LG LRONC0705 Refrigerator Owner’s Manual
- June 1, 2024
- LG
Table of Contents
- LG LRONC0705 Refrigerator
- IMPORTANT SAFETY INSTRUCTIONS
- Maintenance
- REQUIREMENTS FOR GROUND CONNECTION
- PRODUCT SPECIFICATIONS
- INSTALLATION
- FEATURE CHART
- OPERATION
- SUGGESTIONS FOR FOOD STORAGE
- CLEANING
- CLEANING
- GENERAL INFORMATION
- BEFORE CALLING FOR SERVICE
- LIMITED WARRANTY
- CONTACT
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
LG LRONC0705 Refrigerator
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Safety Messages
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual an d on your
appliance. Always read and follow all safety messages.
- This is the safety alert symbol.
- This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION. These words mean:
- WARNING: You may be killed or seriously injured if you do not follow instructions.
- CAUTION: You may be injured or cause damage to the product if you do not follow instructions.
All safety messages will tell you what the potential hazard is, tell you how
to reduce the chance of injury, and tell you what may happen if the
instructions are not followed.
WARNING
- To reduce the risk of explosion, ?re, death, electric shock, scalding or injury to persons when using this product, follow basic precautions, including the following:
Installation
- To reduce the risk of injury to persons, adhere to all industry recommended safety procedures including the use of long-sleeved gloves and safety glasses.
- Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
- Only connect this product to a dedicated grounded electrical outlet rated for use with this product (115 V, 60 Hz, AC only). It is the users responsibility to replace a standard 2-prong wall outlet with a standard 3-prong wall outlet.
- Do not use an outlet that can b e turned off with a switch. Do not use an extension cord.
- The appliance must be positioned f or easy access to a power source.
- When moving the refrigerator, be careful not to roll over or damage the power cord.
- Contact an authorized service center when installing or relocating the refrigerator.
- Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
- Keep packing materials out of the reach of children. Packaging material can be dangerous for children. There is a risk of suffocation.
- Do not install the refrigerator in a damp or dusty place where insulation on electrical parts may deteriorate.
- Do not place the refrigeratorin direct sunlight or expose it to the heat from heating appliances such as s toves or heaters.
- Do not bend or pinch the power cord excessively or place heavy objects on it.
Operation
- This appliance is intended to be used in household and similar applications such as:
- staff kitchen areas in shops, offices and other working environments;
- farm houses and by clients in hotels, motels and other residential type environments;
- bed and breakfast type environments;
- catering and similar non-retail applications.
- This product is not to be used for special purposes such as the storage of medicine or test materials or for use on ships, etc.
- DO NOT allow children to climb, stand, or hang on the refrigerator doors or on the shelves in the refrigerator. They could damage the refrigerator and seriously injure themselves.
- Do not allow children to climb into the refrigerator. They could be trapped and suffocated.
- Children should be supervised to ensure that they do not play with the refrigerator.
- Keep fingers out of pinch point areas; clearances between the doors and cabinets are necessarily small. Be careful closing doors when children are nearby.
- Do not touch frozen food or the metal parts in the freezer compartment with wet or damp hands. Doing so may cause frostbite.
- Do not refreeze frozen food that has thawed completely. Doing so may result in a serious health hazard.
- Do not use an adapter plug or plug the power plug into a multi-outlet extension cord.
- If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard.
- Do not operate the refrigerator or touch the power cord with wet hands.
- Do not modify or extend the power cord.
- Do not use an uncertified power outlet. Do not plug appliance into a damaged wall outlet.
- Do not put hands, feet or other objects into the air vents or bottom of the refrigerator. Doing so could result in personal injury or electric shock.
- In the event of a gas leak (propane/LPG), ensure the area is adequately ventilated and contact an authorized service center before resuming use. Do not touch the refrigerator or power cord of the refrigerator.
- Disconnect the power cord immediately and contact an authorized service center if there is a strange noise, odor, or smoke coming from the appliance.
- Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse.
- Do not place or use an electrical appliance inside the refrigerator, unless it is of a type recommended by the manufacturer.
- Do not put animals inside the appliance.
- Do not place heavy or fragile objects, liquid filled containers, combustible substances, or flammable objects (such as candles and lamps) on the appliance.
- If connected to a circuit protected by fuses, use time delay fuse.
- Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
- Do not use mec hanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
- Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
- Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
- Do not damage the refrigerant circuit.
Maintenance
- Do not use a hair dryer to dry the inside of the refrigerator.
- Do not light a candle to remove odors in the refrigerator.
- In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure the area is adequately ventilated and contact an authorized service center.
- Keep flammable materials and vapors, such as gasoline, away from the refrigerator.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Unplug the power plug before cleaning or repairing the refrigerator.
- The refrigerator lights is interior LED lighting, and service should be performed by a qualified technician.
- Unplug the power plug immediately in the event of a blackout or thunderstorm.
- Turn the power off if water or dust penetrates into the refrigerator. Call a service agent.
- Do not store glass containers or soda in the freezer compartment. Contents may expand when frozen, break the container and cause injury.
- Do not store, disassemble or repair the appliance yourself or allow unqualified personnel to do so.
Disposal
- Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. When disposing of the refrigerator, remove the packing materials from the door or take off the doors but leave the shelves in place so that children may not easily climb inside.
- If disposing of a refrigerator, make sure the refrigerant and insulation foam are removed for proper disposal by a qualified servicer. If you release the refrigerant or throw away the insulation foam, you may be fined or imprisoned in accordance with the relevant environmental law. Insulation foam contains flammable blowing gas.
