SPL AWS300 Supreme Master Flush Urinal Water Control Instruction Manual

June 16, 2024
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SPL AWS300 Supreme Master Flush Urinal Water Control

SPL-AWS300-Supreme-Master-Flush-Urinal-Water-Control-
PRODUCT

Product Information

  • Specifications
    • Sensor: Passive infrared (PIR)
    • Colour: White
    • Casing: ASB-capped acrylic
    • Power: Printed board Solenoid valve
    • Flushing cycle: Set via learn function, plus pre-flush and 6 or 12-hour janitor flush options
    • Delay before flush: 25 sec, 1 min, 5 min, 10 min, or 15min
    • Dimensions: 130mm SQ x 43mm D
    • Warranty: 12 months (excludes battery)

Product Usage Instructions

  • Planning
    • The Supreme Master Flush is suitable for controlling the water flow in direct feed or cistern feed urinals. Consideration should be given to any regulations relating to an air gap, an air break or double check valve to protect against backflow.
  • Maintenance
    • Regular maintenance is important to ensure optimal performance of the product. Refer to the manufacturer’s instructions for specific maintenance procedures.
  • Installation
    • Solenoid (Cistern & Direct Feed)
    • Isolate water supply. An isolating valve must be installed by AS/NZ 3500.1.
    • Identify a suitable position for the solenoid assembly. Position it in an upright position, preferably close to the cistern for cistern feed urinals.
    • Cut the water supply pipe and flush thoroughly to purge the swarf and debris. Failure to perform this step may cause the solenoid to become blocked and it will not close.
    • Ensure solenoid valve orientation is correct (flow direction is marked on the body of the valve with an arrow).
    • Fix the solenoid appropriately to the wall or in the ceiling cavity.
    • If it is a direct feed urinal, fit an air break at the top of the urinal spurge pipe.
    • Turn on the water and check for leaks.
    • Sensor (Surface Mounted)
    • The sensor can be ceiling or wall-mounted for optimal performance.
    • For ceiling mounting, position the sensor 1 – 1.5m from the urinal, allowing traffic to pass through versus standing under.
    • For wall mounting, position the sensor parallel to the urinal with the sensor slot facing either North/South or East/West.
  • FAQ
    • Q: Can the Supreme Master Flush be used for both direct feed and cistern feed urinals?
    • A: Yes, the Supreme Master Flush is suitable for controlling the water flow in both direct feed and cistern feed urinals.
    • Q: What power options are available for the Supreme Master Flush?
    • A: The product can be powered by a 9V Alkaline battery pack or an optional 240V AC (9V DC regulated power pack).
    • Q: What is the warranty period for the Supreme Master Flush?
    • A: The product comes with a 12-month warranty, excluding the battery.

General Information

  • Designed for indoor use only. Do not be exposed to the elements of nature.
  • All plumbing connections must be made per AS/NZ3500 and installation with AS/NZ3500.2.
  • Master Flush systems should be installed in compliance with all local/national water supply standards.

Warnings

  • Read all instructions before attempting to install this system. It is recommended a qualified & registered plumber completes the installation.
  • Never connect the battery pack directly to the solenoid valve.
  • Ensure pipe work is thoroughly flushed before installing the solenoid assembly. Solenoid components are susceptible to debris and require additional flushing compared to a standard plumbing fixture.
  • Consideration should be given to any regulations relating to an air gap, an air break, or a double-check valve to protect against backflow.

Operating Instructions

Operating Instructions and Parts Manual

  • Please read carefully before attempting to assemble, install, operate, or maintain the product described.
  • Protect yourself and others by observing all safety information.
  • Failure to comply with instructions could result in personal injury and/or property damage.
  • Retain instructions for future reference

Supreme Master Flush Urinal Water Control

  • Passive infrared (PIR) sensors detect and respond to movement engaging a flush cycle.
  • Program your flush cycles to suit the system and traffic.
  • Suitable for direct feed or cistern feed urinals.
  • Battery or mains powered options.

