Bissell 3789 Series Stick Vacuum Instruction Manual
- June 16, 2024
- Bissell
Table of Contents
- Bissell 3789 Series Stick Vacuum
- Product Overview
- IMPORTANT SAFETY INSTRUCTIONS
- FCC
- Assembly
- Installing the Wall Mount Charging Station
- Removing the Wall Mount Charging Station
- Charging the Battery
- Using Your Vacuum
- Attaching Tools for Hand Vac Use
- Cleaning & Replacing the Filter
- Maintaining the Brush Roll
- Troubleshooting
- Warranty
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Bissell 3789 Series Stick Vacuum
Specifications
- Product Name: Stick Vacuum Series 3789, 3797
- Components: Hand Vacuum Assembly, Power Trigger, Battery, Battery Release Button, Dirt Tank Release Button, Dirt Tank Lid Button, Wand Release Button, Extension Wand, Foot Release Button,Motorized Foot, Brush Roll Release
Product Overview
The Stick Vacuum Series 3789, 3797 is a versatile cleaning tool designed to provide efficient and convenient cleaning. It features a hand vacuum assembly for easy handheld cleaning, a power trigger for activating the vacuum, and a battery for cordless operation. The dirt tank release button allows for easy emptying of collected dirt and debris. The extension wand and wand release button enable extended reach for cleaning in high or hard-to-reach areas. The motorized foot with a brush roll release ensures effective cleaningon various surfaces.
Assembly
- Connect the extension wand to the motorized foot until it clicks into place.
- Connect the hand vacuum assembly to the extension wand until it clicks into place.
- Attach the tool clip to the extension wand and add desired tools.
- Make sure to charge your stick vacuum before first use.
Installing the Wall Mount Charging Station
- Secure the wall mount to the wall using three screws.
- Attach the tool holder to the charging dock using two screws.
- Slide the charging dock into the wall mount until it clicks.
- Slide the charger into the wall mount until it clicks.
- Plug the charger into the wall.
Removing the Wall Mount Charging Station
- Unplug the charger and slide it out from the wall mount.
- Unscrew the two screws from the tool holder to remove it from the charging dock.
- Press down on the charging dock release button and lift up to remove it from the wall mount.
- Unscrew the wall mount from the wall.
Charging the Battery
Charging with the Charging Station
- Turn off the vacuum and press/hold the battery release button to remove the battery from its compartment.
- Slide the battery into the charging dock until it clicks into place.
- Plug the charger into the wall.
- Slide out to remove the battery from the charger.
- Align the grooves on the battery with the grooves of the battery compartment.
- Guide the battery into the compartment until it clicks into place.
FAQ
Q: How can I find more support and information about my stick vacuum?
A: You can visit support.BISSELL.com for a walkthrough of your new purchase,
including videos, tips, support, and more.
Q: What should I do with the Lithium-Ion batteries in my stick vacuum when
they need to be replaced?
A: According to Federal and State regulations, you should not mix Lithium-Ion
batteries with general household waste. Removal and proper disposal of
Lithium-Ion batteries is required. For specific battery disposal instructions,
please contact Call2Recycle at
877-723-1297 or visit
www.call2recycle.org. For full instructionson
battery removal for recycling, visit
support.BISSELL.com.
Product Overview
- Hand Vacuum Assembly
- Power Trigger
- Battery
- Battery Release Button
- Dirt Tank Release Button
- Dirt Tank Lid Button
- Wand Release Button
- Extension Wand
- Foot Release Button
- Motorized Foot
- Brush Roll Release
Meet your new BISSELL® product!
Go to support.BISSELL.com for a walkthrough of
your new purchase, including videos, tips, support, and more. Want to get
started right away? This guide has all the information you need to set up your
new product. Let’s take a look…
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING YOUR APPLIANCE.
When using an electrical appliance, basic precautions should be observed,
including the following
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
- Do not use the appliance outdoors or on wet surfaces.
- Do not charge the appliance outdoors.
- Do not allow appliances to be used as a toy. Paying close attention is necessary when used by or near children.
- Use only as described in this manual. Use only manufacturer’s recommended attachments.
- Do not handle the battery or the appliance with wet hands.
- Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
- Keep hair, loose clothing, fingers and all body parts away from openings and moving parts.
- Use extra care when cleaning on stairs.
- Do not operate the appliance in an explosive atmosphere, such as in the presence of flammable liquids, gases, or dust. Appliances create sparks that may ignite the dust or fumes.
- Store indoors. Do not expose to rain or water. Avoid direct sunshine.
- Never allow children to operate the appliance. Adults should not operate the appliance without proper instruction.
