ASUS G13CHR Gaming Desktops PC User Guide
- June 6, 2024
- Asus
Table of Contents
- ASUS G13CHR Gaming Desktops PC
- Product Information
- Product Usage Instructions
- Frequently Asked Questions
- Federal Communications Commission Statement
- Safety information
- Getting started
- Connecting devices to your computer
- Using your computer
- Connecting to the Internet
- Troubleshooting
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
ASUS G13CHR Gaming Desktops PC
Product Information
Specifications
- Model: G13CHR
- Edition: E22734 First Edition
- Release Date: November 2023
- Manufacturer: ASUS
- Website: https://www.asus.com/support/
Product Usage Instructions
Chapter 1: Getting Started
Welcome to your Desktop PC! To begin, familiarize yourself with the computer
and then follow the steps to set it up properly.
Ensure you turn on the computer correctly and enable fast startup for
efficient usage.
Getting to know your computer
Take some time to understand the different components and ports of your Desktop PC.
Setting up your computer
Follow the provided instructions to set up your computer, including connecting necessary cables and peripherals.
Turning your computer ON
Press the power button to turn on your computer. Make sure all connections are secure.
Enabling fast startup
Access the system settings to enable fast startup for quicker boot times.
Chapter 2: Connecting Devices to Your Computer
Learn how to connect various devices like USB storage, microphone, speakers, external displays, and HDTV to your Desktop PC.
Connecting a USB storage device
Insert the USB storage device into an available USB port on your computer.
Connecting microphone and speakers
Connect your microphone and speakers to the appropriate audio jacks on the computer.
Connecting multiple external displays
Connect additional monitors or displays to expand your workspace.
Connecting an HDTV
Connect your HDTV using the appropriate ports on the computer for a larger viewing experience.
Chapter 3: Using Your Computer
Maintain proper posture while using your Desktop PC to prevent strain or discomfort.
Frequently Asked Questions
- Q: How can I troubleshoot issues with my Desktop PC?
- A: Refer to Chapter 5 in the user manual for troubleshooting steps. If problems persist, contact ASUS support via their website for assistance.
- Q: Where can I find information on recycling ASUS products?
- A: ASUS provides recycling and takeback programs. Visit http://csr.asus.com/english/Takeback.htm for detailed recycling information in different regions.
Desktop PC
User Guide
G13CHR
E22734 First Edition November 2023
Copyright © 2023 ASUSTeK Computer Inc. All Rights Reserved. No part of this
manual, including the products and software described in it, may be
reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language in any form or by any means, except documentation
kept by the purchaser for backup purposes, without the express written
permission of ASUSTeK Computer Inc. (“ASUS”). Product warranty or service will
not be extended if: (1) the product is repaired, modified or altered, unless
such repair, modification of alteration is authorized in writing by ASUS; or
(2) the serial number of the product is defaced or missing. ASUS PROVIDES THIS
MANUAL “AS IS”WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS,
ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF
PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND
THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT. SPECIFICATIONS AND
INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY,
AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE
CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY
FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE
PRODUCTS AND SOFTWARE DESCRIBED IN IT. Products and corporate names appearing
in this manual may or may not be registered trademarks or copyrights of their
respective companies, and are used only for identification or explanation and
to the owners’ benefit, without intent to infringe.
SERVICE AND SUPPORT Visit our multi-language website at
https://www.asus.com/support/.
Notices
ASUS Recycling/Takeback Services
ASUS recycling and takeback programs come from our commitment to the highest
standards for protecting our environment. We believe in providing solutions
for you to be able to responsibly recycle our products, batteries, other
components, as well as the packaging materials. Please go to
http://csr.asus.com/english/Takeback.htm for the detailed recycling
information in different regions.
REACH
Complying with the REACH (Registration, Evaluation, Authorisation, and
Restriction of Chemicals) regulatory framework, we published the chemical
substances in our products at ASUS REACH website at
http://csr.asus.com/english/REACH.htm
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: · This device may not cause harmful
interference; and · This device must accept any interference received
including interference that may cause
undesired operation. This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with manufacturer’s instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures: · Reorient or relocate
the receiving antenna. · Increase the separation between the equipment and
receiver. · Connect the equipment to an outlet on a circuit different from
that to which the receiver is
connected. · Consult the dealer or an experienced radio/TV technician for
help.
FCC RF Exposure information
This equipment must be installed and operated in accordance with provided
instructions and the antenna(s) used for this transmitter must be installed to
provide a separation distance of at least 20 cm from all persons and must not
be co-located or operating in conjunction with any other antenna or
transmitter. End-users and installers must be provided with antenna
installation instructions and transmitter operating conditions for satisfying.
FCC RF Caution Statement
WARNING: Any changes or modifications not expressly approved by the party
responsible for compliance could void your authority to operate the equipment.
FCC WiFi 6E Caution Statement
FCC regulations restrict the operation of this device to indoor use only. The
operation of this device is prohibited on oil platforms, cars, trains, boats,
and aircraft, except that operation of this device is permitted in large
aircraft while flying above 10,000 feet.
4
The use of shielded cables for connection of the monitor to the graphics card
is required to assure compliance with FCC regulations. Changes or
modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment.
Lithium Battery Warning
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only
with the same or equivalent type recommended by the manufacturer. Dispose of
used batteries according to the manufacturer’s instructions.
Avertissement relatif aux batteries Lithium
ATTENTION ! Danger d’explosion si la batterie n’est pas correctement
remplacée. Remplacer uniquement avec une batterie de type semblable ou
équivalent, recommandée par le fabricant. Jeter les batteries usagées
conformément aux instructions du fabricant.
