DELL Windows 10 IoT Enterprise LTSC 2021 for OptiPlex 3000 Thin Client User Guide

May 15, 2024
Dell

DELL Windows 10 IoT Enterprise LTSC 2021 for OptiPlex 3000 Thin Client

Specifications :

  • Operating System: Windows 10 IoT Enterprise LTSC 2021
  • Supported Platforms: OptiPlex 3000 Thin Client, OptiPlex All-in One 7410, Latitude 3440, Latitude 5440, OptiPlex Micro Plus 7010
  • Release Date: December 2023

Product Usage Instructions

  1. Chapter 1: Overview
    The Windows 10 IoT Enterprise LTSC 2021 OS is designed for specific Dell platforms including OptiPlex 3000 Thin Client, OptiPlex 7410 All-In-One, Latitude 3440, Latitude 5440, and OptiPlex Micro Plus 7010. It is updated to provide support for new hardware, fix defects, enhance performance, and add features.

  2. Chapter 2: Version Matrix
    The version matrix helps you determine the supported platforms for each release of Windows 10 IoT Enterprise LTSC 2021. Use this information to select the appropriate thin client for your work environment based on compatibility.

  3. Chapter 3: Quarterly Release 2312
    This release includes Dell Application Store version 23.12.0.1 and e-support images version 10.05.XX.12.23.00. These updates offer the latest Dell applications to address issues and bugs. Dell recommends applying this update during your next scheduled cycle to fix issues specific to Windows 10 IoT Enterprise LTSC 2021.

FAQ :

Q: How do I determine which operating system version to select for my thin client?
A: Refer to the Version Matrix in the user manual to find the supported platforms for each release of Windows 10 IoT Enterprise LTSC 2021. This will help you choose the right operating system version for your thin client.

Windows 10 IoT Enterprise LTSC 2021 for OptiPlex 3000 Thin Client, OptiPlex All-in-One 7410, Latitude 3440, Latitude 5440 and OptiPlex Micro Plus 7010
Release Notes

Notes, cautions, and warnings

  • NOTE: A NOTE indicates important information that helps you make better use of your product.
  • CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
  • WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

Overview

  • The Windows 10 IoT Enterprise LTSC 2021 operating system is designed to run on OptiPlex 3000 Thin Client, OptiPlex 7410 All-In-One, Latitude 3440 Client, Latitude 5440, and
  • OptiPlex Micro Plus 7010 platforms. New releases are created to support new hardware platforms, correct defects, make enhancements, or add new features.
  • NOTE: To determine which operating system version you must select for your thin client, see Version matrix.

Version matrix

The following version matrix lists the platforms supported in each Windows 10 IoT Enterprise LTSC 2021 for OptiPlex and Latitude Clients release, and helps you select which type of thin client is appropriate for your work environment:

Table 1. Version matrix

Release version| Release date| Supported platforms| Release Notes
---|---|---|---
2312| December 2023|

  • OptiPlex 3000 Thin Client
  • OptiPlex All-in-One 7410
  • Latitude 3440
  • Latitude 5440
  • OptiPlex Micro Plus 7010

| Quarterly Release 2312
2308| August 2023|

  • OptiPlex 3000 Thin Client
  • OptiPlex All-in-One 7410
  • Latitude 3440
  • Latitude 5440
  • OptiPlex Micro Plus 7010

| Quaterly Release 2308
2306| June 2023| OptiPlex 3000 Thin Client| Quarterly Release 2306
10.05.XX.10.22.00| October 2022| OptiPlex 3000 Thin Client| Windows 10 IoT Enterprise LTSC 2021
10.05.XX.07.22.00| July 2022| OptiPlex 3000 Thin Client| Windows 10 IoT Enterprise LTSC 2021
10.05.XX.02.22.00| March 2022| OptiPlex 3000 Thin Client| Windows 10 IoT Enterprise LTSC 2021

Quarterly Release 2312

Release summary
This release note contains information about the Dell Application Store 23.12.0.1 and e-support images 10.05.XX.12.23.00 release for Windows 10 IoT Enterprise LTSC 2021 that runs on the OptiPlex 3000 Thin Client, OptiPlex All- In-One 7410, Latitude 3440, Latitude 5440, and OptiPlex Micro Plus 7010 platforms. It provides the flexibility to be managed with Wyse Management Suite and Microsoft Endpoint Configuration Manager for the updated Dell value- added applications. The Windows 10 IoT Enterprise LTSC 2021 supports English and other MUI languages.

Version

  • Dell Application Store – 23.12.0.1
  • E-support images – 10.05.XX.12.23.00

Release date
December 2023

New and enhanced features

  • Dell Application Store 23.12.0.1 and e-support images 10.05.XX.12.23.00 include the latest Dell value-added applications addressing few issues and bugs. For more information, see Fixed issues.
  • Dell Technologies recommends that you apply this update during your next scheduled update cycle. This release contains fixed issues for Windows 10 IoT Enterprise LTSC 2021.
  • E-support images are released to address the Intel Graphics Tray application error message that is displayed during every boot.

Table 2. E-support images 10.05.XX.12.23.00

Image Name Supported platforms
WinIoT_LTSC_2021_OptiPlex_3000_Dec2023.iso OptiPlex 3000 Thin Client
WinIoT_LTSC_2021_OptiPlex_AIO_7410_Dec2023.iso OptiPlex All-in-One 7410
WinIoT_LTSC_2021_Latitude_3440_Dec2023.iso Latitude 3440
WinIoT_LTSC_2021_Latitude_5440_Dec2023.iso Latitude 5440
WinIoT_LTSC_2021_OptiPlex_MicroPlus_7010_Dec2023.iso OptiPlex Micro Plus 7010
  • It includes Wyse Device Agent version 14.6.10.5 to support Azure Blob Storage with Autoscaling. For more information about the support for Azure Blob Storage with autoscaling, see Dell Wyse Management Suite 4.x release notes at Dell Support. Wyse Device Agent enables endpoints to adapt to the downloading way of Azure Blob. Azure Blob Storage with Autoscaling is supported from Wyse Management Suite version 4.2 and later versions.
  • E-support image 10.05.XX.12.23.00 is updated to include the latest security intelligence updates for Microsoft Defender Antivirus and other Microsoft anti-malware updates. For more information, see QFEs list.
  • Support for updated ConfigUISupport.exe v1.0.0.8 which is a WinIoT Config UI enabler package to support migration to WinIoT 2.x policy after Dell Application Store 23.12.0.1 is installed and latest e-support image 10.05.XX.12.23.00 deployment.
    • If the system is already supporting and migrated to WinIoT 2.x policy, you must not deploy the ConfigUISupport.exe v1.0.0.8 again.
  • If the system is re-imaged with the platform’s latest e-support image 10.05.XX.12.23.00, installed with the latest Dell Application Store 23.12.0.1 and then you plan to migrate to support WinIoT 2.x policy, then use the ConfigUISupport.exe v1.0.0.8 for migrating the client to support WinIoT 2.x policy.
  • NOTE: Wyse Device Agent version 14.6.9.26 and later versions are required to support Wyse Management Suite silent installation for Third party add-on and Dell Application Store 23.12.0.1.
  • NOTE: Dell value-added applications are installed by default when the Dell Application Store 23.12.0.1 is installed.
  • NOTE: Support of ISO format on Imaging support from Wyse Management Suite and Dell OS Recovery Imaging Tool for Imaging operations.
  • NOTE: You can download individual third party applications as add-on from the Dell Support page.
  • NOTE: Dell Application Store 23.12.0.1 is separated from the e-support image 10.05.XX.12.23.00 on the Dell Support page. You must download the latest Dell Application Store 23.12.0.1 from Dell Support page to get the above enhancements.
  • NOTE: The Unified Write Filter tray user interface is managed by the Dell Application Control Center.
  • NOTE: Right-click and run as administrator when you start Dell Application Control Center to continue managing Unified Write Filter.

Compatibility

Build details
Dell Application Store 23.12.0.1 runs on the following operating systems:

Table 3. Supported operating systems and platforms

Supported operating systems Platforms
Windows 10 IoT Enterprise LTSC 2021 OptiPlex 3000 Thin Client

OptiPlex All-In-One 7410
Latitude 3440
Latitude 5440
OptiPlex Micro Plus 7010

Table 4. Build details of Dell Application Store 23.12.0.1

DAS installer version| Build Number| Build Wyse Management Suite Package Name| Build Size (Bytes)
---|---|---|---
23.12.0.1| 23.12.0.1| DellApplicationStore_23.12.0.1

.exe

| 109,617,152 bytes

The following are the build details for e-support images 10.05.XX.12.23.00:

Table 5. General build details

Platform(s )| Product| Build Version| Build Number| Localization| Boot Agent Version
---|---|---|---|---|---
OptiPlex 3000 Thin Client| WinIoT_LTSC_2021_Opti Plex_3000_Dec2023.iso| 10.0| 10.05.XX.12.23.00| English| 4.3.0
OptiPlex All- In-One 7410| WinIoT_LTSC_2021_Opti Plex_AIO_7410_Dec2023.iso| 10.0| 10.05.XX.12.23.00| English| 4.3.0
Platform(s )| Product| Build Version| Build Number| Localization| Boot Agent Version
---|---|---|---|---|---
Latitude 3440| WinIoT_LTSC_2021_Latit ude_3440_Dec2023.iso| 10.0| 10.05.XX.12.23.00| English| 4.3.0
Latitude 5440| WinIoT_LTSC_2021_Latit ude_5440_Dec2023.iso| 10.0| 10.05.XX.12.23.00| English| 4.3.0
OptiPlex Micro Plus 7010| WinIoT_LTSC_2021_Opti Plex_MicroPlus_7010_De c2023.iso| 10.0| 10.05.XX.12.23.00| English| 4.3.0