- Wear heavy long pants, boots, and gloves. Avoid loose garments or jewelry that could get caught in moving parts of the machine or its motor.
- Do not force appliance. Use the correct appliance for your application. The correct appliance will do the job better and safer at the rate for which it is designed.
- Keep firm footing and balance. Do not overreach. Overreaching can result in loss of balance.
- Any appliance that cannot be controlled with the switch is dangerous, and must be repaired.
- Do not operate this appliance when you are tired, ill, or under the influence of alcohol, drugs, or medication.
- Do not operate in poor lighting. Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
- Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- Do not use without collection bin, filter or tube in place (if applicable).
- Do not use charger with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
- Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners.
- Do not run appliance over cord. Keep cord away from heated surfaces.
- Turn off all controls before removing the battery pack.
- Do not use without proper filter in place.
- Always turn off this appliance before connecting or disconnecting either accessories.
- To reduce the risk of fire or electric shock, use appliance only with BISSELL® identical parts and charger cords. If cord is damaged or lost, replace with identical replacement part.
- Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specific in the instructions. Charging improperly or at temperatures outside of the specific range may damage the battery and increase the risk of fire.
- Do not modify or attempt to repair the appliance or the battery pack (as applicable) except as indicated in the instructions for use and care.
- Have your appliance serviced by a qualified repair person using only identical replacement parts. This will ensure that the safety of the power tool is maintained.
- Prevent unintentional starting. Ensure the switch is in the off-position before connecting to battery pack, picking up or carrying the appliance.
- Carry the appliance with your finger on the switch or energize appliance that have the switch on invites accidents.
- The machine is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the machine by a person responsible for their safety. Children should be supervised to ensure that they do not play with the machine.
- Do not use battery-operated appliance in rain.
- Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
- Use only the charger supplied by the manufacturer to recharge.
- Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire.
- Disconnect the battery pack from the appliance before making any adjustments, changing accessories, or storing the appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
- When battery pack is not in use, keep it away from other metal objects like paper clips, coins, keys, nails, screws or other small metal objects that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire.
- Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, immediately seek medical attention. Liquid ejected from the battery may cause irritation or burns.
- Do not incinerate the appliance even if it is severely damaged. The batteries can explode in a fire.
- Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
- Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 265°F (130°C) may cause an explosion.
- Unit should only be serviced by a qualified repair technician using only BISSELL replacement parts.
- This will prolong the life of the unit and maintain product safety.
- Don’t modify or attempt to repair the appliance or the battery pack (as applicable) except as indicated in the instructions for use and care.
- Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
- Do not unplug by pulling on cord. To unplug, grasp the charger, not the cord.
- Keep battery pack or appliance out of reach of children.
- Use only BISSELL battery pack 1635435 or 1635764.
- Use only TEN PAO charger CAM811.
- The recommended ambient temperature range:
Item | Temperature |
---|---|
Vacuum storage temperature range | 32°F (0°C) – 113°F (45°C) |
Vacuum operation temperature range | 32°F (0°C) – 113°F (45°C) |
Battery charging temperature range | 39°F (4°C) – 104°F (40°C) |
Charger operation temperature range | 39°F (4°C) – 104°F (40°C) |
Battery storage temperature range | 32°F (0°C) – 113°F (45°C) |
Battery discharging temperature range | 32°F (0°C) – 113°F (45°C) |
SAVE THESE INSTRUCTIONS
THIS MODEL IS FOR HOUSEHOLD USE ONLY. COMMERCIAL USE OF THIS UNIT VOIDS THE
MANUFACTURER’S WARRANTY.
FCC
Part l5 NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the Federal Communications Commission (FCC) rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment OFF and ON, the user is encouraged to try to correct the interference by one or more of the following measures: (1) Reorient or relocate the receiving antenna. (2) Increase the separation between the equipment and receiver. (3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. (4) Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. CAUTION: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
WARNING
- This product contains Lithium-Ion rechargeable batteries. DO NOT mix Lithium-Ion batteries with general household waste.
- According to Federal and State regulations, removal and proper disposal of Lithium-Ion batteries is required.
- For specific battery disposal instructions please contact Call2Recycle at 877-723-1297 or visit www.call2recycle.org.
- For full instructions on battery removal for recycling visit support.BISSELL.com.
Assembly
- Connect the extension wand to the motorized foot until it clicks into place.
- Connect the hand vacuum assembly to the extension wand until it clicks into place
- Attach tool clip to extension wand and add desired tools
- Make sure to charge your stick vacuum before first use
Installing the Wall Mount Charging Station
- Secure wall mount to wall using three screws.
