Slater and Gordon Croatia Failed Professional Services Acquisition User Guide

June 1, 2024
Slater and Gordon

Slater and Gordon Croatia Failed Professional Services Acquisition

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Product

Product Information

Specifications:

  • Product Name: Travel Safety Guide
  • Country: Croatia
  • Series: Slater and Gordon Travel Safety
  • Contact for Specialist Advice: 0330 041 5723

Product Usage Instructions

Before Your Trip Abroad:

  1. Ensure you have a valid UK European Health Insurance Card (UK EHIC) or UK Global Health Insurance Card (UK GHIC).
  2. Get travel insurance that covers your specific scenario, especially if engaging in high-risk activities.
  3. Be aware of medical treatment costs and contact your insurer before agreeing to any fees.
  4. Keep your passport and personal belongings safe.

If You’re Injured While Abroad in Croatia:

  1. Assess the injury and seek medical attention if necessary by calling 112 for emergency services in Croatia.
  2. Note down contact details and relevant information of the incident if due to fault or negligence of another person.
  3. Take photos of the incident and surroundings if possible and safe to do so.
  4. Identify and get contact details of any witnesses.
  5. Go to the nearest hospital for serious injuries, or visit your GP upon return for record-keeping.
  6. Obtain copies of medical reports and discharge reports.
  7. Visit a local police station for a reference number if applicable.
  8. Contact your insurer, package holiday provider, and local representative to inform them of the incident.
  9. Note all expenses and keep receipts for potential reimbursement.
  10. Avoid agreements with foreign parties and seek legal advice from travel litigation specialists.

Frequently Asked Questions

  • Q: What should I do if I lose my passport while in Croatia?
    A: In case of a lost or stolen passport, obtain an emergency travel document from the nearest British Embassy, High Commission, or consulate. Visit www.gov.uk/fco for assistance.

  • Q: How can I contact the Croatian police in case of an accident?
    A: Dial 112 for emergency services in Croatia, and they will assist in connecting you with the local police if required.

  • Q: What expenses can be reimbursed as part of my claim?
    A: Medical treatment costs, travel expenses related to the incident, and other documented expenses may be considered for reimbursement as part of your claim. Keep all receipts for verification.

What to do following an injury abroad in Croatia
Part of the Slater and Gordon Travel Safety series.

Going abroad, whether for leisure, travel, or business, is often something many of us look forward to. Though we all want to enjoy our time overseas, it’s always best to be prepared for anything that may go wrong. Our travel litigation experts have put together this useful guide so you can safeguard yourself and fellow travellers during your trip to Croatia.

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For specialist advice, call us on
0330 041 5723.

Before your trip abroad

Ensure you have a valid UK European Health Insurance Card (UK EHIC).
If you don’t have one, you’ll need to apply for a UK Global Health Insurance Card (UK GHIC) which replaces the old EHIC now we’ve left the EU. You can apply for the new GHIC up to 6 months before your EHIC expires.

Get travel insurance.

  • Policies differ significantly, so ensure you take out insurance that covers your scenario, especially if you intend to participate in high-risk activities or hire a motorcycle.
  • Always read the general exclusions and small print. If in doubt, contact your insurance provider.

Be aware of medical treatment costs.

  • In Croatia, your EHIC/GHIC card entitles you to state-provided medical treatment on the same terms as Croatian nationals.
  • Private hospitals may charge more.
  • It’s wise to contact your insurer before agreeing to any treatment fees.

Make sure to keep your passport and personal belongings safe.
If your passport is lost or stolen, you’ll need an emergency travel document from the nearest British Embassy, High Commission, or consulate. The easiest way to obtain this is via the Foreign, Commonwealth and Development Office: www.gov.uk/fco.

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If you’re injured while abroad in Croatia

  1. Assess the injury and seek medical attention if necessary. Call 112 for emergency services in Croatia.
  2. If you’ve been injured due to the fault or negligence of another person, note their contact details and relevant information specific to the incident. For example, a vehicle registration number in a road traffic accident.
  3. If possible, and if it’s safe to do so, take photos of the incident and your surroundings.
  4. Identify any witnesses of the accident and get their contact details.
  5. Go to the nearest hospital if your injuries are serious. If you can wait until you’re home, visit your GP to report any suffering or symptoms. This will ensure the incident is on record. If in doubt, seek help.
  6. Obtain copies of medical reports and/or any discharge reports detailing the treatment you’ve received.
  7. Visit a local police station to obtain a reference number from the Croatian police if applicable.
  8. Contact your insurer, your package holiday provider and your local representative to make them aware of what has happened.
  9. Note all your expenses and keep receipts. These costs may be reimbursed as part of your claim.
  10. Never agree with any foreign party, whether that be a tour operator or a Croatian lawyer.
  11. Contact travel litigation specialists for legal advice on your accident abroad claim.

In Croatia, you generally have a 3-year limitation period to pursue a claim though this can differ on your circumstances. If you booked a package holiday through a UK-based provider, then UK limitation dates apply which is 3 years from the date the accident occurred. Our travel litigation experts have supported thousands of jet setters who’ve been injured abroad, from injuries caused by luggage falling from the overhead lockers on a plane to serious road traffic collisions.

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For specialist advice, call us on
0330 041 5723.

References

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