Punvoe JDL201 Trail Game Camera User Manual

June 15, 2024
Punvoe

Punvoe JDL201 Trail Game Camera User Manual
Trail Game Camera

IN THE BOX

1x Trail Camera, 1x 32GBSD Memory Card, 4xAA Alkaline Batteries, 1x Mounting Strap, 1x Base of Stand Set, 1x USB Cable, 1x Instruction Manual
Note: (Memory card has been inserted into the card slot)

IMPORTANT NOTE

Require four (4) 1.5V AA Alkaline or Lithium batteries. We recommend using Energizer AA Lithium batteries in this camera to maximize battery life. Do not mix old and new batteries. Do not mix battery types. Rechargeable AA batteries are NOT recommended as they may produce lower voltage, which can cause operational issues. Remove batteries when the camera is NOT in use. Require a regular SD memory card (maximum capacity of 128GB, Class 6 or above). We recommend using SanDisk 32GB SDHC/Class 10 memory cards in the camera for optimal cost-performance. Before use, please remove the protective films on the front of the camera to ensure the best performance.

INTRODUCTION

ABOUT THE CAMERA
The Punvoe JDL201 trail camera is a new generation of digital scouting camera. It can be triggered by any movement of game in a location, detected by a highly sensitive Passive Infra-Red (PIR) motion sensor. The camera then takes high quality pictures , with still photos up to 24MP, and records 1080P 30fps video clips with audio.
The Camera features the innovative and ultra-clear Sony imaging technology. It incorporates new software innovations such as smart illumination technology, blur reduction technology, auto noise reduction, and dynamic exposure technology. These advancements deliver high-resolution image quality, multi- zone detection, pre-activated technology, and fast boot time, resulting in a 0.2s fast trigger speed and 0.5s recovery time. In a stand-by (surveillance) state, the camera consumes very little power, less than 0.1mA. With 4 AA 1.5V batteries, it can provide up to 6 months of standby operation time.

Main features:

  • High-quality pictures (up to 24MP still photos) or full HD video clips with audio. The camera is equipped with a Sony Starlight sensor, a premium F1.6 aperture lens, and an exclusive imaging optimization algorithm, enabling clear photos or videos even in low-light or dark environments.
  • Clear night vision with a flash range of 75ft. The camera is equipped with 22 high-performance infrared no-glow 850nm LEDs that function as a flash (invisible to human eyes).
  • Easy to use/program with well-designed operation buttons and a built-in 2.0-inch LCD color screen, making it convenient to review pictures and videos.
  • Two working modes: Motion detection and Time lapse. Fast trigger time of approximately 0.2-0.6 seconds and fast recovery time of less than 0.5 seconds. Long trigger distance of up to 75ft.
  • Info strip on each capture includes Date, Time, Temperature & Moon Phase.
  • Time lapse feature and password protection.
  • Built for any climate: IP66 waterproof design for outdoor use and resistant to rain and snow. Operating temperature range: -22 ° F to +158°F.
  • Supports SD/SDHC/SDXC memory cards, with a maximum capacity of 128GB.
  • Extremely long in-field battery life of up to 6 months in a stand-by state with 4 AA 1.5V batteries.

APPLICATIONS
The camera can be used as follows:

  • For hunting: Capture animals’ tracks or behavior in their natural habitat.
  • For wildlife observation and research: Capture pictures and videos of wild animals.
  • As a sports camera: Suitable for activities such as riding, driving, camping, or exploring.
  • As a motion-triggered security camera: Ideal for home, farm, office, and community surveillance.
  • Suitable for both indoor and outdoor surveillance where evidence of intrusion is required.

PARTS AND CONTROLS

The camera is equipped with 22pcs built-in high efficiency infrared LEDs, LED Indicators, Lens, PIR Sensors, Lock Holes in front view (Figure 1).
Product Instruction

The camera provides the following connections for external devices: USB port and SD card slot etc. (Figure 2).
Product Instruction

The camera has 2 strap holes on the back. The strap can be put through the strap holes and fastened securely around the tree trunk by pulling the end of the strap firmly (Figure 3).
Product Instruction

The camera has a 2.0-inch built-in LCD screen, which can be used for reviewing pictures or videos and menu displaying, and unique keypad design for easy program and operation, 4 AA batteries slot supported (Figure 4).
Product Instruction
Product Instruction

A 3-way power switch is used to select the main operating modes: OFF, ON, and SETUP (Figure 5).
A control key interface with six keys is primarily used in SETUP mode to select operational functions and parameters. As shown in Figure.5, the keys can also perform a second function (shortcut operations in SETUP mode) in addition to their main function.
Product Instruction