Table 6. Platform specific build details of Wyse Management Suite

Platform(s)| Version| Build Number| Build Wyse Management Suite Package Name| Build Size (Bytes)| Localization| BIOS Details
---|---|---|---|---|---|---
OptiPlex 3000| 10.0| 10.05.XX.12.23.0| WinIoT_LTSC_2| 12,912,885,760| English| 1.14.0
Thin Client| | 0| 021_OptiPlex_3| (WinIoTLTSC| |
| | | 000_Dec2023.is| 2021OptiPlex| |
| | | o| 3000_Dec2023.i| |
| | | | so)| |
OptiPlex All-In-| 10.0| 10.05.XX.12.23.0| WinIoT_LTSC_2| 12,854,362,112| English| 1.10.0
One 7410| | 0| 021_OptiPlex_AI| (WinIoTLTSC| |
| | | O_7410_Dec202| 2021OptiPlex| |
| | | 3.iso| AIO_7410_Dec2| |
| | | | 023.iso)| |
Latitude 3440| 10.0| 10.05.XX.12.23.0| WinIoT_LTSC_2| 12,858,032,128| English| 1.9.1
| | 0| 021_Latitude_3| (WinIoTLTSC| |
| | | 440_Dec2023.is| 2021Latitude| |
| | | o| 3440_Dec2023.i| |
| | | | so)| |
Latitude 5440| 10.0| 10.05.XX.12.23.0| WinIoT_LTSC_2| 12,858,032,128| English| 1.10.0
| | 0| 021_Latitude_5| (WinIoTLTSC| |
| | | 440_Dec2023.is| 2021Latitude| |
| | | o| 5440_Dec2023.i| |
| | | | so)| |
OptiPlex Micro| 10.0| 10.05.XX.12.23.0| WinIoT_LTSC_2| 12,456,951,808| English| 1.10.0
Plus 7010| | 0| 021_OptiPlex_M| (WinIoTLTSC| |
| | | icroPlus7010| 2021OptiPlex| |
| | | Dec2023.iso| MicroPlus_7010| |
| | | | _Dec2023.iso)| |

NOTE: BIOS is not part of this build. The above BIOS version is used during the build validation.

Hardware Support information
This section provides the hardware support information.

  • OptiPlex 3000 Thin Client – 8/16 GB RAM, 256 GB SSD
  • OptiPlex All-In-One 7410 – 8/16/32 GB RAM, 256 GB SSD
  • Latitude 3440 Client – 8/16/32 GB RAM, 256 GB SSD
  • Latitude 5440 Client – 8/16/32 GB RAM, 256 GB SSD
  • OptiPlex Micro Plus 7010 – 8/16 GB RAM, 256 GB SSD

Table 7. Supported displays

Hardware| Operating System| Single Display (in built)| Dual Display
---|---|---|---

  • OptiPlex 3000 Thin Client
  • OptiPlex All-in-One 7410
  • Latitude 3440
  • Latitude 5440
  • OptiPlex Micro Plus 7010

| Windows 10 IoT Enterprise LTSC 2021| Supported| Supported

Supported languages

  • English (en-US)
  • German (de-DE)
  • French France (fr-FR)
  • French Canada (fr-CA)
  • Italian (it-IT)
  • Spanish (es-ES)
  • Japanese (ja-JP)
  • Korean (ko-KR)
  • Chinese Simplified (zh-CN)
  • Chinese traditional (zh-TW)
  • Brazilian Portuguese (pt-BR)
  • Dutch Netherlands (nl-NL)
  • Danish Denmark (da-DK)
  • Finnish Finland (fi-FI)
  • Norwegian Norway (nb-NO)
  • Russian Russia (ru-RU)
  • Swedish Sweden (sv-SE)

Important notes

Test Environment

Table 8. Test Environment

Hardware Type| Model Name| CPU Name| Build Package Name| Product Version| RAM| SSD Size| BIOS Versi on
---|---|---|---|---|---|---|---
OptiPlex 3000 Thin Client| OptiPlex 3000 Thin Client| Pentium, Celeron| WinIoT_LTSC_2021 _OptiPlex_3000_De c2023.iso| 10.05.XX.12.23.00| 8/16 GB| 256 GB| 1.14.0
OptiPlex 7410 All-In-One Thin Client| OptiPlex 7410 All-In-One Thin Client| Pentium, Celeron| WinIoT_LTSC_2021 _OptiPlex_AIO_741 0_Dec2023.iso| 10.05.XX.12.23.00| 8/16/ 32 GB| 256 GB| 1.10.0
Latitude 3440| Latitude 3440| Intel i3, Intel i5| WinIoT_LTSC_2021 _Latitude_3440_De c2023.iso| 10.05.XX.12.23.00| 8/16/ 32 GB| 256 GB| 1.9.1
Latitude 5440| Latitude 5440| Intel i3, Intel i5| WinIoT_LTSC_2021 _Latitude_5440_De c2023.iso| 10.05.XX.12.23.00| 8/16/ 32 GB| 256 GB| 1.10.0
OptiPlex Micro Plus 7010| OptiPlex Micro Plus 7010| Intel i5| WinIoT_LTSC_2021 _OptiPlex_MicroPlu| 10.05.XX.12.23.00| 8/16/ 32 GB| 256 GB| 1.10.0
Hardware Type| Model Name| CPU Name| Build Package Name| Product Version| RAM| SSD Size| BIOS Versi on
---|---|---|---|---|---|---|---
| | | s_7010_Dec2023.is o| | | |

Used space and free space

Platform SSD Used space Free space
OptiPlex 3000 Thin Client 256 GB SSD 15 GB 218 GB
OptiPlex 7410 All-In-One 256 GB SSD 15 GB 218 GB
Latitude 3440 Client 256 GB SSD 16 GB 217 GB
Latitude 5440 Client 256 GB SSD 16 GB 217 GB
OptiPlex Micro Plus 7010 256 GB SSD 14 GB 219 GB

QFEs list
Table 9. QFEs list for OptiPlex 3000 Thin Client, OptiPlex 7410 All- In-One, Latitude 3440, Latitude 5440

KB Number Update Description
KB5003791 Update for Windows 10 IoT Enterprise LTSC 2021
KB5005699 Security Update for Windows 10 IoT Enterprise LTSC 2021
KB5031988 Update for Windows 10 IoT Enterprise LTSC 2021
KB5012170 Security Update for Windows 10 IoT Enterprise LTSC 2021
KB5032189 Security Update for Windows 10 IoT Enterprise LTSC 2021
KB5014032 Security Update for Windows 10 IoT Enterprise LTSC 2021
KB5032392 Update for Windows 10 IoT Enterprise LTSC 2021

Table 10. QFEs list for OptiPlex Micro Plus 7010

KB Number Update Description
KB5003791 Update for Windows 10 IoT Enterprise LTSC 2021
KB5005699 Security Update for Windows 10 IoT Enterprise LTSC 2021
KB5029923 Update for Windows 10 IoT Enterprise LTSC 2021
KB5012170 Security Update for Windows 10 IoT Enterprise LTSC 2021
KB5030211 Security Update for Windows 10 IoT Enterprise LTSC 2021
KB5014032 Security Update for Windows 10 IoT Enterprise LTSC 2021
KB50329709 Update for Windows 10 IoT Enterprise LTSC 2021

Dell value-added applications in Dell Application Store 23.12.0.1

Table 11. Dell value-added applications

Application name Version
Dell Application Control Center (DACC) 1.1.0.36
Application Launch Manager (ALM) 1.1.0.11
Dell Overlay Optimizer 1.0.1.4024
Language Configuration Tool 1.0.0.10
xData CleanUp Manager (xDCM) 1.0.0.8
Wyse Device Agent 14.6.10.5
Custom Configuration Sysprep Not Applicable

Operating System/Driver components

Table 12. Dell value-added applications driver details

D r i v e r s / Files Version
CAD-MAP-VDI 3.0.6.0

Table 13. Common application, features, and files- part of e-support image 10.05.XX.12.23.00

Application Version
Wyse Device Application (WDA) 14.6.10.5
PlatVsys 1.0.0.6
VMware Horizon Client (2212) 8.8.0.33776
Merlin 4.1.3
Wyse Easy Setup 2.0.0.567
Application Launch Manager (ALM) 1.1.0.11
xData CleanUpManager (xDCM) 1.0.0.8
Dell Command Monitor (DCM) 10.9.0.307
Citrix Workspace 2303.1 23.3.0.55
Control Alt Del Map (CAD Map) 3.0.6.0
Build Content 1.0.0.8
Language Configuration Tool 1.0.0.10
Dell Application Control Center (DACC) 1.1.0.36
Custom Configuration Sysprep Not Applicable
Azure Virtual Desktop 1.2.4763.0
Microsoft Edge Browser 119.0.2151.72
Microsoft Remote Desktop Connection 10.0.19041 (Protocol10.8 Supported)
TightVNC (Virtual NetworkComputing) 2.8.75.0

Table 14. Custom Configuration imaging settings tool internally includes below applications

Application name Version
ArchiveInfo 1.0.0.3
DeleteFreeSpace 2.0.0.2
Application name Version
--- ---
NumLockTrigger 1.0.0.6
PnPApp 1.0.0.15
TimeZonePreservation 1.0.1.8
tpm_app 1.0.0.6
RegPermission 1.0.0.5
NumLock_Toggle 1.0.0.5

NOTE: Factory image version number changes based on the production month and the year.

