ELECTRIQ EIQ-43UHDT2SMH-V3 Ultra HD Smart LED TV User Manual

ELECTRIQ EIQ-43UHDT2SMH-V3 Ultra HD Smart LED TV

SAFETY INFORMATION

• Read these instructions – All the safety and operating instructions should be read before this product is operated.
• Keep these instructions – The safety and operating instructions should be retained for future reference.
• Heed all warnings – All warnings on the appliance and in the operating instructions should be adhered to.
• Follow all instructions – All operating and usage instructions should be followed.
• Do not use this equipment near water – The appliance should not be used near water or moisture e.g. in a wet basement or swimming pool.
• Clean only with a dry cloth. Do not use solvents or petroleum-based fluids.
• Do not block any ventilation openings.
• Do not install near any heat sources such as radiators, stoves, or other apparatus (including amplifiers) that produce heat.
• Do not tamper with the supplied plug. This plug is a BS1363 standard plug.
• Protect the power cord from being walked on or pinched, particularly at the plug and at the point where they exit from the appliance.
• Only use attachments/accessories specified by the manufacturer.
• Unplug the apparatus during lightning storms or when unused for long periods.
• Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any way, such as a power supply cord or plug is damaged, liquid has been spilled objects have fallen into the apparatus or it has been exposed to rain or moisture, it does not operate normally or has been dropped.
• Please keep the unit in a well-ventilated environment.
• The TV should only be connected to an earthed mains power supply with AC 100-240V~ 50/60Hz
• To prevent overload, do not share the same power supply socket with too many other electronic components.
• Do not place any connecting wires where they may be stepped on or tripped over.
• Do not place heavy items on the cable as this may cause damage.
• Hold the main plug, not the wires, when removing from a socket.
• Unplug immediately and seek professional help if the plug or cable is damaged if the liquid has spilled onto the set if accidentally exposed to water or moisture, if anything accidentally penetrates the ventilation slots, or if the set does not work normally.
• Do not remove the safety covers. There are no user-serviceable parts inside.
• To avoid battery leakage, remove exhausted batteries from the remote control when not in use for a long period.
• Do not block ventilation slots on the back cover. The TV can be placed in a cabinet but ensure there is at least 5cm (2”) clearance all around.
• Do not tap or shake the TV screen, this may damage internal components.
• At full volume, prolonged listening may damage the user’s hearing.
• Diagrams within the manual are for illustrative purposes only, and as such there may be differences to the actual product received.

WARNING
Never place a television set in an unstable location. A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

• Use cabinets or stands recommended by the manufacturer of the television.
• Only use furniture that can safely support the television set.
• Ensure the television is not overhanging the edge of the supporting furniture.
• Do not place the television on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television to a suitable support.
• Do not place the television set on cloth or other materials that may be located between the television set and the supporting furniture.
• Educate children about the dangers of climbing furniture to reach the television or its controls.

If your existing television set is being retained and relocated, the same considerations as above should be applied.

WARNING
Do not expose this apparatus to rain or moisture to reduce the risk of fire or electric shock. The apparatus shall not be exposed to dripping or splashing and objects filled with liquids, such as vases, shall not be placed on or next to the apparatus.
WARNING
The wall plug socket is used as a disconnection device and should remain readily accessible.
CAUTION
The a danger of explosion if the battery is incorrectly replaced.
Replace only with the same or equivalent type.
Batteries shall not be exposed to excessive heat such as direct sunlight, fire, or the like. Used batteries should be recycled appropriately.
CAUTION
To reduce the risk of electric shock, DO NOT remove the cover (or back). There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

ATTENTION

• Place the TV on a firm and flat surface, leaving a space of at least 10cm around the set and 30cm from the top of the set to the ceiling or cabinet. Ensure the TV is positioned close to the wall to avoid it falling when pushed.
• When twisting the TV set, do not hold the top of the TV, you should twist it from the base.
• When lifting the TV, do not use one hand to handle it, you should lift the TV using two hands, ensuring pressure is not put on the screen itself.

