LG MFL71667961 Fridge and Freezer User Manual
- June 16, 2024
- LG
Table of Contents
MFL71667961 Fridge and Freezer
Product Information: Fridge & Freezer
Specifications:
- Model Number: MFL71667961
- Revision: 00_011224
- Manufacturer: LG
Safety Instructions:
READ ALL INSTRUCTIONS BEFORE USE
The following safety guidelines are intended to prevent
unforeseen risks or damage from unsafe or incorrect operation of
the appliance. The guidelines are separated into ‘WARNING’ and
‘CAUTION’ as described below.
Safety Messages:
This symbol is displayed to indicate matters and operations that
can cause risk. Read the part with this symbol carefully and follow
the instructions in order to avoid risk.
WARNING:
This indicates that the failure to follow the instructions can
cause serious injury or death.
CAUTION:
This indicates that the failure to follow the instructions can
cause minor injury or damage to the product.
Risk of Fire and Flammable Materials:
This symbol alerts you to flammable materials that can ignite
and cause a fire if you do not take care.
Installation:
Operation:
Smart Functions:
- LG ThinQ Application
- Smart Diagnosis
Maintenance:
- Cleaning
Troubleshooting:
Before Calling for Service
Appendix:
- Information
- Warranty
Product Usage Instructions:
Installation:
1. Before beginning installation, read the instructions
carefully.
2. Follow the instructions provided to ensure correct and safe
installation.
3. Keep the instructions near the product after installation for
future reference.
Operation:
1. Familiarize yourself with the operation of the fridge &
freezer by reading the user manual.
2. Ensure that the appliance is properly plugged into a power
source.
3. Use the control panel or knobs to set the desired temperature
for both the fridge and freezer compartments.
4. Store food items in the appropriate compartments and adjust
shelves or drawers as needed.
5. Keep the doors closed as much as possible to maintain
temperature and energy efficiency.
Smart Functions:
1. Download and install the LG ThinQ Application on your
smartphone or tablet.
2. Connect your fridge & freezer to the LG ThinQ Application
using the provided instructions.
3. Use the application to monitor and control various functions
of the appliance, such as temperature settings, energy usage, and
ice maker status.
Maintenance:
1. Regularly clean the interior and exterior of the fridge &
freezer using a mild detergent and a soft cloth.
2. Remove any food spills or stains promptly to prevent odors
and bacteria growth.
3. Defrost the freezer compartment when ice buildup becomes
excessive.
Troubleshooting:
If you encounter any issues with the fridge & freezer, refer
to the troubleshooting section of the user manual for possible
solutions. If the problem persists, contact customer service for
further assistance.
FAQ:
-
1. Q: How often should I clean my fridge & freezer?
A: It is recommended to clean the interior and exterior of the
appliance at least once every three months, or as needed.
-
1. Q: Can I use the freezer compartment to store freshproduce?
A: The freezer compartment is designed for long-term storage of
frozen food items. It is not recommended to store fresh produce in
the freezer compartment.
-
1. Q: How do I defrost the freezer compartment?
A: Follow the defrosting instructions provided in the user
manual. Typically, this involves turning off the appliance,
removing all food items, and allowing the ice to melt
naturally.
OWNER’S MANUAL
FRIDGE & FREEZER
Before beginning installation, read these instructions carefully. This will
simplify installation and ensure that the product is installed correctly and
safely. Leave these instructions near the product after installation for
future reference.
ENGLISH
MFL71667961 Rev.00_011224
www.lg.com
Copyright © 2024 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS
This manual may contain images or content that may be different from the model
you purchased.
This manual is subject to revision by the manufacturer.
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE…………………………………………………..4 WARNING
………………………………………………………………………………………………4 CAUTION
……………………………………………………………………………………………..10 CARING FOR THE ENVIRONMENT
…………………………………………………………11
INSTALLATION
Before Installation ……………………………………………………………………………….14 Removing the Fridge and
Freezer Door………………………………………………..15 Levelling and Door
Alignment………………………………………………………………16 Turning on the
Power…………………………………………………………………………..19 Moving the Appliance for Relocation
……………………………………………………19
OPERATION
Before Use …………………………………………………………………………………………..20 Product
Features………………………………………………………………………………….22 Control Panel
……………………………………………………………………………………….25 Icemaker
……………………………………………………………………………………………..25
InstaView……………………………………………………………………………………………..27 Door in Door
………………………………………………………………………………………..27 Drawer
………………………………………………………………………………………………… 28 Extra Space
………………………………………………………………………………………….30 Shelf
…………………………………………………………………………………………………….31 Door Basket
…………………………………………………………………………………………31
SMART FUNCTIONS
LG ThinQ Application ……………………………………………………………………………32 Smart Diagnosis
…………………………………………………………………………………..33
MAINTENANCE
Cleaning ………………………………………………………………………………………………35
TROUBLESHOOTING
Before Calling for Service……………………………………………………………………..36
APPENDIX
Information………………………………………………………………………………………….42 Warranty
……………………………………………………………………………………………..42
4 SAFETY INSTRUCTIONS
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
The following safety guidelines are intended to prevent unforeseen risks or
damage from unsafe or incorrect operation of the appliance. The guidelines are
separated into WARNING’ andCAUTION’ as described below.
Safety Messages
This symbol is displayed to indicate matters and operations that can cause
risk. Read the part with this symbol carefully and follow the instructions in
order to avoid risk.
WARNING
This indicates that the failure to follow the instructions can cause serious
injury or death.
CAUTION
This indicates that the failure to follow the instructions can cause the minor
injury or damage to the product.
WARNING
WARNING
To reduce the risk of explosion, fire, death, electric shock, injury or
scalding to persons when using this product, follow basic precautions,
including the following:
Technical Safety · This appliance is not intended for use by persons
(including children)
with reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person
ENGLISH
SAFETY INSTRUCTIONS 5
responsible for their safety. Children should be supervised to ensure that
they do not play with the appliance. · This appliance is intended to be used
in household and similar applications such as: – staff kitchen areas in shops,
offices and other working
environments; – farm houses and by clients in hotels, motels and other
residential
type environments; – bed and breakfast type environments; – catering and
similar non-retail applications. · This refrigerating appliance is not
intended to be used as a built-in appliance.
·
This symbol alerts you to flammable materials that can ignite and cause a fire
if you do not take care.
· This appliance contains a small amount of isobutane refrigerant (R600a), but
it is also combustible. When transporting and installing the appliance, care
should be taken to ensure that no parts of the refrigerating circuit are
damaged.
· The refrigerant and insulation blowing gas used in the appliance require
special disposal procedures. Consult with service agent or a similarly
qualified person before disposing of them.
· Do not damage the refrigerant circuit. · If the power cord is damaged or the
hole of the outlet socket is loose,
it must be replaced. Do not use the power cord and contact an authorized
service centre in order to avoid a hazard. · Do not locate multiple portable
socket-outlets or portable power supplies at the rear of the appliance. ·
Securely plug the power plug in the outlet socket after completely removing
any moisture and dust. · Never unplug the appliance by pulling on the power
cable. Always grip the power plug firmly and pull straight out from the outlet
socket.
6 SAFETY INSTRUCTIONS
· Keep ventilation openings, in the appliance enclosure or in the builtin
structure, clear of obstruction.
· Do not store explosive substances such as aerosol cans with a flammable
propellant in this appliance.
· Do not tilt the appliance to pull or push it when transporting.
· When positioning the appliance, ensure the supply cord is not trapped or
damaged.
· Do not use mechanical devices or other means to accelerate the defrosting
process.
· Do not use a hair drier to dry the inside of the appliance or place a candle
inside to remove the odours.
