electriQ DESD8LW-V2 8L Smart Dessicant Dehumidifier Heater User Manual
- June 17, 2024
- ElectriQ
Table of Contents
- electric DESD8LW-V2 8L Smart Desiccant Dehumidifier Heater
- SAFETY INSTRUCTIONS
- FEATURES
- INSTALLATION
- CONTROL PANEL
- OTHER FEATURES AND INDICATORS
- WATER DRAINAGE
- SETTING UP THE WIFI APP
- REGISTER THE APP
- SETTING UP YOUR HOME WITHIN THE APP
- CONTROLLING YOUR DEVICE THROUGH THE APP
- DEVICE DETAILS SCREEN
- TROUBLESHOOTING
- CARE AND MAINTENANCE
- FREQUENTLY ASKED QUESTIONS
- TECHNICAL DATA
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
electric DESD8LW-V2 8L Smart Desiccant Dehumidifier Heater
SAFETY INSTRUCTIONS
IMPORTANT
- Carefully read the instructions before operating the unit.
- This appliance only intended for use in an indoor domestic environment. Any other use is not recommended by the manufacturer and may cause fire, electrical shock or other injuries to person or damage to property.
- Rating: This unit must only be connected to an AC 220-240V / 50 Hz earthed outlet. Installation must be in accordance with the regulations of the country where the unit is used.
- If you are in any doubt about the suitability of your electrical supply, have it checked and, if necessary, modified by a qualified electrician.
- This dehumidifier has been tested and is safe to use. However, as with any electrical appliance – care must be taken during use.
- Disconnect the power from the appliance before dismantling, assembling or cleaning.
- Avoid touching any moving parts of the appliance.
- Never insert fingers, pencils or any other objects through the guard.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities. It is also not intended for use by those with a lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
- Do not leave children unsupervised with this appliance.
- Do not clean the unit by spraying it or immersing it in water.
- Never connect the unit to an electrical outlet using an extension cord. If a power outlet is not available, one should be installed by a qualified electrician.
- Never operate this appliance if the cord, power adapter or plug is damaged. Ensure the power cord is not stretched or exposed to sharp object/edges.
- A damaged power supply cord should be replaced by the manufacturer or a qualified electrician in order to avoid a hazard.
- Any service other than regular cleaning or filter replacement should be performed by an authorised service representative. Failure to comply could result in a voided warranty.
- Do not use the appliance for any purpose other than its intended use.
- Do not tilt the unit while in use. The unit is designed to work only in a vertical position. This dehumidifier must always be stored upright, otherwise irreparable damage may be caused.
- This unit will still operate for approximativel 10 minutes after pressing the power button to turn off. This is normal and ensures the desiccant wheel is drained of water. Avoid restarting the dehumidifier until 5 minutes have passed after being turned off.
- Never use the mains plug as a switch to start or turn off the dehumidifier. Use the provided power button located on the control panel.
- Always place the unit on a dry and stable surface.
- The appliance should not be installed in a laundry or wet room where the humidity is higher than 85% RH. This unit should be operated at an ambient temperature between 5°C and 35°C.
- Do not dry laundry directly above the unit. To prevent water from entering the dehumidifier, laundry should be placed at least 40 cm away from your dehumidifier.
- Do not place the unit next to heat sources (e.g. electrical fires, fireplaces, etc.)
- Desiccant dehumidifiers tend to absorb odours from the surrounding environment like cigarettes, cooking, cosmetics, new furniture etc. This smell is described as a burning or sour smell. This is released during operation as the zeolite disc is heated. This is not a sign of a fault and the smell will fade after usage.
- Do not store or use gasoline, petrol, paint, solvents or other flammable vapours and liquids in the vicinity of this dehumidifier or any other appliance. Do not use dehumidifiers where flammable gases or VOC can be released or accumulate.
ENERGY SAVING AND UNIT SAFETY PROTECTION TIPS
Do not cover or restrict the airflow from the outlet or inlet grills. For maximum performance, the unit should be operated at least 20 cm away from walls and 50 cm from other objects within the room. Keep the filters and grills of the appliance clean. Under normal conditions, filters and grills should only need cleaning once every three weeks (approximately). Do not use the unit without the mesh air filter as this will allow dirt to gather inside the dehumidifier, which could invalidate the warranty. A dirty filter will restrict the airflow into the machine, which will increase the resistance on the fan and could result in damage and might invalidate the warranty. Since the filters remove airborne particles, more frequent cleaning may be necessary depending on the air quality. Vacuum and wash the mesh filters with hot soapy water and dry them before placing them back in the unit.