- When discarding the appliance, remove the door gasket while leaving the shelves and bins in place, and keep children away from the appliance.
Grounding Instructions
- Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service personnel if you are in doubt whether the appliance is properly grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
- Have a certified electrician check the wall outlet and wiring for proper grounding.
- Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet. Failure to do so may damage the power cord, resulting in a risk of fire and electric shock.
Risk of Fire and Flammable Materials
This appliance contains a small amount of isobutane refrigerant (R600a), which
is combustible. When transporting and installing the appliance, care should be
taken to ensure that no parts of the refrigerating circuit are damaged.
Refrigerant squirting out of the pipes could ignite or cause an eye injury. If
a leak is detected, avoid any naked flames or potential sources of ignition
and air the room in which the appliance is standing for several minutes.
In order to avoid the creation of a flammable gas air mixture if a leak in the
refrigerating circuit occurs, the size of the room in which the appliance may
be sited depends on the amount of refrigerant used. The room must be 10.8
square feet (1 square meter) in size for every 8g of R600a refrigerant inside
the appliance. The amount of refrigerant in your particular appliance is shown
on the identification plate inside the appliance. Never start up an appliance
showing any signs of damage. If in doubt, consult your dealer.
CAUTION
- To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following:
Installation
- Do not install the refrigerator where there may be a danger of the unit falling.
- The refrigerator must be properly installed in accordance with the Installation Instructions.
Operation
- Do not use aerosols near the refrigerator.
- This appliance is intended to be used only in domestic and similar applications.
- Do not strike or apply excessive force to any glass surface. Do not touch glass surfaces if they are cracked or broken.
- Do not overfill or pack items too tightly into door bins. Doing so may cause damage to the bin or personal injury if items are removed with excessive force.
Maintenance
- Do not use strong detergents like wax or thinners for cleaning. Clean with a soft cloth.
- Remove foreign objects (such as dust and water) off the prongs of the power plug and contact areas. Do not use a wet or damp cloth when cleaning the plug.
- Do not spray water directly on the inside or outside of the refrigerator.
- Do not clean glass shelves or covers with warm water when they are cold. They may break if exposed to sudden temperature changes.
REQUIREMENTS FOR GROUND CONNECTION
IMPORTANT: Attentively read the following. TO CONNECT ELECTRICITY
WARNING: ELECTRICAL SHOCK HAZARD FOR YOUR PERSONAL SAFETY, this appliance must be properly grounded. Have a qualified electrician check your wall outlet to ensure that the plug is grounded properly.
RECOMMENDED GROUNDING METHOD
Your refrigerator must always be plugged to its own outlet which is adequately
grounded. The energy current should only be 115 V ~ 60 Hz, AC or 127 V ~ 60
Hz, AC (according to the National rating) and fused at 10 A. This provides the
best performance and prevents an overload which could cause a fire from the
overheating of the cables. It is recommended that a separate circuit be used
for this appliance, as well as a receptacle that cannot be disconnected with a
switch.
- Do not use an extension cable.
- It is recommended use a separate circuit for this product as well as receptacle which can not be disconnected with a switch. Do not use extension cords or adapters ungrounded.
- It is your responsibility and obligation to replace two-prong outlets with that of an adequately grounded three-prong outlet.
- Do not, under any circumstance, cut or extract the third prong from the plug.
USE OF EXTENSION CABLES
- We do not recommend the use of extension cables.
- However, if you still choose to utilize an extension cable, it is absolutely necessary that it is listed in the UL (in the United States) or CSA (in Canada), that it supports three-pronged plugs and that the electrical current support a minimum of 10 A and 115 V.
- The use of an extension cable will increase the amount of space needed behind the refrigerator.
WARNING: REPLACING ELECTRICAL CABLE If the power cord is damaged, it must be replaced by our service center or qualified LG technician to avoid any risk.
- Do not extend or modify the power cord length, damage the power cord may cause electric shock or damage the unit.
PRODUCT SPECIFICATIONS
The appearance and specifications listed in this manual may vary due to
constant product improvements.
Electrical requirements: 115 V, 60 Hz
- THIS REFRIGERATOR IS MANUFACTURED WITH GREAT CARE AND UTILIZES THE LATEST IN TECHNOLOGY.
- WE ARE CONFIDENT THAT YOU WILL BE FULLY SATISFIED WITH ITS PERFORMANCE AND RELIABILITY.
- BEFORE USING YOUR REFRIGERATOR, PLEASE READ THIS MANUAL CAREFULLY. IT PROVIDES EXACT INSTRUCTIONS FOR INSTALLATION, OPERATION,
- AND MAINTENANCE, AND ALSO SUPPLIES SOME USEFUL HINTS.
INSTALLATION
-
Select a good location.
Place your refrigerator where it is easy to use. -
Avoid placing the unit near heat sources, direct sunlight or moisture.
-
To ensure proper air circulation around the refrigerator, maintain sufficient space on both the sides as well as top and maintain at least 2 inches (50 mm) from the rear wall.
-
To avoid vibration, the unit must be level. If required, adjust the leveling screws to compensate for unevenness of the floor.
The front should be slightly higher than the rear to aid in door closing.
Leveling screws can be turned easily by tipping the cabinet slightly.
Turn the leveling screws clockwise( ) to raise the unit, counterclockwise( ) to lower it (if stand base is not used). -
Don’t install this appliance in areas where the temperature gets below 55 °F (13 °C). Doing so may cause a loss in cooling performance.
