HOOCOO HCIM-40 Commercial Ice Maker Machine User Guide

June 16, 2024
HOOCOO

HOOCOO HCIM-40 Commercial Ice Maker Machine

Product Information

  • Specifications
    • Model: HCIM-40
    • Type: Commercial Ice Cube Maker
    • Water Supply: Tap water
    • Power Source: Electrical
    • Dimensions: [insert dimensions]
    • Weight: [insert weight]
  • Safety & Warnings
    • Ensure to read all warnings and instructions in this user guide prior to first use. Retain for future reference.
  • Warning
    • [insert warning details]
  • Components List
    • [insert components list details]
  • Installation
    • The following steps describe how to install the HCIM-40 Commercial Ice Cube Maker:
    • Connecting the Water Supply Pipe
      • Note: The filter may also be mounted to a wall using the included water filter brackets.
      • Attach the water tap connector seal (2) to the water tap connector (3).
      • Connect one end of the 1.2m water supply pipe (4) to the water tap connector (3) and the other end to the water supply valve connector (7).
      • Ensure a proper seal by attaching the water supply valve connector seal (8) to the water supply valve connector (9).
    • Connecting the Water Discharge Pipe
      • The water discharge pipe (740mm in length) comes pre-installed on the back of the icemaker.
      • Extend the pipe and connect it to the sewer.
      • To prevent the discharged water from flowing back into the icemaker, ensure the highest point of the discharge pipe is higher than the sewer.
    • Adjusting the Legs
      • Adjust the two legs by twisting them until the icemaker is level. Screw down the two adjustable legs into the nuts on the icemaker.
  • Operation
    • The HCIM-40 Commercial Ice Cube Maker operates as follows:
    • Ice Making
    • The water pump will start pumping water through the icemaker into the evaporator to form the mould of the ice cubes.
    • The condenser will pump refrigerant to cool the water down and turn it into ice.
    • The sensor inside will detect when the water has frozen into ice and regulate the thickness of the ice cubes.
    • Note: Ice can also be made using the manual operation mode button on the display. Refer to the Display section below for details.
  • Cleaning & Care
    • To clean and maintain the HCIM-40 Commercial Ice Cube Maker, follow these steps:
    • Preparation
    • Before cleaning, remove any ice cubes from the cabinet. Ensure the main power and tap are turned off.
    • Cleaning Process
    • Note: The spray water pipe should be cleaned at least every 6 months.
    • [insert cleaning step details]
    • [insert cleaning step details]
    • [insert cleaning step details]
    • Automatic Cleaning Mode
    • In addition to manually cleaning the icemaker, users can activate the automatic cleaning mode by pressing the clean button on the electrical box while the icemaker is making ice.
    • The icemaker’s refrigeration system will stop as it begins the cleaning process.
    • The whole process takes around 30 minutes.
    • Once the cleaning is complete, check the location of the float pre-installed inside the icemaker.
  • Troubleshooting
    • [insert troubleshooting details]
    • Notes
    • [insert additional notes]
  • FAQ
    • Q: How often should I clean the spray water pipe?
    • A: The spray water pipe should be cleaned at least every 6 months.
    • Q: How long does the automatic cleaning mode take?
    • A: The whole process takes around 30 minutes.
    • Q: What should I do if the icemaker is not making ice?
    • A: [insert troubleshooting steps]

SAFETY & WARNINGS

Ensure to read all warnings and instructions in this user guide prior to first use. Retain for future reference.

  • To avoid electric shock,do not allow water or any other liquid touch the plugs, motors and any other electrical parts of the ice cube maker.
  • Ensure all components are accounted for in the package. If any components are missing, contact [email protected] for assistance.
  • Ensure the distance between the air vents of the ice cube maker and the wall is more than 50cm.
  • To prevent damage and water leakage, do not bend any of the pipes connected to this ice cube maker.

