YEEDI DDX19 Floor Cleaning Robot Instruction Manual

YEEDI DDX19 Floor Cleaning Robot Instruction Manual

Important Safety Instructions

IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE.

When using an electrical appliance, basic precautions should always be followed, including the following:
WARNING: Read all safety warnings and instructions. Failure to follow the warnings and instructions may result in electric shock, fire or serious injury

1. Do not allow to be used as a toy. Close attention is necessary when used by or near children.
2. Clear the area to be cleaned. Remove power cords and small objects from the floor that could entangle the Appliance. Tuck rug fringe under the rug base, and lift items such as curtains and tablecloths off the floor.
3. If there is a drop off in the cleaning area due to a step or stairs, you should operate the Appliance to ensure that it can detect the step without falling over the edge. It may become necessary to place a physical barrier at the edge to keep the unit from falling. Make surehe physical barrier is not a trip hazard.
4. Only use as described in this manual. Only use attachments recommended or sold by the manufacturer.
5. Do not handle plug or appliance with wet hands.
6. Non-rechargeable batteries are prohibited.
7. Do not use without dust bin and/or filters in place.
8. Do not operate the vacuum in an area where there are lit candles or fragile objects on the floor to be cleaned.
9. Do not use and store in extremely hot or cold environments (below -5˚C /23˚F or above 40˚C/104˚F). Please charge the robot in temperature above 0°C/32°F and below 40°C/104°F.
10. Keep hair, loose clothing, fingers, and all parts of body away from any openings and moving parts.
11. Do not operate the Appliance in a room where an infant or child is sleeping.
12. For INDOOR use ONLY. Do not use the Appliance in outdoor, commercial or industrial environments. Do not use Appliance on wet surfaces or surfaces with standing water.
13. Do not allow the Appliance to pick up large objects like stones, large pieces of paper or any item that may clog the Appliance.
14. Do not use to pick up flammable or combustible materials such as gasoline, printer or copier toner, or use in areas where they may be present.
15. Do not pick up anything that is burning or smoking, such as cigarettes, matches, hot ashes, or anything that could cause a fire.
16. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
17. Take care not to damage the power cord. Do not pull on or carry the Appliance or Docking Station by the power cord, use the power cord as a handle, close a door on the power cord, or pull power cord around sharp edges or corners. Do not run Appliance and Docking station over the power cord. Keep power cord away from hot surfaces. Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
18. If the power cord is damaged, it must be replaced by the manufacturer or its serviceagent in order to avoid a hazard.
19. Do not use with a damaged power cord or plug. Do not use the Appliance or Docking Station if it is not working properly, has been dropped, damaged, left outdoors, or come in contact with water. It must be repaired by the manufacturer or its service agent in order to avoid a hazard.
20. Turn OFF the power switch before cleaning or maintaining the Appliance. Turn off all controls before unplugging. Always turn off this appliance before connecting or disconnecting motorized nozzle.
21. Remove the Appliance from the Docking Station, and turn OFF the power switch to the Appliance before removing the battery for disposal of the Appliance.
22. The battery must be removed and discarded according to local laws and regulations before disposal of the Appliance.
23. Please dispose of used batteries according to local laws and regulations.
24. Do not incinerate the Appliance even if it is severely damaged. The batteries can explode in a fire
25. When not using the Docking Station, unplug from outlet when not in use and before servicing.
26. The Appliance must be used in accordance with the directions in this Instruction Manual. ECOVACS HOME SERVICE ROBOTICS cannot be held liable or responsible for any damages or injuries caused by improper use.
27. Prevent unintentional starting. Ensure the switch is in the off position before connecting to battery pack, picking up or carrying the appliance.
28. When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire.
29. Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
30. Do not use a battery pack or appliance that isdamaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
31. Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to  fire or temperature above 130°C may cause explosion. The temperature of 130°C can be replaced by the temperature of 265°F.
32. Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
33. Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
34. Do not modify or attempt to repair the appliance or the battery pack (as applicable) except as indicated in the instructions for use and care.
35. Place the cords from other appliances out of the area to be cleaned.
36. Do not operate the vacuum in a room that has lit candles on furniture that the vacuum may accidentally hit or bump into.
37. Do not allow children to sit on the vacuum.
38. Use only as described in this manual. Use only manufacturer’s recommended attachments.
39. Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
40. Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire.
41. The robot contains batteries that are only replaceable by skilled persons. To replace the robot’s battery, please contact Customer Service.
42. If the robot will not be used for a long time, fully charge the robot and power OFF for storage and unplug the Docking Station.
43. To Reduce The Risk Of Electric Shock – Do not use on wet surfaces. Do not expose to rain. Store indoors.
44. To Reduce The Risk Of Injury From Moving Parts – Unplug Before Servicing.
45. Risk Of Injury. Brush May Start Unexpectedly. Unplug Before Cleaning or Servicing.
46. To reduce the risk of injury, user must read instruction manual.
47. To Reduce The Risk Of Electric Shock – Do not use outdoors or on wet surfaces.
48. Please make sure your power supply voltage matches the power voltage marked on the Docking Station.
49. Do not use the Docking Station if it is damaged.
50. The plug must be removed from the receptacle before cleaning or maintaining the Docking Station.
51. Connect to a properly grounded outlet only. See Grounding Instructions.
52. Power Switch: “I”=ON, “O”=OFF.

