OHCO M.8 NEO Massage Chair Owner’s Manual
- June 17, 2024
- OHCO
Table of Contents
M.8 NEO Massage Chair
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Specifications
- Model: M.8 NEO / M.8LE NEO
- Brand: OHCO Massage Chair
- Designed for: Home use
- Power Requirement: Nominal 120V circuit
- Plug Type: Grounded plug
Product Information
The OHCO M.8 NEO / M.8LE NEO is a state-of-the-art massage chair
designed to provide optimal comfort and relaxation. It incorporates
Shiatsu massage techniques to enhance health, improve well-being,
and reduce stress. The chair is built with meticulous attention to
detail and quality, ensuring a premium experience for the user.
Product Usage Instructions
Safety Precautions
Before using the massage chair, ensure to read and understand
all safety precautions outlined in the manual. Always unplug the
chair from the electrical outlet after each use to reduce the risk
of electric shock. Do not disassemble the chair without proper
expertise.
Assembly
Follow the assembly instructions provided in the manual
carefully to set up the massage chair correctly. Make sure the main
power switch is in the OFF position during installation.
Operation & Use
To operate the massage chair, ensure it is properly plugged into
a grounded outlet. Use the remote functions as described in the
manual to control different massage sessions and adjust settings
according to your preference.
Care & Storage
After each use, clean the chair gently with a soft cloth. Store
the chair in a dry and safe place when not in use to prolong its
lifespan. Avoid exposing the chair to direct sunlight or
moisture.
Troubleshooting
If you encounter any issues with the massage chair, refer to the
troubleshooting section in the manual for guidance. Contact
customer service if problems persist.
FAQ
Q: Can I use the massage chair for extended periods?
A: It is recommended to limit each session to a reasonable
duration to prevent strain or discomfort.
Q: How often should I clean the massage chair?
A: Clean the chair regularly based on frequency of use to
maintain hygiene and performance.
Q: Can children use the massage chair?
A: Adult supervision is advised if children are using the
massage chair to ensure safe usage.
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OWNER’S MANUAL
M.8 NEO / M.8LE NEO
Before you start using your massage chair, please read this manual thoroughly
for the correct methods of usage especially taking note of the section on
safety. This manual should be kept on hand for easy reference. It is your
guide to safe and efficient operation. This product is designed for home use.
OHCO Massage Chair | M.8 NEO / M.8LE NEO | OH8988/OH8988B
CONTENTS
02
Introduction
03
Cautions & Warnings
11
Main Features
13
Sessions
15
Parts & Functions
19
Assembly
25
Moving the Chair
26
Remote Functions
30
Operation & Use
45
Care & Storage
46
Troubleshooting
51
Warranty & After Sales Service
52
Specifications
Note: The pictures in this manual are only for reference. Please refer to the actual product.
INTRODUCTION
There Is Only One OHCOTM
Congratulations and welcome to the OHCO M.8 NEO / M.8LE NEO, a massage chair
that is the culmination of years of research, testing, and uncompromising
attention to detail and design. Every OHCO massage chair has been designed to
enhance health and wellness through the healing power of Shiatsu massage, and
your new OHCO will help you maximize health, improve well-being, and reduce
stress.
2
CAUTIONS & WARNINGS
Indications, Symbols, & Descriptions
WARNING
This action could result in serious injury or death
CAUTION
This action could result in personal injury or damage to property
This action is prohibited
Further action is required
Do not disassemble
Unplug power cord from wall outlet
Important Safety Precautions
· Please follow all basic precautions while using this chair. · Please read
all instructions before using this massage chair. Refer to your Owner’s Manual
for important
information about assembly as well as correct and safe procedures for using
the chair. · The above symbols are used to identify important safety
instructions. Please familiarize yourself with these
symbols and their meanings. · Remember to keep this Owner’s Manual in an
easily accessible place.
3
CAUTIONS & WARNINGS
General Safety
WARNING
TO REDUCE THE RISK OF ELECTRIC SHOCK Always unplug this appliance from the
electrical outlet immediately after using and before cleaning.
CAUTION
TO REDUCE RISK OF BURNS, FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS · An
appliance should never be left unattended when plugged in. Unplug from outlet
when not in use and
before putting on or taking off parts. · Do not operate under blanket or
pillow. Excessive heating can occur and cause fire, electric shock, or
injury to persons. · This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have
been given supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised to ensure
that they do not play with the appliance. · Use this appliance only for its
intended use as described in this manual. Do not use attachments not
recommended by the manufacturer. · Never operate this appliance if the cord or
plug is damaged, if it is not working properly, if it has been dropped or
damaged, or if it has been exposed to water. If this happens, contact the
service center for examination and repair. · Do not carry this appliance by
the supply cord or use the cord as a handle. · Keep the cord away from heated
surfaces. · Never operate the appliance with air openings blocked. Keep the
air openings free of lint, hair, etc. · Never drop or insert any object into
any opening. · Do not use outdoors. · Do not operate where aerosol (spray)
products are being used or where oxygen is being administered. · To
disconnect, turn all controls to the off position, then remove plug from the
outlet. · Use heated surfaces carefully. May cause serious burns. Do not use
over areas with sensitive skin or in the presence of poor circulation. The
unattended use of heat by children or incapacitated persons may be dangerous.
· Keep children away from extended foot support (or other similar parts). ·
Connect the appliance to a properly grounded outlet only. See Grounding
Instructions.
4
CAUTIONS & WARNINGS
Grounding Instructions
This product must be grounded. If it should malfunction or break down,
grounding provides a path of least resistance for electric shock. This product
is equipped with an equipment-grounding conductor and a grounded plug. The
plug must be plugged into an appropriate outlet that is properly installed and
grounded in accordance with all local codes and ordinances.
DANGER: Improper connection of the equipment-grounding conductor can result in
a risk of electric shock. Check with a qualified electrician or serviceman if
you are in doubt as to whether the product is properly grounded. Do not modify
the plug provided with the product–if it will not fit the outlet, have a
proper outlet installed by a qualified electrician.
This product is for use only on a nominal 120V circuit and has a grounded plug
that looks like the plug illustrated in Figure A below. Make sure that the
product is connected to an outlet having the same configuration as the plug.
An adapter should never be used with this product, such as shown in Figure B
below.
YES
NO
Grounded Outlet
Grounding Pin
Grounding Outlet Box
Adapter
Metal screw
Tab for grounding
screw
Figure A
Figure B
5
CAUTIONS & WARNINGS
Safety During Installation
WARNING
ELECTRICAL GROUNDING
· This product uses a normal Alternating Current (AC) circuit and has a ground
pin as displayed in the figure to the right. Always make sure that the chair
is connected to an outlet that has the same configuration as the plug, and is
fully inserted into the outlet. If the chair should malfunction or break down,
the grounding will provide a path of least resistance for electrical current
to help reduce the risk of electric shock.
· This chair must be plugged into an appropriate outlet that has been properly
installed and grounded in accordance with all local codes and ordinances. It
is recommended to always use a surge protector.
· Do not use with any type of transformer device. · Do not use the chair with
a power supply other than those shown in the image on page 5
(Model, Power Supply AC120V). · Make sure the main switch is in the OFF
position before inserting the plug into the outlet. · Any modification of the
plug provided is prohibited and can cause serious injury. If the plug does not
fit into an outlet, contact a qualified electrician for proper installation. ·
Failure to connect the grounding conductor of the chair can result in the risk
of electrical shock. If
you feel the product is not properly grounded, please contact a qualified
electrician. · Please unplug this chair from the electrical outlet after use
and before any cleaning or maintenance.
To do so, ensure the main power switch is in the OFF position, then unplug the
chair from the outlet.
ELECTRICAL GROUNDING
CAUTION
· This product is intended for use described in this Owner’s Manual. Do not
use any attachments that are not recommended by the manufacturer.
· Do not use this appliance if the cord or plug is damaged, if it is not
working properly, if it has been dropped or damaged, or if it comes into
contact with water. In case of any of these scenarios, please contact OHCO
Service immediately.
· Make sure all air openings are free of lint, hair, or other debris. Do not
operate this appliance with the air openings blocked.
· Never use this appliance where aerosol spray products are used or oxygen is
being administered. · Excessive heating of this product can occur and cause
fire, electric shock, or serious injury. Do not
operate under a blanket, pillow, or heated surface. · Do not try to move or
carry this appliance by pulling or holding onto the power cord. · Keep power
cord away from all heated surfaces.
6
CAUTIONS & WARNINGS
Safety During Installation
WARNING
TO AVOID ACCIDENT AND INJURY · Install the chair on a flat and level surface.
· Allow at least 6.25″ (15 cm) clearance from the chair’s back to a wall to
allow sufficient space for reclining up
and down. · Do not drop or slam the foot rest. · This appliance is not
recommended for children under the age of 14. Please keep children away while
in use or storage.
TO AVOID DAMAGE · Do not use outdoors. · Stoves, heating products, direct
sunlight, or other high temperature areas can cause fading, discoloration, or
hardening of the upholstery. Please keep your chair away from this type of
exposure.
Safety Before Use
WARNING
PEOPLE NOT SUITABLE TO USE THE CHAIR · People with circulatory problems (such
as varicose veins or thrombosis), children, and those advised not to use a
massage chair by their doctor should not use this chair. · If you have any of
the following health conditions, please consult your doctor for medical advice
before using this
chair: serious heart problems, serious diabetes, serious osteoporosis, serious
skin conditions, malignant tumor(s), sensory impairment, pregnancy (or
suspected pregnancy) or those who have just given birth, acute
gastrointestinal complaints (gastritis, hepatitis, enteritis), joint
dysfunction such as rheumatism, hammer toe and gout, thecitis (or suspected
thecitis), high fever, spinal abnormalities due to past injury or ailment,
curvature of the spine (scoliosis,) acute neck sprain (whip lash), or any
other medical condition that may contraindicate usage of this product. · Seek
medical advice before using this chair if you have a pacemaker or other
electronic medical device, if you have been restricted to bed rest, or if you
are planning to use this chair to treat a specific ailment, to recover from
surgery, or for therapy. · Elderly people and those with weak bones should
seek medical advice before using this chair even if they do not have a
specific disease or disorder mentioned above. · Do not use this chair if you
have recently consumed alcohol. · This appliance is not intended for use by
persons (including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person
responsible for their safety.
