newmotion 22 kW Home Advanced View Instruction Manual

: June 16, 2024
: NewMotion

Table of Contents

newmotion 22 kW Home Advanced View
Product Information
Product Usage Instructions
FAQs
INTRODUCTION
BEFORE USE
PRODUCT OVERVIEW
INSTALLATION
PREPARATION
PRODUCT USE / OPERATION
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

newmotion 22 kW Home Advanced View

Product Information

Specifications
- Product: NewMotion Home Advanced View 3,7 – 22 kW
- Version: 075NM19INT01
- Compatibility: EVs compatible with IEC-61851 MODE3 definition and requirements
- Plug Type: Dedicated EV specific plugs
- Compliance: M&E-compliant, Secured Mess & Eichrecht Device (SMED)

Product Usage Instructions

Safety Guidelines
- The electrical system must be voltage-free during the entire installation procedure to prevent serious injury or death.
- The installation procedure should be carried out by a trained electrician following all relevant local laws and regulations.
- Do not install in potentially explosive atmospheres, zones with high electromagnetic radiation, or flood-prone areas.
- Before switching on the charge point, ensure that the available power source matches the configuration settings mentioned in the manual.
- If the RCD trips after resetting or the device cannot be activated, contact NewMotion or your installer.
- Always switch off the AC supply before starting any work on the charge point or its installation.
- Avoid working in rainy conditions or when humidity is above 95%.
- Failure to comply with safety guidelines may result in fire, electrocution, or severe injury.
Activation Process
- To activate the charge point for use, follow these steps:
- Visit the online portal at my.newmotion.com.
- Locate the serial number of the charge point on the right-hand side.
- Enter the serial number during the activation process.
- Charge cards can also be activated through the same online portal.

FAQs

Q: What type of EVs are compatible with this charge point?
- A: This charge point is compatible with EVs that meet the IEC-61851 MODE3 definition and requirements.
Q: Can I use adaptors or extension sets for cables?
- A: No, this charge point only allows the use of dedicated EV-specific plugs. Adaptors, conversion adaptors, or extension sets for cables are not allowed.
Q: How can I access live- and historical data from the charge point?
- A: Users can read and access live- and historical data on the LCD screen of the charge point.
Q: What should I do if the RCD keeps tripping?
- A: If the RCD keeps tripping, it could be caused by an earth fault or a defective relay. After resetting the RCD, if the device cannot be activated or immediately trips again, please contact NewMotion or your installer for assistance.
Q: Can I carry out installation work in rainy conditions?
- A: No, it is advised not to carry out any work on the charge point or its installation in rainy conditions or when the humidity is above 95%.

INTRODUCTION

PRODUCT DESCRIPTION & INTENDED USE

Thank you for choosing a NewMotion Electric Vehicle (EV) Charge Point.
This charge point is intended to charge the batteries within EVs compatible with IEC-61851 MODE3 definition and requirements.
Dedicated EV-specific plugs will need to be utilized.
No adaptors, conversion adaptors, or extension sets for cables are allowed to be used.
EVs and cables used with this charge point should always be undamaged and in their original state.
This charge point is M&E-compliant, a Secured Mess & Eichrecht Device (SMED) is built upon the existing energy meter inside the charger.
All legally relevant data from each transaction is stored inside this device.
Users can read and access live- and historical data on the LCD screen.

SAFETY WARNING + CAUTION!

The electrical system must be voltage-free during the entire installation procedure.
Failing to do so can lead to serious injury or even death.
The installation procedure must be carried out by a trained electrician who works per all relevant local laws and regulations.
Do not install in potentially explosive atmospheres and/ or zones with high electromagnetic radiation and/or in flood-prone areas.
The charge point is connected to the electricity grid and even if the equipment is switched off, hazardous voltages may be present at the input terminals.
Always switch off the AC supply before starting any work on the ChargePoint and/or its installation.
Do not carry out any work in rainy conditions or when the humidity is above 95%.
The safety guidelines are intended to ensure correct installation and usage.
Any failure to comply with the valid safety guidelines or instructions provided in this manual may result in fire, electrocution, or severe injury.
The charge point is a product in Safety Class I and is supplied with an earth terminal for protection purposes.
The AC input clamps must be fitted with an uninterruptible earth for protection purposes.
Ensure that the connection cables are fitted with fuses and circuit breakers.
Never replace a protection component with another type. First, check the full installation to determine if that component can be used with the existing installation components.
Before you switch on the charge point, check that the available power source matches the configuration settings of the product, as described in this manual.
Tripping of the RCD could be caused by an earth fault or a defect relay. If, after resetting the RCD, the device cannot be activated or immediately trips again; please contact NewMotion or your installer.