QUICK VISUAL SAFETY GUIDE ON WHERE OR WHEN NOT TO USE YOUR DEHUMIDIFIER
FEATURES
Your DESD8LW-V2 is a top of the range desiccant dehumidifier with features not found in other units.
- Efficient, easy to use and quiet.
- Intelligent CPU controlled digital humidistat.
- Control and monitor the humidity or temperature remotely using your Android or Apple phone / tablet
- Alexa and Google home compatible: use voice commands to conveniently operate the smart dehumidifier.
- Advanced scheduling abilities using the App.
- Relative humidity adjustable between 40-80% with room humidity display.
- Above 70%: Too humid
- 70% ≥ RH ≥ 60%: Above recommended humidity.
- 60% ≥ RH ≥ 50%: Ideal humidity level.
- Below 50%: Too dry
- Easy to use control panel with led indicators.
- Ionizer an pre filter with PET materials.
- Works very well at low temperatures compared with classic compressor dehumidifiers.
- Standalone heater providing two levels of heat output with thermostatic control.
- Heats the air passing through by between 5-10°C, making the air dry and warm reducing heating bills.
- Tank full alarm & auto-stop function.
- Recessed carry handle for portability
The DESD8LW-V2 desiccant dehumidifiers uses desiccant technology to extract water from the environment. Desiccant dehumidifiers are ideal both at standard and low temperatures working in an ambient temperature range of between 5-35°C. The DESD8LW-V2 is light and easy to move, as it does not contain a heavy compressor. It also works intelligently as it is designed to extract unwanted humidity while saving money due to its advanced power saving logic. It features an intelligent digital humidistat with variable humidity settings between 40-80% RH, ensuring your room is not dried too much, and power is not wasted.
INSTALLATION
Remove any water from the water tank before starting the unit. In order to save energy, do not open windows or doors while the unit is running. Place the unit on a hard / flat surface. We would advise the unit is left to run continuously for 24hrs on its first use.
TO REDUCE NOISE LEVELS:
Place a piece of carpet or a rubber mat under the unit to reduce any vibrations while the unit is running. For minimum noise run the unit in sleep mode.
PARTS
CONTROL PANEL
HUMIDITY LEVEL & TIMER 2 DIGIT DISPLAY
The led indicator performs the following functions:
WHEN THE UNIT IS PLUGGED IN: It will indicate the humidity level of the room. WHEN ONE OF THE HUMIDITY SETTING BUTTONS ARE PRESSED: It will indicate the desired humidity, before reverting to showing the current humidity after a few seconds.
WHEN THE TIMER BUTTON IS PRESSED: It will indicate how many hours the timer function will operate, before reverting to showing the current humidity after a few seconds
CLEAN THE GRILLE AND CASE
Use water and a mild detergent to clean the washable mesh filters. Do not use bleach or abrasives. Do not splash water directly onto the main unit. Doing so may cause electric shock and can cause the insulation to deteriorate, or the unit to rust. The air intake and outlet grilles get soiled easily, so use a vacuum attachment or soft brush to clean. Wipe the dehumidifier body with a soft damp cloth or kitchen towel.
HEPA FILTER (OPTIONAL):
If using a HEPA filter, according to the time and frequency of use, it is generally recommended to replace the HEPA filter after about 3 months. The HEPA filter cannot be washed. HEPA filters can be sourced from the supplier using the reference : FIL-DESD8LW-V2HEPA
QUICK REFERENCE GUIDE
- POWER BUTTON: Press the power button to turn the dehumidifier on and off.
- SWING CONTROL BUTTON: Press once to make the louvres swing and press again to lock at 45 degrees-90 degrees. Do not operate the unit if the self-opening louvers do not open when the unit is powered on.
- TIMER BUTTON: Press the timer button to adjust the duration of the timer (1-8 hrs, start / stop timer).
