ALIENWARE M17 R4 Core i7 10thGen 16GB Ram Laptop User Guide

Alienware m17 R4
Setup and Specifications

M17 R4 Core i7 10thGen 16GB Ram Laptop

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
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Set up your Alienware m17 R4

NOTE: The images in this document may differ from your computer depending on the configuration you ordered.
Connect the power adapter and press the power button.

Views of Alienware m17 R4

Right

1. microSD-card slot
   Reads from and writes to the microSD-card. The computer supports the following card types:
   ● Micro Secure Digital (mSD)
   ● Micro Secure Digital High Capacity (mSDHC)
   ● Micro Secure Digital Extended Capacity (mSDXC)

2. USB 3.2 Gen 1 ports (2)
   Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.

Left

1. Security-cable slot (wedge-shaped)
   Connect a security cable to prevent unauthorized movement of your computer.

2. Network port
   Connect an Ethernet (RJ-45) cable from a router or a broadband modem for network or Internet access.

3. USB 3.2 Gen 1 port with PowerShare
   Connect devices such as external storage devices and printers.
   Provides data transfer speeds up to 5 Gbps. PowerShare enables you to charge your USB devices even when your computer is turned off.
   NOTE: If the charge on your computer’s battery is less than 10 percent, you must connect the power adapter to charge your computer, and USB devices connected to the PowerShare port.
   NOTE: If a USB device is connected to the PowerShare port before the computer is turned off or in hibernate state, you must disconnect and connect it again to enable charging.
   NOTE: Certain USB devices may not charge when the computer is turned off or in sleep state. In such cases, turn on the computer to charge the device.

4. Headset port
   Connect headphones or a headset (headphone and microphone combo).

Top

1. Touchpad
   Move your finger on the touchpad to move the mouse pointer. Tap to left-click and two fingers tap to right-click.

2. Left-click area
   Press to left-click.

3. Right-click area
   Press to right-click.

4. Power button (Alien head)
   Press to turn on the computer if it is turned off, in sleep state, or in hibernate state.
   Press to put the computer in sleep state if it is turned on.
   When the computer is turned on, press the power button to put the computer into sleep state; press and hold the power button for four seconds to force shut-down the computer.
   NOTE: You can customize the power-button behavior in Windows. For more information, see Me and My Dell at www.dell.com/support/manuals.
   NOTE: This computer supports AlienFX, which lets you choose from an array of color and transition effects across multiple zones on the computer, including the keyboard, and power button. For more information, see Alienware Command Center.

Display

1. Left microphone
   Provides digital sound input for audio recording and voice calls.

2. Camera
   Enables you to video chat, capture photos, and record videos.

3. Camera-status light
   Turns on when the camera is in use.

4. Right microphone
   Provides digital sound input for audio recording and voice calls.

5. Tobii Eye Tracker (optional)
   Application that enables you to interact with your computer using your eyes.

6. Left speaker
   Provides audio output.

7. Right speaker
   Provides audio output.

Back

1. HDMI port
   Connect to a TV, external display or another HDMI-in enabled device. Provides video and audio output.

2. Mini DisplayPort
   Connect to a TV or another DisplayPort-in enabled device. Mini DisplayPort provides video and audio output.

3. Thunderbolt 3 (USB Type-C) port with Power Delivery Supports USB 3.2 Gen 2, DisplayPort 1.4, Thunderbolt 3 and also enables you to connect to an external display using a display adapter. Provides data transfer rates up to 10 Gbps for USB 3.2 Gen 2 and up to 40 Gbps for Thunderbolt 3. Supports Power Delivery that enables two-way power supply between devices. Provides up to 5 V power output that enables faster charging.
   NOTE: A USB Type-C to DisplayPort adapter (sold separately) is required to connect a DisplayPort device.

4. External graphics port
   Connect an Alienware Graphics Amplifier to enhance the graphics performance.

5. Power-adapter port
   Connect a power adapter to provide power to your computer and charge the battery.

Bottom

1. Service Tag label

The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.

Specifications of Alienware m17 R4

Dimensions and weight
The following table lists the height, width, depth, and weight of your Alienware m17 R4.
Table 1. Dimensions and weight

NOTE: The weight of your computer depends on the configuration ordered and manufacturing variability.