· Do not use electrical appliances inside the food storage compartments of the
appliance, unless they are of the type recommended by the manufacturer.
· Make sure not to get a body part such as a hand or foot stuck while moving
the appliance.
· Disconnect the power cord before cleaning the appliance interior or
exterior.
· Do not spray water or inflammable substances (toothpaste, alcohol, thinner,
benzene, flammable liquid, abrasive, etc.) over the interior or exterior of
the appliance to clean it.
· Do not clean the appliance with brushes, cloths or sponges with rough
surfaces or which are made of metallic material.
· Only qualified service personnel from LG Electronics service centre should
disassemble, repair, or modify the appliance. Contact an LG Electronics
customer information centre if you move and install the appliance in a
different location.
Risk of Fire and Flammable Materials
· If a leak is detected, avoid any naked flames or potential sources of
ignition and air the room in which the appliance is standing for several
minutes. In order to avoid the creation of a flammable gas air mixture if a
leak in the refrigerating circuit occurs, the size of the room in which the
appliance is used should correspond to the
ENGLISH
SAFETY INSTRUCTIONS 7
amount of refrigerant used. The room must be 1 m² in size for every 8 g of
R600a refrigerant inside the appliance.
· Refrigerant leaking out of the pipes could ignite or cause an explosion.
· The amount of refrigerant in your particular appliance is shown on the
identification plate inside the appliance.
Installation
· This appliance should only be transported by two or more people holding the
appliance securely.
· Install the appliance on a firm and level floor.
· Do not install the appliance in a damp and dusty place. Do not install or
store the appliance in any outdoor area, or any area that is subject to
weathering conditions such as direct sunlight, wind, rain, or temperatures
below freezing.
· Do not place the appliance in direct sunlight or expose it to the heat from
heating appliances such as stoves or heaters.
· Be careful not to expose the rear of the appliance when installing.
· Install the appliance in a place where it is easy to unplug the power plug
of the appliance.
· Be careful not to let the appliance door fall during assembly or
disassembly.
· Be careful not to pinch, crush, or damage the power cable during assembly or
disassembly of the appliance door.
· Be careful not to point the power plug up or let the appliance lean against
the power plug.
· Do not connect a plug adapter or other accessories to the power plug.
· Do not modify or extend the power cable.
· Ensure that the outlet socket is properly grounded, and that the earth pin
on the power cord is not damaged or removed from the power plug. For more
details on grounding, inquire at an LG Electronics customer information
centre.
8 SAFETY INSTRUCTIONS
· This appliance is equipped with a power cord having an equipmentgrounding
conductor and a grounding power plug. The power plug must be plugged into an
appropriate outlet socket that is installed and grounded in accordance with
all local codes and ordinances.
· Never start up an appliance showing any signs of damage. If in doubt,
consult your dealer.
· Dispose of all packaging materials (such as plastic bags and styrofoam) away
from children. The packaging materials can cause suffocation.
· Do not plug the appliance into a multi socket adapter which does not have a
power cable (mounted).
· The appliance should be connected to a dedicated power line which is
separately fused.
· Do not use a multi socket outlet which is not properly grounded (portable).
In case of using a properly-grounded multi socket outlet (portable), use the
multi socket outlet with the current capacity of the power cord rating or
higher and use the multi socket outlet only for the appliance.
Operation
· Do not use the appliance for any purpose (storage of medical or experimental
materials or shipping) other than any domestic household food storage use.
· If water penetrates electrical parts of the appliance, disconnect power plug
and contact an LG Electronics customer information centre.
· Unplug the power plug during a severe thunderstorm or lightening or when not
in use for a long period of time.
· Do not touch the power plug or the appliance controls with wet hands.
· Do not bend the power cable excessively or place a heavy object on it.
· Immediately unplug the power plug and contact an LG Electronics customer
information centre if you detect a strange sound, odour, or smoke coming from
the appliance.
ENGLISH
SAFETY INSTRUCTIONS 9
· Do not place hands or metallic objects inside the area emitting the cold
air, cover or heat releasing grille on the back.
· Do not apply excessive force or impact to the back cover of the appliance.
· Be careful of nearby children when you open or close the appliance door. The
door may bump the child and cause injury.
· Avoid the danger of children getting trapped inside the appliance. A child
trapped inside the appliance can cause suffocation.
· Do not put animals, such as pets into the appliance.
· Do not place heavy or fragile objects, containers filled with liquid,
combustible substances, flammable objects (such as candles, lamps, etc.), or
heating devices (such as stoves, heaters, etc.) on the appliance.
· Do not place any electronic appliance (such as heater and mobile phone)
inside the appliance.
· If there is a gas leakage (isobutane, propane, natural gas, etc.), do not
touch the appliance or power plug and ventilate the area immediately. This
appliance uses a refrigerant gas (isobutane, R600a). Although it uses a small
amount of the gas, it is still combustible gas. Gas leakage during appliance
transport, installation or operation can cause fire, explosion or injury if
sparks are caused.
· Do not use or store flammable or combustible substances (ether, benzene,
alcohol, chemical, LPG, combustible spray, insecticide, air freshener,
cosmetics, etc.) near the appliance.
· This appliance incorporates an earth connection for functional purposes.
· Connect to potable water supply only.
– If connected to a water supply, connect to a potable water supply only.
· Fill with potable water only.
– If using an icemaker or dispenser water tank, make sure to fill it with
potable water only.
10 SAFETY INSTRUCTIONS
Disposal · When discarding the appliance, remove the door gasket while leaving
the shelves and baskets in place and keep children away from the appliance.
CAUTION
CAUTION
To reduce the risk of minor injury to persons, malfunction, or damage to the
product or property when using this product, follow basic precautions,
including the following:
Installation · After unpacking, check the appliance for any damage that may
have
occurred during transit. · Wait for at least 3 to 4 hours in order to ensure
the refrigerant circuit
is fully efficient. · Move the appliance carefully on sensitive floors to
avoid damage to
the floor.
Operation · Do not touch frozen food or the metal parts in the freezer
compartment with wet or damp hands. It may cause frostbite. · Do not place
glass containers, bottles or cans (especially those
containing carbonated drinks) in the freezer compartment, shelves or ice
bucket that will be exposed to temperatures below freezing. · The tempered
glass on the front side of the appliance door or the shelves can be damaged by
an impact. If it is broken, do not touch it with hands. · Do not hang from the
appliance doors, storage room, shelf or climb up into it. · Do not store an
excessive amount of water bottles or containers for side dishes on the door
baskets.
ENGLISH
SAFETY INSTRUCTIONS 11
· Do not open or close the appliance door with excessive force. · If the hinge
of the appliance door is damaged or operates
improperly, stop using the appliance and contact an authorized service centre.
· Prevent animals from nibbling on the power cable or water hose. · Never eat
frozen foods immediately after they have been taken out in the freezer
compartment. · Make sure not to get a hand or foot stuck upon opening or
closing the appliance door or door in door.
Maintenance · This appliance is equipped with maintenance-free LED interior
light.
Do not remove cover or LED lamp in any attempt to repair or change it. Contact
an LG Electronics customer information centre. · Do not clean glass shelves or
covers with warm water when they are cold. They may shatter if exposed to
sudden temperature changes. · Do not insert the shelves upside down. The
shelves may fall. · To remove frost from the appliance, contact an LG
Electronics customer information centre. · Dispose of the ice inside the ice
bucket in the freezer compartment during an extended power outage.
CARING FOR THE ENVIRONMENT
Disposal of Your Old Appliance (as per e-waste Rules)
2. Do’s
1. When this crossed out wheeled bin symbol is depicted on the product and its operator’s manual, it means the product is covered by E-Waste Management Rules India published by MoEF & CC , Govt. of India and are meant to be recycled, dismantled, refurbished or disposed off.