7
CAUTIONS & WARNINGS
Safety Before Use, continued…
WARNING
TO AVOID ACCIDENT, INJURY, AND DAMAGE · Children should be supervised to
ensure that they do not play with the appliance. · The appliance has a heated
surface. Persons sensitive to heat must be careful when using the appliance. ·
Do not use this chair for any other reason than described in this manual. · Do
not use this chair with any other therapeutic device or accessory besides
those included. · This chair is intended to be used with all the fabric
attached. Failure to do so can result in serious injury. · Check for any holes
or tearing in the active massage area of the chair before each use. If a tear
is noticed, stop
using immediately and contact OHCO Service. · Check the position of the roller
mechanism prior to sitting down. If the rollers are not in the storage
position, turn
the power on and check that the chair is operating properly. For the proper
storage position, see page 15. · Do not move the chair while someone is in it.
· Do not stand on this chair. · Do not sit on any part of the chair other than
the seat. · Do not sit, stand, or lean on the foot rest unless you are sitting
in or getting up from the chair.
Safety During Use
CAUTION
TO AVOID ACCIDENT AND INJURY · Do not wrap the power or remote cord around
your body or place the chair on top of the cord. · Do not scratch, tear,
treat, twist, stretch, or bend the power or remote cord. · Spilling water or
other liquids on this chair may result in electric shock, short circuit, or
combustion. · Keep all children and pets off the chair and away from the
surrounding moving area. · Do not allow children or individuals with
disabilities near the chair without close supervision. Keep all
persons away from the reclining back rest and extending foot rest to avoid
injury. · Do not use the chair while more than one person is sitting in it, or
when holding a baby or small child. · Do not use the chair if any part of your
body, including your hands, is wet. · Do not use the chair unclothed. · Do not
use this chair for any purpose other than its intended uses outlined in this
manual. · Do not use the chair to massage the head, chest, stomach, and/or
joints including knees and elbows.
8
CAUTIONS & WARNINGS
Safety During Use, continued…
WARNING
TO AVOID ACCIDENT AND INJURY · Do not place your hands or feet into the roller
tracks, or into any moving parts, such as the reclining mechanism. · Remove
all hard objects, such hair accessories or jewelry, before using. · Do not use
the leg rest for anything other than legs or feet. · Do not operate this
massage chair without someone in it. · Do not put your hands or head between
or beneath the leg rest. · Do not sleep in the chair. · Never unplug the power
cord during operation. · Upon initial use of this chair, start off with a
lighter massage. Starting off with a deep massage may result in
injury. Elderly and people with weak bones should be careful while selecting
massage intensity. · If you notice any abnormal condition or in case of an
emergency, push the Pause button on the remote to stop
operation immediately. · Immediately discontinue use of the chair and seek
medical advice if you notice any acute pain or unusual
physical discomfort. · If the massage feels too strong, reduce the stimulation
according to this manual. If it still feels too strong,
discontinue use immediately. · Do not use this chair with the back pad
removed.
CAUTION
TO AVOID DAMAGE · Do not use this chair if there is a power outage or the
possibility of one. In this case, stop using the chair
immediately, turn the power switch off, and unplug the cord from the wall
outlet. · Do not use this chair if there is a threat of lightning. If so, stop
operation immediately, turn the main power
switch off, and unplug the chair from the wall outlet. · If a specific
operation does not start or you find any incidence of abnormality, stop using
the chair, turn off the
main power switch, and unplug the cord from the wall outlet. Call OHCO
immediately.
9
CAUTIONS & WARNINGS
Safety During Use, continued…
CAUTION
TO AVOID DAMAGE · Do not use this chair for any longer than 30 minutes each
day. Avoid using a specific focused area massage for
more than 5 minutes at a time. Long and continuous massage in the same
position may cause discomfort or bodily harm. · Do not attempt to force your
leg, foot, arms, or hands back into the leg rest/arm rest if it comes out.
Undue force may result in damage to the chair.
OTHER SAFETY PRECAUTIONS · Do not cause any major impacts to the chair. · Do
not sit on any part of the chair other than the seat.
Safety After Use and When Not in Use
WARNING
TO AVOID ACCIDENT, INJURY, AND DAMAGE · Do not plug or unplug the chair with
wet hands. · Do not use any other power cord except the one supplied. · Grasp
the power plug when unplugging the cord from an outlet. Do not use the power
cord to pull. · Turn the main power switch off and unplug the power cord from
the wall outlet after each use. · Always recline the seat back to the upright
position after using. · Wipe down the chair after each use. · Always store the
chair in a low humidity environment. · Do not place any objects on the chair.
· In case of malfunction, do not attempt to repair. Contact OHCO Service. · Do
not modify any part of the chair. · Be sure to include this Owner’s Manual
when transferring this chair to another party. · Do not dispose of this
product or its accessories without consulting with your local authorities
beforehand.
10
MAIN FEATURES
Sens8 Massage® Mechanism
Our proprietary Sens8 Massage Mechanism is uniquely crafted and controlled to
feel consummately lifelike. In addition to basic movements–tapping, kneading,
rolling, and combinations thereof–the 4D engine uses advanced massage
algorithms to mimic the feel of human hands. It precisely manages speed from
fast to our proprietary UltraSlow movements. Rapid acceleration and
deceleration of motor speeds creates patterns of movement that feel just like
a human. Other proprietary software design elements add nuance, complexity,
and range to the movements of the Sens8 engine. These engineered elements are
perfectly blended to provide an experience that’s maximally therapeutic and
deeply relaxing.
MaxTrack®
MaxTrack describes the interplay between our 49″ ultra-long track and Sens8
engine. As a result of the flexibility of the Maxtrack design, your M.8 chair
can seamlessly execute massage in the zero gravity position and the lay flat
posture, and also offer exceptional range during back extension movements.
Knead and Stretch Headrest
Our proprietary headrest offers rollers and soothing airdriven cervical (neck)
traction. The actions and capabilities of the headrest have been carefully
designed and combined to melt away neck and shoulder stress and strain. The
brushless precision DC kneading motor offers quiet, reliable performance as it
delivers firm, soothing massage directly to the trouble spots of a stiff or
sore neck.
TheraEllipticalTM Kneading & Back Calf Kneading
M.8 NEO expertly massages the lower leg by blending compression with rotation
(grasp and knead) to massage the sides of the calves (gastrocnemues &
soleaus). Additionally, a calf roller massager works the rear of the calf
along the medial line. This complex set of movements faithfully recreates the
movements of how the hands of a trained massage therapist move as they work
the lower extremities.
Foot Rollers
A carefully choreographed, 2-way foot roller gently soothes the soles of the
feet.
Back AutoScan An automatic back scan personalizes the massage to your body and
guides the programmed massage sessions to focus on the shiatsu points of your
neck, back, and seat.
Automatic Recline Automatically sets the chair recline when the massage
commences. Users can also manually adjust recline to a comfortable position.
The seat back can be reclined between 120° and 165° from the floor. The angle
of the leg rest can be adjusted 90° according to your preference.
Zero Gravity and Lay Flat Recline Your M.8 NEO can adjust into an infinite
number of recline positions including Zero Gravity, Lay Flat, and even
Inversion.
Full Body Air Massage Coverage
ConstantTouchTM Infrared Heat Infrared heating elements, supported by our
proprietary ConstantTouchTM suspension, are located adjacent to the massage
rollers. They provide point-specific heat with just the right amount of body
contact pressure and warmth to help loosen and relax muscles, and improve
blood circulation
Total-Body Heat Foot, calf, palm, back, and seat heat increases relaxation and
comfort. Pinpoint roller heat on the massage engine provide “hot rocks” style
warmth to the paraspinal muscles. Each heat zone can be independently
controlled by the user.
Wall Hugging
From the full-upright position, the M.8 NEO requires just 6.25″ (15 cm)
between the back of the chair and a wall.
The M.8 NEO is equipped with thoughtfully placed air cells. The wide area of air massage coverage can help encourage blood flow and lymphatic flow to your feet, calves, hips, outer thighs, glutes, arms, hands, neck, and shoulders, melting away muscle soreness and fatigue. Each air zone’s intensity can be independently managed and adjusted by the user to suit one’s personal needs.
Tactile & Multi-Language Remote Control
Designed to be simple and intuitive, the easy-to-read user interface allows
you to adjust and monitor your massage. The font size can be changed for
readability, users can choose from screensavers (including a relaxing dark
screen), and inverted colors can be selected for visually impaired. Multiple
language selections are also available.
11
MAIN FEATURES
Bluetooth Audio Immersion Connect with your smart device to play music,
relaxing sounds, or take a guided meditation to enhance and deepen your
massage experience.
Motion Activated LED Light Pool Our proprietary motion activated Light Pool
creates a soft, welcoming pool of light around your M.8 NEO. Choose a simple,
elegant warm white, or add some color by activating chromotherapy, bathing a
dark space with an incredibly calming and slow dance of colorful lights.
Air Ionizer Located in the head rest, the air ion generator clears dust,
dander, spores, and other pollutants from the air.
Aromatherapy Add your favorite essential oil to the aromatherapy slot located
in the head rest of the chair and enhance your ability to rest your mind and
body by activating your olfactory senses.
Cell Phone Slot Conveniently located slot allows a safe place for you to store
your cell phone, TV remote, or other items that you don’t want to wear or hold
during your massage.
