FFHS-27 Hot Hold Dry Moist Food Warmers

Product Information

Specifications

• Removable Front Panel

• Control Keypad USB

• Dry/Moist Reversible Insert (behind Removable Front Panel)

• Operates with four (4) High Temperature Food Pans, 1/3 Size,
  2.5 or 4 Deep, with or without Handle

• On/Off Switch

• Operates with 120V/15Amp Generic Electric Outlet and NEMA 5-15P
  Receptacle, 6 ft. Power Cord

Product Usage Instructions

Before Installation

Upon receipt of your Equipment, follow the steps below:

1. Immediately uncrate, unpack and inspect for potentially
   concealed shipping damage.

2. If your Equipment is found to be damaged, save all packing
   materials.

3. Contact your delivery carrier immediately for further
   instructions.

Shipping Damage Claim Instructions

If shipping damage to the Equipment is discovered or suspected,
follow these guidelines:

1. Write down a description of the damage or the reason for
   suspecting damage as soon as it is discovered. This will help in
   completing the claim forms later.

2. Notify the carrier that delivered the shipment as soon as
   damage is discovered or suspected.

3. Arrange for the carrier’s representative to examine the
   damage.

4. Complete all carrier claim forms and have the examining carrier
   sign and date each form.

Installation

Before installing or servicing the equipment, read the
Operator’s Manual and Service Manual thoroughly.

Operating Instructions

Follow these steps to operate the equipment:

1. Make sure the equipment is connected to a 120V/15Amp Generic
   Electric Outlet using the provided 6 ft. Power Cord.

2. Ensure the On/Off Switch is in the OFF position.

3. Place the desired High Temperature Food Pans (1/3 Size, 2.5 or
   4 Deep) with or without Handle into the equipment.

4. Turn the On/Off Switch to the ON position to start the
   equipment.

5. Use the Control Keypad USB to adjust the temperature settings
   as needed.

Cleaning Instructions

Follow these steps to clean the equipment:

1. Ensure the equipment is unplugged and cooled down before
   cleaning.

2. Remove the Removable Front Panel.

3. Clean the interior and exterior surfaces of the equipment using
   a mild detergent and a non-abrasive cloth.

4. Dry thoroughly before reassembling and using again.

Warranty Statement

The warranty information can be found in the operator’s
manual.

FAQ

Q: What size food pans can be used with this equipment?

A: This equipment can accommodate four (4) High Temperature Food
Pans, 1/3 Size, 2.5 or 4 Deep, with or without Handle.

Q: What type of outlet does this equipment require?

A: This equipment operates with a 120V/15Amp Generic Electric
Outlet and NEMA 5-15P Receptacle.

Q: How long is the power cord?

A: The power cord provided with this equipment is 6 ft.
long.

OPERATOR’S MANUAL HOT HOLD® SERIES
WARNING: To reduce the risk of injury, the user must read and understand this operator’s manual before using this Equipment.
SAVE THIS OPERATOR’S MANUAL FOR FUTURE REFERENCE.
This document includes: before installation instructions shipping damage instructions important safety instructions site preparation and installation operating instructions cleaning instructions warranty statement

Removable Front Panel

Control Keypad USB

Dry/Moist Reversible Insert (behind Removable Front Panel)

Operates with four (4) High Temperature
Food Pans, 1/3 Size, 2.5″ or 4″ Deep, with or without Handle

On/Off Switch

Operates with 120V/15Amp Generic Electric Outlet and NEMA 5-15P Receptacle, 6 ft. Power Cord

Physical Address: Corporate HQ 301 Meuse Argonne | Hicksville, OH 43526 800.782.6761 · 419.542.7751 · f: 419.542.6690

Mailing Address: PO Box 305 | Hicksville, OH 45326
NemcoFoodEquip.com

Nemco West Distribution Center/Test Kitchen 4300 E Magnolia Street | Phoenix, AZ 85034
49655 8-2022

TABLE OF CONTENTS

Safety Symbol Section Before Installation Shipping Damage Claim Instructions Important Safety Rules Extension Cord Instructions Site Preparation and Installation Specifications for Hot Hold® Dry Moist Food Warmer Clearances Requirements for Hot Hold® Dry Moist Food Warmer Operating Instructions Programming Instructions Cleaning and Maintenance Instructions Troubleshooting Guide Part Numbers for Hot Hold® Dry Moist Food Warmer Service Support Limited One-Year Warranty for Commercial Products

Page 3 Page 4 Page 4 Page 5 Page 7 Page 8 Page 9 Page 11 Page 12 Page 13 Page 15 Page 16 Page 17 Page 18 Page 19

SAFETY SYMBOL SECTION

The following signal words and meanings are intended to explain the level of risks associated with this Equipment. The ANSI standard safety symbols are:

DANGER: Indicates an imminently hazardous situation, which, if not avoided, will result in death or serious injury.