IN POWER ON MODE: The number displayed will represent the number of hours the unit will run for before turning off.
WHEN THE APPLIANCE IS RUNNING
- When the room humidity level is lower than the target humidity,the heater will stop and the fan will continues to run at low speed for air circulation.
- When the room humidity is higher than the desired level, then the heater will reactivate to work for 4 hours and stop 30minutes as a circulation to extract the moisture .
Please Note: If a permanent drainage pipe is fitted, the unit will not stop operation. Setting the desired humidity to around 40% is good for a drying boost, on the units initial run, or in emergencies. It is not recommended to use it with these settings for normal operation in a domestic or office environment over a long period of time, as the air may become uncomfortably dry. To allow more moisture in the air, press the humidity button to set to a higher percentage value (e.g. 60-70%).
- CO-45% RH – Recommended for boosting drying and emergencies.
- 50-55% RH – Recommended setting, great for domestic operation and dry storage.
- 60% RH – Great for personal comfort and applications where 50% RH is considered too dry.
- 70% RH – Ideal for unoccupied properties or where an economical run is needed without the need to go drier than 70% RH
OTHER FEATURES AND INDICATORS
TANK FULL LIGHT
The light will illuminate and the unit will beep when the tank is ready to be
emptied, or if the water tank is incorrectly inserted. The water level control
will shut off the dehumidifier until the tank has been emptied and replaced in
its proper position.
AUTO-RESTART
When turning off the unit in standby mode, the unit will remember the last setting when the unit is turned on again. If power failure occurs, the unit can restart automatically and the memory function will not work. If set to “child lock” and “timer”, the unit will shut off when the timer is done, but the memory function will not work on child lock and timer when the unit is turned on again. LIGHTWEIGHT PORTABLE DESIGN ON CASTORS The dehumidifier is built to be compact and lightweight. Your dehumidifier is an advanced micro- CPU controlled device capable of self-diagnostics. The LCD display may also show error and protection codes.
POSITIONING THE DEHUMIDIFIER
A badly positioned dehumidifier will have little effect. In positioning the dehumidifier please ensure circulation of the air is not restricted around the unit. At least 20 cm space should be allowed around the unit. This dehumidifier is designed for indoor residential / small office applications only and any commercial or industrial use will invalidate the warranty. Use the dehumidifier in an enclosed area for maximum efficiency. Close all external doors and windows to create an effective operating environment. Do not use outdoors. Your electriQ dehumidifier will begin to protect your space from the harmful effects of excessive moisture as soon as it is turned on. Excess moisture is dispersed throughout your home. For this reason, the dehumidifier should be positioned in a central and clear location so that it can draw this moist air towards it. A warm hallway or landing is an ideal position for your dehumidifier. If possible, leave interior doors ajar to allow air circulation between rooms.
Alternatively, if you have a serious problem in one area you can begin by positioning the dehumidifier in that area and moving it to a more central location at a later date. Please note the unit should not be placed directly against a radiator or other heat source. When positioning your electriQ dehumidifier, ensure that it is placed clear of any obstacle that may limit the air movement, and ensure it is placed on a dry flat surface.
WATER DRAINAGE
When the water tank is full, the unit will stop operating. When this happens,
the TANK FULL light will show on the control panel, and the unit will bleep.
Note: Only empty the water tank when it is full or before moving or
storing the unit. There are two ways to dispense collected water.
USE THE INTERNAL WATER TANK
When the tank is full, the unit will stop running, and the TANK FULL indicator light will display. Grip the tank securely and carefully pull out. Empty the water tank and reinsert it into the dehumidifier. The tank must be in place and securely seated for the dehumidifier to operate again. The dehumidifier will re-start when the tank is restored to its correct position.
NOTES:
- Do not remove the water tank immediately after the unit stops. Please wait a while to avoid the water dripping into the unit and causing damage.
- Only empty the water tank when it is full or before moving or storing the unit.
- Do not rest the tank on the floor because the bottom of the tank could be uneven and the tank may fall, causing water to spill.
- When you remove the tank, do not touch sensors or any parts which are situated behind the tank. Doing so may damage the product. Be sure to push the tank gently all the way into the unit. Banging the tank against anything or failing to push it securely into place may prevent the unit from operating.