NEXT
- Clean your refrigerator thoroughly and wipe off all dust accumulated during shipping.
- Install accessories such as shelves, bins, and ice cube tray in their proper places. They are packed together to prevent possible damage during shipment.
- Connect the power supply cord (or plug) to the outlet. Don’t double up with other appliances on the same outlet.
- Prior to storing food, leave your refrigerator on for 2 or 3 hours.
Dimensions and Clearances
- Check the dimensions of the appliance and the installation path to ensure there is sufficient room to move the refrigerator through doors or narrow openings.
- The installation location chosen for the refrigerator should allow space behind the unit for connections and airflow and space in front to open the doors.
- Too small of a distance from adjacent items may r e sult in reduced freezing capability and increased electricity consumption charges. Allow least 2 inches (50 mm) between the back of the refrigerator and the wall.
Ambient Temperature
Install this appliance in an area where the temperature is between 55 °F (13
°C) and 110 °F (43 °C).
If the temperature around the appliance is too low or high, cooling ability
may be adversely affected.
FEATURE CHART
NOTE
- This guide covers several different models. The refrigerator you have purchased may have some or all of the features shown above.
- The positions of bins, shelves and drawers shown above is the most efficient for energy saving.
SUGGESTION FOR ENERGY SAVING
- Do not keep the door open for a long time. Close the door as soon as you can.
- Do not overpack the refrigerator. Leave room for air to circulate.
- Do not set the temperature of refrigerator lower than needed. Do not put food near the temperature sensor.
- Allow hot food to cool prior to storing. Placing hot food in the refrigerator could spoil other food,and lead to higher electric bills.
- Do not open the door frequently. Opening the door lets warm air enter the refrigerator and causes the interior temperature to rise.
OPERATION
STARTING
Turn the controls to the COLDER position before using the appliance for the
first time. Wait 2-3 hours for the temperature to stabilize before storing
food. If the appliance is unplugged, wait 5 minutes before plugging it in
again to avoid stress to the compressor.
Compressor will start operating 7 to 10 minutes after connecting the power
cord.
TEMPERATURE CONTROL
- The default setting for the refrigerator temperature control is COLDER.
- Adjust the temperature control to COLDEST for colder temperatures or to WARM for warmer temperatures.
- Only set the temperature control between COLDEST and OVER FREEZING if you want to quick freeze foods. When quick freezing is ?nished, set the control back to the COLDER position. Leaving the control set between COLDEST and OVER FREEZING for a long time can freeze items in the fresh food compartment.
MAKING ICE
- To make ice cubes, fill the ice cube tray with w ater to slightly below the rim and place it in the freezer.
- Set the temperature control to the COLDEST position. To save energy, remember to reset the temperature control to COLDER once the ice is made.
- To remove ice cubes, hold the tray at both ends and twist gently.
TIP
- To remove ice cubes easily, run water over the tray before twisting.
DEFROSTING
- It is necessar y to regularly defrost your refrigerator in order to ensure efficient operation. The frost on the surface of the evaporator should not exceed 1/4 inches (6 mm) before defrosting. To defr ost, press the defrost button (blue butt on).
- Remove food from around the evaporator before starting the defrosting operation.
- Once defrosting is complete, the defrost button will return to its normal position automatically. If the frost on the surface of the evaporator exceeds 1/4 inch (6 mm), check and empty the drip tray after defrosting.
- Open with a screwdriver.
- Remove and empty the drip tray, dry it off and reassemble it.
WATER DISPENSER (OPTIONAL)
NOTE
- Install the water tank before filling it with water. Installing the tank while it is filled with water can result in leaking if the valve is pressed.
- Remove the water tank for cleaning or when not in use.
Filling the Water Tank
- Open the cover cap and pour water into the water tank.
- Close the cover cap.
Caution
Do not put liquids other than water in the water tank. Do not use hot water.
Drinking
- Press the dispenser pad with a cup..
- The water is released when the dispenser pad is pressed. The pad returns to its original position when the cup is removed and the water stops its flow.
SUGGESTIONS FOR FOOD STORAGE
STORING FOOD
- Store fresh food in the refrigerator compartment. How food is frozen and thawed is an important factor in maintaining its freshness and flavor.
- Do not store food which goes bad easily at low temperatures, such as bananas, pineapples, and melons.
- Allow hot food to cool prior to storing. Placing hot food in the refrigerator could spoil other food, and lead to higher electric bills.
- When storing food, cover it with plastic wrap or store in a container with a lid. This prevents moisture from evaporating, and helps food to keep its taste and nutrients.
- Do not open the door frequently. Opening the door lets warm air enter the refrigerator, and causes temperatures to rise.
- Opening the door for long periods can cause a signi?cant rise in the temperature inside the appliance.
- If the refrigerator will not be in use for a long period, switch it off and allow it to defrost. Clean the interior and allow it to dry. Prop the door open to prevent mold from growing inside the appliance.
- Store raw meat and flsh in suitable containers in the refrigerator, so that they are not in contact with or can drip onto other food.
FREEZER COMPARTMENT
- Do not store bottles in the freezer compartment – they may break when frozen.
- Do not refreeze food that has been thawed. This causes loss of taste and nutrition.
- The freezer compartment is designed for making ice and for short-term storage of already frozen food. The temperature in the compartment may not get cold enough to freeze fresh food or to store foods such as ice cream safely.