Compliance Statement of Innovation, Science and Economic Development Canada
(ISED)
This device complies with Innovation, Science, and Economic Development Canada
licence exempt RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may cause undesired
operation of the device: Operation in the band 51505250 MHz is only for
indoor use to reduce the potential for harmful interference to co-channel
mobile satellite systems. CAN ICES-003(B)/NMB-003(B)
Déclaration de conformité de Innovation, Sciences et Développement économique
Canada (ISED)
Le présent appareil est conforme aux CNR d’Innovation, Sciences et
Développement économique Canadaapplicables aux appareils radio exempts de
licence. L’exploitation est autorisée aux deux conditions suivantes : (1)
l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de
l’appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d’en compromettre le fonctionnement. La bande 5150
5250 MHz est réservée uniquement pour une utilisation à l’intérieur afin de
réduire les risques de brouillage préjudiciable aux systèmes de satellites
mobiles utilisant les mêmes canaux. CAN ICES-003(B)/NMB-003(B)
IC: Canadian Compliance Statement
Complies with the Canadian ICES-003 Class B specifications. This device
complies with RSS 210 of Industry Canada. This Class B device meets all the
requirements of the Canadian interferencecausing equipment regulations. This
device complies with Industry Canada license exempt RSS standard(s). Operation
is subject to the following two conditions: this device may not cause
interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
5
Déclaration de conformité d’Industrie Canada
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada. Cet appareil numérique de la classe B respecte toutes les exigences du
Règlement sur le matériel brouilleur du Canada. Le présent appareil est
conforme aux normes CNR d’Industrie Canada applicables aux appareils radio
exempts de licence. Son utilisation est sujette aux deux conditions suivantes
: (1) cet appareil ne doit pas créer d’interférences et (2) cet appareil doit
tolérer tout type d’interférences, y compris celles susceptibles de provoquer
un fonctionnement non souhaité de l’appareil.
ISED Wi-Fi 6E Caution Statement (RLAN devices)
Devices shall not be used for control of or communications with unmanned
aircraft systems. Les dispositifs ne doivent pas être utilisés pour commander
des systèmes d’aéronef sans pilote ni pour communiquer avec de tels systèmes.
Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus set out in the Radio Interference Regulations
of the Canadian Department of Communications. This class B digital apparatus
complies with Canadian ICES-003.
Déclaration du Département Canadien des Communications
Cet appareil numérique ne dépasse pas les limites de classe B en terme
d’émissions de nuisances sonores, par radio, par des appareils numériques, et
ce conformément aux régulations d’interférence par radio établies par le
département canadien des communications. Cet appareil numérique de la classe B
est conforme à la norme NMB-003 du Canada.
6
VCCI: Japan Compliance Statement VCCI Class B Statement
This is a Class B product based on the standard of the VCCI Council. If this
is used near a radio or television receiver, it may cause radio interference.
Install and use equipment according to the instruction manual.
Equipment registered based on the confirmation measurement at the user
installation site.
This is a product for which interference was measured at the present
installation site and confirmed to comply with the standard of Voluntary
Control Council for Interference by Information Technology Equipment (VCCI).
Before using the equipment at any location other than the present installation
site, the member shall measure interference for confirmation and register the
result to VCCI.
India E-Waste (Management) Rules 2016
This product complies with the “India E-Waste (Management) Rules, 2016” and
prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls
(PBBs) and polybrominated diphenyl ethers (PBDEs) in concentrations exceeding
0.1% by weight in homogenous materials and 0.01 % by weight in homogenous
materials for cadmium, except for the exemptions listed in Schedule II of the
Rule.
KC: Korea Warning Statement
7
RF Equipment Notices
CE: European Community Compliance Statement The equipment complies with the RF
Exposure Requirement 1999/519/EC, Council Recommendation of 12 July 1999 on
the limitation of exposure of the general public to electromagnetic fields
(0300 GHz). Wireless Radio Use This device is restricted to indoor use when
operating in the 5.15 to 5.25 GHz frequency band. For the standard EN 300 440,
the device operating in 802.11a/n/ac mode is considered as a receiver category
2. Exposure to Radio Frequency Energy The radiated output power of the Wi-Fi
technology is below the FCC radio frequency exposure limits. Nevertheless, it
is advised to use the wireless equipment in such a manner that the potential
for human contact during normal operation is minimized. FCC Bluetooth Wireless
Compliance The antenna used with this transmitter must not be colocated or
operated in conjunction with any other antenna or transmitter subject to the
conditions of the FCC Grant. Bluetooth Industry Canada Statement This Class B
device meets all requirements of the Canadian interference-causing equipment
regulations. Cet appareil numérique de la Class B respecte toutes les
exigences du Règlement sur le matériel brouilleur du Canada. NCC: Wireless
Statement
- Japan RF Equipment Statement
KC (RF Equipment)
Simplified EU Declaration of Conformity ASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Full text of EU declaration of conformity is available at https://www.asus.com/support/.
The Wi-Fi operating in the band 5150-5350MHz shall be restricted to indoor use for countries listed in the table below:
Simplified UKCA Declaration of Conformity ASUSTek Computer Inc. hereby
declares that this device is in compliance with the essential requirements and
other relevant provisions of The Radio Equipment Regulations 2017 (S.I.
2017/1206). Full text of UKCA declaration of conformity is available at
https://www.asus.com/support/. The Wi-Fi operating in the band 5150-5350MHz
shall be restricted to indoor use for the country listed below:
UK
Optical Drive Safety Information Laser Safety Information
CD-ROM Drive Safety Warning
CLASS 1 LASER PRODUCT
WARNING! To prevent exposure to the optical drive’s laser, do not attempt to
disassemble or repair the optical drive by yourself. For your safety, contact
a professional technician for assistance.