INSTALLING THE BATTERIES AND SD CARD

Before you begin learning how to use your camera, you will first need to install a set of batteries and insert an SD card. Although that may only take you a minute, there are some important notes about both batteries and SD cards you should be aware of, so please take the time to read the following directions and cautions:

LOADING BATTERIES
After opening the cover of the battery compartment, you will see that the camera has four battery slots (Figure 6). A full four batteries must be installed for the camera to operate. Be sure to insert each battery with correct polarity (negative or “flat” end against the long spring of each battery slot). The camera takes 1.5V AA Lithium or Alkaline batteries. We recommend using 1.5V Lithium AA batteries (Energizer brand) to get maximum batteries lifetime. NiMH Rechargeable can also be used, but they might have a shorter life span due to their reduced efficiency over time and at low temperature, and would not work for night video recording. On SETUP mode when battery power level gets low, the message “Low Battery” will show on the screen, please replace the batteries. NOTE: If the battery charge drops to 1/3, the Night Vision function will automatically turn off. You can check the remaining power in the bottom right corner of the screen. Please be aware that during nighttime operation, the camera utilizes built-in IR LEDs, resulting in higher power consumption compared to daytime use. Therefore, it is recommended using 1.5V AA lithium batteries, specifically 4Energizer brand batteries, as they last two to three times longer than regular batteries.

INSERTING THE SD CARD
Insert the SD card (with the camera’s power switch in the OFF position) before beginning to operate the camera. Don’t insert or remove the SD card when the power switch is in the ON or SETUP position. The camera uses a regular memory card to save photos (in . jpg format) and/or videos (in .AVI format). SD and SDHC (High Capacity)/SDXC cards up to a maximum 128GBcapacity is supported **(Figure 7).+

**

The following describes how to insert and remove the SD card:

  • Insert the SD card into the card slot with its label side upwards. A “click” sound indicates that the card is installed successfully. If the wrong side of the card is facing up, you will not be able to insert it without force, there is only one correct way to insert cards. If the SD card is not installed correctly, the device will not display an SD card icon on the screen in SETUP mode. Formatting Memory card by using the camera’s “Format” parameter in the menu settings before using it for the first time is recommended, especially when a card has been used in other devices.
  • To take out the SD card, just gently push in the card (do not try to pull it out without pushing in first). The card is released from the slot and ready to be removed when you hear the click. Be sure the camera’s power is switched OFF before inserting or removing SD cards or batteries.

USING THE CAMERA

Once you have prepared your camera by properly installing batteries and an SD card, you can simply take it outside, strap it to a tree (or not, depending on your application scenario), switch it on, and leave. This way, you may capture some great photos that precisely match your expectations. However, we highly recommend spending some additional time indoors with this manual and your camera to familiarize yourself with the functions of the 3-way switch and control keys. Understanding these features will enhance your camera usage.
At the very least, we suggest setting the date and time so that they can be imprinted (or not, as per your preference) on your photos as they are taken. It would also be beneficial to learn how to switch the camera to shoot video clips instead of still photos, if desired. Additionally, reading some tips on how to mount the camera on a tree can provide valuable insights.

QUICK SET GUIDE

  1. Install Batteries

  2. Installed SD card

  3. Switch to SETUP

  4. Format memory card

  5. Reset Camera

  6. Select Mode

  7. Set Shot Lag (10s-15s)

  8. Set time&date

  9. Switch to ON

THE OFF, ON, AND SETUP MODES

The camera has three basic operational modes:

  • OFF mode: Power switch in the OFF position.
  • ON mode: Power switch in the ON position.
  • SETUP mode: Power switch in the SETUP position (screen is on).

OFF MODE
The OFF mode is the “safe” mode when any actions must be taken, e.g., replacing the SD card or batteries, or transporting the device. And of course, when you are storing or not using the camera, you will switch it to OFF. Please note that in the OFF mode the camera consumes little power. It’s a good idea to take the batteries out of the battery compartment if the camera will not be used for a long time.

ON MODE
Anytime after the batteries and SD card have been inserted, you can switch on the camera. When the power switch is moved to the middle position, the camera will enter into the ON (Surveillance) mode. The camera will countdown 5-second delay and then be ready to capture images.Once in the ON mode, no manual controls are needed or possible (the control keys have no effect). The camera will take photos or videos automatically (according to its current parameter settings). You can either move the power switch directly from OFF to ON mode, or stop at the SETUP position first to change one or more settings, then move the switch to ON after you have finished doing so.

