VEGOGOA Neptune E-Scooter User Manual

VEGOGOA Neptune E-Scooter

Specifications

• Product Name: Vegogo E-Scooter
• Model: Galaxy Collection
• Design: Foldable and Portable
• Features: Sports entertainment equipment with stylish technology

Product Usage Instructions

Safety Instructions
The electric scooter is designed for personal urban transportation and carries inherent risks. Follow the safety instructions in the manual to reduce risks, but please note that all means of transportation have some level of risk. Respect
pedestrians’ rights, abide by local traffic laws, and ensure your
own safety at all times.

Packing List
Check the packing box for the following items:

• User Manual
• Accessories: Power cable, Extended air valve, Screws, Gland Screw, Rubber Plug, Folding ring, Allen wrench, Lid Clamp, Bearing
• Power adapter

Contact customer support if any part is missing or damaged.

Product Function Diagram
The scooter includes components such as Bell, Throttle, Headlight, Footrest, Front suspension, Front-fender, Front wheel, Dashboard, Brake Handlebar, Rear disc brake, Rear wheel, Kick-stand, Charging ports, Taillight, and more.

How to Assemble
Follow the assembly instructions provided in the user manual to correctly set up your scooter for use.

Initial Use
Before riding the scooter, ensure it is fully charged.
Familiarize yourself with the dashboard indicators, throttle operation, brake system, and folding mechanisms.

Connect the Charger
When the battery is low, connect the charger to a power source and the scooter to recharge it fully. Avoid overcharging the battery.

How to Ride?
Mount the scooter properly, use the throttle to accelerate, and brake handle to slow down or stop. Pay attention to your surroundings and ride responsibly.

Potential Safety Hazards
Be aware of potential safety hazards such as loss of control, collisions, falls, and other risks associated with urban transportation. Always wear appropriate safety gear while riding.

Folding and Carrying
To fold the scooter for easy carrying, follow the folding instructions in the manual. Ensure it is securely folded before transporting it.

Daily Care and Maintenance
Maintain your scooter by regularly checking for loose screws,tire pressure, and cleaning the exterior parts. Store it in a safe and dry place when not in use.

FAQ

• Q: Can I ride the scooter in rainy conditions?
  A: It is not recommended to ride the scooter in rainy conditions as it may affect the performance and safety of the scooter.

• Q: How long does it take to fully charge the scooter?
  A: The charging time may vary but typically takes around 4-6 hours for a full charge.

• Q: What is the maximum weight capacity of the scooter?
  A: The maximum weight capacity of the scooter is usually around 220 lbs (100 kg), but refer to the user manual for specific details.

WELCOME!

All pictures in this manual are for reference only, please refer to the actual product. Thankyou for choosing Vegogo Electric Scooter (hereinafter referred to as scooter). This scooter is easy to fold and easy to carry, It is aslo a sports…. it is a sports entertainment equipment with stylish technology