WARNING: Indicates a potentially hazardous situation, which, if not avoided, may result in death or serious injury.

CAUTION: Indicates a potentially hazardous situation, which, if not avoided, may result in minor or moderate injury.
To avoid serious personal injury, do not attempt to use this Equipment until you have read thoroughly and understand completely the operator’s manual. Save this operator’s manual and review frequently for continuing safe operation and instructing others who may use this Equipment.

Physical Address: Corporate HQ 301 Meuse Argonne | Hicksville, OH 43526 800.782.6761 · 419.542.7751 · f: 419.542.6690

Mailing Address: PO Box 305 | Hicksville, OH 45326
NemcoFoodEquip.com

Nemco West Distribution Center/Test Kitchen 4300 E Magnolia Street | Phoenix, AZ 85034
49655 8-2022

BEFORE INSTALLATION
NOTE: Upon receipt of your Equipment, immediately uncrate, unpack and inspect for potentially concealed shipping damage. If your Equipment is found to be damaged, save all packing materials and contact your delivery carrier immediately. Refer to “Shipping Damage Claim Instructions” on the right for instructions. Failure to follow these instructions will negate NEMCO’s or your ability to file claims and receive compensation for shipping damage.
This manual contains important safety and installation ­ operation instructions. Require all operators to read this manual before using this Equipment. Refer to these instructions frequently. Failure to follow the instructions contained in this manual may cause injury or damage to the Equipment and will void the warranty.

SHIPPING DAMAGE CLAIM INSTRUCTIONS
If shipping damage to the Equipment is discovered or suspected, observe the following guidelines in preparing a shipping damage claim: 1. Write down a description of the damage or the
reason for suspecting damage as soon as it is discovered. This will help in completing the claim forms later. 2. As soon as damage is discovered or suspected, notify the carrier that delivered the shipment. 3. Arrange for the carrier’s representative to examine the damage. 4. Complete all carrier claim forms and have the examining carrier sign and date each form.

Retain this Operator’s Manual for future reference.

WARNING: Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury or death. Read the Operator’s Manual and Service Manual thoroughly before installing or servicing this equipment.

WARNING: Do not operate damaged Equipment. Operating damaged equipment can cause property damage, injury or death.

Physical Address: Corporate HQ 301 Meuse Argonne | Hicksville, OH 43526 800.782.6761 · 419.542.7751 · f: 419.542.6690

Mailing Address: PO Box 305 | Hicksville, OH 45326
NemcoFoodEquip.com

Nemco West Distribution Center/Test Kitchen 4300 E Magnolia Street | Phoenix, AZ 85034
49655 8-2022

IMPORTANT SAFETY RULES
WARNING: Read all instructions. Failure to follow all instructions listed below may result in electric shock, fire and/or serious injury. The term “Equipment” in all of the warnings listed below refers to your Hot Hold Dry Moist Warmer.
SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE.
When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and/or injury to persons including the following:
WORK AREA Keep work area clean and well lit. Cluttered or dark areas can increase the likelihood of accidents. Do not set liquids on or near Equipment. Liquids entering Equipment will increase the risk of electric shock. Do not cover Equipment or stack other non-approved objects on top of Equipment. Unintended items on Equipment can increase the risk of fire. Do not use Equipment outdoors. Outdoor conditions can increase the risk of electrical shock. Do not place Equipment on or near a hot gas or electric burner or in a heated oven. This creates an increased risk of fire and electric shock.
ELECTRICAL SAFETY Equipment plugs must match the outlet. Never modify the plug in any way. Do not use any adapter plugs. Modified plugs and non-matching outlets will increase the risk of electric shock. Avoid body contact with earthed or grounded surfaces such as pipes, radiators, ranges, refrigerators and other foodservice equipment. There is an increased risk of electric shock if your body is earthed or grounded. Do not expose Equipment to wet conditions. Do not immerse cord, plug or Equipment in water or other liquids. Water or other liquids entering Equipment will increase the risk of electric shock. Do not abuse the cord. Do not yank cord to disconnect from power outlet. Never use the cord for carrying, pulling or unplugging the Equipment. Keep cord away from heat, oil, sharp edges, moving parts or the edge of table or counter. Damaged or entangled cords increase the risk of electric shock.