| Direct current
---|---
| Alternating current

This Device Complies with DHHS Radiation Rules,
21CFR Chapter 1, Subchapter J.

Federal Communications Commission (FCC) Interference Statement

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

Caution: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device contains licence-exempt transmitter(s)/ receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

RF exposure warning

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter.
MPE caution (for mobile device under Part 15.247 device)
To satisfy FCC&ICRF exposure requirements, a separation distance of 20cm or moreshould be maintained between the antenna of this device and persons during device operation.
To ensure compliance, operations at closer than this distance is not recommended.
To disable Wi-Fi module on Robot, power the robot ON. Place the robot on the OMNI Station making sure the Charging Contacts on Robot and the Station Pins make a connection. And press and hold the AUTO Mode Button on the robot for 30 seconds.
To enable Wi-Fi module on Robot, power the robot OFF and then power ON. And unplug the Station and plug it again.
Press and hold the seconds to shut do Button on the Station for 30 Light Strip. If you want to turn on Light Strip, please short press the Button

SAVE THESE INSTRUCTIONS GROUNDING INSTRUCTIONS

This appliance must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipmentgrounding conductor and grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
WARNING – Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
This appliance is for use on a nominal 120-V circuit and has a grounding attachment plug that looks like the plug illustrated as the following photo. Make sure that the appliance is connected to an outlet having the same configuration as the plug. No adaptor should be used with this appliance.

For INDOOR household use ONLY.
This device contains licence-exempt transmitter(s)/ receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

To satisfy FCC&ICRF exposure requirements, a separation distance of 20cm or more should be maintained between the antenna of this device and persons during device operation.
To ensure compliance, operations at closer than this distance is not recommended.

Device Update

Typically, some devices are updated bi-monthly, but not always so specific.
Some devices, especially those that went on sale more than three years ago, will only be updated if a critical vulnerability is found and fixed.

Package Contents

Robot| | OMNI Station| | Base|
---|---|---|---|---|---
Power Cord| | Side Brush| | Instruction Manual|

Note:

• Figures and illustrations are for reference only and may differ from actual product appearance. Product design and specifications are subject to changes without notice

Product Diagram

1. Robot
   Button on Robot
   Short Press : Start/Pause
   Long Press for 3s : Return to charge
   

2. Bottom View
   
   

3. RESET Button
   Restore to default settings: Press and hold RESET Button for 5 sec- onds. After you hear the voice prompt, the startup music will be played and the robot will be restored to default settings
   

4. Dust Bin
   
   

5. Station (Front)
   
   Note:

   • If the indicator light flashes red, check YEEDI App for details about the malfunction.
   • Wipe the charging contacts of the OMNI Station with a dry cloth if robot is unable to get charged.

6. **Dust Bag

**

7. Station (Back)
   
   