LEGAL DISCLAIMER

This manual is created for you with care.
We however do not guarantee that all information is complete, accurate, and correct.
Please check our website www.newmotion.com. for the latest version of this manual.
We strongly advise you to have our product installed by certified professionals.
How our product should be installed and used depends on local circumstances and local and national regulations, which are not mentioned in our manual.
NewMotion is not responsible for any loss or damage whatsoever caused–including without limitation, any indirect, personal, or consequential loss or damage arising from or in connection with the use of this manual.
Nor does NewMotion accept any liability for any such loss or damage arising out of your reliance on any information contained in this manual.

BEFORE USE

ACTIVATING CHARGE POINT BEFORE USE

To ensure the charge point is ready for use, the owner needs to activate the charge point through our online portal at my.newmotion.com.
The serial number of the charge point is needed for this process which can be found on the right-hand side of the charge point.
Charge cards can be activated in the same online portal.

PRODUCT OVERVIEW

MOUNTING OPTIONS, PACKAGE CONTENTS AND REQUIRED TOOLS

Way of mounting| Package contents charge point| Required tools & additional materials (not provided)
---|---|---
Standard: charge point wall bracket mounting| – Charge point;

– Wall bracket;

– Rubber grommets (various sizes);

– 2 x plastic spacers;

– Sticker sheet for the sides of the charge point;

– 1 x M4 x 20 mm bolt (Torx);

– 6 x M4 x 12 mm bolts (Torx);

– 2 x M8 x 12 mm bolts (Torx);

– optional attached tethered charge cable

– 4 x RJ12 6P6C connectors (for DPM)

| – Installation materials (power cable and cable mount clips, RCD(‘s), MCB(‘s), etc);

– UTP cable(s) (CAT5 or CAT6);

– RJ45 UTP cable crimp tool;

– RJ12 crimp tool

– RJ45 connectors;

– 4 x screws (at least 6.3 x 60/70) and plugs for mounting in wall;

– Drill and bit;

– Torx screwdrivers (T20 and T45);

– Voltage tester;

– Tape measure;

– Spirit level;

Optional pole mounting| – 4 x M8 x 12 mm bolts (Torx) plus washers;| – All mentioned for standard mounting, plus;

– Pole (sold separately);

– 4 x M8 wedge bolts or chemical anchors, plus nuts and washers;

Optional concrete base (for in soil) for pole| – 4 x M8 x 35 mm bolts (HEX DIN 912) plus washers;| – All mentioned for pole mounting, plus;

– Concrete base (sold separately);

– DIN 912 HEX Allen key (Size 6);

– Shovel;

Optional Wall bracket for two NewMotion charge points| – 4 x M8 x 12 mm bolts (Torx) plus washers;| – All mentioned for standard mounting, plus;

– Pole (sold separately);

TECHNICAL SPECIFICATIONS

Serial number format Home Advanced View	07 5 _
Maximum charge capacity	1-phase 32A (7,4 kW) 3-phase 32A (22 kW)
Standard configured charge capacity	1-phase 16A (3,7kW)** 3-phase 16A

EV-Ready & ZE-Ready IEC-62262 -> IK10 IEC-60529 -> IP54

IEC-62955 -> 6mA DC-fault protection MessEV & MessEG

kWh measurement| MID certified (accuracy class B) M&E certified

User interface

| LED LCD display Proximity sensor set
Identification| RFID (NFC) Mifare 13.56 MHz IEC 14443A

IEC 14443B

Plug & charge (through online portal)

---|---
Communication back office| GPRS 2G (minimal -80dBm Vodafone Partners) Ethernet connection (DHCP, TCP 443, TCP80, TCP21) GPRS 2/3/4G with mobile router***
Communication Smart Meter| Straight RJ12 (6P6C) wired CAT5 (max20m) – DSMR > 4.0
Backoffice protocol| OCPP protocol
Stand-by consumption| 3-6W
Operating temperature range| -30°C to +40°C
Operating humidity range| 5% to 95%
Operating air pressure range| 860 hPa to 1060 hPa
Maximum mounting height socket| 1.5 meters above ground
Advised mounting height socket| 1 meter above ground
Mounting position| Vertical and upright position only
Function for ventilation according to IEC-61851| Not supported

The maximum charge capacity of the charge point depends on several factors. This includes; local rules & regulations, the type of EV, the grid connection at your location and the electricity usage of your building.
Contact NewMotion for changing charge capacity.
Contact NewMotion for further information: +44 20 3868 1036 and press option 1.
The product is tested and certified for both Class I & Class II. The method of mounting dictates which class is applicable;
Mounted on wall = Class II, mounted on the metal pole with Protective Earth connection = Class I.