Physical Address: Corporate HQ 301 Meuse Argonne | Hicksville, OH 43526 800.782.6761 · 419.542.7751 · f: 419.542.6690

Mailing Address: PO Box 305 | Hicksville, OH 45326
NemcoFoodEquip.com

Nemco West Distribution Center/Test Kitchen 4300 E Magnolia Street | Phoenix, AZ 85034
49655 8-2022

FOOD SAFETY Equipment must be operated with removable front panel. Equipment is designed to hold various food products for an extended time period when used with the removable front panel. Extended food hold time. Equipment is designed for temporary extended food holding. Ensure safe food temperatures before food consumption or serving customers food for consumption.
EQUIPMENT USE AND CARE Stay alert, watch what you are doing and use common sense when using Equipment. Do not use Equipment while you are tired or under the influence of drugs, alcohol or medication. A moment of inattention while operating Equipment may result in serious personal injury. Avoid touching hot metal parts. This could result in serious personal injury including burns. This Equipment is not intended for use by persons with reduced physical, sensory or mental capacities. Do not allow persons unfamiliar with the Equipment or these instructions to operate the Equipment. Use of Equipment by such persons could result in a hazardous situation. Do not overreach. Keep proper footing and balance at all times. This enables better control of the Equipment in unexpected conditions. Do not use the Equipment if the switch does not turn it on or off. Any Equipment that cannot be controlled with the on/off switch is dangerous and must be repaired. Disconnect the plug from the power source before making any adjustment or cleaning the Equipment. This may result in increased risk of electric shock. Do not use any accessory or attachment not recommended by NEMCO Food Equipment. Do not operate Equipment on its side or inverted. Do not introduce foreign, non-approved objects into Equipment. Use of Equipment other than intended could result in a hazardous situation. Maintain the Equipment. Check for breakage of cords, plugs and other parts that may affect the Equipment’s operation. If damaged, have the Equipment repaired before use. Many accidents are caused by poorly maintained Equipment. Use the Equipment in accordance with these instructions and in the manner intended, taking into account the working conditions and work to be performed. Use of the Equipment for operations different from those intended could result in a hazardous situation.
SERVICE Have Equipment serviced by a qualified repair person using only identical replacement parts. This will ensure that the safety of the Equipment is maintained. When servicing equipment, use only identical replacement parts. Follow instructions in the Maintenance section in this manual. Use of unauthorized parts or failure to follow Maintenance instructions may create a risk of shock or injury.

Physical Address: Corporate HQ 301 Meuse Argonne | Hicksville, OH 43526 800.782.6761 · 419.542.7751 · f: 419.542.6690

Mailing Address: PO Box 305 | Hicksville, OH 45326
NemcoFoodEquip.com

Nemco West Distribution Center/Test Kitchen 4300 E Magnolia Street | Phoenix, AZ 85034
49655 8-2022

EXTENSION CORD INSTRUCTIONS
Make sure that an extension cord has the capacity to handle the current the Equipment will draw. An undersized extension cord will cause a drop-in line voltage, resulting in overheating and loss of power. The minimum recommended American Wire Gauge (A.W.G.) for an electric cord up to 6′ is 18 AWG and 16 AWG for electrical cord length over 6′. Consult with extension cord manufacturer before use. Only round jacketed cords listed by Underwriter’s Laboratories (UL) shall be used. Before using any extension cord, inspect it for loose or exposed wires and cut or worn insulation. Do not attempt to modify the electric plug or electric cord in any way.
WARNING: Keep the extension cord clear of the working area. Position the electric cord so that it will not get caught on other equipment or interfere in work space. Failure to do so can result in serious personal injury.
WARNING: Check extension cords before each use. If damaged, replace immediately. Never use Equipment with a damaged cord since touching the damaged area could cause electrical shock resulting in serious injury.