Fixed Issues
The following are the fixed issues:

Table 15. Fixed Issues

S. No.| Issue **D e s c r i p t i o n / S u m m a r y| S o lu t i o n / W o r k f l o w**
---|---|---
1|

  • Wyse Easy Setup error message is displayed when Wyse Management Suite WinIoT policy is applied with Citrix Workspace application v2307.
  • Wyse Easy Setup stops responding when an IT administrator uses a configuration with – or . in the hostname of the server URL and deploys a Win10 IoT 1.x policy.

|

  1. Install the Dell Application Store 23.12.0.1 on the system.
  2. Use Wyse Management Suite version 4.2 to apply the WinIoT 2.x policy.

For the Citrix Workspace application error message, install the latest Citrix Workspace application version 2309 or later from Citrix website.

NOTE: To deploy the new Citrix Workspace application, you can check Create and deploy standard application policy to thin clients in the Wyse Management Suite admin guide.

2| Wyse Easy Setup stops responding when an IT administrator uses a configuration with – or . in the hostname or domain name of the server URL and deploys a Win10 IoT 2.x policy.|

  1. Install the Dell Application Store 23.12.0.1 on the system.
  2. Use Wyse Management Suite version 4.2 to apply the WinIoT 2.x policy.

3| You are unable to import an application file (.exe) with a name in Japanese characters in Wyse EasySetup.| Install the Dell Application Store 23.12.0.1 on the system.
4| WinIoT 2.x configuration from Wyse Management Suite 4.1 does not accept dots in Fully Qualified Domain Name (FQDN) for RD Gateway Server in Cloud Wyse Management Suite.|

  1. Install the Dell Application Store 23.12.0.1 on the system.
  2. Use Wyse Management Suite version 4.2 to apply the WinIoT 2.x policy.

5| When the WinIoT 2.x policy from Wyse Management Suite is applied for autologin settings, then your device enters into the reboot loop.|

  1. Install the Dell Application Store 23.12.0.1 on the system.
  2. Use Wyse Management Suite version 4.2 to apply the WinIoT 2.x policy.

6| WinIoT 2.x policy from Wyse Management Suite for power settings is| 1. Install the Dell Application Store 23.12.0.1 on the system.
S. No.| Issue **D e s c r i p t i o n / S u m m a r y| S o lu t i o n / W o r k f l o w**
---|---|---
| failed to apply on Dell Latitude 3440 and 5440 systems.| 2. Use Wyse Management Suite version 4.2 to apply the WinIoT 2.x policy.
7| After you apply the WinIoT 2.x policy, then if you are ready to update

your client, Update Now message is displayed after every restart.

|

  1. Install the Dell Application Store 23.12.0.1 on the system.
  2. Use Wyse Management Suite version 4.2 to apply the WinIoT 2.x policy.

8| Windows hotkeys are enabled on the local Wyse EasySetup shell when the VMware Horizon session is locked and then you log out of the session, then you are not able to use p, x, I, and o characters to enter into the session again.|

  1. Install the Dell Application Store 23.12.0.1 on the system.
  2. Use Wyse Management Suite version 4.2 to apply the WinIoT 2.x policy.

9| The Intel Graphics Experience error message is displayed at every boot on devices which you have received as part of the shipments from Dell factory or after applying the e-support images which are posted on Dell Support page and are listed below.

  • WinIoT_LTSC_2021_OptiPlex3000 Aug2023.iso
  • WinIoT_LTSC_2021_OptiPlex7410 June2023.iso
  • WinIoT_LTSC_2021_Latitude3440 Sept2023.iso
  • WinIoT_LTSC_2021_Latitude5440 Aug2023.iso
  • WinIoT_LTSC_2021_OptiPlex_Micro Plus_7010_Aug2023.iso

| Deploy the latest e-support images 10.05.XX.12.23.00 for the respective platform that are listed below.

  • WinIoT_LTSC_2021_OptiPlex3000 Dec2023.iso
  • WinIoT_LTSC_2021_OptiPlex_AIO_7 410_Dec2023.iso
  • WinIoT_LTSC_2021_Latitude3440 Dec2023.iso
  • WinIoT_LTSC_2021_Latitude5440 Dec2023.iso
  • WinIoT_LTSC_2021_OptiPlex_Micro Plus_7010_Dec2023.iso

10| You are unable to pull image using Wyse Management Suite from OptiPlex 3000 Thin Client.|

  • Deploy the latest e-support image 10.05.XX.12.23.00
  • WinIoT_LTSC_2021_OptiPlex_3000_De c2023.iso for the Dell OptiPlex 3000 Thin Client which is on Dell Support page.

NOTE: To deploy the latest e- support image, use Dell OS Recovery Imaging Tool for Imaging operations.

Known Issues
The following are the known issues:

Table 16. Known Issues

S. No.| Issue **D e s c r i p t i o n / S u m m a r y| Workaround if any
---|---|---
1| Wyse Device Agent (WDA) icon is observed for Citrix connection on the taskbar in Wyse Easy Setup KIOSK Shell.| Not Applicable
2| RDP icon is preserved on the Wyse Easy Setup Shell taskbar even after exiting the RDP session connection.| Not Applicable
S. No.| Issue ****D e s c r i p t i o n / S u m m a r y| Workaround if any**
---|---|---
3| The previous WinIoT 2.x policy configurations are getting removed after you restart device through Wyse Easy Setup KIOSK Shell.| You can log off and log in back to the device through Wyse Easy Setup KIOSK Shell.
4| Wyse Easy Setup KIOSK shell is not loaded after you run the Imaging process.| You can log off and log in back to the device through Windows Start Menu.
5| The system has Microsoft Edge as the default browser but when you deploy the latest e-support images 10.05.XX.12.23.00 or create a golden image by running Sysprep then the default browser application changes to the Internet Explorer in the Default apps settings.| Do the following:

  1. Log in as an administrator.
  2. Disable Unified Write Filter (UWF).
  3. Go to Start Menu.
  4. Click Settings > Default apps.
  5. Select Microsoft Edge as the Web browser.
  6. Click Apply.
  7. Enable Unified Write Filter (UWF).

Peripherals ecosystem

Table 17. Peripherals ecosystem

Product Category (Module) Product Description
Monitors Dell 27 USB-C HUB Monitor

Dell 22 Monitor
Dell 24 Monitor
Dell 24 USB-C Hub Monitor
Dell UltraSharp 24 Monitor
Audio| Dell Pro Wireless Headset – Daybreak
Dell Slim Conferencing Soundbar
Dell Speakerphone
Dell Stereo Headset
Input Devices| Dell Pro Wireless Keyboard and Mouse
Dell Active Pen
Dell Full-Size Wireless Mouse
Dell Mobile Pro Wireless Mice
Dell Multi-Device Wireless Keyboard
Dell Multi-Device Wireless Keyboard and Mouse Combo
Dell Multi-Device Wireless Mouse
Dell Multimedia Keyboard
Dell Optical Mouse
Dell Palm Rest for KB216 and KM636
Dell Premier Multi-Device Wireless Keyboard and Mouse
Dell Active Pen
Product Category (Module)| Product Description
---|---
Cables, Dongles, Adapters| Dell 7-in-1 USB-C Multiport Adapter
100W Adapter Type-C AC adapter
Webcam| Dell Pro Webcam
Docks & Port Replicators| Dell USB-C Dock

Boot sequence

  • The first boot is Windows Boot Manager.
  • The second boot is Merlin Non-Pxe.
  • The third boot is UEFI HTTPs Boot.
  • The fourth boot is UEFI CL1-3D256-Q11 NVMe SSTC 256 GB TWOTN2CC9DH000BB09161.
  • The fifth boot is ONBOARD NIC (IPV4).
  • The sixth boot is ONBOARD NIC (IPV6).

Quarterly Release 2308

Release summary
This release note contains information about the Dell Application Store 2308 for Windows 10 IoT Enterprise LTSC 2021. It provides the flexibility to be managed with Wyse Management Suite and Microsoft Endpoint Configuration Manager for the updated Dell value-added applications. The Windows 10 IoT Enterprise LTSC 2021 supports English and other MUI languages.

Version
23.08.0.4

Release date
September 2023

New and enhanced features

  • Adherence to SDL 7.0 process controls.
    Dell value-added applications are adhered to SDL 7.0 technical controls.

  • Dell Application Store supports silent installation (No installation parameter is required) from Wyse Management Suite.

  • ConfigUISupport.exe supports silent installation (No installation parameter is required) from Wyse Management Suite.

  • Third party applications support silent installation (No installation parameter is required) from Wyse Management Suite.
    NOTE: Wyse Device Agent with version 14.6.9.22 or later is required to support WMS silent installation for Third party add-on and Dell Application Store.

  • Third party applications and Dell Application Store package availability in Wyse Management Suite Cloud Repository.

  • The latest e-support image in ISO format for the OptiPlex 3000 Thin Client is available for download in the Dell Support page. This is to align with the annual e-support image release. Click here for release information about e-support image for OptiPlex 3000 Thin Client.

  • Windows 10 IoT Enterprise LTSC 2021 Operating System Recovery Guide is posted in the Dell Support under the documentation section of the OptiPlex 3000 Thin Client platform page. The image pull process is updated.

  • Transition from the WinIoT-WES policy to WinIoT 2.x whitepaper is posted in the Dell Support page. The document provides step-by-step instructions and FAQs on transitioning from the legacy WinIoT (WES) policy to the new WinIoT 2.x policy in WMS. For more information, go to the documentation section of the respective platform page.

  • NOTE: The new and upcoming features in WMS are available through WinIoT 2.x policy only. WinIoT 2.x policy is applicable only on Windows 10 IoT Enterprise LTSC 2021.