Safety instructions

1. The electric scooter is a product designed for personal urban transportation, which have the property of a means of transportation, and the safety risks which all means of transportation may have.
2. Follow the tips and warnings in this manual can reduce risks, but it cannot eliminate all risks. Please keep in mind that when you use a scooter, you may be at risk of injury or death due to loss of control, collision, and falls. The scooter is only suitable for the hard pavement above, it is recommended to use it in alternately closed pavement environment (such as inside the community, parks, special venues, etc.) Do not pass through places with obstacles and contacts. When entering an unfamiliar environment, be vigilant and slow down.
3. Please wear a helmet and protective gear when riding. Please use an approved bicycle or scooter helmet..
4. For the first riding, please do not choose areas where children, pedestrians, pets, vehicles, bicycles or other obstacles and potential hazards  may appear.
5. Please respect the right of pedestrians when riding. Avoid frightening pedestrians, especially the elderly, children, the disabled and pregnant women. When approaching pedestrians from the rear, remind pedestrians and slow down when passing. Please abide by local traffic laws and regulations.
6. When riding in countries and regions where there are no laws and regulations related to electric scooters, you must strictly abide by the safety requirements for cyclists in this manual. Vegogo will not assume any responsibility for any property loss, personal injury / injury, accident or legal disputes caused by the use behavior that violates the safety tips in this manual.
7. Before lending your scooter to someone else, make sure that they have read this manual, watched the instructional video, and learned novice instruction. You are responsible for ensuring the safety of new riders. Please assist him / her to learn to use this product until he / she learns the basic operation of this scooter. Please ensure that each new rider wears a helmet and other protective gear.
8. Before ride it, please check and make sure no loose fasteners and damaged parts. If the scooter makes abnormal noise or alarm sound, please stop using it immediately and consult with your purchasing point or email to manufacturer.(contact@vegogostore.com).
9. Please observe the road surface when riding, avoid obstacles and smooth ground (including but not limited to wet ground, loosesand, stone ground and ice surface).
10. In order to reduce the risk of injury, you must read and follow all “Caution” and “Warning” notices in this manual. This product is suitable for users aged 14-60 years old and weighing less than 140kg. Please comply with the following safety tips:
    • A. Those who are not suitable for riding this scooter include：
    • i. Persons affected by alcohol or drugs.
    • ii. Persons unable to engage in vigorous physical activities due to illness.
    • iii. Unable to maintain balance.
    • iv. Persons whose weight exceeds the prescribed limit (please refer to the instruction manual “Model Parameter Table”).
    • v. Pregnant woman.
    • B. Minors need to ride scooters under adult supervision.
    • C. Please abide by the local laws and regulations while riding. Do not ride scooters in areas prohibited by the local law.
    • D. For a safe ride, you must ensure that you can see the area in front, and you could be seen by others.
    • E. Whatever the reason, please do not ride the scooter when it is snowing, raining, slippery, muddy or icy. Do not ride a scooter across obstacles (sand, stones or roadblocks), which may cause a loss of balance or grip, and result in a fall.
    • F. Damages and losses due to water ingress are not covered by the warranty.
    • G. Please do not drive at night.
    • H. Please do not suddenly accelerate or decelerate. Please do not drive at a speed exceeding the limit of the scooter, otherwise there may be a risk of runaway, collision and falling.
11. Please do not try to charge your scooter when the charging port, charger or power outlet is wet.
12. Make sure using the original chargers from Vegogo to charge the scooter.
13. Only use parts and accessories approved by Vegogo. And do not modify your scooter. Modifications to the scooter may affect the operation of the scooter, resulting in serious injury / damage and invalid warranty.
14. Children should not use scooters or play scooter parts. When riding, the car body vibration will cause the driver’s body vibration.
15. It is recommended to park on a flat and solid ground. If parking on a slope, the kick stand must face downhill to prevent overturning. Do not allow the scooter head to rush down to prevent the kick-stand support from closing under gravity and the vehicle toppling over. After put down the kick-stand, please check whether the scooter body is stable and prevent the scooter (from sliding, wind or shaking) from tipping over. Do not park in busy areas. It is recommended to park near the wall. Please park the scooter on a flat road as much as possible.
16. In order to get a better driving experience, it is recommended to maintain the product regularly.
17. Please read the user manual before charging.
18. Do not touch the brake parts of scooter, injury may cause.

Packing list

Please carefully check whether the items in the packing box are complete and intact. If there is any part missing or damaged, please contact your point of purchase or email to manufacturer（contact@vegogostore.com）.

Product function diagram

Dashboard & Power on/off

Scooter assembly

Initial use

There are safety risks when using scooters. Before the initial use, users must carefully read the safe driving guide through the manual.
For safety consideration, the new scooter is not activated, and there will be intermittent beep prompts after booting. Before activation, the speed of the scooter was very low and all functions could not be used.

1. Install App on Androidor iOS devices, register it and log in.
2. When the scooter turned on, by default, Bluetooth enters the status of waiting connection. Connected the scooter with APP. The icon is always on once the connection is successful, and user can start using the APP to operate.
3. Follow the tips from App and Activate the scooter, and learn how to drive safely. Now, you can start using your scooter, and check its status and function and operate via the APP.

Connect the charger

How to ride

Please take safety measures when riding, such as: wearing sports clothes, wearing helmets, knee pads, elbow pads and other protective tools.

1. Long press the power on / off button until the The ring lights are fully illuminated. Check the battery indicator. If the remaining battery is too low, please charge immediately.
2. Stand on the footrest with one foot, the other foot kicked back on the ground and began to glide. The motor can only be started after the vehicle speed reaches 3km / h. Gently press the throttle on the right handlebar, the scooter can ride slowly, hold the handlebar to control the riding direction (similar to riding bicycle).
3. Gently press the throttle on the right handlebar to accelerate, but please do not be too fast. Hold the brake to make the scooter slowdown (Try to avoid emergency braking) . When the scooter stops or taxis slowly, get down one foot first, then getoff normally.

WARNING
To avoid accidental touch, by factory default, the motor and throttle will be started only when scooter be in the taxi state, and the throttle does not work after the scooter stops.

Potential safety hazards

Failure to follow these instructions may result in serious injury.

Folding and Carrying

Daily care and maintenance

Cleaning and storage
Wipe the mainframe of escooter with a soft damp cloth. If any stains which is difficult to clean, brush repeatedly with a toothbrush and toothpaste, then clean with a soft damp cloth.
Tips : Do not use alcohol, gasoline, kerosene, or other corrosive, volatile solvents to clean your scooter. These substances may damage the appearance and internal structure of the body of scooter. It is forbidden to spray the scooter with pressure water-gun or water pipe.