Physical Address: Corporate HQ 301 Meuse Argonne | Hicksville, OH 43526 800.782.6761 · 419.542.7751 · f: 419.542.6690

Mailing Address: PO Box 305 | Hicksville, OH 45326
NemcoFoodEquip.com

Nemco West Distribution Center/Test Kitchen 4300 E Magnolia Street | Phoenix, AZ 85034
49655 8-2022

SITE PREPARATION AND INSTALLATION
These instructions must be retained by the owner/user for future reference.
This Equipment is built to comply with applicable standards for manufacturers, including approval agencies, such as UL, NSF, CSA, ETL, and others. Many local codes exist, and it is the responsibility of the owner and installer to comply with these codes.
Check the electrical rating label to ensure that the Equipment is connected to the correct voltage, phase, amperage and wattage that are stated on the Equipment’s identification label. The identification label is located on the control panel plate of the Equipment. This Equipment should be connected to a power supply that is 120 volts, 60 Hz, AC only. Do not operate on direct current (DC). A substantial voltage drop will cause a loss of power and the Equipment may overheat. If the Equipment does not operate when plugged into an outlet, check the power supply.
Do not operate more than two Hot Hold® Systems on a single 120V, 20 Amp circuit.
Observe all clearance requirements to provide air supply for proper operation, as well as sufficient clearance for servicing. Keep the area around the Equipment free and clear of combustibles. Dimensions and clearance specifications are shown under “Specifications for Hot Hold®” and “Clearances Requirements for Hot Hold®”.
WARNING: The installation and connection must comply with national and local electrical codes. Ensure electrical supply conforms with electrical characteristics shown on the identification label. All services must be performed by a qualified technician.
CAUTION: The operator of this Equipment is solely responsible for ensuring safe holding temperature levels for all food items. Failure to do so could result in unsafe and unhealthy food products for customers.

SPECIFICATIONS FOR 6070-( ) (HOT HOLD® Series)

Physical Address: Corporate HQ 301 Meuse Argonne | Hicksville, OH 43526 800.782.6761 · 419.542.7751 · f: 419.542.6690

Mailing Address: PO Box 305 | Hicksville, OH 45326
NemcoFoodEquip.com

Nemco West Distribution Center/Test Kitchen 4300 E Magnolia Street | Phoenix, AZ 85034
49655 8-2022

Nemco’s Dry Moist Food Warmer (Hot Hold® Series) with ThermalBreezeTM Technology achieves high energy efficiency with a thermal air curtain and hot convection air re-circulation. Energy harvesting from the warm air stream allows the Hot Hold® units to operate with low energy consumption. Simple and quick configuration changes allow for dry/crispy or moist/humid food holding. Innovative features allow for easy maintenance, service and quiet operation. Designed and Manufactured in the USA, US Patents #9,027,470 #9,962,037 & Other Patents Pending.

Model: 6070-TT

Construction Type 304 Stainless Steel Electric Power 900W, 7.5 Amps, 120V, 60Hz, 1Ø, NEMA 5-15P Overall Dimensions 11.053″ (280.746mm) H x 19.5″(495mm) L x 13.1″(333mm) D Weight 62 lbs. Pan Size 4 x Standard 1/3 size, 2.5 deep pan (pans not included) Energy Efficiency Power Consumption is usually less than 300W after warm-up.

Model: 6070-TF

Construction Type 304 Stainless Steel Electric Power 900W, 7.5 Amps, 120V, 60Hz, 1Ø, NEMA 5-15P Overall Dimensions 12.393″ (314.782mm) H x 19.5″(495mm) L x 13.1″(333mm) D Weight 65 lbs. Pan Size 2 x Standard 1/3 size, 2.5″ deep pan (pans not included) 2 x Standard 1/3 size, 4″ deep pan (pans not included) Energy Efficiency Power Consumption is usually less than 300W after warm-up.