Service warning label
WARNING! INVISIBLE LASER RADIATION WHEN OPEN. DO NOT STARE INTO BEAM OR VIEW
DIRECTLY WITH OPTICAL INSTRUMENTS.
CDRH Regulations The Center for Devices and Radiological Health (CDRH) of the
U.S. Food and Drug Administration implemented regulations for laser products
on August 2, 1976. These regulations apply to laser products manufactured from
August 1, 1976. Compliance is mandatory for products marketed in the United
States.
WARNING! Use of controls or adjustments or performance of procedures other
than those specified herein or in the laser product installation guide may
result in hazardous radiation exposure.
9
Coating notice
IMPORTANT! To provide electrical insulation and maintain electrical safety, a
coating is applied to insulate the device except on the areas where the I/O
ports are located.
FCC COMPLIANCE INFORMATION
Per FCC Part 2 Section 2.1077
Responsible Party: Address:
Phone/Fax No:
Asus Computer International 48720 Kato Rd, Fremont, CA 94538.
(510)739-3777/(510)608-4555
hereby declares that the product
Product Name : DESKTOP PC Model Number : G13CHR
compliance statement:
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Ver. 180620
CAUTION: DO NOT loosen the thumb screws to access the internal area of your device. If service or repair is required, return your device to an authorized service center.
WARNING! Hot Internal replaceable parts and iron parts may cause burns.
“Do not ingest battery, Chemical Burn Hazard” This product contains a coin /
button cell battery. If the coin / button cell battery is swallowed, it can
cause severe internal burns in just 2 hours and can lead to death. Keep new
and used batteries away from children. If the battery compartment does not
close securely, stop using the product and keep it away from children. If you
think batteries might have been swallowed or placed inside any part of the
body, seek immediate medical attention.
10
Safety information
Disconnect the AC power and peripherals before cleaning. Wipe the Desktop PC
using a clean cellulose sponge or chamois cloth dampened with solution of
nonabrasive detergent and a few drops of warm water then remove any extra
moisture with a dry cloth.
· DO NOT place on uneven or unstable work surfaces. Seek servicing if the
casing has been damaged.
· DO NOT expose to dirty or dusty environments. DO NOT operate during a gas
leak. · DO NOT place or drop objects on top and do not shove any foreign
objects into the Desktop
PC. · DO NOT expose to strong magnetic or electrical fields. · DO NOT expose
to or use near liquids, rain, or moisture. DO NOT use the modem during
electrical storms. · Battery safety warning: DO NOT throw the battery in fire.
DO NOT short circuit the contacts.
DO NOT disassemble the battery. · Use this product in environments with
ambient temperatures between 0°C (32°F) and 35°C
(95°F). · DO NOT cover the vents on the Desktop PC to prevent the system from
getting overheated. · DO NOT use damaged power cords, accessories, or other
peripherals. · To prevent electrical shock hazard, disconnect the power cable
from the electrical outlet
before relocating the system. · Seek professional assistance before using an
adapter or extension cord. These devices could
interrupt the grounding circuit. · Ensure that your power supply is set to the
correct voltage in your area. If you are not sure
about the voltage of the electrical outlet you are using, contact your local
power company. · If the power supply is broken, do not try to fix it by
yourself. Contact a qualified service
technician or your retailer.
Hazardous moving parts. Desktop should be completely shutdown before servicing
product. Replacing fan components should only be attempted by qualified
service personnel.
Hazardous Moving Parts Warning WARNING: Keep fingers and other body parts away
from any moving parts.
11
Conventions used in this guide
To ensure that you perform certain tasks properly, take note of the following
symbols used throughout this manual.
DANGER/WARNING: Information to prevent injury to yourself when trying to
complete a task. CAUTION: Information to prevent damage to the components when
trying to complete a task. IMPORTANT: Instructions that you MUST follow to
complete a task. NOTE: Tips and additional information to help you complete a
task.
Where to find more information
Refer to the following sources for additional information and for product and
software updates. ASUS websites The ASUS website provides updated information
on ASUS hardware and software products. Refer to the ASUS website
www.asus.com. ASUS Local Technical Support Visit ASUS website at
https://www.asus.com/support/contact for the contact information of local
Technical Support Engineer.
12
Package contents
Desktop PC G13CHR
Keyboard x 1 (Optional)
Mouse x1 (Optional)
Installation Guide
Power cord x1
Installation Guide x1
Warranty Card x1
· If any of the above items is damaged or missing, contact your retailer.
· The illustrated items above are for reference only. Actual product
specifications may vary with different models.
13
14
Chapter 1 Getting started
Chapter 1
Getting started
Welcome!
Thank you for purchasing the ASUS Desktop PC! The ASUS Desktop PC provides
cutting-edge performance, uncompromised reliability, and usercentric
utilities. All these values are encapsulated in a stunningly futuristic and
stylish system casing.
Read the ASUS Warranty Card before setting up your ASUS Desktop PC.
Getting to know your computer
Illustrations are for reference only. The ports, their locations and the
chassis color vary with different models.
IMPORTANT! Do not use this Desktop PC for cryptocurrency mining (consuming a
vast amount of electricity and time to gain convertible virtual currency)
and/or related activities.
ASUS G13CHR
15
Top
ENGLISH
Power button. Press this button to turn on your computer.
Audio port. This port connects to a headphone, microphone or speaker. USB 3.2
Gen 1 ports. These ports connect to USB 3.2 Gen 1 devices such as mouse,
printer, scanner, camera, PDA, and others.
USB 3.2 Gen 1 devices can only be used for data storage.
16
Chapter 1: Getting started
Rear
ENGLISH
DisplayPort. This port is for a DisplayPort-compatible device.