USB Power Ports USB ports allow convenient access to charge your smartphone,
tablet or other devices while you relax. A USB port is located at the inside
front of each arm.
Unparalleled Design Conceived by world-renowned designer Ken Okuyama, the M.8
NEO is the perfect blend of beauty and precision with unrivaled comfort and
function.
Japanese Craftsmanship Handcrafted in Japan to demanding standards means that
this chair offers an indulgent escape that will last for many years.
Chromotherapy Take your escape to a new level with the addition of
chromotherapy to your massage. Choose from various color patterns and sink
into a trance as the M.8 NEO remote and Light Pool glow and gradually
transition between soothing colors.
Rear Swinging Doors Easy entry ingress and egress from the side of M.8 NEO is
possible through either the left or right door. For safety, the doors
automatically lock when M.8 NEO is reclined.
Shiatsu Master Designed Massage M.8 NEO massage choreography was designed by
Japanese shiatsu master Akira Okabayashi sensei.
12 Air Cell Arm Array Each of the six air cells in each arm is independently
controlled. This means that the proprietary Arms of Embrace in the M.8 NEO are
capable of producing over 479,000,000 possible massage combinations.
Link Massage Easily link two massage sessions together to extend your total
massage time to as long as 40 minutes.
X-Y Shoulder Stabilizers Only available from OHCO, proprietary and patent
pending X-Y Shoulder Stabilizers gently reach forward as they press down on
your shoulders to provide gentle spinal extension of your mid- and upper-back.
Zippered and Removable Back Pad and Pillow It’s easy to adjust back massage
intensity with a customizable back pad that offers 4 intensity configurations
from high to low: no pad, thin pad, thick pad, and super soft.
Stretch Session Intensity Options Dial in the perfect amount of stretch for
you with 3 different intesity settings to choose from while in the Quick,
Stretch and Thai programmed sessions.
Save Favorite Customize and save up to 7 different sessions. M.8 NEO will
memorize and faithfully “replay” your favorite massages with just the push of
a button.
12
SESSIONS
This chair has 18 programmed and focused massage sessions from which you can choose. All programmed sessions have been designed in consultation with a Japanese shiatsu master. Countless hours have been devoted to the careful and artful recreation of massage movements and routines that most closely mimic the movements of hands of a shiatsu master. These provide easy-to-use massage options to meet a variety of needs. Each of the below sessions (excluding Feet & Calves) lasts approximately 18 minutes and can be selected by navigating through the menus on the LCD screen unless otherwise noted.
Programmed Sessions
Quick Recommended for those seeking a quick refresh for the entire body. Also
a good demonstration of the chair’s basic capabilities, incorporating massage,
air, heat, and leg and foot rollers.
Full Body Mobilizes the back, neck, and shoulders. A supremely relaxing total
body shiatsu massage experience. Designed to revitalize your entire body and
reinvigorate your mind.
Float The ultimate in a meditative and soothing experience. This massage
program provides undulating figure-8 motions that rocks the hips and thighs,
balances the body, relaxes the mind, and delivers deep relaxation.
Stress Relief A full body massage that combines a variety of techniques in a
slow, methodical “dance” designed to deliver a hypnotic, thoroughly calming
massage.
Unwind Peace, tranquility, and escape. This full body session combines slow,
calming massage techniques that are predictable and repeated, allowing the
body and mind to release the stresses of the day through this massagedriven
mediation of body and mind.
Stretch
Focused on mobilizing the back, shoulders, and neck. Choreographed to deliver
healthy extension movements of the entire spine, hip rotation, and a full body
stretch.
Morning
Energize and refresh. Awaken your body and mind. Whether you use it first
thing in the morning or midday, this massage invigorates and boosts energy,
and is choreographed to move blood from the body’s extremities toward its
core.
Night Clear your mind. Drift. Dream. A slow, methodical, patterned massage
that completely clears the mind and lulls you to sleep. Choreographed to move
blood from your core toward your extremities, helping to overcome the
challenge of insomnia and a powerfully useful bedtime ritual massage.
Full Body Air Graceful and slowly paced air massage of arms, shoulder, back,
hips, legs, and feet. A mellow and pleasant experience that exclusively uses
the air massage functions of the chair.
Sports Recovery
A full body program focused on refreshing and rejuvenating fatigued muscles
and speeding recovery from vigorous athletic activity.
13
SESSIONS
Work Release Shake off every aggravation that you bring home from work with
this deeply soothing, deliciously relaxing, mind-freeing massage. Your mind
might still be racing when you start this massage, but in just a few minutes,
this massage session will command it to slow down. Unhurried. Languid. This is
the salve you need at the end of every workday.
Thai Works your entire body using a sequence of movements designed to gently
stretch you while simultaneously providing firm massaging pressure to your
body. Your hips, torso, and shoulders will also be gently rotated to provide
light, twisting stretches.
Focused Sessions
Neck & Shoulders Designed to melt away muscle soreness and fatigue in the
upper back. Targets the neck and shoulders with a variety of kneading massage
patterns. NOTE: This program is recommended to run without the pillow in
place.
Low Back Soothe and loosen the muscles of the lower back and hips with focused
kneading and tapping massage focused on the lumbar area.
Swedish A series of long, gentle strokes gradually take your whole body to a
place of relaxatiion and comfort. This massage session focuses on working the
entire length of your back, repeating long and smooth movements to help
mobilize and loosen your spine.
Rolling Table You’ll find rolling tables in most chiropractic offices, and
this Rolling Table session is designed to provide you with all the benefits of
a standard rolling table treatment. In addition to providing intersegmental
traction along the whole length of your spine, the Rolling Table massage is
also a methodical, deeply calming, and stress relieiving escape. It is one of
the most simply choreographed programs, but in its simplicity you’ll discover
deep therapy.
Glutes Focuses on the lower back, glutes and thighs, this session relieves
tension and relaxes the lumbar area and large muscles of the lower torso and
upper legs.
Feet & Calves Soothe sore, achy feet and legs. Air cells surround the feet and
calves while foot sole rollers address reflexology points on the bottoms of
the feet. Heals and relieves tired or swollen ankles, feet, and calves.
14
PARTS & FUNCTIONS
Right Shoulder Unit Remote Control Remote Control Pocket and Door Knob Right
Arm
LED Lights Back Cover
Main Power Switch
Left Speaker (behind cover) Left Speaker Cover
Aromatherapy Unit (behind cover) Bluetooth Module (behind cover) USB Port Seat
Leg Rest
Foot Rest
15
Pillow
Ionizer (behind cover) Right Speaker Cover Right Speaker (behind cover)
Headphone Jack Input
USB Port
PARTS & FUNCTIONS
Left Shoulder Unit Back Pad
Phone Pocket and Door Knob Reclining Seat Back
Left Arm LED Lights
16
PARTS & FUNCTIONS
Shoulder Top Air Right Shoulder Air Neck Knead Rollers
Right Back Air Right Arm Air Right Rear Seat Air Right Front Seat Air Calf Air
Calf Rollers Foot Air
Foot Rollers
17
Shoulder Top Air Left Shoulder Air Neck Knead Rollers Sens8TM Massage Engine
(shown in storage position)
Left Back Air Left Arm Air Left Rear Seat Air Left Front Seat Air
Calf Rollers
Foot Rollers
Pillow Heat
Back Heat Hand Heat Seat Heat
Calf Heat
Foot Heat
P A R T S & FCUONNCTTEI ON NT S
18
A S S E M B LY
Safety During Installation
CAUTION
TO AVOID DAMAGE · Do not install the chair in an area of high humidity, such
as a bathroom or sauna. · Do not use the chair in an excessively humid or
dusty environment as this may result in malfunction or electric shock. · Do
not use the chair in a room with a temperature of 104-degrees or higher. · Do
not expose the chair to heaters, stoves, or direct sunlight. · Keep fire
sources, such as cigarettes and ashtrays, away from the chair. · Ensure chair
is installed on a flat and level surface to avoid tipping over. · As the chair
is heavy, please exercise extra care not to damage the floor when positioning
the chair.
Assembly Preparation
· Ensure there is an allowance of at least 6.25″ (15 cm) behind, and 12″ (30
cm) in front of the chair to allow the back rest to recline and the leg rest
to extend without obstruction during operation. 18″ (45.75 cm) are required on
each side of the chair in order for doors to fully open.
· Maintain a minimum distance of 3′ (92 cm) from AV devices, such as a T V or
radio, to prevent signal interference. · It is recommended that a carpet be
placed under the chair to prevent scratching the floor and to reduce noise
during operation. · As the chair is heavy, please exercise extra caution.
19
A S S E M B LY
Assembling the Chair
Important: Before starting, check the supplied items to ensure all parts are
included in the package.
Cap Head Screws (x20)
Cotter Pins (x2)
Straight Pins (x2) @ 2″ for arms (x2) @ 3″ for carry handles
Channel Covers (x2)
Carry Handle Tools (x2)
Power Cord
T-wrench
Aromatherapy Accessories
(1 USB device, 5 tablets)
Foot Rest
Foot Roller Buffer Pads
Pillow Cover Pre-installed
Shiatsu Heel Pads
(x4)
Pre-installed
Base
Right Arm and Remote Control
20
Left Arm
A S S E M B LY
Assembling the Chair, continued…
CAUTION
· To prevent disconnection, be sure to double check all connections by gently
pulling on the electrical connectors and air hoses.
· If not connected properly, the air cells will not inflate as designed.
STEP 1 Unbox chair and place in designated area.
STEP 2 Install channel plugs into the base of the chair.
STEP 3 Power and incline the chair. A) Plug the power cord into the back base
of the
chair (Figure 3A), and B) Turn on the main power switch. The chair will
automatically incline (Figure 3B). C) Turn off the main power of the chair.
Figure 3A
Figure 3B
21
A S S E M B LY
Assembling the Chair, continued…
STEP 4 Install the leg rest. A. Unbox leg rest. Then remove the two cap head
screws located on front of chair base. Flip the hinged flaps up.