Tested, approved and listed by ETL as per UL 197, NSF 4 and CSA 22.2

Physical Address: Corporate HQ 301 Meuse Argonne | Hicksville, OH 43526 800.782.6761 · 419.542.7751 · f: 419.542.6690

Mailing Address: PO Box 305 | Hicksville, OH 45326
NemcoFoodEquip.com

Nemco West Distribution Center/Test Kitchen 4300 E Magnolia Street | Phoenix, AZ 85034
49655 8-2022

Utilized Technologies ThermalBreezeTM Technology with gentle hot convection air stream Energy harvesting with re-circulation of hot air Digital controls for hold time and temperature readout, programmable for new food items Simple and quick configuration change between dry or moist food holding High efficiency single heat source per level for radiant heat and hot convection air All pull-out electric panel for easy servicing Extremely quiet operation Easy pan removal and interior cleaning Removable front panel Stackable USB Port
Note: Specifications and information are subject to change without notice.

HOT HOLD® MODELS

Construction

Type 304 Stainless Steel

Electric Power

900W, 7.5 Amps, 120V, 60Hz, 1ø, NEMA 5-15P

Overall Dimensions

6070-TT

11.3″ (351mm) H x 19.5″ (495mm) L x 13.1″ (333mm) D

6070-TF

12.6″ (351mm) H x 19.5″ (495mm) L x 13.1″ (333mm) D

Weight 6070-TT 6070-TF

62 lbs. 65 lbs.

Pan Size 6070-TT 6070-TF

4 x Standard 1/3 size, 2.5″ deep pan (pans not included) 2 x Standard 1/3 size, 2.5″ deep pan (pans not included) 2 x Standard 1/3 size, 4″ deep pan (pans not included)

Energy Efficiency Power Consumption is usually less than 300W after warm-up

Physical Address: Corporate HQ 301 Meuse Argonne | Hicksville, OH 43526 800.782.6761 · 419.542.7751 · f: 419.542.6690

Mailing Address: PO Box 305 | Hicksville, OH 45326
NemcoFoodEquip.com

Nemco West Distribution Center/Test Kitchen 4300 E Magnolia Street | Phoenix, AZ 85034
49655 8-2022

CLEARANCE REQUIREMENTS for 6070-( ) (HOT HOLD® Series) This Equipment must be installed in accordance with the following clearances in order to provide proper operation and servicing of the appliance. Also, it is recommended that the Equipment be installed with sufficient clearances to provide proper cleaning and maintenance. Always check surrounding construction for potential overheating.
Required Clearance Back: 2″

Required Clearance Left Side: 1″

Required Clearance Right Side: 1″

Recommended Clearance Front (Food Tray Access Side): n/a
Recommended Clearances: Back 2″, Left 1″, Right 1″, Front n/a

Physical Address: Corporate HQ 301 Meuse Argonne | Hicksville, OH 43526 800.782.6761 · 419.542.7751 · f: 419.542.6690

Mailing Address: PO Box 305 | Hicksville, OH 45326
NemcoFoodEquip.com

Nemco West Distribution Center/Test Kitchen 4300 E Magnolia Street | Phoenix, AZ 85034
49655 8-2022

OPERATING INSTRUCTIONS

The Hot Hold® Dry Moist Food Warmer was designed to provide extended holding time for various food items with a combination of hot convection air from the air outlet port and radiant heat from the bottom of the warmer. The convection air flow volume and velocity as well as the radiant air temperature has been optimized. Different food items may require different food holding temperatures that needs to be tested and then programmed into the program controls.

OPERATION: Step 1: Verify that all dry/moist inserts are installed properly. Each horizontal level must have both dry/moist
inserts installed in either the dry or the moist configuration. Step 2: Verify that both front panels are installed. Step 3: Verify that all food pans are installed properly. Step 4: After unpacking, allow the unit to acclimate to room temperature before starting. Step 5: Turn power rocker switch to the ON position. “I” = ON, “O” = OFF. Step 6: Verify that the correct food item is selected on control display. Step 7: Allow for a 35-minute preheat for 6070-TT.
Allow for a 45-minute preheat for 6070-TF.

Note: Note: Note:

The adjustable temperature set point range is 160°F ­ 250°F. The left bin temperature setting controls the temperature of the entire horizontal row. For optimal performance and energy efficiency, all food pans should be installed. Exceptions include adding food product to pans, removing food product from pans when speeding up system cool-down time.