12 SAFETY INSTRUCTIONS
· a. The product is required to be handed over only to the authorized recycler
for disposal.
· b. Keep the product in isolated area, after it becomes non-functional/
unrepairable so as to prevent its accidental breakage.
Don’ts
· a. The product should not be opened by the user himself/herself, but only by
authorized service personnel.
· b. The product is not meant for re-sale to any unauthorized agencies/ scrap
dealer/kabariwalah.
· c. The product is not meant for mixing into household waste stream.
· d. Do not keep any replaced spare part(s) from the product in exposed area.
3. Any disposal through unauthorized agencies/person will attract action
under Environment (Protection) Act 1986. 4. Hazards of improper handling or
accidental breakage :
· a. The refrigerant (R134a) used, if overexposed, might cause dizziness and
loss of concentration. Liquid contact can cause irritation and frostbite. The
refrigerant (R600a), squirting out of the pipes could ignite or cause eye
injury.
· b. The blowing agent cyclopentane is highly flammable liquid and vapor.
Harmful to aquatic life. Contact with liquid may cause cold burns/frost bites.
Repeated exposure causes skin dryness.
5. This product is complied with the requirement of Hazardous Substances as
specified under E-Waste Management Rules India published by MoEF & CC , Govt.
of India. 6. To locate a nearest collection centre or call for pick-up
(limited area only) for disposal of this appliance, please contact No.
08069379999, Toll Free No. 1800-315-9999 for details. All collection centre
and pick up facilities are done by third parties with LG Electronics India
Pvt. Ltd.
SAFETY INSTRUCTIONS 13
Merely as a facilitator. For more detailed information, please visit :
http://www.lg.com/in.
ENGLISH
14 INSTALLATION
INSTALLATION
Before Installation
Dimensions and Clearances
Too small of a distance from adjacent items may result in the degradation of
freezing capability and increased electricity costs. Allow over 50 mm of
clearance between the back of the appliance and the wall when installing the
appliance.
Ambient Temperature
· The appliance is designed to operate within a limited range of ambient
temperatures, depending on the climate zone.
· The internal temperatures could be affected by the location of the
appliance, the ambient temperature, the frequency of door opening and so on.
· The climate class can be found on the rating label.
Climate Class
Ambient Temperature Range ºC
SN (Extended Temperate)
+10 – +32
N (Temperate)
+16 – +32
ST (Subtropical)
+16 – +38 / +18 – +38**
–
Type A (mm)
Type B (mm)
T (Tropical)
+10 – +43* / +16 – +43 / +18 – +43**
A
914
914 * Australia, India, Kenya
B
1860
1860
** Argentina
C
900
D
790
E
855
F
900
680
NOTE
615
· The appliances rated from SN to T are intended
673
to be used at an ambient temperature between 10 ºC and 43 ºC.
680
G
1275
1094
H
1667
1167
NOTE
· You can determine what type of appliance it is by looking at the label
inside the appliance.
INSTALLATION 15
Accessories
*1 This feature is only available on some models.
at the bottom of the front side of the cover with a flat-head screwdriver.
ENGLISH
a Spanner A1 b Spanner B1 c C-Clip (Snap Ring)1 d Top Cover1 e Screw*1
Removing the Left/Right Fridge Door
The number of wire harnesses may vary depending on the model.
1 Disconnect all wire harnesses a.
Removing the Fridge and Freezer Door
If your entrance door is too narrow for the appliance to pass through, remove
the appliance doors and pass the appliance laterally.
WARNING
· Disconnect the power cord, house fuse or circuit breaker before installing,
removing the doors, or cleaning the appliance. Failure to follow these
instructions may result in death, fire or electric shock.
2 Rotate the hinge lever b clockwise. Lift the top
hinge c free of the hinge lever latch d.
Removing the Hinge Cover
Remove the screws from the hinge cover at the top of the appliance. Lift the
hook (not visible), located
CAUTION
· When lifting the hinge free of the hinge lever latch, be careful that the
door does not fall forward. It is recommended that two or more people carry
out the door removal and refitting.
16 INSTALLATION
3 Lift the fridge door until it is free of the middle
hinge assembly.
3 Remove the door by lifting it off the lower
hinge pin.
CAUTION
· Place the door on a non-scratching surface with
the inner side facing up.
Refitting the Fridge and Freezer Door
Refit the doors in the reverse sequence of their removal once the appliance
has been passed through all access doors.
Removing the Freezer Door
1 Remove the two hinge bolts.
Levelling and Door Alignment
Before Beginning
When the appliance doors appear to be uneven, follow the instructions below to
align the doors.
2 Twist the hinge to raise the pivoting end so that
the door can be lifted off. Lift the door off the lower hinge pin and remove
it.
NOTE
· The spanner may differ depending on the model. You will be provided with
either spanner type A or B.
– Spanner Type A
– Spanner Type B
ENGLISH
INSTALLATION 17
Levelling the Appliance
The appliance has two front levelling legs. Adjust the legs to alter the tilt
from front to back or side to side. If the appliance seems unsteady, or the
doors do not close easily, adjust the appliance’s tilt using the instructions
below.
It is quite normal for the appliance to have a backward lean even when the
front legs are turned all the way.
Use the spanner a to adjust the height by turning
the levelling leg to the left to raise it or to the right to lower it.
1 Open the door and use the spanner a to
loosen the keeper nut by turning it to the left.
2 Use the spanner b to adjust the height by
turning the adjustment hinge pin to the left or to the right.
Door Alignment for Freezer Door
If the door of the appliance is not level, adjust the difference in the height
of appliance door.
CAUTION
· Do not adjust the height of the appliance door more than 3 mm.
3 Use the spanner a to fasten the keeper nut by
turning it to the right.
NOTE
· Levelling the doors may not be possible when the floor is not level, or is
of weak or poor construction.
· The refrigerator is heavy and should be installed on a rigid, flat and solid
surface.
· Some timber flooring may cause levelling difficulties if it flexes
excessively.
18 INSTALLATION
Door Alignment for Left Fridge Door
Appliance Type A
Open the fridge door and use the spanner c to
rotate the door hinge bolt.
CAUTION
· The door is heavy. To avoid injury, use two or more people to lift and align
the fridge door.
· Small parts are a swallowing hazard for small children. Keep C-Clips out of
the reach of children.
Appliance Type B The C-Clip (snap ring) may differ depending on the model. ·
C-Clip type A
If the door is too low, lift the left door up and use a pair of long nose
pliers to insert C-Clips until both doors are level. · C-Clip type B
Door Alignment for Right Fridge Door
Adjust the left fridge door first. The C-Clip (snap ring) may differ depending
on the model. · Type A
If the door is too low, lift the right door up and use a pair of long nose
pliers to insert C-Clips until both doors are level. · Type B
If the door is too low, lift the left door up and insert only one C-Clip with
proper thickness.
– If a C-Clip is already inserted on the middle hinge, remove the C-Clip
before inserting a new C-Clip.
If the door is too low, lift the right door up and insert only one C-Clip with
proper thickness.
– If a C-Clip is already inserted on the middle hinge, remove the C-Clip
before inserting a new C-Clip.
CAUTION
· The door is heavy. To avoid injury, use two or
more people to lift and align the fridge door.
ENGLISH
· Small parts are a swallowing hazard for small children. Keep C-Clips out of the reach of children.
INSTALLATION 19
3 Tape parts such as shelves and the door handle
to prevent from falling off while moving the appliance.