Processor
The following table lists the details of the processors supported by your Alienware m17 R4.
Table 2. Processor

Core i9-10980HK
Processor wattage| 45 W| 45 W
Processor core count| 8| 8
Processor thread count| 16| 16
Processor speed| Up to 5 GHz| Up to 5.3 GHz
Processor cache| 16 MB| 16 MB
Integrated graphics| Intel UHD Graphics 630| Intel UHD Graphics 630

Chipset
The following table lists the details of the chipset supported by your Alienware m17 R4.
Table 3. Chipset

Operating system
Your Alienware m17 R4 supports the following operating systems:

• Windows 11 Home, 64-bit
• Windows 11 Pro, 64-bit
• Windows 10 Home, 64-bit
• Windows 10 Pro, 64-bit

Memory
The following table lists the memory specifications of your Alienware m17 R4.
Table 4. Memory specifications

● 32 GB, 2 x 16 GB, DDR4, 2933 MHz

External ports
The following table lists the external ports of your Alienware m17 R4.
Table 5. External ports

● One USB 3.2 Gen 1 port with PowerShare
● One Thunderbolt 3(USB Type-C) port with Power Delivery
Audio port| One headset (headphone and microphone combo) port
Video port| ● One HDMI 2.1 port
● One Mini DisplayPort 1.4
● One Thunderbolt 3 (USB Type-C) port with Power Delivery
Media-card reader| One microSD-card slot
Power-adapter port| One 7.4 mm x 5.1 mm power adapter port
Security-cable slot| One wedge-shaped slot

Internal slots
The following table lists the internal slots of your Alienware m17 R4.
Table 6. Internal slots

● One M.2 2230 slot for a solid-state drive
NOTE: To learn more about the features of different types of M.2 cards, search in the Knowledge Base Resource at www.dell.com/support.

Ethernet
The following table lists the wired Ethernet Local Area Network (LAN) specifications of your Alienware m17 R4.
Table 7. Ethernet specifications

Wireless module
The following table lists the Wireless Local Area Network (WLAN) module supported on your Alienware m17 R4.
Table 8. Wireless module specifications

● Wi-Fi 4 (WiFi 802.11n)
● Wi-Fi 5 (WiFi 802.11ac)
● Wi-Fi 6 (WiFi 802.11ax)
Encryption| ● 64-bit/128-bit WEP
| ● AES-CCMP
● TKIP
Bluetooth| Bluetooth 5.1

Audio
The following table lists the audio specifications of your Alienware m17 R4.
Table 9. Audio specifications

Description|

Values

---|---
Audio controller| Realtek ALC3281-CG
Stereo conversion| Supported
Internal audio interface| High definition audio interface
External audio interface| ●      Univesal audio jack

●      HDMI 2.1 port

Number of speakers| 2-Way (woofer/tweeter) stereo speaker design
Internal-speaker amplifier| Supported
External volume controls| Keyboard shortcut controls
Speaker output:|
| Average speaker output| 4 W
| Peak speaker output| 5 W
Subwoofer output| Not supported
Microphone| Digital-array microphones in camera assembly

Storage
This section lists the storage options on your Alienware m17 R4.
Your Alienware m17 R4 supports one of the following storage configurations:

• One M.2 2230/2280 solid-state drive
• Two M.2 2230 solid-state drives
• Two M.2 2280 solid-state drives
• One M.2 2230 solid-state drive and two M.2 2280 solid-state drives

The primary drive of your Alienware m17 R4 varies with the storage configuration. For computers with two M.2 2230/2280 solid-state drives, the primary drive is the designated M.2 2230/2280 solid-state drive
Table 10. Storage specifications

Media-card reader
The following table lists the media cards supported by your Alienware m17 R4.
Table 11. Media-card reader specifications

● Micro Secure Digital High Capacity (mSDHC)
● Micro Secure Digital Extended Capacity (mSDXC)

NOTE: The maximum capacity supported by the media-card reader varies depending on the standard of the media card installed in your computer.

Keyboard
The following table lists the keyboard specifications of your Alienware m17 R4.
Table 12. Keyboard specifications

● RGB per key keyboard
● Mechanical keyboard
Keyboard layout| QWERTY
Number of keys| ● United States and Canada: 103 keys
● United Kingdom: 104 keys
● Japan: 107 keys
Keyboard size| X=19.05 mm key pitch
Y=19.05 mm key pitch
Keyboard shortcuts| Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. To type the alternate character, press Shift and the desired key. To perform secondary functions, press Fn and the desired key.
NOTE: You can define the primary behavior of the function keys (F1–F12) changing Function Key Behavior in BIOS setup program. For more information, see Keyboard shortcuts.