WARNING: Do not use any attachments or accessories not recommended by NEMCO Food Equipment. The use of attachments or accessories not recommended by NEMCO Food Equipment can result in serious personal injury.

Physical Address: Corporate HQ 301 Meuse Argonne | Hicksville, OH 43526 800.782.6761 · 419.542.7751 · f: 419.542.6690

Mailing Address: PO Box 305 | Hicksville, OH 45326
NemcoFoodEquip.com

Nemco West Distribution Center/Test Kitchen 4300 E Magnolia Street | Phoenix, AZ 85034
49655 8-2022

HOT HOLD® PROGRAMMING INSTRUCTIONS HOT HOLD® MANUAL PROGRAMMING

Select Bin “SBin”

Meal Times “Meal”

Meal Indicator Lights for Breakfast, Lunch, Dinner

Program “Prog” Temperature “Temp”

“Up” or “+/PLUS”

Time “Time”

Right “R”

Left “L”

Note: Left bin controls the temperature setting for entire level

“Down” or “-/MINUS”

Visiting our YouTube Channel for Programming Videos: https://bit.ly/2KtVrhb

Change Selected Food Item: STEP 1: Select desired meal time: press/hold/select Meal STEP 2: Select Program: press/hold Prog STEP 3: Select the bin: push SBin STEP 4: Select food item: push Up/Down STEP 5: Save your selection: press/hold Prog

and verify your selection on the meal indicator

Change Temperature Setting for Food Item: STEP 1: Select Program: press/hold Prog and wait for beep. STEP 2: Repeat STEP 1: press/hold Prog and wait for beep. STEP 3: Select food item: push Up/Down STEP 4: Select Temperature: push Temp STEP 5: Set temperature setting: push +/STEP 6: Save your selection: press/hold Prog

Physical Address: Corporate HQ 301 Meuse Argonne | Hicksville, OH 43526 800.782.6761 · 419.542.7751 · f: 419.542.6690

Mailing Address: PO Box 305 | Hicksville, OH 45326
NemcoFoodEquip.com

Nemco West Distribution Center/Test Kitchen 4300 E Magnolia Street | Phoenix, AZ 85034
49655 8-2022

Change Dump Time for Food Item: STEP 1: Select Program: press/hold Prog and wait for beep. STEP 2: Repeat STEP 1: press/hold Prog and wait for beep. STEP 3: Select food item: push Up/Down STEP 4: Select Time: push Time 2X (Verify that “Dump Time” is flashing) STEP 5: Set Dump Time setting: push +/STEP 6: Save your selection: press/hold Prog
Change Cook Time for Food Item: STEP 1: Select Program: press/hold Prog. and wait for beep. STEP 2: Repeat STEP 1: press/hold Prog and wait for beep. STEP 3: Select food item: Up/Down STEP 4: Select Time: push Time 2X (Verify that “Cook Time” is flashing) STEP 5: Set Cook Time setting: push +/STEP 6: Save your selection: press/hold Prog
Change Food Item Name: STEP 1: Select Program: press/hold Prog and wait for beep. STEP 2: Repeat STEP 1: press/hold Prog and wait for beep. STEP 3: Select food item: push +/STEP 4: Select the bin (under displayed food item to be changed): push SBin STEP 5: Select letter (Toggle): push L/R STEP 6: Change letter: push +/STEP 7: Move to next letter (toggle): push L/R STEP 8: Save your selection: press/hold Prog

Quick Escape: Push Meal to return to normal operating mode
Set to French or English Menu Presets: STEP 1: Turn Hot Hold® off STEP 2: Select either Upper Left SBin for English presets or Upper Right SBin STEP 3: Press/Hold selected SBin and turn Hot Hold® on STEP4: Four (4) beeps and confirm saved setting

for French presets

Physical Address: Corporate HQ 301 Meuse Argonne | Hicksville, OH 43526 800.782.6761 · 419.542.7751 · f: 419.542.6690

Mailing Address: PO Box 305 | Hicksville, OH 45326
NemcoFoodEquip.com

Nemco West Distribution Center/Test Kitchen 4300 E Magnolia Street | Phoenix, AZ 85034
49655 8-2022