- Do not remove or damage the float switch in the water tank, otherwise the machine will stop working.
- Please make sure the water tank cover is put back into place correctly before the water tank is reinserted.
- If the water tank is inserted incorrectly, the full tank indicator will illuminate. Remove the water tank and reinsert to turn the indicator off and resume normal use.
- At all times, avoid water entering the unit. It may cause an electrical hazard and damage the unit.
SET UP CONTINUOUS DRAINAGE
The dehumidifier has a continuous drain hole that can be connected to a plastic pipe with a length of 2m and an inner diameter of Φ15XΦ18 mm (Not Supplied). Water can be plumbed in or drained into a sink, a larger receptacle or through the wall into an outside drain. Please follow the steps below to set your unit up for continuous drainage.
- Cut off the cover for the continuous drain on the back of the unit.
- Pull out the water tank and connect a water tube with an inner diameter of 15mm to the drain connector, and ensure the connection is tight
- Replace the water tank into position within the unit.
This unit uses gravity to dispose of the water collected and as such the drain should be lower than the dehumidifier water ou tlet. Be sure to run the water pipe downward and let the water flow out smoothly. Do not kink or bend the pipe.
NOTE: When the continuous drain feature is not being used, remove the pipe installation, to start the water collecting in the water tank. The permanent drain can be used in conjunction with a water pump (e.g. when draining from a cellar) to lift the water upwards .
SETTING UP THE WIFI APP
BEFORE YOU START
- Ensure your router provides a standard 2.4GHz connection.
- If your router is dual-band ensure that both networks have different network names (SSID). The provider of your router / Internet service provider will be able to provide advice specific to your router.
- Place the dehumidifier as close as possible to the router during setup.
- Once the app has been installed on your phone, turn off the data connection, and ensure your phone is connected to your router via WIFI.
DOWNLOAD THE APP TO YOUR PHONE
Download the ”TUYA SMART” app, from your chosen app store, using the QR codes below, or by searching for the app in your chosen store.
CONNECTION METHODS AVAILABLE FOR SETUP
The smart device has two different setup modes, CF (Quick Connection) and AP
(Access Point). The quick connection is a quick and simple way to set the unit
up. AP connection uses a direct local WIFI connection between your phone and
the dehumidifier to upload the network details.
Before starting the setup, please ensure that your dehumidifier is in the
correct standby mode for the connection type you are attempting, the display
your dehumidifier will indicate this.
To connect to the WIFI, press and hold the SWING button when the unit is in
standby mode for approximately 3 seconds
CHANGING BETWEEN CONNECTION MODES / WIFI RESET
To change the unit between the two connection types, hold the SWING button for 3 seconds. The connection mode is signified by the frequency of the flashing Smart light. This will also remove any previous WIFI configuration.
Connection Type | Frequency of Flashes |
---|---|
CF (Quick Connection) | Flashes twice per second |
AP (Access Point) | Flashes once per second |
REGISTER THE APP
SETTING UP YOUR HOME WITHIN THE APP
TUYA is designed so it can work with a large number of compatible smart devices within your home. It can also be set up to work with multiple devices within different houses. As such, during the setup process the app requires that different areas are created and named to allow easy management of all your devices. When devices are then added, they are assigned to one of the rooms you have created.
CREATING ROOMS
CONNECTING USING QUICK CONNECTION
Before initiating the connection, make sure the unit is in standby mode, with the WIFI light flashing twice per second. If not, follow the instructions for changing the connection mode. Ensure your phone is connected to the WIFI network. (We advise turning mobile data off during setup)
CONNECTING USING AP MODE (ALTERNATIVE METHOD)
Before initiating the connection, make sure the unit is in standby mode, with the WIFI light flashing once per second. If not, follow the instructions for changing the connection type. Ensure your phone is connected to the WIFI network. (We advise turning mobile data off during setup)
This will then transfer the settings to the dehumidifier. Once the connection process has completed, go back to the network settings on your phone to ensure your phone has reconnected to your WIFI router.
CONTROLLING YOUR DEVICE THROUGH THE APP
THE HOME SCREEN
DEVICE SCREEN
The device screen is the main control screen for the dehumidifier, providing access to the controls to amend the functions of the dehumidifier.