  • NOTE: Minimum version 14.6.9.22 is required to support WMS silent installation for Third party add-on and Dell application Store application.

  • NOTE: Dell value-added applications are installed by default when the Dell Application Store is installed.

  • NOTE: You can download individual third party applications as add-on from the Dell Support page.

  • NOTE: Dell Application Store is separate from the e-support image on the Dell Support page. You must download the latest Dell Application Store from Dell Support page to get the above enhancements.

  • NOTE: When Dell Application Store v23.06.0.2 is installed, it removes the RAMDisk drive (Z:\\).

Important notes
Post Installing Dell Application Store

  • After you run the Dell Application Store, the Unified Write Filter tray user interface is managed by the Dell Application Control Center.
  • Right click and run as administrator when you start Dell Application Control Center to continue to manage Unified Write Filter.

Dell value-added applications in Dell Application Store

Table 18. Dell value-added applications

Application name Version
Wyse Easy Setup 2.0.0.515
Dell Application Control Center (DACC) 1.1.0.35
Application Launch Manager (ALM) 1.1.0.11
Dell Overlay Optimizer 1.0.1.4023
Language Configuration Tool 1.0.0.10
xData CleanUp Manager (xDCM) 1.0.0.8
Wyse Device Agent 14.6.9.23
Custom Configuration Sysprep Not Applicable

Table 19. Custom Configuration Sysprep includes below applications

Application name Version
ArchiveInfo 1.0.0.3
DeleteFreeSpace 2.0.0.2
NumLockTrigger 1.0.0.6
PnPApp 1.0.0.15
TimeZonePreservation 1.0.1.7
tpm_app 1.0.0.6
RegPermission 1.0.0.5
NumLock_Toggle 1.0.0.5

Driver components
Table 20. Dell value-added applications driver details

D r i v e r s / Files Version
CAD-MAP-VDI 3.0.6.0

Compatibility

Build details
Dell Application Store runs on the following operating systems:

Table 21. Supported operating systems and platforms

Supported operating systems Platforms
Windows 10 IoT Enterprise LTSC 2021 OptiPlex 3000 Thin Client

OptiPlex 7410 AIO
Latitude 3440
Latitude 5440
OptiPlex Micro Plus 7010

Table 22. Build details of Dell Application Store

DAS installer version| Build Number| Build Wyse Management Suite Package Name| Build Size (Bytes)
---|---|---|---
23.08.0.4| 23.08.0.4| DellApplicationStore_23.08.0. 4.exe| 10,94,24,056 bytes

Addendum
List of Third-Party Applications available as individual Add-on packages

Table 23. Addendum

Application name Version
VMware Horizon Client (2306) 8.10.0.37268
Citrix Workspace App (2307.1) 23.7.1.18
Amazon Workspaces 5.12.0.4246
Cisco Jabber Softphone for VDI (Virtual Desktop Infrastructure) Client

14.1.4.57909
Cisco Webex VDI (Virtual Desktop Infrastructure) Meetings Plugin| 42.2.6.11
Cisco Webex VDI (Virtual Desktop Infrastructure) Plugin| 43.4.0.25959
Zoom VDI (Virtual Desktop Infrastructure) Plugin| 5.15.4

Quarterly Release 2306

Release summary
This release note contains information about the Dell Application Store 2306 for Windows 10 IoT Enterprise LTSC 2021. It provides the flexibility to be managed with Wyse Management Suite and Microsoft Endpoint Configuration Manager for the updated Dell value-added applications. The Windows 10 IoT Enterprise LTSC 2021 supports English and other MUI languages.

Version
23.06.0.0

Release date
June 2023

New and enhanced features

  • Third-party application has been separated from Dell Application Store, and as a consequence, Dell Application Store now only contains Dell value-added applications.

  • The Dell Application Store package size is reduced from 1.4GB to around 104 MB. With a smaller footprint of Dell application store, it is also easier and faster to deploy Dell value-added applications.

  • Third Party Applications are available as individual Add-on packages and as applications downloadable from Dell Support page.

  • Adherence to SDL 7.0 process controls.
    IT admins must provide admin or user account and passwords during custom image creation in the Dell Application Control Center.

  • NOTE: Dell value-added Applications are installed by default when the Dell Application Store is installed.

  • NOTE: Users can download individual third party applications as Add-on from Dell Support page.

  • NOTE: Dell Application Store is separate from the e-support image on Dell Support page. Customers need to download the latest Dell Application Store from Dell Support page to get the above enhancements.

  • NOTE: When Dell Application Store v23.06.0.2 is installed, it will remove the RAMDisk drive (Z:\\).

Important notes
Post Installing Dell Application Store

  • After running the Dell Application Store, the Unified Write Filter tray user interface will be managed by Dell Application Control Center.
  • Right click and run as administrator when starting Dell Application Control Center to continue to manage Unified Write Filter.

Dell value-added applications in Dell Application Store

Table 24. Dell value-added applications

Application name Version
Wyse Easy Setup 2.0.0.471
Dell Application Control Center (DACC) 1.1.0.33
Application Launch Manager (ALM) 1.1.0.10
Dell Overlay Optimizer 1.0.1.4023
Language Configuration Tool 1.0.0.10
xData CleanUp Manager (xDCM) 1.0.0.8
Wyse Device Agent 14.6.9.21
Custom Configuration Sysprep Not Applicable

Table 25. Custom Configuration Sysprep

Application name Version
ArchiveInfo 1.0.0.3
DeleteFreeSpace 2.0.0.2
NumLockTrigger 1.0.0.6
PnPApp 1.0.0.15
TimeZonePreservation 1.0.1.6
tpm_app 1.0.0.6
RegPermission 1.0.0.5
NumLock_Toggle 1.0.0.5

Driver components
Table 26. Dell value-added applications driver details

D r i v e r s / Files Version
CAD-MAP-VDI 3.0.6.0

Compatibility

Build details
Dell Application Store runs on the following operating systems:

Table 27. Supported operating systems and platforms

Supported operating systems Platforms
Windows 10 IoT Enterprise LTSC 2021 OptiPlex 3000 Thin Client

Table 28. Build details of Dell Application Store

DAS installer version| Build Number| Build Wyse Management Suite Package Name| Build Size (Bytes)| MD5 File Checksum
---|---|---|---|---
23.06.0.2| 23.06.0.2| DellApplicationStore_23| 10,93,12,352 bytes| 698C52E995A0C1091C
| | .06.0.2.exe| | 26260737DA50A1

Addendum
List of Third-Party Applications available as individual Add-on packages

Table 29. Addendum

Application name Version
VMWare Horizon Client (2303) 8.9.0.35399
Citrix Workspace App (2303) 23.3.0.55
Amazon Workspaces 5.9.0

List of Third-Party Applications available as individual applications

Table 30. Addendum

Application name Version
Cisco Jabber Softphone for VDI (Virtual Desktop Infrastructure) Client 14.1
Cisco WebEx VDI ((Virtual Desktop Infrastructure) Meetings Plugin 42.2.6.11
Cisco WebEx VDI (Virtual Desktop Infrastructure) Plugin 43.4.0.25959
Zoom VDI (Virtual Desktop Infrastructure) Plugin 5.14.10.23670

Windows 10 IoT Enterprise LTSC 2021 10.05.XX.08.23.00

Release summary
This release note contains information about the Windows 10 IoT Enterprise LTSC 2021 that runs on the OptiPlex 3000 Thin Client. Windows 10 IoT Enterprise LTSC 2021 is factory installed on the OptiPlex 3000 Thin Client. It provides the flexibility to be managed with Wyse Management Suite and Microsoft Endpoint Configuration Manager. The Windows 10 IoT Enterprise LTSC 2021 supports English and MUI languages.

Version
10.05.XX.08.23.00

Release date
September 2023

New and enhanced features
This release consists of two parts: the Dell Application Store and the E-support .iso image.

  • Dell Application Store
    Dell Application Store is separate from the e-support image on Dell Support page. You must download the latest Dell Application Store from Dell Support page to get the New Features and Enhancements.

  • E-support image

    • The e-support image is updated to include the latest security intelligence updates for Microsoft Defender Antivirus and other Microsoft anti-malware updates. See QFEs list for more information.

    • Secure Unique Password update for Windows 10 IoT Enterprise LTSC 2021.
      NOTE: The default password for the Admin account is Admin#SerialNumber of the device. The default password for the User account is User#Serialnumber of the device.

    • Adherence to SDL 7.0 process controls.

  • ■ Dell value-added applications are adhered to SDL 7.0 technical controls.

    • Supports Dell OS Recovery Imaging Tool for Imaging operations.
    • Dell Thin Client Application, RAMDisk, Dell Secure Client, and Quick Start applications are removed.
      NOTE: If IT administrators do not plan to reload the e-support image, they can also download the security patches from Microsoft Update Catalog and follow the Deployment Guide for deployment. It can save time in deployment, image customization, and network traffic.

Important notes
UWF Servicing Mode and Task Scheduler Information

  • Install the July 12 update, 2022-KB5015807 as a pre-requisite QFE to function UWF Servicing mode.
  • ‘WindowsUWFServicing’ is the scheduled task which is added and disabled by default to run at 3:00 AM every Sunday every 4 weeks for automatic windows updates.
  • IT administrators can enable and update the scheduled timings as per their convenience.
  • For UWFServicing Mode, the device must be able to connect the Windows Updates servers.

Post Installing Dell Application Store

  • After you run the Dell Application Store, the Unified Write Filter tray user interface is managed by Dell Application Control Center.
  • Right click and run as admin when starting Dell Application Control Center to continue to manage Unified Write Filter. NOTE: If you are using the latest 10.05.XX.08.23.00 e-support image, then Dell Thin Client Application is removed. Instead, Dell Application Control Center is added as part of the e-support image for device configuration and management.