CLEANING AND MAINTENANCE INSTRUCTIONS
It is IMPORTANT to follow cleaning and maintenance instructions and procedures to ensure satisfactory performance of your Hot Hold® Dry Moist Food Warmer. Neglecting these instructions and procedures may result in reduced food holding times, reduced performance and reliability and may void the warranty.
CAUTION: Allow the Equipment to cool down sufficiently before performing any cleaning or maintenance procedures. Failure to do so could result in personal injury to employees and operators.
WARNING: Disconnect power supply before cleaning Equipment. Failure to do so could result in serious personal injury.
DAILY CLEANING Step 1: After completion of the last food holding cycle of the day, unplug Equipment
and allow Equipment to cool down sufficiently before cleaning. Step 2: Remove the food bins, the front panels and the reversible dry/moist inserts. Step 3: Wipe down the internal of the warmer with a damp, not wet, soft cloth. Avoid any
liquid or moisture entering the air outlet or inlet openings. Step 4: Clean the removable front panels and reversible dry/moist inserts with a soft cloth, dampened with
warm soapy water. Do not use abrasive cleaning material on the dry/moist reversible inserts as this may remove the printed position indicators. Step 5: Install reversible dry/moist inserts and the removable front panels.
CAUTION: Do not flood the Equipment with cleaning fluids, water or other liquids. Do not allow any fluids to enter the Equipment through the air inlet or air outlet port. It will damage the Equipment.

Physical Address: Corporate HQ 301 Meuse Argonne | Hicksville, OH 43526 800.782.6761 · 419.542.7751 · f: 419.542.6690

Mailing Address: PO Box 305 | Hicksville, OH 45326
NemcoFoodEquip.com

Nemco West Distribution Center/Test Kitchen 4300 E Magnolia Street | Phoenix, AZ 85034
49655 8-2022

TROUBLESHOOTING GUIDE

Problem System does not start up
Excessive time to reach temperature.
Excessive time to cool from a higher temperature set point to a lower temperature set point Dry product too moist Moist product too dry No or low air flow
No heat “FLT! 1111” displayed “FLT! 2222” displayed
“FLT! 3333” displayed Display malfunction

Potential Cause No power to system
Insufficient power supply to system System fault Pans not installed Insufficient power supply to system System fault Pans installed

Corrective Action Make sure system is plugged in. Check power cord for damage. Check store circuit breaker. Check store circuit for proper voltage. Call for Service. Install pans, even if no food product is available. Check store circuit for proper voltage Call for Service. Remove pans during cool down period.

Dry-moist insert installed in “MOIST” orientation Dry-moist insert installed in “DRY” orientation Insufficient power supply to system
System fault System fault System fault System too cold prior to startup
Pans not installed at startup
Cool air from another source
System fault System fault Incorrect programming
System fault

Flip dry-moist insert to “DRY” orientation Flip dry-moist insert to “MOIST” orientation Check store circuit for proper voltage Call for service Call for service Call for service Turn off system. After 10 seconds, turn on system. Turn off system. Install pans. After 10 seconds, turn on system. Turn off system. Adjust installation. After 10 seconds, turn on system Call for service Call for service Check Operator’s Manual for programming instructions Call for service

Physical Address: Corporate HQ 301 Meuse Argonne | Hicksville, OH 43526 800.782.6761 · 419.542.7751 · f: 419.542.6690

Mailing Address: PO Box 305 | Hicksville, OH 45326
NemcoFoodEquip.com

Nemco West Distribution Center/Test Kitchen 4300 E Magnolia Street | Phoenix, AZ 85034
49655 8-2022

HOT HOLD® DRY/MOIST FOOD WARMER – PART NUMBERS

70112 70115 49766 49763 49764 49765 49796 49771 46751 49774 46927 49772 49770 49656

Chamber Front Panel Moist/Dry Reversible Insert Heater Cartridge Tangential Blower Control Board Power Supply Board Thermocouple – Airflow On/Off Switch Power Cord Cable, Ribbon, 10 PIN Feet Electronics Cooling Fan USB Cable with dust cover DRY/MOIST Label – ENG & FRA

Physical Address: Corporate HQ 301 Meuse Argonne | Hicksville, OH 43526 800.782.6761 · 419.542.7751 · f: 419.542.6690

Mailing Address: PO Box 305 | Hicksville, OH 45326
NemcoFoodEquip.com

Nemco West Distribution Center/Test Kitchen 4300 E Magnolia Street | Phoenix, AZ 85034
49655 8-2022

