LG 65UH5N-E Digital Signage Monitor Owner’s Manual

: June 17, 2024
: LG

Table of Contents

5UH5N-E Digital Signage Monitor
BASIC
GETTING READY
CHECKING BEFORE INSTALLATION
Installation Location
PRECAUTIONS FOR USE
PRODUCT SPECIFICATIONS
Documents / Resources

OWNER’S MANUAL
LG Digital Signage
(MONITOR SIGNAGE)

5UH5N-E Digital Signage Monitor

LG 65UH5N E Digital Signage Monitor

Please read the user manual before using this product to ensure safe and convenient use.
43UH5N-E 49UH5N-E 55UH5N-E 65UH5N-E
This product is not intended for household use.

BASIC

NOTE

The accessories provided with your product may vary depending on the model or region.
Product specifications or contents in this manual may be changed without prior notice due to upgrade of product functions.
SuperSign Software & Manual – Visit https://partner.lge.com to download the latest SuperSign software and manual.

Checking the Accessories

LG 65UH5N E Digital Signage Monitor - Checking

Learning the Buttons
The illustrations may differ depending on the model.

LG 65UH5N E Digital Signage Monitor - Buttons

When the monitor is turned on, press the button one time.
You can use the function when you control menu.
All running apps will close.

Quick Menu

| Turns the power off.
---|---
| Changes the input source.
| Accesses the main menu.
| Close the quick menu.

GETTING READY

Connecting the IR Sensors
Connecting the cable to the product allows it to receive signals from the remote control.
Rotate the IR sensor according to horizontal or vertical use.
– The illustrations may differ depending on the model.

LG 65UH5N E Digital Signage Monitor -Sensors

You can hide the IR sensor.

LG 65UH5N E Digital Signage Monitor -Sensors 1

Kensington Lock Device
(This feature applies only to some models.)
The Kensington lock device connector is located on the back of the monitor. For more information on installation and use, refer to the user manual provided with the locking device.
Connect the Kensington security system cable between the monitor and a table.

LG 65UH5N E Digital Signage Monitor -Device

NOTE

The Kensington lock device is an optional specification.
This is a general illustration of installation and may look different from the product held by the customer.

CHECKING BEFORE INSTALLATION

We are not responsible for product damage caused by failure to follow the guide.
Installation Orientation
Using Vertically
When installing vertically, rotate the monitor 90 degrees anti-clockwise while facing the front of the screen.

LG 65UH5N E Digital Signage Monitor -Sensors 2

Installation Location

We are not responsible for product damage caused by failure to follow the guide.
Indoor
Installing on a Wall

LG 65UH5N E Digital Signage Monitor -Sensors 3

Wall Mount Holder
To install the monitor on a wall, attach a wall mount holder (optional) to the back of the monitor.
Take caution, and ensure that the wall mount holder (optional) is securely fixed to the monitor and to the wall.
The VESA dimensions of the wall mount by model are as follows.

Model| VESA Dimensions (A x B) (mm)| Standard Dimensions| Length (Maximum) (mm)| Quantity
---|---|---|---|---
43UH5N-E| 200 x 200| M6| 14| 4
49UH5N-E| 300 x 300| M6| 14| 4
55UH5N-E| 300 x 300| M6| 14| 4
65UH5N-E| 300 x 300| M6| 14| 4

CAUTION

Disconnect the power cord first, and then move or install the monitor. Otherwise, it may result in electric shock.
If the monitor is installed on a ceiling or inclined wall, it may fall and result in injury.
Damage to the monitor by tightening the screws too tightly may void your warranty.
Use screws and wall mount plates conforming to VESA standards. Breakage or personal injury due to use or misuse of inappropriate components is not covered by the warranty of this product.
NOTE
Using screws longer than the indicated depth may damage the inside of the product. Be sure to use the proper length.
For more information on installation, please refer to the user manual for the wall mount.

PRECAUTIONS FOR USE

Dust
The warranty will not cover any damage caused by using the product in an excessively dusty environment.
Afterimage

After-image appears when the product is turned off.
– Pixels may be damaged rapidly if a still image is displayed on the screen for a long period of time. Use the screensaver function.
– Switching from a screen with high differences in luminance (black and white or grey) to a darker screen may cause an afterimage. This is normal due to the display characteristics of this product.
When the LCD screen is in a still pattern for extended periods of use, a slight voltage difference may occur between the electrodes that operate the liquid crystal (LC). The voltage difference between the electrodes increases over time and tends to keep the liquid crystal aligned in one direction. At this time, the previous image remains, which is called an afterimage.
Afterimages do not occur when continuously changing images are used but take place when a certain screen is fixed for a long time. The following are operational recommendations for reducing the occurrence of afterimages when using a fixed screen. The maximum recommended time for switching the screen is 12 hours. Shorter cycles are better for preventing afterimages.
Recommended Usage Condition 1 Change the background colour and text colour at equal intervals.
Afterimages occur less when the colours to be changed are complementary to one another.
2 Switch the screen at equal time intervals.
– Take caution, and ensure that text or images from before the screen change are not left in the same location after the screen change.

