BigTravelStore Canada and Mexico Prepaid Travel SIM Card User Manual

June 17, 2024
BigTravelStore

BigTravelStore Canada and Mexico Prepaid Travel SIM Card

BigTravelStore-Canada-and-Mexico-Prepaid-Travel-SIM-Card-
PRODUCT

WE ARE OPEN 24 HOURS TO SERVE YOU

Authorized Dealer of AT&T, T-Mobile, LycaMobile, Verizon Mobile, H2O, Cricket Wireless and 3 UK

IMPORTANT: Please read Recently, AT&T has made a network upgrade. Most of the older phone models and international phones including 2G and 3G will not work at all. Please check your phone compatibility on the link below:

AT&T Brand USA, Canada and Mexico Prepaid Travel SIM Card Unlimited Call/Text and Unlimited Data (for use in USA, Canada or Mexico) (30 Days) – HKRV

PRODUCT FEATURES

  • This SIM Card is not yet activated. We will activate it for you.
  • Activation may take up to 24 hours. To save time, we suggest you schedule your activation in advance.
  • UNLIMITED Data (50GB of High-speed Data) in USA, Under Fair Usage Policy AT&T may reduce the data speed after 50GB of data usage in USA.
  • 25GB of High-speed Data in Canada and Mexico combined. Under Fair Usage Policy AT&T may reduce the data speed after 25GB of data usage.
  • UNLIMITED call among and within USA, Canada and Mexico
  • UNLIMITED text, picture, and video messages in and from the USA, Canada, and Mexico to over 100 countries.
  • The SIM card only works on unlocked GSM Mobile / Cellphones.
  • No Hotspot, Tethering.
  • It will not work on Modem / WiFi devices.
  • This is a new activation-only service, you cannot transfer mobile numbers from a different carrier.

BASIC TROUBLESHOOTING

If in case you are having connection issues, Reboot the phone, turn it off, remove the SIM, reinsert the SIM, and turn the phone back on. Go to Settings, check and update the Access Point Name / APN:

ATT APN/Data Settings

APN: data Press the Home button to save the APN then restart the Phone

HOW TO ACTIVATE THE SIM CARD

Reach out to us to activate your SIM card. No need to call AT&T customer service. Activation may take up to 24 hours. To save time, we suggest you schedule your activation in advance. Go to www.BigTravelStoreSupport.com and click ACTIVATION from the homepage. Fill out the form completely. Once we receive the completed form, we will send you an email to confirm. For Activation Requests via SMS/WhatsApp, please provide the following information:

  • Amazon Order ID
  • SIM Card Number
  • Please confirm that you will be using an unlocked GSM phone:
  • Specify the Make and Model of your Unlocked GSM phone with no contract.
  • Your preferred activation date / Travel date.
  • Destination
  • 15 Digit IMEI Number – to get the IMEI number, dial *#06# on your phone, and the IMEI number will be displayed on the screen

INSERT THE SIM ONLY WHEN YOU ARRIVE IN THE USA, CANADA, OR MEXICO.
It is an automatic APN/Data settings configuration.

WHY BUY FROM US

  • We are a direct dealer with AT&T USA.
  • We have been in the Prepaid Business for 15 years and have thousands of satisfied customers globally.
  • We are open 24 Hours a Day, 7 Days a Week to support our customers.
  • We offer a 100% refund if SIM will not work on compatible phones.

For Activation and Support:

WE ARE OPEN 24 HOURS A DAY, 7 DAYS A WEEK TO SUPPORT OUR CUSTOMERS.

References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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