CONNECTION AND PREPARATION OF THE TV

WHAT IS INCLUDED

INSTALLATION OF LEGS

1. Place the TV with the front facing downwards on a soft cloth pad on a desk.
2. Insert the legs into the sockets on the base of the TV.
3. Insert the screws into the sockets and tighten them with a screwdriver. Do not use an electric screwdriver, or similar.

WALL MOUNTING

• The TV is provided with mounting holes for a VESA-approved wall mounting bracket (not supplied). Please see below for the spacing and screw size:

• Do not use bolts longer than the size specified above for your model or damage will occur to the internal components.

NOTES

• Do not install this product until this manual has been read and understood thoroughly. Please keep these instructions for future reference.
• Due to the heavyweight and dimensions of the LCD screens and their fragile nature, we recommend that they be unpacked and assembled by 2 people, and professional installers are used to wall mount them (Wall mounting is optional). If you do not understand the instructions or are unsure how to install this product, please contact a professional for assembly advice and assistance.
• Careful consideration should be made regarding the location where the television is to be wall mounted as some walls are not suitable for installation. If the television is to be mounted on drywall, the mount must be anchored into a wooden stud, concrete block, or brick behind the drywall. Installing on drywall alone will not support the weight of the display.
• When drilling holes, it is particularly important to take care of electrical cables, and water or gas pipes in the wall. Please follow the instructions provided by the wall bracket manufacturer and ensure that all fixing screws supplied are used.
• electric and its distributors and dealers are not liable or responsible for damage or injury caused by improper installation, improper use, or failure to observe these safety instructions. In such cases, any guarantee will expire.

BUTTONS

INPUT / OUTPUT TERMINALS

etc.
RF IN| Antenna connection.
OPTICAL| Digital audio output, for use with compatible sound bars / audio equipment.
HDMI1-3| For connecting DVD players, set-top boxes, game consoles, etc. HDMI 2-3 Supports 4K HDR10 content.

USB x2

| Provides access to SMART TV. Connect smart remotes, keyboards, gaming accessories, or USB flash drives for DTV recording, timeshift, or media playback. Only connect low-power USB flash drives or externally powered hard drives to the USB ports as they only provide 0.5 Amps power.
Mini AV IN| Use a Mini AV lead to connect suitable AV equipment.
Mini YPbPr

Input

| Connect to the YPbPr video output terminal of the DVD player
AUDIO OUT| Connect headphones, or can be used for compatible Soundbars/audio equipment.

CONNECTING TO EXTERNAL DEVICES

REMOTE CONTROL

The availability of Netflix and YouTube features is dependent on the TV model.

HOW TO PROGRAM BUTTONS

1. Press and hold OK and 2 for 3 seconds.
   The LED will be illuminated.

2. Press the button on the electric remote to program. The LED will flash slowly.

3. With the other remote pointing at the end of the electric remote, press the button required on the other remote. The LED will flash quickly.

4. Repeat steps 2 and 3 for other buttons.

5. Hold OK for 3 seconds to save the changes.

1. STANDBY: Turn the TV ON/OFF

2. SOURCE: Select the signal source

3. CANCEL (within TXT): Cancel the TXT on-screen AUDIO: Select TV audio mode between stereo/mono
   (While playing DVD/multimedia): Switch audio channel.

4. MIX (Within TXT): Set transparency
   FAV LIST: Favorite channel list.

5. TXT: Enter or exit teletext.

6. SIZE (within TXT): Sets the size of the characters.
   SUBTITLE (DTV mode): Select subtitle mode.

7. (MEDIA mode): Next file or chapter.
   SUBPAGE (within txt): View Subpage

8. (MEDIA mode): Fast rewind
   INDEX: Display the index page.