Sensors

Robot and surroundings through the time difference of reflection, it can map according to the objects around while Robot is moving� Detection of 10 m�
**** TrueDetect 3D Sensor| The sensor emits infrared rays and receives the light reflected from obstacles in front of it� With Infrared Ranging- measuring the distance between Robot and surroundings by using the Similar Triangle Method, it can identify and avoid the obstacles nearby� Detection of 0�8 m�
**** Anti-drop Sensor| With Infrared Ranging-detecting the distance between the bottom of Robot and ground by Infrared Sensor at the bottom, Robot will not move forward when there are stairs in front (For example: White ground height greater than 55mm� Black ground height greater than 30mm�) or the identified distance exceeds the present one, realizing the Anti-drop�
Carpet Detection Sensor| The ultrasound probe can emit ultrasonic waves with a frequency of 300KHZ� The energy of the ultrasonic waves is absorbed by the carpet� If the reflected energy is below the threshold, the Robot recognizes the presence of the carpet�
Anti-collision Sensor| When the transmitted signal is blocked by an obstacle, the signal receiver will not be able to receive the signal� With this principle, Robot will avoid obstacles when colliding with them�
**** Edge Sensor| With infrared distance measurement, Robot can detect the distance between itself and objects on its right side� When there is a wall or obstacle on the right side, Robot will perform edge cleaning to avoid missing spots or collisions�

Notes before Cleaning

Tidy up the area to be cleaned by putting furniture, such as chairs, in their proper place.

It may be necessary to place a physical barrier at the edge of a drop to stop the unit from falling over the edge.

During the first use, make sure each room door is open to help Robot fully explore your house.

Put away objects including cables, cloths and slippers, etc. on the floor to improve the cleaning efficiency

Before using the product on a rug with tasseled edges, please fold the rug edges under.

Please do not stand in narrow spaces, such as hallways, and make sure not to block the d-ToF sensor.

Quick Start

Before using, please remove all protective materials.
Installation
The sound of Click indicates proper installation

Download the YEEDI App

To enjoy all available features, it is recommended to control your robot via the YEEDI App.

1. Scan the QR Code under the Top Cover to download the App

2. Search the YEEDI to download the App.

Connect Robot with App

1. Via Bluetooth: Turn on the robot and mobile phone Bluetooth. Allow the App to obtain mobile phone Bluetooth permission. Tap or in the App. The App will automatically pop up a nearby robot. Or scan the QR code to enter Bluetooth distribution mode.
2. Via Wi-Fi : You can also choose to connect robot with the App through other methods according to the prompts on the App’s page. Note: Please connect via Bluetooth for a better experience.

Wi-Fi Network Requirements:

• You are using a 2.4GHz or 2.4/5 GHz mixed network.
• Your router supports 802.11b/g/n and IPv4 protocol.
• Do not use a VPN (Virtual Private Network) or Proxy Server.
• Do not use a hidden network.
• WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.
• WEP EAP (Enterprise Authentication Protocol) is not supported.
• Use Wi-Fi channels 1-11 in North America and channels 1-13 outside North America (refer to local regulatory agency).
• If you are using a network extender/repeater, the network name (SSID) and password are the same as your primary network.
• Please enable the WPA2 on your router.

Wi-Fi Indicator Light

| Breathing White| Disconnected to Wi-Fi
---|---|---
Solid White| Connected to Wi-Fi

Please be aware that the realization of intelligent functions such as remote startup, voice interaction, 2D/3D map display and control settings, and personalized cleaning (depending on different products) requires users to download and use YEEDI App, which is constantly updated. You need to agree to our Privacy Policy and User Agreement before we can process some of your basic and necessary information and enable you to operate the product. If you do not agree with our Privacy Policy and User Agreement, some of the aforementioned intelligent functions cannot be realized through YEEDI App, but you can still use the basic functions of this product for manual operation.

Get the Full Version of Instruction Manual

Scan the QR Code under the Top Cover

Charge Robot

1. **Assemble the Station

**

2. Place the Station
   Keep the area around the Station clear of objects especially objects with reflective surfaces.
   

   • If there are reflective objects such as mirrors and reflective skirting lines near the Station, the bottom 14 cm of that should be covered.
   • Do not place the Station under direct sunlight.
   • Place Station in a location with a strong Wi-Fi signal.

3. **Use Water Tanks

**

  * It is recommended to use YEEDI Cleaning Solution (sold separately). Using other cleaning solution may cause robot slipping, water tank block and other problems.

4. **Power On

“I” = ON,”O”= OFF**

  * Robot can’t be charged when the power is turned off.
  * When robot is not working, it is recommended to keep it powered ON and charging

5. Charge Robot
   
   Make sure the Station is connected to the power supply. Use the YEEDI App to recall robot to enter the Station to charge it up.

   • It is recommended that robot start cleaning from the Station. Do not move the Station while cleaning.

6. Operate Robot

   • Create a map
     Order the robot to map by YEEDI App. When creating a map for the first time, please follow robot to help eliminate some minor issues.
     When mapping, robot will explore the house environment automatically. The exploration path may be different from cleaning path. Set up Virtual Boundary via the App: Map >> Virtual Boundary.