Warning
Before cleaning, make sure the scooter is powered off, and the charging cable has been unplugged and the rubber cover of the charging port has been fastened. Otherwise it may cause damage to electronic components or the battery. When scooter is not in use, please place it in a bright and dry place. Do not park the scooter outdoors. Sun exposure or extreme temperature conditions (overheating and too cold) will accelerate the aging of plastic parts and may lead to a reduction in battery life.

Battery disassembly and maintenance
Please don’t take the battery out if not necessary.It’s a little complicated to disassembling the battery, and which may affect the operation to the body of scooter. And it’s better to let the professional staff to install the tires. Any improper operation may cause the body of scooter be unstable or with other failures:

1. Do not use battery made by 3rd parties if without authorization, otherwise there may be safety risks.
2. Recharge the scooter with original charger, otherwise there may be a risk of damage or fire.
3. Do not touch the battery contacts, and do not disassemble or pierce the case of battery. Avoid the short circuit caused by metal objects touching the battery contacts, otherwise it may cause battery damage or personal injury.
4. It is forbidden to put the battery into fire, otherwise it may cause the battery to fail, overheat, or even risk of fire.
5. Please fully charge the scooter before store it, which is helpful to prolong the battery life. Do not exceed the limit of specified temperature (refer to the table of parameter）while store and charge the battery.
6. The Improper disposal to used batteries may seriously pollute the environment. Please comply with the local regulations when dispose of the battery. Do not discard this battery as one’s desire.
   The battery in good condition can maintain a good operating state even after driving for many miles. Please recharge the battery on time, to avoid the battery is completely draining. At the indoor temperature 22 ° C, the battery has the best battery life and performance. However, at the temperatures under 0 ° C, the battery life and performance may degrade.

Reminding

• Please do not try to disassemble the battery, otherwise there is a risk of fire. Users is not allowed to repair the parts contained in this scooter by themselves, if without authorization.

Warning

• Please do not try to disassemble the battery, otherwise there is a risk of fire. Users is not allowed to repair the parts contained in this scooter by themselves, if without authorization.

Warning

• Do not ride this scooter when the ambient temperature exceeds the product operating temperature (please refer to parameter table). The extra power lost would caused by the low / high temperature, meanwhile, slipping or falling may occur, resulting in personal injury or property damage.
• For product maintenance, repair and other related questions, please contact your point of purchase or email to contact@vegogostore.com.

Specification

[1] Mileage: Tested under full power, 75kg load, 25 ° C, riding at a cruising speed on a flat road at 18km / h.

Legal notices

The more familiar you are with scooter, the more safety you will get on riding. Therefore we suggest you to:

1. Read this user manual carefully before riding.
2. Do not allow other people to ride this scooter before they read this manual carefully.
3. You are obliged to know all relevant laws, regulations and policies regarding riding scooters in your area, and strictly comply with applicable laws, regulations and policies.

Safety instructions we suggest you to:

1. Please wear a helmet with appropriate size when riding.
2. This scooter may contain detachable parts, which should avoid the harm caused by children swallowing.
3. Scooters is similar like other sports equipment, you must be very careful on riding. You must make sure you’re able to ride a scooter freely without any assistance, before riding. It is forbidden to ride fatigue, take drugs or drink. It is recommended that you do not ride a scooter during illness, pregnancy or when you have any bad emotions, chase. No racing and overload.
4. If some damage, emits odor, smoke, overheating or performance failure or abnormality parts on the scooter, please do not continue to use the scooter and contact with after-sales service in time.
5. When any smoke emitted out from the inside of scooter (even the probability is only 1 in 1 million), please immediately put the scooter into an empty unmanned area, or try to cool down it. Please pay attention to avoid damaging other property or causing any personal injury.
6. Scooter is not medical devices and it’s not recommended to be used as medical aids.
7. Do not throw or drop the scooter. Do not place the scooter in an open flame or high temperature.
8. The scooter move spontaneously may caused by parking without turning off , which may bring damage to others or property around it.
9. The unauthorized modification may endanger your safety on riding, Do not modify the scooter in any form without permission.

The requirement of environment for riding:

1. Do not ride on inclined roads, uneven ground, slopes greater than 30%, area near swimming pools and other place with slippery, stagnant water, evacuated materials, etc. which may affect normal riding or not safe. Do not ride in areas where is not permitted to ride by the local laws, regulations or policies.
2. For your safety, please do not take risks to ride through those terrain you have not encountered before, such as steep slopes, inclined roads.
3. Do not ride in these following situations: bad weather, low visibility, at dawn, dusk, thick fog, thick smoke, night or darkness, or extreme fatigue, each of these conditions above would increases the risk of accidents.
4. Do not ride a scooter in rain or snow. After riding, please park the scooter indoors to avoid damage to the scooter due to water ingress caused by rain and snow. Be careful, the resistance of wheels on wet roads is relatively reduced, which will be more difficult for the rider to control the speed.