SMART SCENES
Smart Scenes is a powerful tool providing the option to customise the operation of the dehumidifier based both on conditions within the room and outside influences. This gives the user the option of specifying much more intelligent actions. These are split into two categories Scene and Automation.
SCENE
Scene allows for a one-touch button to be added to the Home screen. The button can be used to change a number of settings in one go and can change all the settings within the unit. A number of scenes can easily be set up, allowing the user to easily change between a number of preset configurations. Below is an example of how to set up a scene:
- Once all the functions required have been added, press the Save button in the top right corner to finalise and save your new Scene
AUTOMATION
Automation allows an automatic action to be set up for the device. This can be triggered by the Time, indoor temperature, humidity of the room, weather conditions, and a range of other influences.
-
Press the Pen next to
“Please Enter Scene Name” to input the name for your Scene Show on Dashboard: Leave this on if you require the scene to be displayed as a button on the Home Screen Press the Red Plus to add the action required. Then select the dehumidifier from the list of devices. -
Setup is very similar to the scene setup on the previous page, and includes an extra section for specifying a trigger for the scene to start.
- Press the Pen next to “Please Enter Scene Name” to input the name for your Scene
- Press the Red Plus next to “When any condition is satisfied” to add the trigger
- Press the Red Plus next to “Execute following actions” to add the action required. Then select the dehumidifier from the list of devices.
-
Select the condition when the automation should start. A number of triggers can be combined.
-
Chose the function, set the value for the function, and then press the back button in the top right corner, to return to the previous screen.
-
Once all the functions required have been added, press the Save button in the top right corner to finalise and save your new scene. The automation is now set up, it can be turned on and off using the toggle on the image shown on step 2.
DEVICE DETAILS SCREEN
The device details screen gives you the option to edit the details for the device, and use some of its additional features. The device details screen can be accessed from the device screen by pressing on the symbol in the top right hand corner.
CHANGING THE NAME OF YOUR DEVICE
The top option within this allows you to change the name of the device to something relevant to the use of the product, such as “Living Room Dehumidifier”. Within the menu, you also have the option of setting up a pattern lock or change your password.
DEVICE SHARING
This allows you to share access to the controls of your dehumidifier with friends and family.
PROFILE TAB
The Profile tab allows you to make changes to the app, such as setting up a username and editing or adding rooms. Within the Profile tab, you are also able to change settings related to the app itself.
TROUBLESHOOTING
CONNECTION TROUBLESHOOTING
- Check whether the device is powered on and is in the correct standby mode, if not please refer to the CHANGING BETWEEN CONNECTION MODES section on page 12.
- Ensure the WIFI password has been entered into the app correctly (Case sensitive)
- Check that the phone is connected to the WIFI you are connecting the device to.
- Ensure the network you are connecting it to is 2.4Ghz (5Ghz WIFI networks are not supported), and that there is a strong WIFI signal to the item.
- If your router is dual band, ensure that the 2.4ghz network has a different network name (SSID). Further advice on changing router settings will be available from your Internet service provider / Router manufacturer.
- Check the settings on the router. Encryption should be WPA2-PSK and authorisation type should be set to AES
- Try using the alternative connection method. i.e. If connection is failing when attempting to connect through CF mode, try AP mode.
CARE AND MAINTENANCE
Always shut off the unit and unplug it from the mains before cleaning or performing any maintenance. When it is not in use for long periods, it is advisable to remove the plug from the power socket. Do not use chemical solvents (such as benzene, alcohol or gasoline) as they may cause irreversible damage to the unit.
FILTER CLEANING
The Air-inlet may gather dust easily, clean it often with a soft, damp cloth. If the filter is covered by dust, the airflow and the performance of the unit will be affected. It may even cause damage to the unit. We recommend that you regularly clean the filters. The dehumidifier must be disconnected from the socket before maintenance, and the filters must be allowed to fully dry before use.
- Remove the filters from the unit, and tap the dust away.
- Clean the mesh filter with a vacuum cleaner or a soft brush.
- If dirt and grease have accumulated , wash the mesh filter in hot soapy water.
- Replace the filters in position.
NOTE: Never use the unit without the antibacterial mesh dust filter.