SETUP MODE
In the SETUP mode you can check and change the settings of the camera with the help of its built-in screen. These settings, found in the menu by pressing MENU key, let you change the photo or video resolution, interval between photos, switch the time imprint on, etc. (See more in Section 8 ADVANCED SETTINGS). Moving the power switch to the SETUP position will turn on the screen display, and you will see an information screen that shows how many images can be taken, the battery level, camera or video mode, etc.
Attention please: In SETUP mode, the camera will automatically Turn off the screen if there is no operation (key pressing) within 2 minutes. In the SETUP mode, you can connect the camera to a computer’s USB port to download your images.

Shortcut Keys/Functions
As mentioned earlier in “Parts & Controls”, the keypads have secondary, “shortcut” functions when the camera is switched to SETUP mode:

  • Press the OK key to quickly set the camera to shoot video clips.
  • Press the UP/Down key to quickly set the camera to take still photos.
  • Press the SHOT key to manually trigger the shutter. This is useful for testing the camera.
  • Switch it to the SETUP which is the middle, and press the PLAY button to play back photos and videos, not in the off or on. Press the DOWN or UP button to move through the photos. Finally press the OK key to exit the playback.

ADVANCED SETTINGS

The trail camera comes with preset manufacturer settings. You can change the settings to meet your requirements. Please make sure that the camera is in the SETUP mode. Once the camera screen is on, press MENU key to enter/exit the menu. Press the UP/DOWN key to change the setting, and press the OK key to confirm the change. Always remember to press the OK to save the change. Otherwise you will lose your new setting

Parameter Settings(Bold=default) Description
Photo or Video PhotoVideo Photo+Video Select whether still photos or video

clips are taken.
Photo resolution| Smart Best Photo24MP16MP8MP5MP| Select desired resolution for still photos from 2 to 24megapixels. Higher resolution produces better quality photos, but creates larger files that take more of the SD card capacity. Larger files require longer time to write to the SD card, which will slightly slow theshutter speed.
Photoseries| 01, 02, 03,| Select the number of photos taken insequence per trigger in Camera mode.
Videoresolution| Smart Best Photo1080P720P| Select video resolution (pixels perframe). Higher resolution produces better quality videos, but creates larger files that take more of the SD cardca- pacity.
Video Length| 5seconds, Optional from 3s to 10m| Videos are in AVI format that can be played back on most video players( VLC/Irfanview etc.).Note: Night videos are limited to a maximum of 30 seconds to conserve the batteries. If set video length higher than 30 seconds, e.g. 60 seconds, the max recording length at night keeps 30seconds.
Audiorecording| OnOff| Selecting On will record video withsound.
Shot lag| 1 minutes, optional from 5s to 60m| Select the shortest length of time that the camera will wait until it responds to any subsequent triggers from the PIR sensor after a game is first detected.During the selected interval, the camera will not take pictures/videos. This prevents the SD card from filling up with too many redundant images. Note: this option is invalid if Mode is setas “Time Lapse”
Sensitivitymotion sensors| HighMiddleLow| The”High” level will make the cameramore sensitive to infrared (heat) and more easily triggered by motion, the “Low” level makes it less sensitive to heat and motion. The”Middle” is for average or moderate conditions.Commonly, the”High” level is suitable when the ambient temperature is warm and little interference (interfer-ence such as windy), and the “Low” level is helpful in cold weather.Note: this option is invalid if Mode is setas “Time Lapse”
Timelapse| OnOff optional from 1s to 24h| When the “Time Lapse” feature is enabled, the camera will automatically take photos/videos according to the set interval (1 Min ~ 24 Hours can be set) regardless of whether the motion sensor has detected any game.For example, after setting the interval time to 1H, and the camera will take a photo or record a video every hour (confirm whether to take a photo or record video based on your work mode), the camera will take 24 photos within 24H.This is helpful when observingcold-blooded animals like snakes, or the process of flowering etc.Note: Too small interval set in the Time Lapse Settings will enable to take more pictures, but can consume more battery power then reduce battery life accordinglyNote: this mode will disable motiondetection.
Date/TimeDate Format| Y/M/D hh:mmD/M/Y M/D/YY/M/D| M ‒ Mont D ‒ DayY ‒ Yearhh ‒ Hour mm ‒ MinutePress the MENU button to access the menu options. Use the navigation buttons to select the “Time & Date” option and press the OK button to enter the settings. Adjust the time and date according to the local time. To modify a specific value, use the UP/DOWN buttons to navigate to the desired field and press the OK button to select it.Use the LEFT/RIGHT buttons to modify the value of the selected field. For example, for the hour or month, you can increase or decrease the value.After making the necessary modifica- tions, press the OK button to confirm and save the changes. To set the time format, follow these additional steps: In the “Time & Date” settings, find the option for time format (12 or 24-hour format). Use the OK button to select the desired time format.If the 12-hour format is selected, the captured images and videos will display AM and PM watermarks.For example, in the 24-hour format, the time and date would be displayed as “March 8, 2023, 15:46:29”, while in the 12-hour format, it would be displayed as “March 8, 2023, 3:46:29 PM”.Select date format which will be shown on the screen and each capture.
Time Format| 12h24h| Select time format which will be shown on the screen and each capture.12h – AM/PM
Serial NO| OnOff| Select On to assign a 4-character long in the form of Capital A-Z, 0-9 to record the location in the photos (e.g. A123 for Yellow Stone Park). This helpsmulti-camera users identify thelocation when reviewing the photos
PhotoStampTarget recording time| Time&dateDate OffOnOff| Select On to show date, time, tempera-ture, moon phase on each capture.Select On if you only want the camera to work within a specified time period every day. For instance, if the starting time is set at 18:35 and the ending time at 8:25, the camera will function from 18:35 the current day to 8:25 the next day. Outside the time period the camera will not be triggered or takephotos/videos.
Password| OnOff| Set up a 4-digit password to protect your camera from unauthorized users. If the code is lost, turn the power switch to “OFF” at first. Then press “MENU” button and “PLAY” button at the same time (Don’t let go of yourfingers) and turn the power switch to “SETUP”. Password will be clearedautomatically when the camera starts.
Format memory Card| Yes No| All files will be deleted after formatting the SD card. Highly recommend you format the SD card if it has been used previously in other devices.Caution: make sure wanted files on theSD card have been backed up first!
Reset Settings| Yes No| Selecting Yes will return all your previous settings back to the manufac-turer default.
Version| Defined| Display the version of the camera.
After-sales| | support@Punvoe.com