- Attach the tool holder to charging dock using two screws.
- Slide the charging dock into wall mount until it clicks
- Slide charger into wall mount until it clicks
- Plug the charger into wall
Removing the Wall Mount Charging Station
- Unplug the charger and slide out from wall mount
- Unscrew the two screws from the tool holder to remove from the charging dock
- Press down on the charging dock release button and lift up to remove it from wall mount
- Unscrew wall mount from the wall
Charging the Battery
Charging with the Charging Station
- Turn off the vacuum and press/hold the battery release button to remove the battery from its compartment.
- Slide battery into the charging dock until it clicks into place
- Plug the charger into the wall
- Slide out to remove the battery from the charger
- Align grooves on battery with grooves of the battery compartment
- Guide the battery into the compartment until it clicks into place.
Charging with the Wall Mount & Charging Station
- Turn the vacuum OFF and press/hold battery release button.
- Insert the battery into wall mount charger until it clicks.
- Lift up the battery to remove from wall mount charger
Using Your Vacuum
This vacuum can be used as a stick vacuum, hand vacuum, or extended reach with a hand vacuum and wand
-
Press the trigger to start the machine. The machine starts in Medium mode.
Press the trigger again to stop machine -
Press + or – on the screen to adjust the power mode.
This machine has three modes. -
Standard For quiet operation and long runtime on hard floors
-
Medium For balanced power and runtime when cleaning carpet and area rugs (this is the default mode when turning on the vacuum)
-
TURBO For maximum suction power
Note: The run time and power of batteries vary for each model. Choose the appropriate cleaning mode for your task and surface type, as this affects run time and power. Use TURBO mode sparingly to preserve battery life.
Attaching Tools for Hand Vac Use
Clean stairs or furniture easily with the tools provided. Pair your desired tool with the hand vacuum or extension wand. Tools vary by model
- Turn OFF. Press the release button on the extension wand or accessories to remove
- Attach your chosen tool
- Use tool to clean furniture, stairs or other surfaces in your home.
- Attach tool clip to extension wand and add desired tools
Emptying the Dirt Tank
- Power OFF. Press the release button on hand vacuum to unlock the dirt tank.
- Twist dirt tank counterclockwise to unlock and remove.
- Press the button on front of dirt tank. Dump debris into a waste basket.
Cleaning & Replacing the Filter
- Power OFF. Follow steps above to remove dirt tank
- Use metal handle to remove filter assembly.
- Twist filter cup clockwise to remove.
- Tap filter against side of trash bin to remove debris.
- Rinse under warm water
- Let dry for 24 hours before reinstalling.
Maintaining the Brush Roll
- Power OFF. Release foot from extension wand and lay with brush roll face-up. Push foot release button on the bottom of foot and lift side plate
- Remove the brush roll and clear any debris
- Optional: Rinse brush roll with warm water and let dry for 24 hours before reinstalling.
- Wipe out the brush roll chamber with a cloth
- To reinstall brush roll, press button at end of brush roll in and guide into the motorized foot.
Note : Any other maintenance or servicing not included in this manual should be performed by an authorized service representative.
Troubleshooting
Problem | Possible Cause | Remedies |
---|---|---|
Machine won’t turn ON | Barttery power is low. | Fully charge battery. |
Dust discharges from the exhaust | Filter is damaged. | Replace filter. |
Filter is incorrectly installed. | Remove and reinstall filter. | |
Filter is dirty. | Clean or replace filter. |
Loss of suction
| Filter is clogged.| Clean or replace filter.
Dirt tank is full.| Empty tank.
Blinking Error Lights| ****
Various reasons
| Turn machine OFF and allow to cool before turning back on. If this does not work, contact BISSELL Support.
Warranty
Limited 2-year warranty, may vary by state. Visit support.BISSELL.com or call 1-800-237-7691 for complete warranty information.
We’re Waggin’ Our Tails!
BISSELL proudly supports BISSELL Pet Foundation® and its mission to help save
homeless pets. When you buy a BISSELL® product, you help save pets, too. We’re
proud to design products that help make pet messes, odors and pet homelessness
disappear.
Visit BISSELLsavespets.com to learn more.But
wait, there’s more!
Join us online for a complete guide to your new product, including
troubleshooting, product registration, parts, and more.
Go to support.BISSELL.com.
©2024 BISSELL Inc. All rights reserved.
Part Number 1639619 10/23 v6
References
- BISSELL® | Vacuum Cleaner, Carpet Cleaner, Steam Cleaner and Parts
- BISSELL® Pet Promise
- Support Home Page
- Call2Recycle | Leading the Charge For Battery Recycling
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