Camera
The following table lists the camera specifications of your Alienware m17 R4.
Table 13. Camera specifications

Touchpad
The following table lists the touchpad specifications of your Alienware m17 R4.
Table 14. Touchpad specifications

Description|

Values

---|---
Touchpad resolution:|
| Horizontal| 1229
| Vertical| 929
Touchpad dimensions:|
| Horizontal| 105 mm (4.13 in.)
| Vertical| 80 mm (3.15 in.)
Touchpad gestures| For more information about touchpad gestures available on Windows, see the Microsoft knowledge base article at support.microsoft.com.

Power adapter
The following table lists the power adapter specifications of your Alienware m17 R4.
Table 15. Power adapter specifications

Description| Option one|

Option two

---|---|---
Type| 240 W| 330 W
Connector dimensions:|
| External diameter| 7.40 mm| 7.40 mm

Table 15. Power adapter specifications

Description| Option one|

Option two

---|---|---
| Internal diameter| 5.10 mm| 5.10 mm
Input voltage| 100 VAC–240 VAC| 100 VAC–240 VAC
Input frequency| 50 Hz–60 Hz| 50 Hz–60 Hz
Input current (maximum)| 5 A| 4.40 A
Output current (continuous)| 12.31 A| 16.92 A
Rated output voltage| 19.50 VDC| 19.50 VDC
Temperature range:| |
| Operating| 0°C to 40°C (32°F to 104°F)| 0°C to 40°C (32°F to 104°F)
| Storage| -40°C to 70°C (-40°F to 158°F)| -40°C to 70°C (-40°F to 158°F

Battery
The following table lists the battery specifications of your Alienware m17 R4.
Table 16. Battery specifications

Description|

Values

---|---
Battery type| 6-cell 86 WHr “smart” lithium-ion
Battery voltage| 11.40 VDC
Battery weight (maximum)| 0.34 kg (0.75 lb)
Battery dimensions:
| Height| 77.70 mm (3.06 in.)
| Width| 295.20 mm (11.62 in.)
| Depth| 7.56 mm (0.30 in.)
Temperature range:
| Operating| 0°C to 60°C (32°F to 140°F)
| Storage| -20°C to 60°C (-4°F to 140°F)
Battery operating time| Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions.
Battery charging time (approximate)
NOTE: Control the charging time, duration, start and end time, and so on using the Dell Power Manager application. For more information on the Dell Power Manager see, Me and My Dell on www.dell.com.| 3 hours (when the computer is off)
Description| Values
---|---
Coin-cell battery| Not supported

CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.

Display

The following table lists the display specifications of your Alienware m17 R4.
Table 17. Display specifications

High Definition (UHD)
Display-panel technology| Wide-Viewing Angle (WVA)| Wide-Viewing Angle (WVA)| Wide-Viewing Angle (WVA)
Display-panel dimensions (active area):| | |
| Height| 214.81 mm (8.46 in.)| 214.81 mm (8.46 in.)| 214.81 mm (8.46 in.)
| Width| 381.89 mm (15.04 in.)| 381.89 mm (15.04 in.)| 381.89 mm (15.04 in.)
| Diagonal| 438.16 mm (17.25 in.)| 438.16 mm (17.25 in.)| 438.16 mm (17.25 in.)
Display-panel native resolution| 1920 x 1080| 1920 x 1080| 3840 x 2160
Luminance (typical)| 300 nits| 300 nits| 500 nits
Megapixels| 2.07| 2.07| 8.29
Color gamut| 72% (NTSC)| 100% (sRGB)| 100% (Adobe RGB)
Pixels Per Inch (PPI)| 127| 127| 255
Contrast ratio (typ)| 600 : 1| 700 : 1| 1200 : 1
Response time (max)| 7 ms| 5 ms| 25 ms
Refresh rate| 144 Hz| 360 Hz| 60 Hz
Horizontal view angle| 85 +/- degrees| 85 +/- degrees| +/- 85 degrees
Vertical view angle| 85 +/- degrees| 85 +/- degrees| +/- 85 degrees
Pixel pitch| 0.1989 mm| 0.1989 mm| 0.0994 mm
Power consumption (maximum)| 8.67 W| 7 W| 12 W
Anti-glare vs glossy finish| Anti-glare| Anti-glare| Anti-glare
Touch options| No| No| No
G-Sync support| Optional| Yes| No

GPU—Integrated
The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Alienware m17 R4.
Table 18. GPU—Integrated

Controller| External display support| Memory size| Processor
---|---|---|---
Intel UHD Graphics 630| ●      One HDMI 2.1 port
●      One Mini DisplayPort 1.4
●      One Thunderbolt 3 (USB Type-C) port with Power Delivery| Shared system memory| 10th Generation Intel Core i7/i9k

GPU—Discrete

The following table lists the specifications of the discrete Graphics Processing Unit (GPU) supported by your Alienware m17 R4.
Table 19. GPU—Discrete

Operating and storage environment

This table lists the operating and storage specifications of your Alienware m17 R4.
Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Table 20. Computer environment

condensing)
Vibration (maximum)*| 0.66 GRMS| 1.30 GRMS
Shock (maximum)| 140 G†| 160 G†
Altitude range| 0 m to 3048 m (0 ft to 10000 ft)| 0 m to 10668 m (0 ft to 35000 ft)
CAUTION: Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components.