REFRIGERATOR COMPARTMENT
- Avoid placing moist food on deep interior refrigerator shelves, it could freeze upon direct contact with chilled air. To avoid this it is better to store food in a covered container.
- Only set the temperature control between COLDEST and OVER FREEZING if you want to quick freeze foods. When quick freezing is finished, set the control back to the COLDER position. Leaving the control set between COLDEST and OVER FREEZING for a long time can freeze items in the fresh food compartment.
- Always clean food prior to refrigeration. Vegetables and fruits should be washed and patted dry, and packed food should be wiped clean, to prevent adjacent food from spoiling.
- When storing eggs in their storage rack, ensure that they are fresh, and always store them in an upright position to keep them fresh longer.
CLEANING
It is important that your refrigerator be kept clean to prevent undesirable
odors. Spilled food should be wiped up immediately, since it may acidify and
stain plastic surfaces if allowed to sit.
Never use metal scouring pads, brushes, coarse abrasive cleaners or strong
alkaline solutions on any surface.
Do not touch surfaces in the freezer with wet or damp hands. Damp objects will
stick to very cold surfaces.
EXTERIOR – Use a lukewarm solution of mild soap and water to clean the
durable finish of your refrigerator. Wipe with a clean, damp cloth and then
dry.
For products with a stainless steel exterior, use a clean sponge or soft cloth
and a mild detergent in warm water. Do not use abrasive or harsh cleaners. Dry
thoroughly with a soft cloth. Do not use appliance wax, bleach, or other
products containing chlorine on stainless steel.
INTERIOR – Regular cleaning of the interior parts is re commended. Use a
lukewarm solution of mild soap and water to clean the interior surfaces of
your refrigerator. Wipe with a clean, damp cloth and then dry.
INTERIOR PARTS – Wash compartment shelves, door bins, storage trays and magnetic door seals. Clean interior parts using a lukewarm solution of mild soap and water. Wipe with a clean damp cloth and then dry.
WARNING
- Always unplug the power cord prior to cleaning in the vicinity of electrical parts such as lamps, switches or controls. Wipe up excess moisture with a sponge or cloth to prevent water or liquid from getting into any electrical parts and causing electric shock. Do not use fiammable or toxic cleaning liquids.
- CAUTION: Do not use car wax, rust inhibitors, oil, gasoline, acids, or wax on surfaces.
- Use dish soap or another mild detergent in water to clean the appliance.
- Using harsh detergents can result in discoloration of the product.
CLEANING
WATER DISPENSER (OPTIONAL)
Grille
- Wipe with a wet cloth, and dry with a dry cloth.
Filling the Water Tank
-
Filling with Water
It is not necessary to remove the water tank to fill it. Open the cover cap on the tank and pour the water in as shown.
NOTE- To prevent spills, make sure to close the cover cap before closing the refrigerator door.
- Do not fill the water tank with liquids containing sugar or with carbonated drinks.
-
Disassembly
Grip the tank from the side and bottom and lift it to remove it.
NOTE
Make sure the water tank is empty before disassembling it. -
Assembly
To reassemble the water tank, insert the valve assembly in the opening on the door as shown. Once the valve assembly is in place, push the tank down until it is properly aligned.
Cleaning the Water Tank
- Remove the tank cover.
- Clean the inside and outside of the water tank with a mild detergent and rinse thoroughly under running water. Dry the water tank with a soft cloth.
- Clean the inside and outside of the cap w ith a mild detergent and rinse thoroughly under running water. Dry the cap with a soft cloth.
Caution
- Use lukewarm water when cleaning.
- Do not put anything other than water in the dispenser tank. If you use it with soft drinks, put water in the tank and quickly dispense 3 or 4 cups of water to clean out the dispenser.
GENERAL INFORMATION
VACATION TIME
- During average length vacations, you will probably find it best to leave the refrigerator in operation.
- Place freezable items in freezer for longer life.
- When you plan to be away for an extended period, remove all food, disconnect the power cord, clean the interior thoroughly, and leave each door OPEN to prevent odor formation.
POWER FAILURE
- Most power failures are corrected in an hour or two and will not affect your refrigerator temperatures.
- However, you should minimize the number of door openings while the power is off. During power failures of longer duration, place a block of dry ice on top of your frozen packages.
This appliance is intended to be used in household and similar applications such as:
- Staff kitchen areas in shops, offices and other working environments.
- Farm houses and by clients in hotels, motels and other residential type environments.
- Bed and breakfast type environments.
- Catering and similar non-retail applications.
IF YOU MOVE
- Remove or securely fasten down all loose items inside the refrigerator.
- To avoid damaging the leveling screw(s), turn them all the way into the base.
ANTI-CONDENSATION PIPE
- The outside wall of the refrigerator cabinet may sometimes get warm, especially just after installation.
- Don’t be alarmed.
- This is due to the anticondensation pipe, which pumps hot refrigerant to prevent “sweating” on the outer cabinet wall.
LED REPLACEMENT
- This product uses LED lighting which cannot be replaced by the user.
- Please contact an LG Customer Information Center to have the lighting replaced.
IMPORTANT WARNINGS
DO NOT USE AN EXTENSION CORD
- Use this appliance on a dedicated circuit; that is, an outlet that is the only outlet on the circuit.
- Overloading a circuit causes low voltage, malfunction, possible damage to the equipment, and poor cooling capacity.
- Check your local electric code or consult a qualified electrician if you have questions.