9. (MEDIA mode): Previous file or chapter.
   REVEAL: Reveal hidden information

10. (MEDIA mode): Fast forward.
    HOLD: Hold the current page.

11. NETFLIX: Open NETFLIX*.

12. (MEDIA mode): Press to pause/play.
    TIMESHIFT (Within DVR): Timeshift

13. (MEDIA mode): Press to stop playback. EPG: Enter or exit the electronic program guide and access recording functions

14. YOUTUBE: Open YOUTUBE*.

15. RECORD: DTV mode record to a USB stick.

16. BROWSER: Launch the internet browser.

17. TV: Enter TV Mode

18. MENU: Enter the Main Menu

19. MEDIA: Enter Media playback mode

20. DIRECTION BUTTONS: used for menu navigation.

21. ENTER: Confirm or Enter.

22. SMART: Enter SMART mode.

23. POINTER: Turn the pointer ON/OFF.

24. EXIT: Exit the current Menu.

25. MUTE: Mute the sound.

26. VOL +: Increase the volume
    VOL -: Decrease the volume

27. CH+: Next Channel
    CH-: Previous Channel

28. TV/RAD: Change between TV and Radio Modes

29. ASPECT: Press repeatedly to select the desired screen size.

30. HDMI: Set HDMI options

31. PICTURE: Set picture options

32. SOUND: Set sound options

33. 0-9: Press the buttons to select a channel

34. DISPLAY: Display the information for the current video/audio.

35. RECALL: Return to the previous channel.

36. RED: Access the red item or page.
    GREEN: Access the green item or page.
    YELLOW: Access the yellow item or page.
    BLUE: Access the blue item or page.

NOTE: To use the mouse feature of the remote, the dongle should be inserted into one of the USB ports on the side of the television.

INSTALLATION OF BATTERIES

1. Remove the battery cover from the rear of the remote control.
2. Install two AAA 1.5V batteries. (Ensure the correct polarity of the batteries.)
3. Replace the battery cover.

Please take out the batteries from the remote when it is not going to be used for a long period.
If the remote control doesn’t work properly, please carry out the following checks.

• Check the TV is turned on.
• Check the polarity of the batteries are correct.
• Check the batteries and replace them if necessary
• Check the plug is fully inserted and the socket is switched on.
• Check there are no special fluorescent lights or neon lights that could interfere with remote signals.

INITIAL SETUP

1. Connect your TV to the power outlet.

2. Connect your aerial and/or set-top box to the television.

3. Press the POWER button on the remote to turn on the TV.
   CAUTION: Always disconnect the TV from the power outlet when the TV will not be used for a long time. The POWER button on the television and remote is only used for switching the TV to standby and does not disconnect the device from the mains voltage. To completely disconnect the mains voltage, please remove the plug from the socket.

4. Use the ▼/▲/◄ / ► buttons on the remote to follow the setup guide on the screen.

NOTE: To use the mouse feature of the remote, the dongle should be inserted into one of the USB ports on the side of the television.

SET-UP GUIDE

• Press the OK button to initiate the setup.
• Use the ▼ and ▲ buttons to select the language. Press the OK button to select the highlighted language before pressing the ► button to move to the next screen.
• Use the ▼ and ▲ buttons to select the time zone in which the TV is being installed Press the OK button to select the highlighted time zone before pressing the ► button to move to the next screen.
• Press the OK button to connect the WIFI/ wired network. If connecting to a wireless network, select your router, and enter the router password. Press the ► button to move to the next screen.
• Use your mobile phone to scan the 2D code to connect the TV Assistant. (Refer to the Eshare document for details)
• Your TV is now ready to use, choose the initial input using the remote navigation.

BASIC OPERATION

STANDBY MODE

• Press the STANDBY button to turn on the television.
• Press the STANDBY button again to return the television to standby mode. The power indicator will turn red.
• Be sure not to set your TV in standby mode for a long time.

