Discover Adapt 20 Bluetooth UC Wireless Headset User Guide

Discover Adapt 20 Bluetooth UC Wireless Headset

Introduction

The Adapt 20 is a wireless Bluetooth headset for use with mobile phones and in the office. When mobile phones replace ordinary phones in the office, you need a comfortable and ergonomic solution for those who spend long hours on the phone. The Adapt 20 is such a solution, a truly comfortable headset with good sound quality, built for comfortable all-day wear.
As an accessory, there is a USB Bluetooth dongle for the PC. With the dongle, you can connect your headset to a computer and use it as an audio device and a call control device for soft clients such as Microsoft Teams as well as for streaming audio.

Features

• Bluetooth Version 5.0, with improved data transfer, security, and connectivity.
• Designed for music and speech
• Up to 20 hours of talk time.
• Up to 96 hours of stand-by time
• Up to 30 meters working range
• Voice prompts in 10 different languages
• A2DP for stereo music
• Volume control buttons
• Answer/End a call button
• Dedicated microphone mute button
• Last number redial
• Low battery/battery level indicator
• Supports two connections simultaneously
• Adjustable headband with soft ear cushion for all-day wearing comfort
• LED status indication
• Charging cable and Headset Hanging Hook included
• The headset can be charged during use

Direct charging from the USB port of your PC
If the headset has been out of use for some time, it may take up to 4 hours to charge fully.
Normal charging time is 2-3 hours. A low battery is indicated by the flashing red LED on the headset.

What’s Included

Set Voice Prompt Language

Voice prompt languages:

• English, French, Spanish, German, Italian, Dutch, Russian, Danish, Swedish, Norwegian
• To select your chosen language, the headset should not be connected to any Bluetooth devices.
• Nudge the “volume up/down” button towards the “+ or -” and the next available language will be heard. Stop nudging the button when you hear your chosen language announced.

Attaching the headband

• To attach the microphone boom arm to the headband, align the triangle shape on the microphone boom arm with the triangle shape on the headband and push to click into place.
• The microphone boom arm will then rotate to your required position.

Detaching the headband

• How to detach the microphone boom arm from the headband correctly:

• Supporting the neck of the headband with your index and middle fingers, gently push the microphone speaker with your thumb from inside the ear cushion to detach the microphone boom arm from the headband.

• DO NOT push on the microphone boom arm through the ear cushion without supporting the neck of the headband to detach it the boom arm from the headband. Doing this may cause the ear cushion and gimbal mechanism to come away from the headband.

Positioning the Microphone

• Holding the headset, rotate the headband to bring the boom close to your cheek.
• The ideal position for the microphone is at the corner of the mouth, not in front of it, but approximately 30mm (2 finger width) away from the mouth.
• Ensure that the side of the microphone is pointed towards your mouth.
• The microphone boom arm is flexible, so you can gently bend the boom and position it to suit the curve of your face.

Headset Charging

• The USB cable can be plugged into either a computer or a USB wall charger.
• If the headset has been out of use for some item, it may take up to 4 hours to charge it fully.
• Normal charging time is 2-3 hours.
• A low battery is indicated by the flashing red LED on the headset.

Microphone Boom Volume Control

Volume adjustment

• Nudge the volume up/down button to the “+ or -” symbols to adjust the listening volume.
• There is a raised notch that makes it easy to find.

Note that high listening volume settings may cause echo or other noise on the line, for one or both parties on the line. Try to lower the listening volume if this is the case.
Important! – High listening volume settings may be harmful to your hearing.

Mute On/Off

• When on a call, press and release the mute button, and “Mute On” is heard in the speaker.
• Press again to resume the call and “Mute Off” is heard in the speaker.

IMPORTANT: Volume Settings

• Set the headset earphone volume on your PC to maximum.
• Set the microphone volume within your PC settings to a mid-range volume.
• Make a test call to regulate the microphone sound on your PC settings and fine-tune the speaker sound using the speaker volume switch on your headset.
• There is a small notch on each volume button that makes them easy to find.

Turning the Headset On and Off

Turn on the headset
Press and hold the answer button for 2 seconds. Release the button when the purple LED flashes 3 times and the “Power on” voice notification is heard in the speaker.
Turn off the headset
Press and hold the answer button for 3 seconds. Release the button when the purple LED flashes once and a “Power off” voice notification is heard in the speaker.

Pairing
Before using the headset, it must be paired and connected to another Bluetooth device, such as a mobile phone. For specific instructions, check the user guide of your phone.

General procedure

• Turn on the Bluetooth function on your phone.
• Put the headset in pairing mode (make sure the headset is switched on, press and hold the pairing button for 4 seconds until the blue LED flashes rapidly)
• Perform a search for Bluetooth devices on your phone.
• Connect to >>Adapt 20<< when found.
• Blue LED is On and a “Connected” voice notification is heard in the speaker when pairing is completed.

Different smartphones have different ways to handle Bluetooth devices. Read the user manual of your phone for more information. Some phones will connect to the headset automatically when it is within range, for example when you return to your office. For other phones, it may be necessary to reconnect manually when the connection has been broken.
The pairing mode is active for 3 minutes. After that, the headset will enter standby mode. If you want to cancel the pairing mode, press the answer button, and then the “Pairing Cancel” voice notification can be heard.

Using the headset

Answer a call

• Press the ‘Answer button’ Button 1 briefly.

Reject a call

• Press Button 1 for 2 seconds while an incoming call, and “Call rejected” are heard in the speaker.

Make a call

• Dial the number on the mobile phone and press Button 1 briefly.