HEPA FILTER (OPTIONAL):
If using a HEPA filter, according to the time and frequency of use, it is generally recommended to replace the HEPA filter after about 3 months. The HEPA filter cannot be washed.
CLEAN THE WATER TANK
Every few weeks, clean the tank to prevent the growth of mould, mildew and
bacteria. Partially fill the tank with clean water and add a little mild
detergent. Swish it around before emptying the tank and rinsing.
NOTE: Do not use a dishwasher to clean the tank. After cleaning and
drying the tank must be reinserted securely into the dehumidifier in order to
restart operation.
END OF SEASON MAINTENANCE
- Empty and clean the water tank.
- Clean the unit and the filters as per the cleaning procedure above.
- Coil the power cord on the special cord storage rest at the back of the unit.
- Cover the unit and keep it in a dry place.
POWER CORD MAINTENANCE AND REPLACEMENT
If the power cord is damaged, it could cause a short circuit or become a fire risk. Please avoid pulling the cord, twisting or pressing it and keep it away from pets. If the power cord is damaged, power the unit off and unplug it immediately. Contact an electrician or service centre for repairs; do not attempt to repair the unit yourself.
TROUBLESHOOTING
Problem | Possible Cause | Solution |
---|
The unit does not work
| Power is abnormal| Contact an electrician to perform a repair.
Water tank displaced or
full
| Check water tank placement or empty water tank
Room temperature is
too high, or air-outlet is covered
| ****
Lower room temperature, clear air outlet
Poor performance
| Filter is dirty| Clean the filter
Door & windows are
open
| Close door & windows
Air-inlet or out-let is
blocked.
| Clean air-inlet & air-outlet
Too Noisy
| Unit is not placed on even surface.| Place the machine on the flat surface.
Add carpet or rubber mat underneath
Filter is blocked| Clean the filter
The device does not dehumidify| The relative humidity in the room where the
dehumidifier is
operating is too low.
| The dehumidifier dries down to the target relative humidity set and will then go into standby if the desired humidity has been reached.
The
dehumidifier works, but relative
humidity is still high
| The place is too large. This dehumidifier can dry up to about a small
five-bedroom house.
| We recommend using a dehumidifier with a greater capacity. Call customer
service line for advice.
There are too many sources of moisture. Bathing, washing, drying clothes and
cooking all put moisture
into the air.
| ****
We recommend using a dehumidifier with a greater capacity.
Paraffin or Calor gas heating can add too
much moisture into the air
| ****
Consider using alternative heat sources
The windows
were clear, and now condensation
has returned.
| The outside air
temperature has dropped significantly, and the windows are
colder.
| ****
Set the dehumidifier to 40%RH and run for longer
I cannot remove the
condensation from my windows, even in “Continuous” or “Laundry” mode
| The surface
temperature of the windows is too low for a dehumidifier to prevent condensation. Common with single glazed windows or poorly insulated houses when the outside air
temperature drops
below 0⁰C
| ****
Keep running the dehumidifier on “Laundry” 24 hours a day and if the air temperature outside increases the condensation on windows may clear
The
dehumidifier is blowing out warm air
| The dried air is passed
over a heating element before it is blown into the room as part of the dehumidification
process
| ****
This is normal and helpful, especially in the cold weather; a dehumidifier is not an air cooler.
Knocking
noise coming from the dehumidifier
| The motor wheel is low
on lubrication or dirt may have entered the motor ball bearings
| ****
Run the dehumidifier in Laundry mode for two days to increase the lubrication, if the fault persists then call the service centre
Water not draining down the hose
| ****
The hose is fitted for continuous drainage, but the water still goes into the tank
| Negative air pressure in the room is pulling the water back into the
dehumidifier overflow. Insert a 3 mm hole into the top of the tube 25 mm down
from the spout. This will introduce air into the tube and balance out the air
pressure.
---|---|---
Dirt is gathered in the internal tray. May need servicing.
If the fault persists then call the service centre
Dehumidifier leaks water onto the floor
| Usually means that the
dehumidifier is not on a level surface or that the filter has not been cleaned often enough and dirt has fallen into the internal tray
dehumidifier.
| Check that the water bucket is not cracked by filling it with water and
placing it on kitchen paper on the kitchen side.