HDMITM ports. These ports are for High-Definition Multimedia Interface
(HDMITM) connectors, and are HDCP compliant allowing playback of HD DVD, Blu-
ray, and other protected content.
· The on-board DisplayPort and HDMITM port only work while using a CPU with integrated graphics.
Intel® CoreTM i7-14700/i7-13700
Intel® CoreTM i7-14700F/i7-13700F Intel® CoreTM i5-14400F/13400F
DisplayPort
Support Not support Not support
HDMITM
Support Not support Not support
· If there is an external graphics card on your computer, please connect your monitor to the display output port on it.
USB 2.0 ports. These Universal Serial Bus 2.0 (USB 2.0) ports connect to USB
2.0 devices such as a mouse, printer, scanner, camera, PDA, and others.
PS/2 keyboard/mouse combo port. This port is for a PS/2 keyboard/mouse.
USB 3.2 Gen 2 ports. These 9-pin Universal Serial Bus (USB) ports are for USB
3.2 Gen 2 devices.
We strongly recommend that you connect USB 3.2 Gen 2 devices to USB 3.2 Gen 2 ports for faster and better performance for your USB 3.2 Gen 2 devices.
ASUS G13CHR
17
ENGLISH
Realtek 2.5Gb Ethernet port. This port allows 2.5Gbps Ethernet connection to a Local Area Network (LAN) through a network hub. Refer to the table below for the Ethernet port LED indications.
Realtek 2.5Gb Ethernet port LED indications
Activity/Link LED Status OFF GREEN
BLINKING
Description No link Linked
Data activity
Speed LED Status OFF GREEN
ORANGE
Description No link 2.5 Gbps connection 1 Gbps / 100 Mbps / 10 Mbps connection
ACT/LINK SPEED LED LED
LAN port
Wi-Fi ports. These ports connect to Wi-Fi antennas.
· Ensure that the Wi-Fi moving antenna is securely installed to the Wi-Fi ports. · Ensure that the antenna is at least 20 cm away from all persons.
Microphone port (pink). This port connects to a microphone.
Line Out port (lime). This port connects to a headphone or a speaker. In the
4, 5.1, and 7.1-channel configurations, the function of this port becomes
Front Speaker Out. Line In port (light blue). This port connects to a tape,
CD, DVD player, or other audio sources.
Refer to the audio configuration table below for the function of the audio ports in a 2, 4, 5.1, or 7.1-channel configuration.
Audio 2, 4, 5.1, or 7.1-channel configuration
Port
Light Blue (Rear panel) Lime (Rear panel) Pink (Rear panel) Lime (Front panel)
Headset 2-channel Line In Line Out Mic In –
4-channel
Rear Speaker Out Front Speaker Out Mic In –
5.1-channel
Rear Speaker Out Front Speaker Out Bass/Center –
7.1-channel
Rear Speaker Out Front Speaker Out Bass/Center Side Speaker Out
Power connector. Plug the power cord to this connector.
RATING: 115V/230Vac, 6/3A, 50/60Hz
18
Chapter 1: Getting started
ENGLISH
Expansion slot brackets. Remove the expansion slot bracket when installing an
expansion card.
· PCIEX16_1 slot supports graphics cards and storage devices only while other
PCIE slots support storage devices and other PCIe devices.
· Install the primary graphics card in PCIEX16_1 if you use two graphics
cards.
PCIEX16_1 PCIEX1_1 PCIEX16_2 PCIEX1_2
· Refer to Installing a graphics card in your computer for detailed
instructions. ASUS Graphics Cards (on selected models only). The display
output ports on these optional ASUS Graphics Cards may vary with different
models. Air vents. These vents allow air ventilation.
DO NOT block the air vents on the chassis. Always provide proper ventilation
for your computer.
ASUS G13CHR
19
ENGLISH
Installing memory in your computer
This desktop PC comes with four Double Data Rate 5 (DDR5) Dual Inline Memory
Module (DIMM) sockets. The figure illustrates the location of the DDR5 DIMM
sockets.
DIMM_A1 or
DIMM_A2 DIMM_B1 DIMM_B2
DIMM_A1 DIMM_A2
DIMM_B1 DIMM_B2
Channel Channel A Channel B
Sockets DIMM_A1 & DIMM_A2 DIMM_B1 & DIMM_B2
Recommended memory configurations
· Follow the installation sequence below to ensure system stability and avoid
possible booting up failure.
1 x DIMM 2 x DIMM 3 x DIMM 4 x DIMM
DIMM_A1 x x
DIMM_A2
DIMM_B1 x x x
DIMM_B2 x
DIMM_A2
DIMM_A2 DIMM_B2
DIMM_A1 DIMM_A2 DIMM_B2
20
DIMM_A1 DIMM_A2 DIMM_B1 DIMM_B2
Chapter 1: Getting started
ENGLISH
or
DIMM_A2
DIMM_A2 DIMM_B2
DIMM_A1 DIMM_A2
DIMM_B2
DIMM_A1 DIMM_A2 DIMM_B1 DIMM_B2
· Install DIMMs with the same capacity from the same manufacturer in the slots of the same channel.
Single memory
Total
capacity
memory capacity
4GB
8GB
8GB
12GB
16GB
16GB
16GB
24GB
32GB
32GB
32GB
48GB
64GB
64GB
96GB
128GB
DIMM_A1
4GB
4GB 8GB
8GB 16GB 16GB 32GB 32GB
DIMM_A2
4GB 8GB 4GB 4GB 16GB 8GB 4GB 8GB 32GB 16GB 8GB 16GB 32GB 16GB 32GB 32GB
DIMM_B1
4GB 8GB 16GB 32GB
DIMM_B2
4GB 4GB
8GB 4GB 8GB
16GB 8GB 16GB 32GB 16GB 32GB 32GB
ASUS G13CHR
21
ENGLISH
Installing memory in your computer
To install memory in your computer: 1. Turn off your computer. 2. Unplug all
cables from your computer. 3. Open your computer case. 4. Remove the graphics
card. 5. Locate an empty DIMM socket. 6. Press down and outward on the DIMM
ejector(s) to unlock the DIMM socket.
