the scissor lift table so
that the appliance is on the frame. ¡ In order not to damage the grease filters, do not
set the appliance down on the grease filters. 5. Disconnect the appliance from the power supply. 6. To protect against scratches, place the spacer on
the appliance. 7. Carefully loosen the screws on the frame cover.
To avoid causing damage, do not bend the grease filters. 7. Open the odour filter cartridge.
8. Unpack the odour filter. 9. Insert the odour filter.
Do not use any tools. Note: In order to prevent damage to the limit switch, ensure that lock nuts do not fall into the opening in the appliance. 8. Place the frame cover down carefully. 9. Open the cable cover at the side using a screwdriver. 10. Remove the cable on the appliance from the terminal plug and the strain relief.
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Insert the odour filter in the correct direction. 10. Fit the grease filters.
To avoid causing damage, do not bend the grease filters. 11. Swing the filter
cover up and ensure that it engages.
41
enInstallation instructions
11. ATTENTION! There is a risk of damage to the appliance if the cable is
coiled up. Always secure the cable firmly using the strain relief so that it
does not coil up fully in the appliance. Secure the cable on the appliance
using the strain relief so that it does not coil up.
16. ATTENTION! There is a risk of damage to the appliance if the cable is coiled up. Always secure the cable firmly using the strain relief so that it does not coil up fully in the appliance. Thread the cable on the appliance through the opening in the frame cover and use the strain relief to secure it.
12. Remove the on-site cable from the terminal plug and remove the protective tube.
17. Remove the diagonally opposite screws on the frame.
18. Loosen the two other diagonally opposite screws. 19. Move the frame and
remove it. Note: If you reinstall the appliance, you will need to reset the
appliance to the factory settings Page 29.
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13. Loosen the four cable clamps. 14. Open the cable tensioner and pull out the cables.
15. Thread the cables out of the frame cover
References
- www.me-connect.com
- Select your region | Gaggenau
- Gaggenau luxury Home Appliances for Kitchens | Gaggenau
- Connect your household | Home Connect
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