Specifications

  • Sensor Passive infrared (PIR)
  • Colour White
  • Casing ASB capped acrylic
  • Power 9V Alkaline battery pack OR optional 240V AC (9V DC regulated power pack)
  • Printed board Microchip
  • Solenoid valve 9V DC latching, 0.3-10 bar pressure (30-1000 KPA), ballofix valve, 15mm male connections
  • Flushing cycle Set via learn function, plus pre-flush and 6 or 12-hour janitor flush options
  • Delay before flush 25 sec, 1 min, 5 min, 10 min, or 15min
  • Dimensions 130mm SQ x 43mm D
  • Warranty 12 months (excludes battery)

Planning

  • The Supreme Master Flush is suitable for controlling the water flow in direct feed or cistern feed urinals.
  • Consideration should be given to any regulations relating to an air gap, an air break, or a double-check valve to protect against back flow.

Maintenance

  • Keep the slot opening on the sensor clean and clear of dirt.
  • Never use abrasive cleaners.
  • Use warm soapy water and a soft cloth.
  • Never hose or spray.
  • To avoid premature failure it is recommended that the battery pack and solenoid be inspected and cleaned annually.

Typical Piping Arrangements

Typical Installation with Cistern Feed

SPL-AWS300-Supreme-Master-Flush-Urinal-Water-Control-FIG-1
\(1\)

Typical Installation with Direct Feed

SPL-AWS300-Supreme-Master-Flush-Urinal-Water-Control-FIG-1
\(2\)

NOTE: Multiple water outlets may require a form of water balancing to achieve uniform flushing.

Installation

Solenoid (Cistern & Direct Feed)

  1. Isolate water supply. An isolating valve must be installed in accordance with AS/NZ 3500.1
  2. Identify a suitable position for the solenoid assembly. Position in an upright position (preferably). If cistern, position solenoid as close to cistern as possible.
  3. Cut the water supply pipe and flush thoroughly to purge the swarf and debris. Failure to perform this step may cause the solenoid to become blocked and it will not close.
  4. Ensure solenoid valve orientation is correct (flow direction is marked on the body of the valve with an arrow).
  5. Fix appropriately to the wall or in the ceiling cavity.SPL-AWS300-Supreme-Master-Flush-Urinal-Water-Control-FIG-1 \(3\)
  6. If direct feed urinal, fit air break at the top of the urinal spurge pipe.
  7. Turn the water on and check for leaks.

IMPORTANT:

  • If water pressure exceeds 500 or 5 bar, install a flow restrictor valve (not supplied). A flow restrictor valve must be installed between the isolating valve and the solenoid valve.
  • If any water hammering is present, install a hammering arrestor (not supplied).
  • Continued hammering may cause the solenoid to fail and bounce open.
  • If the solenoid is blocked due to debris and cannot close, check and clean the filter.
  • If water quality is poor, additional filter protection may be required.
  • Cistern – ensure a flush triggering level of the auto siphon is below the water inlet – Fig 1. an air gap must be present between the cistern water level and the water inlet pipe to prevent back-flow – Fig 1.

Sensor (Surface Mounted)

  1. The sensor can be ceiling (preferable) or wall-mounted. For optimal performance, sensor should be positioned 1 – 1.5m from the urinal (allow traffic to pass through versus standing under)SPL-AWS300-Supreme-Master-Flush-Urinal-Water-Control-FIG-1 \(4\)
  2. For single-stall urinal position sensor above the center of stall.
  3. For double or triple urinal position in the center of stalls.
  4. If more than 3 urinals, use additional sensors.
  5. When a suitable location has been found, remove the mounting plate from the sensor unit (magnetic) and fix to the ceiling (or wall) using the appropriate fixing for the substrate. Take note of sensor slot orientation – Fig 3 & Fig 4.