QFEs list
Table 31. QFEs list

KB Number Update Description
KB5003791 Update for Windows 10 IoT Enterprise LTSC 2021
KB5005699 Security Update for Windows 10 IoT Enterprise LTSC 2021
KB5027122 Update for Windows 10 IoT Enterprise LTSC 2021
KB5012170 Security Update for Windows 10 IoT Enterprise LTSC 2021
KB5028166 Security Update for Windows 10 IoT Enterprise LTSC 2021
KB5014032 Security Update for Windows 10 IoT Enterprise LTSC 2021
KB5028318 Update for Windows 10 IoT Enterprise LTSC 2021

Dell value-added applications in Dell Application Store

Table 32. Dell value-added applications

Application name Version
Wyse Easy Setup 2.0.0.515
Dell Application Control Center (DACC) 1.1.0.35
Application Launch Manager (ALM) 1.1.0.11
Dell Overlay Optimizer 1.0.1.4023
Language Configuration Tool 1.0.0.10
xData CleanUp Manager (xDCM) 1.0.0.8
Wyse Device Agent 14.6.9.23
Custom Configuration Sysprep Not Applicable

Table 33. Custom Configuration Sysprep includes below applications

Application name Version
ArchiveInfo 1.0.0.3
DeleteFreeSpace 2.0.0.2
NumLockTrigger 1.0.0.6
PnPApp 1.0.0.15
Application name Version
--- ---
TimeZonePreservation 1.0.1.7
tpm_app 1.0.0.6
RegPermission 1.0.0.5
NumLock_Toggle 1.0.0.5

Addendum
List of Third-Party Applications available as individual Add-on packages

Table 34. Addendum

Application name Version
VMware Horizon Client (2306) 8.10.37268
Citrix Workspace App (2307.1) 23.7.1.18
Amazon Workspaces 5.12.0.4246
Cisco Jabber Softphone for VDI (Virtual Desktop Infrastructure) Client

14.1.4.57909
Cisco Webex VDI (Virtual Desktop Infrastructure) Meetings Plugin| 42.2.6.11
Cisco Webex VDI (Virtual Desktop Infrastructure) Plugin| 43.4.25959
Zoom VDI (Virtual Desktop Infrastructure) Plugin| 5.15.4

Dell value-added applications/Driver components

Table 35. Dell value-added applications driver details

D r i v e r s / Files| OptiPlex 3000 Thin Client
---|---
CAD-MAP-VDI| 3.0.6.0

Table 36. Common application, features, and files-part of e-support image build 10.05.XX.08.23.00

Application Version
Wyse Device Application (WDA) 14.6.9.23
PlatVsys 1.0.0.6
Citrix Workspace App (2307.1) 8.10.37268
Merlin 4.1.3
Wyse Easy Setup 2.0.0.515
Application Launch Manager (ALM) 1.1.0.11
xData CleanUp Manager (xDCM) 1.0.0.8
Dell Command Monitor (DCM) 10.9.0.307
Citrix Workspace 2307.1 23.7.1.18
Control Alt Del Map (CAD Map) 3.0.6.0
Build Content 1.0.0.8
Language Configuration Tool 1.0.0.10
Application Version
--- ---
Dell Application Control Center 1.1.0.35
Azure Virtual Desktop 1.2.4419.0
Microsoft Edge Browser 114.0.1823.79
Microsoft Remote Desktop Connection 10.0.19041 (Protocol 10.8 Supported)
TightVNC (Virtual Network Computing) 2.8.75

NOTE: Factory image version number changes based on the production month and the year.

Test Environment
Table 37. Test Environment

Hardware Type| Hardware Rev| Model Name| CPU

Name

| Build Package Name| Prod uct Versi on| RAM| SSD

Size

| BIOS

Versi on

---|---|---|---|---|---|---|---|---
OptiPlex 3000| 0502| OptiPlex 3000| Pentium| Windows10_IoT_Enterprise_LTSC| 10.05.| 8/16| 256| 1.5.0
Thin Client| | Thin Client| | _2021_OptiPlex_3000_Oct2022.| 09.10.| GB| GB|
| | | | exe| 22.00| | |
OptiPlex 3000| 0503| OptiPlex 3000| Celeron| Windows10_IoT_Enterprise_LTSC| 10.05.| 8/16| 256| 1.5.0
Thin Client| | Thin Client| | _2021_OptiPlex_3000_Oct2022.| 10.10.| GB| GB|
| | | | exe| 22.00| | |
OptiPlex 3000| 0502| OptiPlex 3000| Pentium| Windows10_IoT_Enterprise_LTSC| 10.05.| 8/16| 256| 1.5.0
Thin Client| | Thin Client| | _2021_OptiPlex_3000_July2022.| 09.07| GB| GB|
| | | | exe| .22.0| | |
| | | | | 0| | |
OptiPlex 3000| 0503| OptiPlex 3000| Celeron| Windows10_IoT_Enterprise_LTSC| 10.05.| 8/16| 256| 1.5.0
Thin Client| | Thin Client| | _2021_OptiPlex_3000_July2022.| 10.07.| GB| GB|
| | | | exe| 22.00| | |

Compatibility

Build details
Table 38. General build details

Platform(s)| Product| Build Version| Build Number| Localization| Boot Agent version| Merlin USB Imaging Tool| Dell OS Recovery Tool
---|---|---|---|---|---|---|---
OptiPlex 3000 Thin Client| Windows10_Io TEnterprise LTSC2021 OptiPlex_300 0_Aug2023.is o| 10.0| 10.05.XX.08.2 3.00| English| 4.1.3| 3.5.0.210| 2.3.7515

Table 39. Platform specific build details of Wyse Management Suite

Platform(s )| Version| Build Number| Build Wyse Management Suite Package Name| Build Size (Bytes)| Localizatio n| BIOS Details| Platform| BIOS Version
---|---|---|---|---|---|---|---|---
OptiPlex| 10.0| 10.05.XX.08| Windows10_| 12,467,961,8| English| –| OptiPlex| 1.11.0
3000 Thin| | .23.00| IoT_Enterpri| 56 bytes| | | 3000 Thin|
Client| | | se_LTSC_2| | | | Client|
| | | 021_OptiPle| | | | |
| | | x_3000_Au| | | | |
| | | g2023.iso| | | | |

Table 40. Build details of Dell Application Store

DAS installer version| Build Number| Build Wyse Management Suite Package Name| Build Size (Bytes)
---|---|---|---
23.08.0.4| 23.08.0.4| DellApplicationStore_23.08.0. 4.exe| 10,94,24,056 bytes

BIOS is not part of this build. The above BIOS version is used during the build validation.

Windows 10 IoT Enterprise LTSC 2021 10.05.XX.10.22.00

Release summary
This release note contains information about the Windows 10 IoT Enterprise LTSC 2021 that runs on the OptiPlex 3000 Thin Client. Windows 10 IoT Enterprise LTSC 2021 is factory installed on the OptiPlex 3000 Thin Client. It provides the flexibility to be managed with Wyse Management Suite and Microsoft Endpoint Configuration Manager. The Windows 10 IoT Enterprise LTSC 2021 supports English and MUI languages.

Version
10.05.XX.10.22.00

Release date
October 2022

New and enhanced features
This release consists of two parts: the Dell Application Store and the E-support image.

  • Dell Application Store
    Dell Application Store is separate from the e-support image on Dell Support page. Customers need to download the latest Dell Application Store from Dell Support page to get the following enhancements.

  • Unified Write Filter Servicing Mode: Servicing mode commands to service the device and apply Windows updates to the device.

    • A task scheduler “WindowsUWFServicing” (by default disabled) is created and set to trigger the servicing mode as required.
    • IT administrator can enable and schedule it as per their convenient maintenance time for the updates.
    • Refer to Important Notes to know about the prerequisites for UWF Servicing Mode.
    • Refer to Apply Windows updates to UWF-protected devices | Microsoft Learn for more information.
  • Included VMware Horizon Client 2206 and validated with the VMware Horizon Cloud Service.

    • VMware Horizon Cloud Services has been validated and is supported on Windows 10 IoT Enterprise LTSC 2021.
    • Refer to VMware Horizon Documentation – Horizon 8, Horizon Cloud Service, and Horizon Clients for more information.
  • Latest third-party applications
    Refer to Third-party & Dell value-added applications in Dell Application Store for more information.

  • Enabled Citrix Workspace App Current Release Version, replacing Citrix Workspace App LTSR (Long term service release) version

    • Refer to FAQ: Citrix Virtual Apps and Desktops and Citrix Hypervisor Long Term Service Release (LTSR) to know more about the difference between CWA Current Release and CWA Long Term Service Release.
    • Refer to About this release | Citrix Workspace app for Windows to know about the CWA 2209 Current Release.
  • Removed Citrix HDX Real Time Media Engine plug-in due to product EOML.

  • Windows 10 IoT Enterprise LTSC 2021 for OptiPlex 3000 Thin Client Administrator’s Guide is updated with the notes to remove TightVNC (Virtual Network Computing) application.

  • E-support image

    • The e-support image is updated to include the latest security intelligence updates for Microsoft Defender Antivirus and other Microsoft antimalware updates. Refer to QFEs list for more information.
    • As part of Dell Thin Client Application revamp, e-support image is included with latest Dell Application Control Center for better user experience. The inclusion of Dell Application Control Center in e-support image will provide a better unified experience of Application Launch Manager, xData Cleanup Manager, Wyse Easy Setup, Wyse Device Agent and Custom Imaging scenarios when customers reimage their devices with the latest e-support image. With this quarterly release, the functionalities of the Dell Thin Client Application are merged into the Dell Application Control Centre. Also, the Dell Thin Client Application is removed from the e-support image.