C. With the hinged flaps flipped up, carefully lift the leg rest so the connection points on it align with the leg rest brackets on the base. Flip the hinged flaps back down and reinstall the two cap head screws.
B. Place the leg rest in front of the chair to connect the one electrical connector and the one airline from the leg rest to the base of the chair. Ensure that the electrical connector’s tab faces upward and is fully snapped in, and that the airline is pushed on as far as it will go.
D. Place the leather flap located at the top/back of the leg rest just below
the zipper located at the front of the seat pad. When properly aligned, gently
press to adhere the velcro. (See Figure 4D below.) NOTE: Don’t forget to first
remove the velcro protective cover.
E. Zip the leg rest to the seat pad located on the base of the chair. (See
Figure 4D below.)
Figure 4D 22
Figure 4E
A S S E M B LY
Assembling the Chair, continued…
STEP 5 Install the right arm. A. Unbox the right arm and carefully remove the
remote control protective packaging, then place the
remote control into the remote pocket. B. Gently pull the two hinges out/away
from the base of the chair. C. Lift the arm to align the arm’s connection
points to the upper and lower hinges of the base. D. Align the center bracket
on the arm to the center bracket on the base. Once aligned, secure with the
straight pin
and cotter pin. (See Figure 5C below.) E. Install 4 caphead screws, 2 on the
upper hinge and 2 on the lower hinge. Tighten using the provided T-wrench
tool. (See Figure 5D below.)
STEP 5, continued…
Figure 5C
Figure 5D 23
A S S E M B LY
Assembling the Chair, continued…
F. Remove the protective cap on the base of the chair, then feed the
electrical connector and air line through the center of the protective cap.
(See Figure 5E.)
G. Connect the one electrical connector and the one airline from the arm to
the base of the chair. Ensure that the electrical connector’s tab faces toward
the front of the chair is fully snapped in, and the airline is pushed on as
far as it will go. Carefully reinstall the protective cover ensuring that
electrical lines are not kinked. (See Figure 5F.)
Figure 5E
Figure 5F
STEP 6 Repeat Step 5 for the left arm (excluding the tasks regarding the remote control).
24
MOVING THE CHAIR
CAUTION
TO AVOID DAMAGE · Never move the chair while it is operating or when someone
is in it. · As the chair is heavy, please exercise extra care not to abruptly
drop it. This may cause damage to the floor as
well as the internal components of the chair.
Before moving the chair, turn off the main power and disconnect the power plug from the wall outlet. Bind the cables and put them in the seat to avoid damage when moving the chair.
OPTION 1 Using the provided carry handles, have one person carefully lift the
foot rest end, while a second person lifts using the handle on the back of the
chair. Carry to desired location.
Hold the foot rest
OPTION 2
· With arms removed, attach the provided carrying handles to the base frame.
Secure by sliding straight pin through the hole in the handle and into the
base as indicated below.
· Using two hands, grab the chair handles and gently lift until the chair is
tilted back and resting on the casters located at the opposite end of the
base. While the chair is lifted and resting on the casters, roll the chair
into the newly desired position.
Straight pin
Carry handle Chair base
Attach carry handle as shown; slide bolt through carry handle and into frame
to secure.
25
REMOTE FUNCTIONS
CAUTION
TO AVOID DAMAGE · Do not sit, step, or place heavy objects on the remote
control. · Do not drop the remote control. · It is recommended that the remote
control be placed in the remote pocket when not in use. · Do not exert
excessive force on the remote control. · Do not pull the remote control cord
forcefully. · Do not operate the remote control using sharp edged or hard
objects.
Power/Pause Home
Up Arrow Foot Roller
Left Arrow
Neck Roller Down Arrow
Raise Chair Back Raise Leg Rest Lower Chair Back Lower Leg Rest
Quick Massage Heat
Elliptical Calf Massage Right Arrow OK/Select Zero Gravity
Raise Rollers 3D Intensity Adjustment Air Intensity Adjustment
Lower Rollers
26
REMOTE FUNCTIONS
Reading the Remote Home Screen
1 Selected Program(s)
Tap
2 Coverage Selection 3 Air Intensity Selection
4 Heat Area Selection
5 Speed/3D Intensity/ Width Selection/ 4D Intensity
6 Scrolling Tip Text
Neck Back Glutes Full
Air Intensity
All Neck Shoulder
Arm Back Seat Legs Feet
Heat
Feet Calf Seat Back Hands Roller Pillow
Speed
3D Intensity
Width
4D Speed
Timer 7
Foot Rollers Chromotherapy
Calf Rollers Aromatherapy
8
Pillow Neck Knead Ionizer
LED Lights
1 The selected program(s) names will appear in this place. 2 The darkened word
indicates your selection. 3 The darkened selection(s) indicate air zones that
are active.
The darkened bars indicate your intensity selection. 1 bar = Low, 2 bars =
Medium, 3 bars = High 4 The darkened selection(s) indicate areas of heat that
are activated. 5 Speed/3D Intensity/Width Selection/4D Intensity Selection 6
Scrolling tip text helps guide you through the massage chair usage. 7 When a
program begins, the length of the program appears in the center. The circle
will go from green
to grey as time passes. 8 When these icons appear in color, the feature is
activated. When they appear in grey scale, they are
not activated.
27
REMOTE FUNCTIONS
· Press to turn the remote control power on. When the power is off, the remote
screen is blank, and the Power/Pause button is not illuminated. When the power
is ON, the remote screen shows data and the Power/Pause button will glow
white.
· Press and hold Power/Pause to turn the remote control power off. Doing this
while the chair is activated causes the rollers to return to their storage
position, after which the chair turns itself off.
· Quickly press and release Power/Pause when you want to pause a massage.
During a pause, the button will glow red. When the Power/Pause button is
pressed again, the massage will resume from the point the session was stopped.
· Press to access the screen/menu where you can select massage sessions,
adjust massage intensity, roller width, settings, and more.
· Press this button again to return to the home screen to view a summary of
current selections. · Press to activate the programmed Quick Massage session.
When the Quick
Massage session is activated, this button will glow white. · Press to turn the
heat on and off. · When the heat is on, this button will glow red.
· Use the arrows to navigate through the menu(s) on the LCD screen (up, down,
left, right ).
· Press to manually turn on and off the foot rollers.
· Press to manually turn on and off the calf massage.
· Press to manually turn on and off the neck rollers.
28
REMOTE FUNCTIONS
· Press to adjust the reclining angle of the chair into a perfect zero gravity
position. · Press again to lay flat. Press a third time to sit up.
· After navigating to the desired selection within the LCD or home screen
menu, press to select/activate the option.
· Press to adjust the reclining angle of the chair. · To automatically incline
or recline the back to its fully upright or extended position, press
and hold the corresponding recline button for approximately 2 seconds.
· Press to adjust the angle of the leg rest. · To automatically raise or lower
the leg rest, press and hold the corresponding foot button
for approximately 2 seconds
· Press to adjust roller position during a manual massage or to fine tune the
shoulder scan position.
3D
· Press to change the intensity of the roller massage which can be adjusted in four varying intensities.
· Press to change the intensity of the air massage which can be adjusted in three varying intensities.
29
OPERATION & USE
WARNING
TO AVOID INJURY Always check your surroundings before beginning a massage to
ensure that no people, pets, or objects will be hit or squeezed by the
reclining back or leg rest.
CAUTION
TO AVOID DAMAGE AND INJURY · This massage chair is meant to be used for indoor
household use only. The chair is not designed for
commercial purposes. · If you use the chair in a cold room, do not increase
the temperature abruptly. Instead, increase the temperature
gradually to a normal level. · If the chair is stored in a cold place and is
moved into a warm environment, wait one hour before use. Otherwise,
performance may suffer, or the chair may malfunction due to condensation on
the mechanism. · Do not sit on the chair with the leg rest raised. Sudden
heavy weight on the leg rest could cause damage to the
mechanism, or it may result in accident or injury. · Ensure the back rest
returns to the upright position before sitting. · Do not use the arm or
shoulder unit for any area other than your arms and shoulders. · If your arm
comes out of the arm or shoulder unit or your leg/foot come out of the foot
rest during a massage,
do not try to force it back in. · Do not massage your elbows. · Do not put
anything other than legs and feet in or on the foot rest.
Rear Swinging Doors
· Convenient access doors are located on both the right and left side of your
massage chair. These are here to make getting into and out of the massage
chair as easy an experience as possible.
· To use the doors, locate the release button at the front of each door
pocket. Press down on the button and pull out on the door. Slide yourself into
the seat of the chair. Once you are situated in the seat of the chair, simply
grab the door pocket and firmly pull to close the door.
NOTE: For your safety, the massage chair doors are equipped with automatic
locks. The locks are gravity powered. These locks will activate when the chair
is reclined and deactivate when the chair has returned to its full upright
position.
30
OPERATION & USE
Positioning Yourself in the Chair
· When the chair is off, the rollers are stored in the top of the back rest.
This is known as the storage position. If the rollers are not in the storage
position, simply reset by pressing the Power button on the remote control
before sitting on the chair.
· Sit back fully in the chair so your entire back is against the back rest and
your head is leaning into the pillow.
· Adjust the head rest so it sits just above your shoulders and at the base of
your neck. If the pillow is positioned too high or too low, the automatic
acupressure point detection will not work correctly (see right).
· Adjust the shoulder air cell by rotating it up or down until comfortable.
HEAD REST POSITIONING
YES
NO
The head rest position The position of
matches the back of the head rest is
the head
too high
Place your elbows between the arm unit
Insert so your palm is facing down
Place your arms in the arm unit, palms down.
Place your feet in the leg rest.
Note: When the leg rest raises, press out with your feet and the leg rest will adjust to the appropriate length (see below).