• Measured using a random vibration spectrum that simulates user environment.
  † Measured using a 2 ms half-sine pulse.

Keyboard shortcuts

NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys used for shortcuts remain the  same across all language configurations.
Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. The symbol shown on the lower part of the key refers to the character that is typed out when the key is pressed. If you press shift and the key, the symbol shown on the upper part of the key is typed out. For example, if you press 2, 2 is typed out; if you press Shift + 2, @ is typed out.
The keys F1-F12 at the top row of the keyboard are function keys for multi- media control, as indicated by the icon at the bottom of the key. Press the function key to invoke the task represented by the icon. For example, pressing F1 mutes the audio (refer to the table below).
However, if the function keys F1-F12 are needed for specific software applications, multi-media functionality can be disabled by pressing Fn + Esc. Subsequently, multi-media control can be invoked by pressing Fn and the respective function key. For example, mute audio by pressing Fn + F1.
NOTE: You can also define the primary behavior of the function keys (F1–F12) by changing Function Key Behavior in BIOS setup program.
Table 21. List of keyboard shortcuts

Keys|

Description

---|---

| Disconnect Alienware Graphics Amplifier

| Disable/enable wireless

| Mute audio

| Decrease volume

| Increase volume

| Switch to external display

| Decrease brightness

| Increase brightness

| Disable/enable touchpad

| Disable/enable AlienFX

Your computer comes with pre-programmable macro keys that enable you to execute multiple actions with a single key press.
Table 22. List of Macro keys

Keys

|

Description

---|---

| Macro keys
NOTE: You can configure modes and assign multiple tasks for the macro keys on the keyboard.

Table 22. List of Macro keys

Alienware Command Center
Alienware Command Center (AWCC) provides a single interface to customize and enhance the gaming experience. The AWCC dashboard displays most recently played or added games, and provides game-specific information, themes, profiles, and access to computer settings. You can quickly access settings such as game-specific profiles and themes, lighting, macros, and audio that are critical to the gaming experience.
AWCC also supports AlienFX 2.0. AlienFX enables you to create, assign, and share game-specific lighting maps to enhance the gaming experience. It also enables you to create your own individual lighting effects and apply them to the computer or attached peripherals. AWCC embeds Peripheral Controls to ensure a unified experience and the ability to link these settings to your computer or game.
AWCC supports the following features:

• FX: Create and manage the AlienFX zones.
• Fusion: Includes the ability to adjust game-specific Power Management, Sound Management, and Thermal Management features.
• Peripheral Management: Enables peripherals to appear in and be managed in Alienware Command Center. Supports key peripheral settings and associates with other functions such as profiles, macros, AlienFX, and game library.
  AWCC also supports Sound Management, Thermal Controls, CPU, GPU, Memory (RAM) monitoring. For more information about AWCC, see the Alienware Command Center Online Help or the knowledge base article 000179513 at www.dell.com/support.

Getting help and contacting Alienware

Self-help resources
You can get information and help on Alienware products and services using these online self-help resources:
Table 23. Alienware products and online self-help resources

Self-help resources|

Resource location

---|---
Information about Alienware products and services| www.alienware.com
My Dell app|

Tips|

Contact Support| In Windows search, type Contact Support , and press Enter.
Online help for operating system| www.dell.com/support/windows
Access top solutions, diagnostics, drivers and downloads, and learn more about your computer through videos, manuals and documents.| Your Alienware computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or Express Service Code at www.dell.com/support.
For more information on how to find the Service Tag for your computer, see Locate the Service Tag on your computer.
VR Support| www.dell.com/VRsupport
Videos providing step-by-step instructions to service your computer| www.youtube.com/alienwareservices

Contacting Alienware
To contact Alienware for sales, technical support, or customer service issues, see www.alienware.com.
NOTE: Availability varies by country/region and product, and some services may not be available in your country/region.
NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog.

Regulatory Model: P45E
Regulatory Type: P45E002
June 2023
Rev. A05

Documents / Resources

| ALIENWARE M17 R4 Core i7 10thGen 16GB Ram Laptop [pdf] User Guide
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