myConnect Mobile Emergency Response System User Guide

myConnect Mobile Emergency Response System

Feature

• Small lightweight design
• Water resistant
• Long lasting battery
• Easy to charge
• Clear two-way voice
• Fall detection technology
• Wi-Fi and GPS location services
• Full coverage in North America
• Easy to update remotely
• Activity tracker

Installation of the myConnect is easy!

1. Plug the charging cradle into power. Make sure the outlet is NOT controlled by a light switch. Make sure the power cord does not cause any trip hazards.

2. Place myConnect into the charging cradle so that the charging contacts connect with the contacts inside the charging cradle. myConnect will say “Charging” once properly placed.

3. Perform a test into the monitoring center by pressing and holding the help button until you hear “calling for help.” After a short pause you will be able to talk to a monitoring center representative.

Status Light Chart

Status Light| Definition| Visual
Solid Red| Fully Charged|
Flashing Red| Charging|
Solid Blue| Placing a call|
Flashing Blue| Normal operation mode for Advanced mode|
No Light On| Normal operation in Basic Mode or device battery is depleted and needs to be charged.*|

*Steps to confirm battery status:

1. Place the device in the charging cradle until it announces “charging.”
2. Remove device from cradle.
3. Press the battery test button within 15 minutes.
4. Device will state “Battery Low” or “Battery Okay.

 Advanced mode characteristics

• 4-6 days of battery life.
• myConnect makes outbound call within 6 seconds after help button is pressed.
• Allows for Fall Detection to be enabled.

Basic Mode characteristics

• 45+ days of battery life.
• Fall detection feature cannot be used when myConnect is in Basic mode.
• myConnect makes outbound call approximately 30 seconds after help button is pressed.

Tips and reminders

1. It is essential to test your myConnect device monthly to ensure it is functioning properly.
2. Your myConnect device may have fall detection included as an option. No fall detection device can detect 100% of falls. You should always push the button for help.
3. Your myConnect device is water resistant. However, it should never be fully submerged in water.

You should have:

1. The myConnect mPERS device.
2. A Lanyard: This attaches to myConnect to wear it around your neck (has a magnetic clasp).
3. The Charging Cradle: Used to charge the myConnect.

Specific parts of the myConnect:

1. The Speaker: This is used to hear the monitoring center.
2. The Help Button: This is used to call the monitoring center to test, or for help.
3. The Status Light: This light will indicate various conditions the myConnect unit is in. For full details on status light see chart.
4. The Microphone: This is used to talk to the monitoring center operators when a call has been placed.
5. The Charging Contacts: These contacts are found on the back of the device and are used to charge myConnect when it is properly placed.
6. Battery Test Button: Used to check battery level.
   

Cloud Based Mobile Emergency Response System

Documents / Resources

| myConnect Mobile Emergency Response System [pdf] User Guide
Mobile Emergency Response System, Mobile, Emergency Response System, Response System
---|---

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>