End a call

• Press Button 1 briefly, or end the call on the mobile phone.

Last number redialing

• Press Button 1 briefly twice and you can hear the “Redialling” voice notification in the speaker.

1

|

Short Press

| Incoming Call| Accept Call
On Talk Mode| End Call
Idle| Connection & Battery Status

Long Press

| Powered On| Power Off
Power Off| Power On
Incoming Call| Call Reject
Pairing Mode| Pairing Cancel
Double Press| Sync to BT Host| Redial (Smartphone Only)

2

|

Short Press

| On Talk Mode| Mute On/Off
Listen to Music| Pause On/Off
Microsoft Teams Optimised| Teams Pop Up
Long Press| No Condition| Pairing Mode

3

| Short Press| On Talk Mode| Volume Up
Listen to Music| Volume Up
Long Press| Listen to Music| >>Fast Forward (SmartPhone Only)
Not Synced to BT Host| Change Voice Prompt’s Language

4

| Short Press| On Talk Mode| Volume Down
Listen to Music| Volume Down
Long Press| Listen to Music| <<Fast Rewind (SmartPhone Only)
Not Sync’d to BT Host| Change Voice Prompt’s Language
1 + 3| Long Press (>3.5 sec| )         During Power Off| Reset pairing info.

Adapt 20 USB Dongle

Troubleshooting

If you have problems connecting the headset to your smartphone, do as follows:

• Check that the headset is charged, turned on, and within 10 meters of the phone.
• Check that Bluetooth is switched on your phone.
• Check that the headset is listed as a headset device in your phone and also connected. You may need to re-connect to the headset
• Try removing the headset from the phone, then pair and connect again.
• If the headset stops functioning, even though it is fully charged: Reset the headset by switching it off, wait for 15 seconds, and then turn it on again. You might try to reset the phone as well.

Some features are not possible to use with certain phone models:

• Check the user manual of your smartphone for missing settings or functions that need to be activated.
• Different mobile phone manufacturers may implement Bluetooth functions in different ways.
• The unit should work with all phones that support the Headset and Hands-free Bluetooth profiles, but functionality may vary depending on the telephone model you use. You might also want to check for the latest firmware for your phone.

Maintenance

Your headset is a technically advanced device containing circuit boards and fine mechanics, made from top-grade components. To increase reliability and life span, always treat your headset with care.

• Do not expose the headset to moisture, liquids, rain, or dust.
• Store the product in a dry and dust-free location.
• Use a dry cloth to clean your headset.
• Do not store a fully charged headset on the charging stand for long periods.
• In the interest of hygiene, it is advisable to replace the ear cushions of your headset every 6 months. Ear cushions are available to purchase as spare parts.

Optional Accessories

Discover DA202
Replacement Monaural Headband
PN: 94-202-01

• Optional wearing style for those who prefer to confer with colleagues. The modular system of the Adapt 20 allows you to swap headbands from binaural to monaural and vice versa to suit the way you work.

Adapt 20 Duo Headband
Replacement Binaural Headband PN:

• Optional wearing style to allow you to concentrate on the call.
• The modular system of the Adapt 20 allows you to swap headbands from monaural to binaural and vice versa to suit the way you work.

Adapt 20 Microphone Boom
Replacement Microphone Boom PN:

• Longer Life – Because of the modular design of the Adapt 20, if the microphone boom breaks outside of warranty, you only need to replace half of the headset (one part), which means a longer life for the headset and a cost saving because you do not need to replace the complete headset.

Adapt 20 Charging Base
Optional Headset Charging Solution PN:

• Connects to your PC via Type-A USB to Micro USB cable.

Technical Information

Safe and efficient use
Do not expose your product to humidity, liquid, or extreme temperature conditions. Such conditions or other rough treatments such as dropping or bending the product may damage it. Do not use any accessories or chargers other than the original intended for use with this product. Neither headset nor charger contain any user-serviceable parts, and must not be opened.
A Bluetooth device uses radio signals to communicate with other devices. The power of this radio signal is low, maximum of 0.001 Watts. Do not use the product where it is forbidden, for example in airplanes, at hospitals, in blasting areas, or in explosive atmospheres. Radio signals may interfere with other electronic devices, especially if these are not shielded.

Permanent hearing loss may occur if headsets are used at high listening volumes for longer periods.
Set the volume to a safe level. You can adapt to high listening volume over time, especially in a noisy environment where the level of sound may seem normal even if the volume is high. Reduce the time you use a headset with a high listening volume.

Battery information
The device is equipped with a rechargeable Lithium-polymer battery. A new battery will need a few charging cycles before it can reach maximum capacity. A fully charged battery will lose its charge over time even if the headset is not used.
Battery capacity and life span may be reduced if the device is exposed to extremely high or low temperatures, for example, if it is left in a car. A device with a cold or hot battery may stop working until it is back to normal (room) temperature. Battery capacity at temperatures below -0 °C is reduced. Never dispose of batteries in an open fire as they may explode. Always dispose of used batteries and electronic devices according to your local recycling regulations.

FCC STATEMENT

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

FCC Notification to users
This equipment has been tested and found to comply with the limits for a CLASS B digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used under the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference, the user is encouraged to try to correct the interference by consulting with a dealer or an experienced technician for technical assistance. Any changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

WARNING & SAFETY INFORMATION
The antenna(s) used for this device must be installed to provide a separation distance of at least 20cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

www.discoverheadsets.com.

References

• Discover Headsets

Read User Manual Online (PDF format)

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