OVERVIEW OF PRODUCT

$newmotion-22-kW-Home-Advanced-View-fig-1 $1$$

OVERVIEW OF CONNECTIONS

$newmotion-22-kW-Home-Advanced-View-fig-1 $2$$ If connecting to a 3-phase grid without neutral; only install 1-phase and connect one of the two other phase wires in the neutral wire connection on the terminal block.

$newmotion-22-kW-Home-Advanced-View-fig-1 $3$$ If connecting to a 3-phase grid without neutral; only install 1-phase and connect one of the two other phase wires in the neutral wire connection on the terminal block.

BACKOFFICE CONNECTIONS
The Home Advanced can be connected to the NewMotion back office in three ways:

Ethernet connection
GPRS 2G
2/3/4G with NewMotion mobile router

The Home Advanced View will connect to the New Motion back office so settings can be changed remotely and for remote support to be given. Without the back office connection, none of our online services can be used.
HOME ADVANCED VIEW – ETHERNET / NEWMOTION MOBILE ROUTER
Connecting the Home Advanced View to an ethernet or mobile router can be done by connecting the network to the left UTP Ethernet data port with a cable max 50 meters long.

Settings might have to be changed in the network to allow the charge point to make a successful connection to the NewMotion back office.
The network should have:

DHCP
Port TCP 80 and 443 should be opened
FTP port 21 should be opened
All opened ports should be inbound and outbound

FTP is needed to update the firmware of the ChargePoint and exchange diagnostics.

INSTALLATION

INSTALLATION ADVICE

The electrician is responsible for selecting cable thickness & safety components appropriate for the specific situation and according to regulations;

**Wiring advice***| – Wire for the maximum hardware amperage under continuous load;

– Calculate with a COS-Phi of 0.8;

– Calculate with a max allowable voltage drop over the cable of 2%;

– Use shielded cable for underground wiring;

< 100 Ohm spreading resistance

Required nominal input voltage @ charge point| Single phase| 230V +/-10% 50Hz
Triple phase| 400V (3 x 230V+N) +/-10% 50Hz
MCB| C-characteristic*
RCD| 30mA Type A (Hi), or 30mA Type B
Ethernet connection cable requirements| Standard CAT5 or CAT6 Ethernet cable (UTP cable with RJ45 connectors)
DPM cable requirements**| CAT5 ethernet cable with RJ12 (6P6C) straight connected. Maximum length 20m

The electrician is always responsible for selecting a cable thickness appropriate for the specific situation and according to regulations; a 3-phase charge point can also be connected to a 1-phase.
In this case, the charge point can only charge on 1-phase;
The electrician must select a suitable MCB to match the amperage setting of the charge point, taking into account MCB manufacturer specifications;
- NOTE: The charge point can be set between 10 A and 16 A / 32 A (depending on the version);

INSTALLATION PROCEDURE

Thank you for installing this charge point.
Make sure there is enough space to properly do the work.
Ensure to work safely consider the safety of others as well, and always work according to local safety regulations.
When selecting the mounting location of the charge point, ensure that future maintenance work can be done easily.

PREPARATION

Step 1; Prepare the cabling (power & UTP) & RCD and MCB (conform to local rules & regulations);
Step 2; Indicate which circuit(s) the charge point is connected to the distribution board;
Step 3; Attach the appropriate stickers provided (1-phase or 3-phase) to the sides of the charge point in the designated indent spaces;
Step 4; Turn the socket lid or dummy socket anti-clockwise and out of the cover of the charge point;
Step 5; Then pull the cover from the rear edge to open the charge point. Do not use any objects or tools to do this;

2 MECHANICAL MOUNT

For standard wall mount proceed with 5.2a, for optional pole mount on pavement proceed with 5.2b, for optional pole mount in soil proceed with 5.2c;

2A MECHANICAL MOUNT (WALL)

Step 1; Attach the top of the wall bracket at the desired height (+/- 90cm) on the wall.
Step 2; Put the charge point on the wall bracket to check its placement. On the wall, mark the positioning of the bottom two attachment points of the charge point and select the appropriate fixtures (plugs, screws and washers).
Step 3; Secure the charge point to the wall bracket using the two M8 x 12 mm bolts and washers provided.
Step 4; Secure the charge point to the wall using the bottom two attachment points. Ensure that the grey spacers are placed on the back of the charge point at the bottom two attachment points.