Turning on the Power
Connecting the Appliance
To turn on the appliance, connect the power plug into the outlet socket. Do
not double up with other appliances on the same outlet.
NOTE
· After connecting the power supply cord (or plug) to the outlet, wait 3 or 4
hours before you put food into the appliance. If you add food before the
appliance has cooled completely, your food may spoil.
· To turn off the appliance, disconnect the power plug from the outlet socket.
4 Move the appliance with more than two people
carefully. When transporting the appliance over a long distance, keep the
appliance upright.
CAUTION
· Move the appliance carefully on sensitive floors to avoid damage to the
floor.
– Use cardboard, floor mat or carpet to prevent scratches on the floor when
installing or moving the appliance.
– Do not move the appliance in zigzags.
Moving the Appliance for Relocation
Moving the Appliance
1 Remove all food from inside the appliance.
2 Fix the power plug.
· Models with a power plug hook: Pull the power plug out, insert and fix it
into the power plug hook at the rear or on top of the appliance.
· Models without a power plug hook: Pull the power plug out and fix the power
supply cable with a tape to the side of the appliance where the power socket
is located at the installation site.
5 After installing the appliance, connect the
power plug into a mains outlet socket and switch it on.
20 OPERATION
OPERATION
Before Use
Notes for Operation
· Users should keep in mind that frost can form if the door is not closed
completely or if the humidity is high during the summer.
· Ensure there is sufficient space between food stored on the shelf or door
basket to allow the door to close completely.
· Opening the door for long periods can cause a significant increase of the
temperature in the compartments of the appliance.
· If the refrigerating appliance is left empty for long periods, switch off,
defrost, clean, dry, and leave the door open to prevent mould developing
within the appliance.
· Note that a temperature rise after defrosting has a permissible range in the
appliance specifications. If you wish to minimise the impact on the food
storage due to a temperature rise, seal or wrap the stored food in several
layers.
Door Open Alarm
This feature is only available on some models. The alarm sounds if the door is
left open or not completely closed.
NOTE
· Contact the LG Electronics customer information centre if the alarm sound
continues even after closing all doors.
Failure Detection
The appliance can automatically detect problems during the operation.
NOTE
· If a problem is detected, the appliance may not operate and an error code is
displayed even when any button is pressed.
· If an error code is indicated on the display, do not turn off the power.
Immediately contact the LG Electronics customer information centre and report
the error code. If you turn off the power, the repair technician from the our
information centre may have difficulty finding the problem.
Suggestion for Energy Saving
· For the most efficient use of energy, keep all inner parts (e.g. door
baskets, drawers and shelves) on their original location.
· Ensure there is sufficient space between stored foods. This allows cold air
to be circulated evenly and lowers electricity bills.
· Store hot food only after it has cooled in order to prevent dew or frost.
· When storing food in the freezer compartment, set the freezer temperature
lower than the temperature indicated on the food.
· Do not set the temperature of the appliance lower than needed.
· Do not put food near the temperature sensor of the fridge compartment. Keep
a distance of at least 3 cm from the sensor.
Storing Foods Effectively
· Food may freeze or spoil if stored at the wrong temperature. Set the
refrigerator to the correct temperature for the food being stored.
· Store frozen food or refrigerated food inside sealed containers.
· Check the expiration date and label (storage instructions) before storing
food in the appliance.
· Do not store food for a long period of time if it spoils easily at a low
temperature.
· Do not place unfrozen food in direct contact with food that is already
frozen. It could be necessary to reduce the quantity to be frozen if freezing
every day is anticipated.
ENGLISH
OPERATION 21
· Place the refrigerated food or frozen food in each fridge or freezer
compartment immediately after purchasing.
· Store raw meat and fish in suitable containers in the refrigerator, so that
it is not in contact with or drip onto other food.
· Refrigerated foods and other food items can be stored on top of the
vegetable drawer.
· Avoid refreezing any food which has been completely thawed. Freezing any
food which has been completely thawed again will lower its taste and
nutrition.
· Do not overfill the appliance. Cold air can not circulate properly if the
appliance is overfilled.
· Cool hot food before storing. If too much hot food is placed inside, the
internal temperature of the appliance can increase and negatively affect other
foods stored in the appliance.
· If you set an excessively low temperature for food, it may become frozen. Do
not set a temperature lower than the required temperature for the food to be
stored correctly.
· If there are chill compartments in the appliance, do not store vegetables
and fruits with higher moisture content in the chill compartments as they may
freeze due to the lower temperature.
· In the event of a blackout, call the electricity company and ask how long it
is going to last.
– You should avoid door openings while the power is off.
– When the power supply gets back to normal, check the condition of the food.
Freezing the Maximum Amount of Food
If large quantities of food are to be stored, all the freezer drawers should
be taken out of the appliance except the bottom one and the food should be
stacked directly on the freezer shelves in the freezer compartment.
CAUTION
· To remove the drawers, first remove the food from drawers and then pull out
the drawers carefully. Not doing so could cause injury or damage to the
drawers.
NOTE
· The shape of each drawer may be different, insert in the right position.
Maximum Freezing Capacity
· Express Freeze function will allow the freezer to reach its maximum freezing
capacity. This generally takes up to 24 hours and automatically switches off.
· To get better air circulation, insert all inner parts like baskets, drawers,
and shelves.
22 OPERATION
Product Features
The appearance or components of the appliance may differ from model to model.
Exterior
1 This feature is only available on some models.
a Door in Door1
This is a convenient storage area for frequently-used items that require easy
access.
b InstaView1
Knock twice on the glass to turn the LED light inside the InstaView on or off.
c Door in Door Lever1
Opens the Door in Door.
Interior
*1 This feature is only available on some models.
OPERATION 23
ENGLISH
a Control Panel
Sets the fridge temperature and freezer temperature.
b LED Lamp
The LED lamps inside the fridge light up when you open the door.
c Air Filter
Reduces odours inside the fridge compartment.
d Fridge Door Basket
Stores small packages of refrigerated foods, drinks and sauce containers.
e Fresh Tray
Stores frequently-used items that require easy access.
f Door Mullion
Prevents the cold air of the fridge from leaking.
CAUTION
· To reduce the risk of scratching the door or breaking the center door
mullion, make sure that the refrigerator door mullion is always folded in.
24 OPERATION
g Fridge Shelf
Stores refrigerated foods and fresh foods. Stores the foods with higher
moisture content at the front of the shelf. The shelf height can be adjusted
by inserting the shelf in another groove of different height.
h Folding Shelf1
This is adjustable to meet individual storage needs.
i Vegetable Box
Stores fruits and vegetables to keep fresh for as long as possible.
j Extra Space
Stores small food items such as cheese and ham.
k LED Lamp
The LED lamp on the bottom of the fridge door lights up when you open the
freezer door.
l Icemaker Type A1
This is where ice is manually produced and stored.
m Icemaker Type B1
This is where ice is manually produced and stored.
n Freezer Door Basket1
Stores small packages of frozen food. Do not store ice cream or food which
will be stored for a long period of time.
o Freezer Tray
Stores small packaged frozen food or frequently-used foods. The sliding trays
allow easy access and convenience of use.
p Freezer Drawer
Stores frozen food for longer storage.
Control Panel
The actual control panel may differ from model to model.
Control Panel and Functions
*1 This function is only available on some models.
OPERATION 25
ENGLISH
a Express Freeze
This function can quickly freeze a large amount of ice or frozen foods. · This
function is enabled and disabled in turn each time you press the button. ·
This function automatically terminates after a specific period has passed.
b Freezer
Press this button repeatedly to select a desired temperature between -23 °C
and -15 °C. · The default freezer temperature is -18 °C.
c Fridge
Press this button repeatedly to select a desired temperature between 1 °C and
7 °C. · The default fridge temperature is 3 °C.
d Wi-Fi
This button allows the appliance to connect to a home Wi-Fi network. Refer to
Smart Functions for information on the initial setup of the LG ThinQ
application.