NOTE: If IT administrators do not plan to reload the e-support image, they can also download the security patches from Microsoft Update Catalog and follow the Deployment Guide for deployment. It can save time in deployment, image customization, and network traffic.

Important notes
UWF Servicing Mode and Task Scheduler Information

  • Install July 12, 2022-KB5015807 as a pre-requisite QFE to function UWF Servicing mode.
  • ‘WindowsUWFServicing ‘ is the scheduled task which is added and disabled by default to run at 3:00AM every Sunday every 4 Weeks for automatic windows updates.
  • IT administrator can enable and update the scheduled timing as per their convenience.
  • For UWFServicing Mode, the device needs to be able to connect the Windows Updates servers.

Post Installing Dell Application Store

  • After running the Dell Application Store, the Unified Write Filter tray user interface will be managed by Dell Application Control Center.
  • Right click and run as admin when starting Dell Application Control Center to continue to manage Unified Write Filter.
    NOTE: If you are using the latest 10.05.XX.10.22.00 e-support image, then Dell Thin Client Application is removed. Instead, Dell Application Control Centre is added as part of the e-support image for device configuration and management.

Dell Application Store- Citrix installation pre-requisite

  • Citrix Workspace Application 22.9.0.28 requires Internet to install Microsoft Edge WebView2 Runtime as part of its installation through Dell Application Store.
  • Alternative-
    • Users can Download Microsoft Edge WebView2 Runtime manually on thin client and install it.
    • Then install Citrix Workspace Application 22.9.0.28 from Dell Application Store 22.10.0.5, and then Citrix Workspace Application will be upgraded to 22.9.0.28 as expected.

QFEs list
Table 41. QFEs list

KB Number Update Description
KB5013624 Update for Microsoft Windows 10 IoT Enterprise LTSC 2021
KB5003791 Update for Microsoft Windows 10 IoT Enterprise LTSC 2021
KB5015807 Security Update for Windows 10 IoT Enterprise LTSC 2021
KB5014032 Security Update for Windows 10 IoT Enterprise LTSC 2021
KB5014671 Update for Microsoft Windows 10 IoT Enterprise LTSC 2021
KB5005699 Security Update for Windows 10 IoT Enterprise LTSC 2021

Third-party & Dell value-added applications in Dell Application Store

Table 42. Third-party applications

Application name Version
Citrix Workspace App 22.9.0.28
VMWare Horizon Client 8.6.0.29364 (2206)
TightVNC (Virtual Network Computing) 2.8.68.0
Zoom Plugins for Citrix and VMware 5.11.21750
Cisco Webex VDI (Virtual Desktop Infrastructure) Plugin 42.8.0.23281
Cisco Jabber Softphone for VDI (Virtual Desktop Infrastructure) Client

14.1.0.56686
Cisco WebEx VDI ((Virtual Desktop Infrastructure) Meetings Plugin| 42.2.6.11
Amazon Workspaces| 5.1.0.3029

Table 43. Dell value-added applications

Application name Version
Dell Secure Client 1.0.0.240
Wyse Easy Setup 2.0.0.320
Dell Application Control Center (DACC) 1.1.0.16
Application Launch Manager (ALM) 1.1.0.5
Dell Overlay Optimizer 1.0.1.53
Language Configuration Tool 1.0.0.10
xData CleanUp Manager (xDCM) 1.0.0.5
Quick Start Not Applicable
Wyse Device Agent 14.6.6.3
Custom Configuration Sysprep Not Applicable

Dell value-added applications/ Driver components
Table 44. Dell value-added applications driver details

D r i v e r s / Files| OptiPlex 3000 Thin Client
---|---
CAD-MAP-VDI| 3.0.6.0

Table 45. Common application, features, and files- part of e-support image build 10.05.XX.10.22.00

Application Version
Wyse Device Application (WDA) 14.6.6.3
PlatVsys 1.0.0.5
VMWare Horizon Client 8.4.0.24146
Merlin 4.1.0
Wyse Easy Setup 2.0.0.320
Application Version
--- ---
Application Launch Manager (ALM) 1.1.0.5
xData CleanUp Manager (xDCM) 1.0.0.5
Dell Command Monitor (DCM) 10.6.0.150
Citrix Workspace 1912 19.12.6000.9
Control Alt Del Map (CAD Map) 3.0.6.0
Microsoft Endpoint Configuration Manager 5.00.8790.1007
Build Content 1.0.0.8
Language Configuration Tool 1.0.0.9
Dell Application Control Centre 1.1.0.16
Custom Sysprep (Master.exe) 1.0.0.17
Azure Virtual Desktop 1.2.3401.0
Microsoft Edge Browser 103.0.1264.77
Quick Start Not Applicable
Microsoft Remote Desktop Connection 10.0.19041 (Protocol 10.8 Supported)
TightVNC (Virtual Network Computing) 2.8.63.0

NOTE: Factory image version number will change based on the production month and the year.

Test Environment

Table 46. Test Environment

Hardware Type| Hardware Rev| Model Name| CPU Name| Build Package Name| Product Version| RAM| SSD Size| BIOS Versi on
---|---|---|---|---|---|---|---|---
OptiPlex 3000 Thin Client| 0502| OptiPlex 3000 Thin Client| Pentium| Windows10IoT Enterprise_LTSC _2021OptiPlex 3000_July2022.e xe| 10.05.09.07.22.00| 8/16

GB

| 256

GB

| 1.5.0
OptiPlex 3000 Thin Client| 0503| OptiPlex 3000 Thin Client| Celeron| Windows10IoT Enterprise_LTSC _2021OptiPlex 3000_July2022.e xe| 10.05.10.07.22.00| 8/16

GB

| 256

GB

| 1.5.0

Compatibility
Build details

Table 47. General build details

Platform(s)| Product| Build Version| Build Number| Localization| Boot Agent version| Merlin USB Imaging Tool| MD5 File Checksum
---|---|---|---|---|---|---|---
OptiPlex 3000| Windows10_Io| 10.0| 10.05.XX.10.2| English| 4.1.0| 3.5.0.210| 6419E733ED8
Thin Client| TEnterprise| | 2.00| | | | 51C192DEA9C
| LTSC2021| | | | | | BA3822AC3D
| OptiPlex_300| | | | | |
| 0_Oct| | | | | |
| 2022.exe| | | | | |

Table 48. Platform specific build details of Wyse Management Suite

Platform(s

)

| Version| Build Number| Build Wyse Manageme nt Suite Package Name| Build Size (Bytes)| Localizatio n| BIOS

Details

| Platform| BIOS

Version

---|---|---|---|---|---|---|---|---
OptiPlex| 10.0| 10.05.XX.10.| Windows10_| 10,079,772,| English| –| OptiPlex| 1.5.0
3000 Thin| | 22.00| IoT_Enterpri| 598 bytes| | | 3000 Thin|
Client| | | se_LTSC_2| | | | Client|
| | | 021_OptiPle| | | | |
| | | x_3000_Oc| | | | |
| | | t 2022.exe| | | | |

Table 49. Build details of Dell Application Store

DAS installer version| Build Number| Build Wyse Management Suite Package Name| Build Size (Bytes)| MD5 File Checksum
---|---|---|---|---
22.10.0.5| 22.10.0.5| DellApplicationStore_22.10.0.5.exe| 1,496,748,784 bytes| F9076C9914425EB1D37 EFCB91BB258AB

BIOS is not part of this build. The above BIOS version is used during the build validation.

Windows 10 IoT Enterprise LTSC 2021 10.05.XX.07.22.00

Release summary
This release note contains information about the Windows 10 IoT Enterprise LTSC 2021 that runs on the OptiPlex 3000 Thin Client. Windows 10 IoT Enterprise LTSC 2021 is factory installed on the OptiPlex 3000 Thin Client. It provides the flexibility to be managed with Wyse Management Suite and Microsoft Endpoint Configuration Manager. The Windows 10 IoT Enterprise LTSC 2021 supports English and MUI languages.

Version
10.05.XX.07.22.00

Release date
July 2022

New and enhanced features
This release consists of two parts: the Dell Application Store and the E-support image.

  • Dell Application Store
    • Dell Application Store is separate from the e-support image on Dell Support page. Customers need to download the latest Dell Application Store from Dell Support page to get the following enhancements.
  • Auto Windows Defender Update allows users to automatically update the Windows Defender signature every day with Unified Write Filter ON.
  • Easy Setup in kiosk mode: New setting is available to set 12/24-time clocks from the thin client.
  • Latest third-party applications.
  • Refer to Third-party & Dell value-added applications in Dell Application Store for more information.
  • Optimization of memory utilization by removing RAM Disk after installing Dell Application Store.
  • Supports Microsoft Azure Virtual Desktop with latest exclusions, added as part of the Unified Write Filter.
  • E-support image
    • The e-support image is updated to include the latest security intelligence updates for Microsoft Defender Antivirus and other Microsoft antimalware updates. Refer to QFEs list for more information.
  • NOTE: If IT administrators do not plan to reload the e-support image, they can also download the security patches from Microsoft Update Catalog and follow the Security Patches Deployment Guide for deployment. It can save time in deployment, image customization, and network traffic.

Refer to Important Notes for more information on new and enhanced features.

Important notes
Citrix Desktop Viewer

  • Citrix Desktop Viewer
    The Citrix Desktop Viewer tool is made available on the connection so that customer can resize session without recourse to using shortcut keys as mentioned steps below:

  • Pass toolbar as a parameter from the UI and add it to the JSON file, instead of using API and shortcut keys. JSON will get replicated to the VDI session.