START RESET
or
START RESET
22
Chapter 1: Getting started
ENGLISH
7. Align the notch on the bottom edge of the DIMM with the key of the DIMM socket, and then firmly insert the DIMM into the socket until the ejector(s) snap(s) back into place.
A
START RESET
A B
or A
START RESET
A B
8. Install the graphics card. 9. Close your computer case.
The above pictures are for reference only. The inner structure of the desktop
PC may vary.
ASUS G13CHR
23
ENGLISH
Installing a graphics card in your computer
To install a graphics card in your computer:
1. Turn off your computer.
2. Unplug all cables from your computer.
3. Open your computer case and locate PCIEX16_1 slot if you are installing
the first or the primary graphics card.
4. Align the notch on your graphics card with the key of the slot, and then
insert the card into the slot.
5. The ejector will snap back into place automatically.
24
Chapter 1: Getting started
ENGLISH
6. Use a screw driver and a screw to lock the graphics card on the chassis. 7. (Optional) Connect a proper power supply plug to the graphics card.
ASUS G13CHR
25
ENGLISH
Setting up your computer
This section guides you through connecting the main hardware devices, such as
the external monitor, keyboard, mouse, and power cord to your computer.
Connecting an external monitor
Using the onboard display output ports Connect your monitor to the onboard
display output port. To connect an external monitor using the onboard display
output ports:
1. Connect a monitor to a display output port on the rear panel of your
computer. 2. Plug the monitor to a power source.
· If your computer comes with an ASUS Graphics Card, the graphics card is set
as the primary display device in the BIOS. Hence, connect your monitor to a
display output port on the graphics card.
· To connect multiple external monitors to your computer, refer to Connecting
multiple external displays in Chapter 2 of this guide for details.
26
Chapter 1: Getting started
ENGLISH
Connecting a USB keyboard and a USB mouse
Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of
your computer.
`
Connecting the power cord
Connect one end of the power cord to the power connector on the rear panel of
your computer and the other end to a power source.
ASUS G13CHR
27
ENGLISH
Turning your computer ON
This section describes how to turn on your computer after setting up your
computer.
Turning your computer ON
To turn your computer ON: 1. Turn your monitor ON. 2. Press the power button
on your computer.
Power button
3. Wait until the operating system loads automatically.
Enabling fast startup
You can shut down the computer with fast startup enabled. To enable fast
startup in Shutdown settings: Enter Control Panel in the search bar and open
it (View by: Category), select Hardware and Sound > Power Options > Choose
what the power button does, click Change settings that are currently
unavailable, check Turn on fast startup (recommended) and click Save changes.
If fast startup is disabled, when you shut down the computer, it shuts down to the S5 power state.
28
Chapter 1: Getting started
ENGLISH
Chapter 2
Connecting devices to your computer
Chapter 2
Connecting devices to your computer
Connecting a USB storage device
This desktop PC provides USB 3.2 Gen 2, USB 3.2 Gen 1 and USB 2.0 ports on the
top and rear panels. The USB ports allow you to connect USB devices such as
storage devices. To connect a USB storage device:
· Insert the USB storage device to your computer.
Top panel
Rear panel
ASUS G13CHR
29
ENGLISH
Connecting microphone and speakers
This desktop PC comes with headset audio port (including microphone in &
speaker out) on the top panel. The audio I/O ports located on the rear panel
allow you to connect 2-channel, 4-channel, 5.1 -channel, and 7.1-channel
speakers.
Connecting Headphone and Mic
Connecting 2-channel Speakers
30
Chapter 2: Connecting devices to your computer
ENGLISH
Connecting 4-channel Speakers Connecting 5.1-channel Speakers
ASUS G13CHR
31
Connecting 7.1-channel Speakers
ENGLISH
LINE OUT
32
Chapter 2: Connecting devices to your computer
ENGLISH
Connecting multiple external displays
Your desktop PC may come with VGA, HDMITM, or DVI ports and allows you to
connect multiple external displays.
Setting up multiple displays
When using multiple monitors, you are allowed to set display modes. You can
use the additional monitor as a duplicate of your main display, or as an
extension to enlarge your Windows desktop.
To set up multiple displays: 1. Turn off your computer. 2. Connect the two
monitors to your computer and connect the power cords to the monitors.
Refer to Setting up your computer in Chapter 1 for details on how to connect a
monitor to your computer.
3. Turn on your computer. 4. From the Start menu, click Settings > System >
Display. 5. Configure the settings for your displays.
For some graphic cards, only the monitor that is set to be the primary display
has display during POST. The dual display function works only under Windows.
ASUS G13CHR
33
ENGLISH
Connecting an HDTV
Connect a High Definition TV (HDTV) to the HDMITM port of your computer.
· You need an HDMITM cable to connect the HDTV and the computer. The HDMITM
cable is purchased separately.
· To get the best display performance, ensure that your HDMITM cable is less
than 15 meters.
34
Chapter 2: Connecting devices to your computer
ENGLISH
Chapter 3
Using your computer
Chapter 3
Using your computer
Proper posture when using your Desktop PC
When using your Desktop PC, maintaining the proper posture is necessary to
prevent strain to your wrists, hands, and other joints or muscles. This
section provides you with tips on avoiding physical discomfort and possible
injury while using and fully enjoying your Desktop PC.