NOTES:

  • If mounting on the wall ensure the sensor slot is orientated North / South. It can also be tilted to capture a greater range of heights – Fig 4.
  • Avoid locating sensors near heat sources (hot pipes, radiators, heat emitting lights, or where direct sunlight encroaches on the sensor lens).
  • Additional flex (cable between sensor and solenoid) can be supplied upon request. DO NOT cut and join as polarity is critical to operation.

IMPORTANT:

  • Never connect the battery or power pack directly to the solenoid valve or until all plumbing connections are completed. Power must be connected last.

Connect Solenoid Valve to Sensor

  1. Run the latching valve cable to the sensor. Ideally, this will be within the wall, ceiling cavity, or in conduit.
  2. Do not extend the cable as this will affect correct operation (we can provide more flex if required).
  3. Once the power is connected, the system operates in default factory settings.

Connect Mains Power Supply (optional)

  1. Locate the battery holder and battery supplied with the system. If connected, remove the battery.
  2. Carefully align the power pack outlet cable plug to the power inlet plug attached to the printed circuit board.
  3. Connect the power pack to 220-240V 50/60Hz AC power supply (do not turn on).

Set up

  1. Turn the water on and inspect all connections. Start with isolating the valve half open.
  2. Separate the two halves of the sensor assembly by removing the 4 x self-tapping screws.
  3. Affix the battery pack (or power pack if mains) to the back cover and pass the solenoid lead through the hole.
  4. Connect the solenoid lead and battery to the printed circuit board (PCB) – Fig 5.
  5. Program flush cycle. See page 9 for further details.
  6. Reassemble the controller.
  7. Attach to ceiling plate via back plate magnets.SPL-AWS300-Supreme-Master-Flush-Urinal-Water-Control-FIG-1 \(5\)

Programming Flush Cycles

Direct Feed Urinals

  1. Set the pre-flush to “2” (jumpers hard left) – See page 10.
  2. Select time delay before flush. We suggest 1 minute.
  3. Select janitor flush time (either 6 or 12 hours).
  4. PUSH & RELEASE the learn button to start the flow of water (green LED flash).
  5. When sufficient water has flowed to clear the urinal PUSH & RELEASE the learn button again to stop the water flowing (red LED flash).
  6. Your flush cycle is now set.
    • IMPORTANT: The flushing volume of water should not exceed the volume the sparge pipe (and urinal) can flush to avoid flooding during faults and/or blockages.

Cistern Feed Urinals
It has been assumed that the cistern will be fitted with an auto siphon.

  1. Set the pre-flush to “0” (jumpers hard right) – See page 10.
  2. Select a time delay before flush. Options range from 25 sec to 15 min.
  3. Select janitor flush time (either 6 or 12 hours).
  4. With the cistern empty, PUSH & RELEASE the learn button to start the flow of water (green LED flash).
  5. Continue filling until the auto siphon system starts to flush. Count 1001, 1002,1003 then PUSH & RELEASE the learn button again to stop the water flow (red LED flash). The fill cycle should over-run the flush by a few seconds to allow for pressure fluctuations.
  6. Your flush cycle is now set.

IMPORTANT:

  • You should not have a volume of water entering the cistern greater than the sparge pipe (and urinal) can flush. This is to safeguard against a possible overflow of the cistern under fault conditions.
  • With a cistern set up, the sensor will not flash on detection and will flash once the chosen delay period has passed and the solenoid opens.
  • The maximum available flush time is 7 minutes.

Flush Features

Explanation of Master Flush Features

The controller has several features to allow customization

SPL-AWS300-Supreme-Master-Flush-Urinal-Water-Control-FIG-1
\(6\)

Troubleshooting

There are 3 generation models of Supreme Master Flush. If spare parts are required visit splwashrooms.co.nz/product/flush- parts.

Symptom Possible Issue / Fix Remedy
The sensor unit is making a chirping sound •      Battery voltage dropped

•      Mains power failed

| •      Replace battery (AWS111) visit splwashrooms.co.nz

•      Ensure power supply at source

Sensor unit not detecting occupants| •      Battery flat or power outage at source

•      Plugs not connected correctly and

or corrosion present (including PCB)

•      Lens slot in sensor blocked / dirty

•      Heat sources present in the detection zone? (heat emitting lights, pipes, etc)

•      Sensor positioned correctly?