31
OPERATION & USE
Removable Heel Shiatsu Pads & Foot Buffer Pads 1
· The chair comes with heel shiatsu pads installed. If the user finds the
massage too intense they can be removed (see Figure 1).
· In addition, the chair comes with Foot Buffer pads in the accessory box. The
foot buffer pads should be placed in the foot beds if the user finds the foot
roller massage too intense.
2 Removable Pillow Cover & Buffer Pad
· The chair comes with a pillow cover and buffer pad installed. If user desires a
more intense neck massage, the buffer pad can be removed (see Figure 2).
3
· The pillow cover can be removed for cleaning. To do so, flip pillow over to access back. Pull apart the three velcro connections (see Figure 4).
· Replace by sliding pillow cover over the top of the pillow, pillow air cells
through slits at the bottom of the cover, and reattach three velcro locations
4
on back (see Figure 3).
Retrieving & Storing the Remote
· The remote should be stored in the slot in the right arm (when sitting) of
your chair. The left arm slot may be used for storage of your mobile device.
· To retrieve the remote, gently pull up on the remote until you reach desired
cord length. When tension is released the cord winder will lock.
· To return the remote to its storage slot, gently pull until there is slight
tension on the cord and then release. The winder will unlock and retrieve the
cord allowing your to store the remote in the slot.
Powering On
· Press the Power/Pause button to turn the remote control power ON. When the
power is ON, the remote screen shows the main menu and the Power/Pause button
will glow white.
Powering Off
· Press and hold the Power/Pause button for 3 seconds to turn the remote
control power OFF. When the power is OFF, the remote screen is black/blank,
and the Power/Pause button will glow red.
· If the chair has been in a reclined position it will automatically restore
to the upright position when powered off. NOTE: The remote power will
automatically turn off after approximately 15 minutes of inactivity. NOTE: The
Power/Pause button on the remote is not the Main Power switch. See page 13 for
Main Power.
32
OPERATION & USE
CAUTION
TO AVOID INJURY · If you feel the massage is too strong, reduce the
stimulation using the Massage Intensity button as described
earlier in this manual. If the massage remains too strong, stop operation
immediately. · Do not place hands or feet into the roller tracks, into the
space between the seat and back, or into the
moving parts. · Do not sit wearing hard objects, such as hair accessories or
jewelry. · Keep massage sessions to no more than 30 minutes in length. Do not
exceed 5 minutes for an area-specific
massage for any part of the body.
Starting a Massage
· Ensure remote power is ON. The Power/Pause button will glow white. · Use the
Remote navigation arrows to scroll through the menus. As you navigate the
menus, the black highlight indicates
where the cursor is within the menu. · Once your desired selection is
highlighted, press the OK button to activate the selection. · Upon activation,
a green dot will appear to the right of the currently running selection(s),
and the upper section of the
remote screen will display the name of the massage(s) selected. The timer in
the upper right corner indicates estimated massage duration. · Choreographed
massages that automatically combine the massage mechanism, air massage, and
other features, are offered in the Programmed & Focused menus (except in Full
Body Air, which is an air massage only program). · Manual menu options
activate a specific back mechanism function or set of functions. Neither the
air massage, or the additional roller motor mechanisms in the chair (foot,
calf, neck roller), are automatically combined. · Massages within the Manual
Air menu are those that activate only the air cells. Neither the massage
mechanism, or the additional roller motor mechanisms in the chair (foot, calf,
neck roller), are automatically combined.
Shoulder Scan
To experience a massage as intended, it is extremely important to define the
shoulder position prior to the start of a massage session. To ensure massage
accuracy, please follow the steps below:
When the head pillow is properly placed…
· The massage chair will Auto-Detect shoulder position. · Fine Tune Shoulder
Position: Once Auto-Detect is complete, the remote will beep, the roller
buttons glow white, and
the help text “Use roller buttons to fine tune shoulder position now” appears
at the bottom of the screen. Roller position can be adjusted by pressing and
holding the Roller Up or Down arrows until the mechanism is located in the
proper position at the tops of the shoulder.
33
OPERATION & USE
When the head pillow is not properly placed OR not being used…
· The Auto-Detect function is disabled and the user must adjust the roller
position once the remote starts beeping, the roller buttons illuminate, and
text “Use roller buttons to fine tune shoulder position now” appears at the
bottom of the screen. At this time the roller position can be adjusted by
pressing and holding the Roller Down arrow until the mechanism is located in
the proper position at the tops of the shoulder.
· ScanSave remembers your body profile for all massages performed during the
same power cycle. The chair will only scan once while powered on, upon the
first Programmed or Focused massage selection. If a second program is selected
the scan from the first program is remembered and used for the new selection.
Anytime a new user enters the chair, the remote, if it has been left on from a
previous user, should be powered off and back on to ensure that the new user
is properly scanned.
NOTE: Fine Tune Shoulder Position lasts approximately 15 seconds before the
shoulder position is stored and used for all massage choreography. NOTE:
Shoulder scan detection does not occur when selecting Manual or Manual Air
massages
Chair Angle Adjustment
During Programmed and Focused massages, the chair will automatically recline
to the suggested position for the massage. If a different reclining angle is
desired you can adjust by the following: · Back Position Adjustment: To
recline the angle of the chair’s back, press and hold the Back Down button
until the
desired position is reached. To incline the angle of the chair’s back, press
and hold the Back Up button until the desired position is reached. Note
adjusting the back position also automatically adjusts the leg position. · Leg
Position Adjustment: To recline the angle of the chair’s leg, press and hold
the Leg Down button until the desired position is reached. To incline the
angle of the chair’s leg, press and hold the Leg Up button until the desired
position is reached. NOTE: If you press a back or leg up/down button for
longer than 2 seconds,the remote will beep indicating that the chair will
automatically recline/incline to its furthest position. If you wish to
interrupt the movement, press the back or leg up/down button again. · M.8
Preset Positions: The remote includes a button, Zero Gravity, that allows
quick and easy movement into the following preset positions: Zero Gravity, Lay
Flat, and Restore/Upright. To move the chair into these positions, press the
corresponding button located on the center of the remote. When the button is
not illuminated, the first press will go to Zero Gravity, the second press
will go to Lay Flat, and the third press will restore the chair to a full and
up right position. NOTE: If the button is illuminated, the chair is in the
Zero Gravity Position.
Pausing a Massage
· To pause a massage, quickly press and release the Power/Pause button. Upon
doing this the massage mechanism will immediately cease all movement, the
chair angle will remain in the exact position it was when the button was
pressed, and the Power/Pause button will flash red.
· To resume the massage, quickly press and release the Power/Pause buttons
again. Upon doing this the Power/Pause button will illuminate in white, and
the massage will resume from where it was stopped. 34
OPERATION & USE
Ending a Massage
· To end a massage in the middle of an active session, you can do one of the
following: · Press the Home/Menu button to access to the Main Menu, then use
the navigation arrows to navigate to End
Massage. Once End Massage is highlighted, press OK and the massage will cease;
the massage mechanism will slowly move to its storage position (upper
shoulders). Please note, the chair will remain in the reclined angle. This
option leaves the chair powered on so another massage may be selected.
· Press and hold the Power/Pause button for 3 seconds. This action will end the session by powering off the chair. The massage mechanism will slowly move to its storage position (upper shoulders) and, if the chair has been in a reclined position, it will automatically incline to the upright position.
NOTE: Massages will automatically stop after approximately 18 minutes of activity. The chair will remain reclined.
NOTE: Due to the mechanical complexity of the chair, some situations can arise where the chair must first recline
before returning to its full upright position. Please remain in the chair until it has come completely upright. This will take no
more than 1 minute.
NOTE: Never get out of the chair without
first returning it to its full upright position.
NOTE: Never press on shoulder, arm, or stand
on foot rest to get out of chair. Always open door and swing body to the side.
YES
NO
Massage Mechanism Intensity Adjustment
Feature available on Programmed (excluding Full Body Air), Focused massages,
and Manual massages (excluding Calf Knead and Neck Knead) The degree of
pressure felt from the massage mechanism, can be adjusted between low, medium,
high and Max by pressing the 3D button on the remote or by adjusting intensity
the menu settings of the selected massage. The default setting is medium.
Using the 3D button on the remote…
· Press and release the button once to go from high to Max intensity. Press
again to go from Max to low intensity. Press a third time to go from low to
medium intensity. Repeat as desired.
Using the menu settings of the selected massage…
· If not already there, press Home/Menu to access the Main Menu. Use the
navigation arrows, located in the center of the remote, to navigate to the
active program, then use the right arrow to get to 3D intensity adjustments.
Once the desired intensity level is highlighted, press OK to select.
NOTE: When low intensity is selected the 3D button will glow green, when
medium intensity is selected the button will glow yellow, when high intensity
is selected the button will glow red and when Max intensity is selected the
button will glow blue.
35
OPERATION & USE
Massage Mechanism Speed Adjustment
Feature available on Manual massages except Rolling Speed, or the pace at
which the massaging movements of the massage mechanism occur, can be adjusted
between ultra slow/low, medium and high within the menu settings of the
selected massage. The default setting is medium. To adjust Speed using the
menu settings of the selected massage… · If not already there, press Home/Menu
to access the Main Menu. Use the navigation arrows, located in the center
of the remote, to navigate to the active program, then use the right arrow to
scroll to Speed adjustments. Once the desired speed is highlighted, press OK
to select. NOTE: Additional Speed options are available when Knead & Tap is
selected. Combo 1 combines fast kneading and slow tapping, while Combo 2
combines slow kneading and fast tapping.
Massage Mechanism 4D Speed Adjustment
Feature available on all Manual massages (excluding Calf Knead and Neck Knead)
4D Speed, or the speed at which the massage mechanism moves up and down the
body, can be adjusted between Low, Medium and High within the menu settings of
the selected massage. Note the default setting for 4D Speed is Medium. To
adjust 4D Speed using the menu settings of the selected massage… · If not
already there, press Home/Menu to access the Main Menu. Use the navigation
arrows, located in the center of
the remote, to navigate to the active program, then use the right arrow to
scroll to 4D adjustments. Once the desired speed is highlighted, press OK to
select.