Eye level to the top of the monitor screen
Foot rest
90° angles
To maintain the proper posture:
· Position your computer chair to make sure that your elbows are at or
slightly above the keyboard to get a comfortable typing position.
· Adjust the height of your chair to make sure that your knees are slightly
higher than your hips to relax the backs of your thighs. If necessary, use a
footrest to raise the level of your knees.
· Adjust the back of your chair so that the base of your spine is firmly
supported and angled slightly backward.
· Sit upright with your knees, elbows and hips at an approximately 90º angle
when you are at the PC.
· Place the monitor directly in front of you, and turn the top of the monitor
screen even with your eye level so that your eyes look slightly downward.
· Keep the mouse close to the keyboard, and if necessary, use a wrist rest for
support to reduce the pressure on your wrists while typing.
· Use your Desktop PC in a comfortably-lit area, and keep it away from sources
of glare such as windows and straight sunlight.
· Take regular mini-breaks from using your Desktop PC.
ASUS G13CHR
35
ENGLISH
36
Chapter 3: Using your computer
ENGLISH
Chapter 4
Connecting to the Internet
Chapter 4
Connecting to the Internet
Wired connection
Use an RJ-45 cable to connect your computer to a DSL/cable modem or a local
area network (LAN).
Connecting via a DSL/cable modem
To connect via a DSL/cable modem: 1. Set up your DSL/cable modem.
Refer to the documentation that came with your DSL/cable modem. 2. Connect one
end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your
computer and the other end to a DSL/cable modem.
Modem
RJ-45 cable
3. Turn on the DSL/cable modem and your computer. 4. Configure the necessary
Internet connection settings.
· Contact your network administrator for details or assistance in setting up
your Internet connection.
· For more details, refer to the sections Configuring a dynamic IP/PPPoE
network connection or Configuring a static IP network connection.
ASUS G13CHR
37
ENGLISH
Connecting via a local area network (LAN)
To connect via a LAN: 1. Connect one end of an RJ-45 cable to the LAN (RJ-45)
port on the rear panel of your
computer and the other end to your LAN.
RJ-45 cable LAN
2. Turn on your computer. 3. Configure the necessary Internet connection
settings.
· Contact your network administrator for details or assistance in setting up
your Internet connection.
· For more details, refer to the sections Configuring a dynamic IP/PPPoE
network connection or Configuring a static IP network connection.
38
Chapter 4: Connecting to the Internet
ENGLISH
Configuring a dynamic IP/PPPoE network connection To configure a dynamic
IP/PPPoE network connection: 1. Launch Network and Sharing Center in either of
these two ways:
a) From the taskbar, right-click , then click Open Network and Sharing Center.
b) From the Start menu, click Settings > Network & Internet > Ethernet >
Network and
Sharing Center. 2. From the Open Network and Sharing Center screen, click
Change Adapter settings. 3. Right-click on your LAN and select
Properties. 4. Click Internet Protocol Version 4(TCP/
IPv4) and click Properties.
5. Click Obtain an IP address automatically and click OK.
Continue to the next steps if you are using PPPoE connection.
ASUS G13CHR
39
ENGLISH
6. Return to the Network and Sharing Center and then click Set up a new
connection or network.
7. Select Connect to the Internet and click Next.
8. Select Broadband (PPPoE) and click Next.
9. Follow the next onscreen instructions to complete the setup.
Configuring a static IP network connection To configure a static IP network
connection:
1. Repeat steps 1 to 4 of the previous section. 2 Click Use the following IP
address. 3. Enter the IP address, Subnet mask and Gateway
from your service provider. 4. If needed, enter the preferred DNS Server
address and alternative address. 5. When done, click OK.
40
Chapter 4: Connecting to the Internet
Wireless connection
Installing the ASUS Wi-Fi moving antenna
Connect the bundled ASUS Wi-Fi moving antenna connector to the Wi-Fi ports at
the back of the chassis.
ENGLISH
· Ensure that the ASUS Wi-Fi moving antenna is securely installed to the Wi-Fi
ports. · Ensure that the antenna is at least 20 cm away from all persons.
The illustration above is for reference only. The I/O port layout may vary
with models, but the WiFi moving antenna installation procedure is the same
for all models.
ASUS G13CHR
41
ENGLISH
42
Chapter 4: Connecting to the Internet
ENGLISH
Chapter 5
Troubleshooting
Chapter 5
Troubleshooting
Troubleshooting
This chapter presents some problems you might encounter and the possible
solutions.
? My computer cannot be powered on and the power LED on the front panel does
not light up. · Check if your computer is properly connected. · Check if the
wall outlet is functioning. · Check if the Power Supply Unit is switched on.
Refer to the section Turning your computer ON in Chapter 1.
? My computer hangs.
· Do the following to close the programs that are not responding: 1.
Simultaneously press
· If the keyboard is not responding, press and hold the Power button on the
top of your chassis until the computer shuts down. Then press the Power button
to turn it on.
? I cannot connect to a wireless network using the ASUS WLAN Card (on selected
models only)? · Ensure that you enter the correct network security key for the
wireless network you want to connect to. · Connect the external antennas
(optional) to the antenna connectors on the ASUS WLAN Card and place the
antennas on the top of your computer chassis for the best wireless
performance.
? I cannot insert the M.2 Wi-Fi card / M.2 SSD module into the M.2 slot.
Ensure that you follow the printing on the motherboard and insert the M.2 Wi-
Fi card / M.2 SSD module into the proper M.2 slot.
ASUS G13CHR
43
ENGLISH
? The arrow keys on the number key pad are not working.
Check if the Number Lock LED is off. When the Number Lock LED is on, the keys
on the number key pad are used to input numbers only. Press the Number Lock
key to turn the LED off if you want to use the arrow keys on the number key
pad.
