TaxAct Professional Editions User Guide

June 16, 2024
TaxAct

Professional Editions
User Guide

Professional Editions

Tax Act Professional Reports User Guide
V 1.0
Thank you for choosing Tax Act Professional Editions. Accessible from your Tax Act Account (Practice Manager) or from within your Professional Edition software, Tax Act Professional Reports provides you with summary and detailed information about e-files by status, EFIN, PTIN and settlement type.
Use this guide to learn how to access Professional Reports and navigate through the system.

Accessing Professional Reports

You can access Professional Reports in two ways:

  1. From Practice Manager:
    a. Go to https://www.taxact.com/professional and click the Sign In button in the top right corner. b. Enter your Username and Password and any other required information to sign in.
    c. Click the Professional Reports tile in Practice Manager.

  2. From within Tax Act Professional Editions:
    a. Open your Professional Edition software (and sign in if you’re using online networking).
    b. Click the Professional Reports tab.TaxAct Professional Editions -
Reportsc. Click the refresh button (two green arrows) at the top left of your screen.

  1. Once you access Professional Reports, your home page is the E-File Details Report.
  2. Click any of the reports in the Navigation menu on the upper left of your screen to view.
  3. You can minimize the navigation menu by clicking the arrow.
  4. You can also switch between tax filing years by using the drop down above the reports navigation

Reports

Dashboard Report
To view this report at any time, click Dashboard in the navigation menu. This report is broken into 3 parts:

  1. E-Files Over Time
    Click Daily, Weekly or Monthly to view the E-Files Over Time graph by different time periods.TaxAct Professional Editions - Over
TimeYou may also click any point in the graph to view e-file details for that point in time.TaxAct Professional Editions -
Reports2 Report Filters: You can drill down to specific information by using the filter dropdown menus at the top of the screen.TaxAct Professional Editions - Reports3You can either use the dropdown to scroll and make your selection or begin typing the name/word in the box. Once you have made your selection, click the blue Go button to view the filtered report.

a. Clicking a row in the filtered report displays details for a particular e-file. Selecting the blank line at the beginning of the drop-down and clicking Go will remove the filter and display the entire list.
a. Client Name: Displays only the submitted e-files for the selected client.
b. Preparer Name: Displays only e-files submitted by the selected preparer.
c. E-file Status: Displays only e-files with the specified status. Statuses include accepted, rejected, previously accepted, awaiting acceptance, voided transmission, and refund method unavailable.
d. Returns Per Page: Displays 10, 20, 50, 100, or All returns per page.
e. EFIN Number: Displays only the e-files submitted for the selected EFIN.
f. Return Type: Displays only e-files for the selected return type (1040, 1041, 1065, 1120, 1120S, 990).
g. Settlement Type: Displays only e-files submitted with the selected settlement types of check, direct deposit, prepaid card, balance due or none.
h. Date Range: Selecting a start and end date displays only e-files submitted during that time frame.

  1. Total E-Files
    Hover your cursor over the pie chart to see specific number of e-files by status (also shown in the accompanying table).
    Click a section of the pie chart to bring up the e-file details for each status.TaxAct Professional Editions - Reports4

  2. E-Files by EFIN
    Hover your cursor over each bar in the E-Files by EFIN to view actual numbers of e-files.TaxAct Professional Editions - EFINClick a bar to view e-file details for a particular EFIN.
    You may also click an EFIN under the graph to select which EFINs to display in the graph.TaxAct Professional Editions - EFIN1 EFIN Summary Report
    After clicking EFIN Summary in the navigation menu to access the report, hover your cursor over each data point to view the associated EFIN and number of e-files at that point in time.

TaxAct Professional Editions - EFIN2

Click any of the lines in the graph to view e-file details for an EFIN at that point in time
The table below the graph presents summary statistics for each EFIN, including total number of PTINs, E-files, Accepted, Federal, State, and Settlement. Click a column heading to sort. TaxAct Professional Editions -
EFIN3

PTIN Summary Report
Click PTIN Summary in the navigation menu to access this report, which lists all PTINs in your practice, each preparer’s name, and a summary for each preparer, including Total E-files, Accepted, Federal, State, and Settlement.TaxAct Professional Editions - Report

E-File Details Report
This report provides a table of all e-files your practice has submitted with details for:

  • Client Name
  • Preparer Name
  • Refund/Owed
  • Submit Date
  • EFIN Number
  • E-file Status
  • Return Type
  • Settlement Type

TaxAct Professional Editions - Details Report

The table is divided into pages, with each page showing 20 e-files (federal and state for the same TIN will be on separate lines). Simply click the page number buttons on the bottom right of the table to view a different page. TaxAct Professional Editions - icon 5TaxAct
Professional Editions - Details Report 1

Click any of the rows in the table (each row represents a submitted e-file) to view a pop-up table containing more detail for that return, including:

  • Client name
  • Product
  • Product Type
  • Bank Product Flag (yes/no)
  • Status
  • Type (disbursement)
  • Submit Date
  • Refund Owed
  • PTIN
  •  Zip Code
  • Preparer Name
  • Firm Name
  • EFIN
  • EIN

To export the table to a .CSV file, click the Excel icon at the upper left of the table.

Settlement Report
To view, click Settlement in the navigation menu. This report displays a pie chart and a table showing the total e-files submitted for each settlement type. TaxAct Professional Editions - Details Report2

Click a pie chart section to view e-file details for a particular settlement type.
E-files by Status Report
Click E-files by Status in the navigation menu. You will see a pie chart and table with total e-files submitted by status (Accepted, Rejected, Pending, and Other).
Hover your cursor over the pie chart sections to see the corresponding number for a status.
Click a pie chart section to view e-file details by status.
Use the drop-downs at the top to filter the report by EFIN or Preparer.TaxAct Professional Editions - Status Report

I need help / I have questions. Where can I find answers?
Tax Act’s dedicated Professional Support Team is here for you every step of the way.
Tax Act Professional Support Options

TaxAct Professional Editions - Status Report1 Online Support Center
For the fastest answers, search our online Help Topics.
Technical Support
For account and software questions:
professional@taxactservice.com
319-731-2682
Tax Payer Support
For tax questions:
protaxhelp@taxact.com
319-731-2680
Sales
For order, payment and sales questions:
https://www.taxact.com/professional
prosales@taxact.com
319-536-3571

References

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