SERVICE SUPPORT Service must be performed by a Service Center or Service Agency authorized by NEMCO Food Equipment. Contact NEMCO Food Equipment online at www.nemcofoodequip.com and enter the Contact page or Call NEMCO Food Equipment, at (800)-782-6761 or (419)-542-7751.
WARNING: When servicing use only identical replacement parts. Use of any other parts may create a hazard or cause product damage.
WARNING: Have Equipment serviced by a qualified repair person. This will ensure that the safety of the Equipment is maintained.
If shipping or mailing the Hot Hold® Dry Moist Food Warmer, please pack carefully in a sturdy carton with enough packing material to prevent damage. The original carton with protective insert is suitable for mailing the Hot Hold® Dry Moist Food Warmer. Include a note describing the problem to our Service Center and be sure to give your return address. We also suggest that you insure the package for your protection.

Physical Address: Corporate HQ 301 Meuse Argonne | Hicksville, OH 43526 800.782.6761 · 419.542.7751 · f: 419.542.6690

Mailing Address: PO Box 305 | Hicksville, OH 45326
NemcoFoodEquip.com

Nemco West Distribution Center/Test Kitchen 4300 E Magnolia Street | Phoenix, AZ 85034
49655 8-2022

LIMITED ONE-YEAR WARRANTY FOR COMMERCIAL PRODUCTS
Limited One-Year Warranty: The NEMCO Food Equipment Hot Hold® Dry Moist Food Warmer is warranted from date of shipment for one year to be free from defects in material or workmanship. Any Hot Hold® Dry Moist Food Warmer found to be defective in material or workmanship may be sent back to the company after authorization for, at NEMCO Food Equipment’s option, repair or replacement. It is at NEMCO Food Equipment’s sole discretion to either repair, replace defective parts, replace the defective warmer with a manufacturer refurbished warmer, or refund the original purchase price.
This Limited Warranty does not extend to any Hot Hold® Dry Moist Food Warmer which has been subjected to misuse, abuse, improper care, improper maintenance, improper storage, accident, damage in shipment, fire, floods, power changes, improper voltage, negligence, exposure to the elements or chemicals, alteration, improper repair, unauthorized repair or other hazards or acts of God that are beyond the control of NEMCO Food Equipment.
This Limited Warranty does not apply, and shall not cover any products or equipment manufactured or sold by NEMCO Food Equipment when such products or commercial equipment is installed or used in a residential or non-commercial application. Installations not within the applicable building or fire codes render this Limited Warranty and any responsibility or obligations associated therein null and void. This includes any damage, costs, or legal actions resulting from the installation of any NEMCO Food Equipment commercial cooking equipment in a non-commercial application or installation, where the equipment is being used for applications other than those approved for by NEMCO Food Equipment.
NEMCO Food Equipment guarantees the correct mechanical operation of the equipment at the time of installation. NEMCO Food Equipment makes no warranty, expressed or implied of food holding performance effect as subjective judgments, product variations and or customer caused machine conditions beyond NEMCO Food Equipment’s ability to predict or control.
NEMCO Food Equipment specifically does not warrant or guarantee or provide compensation for any lost production, lost product, lost labor or lost sales or other consequential damages that may occur as a result of equipment malfunction or failure. This disclaimer of liability for consequential damages applies whether the cause of malfunction or failure is otherwise covered by NEMCO Food Equipment’s warranty or not.
This Limited Warranty is available only to the original purchaser of the product and is not transferable.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDED BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT WILL THE COMPANY BE LIABLE FOR SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR LOSS.
This Limited Warranty shall be governed by the laws of the state of Ohio, USA, excluding their conflicts of law principles. The United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty.

Physical Address: Corporate HQ 301 Meuse Argonne | Hicksville, OH 43526 800.782.6761 · 419.542.7751 · f: 419.542.6690

Mailing Address: PO Box 305 | Hicksville, OH 45326
NemcoFoodEquip.com

Nemco West Distribution Center/Test Kitchen 4300 E Magnolia Street | Phoenix, AZ 85034
49655 8-2022

References

• Nemco Food Equipment | Commercial Foodservice | Countertop | Nemco
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