MAIN MENU
Press the MENU button to enter the main menu for the TV. This is split into 6 separate sections Use the ◄ and ► button to select the required section before using the ▼ or ▲ button to enter it.

HOME
The home section provides you with options to change the current input source, as well as giving access to the smart functions within the TV. Use the arrow buttons on the remote to navigate the screen, or press the MOUSE button on the remote to activate the mouse cursor.

APPS

• Provides links to the App Store to download apps to your SMART TV. The applications button can also be selected to view all currently installed Apps.
• Press and hold the “OK” button on the remote when the app is highlighted to delete or re-arrange apps.

APPLICATIONS / APP List

• Within the App List, select the APP to open and press the OK button to launch the application.

LIKE_APPS

• This provides quick links to your most commonly used APPS. To add an app to your LIKE_APPS list, select a User Adds button, and then select the App to add from the list of installed apps provided.

SETTINGS
This provides access to the settings for the SMART component of the TV, providing options to update your WIFI connection

MEDIA
Media allows the playback of videos and music, and the viewing of pictures saved on the TV or memory stick.

VIDEO
Use the ◄ and ► buttons to select the video to play.

• Press to play the previous video.
• Press to play fast backward.
• Press to stop/play the video.
• Press to play fast forward.
• Press to play the next video.
• Press to view the information for the video (Resolution/Size/Duration/Bitrate)
• Press to set the Audio Track/Select Subtitle/Region Language/Play Mode/Aspect Ratio.
• Press to select the video to play.

MUSIC
Use the ◄ and ► buttons to select the video to play.

• Press to play fast backward.
• Press to stop/play the music.
• Press to play fast forward.
• Press to view the information for the music. (Mine Type/Size/Bitrate)
• Press to set the Play Mode (Repeat All/Repeat One/Random/None).
• Press to select the music to play.

PHOTO
Press ◄ / ► to select the photo.

• Press to rotate the picture anticlockwise.
• Press to stop/play the slideshow.
• Press to rotate the picture clockwise.
• Press to view the information for the picture. (Size/Resolution)
• Press to set the Play Mode (Aspect Ratio/Playback duration).
• Press to select the photo to display.

SELECT THE INPUT SOURCE

THROUGH THE MAIN MENU
Select a source to show the input source list and use the ▲ and ▼ buttons to select the input.
Press the ENTER button on the remote to confirm.

USING THE REMOTE
Press the SOURCE button to display the input source list.
Use the ▲ and ▼ buttons to select the input.
Press the ENTER button on the remote to confirm.

USING THE TV CONTROLS
Press the SOURCE button repeatedly to scroll through the input source list.

THROUGH THE MAIN MENU
Select a source to show the input source list and use the ▲ and ▼ buttons to select the input.
Press the ENTER button on the remote to confirm
USING THE REMOTE
Press the SOURCE button to display the input source list.
Use the ▲ and ▼ buttons to select the input.
Press the ENTER button on the remote to confirm
USING THE TV CONTROLS
Press the SOURCE button repeatedly to scroll through the input source list.

PICTURE
The Picture section provides you with the option to change the picture settings, allowing you to modify the display based on its location and your personal preferences.
Navigate the picture section using the▼ and ▲ buttons, and select or modify the selected line using the ◄ and ► buttons: Within this section, you can make changes to the: Picture Mode/Contrast/Brightness/Colour/Sharpness/Backlight/Noise Reduction/Colour Temp/More Settings.

PICTURE MODE

Can be changed between Standard, Movie, Vivid, Energy Saving, and User.

Standard| The default mode is to make users experience high-quality images under normal light.
---|---
Movie| This mode is more suitable for watching movies.
Vivid| Image colours are more beautiful, and more vivid picture.
Energy Saving| Reduce screen brightness, and improve contrast for energy saving.
User| User-defined picture settings.