WARNING

  • The ice cube maker should strictly be operated by professionals or other trained personnel.
  • Do not disassemble or repair the icemaker yourself. This should be done by professionals.
  • Any disassembly or repairs should be performed when the icemaker is turned off.
  • For safety reasons, ensure the ice cube maker is securely connected and positioned on the ground during use.
  • Ensure the socket used to power the icemaker is working properly.
  • The voltage required to power this icemaker is 110V-120V, 60 1 Hz.
  • Ensure the amount of power used is consistent with that specified on the icemaker that the bias voltage is less than 10% of rated voltage. If the voltage used to power the icemaker is 士 10% over the rated voltage, this may lead to damage to the icemaker. An automatic voltage regulator may need to be used.
  •  Wiring must be done by professionals.
  • Do not use flammable sprays or substances on or in the icemaker.
  • When moving the ice maker, it should be carried at an angle of no more than 45°.
  • Operating temperature: 10°C -38°C
  • Operating humidity: Relativity humidity of玉90%
  • If wires need replacing, stop use immediately and contact [email protected].
  • Before performing maintenance on the ice cube maker, ensure the power has been switched
  • Keep the ice cube maker away from heat sources (for examples, stoves, ovens, heaters).
  • Position the ice cube maker is a well-ventilated area.
  • Keep the ice cube maker dry and clean at all times.

COMPONENTSUST

  • lcemaker (x1)
  • Ice shovel (x2)
  • Water filter (x1)
  • 1.2m water supply pipe (x2)
  • User guide (x1)

OVERVIEW

  1. Control Panel
  2. Air Vent
  3. Compressor
  4. Fan
  5. Machine legs
  6. Chassis
  7. Cabinet Components
  8. Condenser
  9. Rear Panel
  10. Rear Panel
  11. Evaporator
  12. Light Strip
  13. Spray Water Pipe
  14. Ice Maker Sink
  15. Slideway
  16. Top Panel Door
  17. Door

Installation

  • Open the package and move the icemaker to a well-ventilated grounded area. The icemaker has an operating temperature of between 10°C – 38°C, and operating humidity of ?90%.
  • Keep the distance between the air vents of the machine and the wall to be at least 50cm.
  • Do not place the icemaker near any heat sources (for example, stoves, ovens, heaters).
  • Ensure the water temperature and pressure are appropriate.
  • For best results, it is recommended the temperature of water from the inlet be 0.6°C – 32°C and the pressure be 0.138-0.552MPa.
  • Water should be drained using a sewer. Ensure the sewer that will be used is clean and unblocked.

Installation diagram

  1. Tap
  2. Water tap connector seal
  3. Water tap connector
  4. 1.2m water supply pipe
  5. Filter
  6. 1.2 m water supply pipe
  7.  Water supply valve connector
  8.  Water supply valve connector seal
  9. Water supply valve

Connecting the water supply pipe

  • Take out the water supply pipes from accessory bag to connect to the tap and water supply valve.
  • Place the water tap connector seal (2) and water tap connector (3) onto the tap. Slide through the end (with the steel balls) of the 1.2m water supply pipe (4). Hold the steel ball end and secure it to the water tap connector (3).
  • Connect the other end of the water supply pipe to the filter (5).
  • Take the 1.2m water pipe (4) and connect one end to the filter (5). Twist and secure the water supply valve connector (7) over the other end of the water pipe (4).Place the water supply valve connector seal (8) over the water supply valve (9) and screw the 1.2m water supply pipe clockwise (6) to secure it to the water supply valve (9).
  • Check the connection for leaking. Tighten if necessary.

Note: The filter may also be mounted to a wall using the included water filter brackets.

Connecting the wate『dischargepipe

  • The water discharge pipe (740mm in length) comes pre-installed on the back of the icemaker. Extend the pipe and connect it to the sewer.

Note: To prevent the discharged water flowing back into the icemaker, ensure the highest point of the discharge pipe is higher than the sewer.

Adjusting the legs

  • Adjust the two legs by twisting them until the icemaker is level. Screw down the two adjustable legs into the nuts on the ice maker.