PRODUCT SPECIFICATIONS

Without prior notice, all product information and specifications contained in this manual are subject to change to improve the performance of the product.

Input/Output Ports| HDMI IN 1, HDMIIN 2, HDMIIN 3, DP IN, RS-232C IN, LAN IN, IR & LIGHT SENSOR, USB 2.0 IN HDMI OUT, AUDIO OUT, RS-232C OUT
---|---
Resolution| Recommended Resolution| HDMI1,2,3 / DisplayPort: 3840 x 2160 @ 60 Hz
Max Resolution
Embedded battery| Applied
Environmental Conditions| Operating Temperature Operating Humidity| 0 °C to 40 °C 10 % to 80 % (Condition for preventing condensation)
Storage Temperature Storage Humidity| -20 °C to 60°C 5 % to 85 % (Condition for preventing condensation)
* Product box packaging storage conditions

NOTE

Video Daisy Chain can be configured through , and input resolution can support up to 3840 x 2160 at 30 Hz, and it cannot be above 30 Hz. (UH5N-E model only)

43UH5N-E

Power Voltage	100-240 V~ 50/60 Hz 1.2 A	*NGLISH*
Power Consumption	On Mode	80 W (Typ.)
Sleep Mode / Standby Mode	≤ 0.5 W
Size (Width x Height x Depth) (mm) / Weight (kg)	963 mm x

556.2 mm x 29.7 mm / 11.1 kg

49UH5N-E

Power Voltage	100-240 V~ 50/60 Hz 1.3 A
Power Consumption	On Mode
Sleep Mode / Standby Mode	≤ 0.5 W
Size (Width x Height x Depth) (mm) / Weight (kg)	1095.6 mm x

630.8 mm x 29.7 mm / 13.6 kg

55UH5N-E

Power Voltage	100-240 V~ 50/60 Hz 1.6 A
Power Consumption	On Mode
Sleep Mode / Standby Mode	≤ 0.5 W
Size (Width x Height x Depth) (mm) / Weight (kg)	1231.4 mm x

707.2 mm x 29.7 mm / 16.1 kg

65UH5N-E

Power Voltage	100-240 V~ 50/60 Hz 2.0 A
Power Consumption	On Mode
Sleep Mode / Standby Mode	≤ 0.5 W
Size (Width x Height x Depth) (mm) / Weight (kg)	1450.3 mm x

830.3 mm x 29.7 mm / 24.2 kg

HDMI / DisplayPort (PC Mode)

Resolution| Horizontal frequency (kHz)| Vertical frequency (Hz)|

Remark

---|---|---|---
800 x 600| 37.879| 60.317|
1024 x 768| 48.363| 60|
1280 x 720| 44.772| 59.855|
1280 x 1024| 63.981| 60.02|
1680 x 1050| 65.29| 59.954|
1920 x 1080| 67.5| 60|
3840 x 2160| 67.5| 30| HDMI1/2/3, DisplayPort
3840 x 2160| 135| 60| HDMI1/2/3, DisplayPort

HDMI / DisplayPort (DTV Mode)

Resolution| Horizontal frequency (kHz)| Vertical frequency (Hz)|

Remark

---|---|---|---
480/60p| 31.5| 60|
576/50p| 31.25| 50|
720/50p| 37.5| 50|
720/60p| 45| 60|
1080/50i| 28.1| 50|
1080/60i| 33.75| 60|
1080/50p| 56.25| 50|
1080/60p| 67.432| 59.94|
1080/60p| 67.5| 60|
2160/30p| 67.5| 30| HDMI1/2/3, DisplayPort
2160/50p| 112.5| 50| HDMI1/2/3, DisplayPort
2160/60p| 135| 60| HDMI1/2/3, DisplayPort

HDMI3 : UH5N-E model only.
NOTE
- Horizontal frequency: The horizontal interval is the time taken to display one horizontal line. When 1 is divided by the horizontal interval, the number of horizontal lines displayed every second can be tabulated as the horizontal frequency. The unit is kHz.
- Vertical frequency: The product display functions by the screen image changing dozens of times every second like a fluorescent lamp. The vertical frequency or refresh rate is the number of image displays per second. The unit is Hz.

Wireless module (LGSBWAC95) Specifications

Wireless LAN (IEEE 802.11a/b/g/n/ac)