CONTRAST/ BRIGHTNESS/ COLOUR/ SHARPNESS/ BACKLIGHT

NOISE REDUCTION
Used to eliminate image noise intensity between the option of Off, Low, Medium, High, Auto
COLOR TEMP
Adjust the overall colour of the image between the following options

HDR AND 4K
Your TV comes with 4k capabilities, offering the highest picture quality and resolution for your entertainment. To access the HDR (High Dynamic Range) settings, go into the “More settings” menu.

• At the bottom of the list, you will find the option to enable or disable HDR on the TV.
• To access 4K mode, enter the common settings section and you can enable or disable 4K enhanced settings from here.

MORE SETTINGS
More settings contain the option to adjust the DLC settings.

DLC (Dynamic light control)
Can be changed between the options of selecting Dark/Normal/Bright/Off.

SOUND
The Sound section provides you with the option to change the sound settings, allowing you to modify the output based on your personal preferences.
Navigate the picture section using the▼ and ▲ buttons, and select or modify the selected line using the ◄ and ► buttons: Within this section, you can make changes to the: Sound Mode/ Bass/ Treble/ Balance/ AVC/ More settings.

SOUND MODE

• It can be changed between Standard, Music, Theatre, News and User.

AVC
After turning on the AVC, the TV will reduce the impact of the difference in the transmission volume of broadcasts, helping to ensure the volume is stable when changing channels.

MORE SETTINGS

SPDIF
Choose between the option of OFF/RAW/PCM.
SPDIF DELAY
Used to adjust the delay time on the SPDIF output.
SURROUND
Use to turn the Surround option On and Off.
AUDIO ONLY
This option will turn off the screen output and only play the sound from the input selected.

CHANNEL

COUNTRY
Allows the country to be changed from the country selected during the initial setup.
ANTENNA TYPE-AIR
Select the Type of input on the RF connection between a standard aerial and cable.

AUTO SCAN
Use to automatically scan for channels

ANALOG MANUAL SCAN
The TV will scan for Analogue channels that are broadcast

DIGITAL MANUAL SCAN
The TV will scan for Digital channels that are broadcast

CHANNEL LIST
Press the MENU button to edit the channel (Skip /Delete /Fav).

EPG (Electronic Program Guide)
The electronic program guide allows you to browse the channels, and view the current and upcoming programs.

EPG OPERATIONS

• In the EPG menu, you will have three options (Shown above), these options control the functions of live TV.

SYSTEM LOCK
The system lock allows you to set both a system lock and a keypad lock for the remote. It also creates a password to administer it.

CHANGE PASSWORD
Enter the old password (If set) and the new password twice to set up a password for the system lock.

SYSTEM LOCK
Allows the system lock to be turned On/Off

KEYPAD LOCK
Allows the keypad lock to be turned On/Off
(NOTE: This function is only available when the System Lock is on).

TIME SETTING
The Time Setting section provides you with the option to change the Time settings.
Navigate the Time Setting section using the▼ and ▲ buttons, and select or modify the selected line using the ◄ and ► buttons: Within this section, you can make changes to the: OSD Timer/Sleep Timer/Auto standby Timer

OSD TIMER
Can be changed between: off,5sec,15sec,30sec.
SLEEP TIMER
Can be changed between: off,15min,30min,45min,60min,90min,120min,240min.
AUTO STANDBY TIMER
Can be changed between: off,3hour,4hour,5hour.

COMMON
Navigate the Common section using the▼ and ▲ buttons, and select or modify the selected line using the ◄ and ► buttons: Within this section, you can make changes to the: Blue Screen/HDMI CEC/Menu Reset
PVR SETTING
Use to select the recording location for the PVR.
BLUE SCREEN
Used to turn the blue screen On and Off when the current channel is not receiving a broadcast.
HDMI CEC
Turn the HDMI control On and Off.
MENU RESET
Use this option to return all the settings within the TV menu to the factory default.