•      Faulty sensor unit

| •      Replace battery or ensure mains power supply at source

•      Unplug and work all terminals. Clean with isopropyl alcohol

•      Clean with soft cloth

•      Relocate the sensor away from heat sources – see page 7

•      Reposition unit – see page 7

•      Replace sensor PCB

Solenoid valve not opening and or closing| •      Battery voltage has dropped or mains power failed

•       Sensor not activating?

•      Check cable from PCB. Has it been extended?

•       Installed in the correct orientation?

•       Debris present/blockage

•       Water pressure too high

•       Water hammering present?

•       Faulty solenoid

| •      Check power source & all connections

•      Check the sensor as above

•      Ensure polarity is correct. We can

•      provide cable extensions

•      Water inlet/outlet as per arrows

•      Clean solenoid filter

•      Check water pressure & install flow

•      restrictor if necessary

•      Install hammer arrestor

•      Replace the solenoid valve

Water is trickling / dribbling when the solenoid valve is open| • Solenoid diaphragm split or debris present / blockage

•      Water pressure adequate?

| •      Replace diaphragm or solenoid

•      Clean all filters including sole- noid filter

•      Ensure adequate water pressure

Water is running for too short or too long| •      Water pressure/flow change

•      Debris limiting flow

| •      Refresh learn time – refer to page 9

•      Clean filters on all valves

Cistern under or overfills| •      Water pressure change

•      Debris limiting flow

| •      Refresh learn time – refer to page 9

•      Clean filters on all valves

Advanced Problem Solving

  • When the learn button is pushed and released (to open and close the valve) the LED’s at the sensor and the solenoid valve should flash simultaneously.
  • If both LEDs flash and you can hear the solenoid trying to shut or click – ensure there is water at the source and the solenoid is clear of debris. If this fails to resolve – replace the solenoid valve.
  • If the LED flashes at the sensor, but not the solenoid valve – check the connection and cable between the sensor and solenoid, including polarity. If this fails to resolve – replace the solenoid valve.
  • If there is no LED flash at the sensor – ensure there is power, all connections are correct, and no signs of corrosion. If this fails to resolve – replace the printed circuit board (PCB).

Supreme Comprehensive Warranty

  • Your Supreme Master Flush is fully guaranteed against defective materials and faulty workmanship commencing from the date of sale (according to SPL’s records), subject to it being installed and maintained by the manufacturer’s instructions.
  • SPL (2021) Limited warrants that should any part of the unit fail within the given warranty period (12 months), it will be remedied by SPL.

This warranty excludes:

  • Incorrect installation, or installation that does not specifically follow the installation guidelines supplied
  • Failure to follow the manufacturer’s maintenance instructions
  • Damage/Failure resulting from:
    • the use of non-authorised parts
    • authorised parts not installed by the manufacturer’s instructions
    • accidental damage, negligent use, misuse, vandalism, neglect
    • damage caused either directly or indirectly by external sources (power outages, power surges, incorrect power supply, natural disaster, or insect infestation)
  • Water ingress caused by property maintenance or flooding
  • Failure due to contamination (pipework should be flushed before installing the solenoid assembly.)
  • The above includes consequential damage to any other goods, furnishings, or property.
  • Normal wear and tear and consumable parts (batteries etc)
  • This warranty does not displace any statutory warranty about the unit but any liability of SPL (2021) Limited under any statutory warranty will be limited to a replacement or repair of the unit or payment of the cost of such replacement or repair at the sole discretion of SPL (2021) Limited

Note:

  • Warranty only extends to products purchased and installed in New Zealand.
  • Contamination or poor water quality is not covered by a product warranty.
  • Damage to the solenoid caused by inadequate flushing or excess water pressure is not covered by the product warranty.

CONTACT

References

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