   • Start vacuum

   • When mopping, robot will recognize floor types. Robot is able to lift mops automatically when encountering carpet. Please don’t use the robot on shaggy rugs or carpets with fibres longer than 10mm. It is recommended to fold up the shaggy rugs with fibres longer than 10mm during the cleaning process, or set the shaggy carpeted area as a No-Entry Zone by setting Virtual Boundary in the YEEDI App.
     Before first vacuuming, please make sure the robot is in the Station and fully charged. Tap on robot to start. You can also use the YEEDI App to start robot.
     

   • Note:

   • Do not frequently remove washable mopping pads.

   • Do not use a rag or any other object to scratch the Mopping Pad Plates.

   • When the YEEDI App prompts that the mops need to be replaced, please replace them in time. Explore more accessories at YEEDI App or at https://[www.yeedi.com.](http://www.yeedi.com.)

   • Pause
     Tap  on robot to pause during vacuuming. You can also use the YEEDI App to pause robot,

   • Wake up
     The indicator light will go out after robot is paused for a few minutes. Press on robot to wake it up. After stopping working for about 1h, robot may enter standby mode.
     

   • Back to Station
     Make sure the Station is connected to the power supply. Use the YEEDI App to recall robot to enter the Station to charge it up.
     

   • Deep Sleep Mode
     Robot will enter deep sleep mode to protect the battery if the robot stays outside the Station for about 5 h. Please switch OFF and ON to wake up the robot.

7. Station
   When robot is in the Station, short press to start/pause. Long press to self-clean the Station.
   

Regular Maintenance

To keep robot running at peak performance, perform maintenance tasks and replace parts at the following frequencies:

TrueDetect 3D Sensor Universal Wheel Anti-Drop SensorsAnti-collision Sensors and Bumper Charging Contacts on Robot Charging Contacts on Stationd-ToF Laser Module| About 1 month| /
Mop Washing Tray| About 150 days| /
Clean Water Tank| Every 3 months| /
Dirty Water Tank| Once per month| /
Dust Collection Cabin| Once per month| /
OMNI Station| Once per month| /

Maintain Dust Bin and Filter

1. 

2. 

3. 

4. 
   Note:

5. Please rinse the filter with water as shown above.

6. Do not use finger or brush to clean the Filter.

Note: Completely dry the filter before use.
Explore more accessories at YEEDI App or at https://[www.yeedi.com.](http://www.yeedi.com.)

Maintain Brush and Side Brush

Brush

• Explore more accessories at YEEDI App or at https://[www.yeedi.com](http://www.yeedi.com).

**Side Brush

**

Maintain Other Components

1. 2. 
      Wipe the components with a clean, dry cloth. Avoid using cleaning sprays or detergents.

2. 
   Rotate the Module to clean the lens gently

3. 

4. 

5. 

  * Explore more accessories at YEEDI App or at https://[www.yeedi.com.](http://www.yeedi.com.)

Maintain OMNI Station

Note:

• Please don’t enable self-clean when robot is working.
• If there is remaining dirty water in the Mop Washing Tray, the Station will drain the water first after a long press on . Please long press to start self-clean.

1. **Long press for 3 s to start self-clean.

**

2. **Clean the Mop Washing Tray.

**

3. **The Station will drain the water out of the Tray automatically.

**

4. **Empty the Dirty Water Tank.

**

Maintain Mop Washing Tray

1. Take the Detachable Tray and Base Filter out for washing
   
   

2. Install
   
   

Note: Please install Mop Washing Tray properly to prevent malfunction.

Maintain Dust Bag

1. Discard the Dust Bag.
   
   Hold the Handle to lift out the Dust Bag, which can effectively prevent dust leakage.

2. Clean the Dust Collection Cabin with a Dry Cloth and Put a New Dust Bag in.

3. Close the Dust Collection Cabin.

Hold the Handle to lift out the Dust Bag, which can effectively prevent dust leakage.

STORAGE

Please fully charge and switch OFF the robot before storage. Please recharge it every 1.5 months to prevent the battery from overdischarge.