TECHNICAL SPECIFICATION

Product Model

| eiQ-43UHDT2SMH-V3 eiQ-50UHDT2SMH-V2 eiQ-55UHDT2SMH-V2

eiQ-65UHDT2SMH-V2 eiQ-75UHDT2SMH-V2

---|---
Screen Size”| 43/50/55/65/75 Diagonal
Aspect Ratio| 16:9
Power Supply| AC 100-240V, 50/60Hz

Power Consumption

| eiQ-43UHDT2SMH-V3 – 75W eiQ-50UHDT2SMH-V2 – 120W eiQ-55UHDT2SMH-V2 – 150W eiQ-65UHDT2SMH-V2  –  210W

eiQ-75UHDT2SMH-V2  –  300W

TV System

| PAL DVB-T2/-T/-C

(There is no DVB-C signal in some Countries or Areas.)

Audio Output Power (Internal)| 8Wx2

Input Terminal

| Antenna Input| x 1
USB Input| x 2
HDMI Input| x 3
VGA Input| YES
PC AUDIO Input| YES
Audio Input (L/R)| NO
Video Input| NO
YPbPr Input| x 1 (Mini)
RJ45 Input| x 1
CI card In| NO
SCART In| YES
DC In (12V)| NO

Output Terminal

| Earphone| x 1
Audio Line Out(L/R)| NO
Video Output| NO
Optical| x 1
Coaxial out| NO
Working Temperature| 0°C ~40°C
Working Humidity| 20% ~ 80% Non-condensing

NOTE: Due to continued product development the specification shown above may change without notice.

SIMPLE TROUBLESHOOTING

If the display fails or the performance changes dramatically, check the display under the following instructions. Remember to check the peripherals to pinpoint the source of the failure.

-Check that both ends of the power cable are plugged into the socket appropriately and the wall socket is operational

No Input Signal message appears.| -Check that the aerial cable is connected properly.

-Check that the power of the relevant peripherals is turned on.

-Check that the selected source matches the input.

The remote control does not function properly.

| -Check the batteries are not drained. (Use new batteries.)

-Check that the remote control is within the operating range.

-Check that the remote control is pointed to the remote-control window on the display.

-Check that there are no obstacles between the remote control and the remote-control window.

Flashing spots or stripes appear on the screen.| -Check that there is no emission (Car, HV cable or Neon lamp) or other possible interference sources.

Image colour or quality deteriorates.

| -Check that all the video settings are adjusted appropriately, such as brightness, contrast, colour etc.

-For more information about video settings, refer to OSD Functions

The screen position and size are incorrect.| -Check that the screen position and size are adjusted appropriately.

The image or colour is incorrect.

| -Check that the signal line is connected properly. -When connecting to a PC, you can change the resolution of the PC to acquire the correct image. The discrepancy of the PC output signal may affect the display of the image.
Display warning message.| -Check that the input signal line is properly fixed.

-Select the correct input signal.

-For more information, refer to Supported Signal Modes

EU DECLARATION OF CONFORMITY
Hereby, electriQ declares that this television complies with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address:
https://www.electriQ.co.uk/content/declaration-of-conformity.

DISPOSAL
Disposal: Do not dispose of this product as unsorted waste. Collection of such waste must be handled separately as special treatment is necessary.
Recycling facilities are now available for all customers at which you can deposit your old electrical products. Customers will be able to take any old electrical equipment to participating sites run by their local councils. Please remember that this equipment will be further handled during the recycling process, so please be considerate when depositing your equipment. Please contact the local council for details of your local household waste recycling centres.

CONTACT

• www.electriQ.co.uk/support.
• Please, for your convenience, check the troubleshooting guide before calling the service line.
• If the unit still fails to operate call: 0871 620 1057
• Office hours: 9 AM – 5 PM Monday to Friday
• www.electriQ.co.uk.
• Unit J6, Lowfields Business Park Lowfields Way, Elland West Yorkshire, HX5 9DA

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