NOTE
· The displayed temperature is the target temperature, and not the actual
temperature inside the appliance.
· The actual temperature inside the appliance depends on the following
factors: room temperature, the amount of food and how often the doors are
opened, where the appliance is. Set the temperatures by considering these
factors.
· If there is any finger or skin contacts to the control panel while cleaning
it, the button function may operate.
· For optimal food preservation, increasing or decreasing 1 from the default
temperature is recommended for each compartment.
Icemaker
Before Using the Icemaker
WARNING
· Fill with potable water only into icemaker or
dispenser water tank.
26 OPERATION
NOTE
· The icemaker produces ice normally once approximately 48 hours have passed
after the appliance is initially installed.
· If half-frozen ice is put into the ice storage bin, it will cause the
exiting ice cubes to lump together. It takes about 4 hours at – 20 °C for ice
production.
· If the freezer door is frequently opened, warm air enters the freezer
compartment. It may take a longer time to freeze ice.
· Be careful not to twist the ice maker with force since it can break.
· Do not freeze the ice in the ice storage bin. This could break it and cause
appliance damage or injury.
Icemaker Type B*1
1 Remove the water tank from the top easy
icemaker.
2 Open the cover of the water tank and fill it with
water to the water level line a.
Using the Icemaker
1 This feature is only available on some models. Icemaker Type A1
1 To make ice, fill the ice tray with water and
insert it into its position.
3 Refit the cover and place the filled water tank
back into the easy icemaker.
2 Rotate the knob of the ice tray clockwise and
pull out the ice basket.
4 Rotate the knob on the easy icemaker
clockwise.
OPERATION 27
Using the InstaView
The InstaView lets you see if you’re running low on frequently used items like
beverages and snacks, without opening the fridge door.
ENGLISH
5 Lift the ice storage bin slightly and remove.
1 Knock twice on the glass to turn the LED light
inside the InstaView on or off.
NOTE
· You can remove the icemaker or ice storage bin to create more space inside
the freezer if you do not use it.
InstaView
This feature is only available on some models.
2 The LED light turns off automatically after ten
seconds.
NOTE
· The InstaView function is disabled for 2 seconds after closing the left or
right freezer door.
· Knock near the center of the glass. Knocking near the edges of the glass may
not activate the InstaView function.
· Knock hard enough so that the knocking sound is audible.
· The InstaView function may activate if a loud noise occurs near the
refrigerator.
· Clean the glass door with a dry cloth. To remove stubborn stains, slightly
moisten a clean cloth with lukewarm water or a glass cleaner. Do not spray
glass cleaner directly at the glass door.
Door in Door
This feature is only available on some models.
28 OPERATION
Using the Door in Door
Pull the lever at the bottom of the door upwards until the door in door opens.
There is plenty of storage space inside the door in door and its surrounding
baskets, allowing you to store food in an organized manner.
2 To lower the moving basket, press up to
release the levers at the side of the basket and lower the basket until it
clicks into place.
CAUTION
· Do not open the door of the appliance with the door in door open, or do not
open the door in door while the door of the appliance is open. The door in
door may be struck by the edge of the appliance and damaged.
CAUTION
· To avoid personal injury or damage to the basket or its contents, empty the
moving basket before moving it up or down.
Drawer
Using the Moving Basket
This feature is only available on some models. Adjusting the moving basket
allows taller food items to be stored more conveniently.
1 To raise the moving basket, hold the basket in
the centre and push the basket up until it clicks into place.
CAUTION
· Always empty the drawers before removing them, and use both hands when
removing and refitting them.
· Make sure that the fridge doors are fully open before removing and refitting
the drawers.
Using the Fridge Drawer
This feature is only available on some models. The crispers provide fresher
tasting fruit and vegetables by letting you easily control humidity inside the
drawer. You can control the amount of humidity in the moisture-sealed crispers
by adjusting the control to any setting between Vegetables and Fruit.
· Vegetables keeps moist air in the crisper for best storage of fresh, leafy
vegetables.
ENGLISH
· Fruit lets moist air out of the crisper for best storage of fruit.
OPERATION 29
3 Mount the fridge drawer in the reverse order of
the removal process.
Removing/Refitting the Fridge Drawer
This feature may vary depending on model purchased.
1 Open both fridge doors completely. Hold the
cover with both hands and tilt the cover slightly while pulling it out.
Using the Fresh Tray
This feature is only available on some models. Use the fresh tray to store
frequently-used items that require easy access.
1 Hold and lift up the fresh tray in the vegetable
drawer.
2 Insert the fresh tray into the holder under the
fridge shelf. Push the fresh tray completely until it stops.
· The holder may not be provided depending on model purchased.
2 Remove the contents of the drawer. Hold the
handle of the vegetable drawer and gently pull it out.
30 OPERATION
NOTE
· You can move the fresh tray left or right to find the proper position.
3 Mount the freezer drawer in the reverse order
of the removal process.
CAUTION
· The drawers are heavy. Always use two hands when removing or refitting the
drawers to avoid product damage or personal injury.
· Always open the freezer doors completely before removing or refitting the
drawers.
Using the Freezer Drawer
The sliding freezer drawers allow easy access and convenience of use.
· Use the upper compartment to store packaged frozen foods and frequently-used
foods.
· Use the lower compartment for larger frozen foods and items stored for
longer periods.
Extra Space
Using the Extra Space
This feature is only available on some models. The Extra Space compartment is
always slightly cooler than the shelf or door bin areas, so it is a convenient
place to store dairy snacks or other small items you want to keep especially
cold. It is also a handy place to defrost meat.
Removing/Refitting the Freezer Drawer
This feature may vary depending on model purchased.
1 Open both freezer doors completely. Pull out
the freezer drawer to full extension and remove all of the contents.
NOTE
· Be careful when handling and storing larger eggs. They can break if the
drawer is pushed in or pulled out while the cover is not completely closed.
· Items can also freeze in the Extra Space compartments if the fridge
compartment set temperatures are too cold.
· Do not remove the transparent pad a from the
Extra Space. The pad helps prevent food items from freezing.
2 With the drawer fully extended, lift up the front
and pull the drawer out to remove it.
ENGLISH
OPERATION 31
Shelf
CAUTION
· Glass shelves are heavy. Use special care when removing them.
· Do not clean glass shelves with warm water while they are cold. Shelves may
break if exposed to sudden temperature changes or impact.
3 Tilt the front of the shelf up and guide the shelf
hooks into the slots at a desired height.
4 Lower the front of the shelf so that the hooks
drop into the slots.
Using the Folding Shelf
This feature is only available on some models. Store taller items, such as a
gallon container or bottles, by pushing the front half of the shelf underneath
the back half of the shelf. Pull the front of the shelf forward to return to a
full shelf.
CAUTION
· Glass shelves are heavy. Use special care when removing them.
· Do not clean glass shelves with warm water while they are cold. Shelves may
break if exposed to sudden temperature changes or impact.
Removing/Refitting the Shelf
This feature may vary depending on model purchased.
1 Tilt up the front of the shelf and then lift the
shelf straight up.
Door Basket
Removing/Refitting the Door Basket
1 To remove the baskets, simply lift the basket
up and pull straight out.
2 Pull the shelf out.
2 To refit the the basket, slide the bin in the
above the desired support and gently push down until it snaps into place.
32 SMART FUNCTIONS
SMART FUNCTIONS
LG ThinQ Application
This feature is only available on models with Wi-Fi. The LG ThinQ application
allows you to communicate with the appliance using a smartphone.