? No display on the monitor.
· Check if the monitor is powered on. · Ensure that your monitor is properly
connected to the video output port on your
computer. · If your computer comes with a discrete graphics card, ensure that
you connect your
monitor to a video output port on the discrete graphics card. · Check if any
of the pins on the monitor video connector is bent. If you discover
bent pins, replace the monitor video connector cable. · Check if your monitor
is plugged to a power source properly. · Refer to the documentation that came
with your monitor for more troubleshooting
information.
? When using multiple monitors, only one monitor has display.
· Ensure that the both monitors are powered on. · During POST, only the
monitor connected to the VGA port has display. The dual
display function works only under Windows. · When a graphics card is installed
on your computer, ensure that you connect the
monitors to the output port on the graphics card. · Check if the multiple
displays settings are correct.
? My computer cannot detect my USB storage device.
· The first time you connect your USB storage device to your computer, Windows
automatically installs a driver for it. Wait for a while and go to My Computer
to check if the USB storage device is detected.
· Connect your USB storage device to another computer to test if the USB
storage device is broken or malfunctions.
44
Chapter 5: Troubleshooting
ENGLISH
? I want to restore or undo changes to my computer’s system settings without
affecting my personal files or data.
You can use Windows® 11 Refresh your PC without affecting your files recovery
option to restore or undo changes to your computer’s system settings without
affecting your personal data such as documents or photos. To use this recovery
option, click Settings > Update & recovery > Recovery from the Start menu,
select Refresh your PC without affecting your files, and click Get started.
? The picture on the HDTV is distorted.
· It is caused by the different resolutions of your monitor and your HDTV.
Adjust the screen resolution to fit your HDTV. To change the screen
resolution:
· From the Start menu, click Settings > System > Display.
? My speakers produce no sound.
· Ensure that you connect your speakers to the Line out port (lime) on the
front panel or the rear panel.
· Check if your speak is connected to an electrical source and turned on.
· Adjust your speakers’ volume.
· Ensure that your computer’s system sounds are not Muted. · If it is muted,
the volume icon is displayed as . To enable the system sounds, click from the
Windows notification area, then click .
· If it is not muted, click and drag the slider to adjust the volume.
· Connect your speakers to another computer to test if the speakers arer
working properly.
? The DVD drive cannot read a disc.
· Check if the disc is placed with the label side facing up.
· Check if the disc is centered in the tray, especially for the discs with
non-standard size or shape.
· Check if the disc is scratched or damaged.
? The DVD drive eject button is not responding.
1. From the Start menu, click File Explorer.
2. Right-click
, then click Eject from the menu
ASUS G13CHR
45
ENGLISH
Power
Problem
No power (The power indicator is off)
Possible Cause
Incorrect power voltage
Action
· Set your computer’s power voltage switch to your area’s power requirements.
· Adjust the voltage settings. Ensure that the power cord is unplugged from
the power outlet.
Your computer is not turned on.
Your computer’s power cord is not properly connected.
PSU (Power supply unit) problems
Press the power key on the front panel to ensure that your computer is turned
on.
· Ensure that the power cord is properly connected.
· Use other compatible power cord.
Contact the ASUS Service Center about installing another PSU on your computer.
Display
Problem
Possible Cause
No display output after turning the computer on (Black screen)
The signal cable is not connected to the correct VGA port on your computer.
Signal cable problems
Action
· Connect the signal cable to the correct display port (onboard VGA or
discrete VGA port).
· If you are using a discrete VGA card, connect the signal cable to the
discrete VGA port.
Try connecting to another monitor.
46
Chapter 5: Troubleshooting
ENGLISH
LAN
Problem
Possible Cause
The LAN cable is not connected.
Action
Connect the LAN cable to your computer.
LAN cable problems
Ensure the LAN LED is on. If not, try another LAN cable. If it still does not work, contact the ASUS service center.
Cannot access the Internet
Your computer is not properly connected to a router or hub.
Network settings
Problems caused by the antivirus software
Driver problems
Ensure that your computer is properly connected to a router or hub.
Contact your Internet Service Provider (ISP) for the correct LAN settings.
Close the anti-virus software.
Reinstall the LAN driver
Audio
Problem
No Audio
Possible Cause
Speaker or headphone is connected to the wrong port.
Action
· Refer to your computer’s User Guide for the correct port.
· Disconnect and reconnect the speaker to your computer.
Speaker or headphone does not work.
Try using another speaker or headphone.
The front and back audio ports do not work.
Driver problems
Try both the front and back audio ports. If one port failed, check if the port
is set to multi-channel.
Reinstall the audio driver
ASUS G13CHR
47
ENGLISH
System
Problem
System speed is too slow
Possible Cause
Too many programs are running.
Computer virus attack
Action
Close some of the programs.
· Use an anti-virus software to scan for viruses and repair your computer.
· Reinstall the operating system.
Hard disk drive failure
· Send the damaged hard disk drive to ASUS Service Center for servicing.
· Replace with a new hard disk drive.
The system often hangs or freezes.
The system does not boot up
Memory module problems
There is not enough air ventilation for your computer. Incompatible softwares
are installed. An expansion card other than a graphics card and a storage
device is installed in PCIEX16_1.
· Replace with compatible memory modules.
· Remove the extra memory modules that you have installed, then try again.
· Contact the ASUS Service Center for assistance.
Move your computer to an area with better air flow.
Reinstall the OS and reinstall compatible softwares.
Install this expansion card into any other PCIe slot and reboot the system.
48
Chapter 5: Troubleshooting
ENGLISH
CPU
Problem
Too noisy right after turning on the computer.
Possible Cause
Your computer is booting up.
The BIOS settings have been changed.