  • Edit the WebInterface.conf file in the locations given in the next two steps.

  • Open the C:\Inetpub\wwwroot\Citrix\XenApp\conf folder for Web Interface connections.

  • Open the C:\Inetpub\wwwroot\Citrix\PNAgent\conf folder for PNAgent connections.

  • Update the configuration file to remove the ‘#’ and set ShowDesktopViewer=On.

  • The toolbar option will be displayed in the VDI session.

Post Installing Dell Application Store

  • After running the Dell Application Store, the Unified Write Filter tray user interface will be managed by Dell Application Control Center.
  • Right click and run as admin when starting Dell Application Control Center to continue to manage Unified Write Filter.

Task scheduler information to support Windows Defender Auto Updates

  • ‘WindowsDefenderUpdate’ is the scheduled task which is added and enabled by default to run at 2:00AM every day for automatic updates of Defender signatures.
  • Users can update the scheduled timing as per their convenience.
  • To support the auto update, below exclusions are added Unified Write Filter.
    • HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TasksCache\Tasks
    • HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TasksCache\Tree

Dell Application Store- Citrix installation pre-requisite

  • Citrix Workspace Application 22.3.1.41 requires internet to install Microsoft Edge WebView2 Runtime as part of its installation through Dell Application Store.
  • Alternative-
    • Users can Download Microsoft Edge WebView2 Runtime manually on thin client and install it.
    • Then install Citrix Workspace Application 22.3.1.41 from Dell Application Store 22.07.0.5, and then Citrix Workspace Application will be upgraded to 22.3.1.41 as expected.

QFEs list
Table 50. QFEs list

KB Number Update Description
KB5013624 Update for Microsoft Windows 10 IoT Enterprise LTSC 2021
KB5003791 Update for Microsoft Windows 10 IoT Enterprise LTSC 2021
KB5013942 Security Update for Windows 10 IoT Enterprise LTSC 2021
KB5014032 Security Update for Windows 10 IoT Enterprise LTSC 2021
KB5005699 Security Update for Windows 10 IoT Enterprise LTSC 2021

Third-party & Dell value-added applications in Dell Application Store

Table 51. Third-party applications

Application name Version
Citrix Workspace App 22.3.1.41
Citrix HDX Real Time Media Engine 2.9.500.2802
VMWare Horizon Client 8.5.0.26981
TightVNC (Virtual Network Computing) 2.8.68.0
Zoom Plugins for Citrix and Vmware 5.11.21410
Cisco WebEx VDI (Virtual Desktop Infrastructure) Plugin 42.6.0.22645
Cisco Jabber Softphone for VDI (Virtual Desktop Infrastructure) Client

14.1.0.56686
Cisco WebEx VDI ((Virtual Desktop Infrastructure) Meetings Plugin| 42.2.6.11
Amazon Workspaces| 5.0.0.2559

Table 52. Dell value-added applications

Application name Version
Dell Secure Client 1.0.0.240
Wyse Easy Setup 2.0.0.241
Dell Application Control Center (DACC) 1.1.0.10
Application Launch Manager (ALM) 1.1.0.4
Dell Overlay Optimizer 1.0.1.53
Language Configuration Tool 1.0.0.10
xData CleanUp Manager (xDCM) 1.0.0.4
Quick Start Not Applicable
Wyse Device Agent 14.6.4.8
Custom Configuration Sysprep Not Applicable

Dell value-added applications/ Driver components

Table 53. Dell value-added applications driver details

D r i v e r s / Files| OptiPlex 3000 Thin Client
---|---
CAD-MAP-VDI| 3.0.6.0

Table 54. Common application, features, and files- part of e-support image build 10.05.XX.07.22.00

Application Version
Wyse Device Application (WDA) 14.6.3.1
PlatVsys 1.0.0.5
VMWare Horizon Client 8.4.0.24146
Merlin 4.1.0
Application Version
--- ---
Wyse Easy Setup 2.0.0.217
Application Launch Manager (ALM) 1.1.0.3
xData CleanUp Manager (xDCM) 1.0.0.3
Dell Command Monitor (DCM) 10.6.0.150
Citrix Workspace 1912 19.12.6000.9
Citrix HDX Real Time Media Engine (RTME) 2.9.400.2702
Control Alt Del Map (CAD Map) 3.0.6.0
Microsoft Endpoint Configuration Manager 5.00.8790.1007
Build Content 1.0.0.8
Language Configuration Tool 1.0.0.9
Dell Thin Client Application 10.0.0.27
Custom Sysprep (Master.exe) 1.0.0.17
Azure Virtual Desktop 1.2.3130.0
Microsoft Edge Browser 101.0.1210.53
Quick Start Not Applicable
Microsoft Remote Desktop Connection 10.0.19041 (Protocol 10.8 Supported)
TightVNC (Virtual Network Computing) 2.8.63.0

NOTE: Factory image version number will change based on the production month and the year.

Test Environment

Table 55. Test Environment

Hardware Type| Hardware Rev| Model Name| CPU Name| Build Package Name| Product Version| RAM| SSD Size| BIOS Versi on
---|---|---|---|---|---|---|---|---
OptiPlex 3000 Thin Client| 0502| OptiPlex 3000 Thin Client| Pentium| Windows 10 IoT Enterprise LTSC 2021| 10.05.XX.07.22. 00| 8/16 GB| 256 GB| 1.0.2
OptiPlex 3000 Thin Client| 0503| OptiPlex 3000 Thin Client| Celeron| Windows 10 IoT Enterprise LTSC 2021| 10.05.XX.07.22. 00| 8/16 GB| 256 GB| 1.0.2

Compatibility
Build details

Table 56. General build details

Platform(s)| Product| Build Version| Build Number| Localization| Boot Agent version| Merlin USB Imaging Tool
---|---|---|---|---|---|---
OptiPlex 3000| Windows10_IoT| 10.0| 10.05.XX.07.22.| English| 4.1.0| 3.5.0.210
Thin Client| _Enterprise_LT| | 00| | |
| SC_2021_OptiPl| | | | |
| ex_3000_July2| | | | |
| 022.exe| | | | |

Table 57. Platform specific build details of Wyse Management Suite

Platform(s )| Version| Build Number| Build Wyse Management Suite Package Name| Build Size (Bytes)| Localizatio n| BIOS Details| Platform| BIOS Version
---|---|---|---|---|---|---|---|---
OptiPlex| 10.0| 10.05.XX.07| Windows10_| 9,924,906,8| English| –| OptiPlex| 1.0.2
3000 Thin| | .22.00| IoT_Enterpri| 34 bytes| | | 3000 Thin|
Client| | | se_LTSC_2| | | | Client|
| | | 021_OptiPle| | | | |
| | | x_3000_Jul| | | | |
| | | y2022.exe| | | | |

Table 58. Build details of Dell Application Store

DAS installer version| Build Number| Build Wyse Management Suite Package Name| Build Size (Bytes)
---|---|---|---
22.07.0.5| 22.07.0.5| DellApplicationStore_22.07.0. 5.exe| 1252996528 bytes

BIOS is not part of this build. The above BIOS version is used during the build validation.

Windows 10 IoT Enterprise LTSC 2021 10.05.XX.06.23.00

Release summary
This release note contains information about the Windows 10 IoT Enterprise LTSC 2021 that runs on the OptiPlex 7410 All in One and Latitude 3440 Client. Windows 10 IoT Enterprise LTSC 2021 is factory installed on the OptiPlex 7410 All in One and Latitude 3440 Client. It provides the flexibility to be managed with Wyse Management Suite and Microsoft Endpoint Configuration Manager. The Windows 10 IoT Enterprise LTSC 2021 supports English and MUI languages.

Version
10.05.XX.06.23.00

Release date
July 2023

New and enhanced features
The following are all the new features delivered in this release.

  • Supports OptiPlex 7410 All in One and Latitude 3440 Client Thin Client platform.
  • Supports new Windows 10 IoT Enterprise LTSC 2021 Operating System.
  • Supports Microsoft Azure Virtual Desktop.
  • Supports H.265 codec with HEVC.
  • Supports latest Microsoft Edge Chromium Browser.
  • Enhanced the Wyse Easy Setup support for newer Microsoft Edge Browser configurations and Microsoft Azure Virtual Desktop feature. This is provided as a custom application additional support.
  • Supports Wyse Management Suite/ USB image deployment-Secure boot.
  • Support of ISO format on Imaging support from Wyse Management Suite and Dell OS recovery tool.

Compatibility
Build details

Table 59. General build details

Platform(s)| Product| Build Version| Build Number| Localization| Boot Agent version
---|---|---|---|---|---
OptiPlex 7410 All in One and Latitude 3440 Client| WinIoT_LTSC_202 1_Latitude_3440_J une2023.ISO
WinIoT_LTSC_202 1_OptiPlex_7410_J une2023.ISO| 10.0| 10.05.XX.06.23.00| English| 4.3.0

Table 60. Platform specific build details of Wyse Management Suite

Platform(s )| Version| Build Number| Build Wyse Management Suite Package Name| Build Size (Bytes)| Localizatio n| BIOS Details| Platform| BIOS Version
---|---|---|---|---|---|---|---|---
OptiPlex 7410 All in One and Latitude 3440 Client| 10.0| 10.05.XX.06 .23.00| WinIoT_LTS C_2021_Op tiPlex_7410

_June2023.I SO

WinIoT_LTS C_2021_Lat itude_3440

_June2023.I SO

| 12,064,256| English| –| OptiPlex 7410 All in One

Latitude 3440 Client

| 1.5.1

BIOS is not part of this build. The above BIOS version is used during the build validation.