Note:

• Robot can’t be charged when the power is turned off.
• When robot is not working, it is recommended to keep it powered ON and charging.
• If the battery is over-discharged or not used for a long time, the robot may not be charged.Please contact us for help. Do not disassemble battery by yourself

Troubleshooting

Enter the correct home Wi-Fi username and password�
Robot is not within range of your home Wi-Fi signal�| Make sure robot is within range of your home Wi-Fi signal� Try to stay as close to the Wi-Fi signal as possible�
**** Robot is not in the configuration state�| Press the Reset Button to connect robot to your phone by Bluetooth� If failed, please press the Reset Button and   to connect via YEEDI App�
There is no home Wi-Fi on the Wi-Fi list�| 1� Check if the Wi-Fi name contains special characters� Please do not use special characters like !@#& ￥%/\。2� Do not use a 5Ghz network�
Incorrect App installed�| Please download and install YEEDI App�
**** 2| **** The map is lost�| **** The map might be lost if you move robot when cleaning�| Move robot to the front of the Station to retrieve the map�Find the restored map in the Map Management and tap “Use This Map” to retrieve it� You can lock the map in the YEEDI App�If this problem persists after trying the above solutions, please restart mapping�
3| Unable to create furniture map on App�| Move robot when cleaning might cause the map to be lost�| During cleaning, do not move robot�
Auto cleaning is not finished�| Make sure robot automatically return to the Station after cleaning�
4| Robot Side Brush drops out of place during use�| The Side Brush is not properly installed�| Make sure the Side Brush clicks into place�
**** 5| **** No signal found� Unable to return to the Station�| The Station is incorrectly placed�| Please place the Station correctly according to the instructions in the [Charging robot] section�
The Station is out of power or manually moved�| Check whether the Station is connected to power supply� Do not manually move the Station�
Robot does not start cleaning from the Station�| It is recommended that robot start cleaning from the Station�
The charging route is blocked� For example, the door of the room with the Station is closed�| ** Keep the charging route clear�
No.| Malfunction| Possible Causes| Solutions
---|---|---|---
** 6| Robot returns to the Station before it has finished cleaning�| The room is so large that Robot needs to return to recharge�| Please enable Continuous Cleaning� For more details, please follow the App instructions�
Robot is unable to reach certain areas blocked by furniture or barriers�| Tidy up the area to be cleaned by putting furniture and small objects in their proper place�
**** 7| **** Robot is unable to charge�| Robot is not switched ON�| Switch ON Robot�
Robot’s Charging Contacts are not connected to the Station’s Charging Contacts| Make sure that the robot’s Charging Contacts have connected to the Station’s Charging Contacts and  flashes� Check whether Robot’s and Station’s Charging Contacts are dirty� Please clean these parts according to the instructions in the [Maintenance] section�
The Station is not connected to the power supply�| Make sure the Station is connected to the power�
8| Running is very loud during cleaning�| Side brush and floating rubber brush are entangled� Dust bin and filter are blocked�| It is recommended to clean the side brush, floating rubber brush, dust bin, filter, etc� regularly�
Robot is in Max Mode�| Switch to Standard Mode�
**** 9| **** Robot gets stuck while work- ing and stops�| Robot is tangled with something on the floor (electrical wires, cur- tains, carpet fringing, etc�)| Robot will try various ways to free itself� If it is unsuccessful, manually remove the obstacles and restart�
Robot might be stuck under furniture with an entrance of similar height�| Please set a physical barrier, or set a Virtual Boundary via the YEEDI App�
Robot is stuck in a narrow area�| Tidy up the house� Or set a physical barrier� Or set a Virtual Boundary via the YEEDI App�
**** 10| The following problems ap- pear when Robot is working: disordered cleaning route, deviation from the cleaning route, repeated cleaning, or missing of small areas to be cleaned� (If there is a large area that has not been cleaned temporarily, Robot will automatically clean the missed area� Sometimes Robot will re-enter a cleaned room, which may not be a repeated cleaning, but Robot finding any missed area�)| Objects such as wires and slippers placed on the ground block the Robot�| Please tidy up the scattered objects on the ground such as wires, slip- pers before cleaning� If there are any missed areas, Robot will clean them by itself, please do not interfere (such as moving Robot or blocking the route)�
It may be that the Driving Wheels slip on the ground when Robot climbs steps, thresholds and door bars, thus affecting its judg- ment of the whole house environment�| It is recommended to close the door of this area and clean the area sepa- rately� After cleaning, Robot will return to the starting location�Please rest assured to use�
Work on freshly waxed and polished floors or smooth tiles, result- ing in less friction between the Driving Wheels and the floor�| Please wait for wax to dry before cleaning�
Due to different home environments, some areas cannot be cleaned�| Tidy up the home environment to ensure that Robot can enter for clean- ing�
No.| Malfunction| Possible Causes| Solutions
---|---|---|---
11| Delay in remote control�| The Wi-Fi signal is poor, causing the video loading to be slow�| Use robot in areas with good Wi-Fi signal�
**** 12| **** After returning to the Station, Robot does not empty the Dust Bin�| The Auto-Empty function has not been turned on in the YEEDI App�| Turn on the Auto-Empty function in the YEEDI App�
Dust Bag is not installed in the Station�| Install the Dust Bag, and close the Dust Collection Cabin�
Manually moving robot back to the Station might not trigger Auto-Empty function�| It is recommended to let robot return to the Station on its own� Please do not manually move it�
In Do Not Disturb mode, Robot will not empty the dust after returning back to the Station�| Turn off Do Not Disturb mode in YEEDI App or manually start dust-emptying�
The Station detects a decrease in empty efficiency�| Replace the Dust Bag according to the [Maintenance] section and close the Dust Collection Cabin� If the Dust Bag is not full when YEEDI App prompts, you can put it back again�
If the above possible causes have been ruled out, components of the Station may be abnormal�| Please contact Customer Support for help�
**** 13| **** Fail to empty the Dust Bin�| The Station detects a decrease in empty efficiency�| Replace the Dust Bag according to the [Maintenance] section and close the Dust Collection Cabin� If the Dust Bag is not full when YEEDI App prompts, you can put it back again�
The outlet of Dust Bin is blocked by foreign objects�| Remove the Dust Bin and clean the foreign objects on the outlet�
14| The inner side of Dust Collection Cabin is dirty�| Fine particles are absorbed in the inner side of Dust Collection Cabin through the Dust Bag�| Clean the inner side of Dust Collection Cabin�
The Dust Bag is broken�| Check the Dust Bag� Replace it�
15| Dust leakage occurs during work- ing�| The outlet of Dust Bin is blocked by foreign objects�| Remove the Dust Bin and clean the foreign objects on the outlet�
16| ** Mopping Pad Plate cannot rotate�| Mopping Pad Plate is not correctly installed�| Please install Mopping Pad Plate correctly� A sound of Click means properly installation
The Mopping Pad Plate is blocked by foreign objects�| Clean the foreign objects�
17| Robot does not respond to the Station instruction�| Robot is not in the Station�| Please make sure robot is in the Station�
No.| Malfunction| Possible Causes| Solutions
---|---|---|---
** 18| Driving wheels are blocked�| Driving wheels are blocked by foreign objects�| Please rotate and press the driving wheels to check whether there is any foreign object wrapped or stuck� If there is any foreign ob- ject, please clean it in time� If this problem persists, please contact Customer Support for help�
**** 19| **** When Mop Washing Tray is full of water and water cannot be drained out, the voice reports that the Mop Washing Tray is full�| The Dirty Water Tank is not properly installed�| Tap down on the Dirty Water Tank to ensure it is properly installed�
The sealing plugs in the Dirty Water Tank is not installed properly�| Make sure that the sealing plugs are properly installed�
**** The Station cannot drain water normally�|  Long press to see whether the Station can properly draw the water� If the water is successfully drawn, wipe dry the Water Over- flow Sensor of the Mop Washing Tray� If the Station fails to draw the water, check between the Dirty Water Tank and the Station for foreign object and clean it�
The suction port of the Mop Washing Tray is blocked by foreign object�| Ensure that there is no foreign object in the suction port of the Mop Washing Tray�
The voice prompt still exists after trying the above solu- tions�| Power cycle the Station� If this problem persists, please contact Customer Support for help�
The Mop Washing Tray and Base Filter are dirty�| Wash the Mop Washing Tray and Base Filter with clean water�
Model| DDX19
---|---
Rated Input| 20V 2A
Charging Time| About 5h
Station Model| CH2358
Rated Input| 110-120V ～ 50-60Hz
Rated Input Current(Charging)| 1A
Power(Emptying)| 7A
Power(Hot Water Washing Mop)| **** 12A
Rated Output| 20V 2A

Wi-Fi: 2400-2483.5MHz;BT:2400-2483.5MHz
Output power of the wireless module is less than 100mW.
Note: Technical and design specifications may be changed for continuous product improvement.
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