LG ThinQ Application Features
Communicate with the appliance from a smartphone using the convenient smart
features. Smart Diagnosis
· If you experience a problem while using the appliance, this smart diagnosis
feature will help you diagnose the problem.
Settings
· Allows you to set various options on the appliance and in the application.
Installing LG ThinQ Application and Connecting an LG Appliance
Models with QR Code
Scan the QR code attached to the product using the camera or a QR code reader
application on your smartphone.
NOTE
· If you change your wireless router, internet service provider, or password,
delete the registered appliance from the LG ThinQ application and register it
again.
· The application is subject to change for appliance improvement purposes
without notice to users.
· Functions may vary by model.
Models without QR Code
1 Search for and install the LG ThinQ application
from the Google Play Store or Apple App Store on a smartphone.
2 Run the LG ThinQ application and sign in with
your existing account or create an LG account to sign in.
3 Touch the add (~) button on the LG ThinQ
application to connect your LG appliance. Follow the instructions in the
application to complete the process.
NOTE
· To verify the Wi-Fi connection, check that the WiFi indicator on the control
panel is lit.
SMART FUNCTIONS 33
ENGLISH
· The appliance supports 2.4 GHz Wi-Fi networks only. To check your network
frequency, contact your Internet service provider or refer to your wireless
router manual.
· LG ThinQ is not responsible for any network connection problems or any
faults, malfunctions, or errors caused by network connection.
· The surrounding wireless environment can make the wireless network service
run slowly.
· If the distance between the appliance and the wireless router is too far,
the signal strength becomes weak. It may take a long time to connect or
installation may fail.
· If the appliance is having trouble connecting to the Wi-Fi network, it may
be too far from the router. Purchase a Wi-Fi repeater (range extender) to
improve the Wi-Fi signal strength.
· The network connection may not work properly depending on the Internet
service provider.
· The Wi-Fi connection may not connect or may be interrupted because of the
home network environment.
· The appliance cannot be connected due to problems with the wireless signal
transmission. Unplug the appliance and wait about a minute before trying
again.
· If the firewall on your wireless router is enabled, disable the firewall or
add an exception to it.
· The wireless network name (SSID) should be a combination of English letters
and numbers. (Do not use special characters.)
· Smartphone user interface (UI) may vary depending on the mobile operating
system (OS) and the manufacturer.
· If the security protocol of the router is set to WEP, you may fail to set up
the network. Please change it to other security protocols (WPA2 is
recommended) and connect the product again.
· To disable the Wi-Fi function, press and hold the Wi-Fi button for 3
seconds. The Wi-Fi indicator will be turned off.
· To reconnect the appliance or add another user, press and hold the Wi-Fi
button for 3 seconds to temporarily turn it off. Run the LG ThinQ application
and follow the instructions in the application to connect the appliance.
Open Source Software Notice Information
To obtain the source code that is contained in this product, under GPL, LGPL,
MPL, and other open source licenses that have the obligation to disclose
source code, and to access all referred license terms, copyright notices and
other relevant documents, please visit https:// opensource.lge.com. LG
Electronics will also provide open source code to you on CD-ROM for a charge
covering the cost of performing such distribution (such as the cost of media,
shipping, and handling) upon email request to opensource@lge.com. This offer
is valid to anyone in receipt of this information for a period of three years
after our last shipment of this product.
Smart Diagnosis
Use this feature to help you diagnose and solve problems with your appliance.
NOTE
· For reasons not attributable to LGE’s negligence, the service may not
operate due to external factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app store policy, or app
unavailability.
· The feature may be subject to change without prior notice and may have a
different form depending on where you are located.
Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi equipped appliance, it can
transmit troubleshooting data to a smartphone using the LG ThinQ application.
· Launch the LG ThinQ application and select the Smart Diagnosis feature in
the menu. Follow the instructions provided in the LG ThinQ application.
34 SMART FUNCTIONS
Using Audible Diagnosis to Diagnose Issues
Follow the instructions below to use the audible diagnosis method. · Launch
the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow the instructions for audible
diagnosis provided in the LG ThinQ application.
1 Open the fridge door and then hold the phone
on the upper right ThinQ logo.
2 Press and hold the Freezer button for three
seconds or longer while holding your phone to the speaker until the data
transfer is complete.
3 After the data transfer is complete, the
diagnosis will be displayed in the application.
NOTE
· For best results, do not move the phone while the tones are being
transmitted.
MAINTENANCE 35
MAINTENANCE
ENGLISH
Cleaning
General Cleaning Tips
· Performing manual defrosting, maintenance or cleaning of the appliance while
food is stored in the freezer can raise the temperature of the food and reduce
its storage life.
· Regularly clean any surfaces that can come in contact with food.
· When cleaning the inside or outside of the appliance, do not wipe it with a
rough brush, toothpaste, or flammable materials. Do not use cleaning agents
containing flammable substances. This may cause discolouration or damage to
the appliance.
– Flammable substances: alcohol (ethanol, methanol, isopropyl alcohol,
isobutyl alcohol, etc.), thinner, bleach, benzene, flammable liquid, abrasive,
etc.
· After cleaning, check if the power cable is damaged.
Cleaning the Interior
· When removing a shelf or drawer from inside the appliance, remove all stored
foods from the shelf or drawer to prevent injury or damage to the appliance.
Otherwise, injury may occur due to the weight of stored foods.
· Detach the shelves and drawers and clean them with water, and then dry them
sufficiently, before replacing them.
· Regularly wipe the door gaskets with a wet soft towel.
· Door basket spills and stains should be cleaned as they can compromise
storage ability of the basket and could even be damaged.
· Never clean the shelves or containers in the dishwasher. The parts may
become deformed due to the heat.
· The automatic defrosting system in the appliance ensures that the
compartment remains free of ice buildup under normal operating conditions.
Users do not need to defrost it manually.
Cleaning the Exterior
· When cleaning the outside air vents of the appliance by means of vacuuming,
then the power cord should be unplugged from the outlet to avoid any static
discharge that can damage the electronics or cause an electric shock. Regular
cleaning of the rear and side ventilation covers is recommended to maintain
reliable and economical operation of the unit.
· Keep the air vents on the exterior of the appliance clean. Blocked air vents
can cause fire or appliance damage.
· For the appliance exterior, use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use abrasive or harsh cleaners. Dry thoroughly
with a soft cloth. Do not use contaminated cloths when cleaning the stainless
steel doors. Always use a dedicated cloth and wipe in the same direction as
the grain. This helps reduce surface staining and tarnishing.
Cleaning the Condenser Cover
Use a vacuum cleaner with a brush to clean the condenser cover and vents. Do
not remove the panel covering the condenser coil area.
We strongly recommend that this be done every 12 months to maintain operating
efficiency. Failing to do so could cause loss of cooling, higher energy usage
and compressor overheating.
36 TROUBLESHOOTING
TROUBLESHOOTING
Before Calling for Service
Cooling
Symptoms
Possible Cause & Solution
There is no refrigeration or freezing.
Is there a power interruption? · Check the power of other appliances.
Appliance is unplugged. · Plug the power plug in the outlet properly.
A fuse in your home may be blown or the circuit breaker tripped. Or the
appliance is connected to a GFCI (Ground Fault Circuit Interrupter) outlet,
and the outlet’s circuit breaker has tripped.
· Check the main electrical box and replace the fuse or reset the circuit
breaker. Do not increase fuse capacity. If the problem is a circuit overload,
have it corrected by a qualified electrician.
· Reset the circuit breaker on the GFCI. If the problem persists, contact an
electrician.