Massage Mechanism Width Adjustment
Feature available on the following Manual massages: Tap, Pulse, Rolling Width,
or the distance between the rollers on the massage mechanism, can be adjusted
between narrow, medium and wide within the menu settings of the selected
massage. Note the default setting is Medium. To adjust Width using the menu
settings of the selected massage… · If not already there, press Home/Menu to
access the Main Menu. Use the navigation arrows, located in the center
of the remote, to navigate to the active program, then use the right arrow to
scroll to Width adjustments. Once the desired width is highlighted, press OK
to select.
Massage Mechanism Coverage Adjustment
Feature available on all Manual massages (excluding Calf Knead and Neck Knead)
36
OPERATION & USE
Coverage, or the area of the body that is massaged, can be adjusted between
Point (massages a particular point of the body), Partial (massages a small
area approximately 6″ (15.25 cm) in length) and Full (massages the entire
body) within the menu settings of the selected massage. Note the default
setting for Coverage is Full. To adjust Coverage using the menu settings of
the selected massage…
· If not already there, press Home/Menu to access the Main Menu. Use the
navigation arrows, located in the center of the remote, to navigate to the
active program, then use the right arrow to scroll to Coverage adjustments.
Once the desired area is highlighted, press OK to select.
· When coverage selection is Point, use the up/down Roller buttons to move the
massage mechanism to your desired location. The up arrow will move the rollers
up the back toward the shoulders, while the down arrow will move the rollers
down the back toward the glutes.
· When coverage selection is Partial, the up/down Roller buttons will fine
tune the area to be massaged. Within partial you will be prompted to select
the general area of the body to be massaged (i.e. Neck, Back or Glutes). To
further fine tune massage position, use the up and down roller buttons. To
massage an are closer to the shoulder, press the Roller Up arrow. To massage
an area close to the glutes press the Roller Down arrow.
Air Intensity Adjustment
Feature available on all Programmed, Focused and Manual Air Massages
The intensity of the air massages can be adjusted to low, medium, or high by
pressing the AIR button on the remote or by adjusting the intensity through
the menu settings of the selected massage. The default air massage setting is
medium.
Using the Air Button on the remote…
Press and release the button once to go from medium to high intensity. Press
again to go from high to low intensity. Press a third time to go from low to
medium intensity. Repeat as desired. NOTE: The Air button adjusts all air
zones at once, and all to the same intensity. NOTE: When low intensity is
selected, the Air button will glow green, when medium intensity is selected
the Air button will glow yellow, and when high intensity is selected the Air
button will glow red.
Changing the air settings by using menus on the remote…
If not already there, press Home/Menu to access the Main Menu. Use the
navigation arrows, located in the center of the remote, to navigate to the
active program, then use the right arrow to get the Air Intensity adjustments.
User can adjust all air zones at once, or, during programmed and focused
massages, adjust individual zones separately. Each zones can be set to High,
Medium, Low or Off. Once the desired intensity level is highlighted, press OK
to select. NOTE: When individual zones have different air intensity levels,
the button on the remote and the home screen display will indicate the overall
average intensity of low, medium or high.
Stretch Intensity Adjustment
Feature available on Programmed Massages Quick, Stretch & Thai
37
OPERATION & USE
The range of movement the backrest, seat and leg rest adjust during the
stretching portions of a programmed massage can be adjusted to low, medium, or
high by adjusting the intensity through the menu settings of the selected
massage. The default setting is medium. To adjust Stretch Intensity using the
menu settings of the selected massage… If not already there, press Home/Menu
to access the Main Menu. Use the navigation arrows, located in the center of
the remote, to navigate to the active program, then use the right arrow to get
to the Stretch Intensity adjustments. Once the desired intensity level is
highlighted, press OK to select. NOTE: When individual zones have different
air intensity levels, the button on the remote and the home screen display
will indicate the overall average intensity of low, medium or high.
Calf Knead Use & Adjustment
During Programmed & Focused Massages… · Some Programmed and Focused massages
activate the Calf Knead function intermittently throughout the massage
session. If you wish to cease this movement during the selected session, you
can do so by pressing the Calf Massage button located on the center of the
remote. If you wish to reactivate the movement, press the Calf Massage button
again. You will feel a quick Calf Knead movement to indicate its reactivation,
but the feature will then only activate as designed intermittently throughout
the program. NOTE: If Calf Knead is not programmed during the selected
massage, you will not be able to activate this feature. Should you try, the
remote will beep indicating an error. As a Manual Massage… · Calf Knead can be
activated as a manual massage either by pressing the Calf Massage button
located in the center of the remote, or by using the navigation arrows to
scroll to the Manual options on the main menu, and then to Calf Knead. Within
this program Speed can be adjusted between Low, Medium & High. NOTE: When the
button is illuminated the feature is active, when the button is not
illuminated the feature is off.
Neck Knead (in the head pillow) Use and Adjustment
During Programmed & Focused Massages… · Some Programmed and Focused massages
activate the Neck Knead function intermittently throughout the massage
session. If you wish to cease this movement during the selected session, you
can do so by pressing the Neck Massage button located on the center of the
remote. If you wish to reactivate the movement, press the Neck Massage button
again. You will feel a quick Neck Massage movement to indicate its
reactivation, but the feature will then only activate as designed
intermittently throughout the program. NOTE: If Neck Knead is not programmed
during the selected massage, you will not be able to activate this feature.
Should you try, the remote will beep indicating an error.
38
OPERATION & USE
NOTE: When the button is illuminated the feature is active, when the button is
not illuminated the feature is off. As a Manual Massage… · Neck Knead can be
activated as a manual massage either by pressing the Neck Massage button
located in the
center of the remote, or by using the navigation arrows to scroll to the
Manual options on the main menu, and then to Neck Knead. Within this program
Speed can be adjusted between Low, Medium & High, and the pattern of movement
can be adjusted between Programs 1, 2, and 3.
Foot Roller Use & Adjustment
During Programmed & Focused Massages… · Some Programmed and Focused massages
activate the Foot Roller function intermittently throughout the massage
session. If you wish to cease this movement during the selected session, you
can do so by pressing the Foot Roller button located on the center of the
remote. If you wish to reactivate the movement, press the Foot Roller button
again. You will feel a quick foot roller movement to indicate it’s
reactivation, but the feature will then only activate as designed
intermittently throughout the program. NOTE: If Foot Rollers are not
programmed during the selected massage, you will not be able to activate this
feature. Should you try, the remote will beep indicating an error. NOTE: When
the button is illuminated the feature is active, when the button is not
illuminated the feature is off. As a Manual Massage… · Foot Rollers can be
activated as a manual massage by pressing the Foot Roller button located in
the center of the remote. · If Foot Roller movement is desired, but intensity
is too strong, place the foot roller buffer pads (included in the accessory
box) in the foot pockets of your chair before your feet are placed for a
massage.
Heat
· The chair is equipped with heat in the feet, calves, seat, back, hands, back
massage rollers, and neck knead rollers (located in the pillow). Heat can be
enjoyed on its own, or during any massage session.
· To turn heat on, press the Heat button on the remote. When heat is on, the
button will illuminate red. · To turn off heat, press the Heat button a second
time. When heat is off, the button will not be illuminated. · If heat is
desired in only select zones, this can be adjusted by, if not already there,
pressing Home/Menu to access the
Main Menu. Use the navigation arrows, located in the center of the remote, to
scroll to settings in the Main Menu, then scrolling right to Heat Zones. Then
use the navigation arrows highlight the zones which you’d like to deactivate/
39
OPERATION & USE
activate. Press OK to change from ON to OFF and back again. A green dot next
to the zone name indicates ON, a clear dot indicates OFF. Note: Heat
automatically turns on with the following programs: Quick, Neck & Shoulders,
Low Back, Night & Unwind.
Combining Manual & Manual Air Massages
· A Manual massage method may be combined with an air massage. · To activate
air massage with a manual massage, if not already there, press Home/Menu to
access the Main Menu.
Use the navigation arrows, located in the center of the remote, to scroll to
the desired Manual Massage, press OK to select. Then use the navigation arrows
to scroll to the desired Manual Air Massage, press OK to select. NOTE: Neck
Knead, Calf Knead and Foot Rollers can all be combined at the same time with
any Manual Air massage and/or any Manual Massage as well.
Roller Position Adjustment
During Programmed & Focused Massages… Roller position cannot be adjusted after
the scan is complete. During Manual Air Massages… If the roller is sitting in
a position which is uncomfortable, you can adjust its location by using the
up/down roller buttons to move the massage mechanism to your desired location.
The up arrow will move the rollers up the back toward the shoulders, while the
down arrow will move the rollers down the back toward the glutes.
Link Another Massage
· To enjoy two massages back-to-back and without interruption, you can link a
second message to your first massage selection. When the first massage
completes, the second massage will immediately begin.
· To link, use the navigation arrows located in the center of the remote to
navigate to the active program. Then use the right arrow to scroll to “Link
Another…” Press OK. You should now be in the Link Another Massage menu.
· A list of linkable massages will appear. Use the down/up navigation arrows
to view the massages and press OK when the massage you wish to link is
highlighted.
· The title area of the remote will update to reflect that your massage has
been linked.
40
OPERATION & USE
· To change or remove the linked massage simply navigate your way back to the
Link Another Massage menu and press OK on your desired selection.
NOTE: Linking another massage is only available within Programmed and Focused
massages.