POWER CORD ACCESSIBILITY
- The refrigerator should be so positioned that the supply plug is accessible for quick disconnection if an accident happens.
POWER CORD REPLACEMENT
- If the power cord is damaged, it must be replaced by the manufacturer or a similarly qualified person in order to avoid a hazard.
ABOUT GROUNDING (EARTHING)
- In the event of an electric short circuit, grounding (earthing) reduces the risk of electric shock by providing an escape wire for the electric current.
- In order to prevent possible electric shock, this appliance must be grounded.
- Improper use of the grounding plug can result in an electric shock. Consult a qualified electrician or service person if the grounding instructions are not completely understood, or if you have doubts on whether the appliance is properly grounded.
DO NOT MODIFY OR EXTEND THE POWER CORD LENGTH
- Doing so will cause electric shock or fire.
APPLIANCE DISPOSAL
- An empty refrigerator can be a dangerous attraction to children. Remove either gaskets latches, lids or the entire door from your unused appliance, or take some other action to make it harmless.
- This appliance must be grounded (earthed).
- DON’T WAIT! DO IT NOW!
- Do not store inflammable materials, explosives or chemicals in the refrigerator.
- Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
WARNING
- This appliance is not intended for use by person (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Children should be supervised to ensure that they do not play with the appliance.
REFRIGERANT DISPOSAL
- This appliance contains fiuid (refrigerant, lubricant) and is made of parts a nd materials which are reusable a nd/or recyclable.
- All the important materials should be sent to a waste collection center and can be reused after rework (recycling). Contact your local waste management service for more details.
- Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days.
- When disposing of the refrigerator, remove the packing materials from the door or take off the doors but leave the shelves in place so that children may not easily climb inside.
BEFORE CALLING FOR SERVICE
- SERVICE CALLS CAN OFTEN BE AVOIDED.
- IF YOU FEEL YOUR REFRIGERATOR IS NOT OPERATING PROPERLY, CHECK THESE POSSIBLE CAUSES FIRST.
EARTH/GROUNDING CONSTRUCTION (OPTIONAL
- A grounding/earth wire may be installed to prevent electric shock in case of electricity leakage.
How to connect the earth wire
- Connect the earth wire’s metal ring end to the earth screw on the back of the refrigerator.
- Peel off the cable sheath/insulation at the other end of the earth wire. Attach the peeled wire to a metal screw/nail and then drive it through the wall or ground.
Do not connect the earth wire to the following locations
- Gas pipe
- It could produce sparks which lead to fire and explosion.
- Telephone earth wire and lightning rod
- It is dangerous during lightning.
- Water pipe and water tap
- The earth wire connection will not work when the middle of the water pipe is made of plastic. If it is connected to a metal water pipe, it could cause someone to be electrocuted.
When installing the product in a humid or wet location, you must install the earth wire
- Unfloored or dirt floored room (Room with dirt and no floor), concrete floor
- Location where it can get wet such as near the sink
- Location where water can leak or is humid such as basement
- Other wet or humid location
Especially in locations that are frequently wet such as near a restaurant
sink, you are obligated by the law to install a circuit breaker in addition to
the earth wire.
After consulting with your retailer or electrician, you must install an earth
wire installation (Type 3 earth construction). Please note that such an
installation could incur extra fees.
LIMITED WARRANTY
USA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION
THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING
ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION,
CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED
“PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Refrigerator (“Product”) fail due to a defect in materials or
workmanship under normal and proper use, during the warranty period set forth
below, LG will, at its option, repair or replace the Product. This limited
warranty is valid only to the original retail purchaser of the Product (“You”)
and applies only when purchased lawfully and used within the United States
including U.S. Territories.
- Replacement Products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
- Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured.
- Replaced Product or part(s) will be the property of LG.
- Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this limited warranty.
- Warranty start date will be ninety (90) days from manufacture date absent valid proof of purchase.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED
IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO
CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY
INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING,
WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE,
IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT,
LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE
PAID BY YOU FOR THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS
THAT VARY FROM STATE TO STATE.
THIS LIMITED WARRANTY DOES NOT COVER
- Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct unauthorized repairs.
- Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service.
- Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air.
- Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or contrary to the Product owner’s manual.
- Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of nature, or any other causes beyond the control of LG.
- Damage or failure of the Product caused by unauthorized modification or alteration, or if the Product is used for other than the intended purpose, or any water leakage where the Product was not properly installed.
- Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes.
- Damage or failure of the Product caused by transportation, storage, and/or handling, including scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is reported within one (1) week of delivery.
- Damage or missing items to any display, open box, or discounted Product.
- Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.
- Products with original serial numbers that have been removed, altered, or cannot be readily determined.
- Increases in utility costs and additional utility expenses.
- Any noises associated with normal operation.
- Products used for other than normal and proper household use (e.g., commercial or industrial use, offices, and recreational facilities or vehicles) or contrary to the Product owner’s manual.
- Costs associated with removal and reinstallation of the Product for repairs.
- Replacement of light bulbs, filters, or any consumable parts.
- The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in accordance with the Product owner’s manual.
- Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or maintenance includes installation or maintenance contrary to the Product owner’s manual.
- Damage or failure of the Product caused by the use of parts, components, accessories (e.g., water filters, etc.), consumable cleaning products, any other products, or services that are not authorized by LG.
- Shelves, door bins, drawers, handle and accessories, except for internal/functional parts covered under this limited warranty.
The cost of repair or replacement under these excluded circumstances shall be borne by You.
- TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
- Call 1-800-243-0000 and select the appropriate option from the menu.
- Or visit our website at http://www.lg.com
- Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC
PROCEDURE FOR RESOLVING DISPUTES
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS
LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING
ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION
MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING
OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG
Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each
of their officers, directors, employees, agents, beneficiaries, predecessors
in interest, successors, assigns and suppliers; references to “dispute” or
“claim” shall include any dispute, claim or controversy of any kind whatsoever
(whether based in contract, tort, statute, regulation, ordinance, fraud,
misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or
this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration
proceeding, you must first notify LG in writing at least 30 days in advance of
initiating the arbitration by sending a letter to LG at LG Electronics, USA,
Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs,
NJ 07632. You and LG agree to engage in good faith discussions in an attempt
to amicably resolve your claim. The notice must provide your name, address,
and telephone number; identify the product that is the subject of the claim;
and describe the nature of the claim and the relief being sought. If you and
LG are unable to resolve the dispute within 30 days, either party may proceed
to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to
resolve the dispute during the 30 day period after sending written notice to
LG, you and LG agree to resolve any claims between us only by binding
arbitration on an individual basis, unless you opt out as provided below. Any
dispute between you and LG shall not be combined or consolidated with a
dispute involving any other person’s or entity’s product or claim. More
specifically, without limitation of the foregoing, any dispute between you and
LG shall not under any circumstances proceed as part of a class or
representative action. Instead of arbitration, either party may bring an
individual action in small claims court, but that small claims court action
may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either
you or LG must make a written demand for arbitration. The arbitration will be
administered by the American Arbitration Association (“AAA”) and will be
conducted before a single arbitrator under the AAA’s Consumer Arbitration
Rules that are in effect at the time the arbitration is initiated (referred to
as the “AAA Rules”) and under the procedures set forth in this section. The
AAA Rules are available online at
www.adr.org/consumer. Send a copy of your
written demand for arbitration, as well as a copy of this provision, to the
AAA in the manner described in the AAA Rules. You must also send a copy of
your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department-
Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a
conflict between the AAA Rules and the rules set forth in this section, the
rules set forth in this section will govern. This arbitration provision is
governed by the Federal Arbitration Act. Judgment may be entered on the
arbitrator’s award in any court of competent jurisdiction. All issues are for
the arbitrator to decide, except that issues relating to the scope and
enforceability of the arbitration provision and to the arbitrability of the
dispute are for the court to decide. The arbitrator is bound by the terms of
this provision.
Governing Law. The law of the state of your residence shall govern this
Limited Warranty and any disputes between us except to the extent that such
law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon
receipt of your written demand for arbitration, LG will promptly pay all
arbitration filing fees to the AAA unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by the AAA
Rules. Except as otherwise provided for herein, LG will pay all AAA filing,
administration and arbitrator fees for any arbitration initiated in accordance
with the AAA Rules and this arbitration provision. If you prevail in the
arbitration, LG will pay your attorneys’ fees and expenses as long as they are
reasonable, by considering factors including, but not limited to, the purchase
amount and claim amount. Notwithstanding the foregoing, if applicable law
allows for an award of reasonable attorneys’ fees and expenses, an arbitrator
can award them to the same extent that a court would. If the arbitrator finds
either the substance of your claim or the relief sought in the demand is
frivolous or brought for an improper purpose (as measured by the standards set
forth in Federal Rule of Civil Procedure 11(b)), then the payment of all
arbitration fees will be governed by the AAA Rules. In such a situation, you
agree to reimburse LG for all monies previously disbursed by it that are
otherwise your obligation to pay under the AAA Rules. Except as otherwise
provided for, LG waives any rights it may have to seek attorneys’ fees and
expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may
choose to have the arbitration conducted solely on the basis of (1) documents
submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an
in-person hearing as established by the AAA Rules. If your claim exceeds
$25,000, the right to a hearing will be determined by the AAA Rules. Any in-
person arbitration hearings will be held at a location within the federal
judicial district in which you reside unless we both agree to another location
or we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt
out, neither you nor LG can require the other to participate in an arbitration
proceeding. To opt out, you must send notice to LG no later than 30 calendar
days from the date of the first consumer purchaser’s purchase of the product
by either: (i) sending an e-mail to optout@lge.com,
with the subject line: “Arbitration Opt Out” or (ii) calling 1-
800-980-2973. You must include in the
opt out e-mail or provide by telephone: (a) your name and address; (b) the
date on which the product was purchased; (c) the product model name or model
number; and (d) the serial number (the serial number can be found (i) on the
product; or (ii) online by accessing https://www.lg.com/us/support/repair-
service/schedule-repair-continued and clicking on “Find My Model & Serial
Number”).
You may only opt out of the dispute resolution procedure in the manner
described above (that is, by e-mail or telephone); no other form of notice
will be effective to opt out of this dispute resolution procedure. Opting out
of this dispute resolution procedure will not affect the coverage of the
Limited Warranty in any way, and you will continue to enjoy the full benefits
of the Limited Warranty. If you keep this product and do not opt out, then you
accept all terms and conditions of the arbitration provision described above.
Canada
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION
THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF
IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT,
OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS
ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED
“PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Refrigerator (“Product”) fail due to a defect in materials or
workmanship under normal and proper use, during the warranty period set forth
below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair or
replace the Product upon receipt of proof of the original retail purchase.
This limited warranty is valid only to the original retail purchaser of the
Product and applies only to a Product distributed, purchased and used within
Canada, as determined at the sole discretion of LGECI.
- Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
- Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured, all at the sole discretion of LGECI.
- Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this Limited Warranty.
LGECI’S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE.
EXCEPT AS EXPRESSLY PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL
OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS
SHALL BE BINDING ON LGECI. LGECI DOES NOT AUTHORIZE ANY PERSON TO CREATE OR
ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH
THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW,
IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UNDER NO CIRCUMSTANCES
SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE LIABLE FOR ANY
INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR EXEMPLARY
DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS
OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE,
WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH,
FUNDAMENTAL BREACH, TORT OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECI’S
TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR
THE PRODUCT.
This Limited Warranty gives you specific legal rights. You may also have other
rights that vary from province to province depending on applicable provincial
laws. Any term of this Limited Warranty that negates or varies any implied
condition or warranty under provincial law is severable where it conflicts
with such provincial law without affecting the remainder of this warranty’s
terms.
THIS LIMITED WARRANTY DOES NOT COVER
- Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or plumbing; or iii) correct unauthorized repairs or installations of the Product;
- Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service;
- Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air;
- Damage or failure resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the Product’s owner’s manual;
- Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of God, or any other causes beyond the control of LGECI or the manufacturer;
- Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance of the Product. Improper repair includes use of parts not authorized or specified by LGECI. Improper installation or maintenance includes installation or maintenance contrary to the Product’s owner’s manual;.
- Damage or failure caused by unauthorized modification or alteration of the Product, or if used for other than the intended household purpose/use of the Product, or damage or failure resulting from any water leakage due to improper installation of the Product;
- Damage or failure caused by incorrect electrical current, voltage or plumbing codes;
- Damage or failure caused by use that is other than normal household use, including, without limitation, commercial or industrial use, including use in commercial offices or recreational facilities, or as otherwise outlined in the Product’s owner’s manual;
- Damage or failure caused by the use of any accessories, components or cleaning products, including, without limitation, water filters, that are not approved/authorized by LGECI;
- Replacement of the water filter cartridge due to water pressure that is outside the specified operating range or due to excessive sediment in the water supply;
- Damage or failure caused by transportation and handling, including scratches, dents, chips and/or other damage to the finish of the Product, unless such damage results from defects in materials or workmanship and is reported to LGECI within one (1) week of delivery of the Products;
- Damage or missing items to any display, open box, refurbished or discounted Product;
- Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or any similar disclaimer;
- Products with original serial numbers that have been removed, altered or cannot be readily determined at the discretion of LGECI;
- Increases in utility costs and additional utility expenses in any way associated with the Product;
- Any noises associated with normal operation of the Product;
- Replacement of light bulbs, filters, fuses or any other consumable parts;
- Replacement of any part that was not originally included with the Product;
- Costs associated with removal and/or reinstallation of the Product for repairs; and
- Shelves, door bins, drawers, handle and accessories to the Product, except for internal/functional parts covered under this Limited Warranty.
- Coverage for “in Home” repairs, for products in-warranty, will be provided if the Product is within a 150 km radius from the nearest authorized service center (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
All costs and expenses associated with the above excluded circumstances,
listed under the heading, This Limited Warranty Does Not Cover, shall be borne
by the consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT
OUR WEBSITE:
Call 1-888-542-2623 (7 A.M. to 12 A.M.,
365 days a year) and select the appropriate option from the menu, or visit our
website at http://www.lg.com.
PROCEDURE FOR RESOLVING DISPUTES
EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF
OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE
RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF
GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH
IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR
PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG
Electronics Canada, Inc., its parents, subsidiaries and affiliates, and each
of their officers, directors, employees, agents, beneficiaries, predecessors
in interest, successors, assigns and suppliers; references to “dispute” or
“claim” shall include any dispute, claim or controversy of any kind whatsoever
(whether based in contract, tort, statute, regulation, ordinance, fraud,
misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or
this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration
proceeding, you must first notify LG in writing at least 30 days in advance of
initiating the arbitration by sending a letter to LGECI Legal Team at 20
Norelco Drive, North York, Ontario, Canada M9L 2X6 (the “Notice of Dispute”).
You and LG agree to engage in good faith discussions in an attempt to amicably
resolve your claim. The notice must provide your name, address, and telephone
number; identify the product that is the subject of the claim; and describe
the nature of the claim and the relief being sought. If you and LG are unable
to resolve the dispute within 30 days of LG’s receipt of the Notice of
Dispute, the dispute shall be resolved by binding arbitration in accordance
with the procedure set out herein. You and LG both agree that, during the
arbitration proceeding, the terms (including any amount) of any settlement
offer made by either you or LG will not be disclosed to the arbitrator until
the arbitrator determines the dispute.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to
resolve the dispute during the 30 day period after LG’s receipt of the Notice
of Dispute, you and LG agree to resolve any claims between you and LG only by
binding arbitration on an individual basis, unless you opt out as provided
below, or you reside in a jurisdiction that prevents full application of this
clause in the circumstances of the claims at issue (in which case if you are a
consumer, this clause will only apply if you expressly agree to the
arbitration). To the extent permitted by applicable law, any dispute between
you and LG shall not be combined or consolidated with a dispute involving any
other person’s or entity’s product or claim. More specifically, without
limitation of the foregoing, except to the extent such a prohibition is not
permitted at law, any dispute between you and LG shall not under any
circumstances proceed as part of a class or representative action. Instead of
arbitration, either party may bring an individual action in small claims
court, but that small claims court action may not be brought on a class or
representative basis except to the extent this prohibition is not permitted at
law in your province or territory of jurisdiction as it relates to the claims
at issue between you and LG.