Check if filters are clean
If the fault persists then call the service centre
Machine not switching off the heater when desired humidity is reached|
Temperature and relative humidity sensor that reads the room reading is unable
to read the correct readings| Clean the filter and blow the air sensor with a
hover or hairdryer on the COLD setting to clear the sensor of dirt
Unplug the dehumidifier for 10 minutes to reset PCB and then turn back on.
If the fault persists then call the service centre
On pressing
power off fan still works for around
minutes and
switches off
| ****
Unit is drying/cooling internally before going in off mode
| ****
Normal operation. DO NOT remove power until this has finished.
Note: when the fault cannot be solved by the solutions above, please contact the service centre for help, do not attempt repairs.
Error code | Reason |
---|---|
C1 | NTC1 is open cut or short cut |
C2 | NTC 2 is open cut or short cut |
C3 | NTC1 &NTC 2 are open cut or short cut |
C4 | Sync motor is failure |
P3 | Pre-filter clean notice |
88 | Temperature and humidity sensor failure |
FREQUENTLY ASKED QUESTIONS
- WHY DOESN’T THE UNIT WORK /OR STOPS SUDDENLY?
- The water tank may be full or displaced. Empty the tank and carefully replace in the unit to rectify.
- WHY DOES IT REQUIRE EMPTYING VERY REGULARLY?
- When you first use your dehumidifier, it will work harder to reduce the room humidity down to 50%RH (SMART mode or the desired humidity set in dehumidifier mode). This is the time when it will produce the most water and as such will require emptying most frequently (even 2-3 times /day). As the room becomes dryer, the dehumidifier will collect less water and it will take longer to fill the tank, this is perfectly normal. When the target relative humidity has been reached the dehumidifier will stop collecting water and will operate for longer periods in fan-only mode, this is normal operation. The intelligent logic of your machine will save you money.
- WHAT DESIRED HUMIDITY SHOULD I SET THE DEHUMIDIFIER TO?
- Unless you are using the unit to dry clothes, we recommend setting the desired humidity to between 50 and 60%. For unoccupied properties, garages and etc, set the unit 60-70%RH with the fan in normal or sleep mode according to your needs. That will ensure minimum power consumption while preventing moisture-related issues. THE ROOM HAS REACHED THE DESIRED HUMIDITY, BUT STILL HAVING PROBLEMS WITH CONDENSATION If you find that you still have condensation on your windows or you need to dry the air further, set the unit to 40%RH or continuous mode with the fan set to turbo mode. This may be necessary if you have single glazed windows, the house is poorly insulated or if the outside air temperature drops towards freezing. Using the unit in turbo mode will add more heat to your room and reduce your heating bill as dry air will heat quicker
electriQ UK SUPPORT
For your own convenience, make these simple checks before calling the service line.
- Has the unit been standing upright? (for at least 2 hrs)
- Is the unit plugged into the mains? Is the fuse OK?
- Switch the unit on and wait three minutes to see if the issue is resolved.
- Check whether the water tank is full.
- Have you followed the troubleshooting procedures?
If the unit still fails to operate call: 0330 390 3061 or fill in the online form Office hours: 9AM – 5PM Monday to Friday
Unit 2A, Trident Business Park, Neptune Way, Leeds Road, Huddersfield, HD2 1UA
DECLARATION OF CONFORMITY
Hereby, electriQ declares that this dehumidifer is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address:
TECHNICAL DATA
Model No. | DESD8LW-V2 |
---|---|
Rated Voltage | 220-240V ~ 50Hz |
Dehumidify Capacity | Max 8 L/Day (20oC RH60%) |
Max Rated Input Power | 610 W |
Tank Capacity | 2.0 litres |
Air Volume | 150 m3/h |
Noise level | ≤48 dB(A) |
Net Weight | 8.0 kg |
All information provided is for reference only. Products specifications may change due to continuous product development.
Disposal: Do not dispose of this product as unsorted waste. Collection of such waste must be handled separately as special treatment is necessary.
Recycling facilities are now available for all customers at which you can deposit your old electrical products. Customers will be able to take any old electrical equipment to participating sites run by their local councils. Please remember that this equipment will be further handled during the recycling process, so please be considerate when depositing your equipment. Please contact the local council for details of your local household waste recycling centre
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>