Setting & Running Favorites
To save time customizing settings exactly as you prefer them, the M.8 NEO
allows you to save up to seven favorite program and setting combinations. Once
you ask the chair to memorize a Favorite, you can recall the selected massage,
and the M.8 NEO will perform the session with all your chosen 3D intensity,
air intensity, speed, 4D speed, coverage, width, calf, foot and neck roller
selections, and chair recline angle adjustments reproduced just as you saved
them. A set favorite can also recall a linked session. Setting a Favorite:
Activate the desired massage and adjust all settings according to your
preferences. When everything is set as desired, if not already there, press
Home/Menu to access the Main Menu. Use the Navigation arrows, located in the
center of the remote, to navigate to Favorites, then press the right arrow to
get to the desired Favorite, press the right arrow again to highlight Set,
press OK. Running a Favorite: If not already there, press Home/Menu to access
the Main Menu. Use the Navigation arrows, located in the center of the remote,
to navigate to Favorites, then press the right arrow to get to the desired
Favorite, press the right arrow again to highlight Run, press OK. Clearing a
Favorite: If not already there, press Home/Menu to access the Main Menu. Use
the Navigation arrows, located in the center of the remote, to navigate to
Favorites, then press the right arrow to get to the desired Favorite, press
the right arrow again to highlight Clear, press OK.
Speakers
· Bluetooth speakers are located in the left and right shoulders so you can
enjoy music or other soothing sounds while sitting in your chair. The chair’s
Bluetooth listing with which to pair is OHCO-XXXX-XXX.
· The speakers can also be enjoyed with a tethered device. There is a 1/8″
auxiliary headphone jack located on the bottom corner of the left speaker
cover. When headphones are plugged in, audio will be routed away from the
speakers and into the headphones.
NOTE: Chair must be powered on, the speakers will not work while the chair is
powered off. NOTE: If you are having difficulty connecting to the chair, hold
your device near the left speaker cover where the bluetooth module is located.
41
OPERATION & USE
Aromatherapy
· The chair is equipped with an aromatherapy diffuser that can be enjoyed on
its own, or during any massage session. · Installing the Diffuser: Access to
the aromatherapy diffuser installation is located behind the left speaker
screen
Gently press down on the speaker screen tab, then pull the screen forward to
remove (see Figure 1). Before installing the diffuser, ensure that essential
oils have been dropped onto one of the ceramic tablets and placed inside the
diffuser itself (see Figure 2). The insert the USB portion of the diffuser
into the USB port inside the shoulder of the chair (see Figures 3 and 4).
Replace screen. · Turning On/Off: When the diffuser is installed and essential
oils have been added, turn the diffuser on by, if not already there, pressing
the Home/Menu button to access to the Main Menu. Then use the navigation
arrows to navigate to Environment, scroll right to access Aromatherapy, then
press OK to turn the diffuser on. Press again to turn Aromatherapy off. When
on, a green dot will appear to the right of the listing, when off, the dot
remains clear.
1
2
3
4
Ionizer
· The chair is equipped with an air Ionizer that purifies the air. Turn the
Ionizer on by, if not already there, pressing the Home/Menu button to access
to the Main Menu. Then use the navigation arrows to navigate to Environment,
scroll right to access Ionizer, then press OK to turn the Ionizer on. Press
again to turn the Ionizer off. When on, a green dot will appear to the right
of the listing, when off, the dot remains clear.
LED Lights
· For safety and tranquility, the chair is equipped with lights located on
each arm. These can be set to Sensing mode which turns the lights on with
motion activation, On mode which leaves the lights on indefinitely, and
Chromotherapy mode which activates a program that slowly changes colors of the
lights for additional sensory relaxation and Off mode which makes it so the
lights always remain off.
· To change the LED Light setting, if not already there, press the Home/Menu
button to access to the Main Menu. Then use the navigation arrows to navigate
to Environment, scroll right to access Nightlight modes. Once desired setting
is highlighted, press OK to select. A green dot will appear to the right of
the selected mode.
NOTE: The default mode is Sensing NOTE: When in sensing mode, the lights will
turn on when motion is detected near the chair. They will remain on for 90
seconds, at which point they will turn off unless reactivated with new motion.
NOTE: Night lights, in all modes, will only remain active for eight hours
after remote power is turned off.
42
OPERATION & USE
Screen Saver
The chair is equipped with multiple remote screensaver options, which is what
the remote will display after it has been inactive for 90 seconds. The user
can select from the options below: · Home Screen: Displays a summary of the
selected massage and settings · Dark Screen: The screen will simply be dark
(or in sleep mode). To reactivate the screen press any button. ·
Chromotherapy: For additional sensory relaxation, the remote is programmed to
be able to display chromotherapy
sessions when powered on and the remote has been idle for 90 seconds. Users
can choose from Balance, Calm, Energize and Exhale. Once desired selection is
highlighted, press OK to preview. Press OK a second time to activate
immediately. A green dot will appear to the right of the selected mode. · Off:
With this selection, the screen saver will not activate, instead the last used
remote screen will remain visible until the user navigates away from it.
Changing the Screen Saver setting If not already there, press the Home/Menu
button to access the Main Menu. Use the navigation arrows to scroll to
Environment, then navigate right and down to access Screensaver. Once the
desired mode is highlighted, press OK to select. A green dot will appear to
the right of the selected mode. NOTE: The screensaver activates 90 seconds
after the last input on the remote. NOTE: The default mode is Home Screen.
NOTE: The chromotherapy screensaver on the remote cannot be synchronized with
Light Pool chromotherapy. This is true even when chromotherapy is selected for
both.
Language
The remote can be set up to display in multiple languages. To change the
Language setting, if not already there, press the Home/Menu button to access
to the Main Menu. Then use the navigation arrows to navigate to Settings,
scroll right to access Language options. Once desired language is highlighted,
press OK to select. All remote copy will display in the desired language.
43
O P E R A T I OCNO&N TUESNET S
Sound
The remote can be set up to either beep or remain silent with each button
press. To change the Sound setting, if not already there, press the Home/Menu
button to access to the Main Menu. Then use the navigation arrows to navigate
to Environment, scroll right to access Sound, press OK to turn the Sound on.
Press again to turn the Sound off. When on, a green dot will appear to the
right of the listing, when off, the dot remains clear. NOTE: The default
setting is Sound Off.
Font Size
The remote can be set to display a larger font size. To change the Font
setting, if not already there, press the Home/Menu button to access the Main
Menu. Use the navigation arrows to navigate to Settings. Navigate right, then
down to access Font Size options. Once the desired font size is highlighted,
press OK to select. All remote copy will display in the desired font..
Inverted Colors
The remote can be set up to display inverted colors, a feature helpful for
visually impaired users. To invert colors, if not already there, press the
Home/Menu button to access the Main Menu. Use the navigation arrows to
navigate to Settings. Navigate right, then down to access Invert Colors
options. Once the desired option is highlighted, press OK to select. All
remote screens will display with the desired color setting.
About
Service contact information, as well as data about the chair which may be
helpful should you call for service is located within the About menu. To view
this information, if not already there, press the Home/Menu button to access
to the Main Menu. Then use the navigation arrows to navigate to the About
menu.
44
CARE & STORAGE
Storage
· After every use, turn off the main power switch located on the back of the
chair and unplug the power cord from the wall outlet.
· When not in use, the chair should always be stored in its full upright
position (back rest fully inclined, foot rest to its lowest position).
· The chair should be stored in a place of low humidity. · Do not store the
chair in direct sunlight or in places of high temperature. This may cause the
color of the
upholstery to fade.
Cleaning & Care
WARNING
TO AVOID INJURY · Before cleaning, always unplug the power cord from the wall
outlet. · Never clean the chair or remote with wet hands.
CAUTION
TO AVOID DAMAGE · Before cleaning, always unplug the power cord from the wall
outlet. · Never clean the chair or remote with wet hands. · Use a soft, dry
clean cloth to wipe dust off of upholstered surfaces and the remote control. ·
For spots on the fabric, dampen a soft, clean cloth with warm water and a mild
detergent, then gently rub. Finish with a soft, dry clean cloth.
45
TROUBLESHOOTING
Troubleshooting Guide
If you encounter problems with the operation of your massage chair, please
check the following points to see if they can be easily rectified. If the
chair still malfunctions or does not work, please turn off the main power
switch and remove the power plug from the wall outlet. Contact OHCO for
service. Do not dismantle or attempt to repair the chair yourself. Doing so
will void the warranty.
Problem: My chair doesn’t work after powering on. Possible Cause & Solution: ·
Ensure the chair is securely plugged into the wall outlet. · Ensure the main
power switch on the back of the chair is switched to the ON position. · Ensure
the remote control and power cord are fully installed. · Ensure the remote
power is on by pressing the Power button on the remote. · Ensure a massage
session has been selected by pressing any programmed or manual massage button
on
the remote. · Ensure the fuse does not need to be replaced. The fuse can be
found by popping the small rectangular cover to
the left of the main power switch. If the fuse needs to be replaced, an extra
can be found in the fuse cover. · Other issues may include the wires or plug
being damaged, the fuse having burned out, or an issue with the
inner circuit. Call OHCO for service.
Problem: My chair makes a beeping sound during the massage. Possible Cause &
Solution: · This sound is normal during the shoulder scan, or when pressing
buttons if you have sound on. In this case there
is no cause for concern. · If your chair is beeping repeatedly, look at the
tip text on the lower part of the remote screen to see if the chair is
showing an Error code. If yes, call OHCO for service.
Problem: My chair is very noisy. Possible Cause & Solution: · There are many
sounds made by the massage chair that are normal. This includes noise during
tapping, the
sound of the rollers rubbing against the seat covering while kneading, the
sound of the rollers moving up and down the track, the sound of the ionizer
running, and the sound of the air pump and the air bags inflating and
deflating. If you hear sounds other than this, or the sounds suddenly become
different/louder, please call OHCO for service.
46
TROUBLESHOOTING
Troubleshooting Guide, continued…
Problem: The left and right rollers are out of alignment. Possible Cause &
Solution: · The rollers are designed to work independently, so in the stopped
position they are sometimes out
of line. This is part of the design and is normal.