Operation

  1. Powering on
    • Switch on the power to the icemaker by pressing the power button on the display. Turn on the tap and water supply valve. Fill the icemaker sink with water.
  2. Water pressure balancing
    • Upon first use, the icemaker will then automatically go through a process using the water supply, water pump and pre-installed drain valve to balance the water pressure in the machine.
    • This process will take around 5 minutes. Usually, the machine is connected to the power source continually.
    • Note:
    • If the main power switch is kept on the icemaker, this pressure balancing process will occur after every 30 icemaking cycles.
    • If the main power switch is turned off, this pressure balancing process will begin every time the machine is first turned on and filled with water.
  3. lce making
    • The water pump will start pumping water through the icemaker into the evaporator to form the mould of the ice cubes.
    • The condenser will pump refrigerant to cool the water down to turn it into ice.
    • The sensor inside will detect when the water has frozen to ice, and regulate the thickness of the ice cubes.
    • Note:
      • The icemaker will take a few minutes after turning on to start up and prepare for icemaking.
      • For the fastest results, ensure the door is closed during the icemaking process.
      • The fan will start and stop intermittently to regulate the condenser’s temperature during the icemaking process.
      • During first use, the icemaker may take longer to form ice cubes due to the higher temperature in the water inlet.
  4. Ice release
    • Once the ice cubes are ready, the water pump will stop. The water supply valve will open and any remaining water will go into the sink.
    • The condenser will then start a heating process to release the ice cubes from the mould. This process will take around 2 minutes, following which the ice cubes will drop into the cabinet.
    • The ice cubes will hit the sensor located on the「ight side of the retaining board to signal for a new icemaking cycle to begin. Water will then start pumping back into the ice maker to make more ice.
    • After every four ice-making cycles, ensure to drain the water out of the sink.
    • Note:
      • If the cabinet is full of ice cubes, ice cubes may become stuck between the retaining board and the evaporator, causing the retaining board to move away from its original position and stop the machine from making ice.
      • Remove the stuck ice cubes to allow the retaining board to return to its original position.
      • The machine should resume icemaking.
      • Ice can also be made using the manual operation mode button on the display. Refer to the “Display” section below for details.

Display

Powe

  • When the power is switched on, it turns the icemaker on/off.
    • Press the button to turn on.
    • Press and hold the button for 3 seconds to turn it off.

Manual operation mode button

When the icemaker is turned on, it will operate in the standard automatic mode. However, if users desire further adjustments, ice can be made using this manual operation mode.

  • Once the icemaker is switched on, press the button to enter cooling mode. The cooling system within the icemaker will begin in preparation for icemaking.
  • Press again to enter the icemaking mode. Water will begin to be pumped into the icemaker to start forming ice.
  • Press again to enter ice release mode. The completed ice will be slightly heated to 「elease out of the mould into the cabinet ready for collection.
  • Press again to return to the cooling mode. If the cabinet is full, it will enter ice-full mode. The display will show a prompt to notify the cabinet is full.

Light /cleaning button

  • Press and hold this button for 3 seconds to enter the cleaning mode. Water will start cycling through the to clean the pipes and evaporator. This cleaning process will automatically finish after 20 minutes.
  • Unscrew the pre-installed sewerage cap at the back of the icemaker to drain out the liquid. Once drained, screw the cap back on.
  • When the icemaker is turned on, press this button to turn the light inside the icemaker on/off.
    • Note:
    • Pressing and holding the button for 3 seconds during the cleaning mode will stop the icemaker cleaning.
    • The icemaker will then turn off.
  • Increase/ time button
    • Press this button to enter the ice thickness adjustment setting. Every subsequent press will increase the icemaking time by one minute. The longer the icemaking time, the thicker the ice cube.
    • Press and hold the button for 3 seconds to switch the display to show the countdown for the next ice drop or the amount of time the machine has been running in making ice on any given occasion.
  • Decrease/ condenser temperature button
    • Press this button to enter the ice thickness adjustment setting. Every subsequent press will decrease the icemaking time by one minute. The shorter the icemaking time, the thinner the ice cube.
    • Press and hold the button for 3 seconds to switch the display to show the temperature of the condenser (displayed with “L”) or the water temperature (displayed with “S”).
  • Scheduled start
    • This mode allows users to set a scheduled time for the icemaking to begin making ice.
    • Ensure the icemaker is on standby (power switch on, icemaker is off).
    • Press the increase/time button to enter the time settings. Press the increase/time and decrease/condenser temperature buttons to adjust the scheduled start time.
    • The icemaker can be set to start between 1 and 18 hours from the time of setting.
    • Press the power button to confirm the start time. From here, the display will show a countdown leading to the scheduled start time.
    • Refer to the table below for other display descriptions.