Arbitration Rules and Procedures. To begin arbitration of a claim, either
you or LG must make a written demand for arbitration. The arbitration will be
private and confidential, and conducted on a simplified and expedited basis
before a single arbitrator chosen by the parties under the provincial or
territorial commercial arbitration law and rules of the province or territory
of your residence. You must also send a copy of your written demand to LG at
LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20 Norelco
Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by
your applicable provincial or territorial commercial arbitration legislation.
Judgment may be entered on the arbitrator’s award in any court of competent
jurisdiction. All issues are for the arbitrator to decide, except that, issues
relating to the scope and enforceability of the arbitration provision and to
the arbitrability of the dispute are for the court to decide. The arbitrator
is bound by the terms of this provision.
Governing Law. The law of the province or territory of your purchase
shall govern this Limited Warranty and any disputes between you and LG except
to the extent that such law is preempted by or inconsistent with applicable
federal or provincial/territorial law. Should arbitration not be permitted for
any claim, action, dispute or controversy between you and LG, you and LG
attorn to the exclusive jurisdiction of the courts of the province or
territory of your purchase for the resolution of the claim, action, dispute or
controversy between you and LG.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon
receipt of your written demand for arbitration, LG will promptly pay all
arbitration filing fees unless you seek more than $25,000 in damages, in which
case the payment of these fees will be governed by the applicable arbitration
rules. Except as otherwise provided for herein, LG will pay all filing,
administration and arbitrator fees for any arbitration initiated in accordance
with the applicable arbitration rules and this arbitration provision. If you
prevail in the arbitration, LG will pay your attorneys’ fees and expenses as
long as they are reasonable, by considering factors including, but not limited
to, the purchase amount and claim amount. Notwithstanding the foregoing, if
applicable law allows for an award of reasonable attorneys’ fees and expenses,
an arbitrator can award them to the same extent that a court would. If the
arbitrator finds either the substance of your claim or the relief sought in
the demand is frivolous or brought for an improper purpose (as measured by the
applicable laws), then the payment of all arbitration fees will be governed by
the applicable arbitration rules. In such a situation, you agree to reimburse
LG for all monies previously disbursed by it that are otherwise your
obligation to pay under the applicable arbitration rules. Except as otherwise
provided for, LG waives any rights it may have to seek attorneys’ fees and
expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may
choose to have the arbitration conducted solely (1) on the basis of documents
submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an
in-person hearing as established by the applicable arbitration rules. If your
claim exceeds $25,000, the right to a hearing will be determined by the
applicable arbitration rules. Any in-person arbitration hearings will be held
at the nearest, most mutually-convenient arbitration location available within
the province or territory in which you reside unless you and LG both agree to
another location or agree to a telephonic arbitration.
Severability and Waiver. If any portion of this Limited Warranty
(including these arbitration procedures) is unenforceable, the remaining
provisions will continue in full force and effect to the maximum extent
permitted by applicable law. Should LG fail to enforce strict performance of
any provision of this Limited Warranty (including these arbitration
procedures), it does not mean that LG intends to waive or has waived any
provision or part of this Limited Warranty.
Opt Out.You may opt out of this dispute resolution procedure. If you opt
out, neither you nor LG can require the other to participate in an arbitration
proceeding. To opt out, you must send notice to LG no later than 30 calendar
days from the date of the first consumer purchaser’s purchase of the product
by either (i) sending an e-mail to optout@lge.com,
with the subject line: “Arbitration Opt Out;” or (ii) calling
1-800-980-2973. You must include in the
opt out e-mail or provide by telephone: (a) your name and address; (b) the
date on which the product was purchased; (c) the product model name or model
number; and (d) the serial number (the serial number can be found (i) on the
product; or (ii) online by accessing https://www.lg.com/ca_en/support/repair-
service/schedule-repair and clicking on “Find My Model & Serial Number”).
In the event that you “Opt Out”, the law of the province or territory of your
residence shall govern this Limited Warranty and any disputes between you and
LG except to the extent that such law is preempted by or inconsistent with
applicable federal or provincial/territorial law. Should arbitration not be
permitted for any claim, action, dispute or controversy between you and LG,
you and LG agree to attorn to the exclusive jurisdiction of the courts of the
province or territory of your residence for the resolution of the claim,
action, dispute or controversy between you and LG.
You may only opt out of the dispute resolution procedure in the manner
described above (that is, by e-mail or telephone); no other form of notice
will be effective to opt out of this dispute resolution procedure. Opting out
of this dispute resolution procedure will not affect the coverage of the
Limited Warranty in any way, and you will continue to enjoy the full benefits
of the Limited Warranty. If you keep this product and do not opt out, then you
accept all terms and conditions of the arbitration provision described above.
Conflict of Terms. In the event of a conflict or inconsistency between
the terms of this Limited Warranty and the End User License Agreement (“EULA”)
in regards to dispute resolution, the terms of this Limited Warranty shall
control and govern the rights and obligations of the parties and shall take
precedence over the EULA.
CONTACT
- LG Customer Information Center
- For inquiries or comments, visit www.lg.com or call:1-800-243-0000 1-888-542-2623
- Register your product Online! www.lg.com.
References
- LG Electronics & Home Appliances | Shop Now | LG USA
- Request Product Repair Service | LG USA Support
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