2B MECHANICAL MOUNT (POLE ON PAVEMENT)

Step 1; Drill holes into the pavement for the wedge bolts or chemical anchors (not provided);
Step 2; Route the power cable(s) and UTP cable(s) through the pole;
Step 3; Mount the wedge bolts or chemical anchor into the pavement;
Step 4; Mount the pole to the threaded ends with washers and nuts (not provided);
Step 5; Mount the green/yellow pole earthing wire to the terminal block earthing connection;
Step 6; Secure the charge point to the pole bracket using the four M8 x 12mm bolts and washers provided, making sure to connect the pole earthing wire to the bottom right bolt;

2C MECHANICAL MOUNT (POLE IN SOIL WITH CONCRETE BASE)

Step 1; Dig the concrete base into the soil, making sure it is steady and level;
Step 2; Route the power cable(s) and UTP cable(s) through the pole;
Step 3; Mount the pole to the concrete base with the 4 bolts M8 x 35 and washers that are provided;
Step 4; Mount the green/yellow pole earthing wire to the terminal block earthing connection;
Step 5; Secure the charge point to the pole bracket using the four M8 x 12mm bolts and washers provided, making sure to connect the pole earthing wire to the bottom right bolt;

POWER CONNECTION

Step 1; Select the appropriate grommet(s) that suits the cable(s) thickness and place it in the opening of the power cable inlet. Moisten if necessary to make it easier to feed the power cable through;
Step 2; Secure the power cable(s) using the cable clamp(s);
Step 3; Mount the (closed) black grommet in the remaining cable inlet to make the charge point watertight (not applicable for tethered cable versions);
Step 4; Connect the power to the terminal blocks, as indicated in the ‘overview of connections’ section;

COMMUNICATION CONNECTION(S)

For UTP connection (preferred) proceed with 5.5a, for GPRS connection proceed with 5.5b; (refer to 3.4 & 3.5 Product Overview)

5A COMMUNICATION CONNECTION(S) (UTP)

Step 1; Feed the UTP cable(s) through the rubber stop(s) on the data cable inlet and then connect it to the Ethernet port(s), as indicated in the ‘overview of connections’ section;
Step 2; Connect the UTP to an internet-enabled router with DHCP;

5B COMMUNICATION CONNECTION(S) (GPRS)

Step 1; Check and make sure signal strength is sufficient;

OPTIONAL DPM (PURCHASED SEPARATELY)

Step 1; Make sure to follow the DPM installation manual in conjunction with this manual.
Step 2; Check if the Phase 1 in charge matches the Phase 1 of the DPM device. If not, correct that first.
Step 3; Feed the UTP cable through the rubber stops on the data cable inlet and then connect the RJ12 (6P6C) connector to the P1 port. The connectors on this cable should be straight, which means the same order on both sides of the cable.
Step 4; Contact New Motion after step 5.7 for activation.

FINISHING UP (CLOSE ENCLOSURE)

Step 1; Check and make sure that the rubber enclosure seal is properly in place on the enclosure edge all around;
Step 2; Place the enclosure cover on the charge point;
Step 3; Hand-tighten the four M4 x 12mm bolts provided around the socket so that the cover closes on the rubber seal but the rubber seal does not deform;
Step 4; Hand-tighten the other two M4 x 12 mm bolts provided in the bottom of the cover;
Step 5; Turn the socket lid or dummy socket clockwise in the cover and hand-tighten the M4 x 20mm bolt provided;
Step 6; Switch on power to the charge point;
Step 7; Wait until the charge point is fully started up (+/-10) minutes, LED should be off);
Step 8; Check that the charge point is connected to the network. A quick check can be done via the charge portal. newmotion.com/test. Simply enter the serial number into the search field and click “Search”. “Online” should appear after the serial number. If “Online” does not appear, check whether the charge point is properly connected and try again. For persistent issues, please contact NewMotion.
Step 9; If configuration of the charge point power settings is needed (for example lower Amp settings) please contact NewMotion;

CHECK FUNCTIONING

Step 1; Power on the ChargePoint and let it start up (give it a few minutes);
Step 2; Check the start screen and connection, the display should show the initial start screen as shown below;
Step 3; The date and time need to show up as grey text. If it shows red text the SMED is not synchronized (back office connection issue) or not yet fully started up;
Step 4; You can refer to the user manual for more use-related instructions; Alternatively the owner/operator manual can also be consulted. $newmotion-22-kW-Home-Advanced-View-fig-1 $5$$
WWW.TNM.IO/07501234.

PRODUCT USE / OPERATION

BEFORE USE: ACTIVATION & REGISTRATION

To make the charge point ready for use the owner needs to activate the charge point through our online portal my.newmotion.com.
The serial number of the charge point is required for this process and can be found on the right-hand side of the charge point. Charge cards can be activated in the same online portal.

REGULAR USE

The first step is to connect your car to the charging point by plugging in the charging cable.
If you are using Plug&Charge the session will start automatically.
If you have to identify first; swipe your charge card above the LED.
The LED will flash green to authenticate the card and after acceptance, the session will start. If the LED flashes red, the session has not been accepted.
When the car has delayed charging configured, the LED will remain green until charging can start between the car and the charge point.
Start charging? Plug in & identify
Stop charging? Identify & unplug
Full or waiting to charge
Plug in or identify
Charging
Not accepted
Error