Old BIOS version
Action
It is normal. The fan runs on its full speed when the computer is powering on.
The fan slows down after entering the OS.
Restore the BIOS to its default settings.
Update the BIOS to the latest version. Visit the ASUS Support site at https://
www.asus.com/support to download the latest BIOS versions.
The CPU fan has been replaced.
Ensure that you are using a compatible or ASUS-recommended CPU fan.
Computer is too noisy when in use.
There is not enough air
Ensure that your computer is working
ventilation for the computer. in an area with good air flow.
The system temperature is too high.
· Update the BIOS.
· If you know how to reinstall the motherboard, try to clean the inner space
of the chassis.
· Contact the ASUS Service Center for assistance.
If the problem still persists, refer to your Desktop PC’s warranty card and contact the ASUS Service Center. Visit the ASUS Support site at https://www.asus.com/support for the service center information.
ASUS G13CHR
49
ENGLISH
50
Chapter 5: Troubleshooting
ENGLISH
Appendix Working with Windows®
Appendix
Working with Windows®
Starting for the first time
When you start your computer for the first time, a series of screens appear to
guide you in configuring your Windows® operating system. Follow the onscreen
instructions to configure the following basic items:
· Personalize
· Get online
· Settings
· Your account
After configuring the basic items, Windows® proceeds to install your apps and
preferred settings. Ensure that your computer is kept powered on during the
setup process. Once the setup process is complete, the Desktop appears.
The screenshots in this chapter are for reference only.
Start menu
The Start menu is the main gateway to your computer’s programs, Windows® apps,
folders, and settings. You can use the Start menu to do these common
activities:
· Start programs or Windows® apps
· Open commonly used programs or Windows® apps
· Adjust computer settings
· Get help with the Windows® operating system
· Turn off your computer · Log off from Windows® or switch to a different user account
Launching the Start menu
You can launch the Start menu in two ways: · Position your mouse pointer over
the Start icon on your desktop then click it.
· Press the Windows® logo key
on your keyboard.
ASUS G13CHR
51
Opening programs from the Start menu
One of the most common uses of the Start menu is opening programs installed on
your Computer. You can open programs in two ways:
· Position your mouse pointer over the program then click to launch it.
· Use the arrow keys to browse through the programs. Press
to launch it.
Windows® apps
Some Windows® apps require signing in to your Microsoft account before they are fully launched.
Launching Windows® apps from the Start menu
You can launch Windows® apps in two ways: · Position your mouse pointer over
the app then click to launch it.
· Use the arrow keys to browse through the apps. Press
to launch an app.
Connecting to wireless networks
Wi-Fi
Access emails, surf the Internet, and share applications via social networking
sites using your computer’s Wi-Fi connection.
Connecting Wi-Fi Connect your computer to a Wi-Fi network by using the
following steps: 1. Click/Tap the Wi-Fi icon from the taskbar to enable Wi-Fi.
2. Select an access point from the list of available Wi-Fi connections. 3.
Select Connect to start the network connection.
You may be prompted to enter a security key to activate the Wi-Fi connection.
Bluetooth
Use Bluetooth to facilitate wireless data transfers with other Bluetooth-
enabled devices. Pairing with other Bluetooth-enabled devices You need to pair
your computer with other Bluetooth-enabled devices to enable data transfers.
Connect your devices by using the following steps: 1. Launch Settings from the
Start menu. 2. Select Devices > Bluetooth to search for Bluetooth-enabled
devices. (for Windows® 10)
Select Bluetooth & devices > Add device to search for Bluetooth-enabled
devices. (for Windows® 11)
52
Appendix: Working with Windows®
3. Select a device from the list to pair your computer with the device.
For some Bluetooth-enabled devices, you may be prompted to key in the passcode of your computer.
Connecting to wired networks
You can also connect to wired networks, such as local area networks and
broadband Internet connection, using your computer’s LAN port.
Contact your Internet Service Provider (ISP) for details or your network administrator for assistance in setting up your Internet connection.
Turning your computer off
You can turn off your computer by doing either of the following procedures: ·
Launch the Start menu, select the power icon then select Shut down to do a
normal shutdown.
From the log-in screen, select the power icon then select Shut down.
· Press
to launch Shut Down Windows. Select Shut down from the drop-
down list then select OK.
If your computer is unresponsive, press and hold the power button for at least four (4) seconds until your computer turns off.
Putting your computer to the Off mode / the lowest power mode
You can put your computer to the Off mode / the lowest power mode in the
following way: Enter Control Panel in the search bar and open it (View by:
Category), select Hardware and Sound > Power Options > Choose what the power
button does, click Change settings that are currently unavailable, uncheck
Turn on fast startup (recommended) and click Save changes.
· Launch the Start menu, select the power icon then select Shut down to do a
normal shutdown.
From the log-in screen, select the power icon then select Shut down.
· Press
to launch Shut Down Windows. Select Shut down from the drop-
down list then select OK.
· If your computer is unresponsive, press and hold the power button for at least four (4) seconds until your computer turns off.
ASUS Desktop PC
53
Putting your computer to sleep
You can put your computer to Sleep mode in two ways: · Launch the Start menu,
select the power icon then select Sleep to put your computer to sleep.
From the log-in screen, select the power icon then select Sleep.
· Press
to launch Shut Down Windows. Select Sleep from the drop-down list
then select OK.
You can also put your computer to Sleep mode by pressing the power button once.
54
Appendix: Working with Windows®
References
- Global Take Back Service | Resource Regeneration | Circular Economy | ASUS ESG website, ASUS ESG goal
- ASUS Global
- Official Support | ASUS Global
- Official Support | ASUS Global
- Official Support | ASUS Global
- Official Support | ASUS Global
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>