There is poor refrigeration or freezing.
Is the fridge or freezer temperature set to its warmest setting? · Set the
fridge or freezer temperature to a colder setting.
Is the appliance in direct sunlight, or is it near a heat generating object
such as cooking oven or heater? · Check the installation area and reinstall it
away from heat generating
objects.
Did you store hot food without cooling it first?
· Cool the hot food first before putting it in the fridge or freezer
compartment.
Did you put in too much food? · Maintain an appropriate space between food.
Are the appliance doors completely closed?
· Completely close the door and make sure that stored food is not obstructing
in the door.
Is there enough space around the appliance?
· Adjust the installation position to make enough space around the appliance.
The appliance contains Is the fridge or freezer temperature set to its warmest setting?
a bad smell.
· Set the fridge or freezer temperature to a colder setting.
TROUBLESHOOTING 37
Symptoms
Possible Cause & Solution
The appliance contains Did you put in food with a strong smell?
a bad smell.
· Store foods with strong smells in sealed containers.
Vegetables or fruit may have spoiled in the drawer.
· Throw away rotten vegetables and clean the vegetable drawer. Do not store
vegetables too long in the vegetable drawer.
ENGLISH
Craft Ice
Symptoms Icemaker is not making ice.
Icemaker is not making enough ice.
Possible Cause & Solution
Refrigerator was recently installed or icemaker recently connected.
· The icemaker begins producing ice approximately 48 hours after the appliance
is initially installed. The first batches of ice may not be round and clear.
In 3 ICE mode, the Craft Ice icemaker produces 1 batch of round ice about
every 24 hours.
· For more ice, select the 6 ICE mode which produces 2 batches every 24 hours.
Condensation & Frost
Symptoms
Possible Cause & Solution
There is condensation inside the appliance or on the bottom of the vegetable drawer cover.
Did you store hot food without cooling it first? · Cool the hot food first
before putting it inside the fridge or freezer.
Did you leave the appliance door open? · Although the condensation will
disappear soon after you close the
appliance door, you can wipe it with a dry cloth.
Do you open and close the appliance door too frequently?
· Condensation can form due to the temperature difference from the outside.
Wipe out the dampness with a dry cloth.
Did you put warm or moist food inside without sealing it in a container? · Store food in a covered or sealed container.
Frost has formed in the freezer compartment.
Doors may not be closed properly.
· Check if the food item inside the appliance is blocking the door and make
sure that the door is tightly closed.
38 TROUBLESHOOTING
Symptoms
Possible Cause & Solution
Frost has formed in the freezer compartment.
Did you store hot food without cooling it first?
· Cool the hot food first before putting it in the fridge or freezer
compartment.
Is the air entry or exit of the freezer compartment blocked?
· Make sure that air entry or exit is not blocked so that the air can
circulate inside.
Is the freezer compartment overfilled? · Maintain an appropriate space between items.
Frost or condensation has formed inside or outside the appliance.
Did you open and close the appliance door frequently or is the appliance door
improperly closed?
· Frosts or condensation can form if the outside air penetrates inside the
appliance.
Is the installation environment humid?
· Condensation can appear on the exterior of the appliance if the installation
area is too humid or on a humid day such as a rainy day. Wipe off any moisture
with a dry cloth.
The side or front of the appliance is warm.
There are anti condensation pipes fitted to these areas of the appliance to
reduce condensation forming from around the door area.
· The heat releasing pipe to prevent condensation is installed on the front
and side of the appliance. You may feel it particularly hot right after the
appliance is installed or during the summer. You can be assured that this is
not a problem and is quite normal.
There is water inside or outside of the appliance.
Is there water leakage around the appliance? · Check if the water has leaked
from a sink or another place.
Is there water on the bottom of the appliance? · Check if the water is from
the thawed frozen food or a broken or dropped
container.
Parts & Features
Symptoms
The appliance door is not closed tightly.
Possible Cause & Solution Is the appliance leaning forward? · Adjust the front feet to raise the front side slightly. Were the shelves properly assembled? · Refit the shelves if needed.
ENGLISH
TROUBLESHOOTING 39
Symptoms The appliance door is not closed tightly.
It is difficult to open the appliance door.
Door mullion does not fold in and out properly.
The inside lamp in the appliance does not turn on.
Possible Cause & Solution
Did you close the door with excessive force?
· If you apply too much force or speed when closing the door, it may remain
briefly open before closing. Make sure that you do not slam the door closed.
Close the door gently.
Did you open the door right after you closed it?
· If you try to open the appliance door within one minute after you closed it,
you may have difficulties because of the pressure inside the appliance. Try to
open the appliance door again in a few minutes so that the internal pressure
stabilizes.
Are front levelling legs extended, the appliance level, and doors aligned?
· Once the door baskets are filled, the doors may become misaligned,
preventing the door mullion or the Auto Open Door function from working
properly. Extend both front levelling legs fully so they are in firm contact
with the floor. Follow the instruction in the Door Alignment section to raise
the left fridge door until the door mullion is once again working properly.
Adjust the right fridge door so it aligns with the left fridge door.
Lamp failure
· Close the door and re-open. If the lamp does not turn on, please contact the
LG Electronics customer information centre. Do not attempt removal of the
lamp.
Noises
Symptoms The appliance is noisy and generates abnormal sounds.
Clicking noises
Possible Cause & Solution
Is the appliance installed on a weak floor or improperly levelled? · Install
the appliance on a solid and flat area.
Does the rear of the appliance touch the wall? · Adjust the installation
position to allow enough clearance around the
appliance.
Are objects scattered behind the appliance? · Remove the scattered objects
from behind the appliance.
Is there an object on top of the appliance? · Remove the object on top of the
appliance.
The defrost control will click when the automatic defrost cycle begins and
ends. The thermostat control (or appliance control on some models) will also
click when cycling on and off. · Normal Operation
40 TROUBLESHOOTING
Symptoms Rattling noises
Whooshing noises
Gurgling noises Popping noises Vibrating
Possible Cause & Solution
Rattling noises may come from the flow of appliance, the water line on the
back of the unit (for plumbed models only), or items stored around the
appliance. · Normal Operation
Appliance is not resting evenly on the floor. · Floor is weak or uneven or
levelling legs need to be adjusted. See the Door
Alignment section.
Appliance with a compressor was moved while operating. · Normal operation. If
the compressor does not stop rattling after three
minutes, turn the power to the appliance off and then on again.
Evaporator fan motor is circulating air through the fridge and freezer
compartments. · Normal Operation
Air is being forced over the condenser by the condenser fan. · Normal
Operation
Appliance flowing through the cooling system. · Normal Operation
Contraction and expansion of the inside walls due to changes in temperature. ·
Normal Operation
If the side or back of the appliance is touching a cabinet or wall, some of
the normal vibrations may make an audible sound. · To eliminate the noise,
make sure that the sides and back do not make any
contact with any wall or cabinet.
Wi-Fi
Symptoms
Your home appliance and smartphone are not connected to the Wi-Fi network.
Possible Cause & Solution
The password for the Wi-Fi that you are trying to connect to is incorrect. ·
Find the Wi-Fi network connected to your smartphone and remove it, then
register your appliance on LG ThinQ.
Mobile data for your smartphone is turned on. · Turn off the Mobile data of
your smartphone and register the appliance
using the Wi-Fi network.
The wireless network name (SSID) is set incorrectly. · The wireless network
name (SSID) should be a combination of English
letters and numbers. (Do not use special characters.)
TROUBLESHOOTING 41
ENGLISH
Symptoms
Your home appliance and smartphone are not connected to the Wi-Fi network.
Possible Cause & Solution
The router frequency is not 2.4 GHz.
· Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4
GHz and connect the appliance to the wireless router. To check the router
frequency, check with your Internet service provider or the router
manufacturer.
The distance between the appliance and the router is too far.
· If the distance between the appliance and the router is too far, the signal
may be weak and the connection may not be configured correctly. Move the
location of the router so that it is closer to the appliance.
42 APPENDIX
APPENDIX
Information
Product Information
Model Operating Principle Pull-Down Time (min) Cooling Time (hours) Rated
Energy Consumption (kWh/Yr.) Rated Total Volume (L) Rated Total Fresh Food
Volume (L) Rated Total Freezer Volume (L) Star Rating (Freezer) Temperature
Rise Time (hours) Specific Freezing Capacity (kg/12h)
GR-A24FDMMB
GR-B24FQ*JB
Vapour Compressor Refrigerator System
360
360
10
10
532
508
617
614
384
381
233
233
3 star
3 star
10
10
11
11
Warranty
Warranty and Service Information
The LG Refrigerator comes with 1 + 4 or 9(Selected Model) year warranty, from
the date of purchase, that comprises of a 1 year warranty on all Parts (except
Consumables, Loose Plastic Parts, Glass) in the first year and thereafter a 4
or 9(Selected Model) year Additional warranty on the compressor, from the
date of purchase of the product, provided always that the warranty card bears
the rubber stamp, date and signature of our Authorised Dealer.
4 or 9(Selected Model) YEAR ADDITIONAL WARRANTY ON COMPRESSOR The 4 or
9(Selected Model) year warranty on Compressor will continue even after the
expiry of 1 year period from the date of purchase. This warranty covers
Compressor only. Gas/Gas Charging will be charged to the customer. Gas
charging is included only when compressor is defective & inoperative. During
the additional warranty period, it does not cover any part such as condenser,
freezer, capillary, suction line, overload protector, relay, thermostat etc..
Standard visiting charges will be applicable within the municipal limit of
town where LG Electronics India Pvt. Ltd. (LGEIL) has its Authorized Service
center, Service outside municipal limit will attract to and fro traveling,
other incidental expenses in addition to standard visiting charges, as
prevailing from time to time. During the warranty period, only the part
replaced or repaired shall be free of costs, but service charges shall always
be payable by the customer.
TERMS & CONDITIONS
- The warranty is confined to the first purchaser of the Refrigerator only & is non-transferable.
ENGLISH
APPENDIX 43
2) Repairs & replacements will be carried out by the dealer from whom the
product has been purchased, or through the Authorized Service Centers of
LGEIL. In case the customer shifts the place of residence during warranty
period, it is advised to contact Authorized Service Centre directly or call
our help line.
3) Repairs under warranty shall be carried out by an authorized service
personnel only. The details of centralized help lines are attached.
4) For units installed beyond municipal limits of the jurisdiction of
company’s Authorized Service Center, it is responsibility of the purchaser to
contact the nearest authorized service center and bring the unit to the
authorized service center at its own cost and risk. All expenses incurred in
collecting the units or parts thereof from the company’s authorized service
center, as well as expenses incurred with deputizing of service
personnel/technicians towards conveyance and other incidentals etc. will be
borne by the customer. Local Charges for transportation and handling charges
may vary from location to location. Customers are advised to verify before. In
case the customer desires to bring the unit on its own to the Authorized
Service Centre, the same shall be at its own risks & consequences.
5) The concerned authorized service center will advise the customer whether to
effect the repairs at site or at the authorized service center.
6) Call registered with the centralized helpline/Authorized service center,
wherein only cleaning of the unit/parts in the unit due to dust accumulation
on portions of the unit, general explanations/ returning, are not to be
considered as defects.
7) In case of repairs or replacement of any part/s of the unit, this warranty
will thereafter continue and remain in force only for the unexpired period of
the warranty. Replacement of parts would be purely at the discretion of LGEIL
alone. In case the replacement of the entire unit is being made, (subject to
the sole discretion of LGEIL), the same model shall be replaced and in the
event such model has been discontinued, it shall be replaced with the model of
price equivalent at the time of purchase.
8) In case of any damage to the product / customer abuse/ repairs by un-
authorised personnels/ misuse detected/ by the Authorized Service Center
personnel, the warranty conditions are not applicable and repairs will be done
subject to availability of parts and on a chargeable basis only.
9) This warranty shall not cover any consequential or resulting liability,
damage or loss to property or life arising directly or indirectly out of any
defect in the Refrigerator. The company’s obligation under this warranty shall
be limited to repair or providing replacement of defective parts only under
the warranty period.
10) The company or its Authorized Service Center reserves the right to retain
any part/s or component replaced at its discretion, in the event of a defect
being noticed in the equipment during warranty period.
11) While the company will make every effort to carry out repairs at the
earliest, it however is made expressly clear that the company is under no
obligation to do so in a specified period of time.
12) In the event of any unforeseen circumstance, and spares not being
available, the company’s prevailing depreciation rules may apply on the
purchaser to accept as a commercial solution in lieu of repairs.
13) Warranty does not cover accessories external to the equipment supplied by
the dealer.
14) If any coloured internal or external components are replaced, there will
be commitment to ensure that the shades match with the original or other
components. The replaced shades, patterns, tints may vary from the customer’s
unit due to continuous usage of the unit. Any matching components changed at
customer’s request will be on chargeable basis except the component which
actually needed.
15) Free Installation or Demo of the product, can be availed only once &
within 3 months from the date of purchase.
16) Any extended warranty offered by LGEIL has to be supported by relevant
proof.
44 APPENDIX
17) Warranty shall expire after the warranty period as mentioned above even if
the Refrigerator may not be in use for any time during the warranty period for
any reason.
18) This warranty will automatically terminate on the expiry of the warranty
period of 12 months, even if the Refrigerator may not be in use for any time
during the warranty period for any reason. The warranty on compressor will
automatically terminate on expiry of 4 or 9*(Selected Model) years (after 1
year warranty period) even if the Refrigerator may not be in use for any time
during the said period for any reason.
19) Only courts in state of Delhi and places where LGEIL has its branch office
shall have the jurisdiction for settling any claims, disputes arising under
the warranty.
Warranty is not applicable in any of the following cases : 1) The warranty
card is not completed properly at the time of purchase. 2) The completed
warranty card is not presented to authorized service personnel at the time of
service
of the product. 3) The product is not operated according to instructions given
in the Operating Instruction Booklet. 4) The product is used for commercial
purposes. 5) The product has failed under certain conditions like water
logging, flood, fire, misuse etc. 6) Defects are caused by improper or
reckless use, which shall be determined by the company
personnel. 7) Any repair work is carried out by persons other than authorized
service personnel. 8) Defects are caused by due to causes beyond control like
lightening, abnormal voltage, acts of God or
while in transit to service center or purchaser’s residence. 9) Any issue is
caused by usage of 3rd party product like voltage stabilizer, power outlet
socket, MCB,
extension board etc. 10) Defects/malfunction caused while in transit to
service centre or purchaser’s residence. 11) Defects caused by rodents bite or
by pests and vermin ants/Insects/animals/birds etc. 12) The warranty is not
valid in case, the serial number is deleted, defected or altered. 13) Damage
to the product or any part/s due to transportation or shifting is not covered
by warranty. 14) Use of knife or sharp instrument is used to remove the ice
trays or Ice from the freezer or to remove
the frost mechanically and as a result Compressor, Evaporator, Condensers,
capillary, suction line & other related items get spoiled.
CUSTOMER’S COPY
This card is valid only if it is filled in and stamped by our authorised
dealer on the date of purchase.
Memo
Memo
Memo