Third-party applications in Dell Application Store

Table 61. Third-party applications

Application name Version
Citrix Workspace App 19.12.6000.9
Citrix HDX Real Time Media Engine 2.9.400.2702
VMWare Horizon Client 8.4.0.24146
TightVNC (Virtual Network Computing) 2.8.63.0
Zoom Plugins for Citrix and Vmware 5.9.20742
Cisco WebEx VDI (Virtual Desktop Infrastructure) Plugin 41.12.0.20899
Cisco Jabber Softphone for VDI (Virtual Desktop Infrastructure) Client

14.0.1.55989
Cisco WebEx VDI ((Virtual Desktop Infrastructure) Meetings Plugin| 41.4.7.10
Amazon Workspaces| 4.0.6.2415

Table 62. Dell value-added applications

Application name Version
Dell Secure Client 1.0.0.240
Wyse Easy Setup 2.0.0.241
Dell Application Control Center (DACC) 1.1.0.10

Hardware support information

  • OptiPlex 7410 All in One—8/16/32 GB RAM, 256 GB SSD.
  • Latitude 3440 Client—8/16/32 GB RAM, 256 GB SSD.

Table 63. Supported displays

Hardware| Operating System| Single Display (in built)| Dual Display
---|---|---|---
OptiPlex 7410 All in One and Latitude 3440 Client| Windows 10 IoT Enterprise LTSC 2021| Supported| Supported

Supported languages

  • English (en-US)
  • German (de-DE)
  • French France (fr-FR)
  • French Canada (fr-CA)
  • Italian (it-IT)
  • Spanish (es-ES)
  • Japanese (ja-JP)
  • Korean (ko-KR)
  • Chinese Simplified (zh-CN)
  • Chinese traditional (zh-TW)
  • Brazilian Portuguese (pt-BR)
  • Dutch Netherlands (nl-NL)
  • Danish Denmark (da-DK)
  • Finnish Finland (fi-FI)
  • Norwegian Norway (nb-NO)
  • Russian Russia (ru-RU)
  • Swedish Sweden (sv-SE)

Important notes
Test Environment

Table 64. Test Environment

Hardware Type| Model Name| CPU Name| Build Package Name| Product Version| RAM| SSD Size| BIOS Version
---|---|---|---|---|---|---|---
OptiPlex 7410 All| OptiPlex 7410 All| Pentium,| Windows 10 IoT| 10.05.XX.06.23.00| 8/16/3| 256 GB| 1.5.1
in One| in One| Celeron,| Enterprise LTSC| | 2 GB| |
| | Intel i3, Intel| 2021| | | |
| | i5| | | | |
Latitude 3440| Latitude 3440| Pentium,| Windows 10 IoT| 10.05.XX.06.23.00| 8/16/3| 256 GB| 1.5.1
Client| Client| Celeron,| Enterprise LTSC| | 2 GB| |
| | Intel i3, Intel| 2021| | | |
| | i5| | | | |

4K monitors
The OptiPlex 3000 Thin Client supports Dell U3223QE, U2723QE, U3219Q 4K, and 4323QE monitors.

Non 4K monitors

Table 65. Non 4K monitors

Number of displays Monitors
One display U2422HE

P2422HE
P2722HE
U2722D
C2722DE
Number of displays| Monitors
---|---
| P2722H
P2222H
P2421
P2421D
P2720D
P2720DC
U2520D
U3421WE
U3423WE
E1920H
E2420H
E2720H
E2720HS
P2319H
P2418HT
U3023E
Two displays| P2422H
U2422H
C2422HE
C2722DE
E2020H
U3821DW
P3421W
C3422WE
U3423WE

Used space and free space

Table 66. Used space and free space

Platform SSD Used space Free space
OptiPlex 7410 All in One 256 GB SSD 14GB 219GB
Latitude 3440 Client 256 GB SSD 16GB 217GB

QFEs list

Table 67. QFEs list

KB Number Update Description
KB5003791 Update for Microsoft Windows 10 IoT Enterprise LTSC 2021
KB Number Update Description
--- ---
KB5005699 Update for Microsoft Windows 10 IoT Enterprise LTSC 2021
KB5022502 Update for Microsoft Windows 10 IoT Enterprise LTSC 2021
KB5012170 Update for Microsoft Windows 10 IoT Enterprise LTSC 2021
KB5026361 Update for Microsoft Windows 10 IoT Enterprise LTSC 2021
KB5014032 Update for Microsoft Windows 10 IoT Enterprise LTSC 2021
KB5025315 Update for Microsoft Windows 10 IoT Enterprise LTSC 2021

Operating system/ Driver components

Table 68. Driver details

D r i v e r s / Files| OptiPlex 3000 Thin Client
---|---
CAD-MAP-VDI| 3.0.6.0

Table 69. Common application, features, and files- part of e-support image build 10.05.XX.06.23.00

Application Version
Wyse Device Application (WDA) 14.6.9.21
PlatVsys 1.0.0.6
VMWare Horizon Client 8.8.0.33776
Merlin 4.1.3
Wyse Easy Setup 2.0.0.471
Application Launch Manager (ALM) 1.1.0.10
xData CleanUp Manager (xDCM) 1.0.0.8
Dell Command Monitor (DCM) 10.9.0.307
Citrix Workspace 1912 23.3.0.55
Control Alt Del Map (CAD Map) 3.0.6.0
Microsoft Endpoint Configuration Manager 5.00.8790.1001(2019)
Build Content 1.0.0.8
Language Configuration Tool 1.0.0.10
Application Control Center 1.1.0.33
Custom Sysprep (Master.exe) Not Applicable
Azure Virtual Desktop 1.2.4240.0
Microsoft Edge Browser 113.0.1774.57
Microsoft Remote Desktop Connection 10.0.19041 (Protocol 10.8 Supported)
TightVNC (Virtual Network Computing) 2.8.75.0

NOTE: Factory image version number will change based on the production month and the year.

Peripherals ecosystem
Table 70. Peripherals ecosystem

Product Category (Module) Product Description
Monitors Dell 27 USB-C HUB Monitor – P2723DE – P2723DE

Dell 22 Monitor – P2222H – P2222H
Dell 24 Monitor – P2421 – P2421 – P2421
Dell 24 Monitor – P2421D – P2421D – P2421D
Dell 24 Monitor – P2423 – P2423
Dell 24 USB-C Hub Monitor – P2422HE – P2422HE
Dell UltraSharp 24 Monitor – U2422H – U2422H
Audio| Dell Pro Wireless Headset – Daybreak – WL5022
Dell Slim Conferencing Soundbar – Lizzo – SB522A
Dell Speakerphone – Mozart – SP3022
Dell Stereo Headset – Presto – WH1022
Input Devices| Dell Pro Wireless Keyboard and Mouse – Tasman (previous Windsor) – KM5221W
Dell Active Pen – Pandora – PN5122W
Dell Pro Wireless Keyboard and Mouse – Tasman (previous Windsor) – KM5221W
Dell Full-Size Wireless Mouse – Daintree – MS300
Dell Mobile Pro Wireless Mice – MS5120W_Black – Splinter – MS5120W
Dell Multi-Device Wireless Keyboard – Corbett – KB700
Dell Multi-Device Wireless Keyboard and Mouse Combo – KM7120W – KM7120W – Felix
Dell Multi-Device Wireless Mouse – MS5320W – MS5320W – Comet
Dell Multimedia Keyboard – KB216_BLACK – KB216 – KB216 – Rusty
Dell Optical Mouse – MS116_BLACK – MS116 – MS116 – Sapphire
Dell Palm Rest for KB216 and KM636 – PR216 – PR216
Dell Premier Multi-Device Wireless Keyboard and Mouse – Acadia IO – KM7321W
Dell Pro Wireless Keyboard and Mouse – Tasman (previous Windsor) – KM5221W
Dell Active Pen – Pandora – PN5122W
Cables, Dongles, Adapters| Dell 7-in-1 USB-C Multiport Adapter – Slayer 3 MLK – DA310
100W Adapter Type-C AC adapter – Miami Beach 100W – NA
Webcam| Dell Pro Webcam – Falcon – WB5023
Docks & Port Replicators| Dell USB-C Dock – WD19S 130W – Salomon S – WD19S 130W

Boot sequence

  • The first boot is Windows Boot Manager.
  • The second boot is Merlin Non-Pxe.
  • The third boot is UEFI HTTPs Boot.
  • The fourth boot is UEFI CL1-3D256-Q11 NVMe SSTC 256 GB TWOTN2CC9DH000BB09161.
  • The fifth boot is ONBOARD NIC (IPV4).
  • The sixth boot is ONBOARD NIC (IPV6).

Resources and support

Accessing documents using the product search

  1. Go to www.dell.com/support .
  2. In the Enter a Service Tag, Serial Number, Service Request, Model, or Keyword search box, type the product name. For example, OptiPlex 7410 All-In-One or Latitude 3440 Client . A list of matching products is displayed.
  3. Select your product.
  4. Click Documentation.

Accessing documents using product selector
You can also access documents by selecting your product.

  1. Go to www.dell.com/support .
  2. Click Browse all products.
  3. Click Computers.
  4. Click Thin Clients.
  5. Click OptiPlex Thin Client.
  6. Click OptiPlex 7410 All-In-One or Latitude 3440 Client.
  7. Click Select this Product.
  8. Click Documentation.

Contacting Dell

About this task
NOTE: If you do not have an active Internet connection, you can find contact information from your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country/region or region and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

Steps

  1. Go to www. www.dell.com/support .
  2. Select your support category.
  3. Verify your country/region or region in the Choose a Country/Region drop-down list at the bottom of the page.
  4. Select the appropriate service or support link that is based on your need.

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