Display shows /Description

  • P 00: Power on delay
  • CLE: icemaker in cleaning mode
  • P x: xx I icemaker in cooling mode
    • It will display the time remaining in this mode.
  • xx: xx icemaker in icemaking mode
    • It will display the time remaining in the icemaking mode.
    • During ice thickness adjustment
    • Whilst flashing, it will display the adjusted icemaking time
  • H x:xx lacemaker in shedding mode
    • It will display the time remaining in this mode.
  • FUL icemaker is full. When ice is removed, the display will flash.

Time required for one icemaking cycle

  • Ambient temperature/Time
    • 10°C-20°C
    • 15min-16min
    • 20°C-32°C
    • 16min一18min
    • 32°C-35°C
    • 18min-21min

Note:
There are other factors for example, humidity that will also affect the amount of time needed for one cycle. The above table is only intended as a reference.

CLEANING & CARE

  • These steps should also be followed if the icemaker has not been used for an extended period prior to use.
  • Before cleaning, remove any ice cubes from the cabinet. Ensure the main power and tap are turned off.
  • Clean the exterior and the interior cabinet with water. Neutral detergents (those containing no alkaline and bleaches) may also be used with water.
  • Wipe down the icemaker with a soft towel.

Notes:

  • Do not harshly spray (for example, using a pressure cleaner) the machine directly.
  • Do not use alkaline dete「gents, perfumed soap, lapping powder, boiling water, banana oil and any other organic solvents to clean the icemaker.
  • Grasp and carefully pull the air vent off the front of the icemaker. Use a dust collector brush to clean the dust off the condenser.

Notes:

  • To avoid damage to the condenser, do not use iron or other metal tools to remove the dust.
  • It is recommended to clean the condenser every 3 months.
  • Open the door and remove the spray water pipe. Open the cover and scrub all buildup every hole in the pipe until all holes are clear.
  • Close the cover and insert the spray water pipe back into the icemaker.
    • Note: The spray water pipe should be cleaned at least every 6 months.
  • Screw off all pre-installed nuts from all nozzles on the pipes. Remove and clean the plates that are sandwiched between the nozzle and the nut. Ensure the holes on each plate are clear.
  • After cleaning, secure the plates and nuts back onto the nozzle.
  • Unscrew the pre-installed cap the drain valve and drain out all dirty water. Once drained, screw the cap back onto the drain valve.

Automatic cleaning mode

  • In addition to manually cleaning the icemaker, users can press the “clean” button on the electrical box whilst the icemaker is making ice to activate the automatic cleaning mode.
  • The icemaker’s refrigeration system will stop as it begins the cleaning process. The whole process takes around 30 minutes.
  • Once complete, check the location of the float pre-installed inside the icemaker.
  • If the float is located close to the bottom, this is normal. The icemaker will then the water pressure balancing process and the water level inside the icemaker will be regulated.

Descaling

  • For the safe and efficient use, all pipes, valves, the evaporator, and water pump should be descaled at an interval of at least every 3 months.
  • Pour food-grade descaling agent, diluted citric acid with a 20% concentration, or white vinegar into the icemaker sink and activate the cleaning mode by either pressing and holding down the Light/ cleaning button on the display for 3 seconds.
  • Meanwhile, use a brush to clean and limescale on surfaces.
  • After the icemaker completes its cleaning, activate the cleaning mode three times using clean water from the tap to flush out residue acids, ensure food safety and to prevent corrosion damage to components.

Wate filter

  • The water filter should be replaced regularly for proper hygiene and due to damage caused by limescale build-up over time. If replacement is required, contact [email protected] fo r further assistance.

TROUBLESHOOTING

HOOCOO-HCIM-40-Commercial-Ice-Maker-Machine-fig-1
\(19\)HOOCOO-HCIM-40-Commercial-Ice-
Maker-Machine-fig-1 \(20\)

Fault code chart

HOOCOO-HCIM-40-Commercial-Ice-Maker-Machine-fig-1
\(21\)HOOCOO-HCIM-40-Commercial-Ice-
Maker-Machine-fig-1 \(22\)

NOTE FAQS:

  • The machine displays E03. What can I do?
    • Our machine is accompanied by a detailed manual, you can refer to the code of the manual to understand the problem and deal with it.
    • If you still haven’t dealt with the above method, you can contact us via email: [email protected].
  • What is the warranty and return policy?
    • The Model of this Commercial ice machine offers a year warranty on parts and a two-year warranty on the compressor.
    • 30-day return policy promised from us.

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