The requirement to rider:

1. The rider must be more than 14 years old and with weight no more than 140 kg. As a parent or guardian, you are responsible for the activities and safety of your minor children. Parents or guardian should accompany with the minor children throughout the riding journey to avoid danger.
2. It’s not recommened to ride the scooter to persons with difficulties insight, hearing, body, language, and movement . Anyone with serious heart, high blood pressure, dizziness and other diseases that are not suitable for sports is strongly recommended not to ride the scooter. No riding on this scooter after taking drugs and alcohol.

Preparison before riding：

1. Please read this manual carefully. All the components of the scooter must be correctly installed according to the instructions, meanwhile, make sure the installation is not too loose or too tight, to avoid damage or failure.
2. Before riding, please check the installation status, wheel performance and battery status according to the instruction in manual. Mark sure the scooter is a proper status, no signs of loosening or damage on any parts. If any signs of abnormality, please stop riding it immediately and contact the after-sales for checking and guidance.
3. The scooter does not have enough power to maintain your normal riding while the power display is low and empty. Make sure the power is sufficient before riding, in order to avoid any danger.
4. To ride a scooter, you must wear a helmet. And the knee pads, gloves, wrist guards, elbow pads, and sports shoes are recommended.
5. No high heels, slippers and open-toed shoes when riding a scooter.
6. It is recommended to wear protective glasses on riding, to protect your eyes from dirt, dust and insects in the air.

Notes on riding

1. Please comply with the local laws, regulations and policies on riding.
2. Start smoothly on a flat road, and do not accelerate or brake sharply on riding, And hold the handle with both hands always.
3. Please be vigilant on riding and always maintain good judgment. Keep a suitable speed and safe distance with other vehicles. Please slow down when driving into a unfamiliar environment.
4. In order to avoid distraction on riding, do not wear headphones, earplugs, make phone calls, take pictures, take pictures.
5. Be defensive on riding. Pay attention to yourself, vehicles and pedestrians.
6. Make sure you are visible on riding to others.
7. One rider only. Do not ride with others on one scooter, including children and pregnant women.

Battery maintenance and storage

1. Please use the original battery. Do not use battery from unauthorized suppliers, otherwise there may be safety risks.
2. Please use the original charger, otherwise the battery may be damaged or in danger of fire.
3. There are harmful substances in the battery, please do not try to damage or disassemble the battery.
4. If the battery is damaged or gets into water, do not recharge it or continue to use this battery.
5. Do not plug in the charger when the charging port or charging cable is wet.
6. It is strictly forbidden to disassemble, squeeze or puncture the product, forbid touching the battery contacts, disassembling or piercing the casing. Do not put this product into water or fire (including close to the furnace and other heat sources). Avoid short circuit caused by metal objects touching the battery contacts, otherwise it may cause battery damage or personal injury.
7. It is strictly forbidden to immerse the battery and scooter in water or ride in the rain. And do not clear the scootery by the strong water flow and high-pressure hoses. If your scooter has been exposed to heavy rain or has been riding for a long time in the rain, please wipe the scooter with a dry soft cloth in time, stop using it immediately, and consult with the service staff.
8. Do not place the scooter in the environment over 45 ℃ or below -20 ℃ (for example, do not put the scooter or battery in a car exposed under the sunshine in summer). Before charging, if the battery was storaged under the environment temperature lower than 0 ℃, please put the scooter in a warm environment (more than 10℃) for a while until the battery reaches the charging temperature requirement (0-40 ℃).
9. Warning: Due to the improper use above, the performance of battery is attenuated or can not be used normally, which is not covered by the scope of warranty.
10. The environment may be polluted by the Improper disposal of used batteries. Please comply with the local laws and regulations when discard of the battery.

Others

1. The data and parameters of the scooter will be varied with different models. It may be subject to change without notice.
2. To the extent permitted by the law, Vegogo reserves the right to interpret and explain this statement. This statement is applied by the laws of the People’s Republic of China. Caused by or may cause. With compensation, liability and loss, Vegogo will not be liable for compensation. Riders shall bear their own responsibility for unforeseen or occurring risks encountered on riding.
   Thank you again for your choice and trust in Vegogo.

Warranty

Thankyou for your purchasing to Vegogo products. Please consult the warranty policy with your purchasing point. In case of any assistance needed, please email to us: contact@vegogostore.com

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