Problem: The rollers suddenly stopped in the middle of a session. Possible
Cause & Solution: · The chair may have lost power. Turn off the main power
switch, unplug from the wall, then reinsert
the power cord into the wall outlet and turn on the main power switch. ·
Ensure the massage session didn’t complete its cycle by using the remote to
select a new massage
session. · Sometimes when there is too much pressure on the rollers, they can
stop moving temporarily.
To test this, slightly lift your body or slightly raise the reclining seat
back.
Problem: The acupressure point detection is not working properly. Possible
Cause & Solution: · Ensure you are sitting still during the shoulder scan. If
you wiggle or move around, you can trigger a false reading. · Ensure the back
pad is not bunched or folding over itself in any part of the back. · Try
sitting further back in the chair so that your head rests firmly on the head
rest. You can also adjust the
shoulder position with the Roller buttons immediately after the acupressure
point detection is complete.
Problem: The power cord or plug is abnormally hot. Possible Cause & Solution:
· Stop using the chair immediately. Turn off the main power switch and remove
the power plug from
the wall outlet. Call OHCO for service.
Problem: My remote control is displaying Er# in the tip text area and wont
stop beeping. Possible Cause & Solution: · Something went wrong. Power off the
chair using the remote. Turn off the main power switch and unplug the
chair from the wall. Then re-insert the power cord and turn on the main power
switch. Turn on the chair using the remote’s power button. Continue use like
normal. · If the problem persists, please contact OHCO service for further
assistance.
47
T R O U B L ECS OH NOTOETNI NT GS
Troubleshooting Guide, continued…
Problem: The neck rollers in pillow/foot rollers/calf rollers/Sens8 Massage
Mechanism rollers are no longer working. Possible Cause & Solution: ·
Something went wrong. Power off the chair using the remote. Turn off the main
power switch and unplug the
chair from the wall. Then re-insert the power cord and turn on the main power
switch. Turn on the chair using the remote’s power button. Continue use like
normal. · If the problem persists, please contact OHCO service for further
assistance.
Problem: The back rest or leg rest will not go down entirely. Possible Cause &
Solution: · Ensure there are not any objects blocking its path.
Problem: My remote won’t retract into the holder. Possible Cause & Solution: ·
The latch might be stuck. Try pulling very lightly on the cord and then slowly
release. · If the remote does not stick, try pulling the cord out to it’s
limit and then release. · If the problem persists, please contact OHCO service
for further assistance.
Problem: My chair’s doors won’t open when the chair is reclined. Possible
Cause & Solution: · Upon recline, the chair’s doors automatically lock for
your safety. To unlock, incline the chair to an upright position. · If the
problem persists, please contact OHCO service for further assistance..
Problem: My chair reclines (instead of inclines) when I power it off. Possible
Cause & Solution: · Due to the complicated nature of the massage mechanism and
depending on the state of the chair, sometimes
for a proper reset to occur the chair must initially recline before inclining.
· Power the chair off using the remote and wait at least 2 full minutes. · If
the chair remains upright, turn off the main power switch and unplug the chair
from the wall. Then re-insert
the power cord and turn on the main power switch. The chair should return to
it’s upright position. · If the chair does not, turn the power on with the
remote power button, then turn the power off with the remote
power button. The chair should return to its upright position. · If the
problem persists, please contact OHCO service for further assistance.
48
TROUBLESHOOTING
Troubleshooting Guide, continued…
Problem: My chair does not incline when I use the back up button. Possible
Cause & Solution: · The chair is a wall-hugging device; to accommodate this
feature the track base slides along itself. It is possible
to recline the chair (using the back down button) past the maximum point of
recline. When this occurs, it will not appear that the chair is righting
itself when the back up button is pressed. · Press and hold the back up button
for approximately 2 seconds until a beep is heard. Wait a full minute; the
chair should return to its upright position within this time. · If the problem
persists, turn off the main power switch and unplug the chair from the wall.
Then re-insert the power cord and turn on the main power switch. The chair
should return to its upright position. · If the chair does not, turn the power
on with the remote power button, then turn the power off with the remote power
button. The chair should return to its upright position. · If the problem
persists, please contact OHCO service for further assistance.
Problem: My remote screen is displaying a strange solid color. Possible Cause
& Solution: · Congrats! You found the chromotherapy feature. Enjoy the
soothing color patterns the remote can produce. · When enabled, chromotherapy
will activate after 90 seconds of remote control inactivity. · To disable or
change color pattern, navigate into settings and then chromotherapy settings.
Once inside the
chromotherapy settings menu select Off.
Problem: The neck rollers within the pillow feel uneven. Possible Cause &
Solution: · The rollers also have three modes of operation, two of which
involve the rollers moving in opposite directions.
Combining these two, it is possible for the neck rollers to end their
operations in an uncomfortable position. To correct this problem, press the
neck massage button on the remote either during a massage with neck kneaders
enabled, or during a manual massage. The neck rollers will turn on and begin
rotating. After a few seconds they will sync and begin moving at the same
speed in the same direction. Press the neck massage button again to turn off
the rollers and stop them in a comfortable position.
Problem: The pillow is too high/too low. Possible Cause & Solution:
· The pillow is attached to the chair via a retractable, seat belt like,
system. Simply push up or pull down on the pillow to change its position.
· If the pillow is unable to retract or extend, please contact OHCO service
for further assistance.
49
TROUBLESHOOTING
Troubleshooting Guide, continued…
Problem: My remote is no longer in my desired language. Possible Cause &
Solution: · The language setting was changed. To again select your language of
desire, go to the main menu,
scroll down to the 7th menu option, press OK again. You should now see your
desired language setting again. Q: Can I put the chair on a wood floor? A:
Yes. However, because the chair could damage the floor surface we recommend
laying a carpet or something similar under the chair. Q: I spilled water on
the chair. What should I do? A: There is danger of electric shock. Stop using
the chair immediately and do the following: · Turn off the main power switch
on the back left of the chair. · Unplug the power from the wall outlet. ·
Contact OHCO for assistance. Q: How do I make the massage stronger? A: Try any
of the following things: · Use the 3D button to select maximum pressure. · Sit
back further in the chair so that your weight is against the reclining seat
back. · Lower the reclining seat back. Q: How do I make the massage softer? A:
Try any of the following things: · Use the 3D button to select minimum
pressure. · Raise the reclining seat back.
Problem: I hear a clunk when the massage mechanism moves up or down around the
curve of the seat (from the back into the seat or vice versa). Possible Cause
& Solution: A small clunk sound when the mech moves in this area is normal. It
is the sound of the mechanism making the necessary adjustments to maintain
contact with the body.
50
WARRANTY & AFTER SALES SERVICE
Peace of Mind: The Best Warranty in the Industry
At OHCO, we confidently stand behind the quality of our massage chairs. As
part of our commitment to providing the best massage chair experience you can
buy, every OHCO product comes with the industry’s best, most comprehensive
warranty available. The three-year limited warranty comes standard with all
OHCO chairs; and a five-year extended warranty is also available. Warranties
include on-site service covering all parts and labor. Some restrictions apply.
See OHCOMassage.com for full warranty details. We recommend that you print
this information at the time of purchase and keep it with your Owner’s Manual.
Service & Repairs
Customer service for your OHCO is supported by an extensive, nationwide team
of technicians. If you have questions or issues during or after the warranty
period, please contact our service team directly. Contact information can be
found at www.OHCOMassage.com. When calling, please be prepared with your
serial # and software versions.
ohcomassagechairs.com warranty page
51
S P E C I F I C AT I O N S
Model Name Model Number Power Supply Power Consumption Rated Time Kneading
Speed Tapping Speed Up/Down Speed Back Stroke Range Preset Sessions Manual
Sessions Air Pressure Program Timer Foot Rest Adjustment Range Reclining Angle
Chair Dimensions
Seat Width Seat Depth Chair Weight Outer Cover Supplied Items
Shipping Dimensions
Shipping Weight Recommended User Weight Recommended User Height
M.8 NEO / M.8LE NEO M.8 NEO (8988)/OHCO M.8LE NEO (8988B) AC120V ~ 60Hz 330W 30 minutes From 11 times/minute to 35 times/minute From 87 times/minute to 492 times/minute From 54″ (137 cm) per minute to 106″ (269 cm) per minute 49″ (124 cm) 18 sessions 7 sessions plus Calf Rollers, Kneading Neck Rollers, and Foot Rollers Approximately 32 kPa Approximately 18 minutes Approximately 11″ (28 cm) Approximately 120° to 160° against flat floor Upright: 60″ (153 cm) L x 36″ (92 cm) W x 49″ (125 cm) H Reclined: 77″ (196 cm) L x 36″ (92 cm) W x 36″ (92 cm) H 21″ (53 cm) 17.5″ (45 cm) 361.5 lbs (164 kg) M.8: Synthetic Leather, M.8LE: Genuine Leather Power cord, T-shaped wrench, cap head screws, straight pins, cotter pins, channel covers, aromatherapy accessories, carry handles, foot buffer pads Box 1: 65″ (165 cm) x 34″ (86 cm) x 36.75″ (93 cm) Box 2: 57.5″ (146 cm) x 22″ (56 cm) x 24.75″ (63 cm) Box 1: 305 lbs (138.5 kg), Box 2: 122 lbs (56 kg) 265 lbs (120 kg) (maximum) 5′ 1″ (155 cm) to 6′ 4″ (193 cm)
52
CONTENTS
Your massage chair was meticulously designed to conform to your specific
comfort and relaxation needs. If you have questions about the operation of
your massage chair, contact information for a OHCO chair expert can be found
at www.OHCOMassage.com.
© 2023 OHCO Boulder, Colorado | USA www.OHCOMassage.com OHCO is distributed
worl5d3wide by Furniture For Life.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>