MOUNTING AND POSITIONING THE CAMERA

MOUNTING
After you’ve set up the camera’s parameters to your personal preferences at home, you’re ready to take it outside and slide the power switch to “ON”. When setting up the camera for scouting game or other outdoor applications, you must be sure to mount it in place correctly and securely. We recommend mounting the camera on a sturdy tree with a diameter of about 6 in. ( 15cm). To get the optimal picture quality, the tree should be about 16- 17 ft. (5 meters) away from the place to be monitored, with the camera placed at a height of 2.5-3.5 ft. (0.75- 1m). Also, keep in mind that you will get the best results at night when the subject is within the ideal flash range, no farther than 65′ (20m) and no closer than 10′ (3m) from the camera.

There are two ways to mount the camera: using the provided adjustable web belt, or the tripod socket.

Using the adjustable strap: illustrates using the strap on the camera. Push one end of the strap through the two brackets on the back of the camera. Thread the end of the strap through the buckle. Fasten the strap securely around the tree trunk by pulling the end of the strap firmly so there is no slack left (Figure 8). Note: it is not possible to use a cable lock (in the upper part of the bracket) and the strap at the same time.
Using the tripod socket : The camera is equipped with a socket at the bottom end to enable to mount on a tripod or other mounting accessories with a standard UNC 1/4-20 thread screw.
Mounting

SENSING ANGLE AND DISTANCE TEST
To test whether the camera can effectively monitor the area you choose, this test is recommended checking the sensing angle and monitoring distance of the camera. To perform the test:

Switch the camera to the SETUP mode.
Select “Photo & Video” in the Menu. The camera will countdown a max 30-second delay and be ready to capture motions.
(Note: The delay time may be less than 30 seconds, depending on the actual time of the motion sensor to be activated. The delay time is 30 seconds minus the power-on time.) Close the camera door. Make movements in front of the camera at several positions within the area where you expect the game or subjects to be. Try different distances and angles from the camera. If the motion indicator LED light (Blue light) blinks, it indicates that position can be sensed. If it does not blink, that position is outside of the sensing area. In these sensing test, the camera would take pictures once motion captured. When you open the camera, the screen shows the number of times triggered, you can review the pictures on the screen. The results of your testing will help you find the best placement when mounting and aiming the camera. The height away from the ground for placing the device should vary with the animal size appropriately. In general, 3 to 6 feet is preferred. You can avoid potential false triggers due to temperature and motion disturbances in front of the camera by not aiming it at a heat source or nearby tree branches or brush (especially on windy days). Do NOT install the camera behind the glass window as that is not possible to sense any motion. Avoid the camera toward to glass the object.

SWITCHING ON THE CAMERA
If you set the camera working mode as “Time Lapse” in the menu, once you switch to the ON mode, the camera will be ready to go into “Time Lapse” mode, then take images periodically according to your preset “Time lapse Interval” parameter .

Before leaving the camera unattended, please check for the following:
Are the batteries inserted with correct polarity and is their power level sufficient?
Does the SD card have sufficient available space?
Is the power switch in the ON position?

REVIEW PHOTOS OR VIDEOS

After you have setup, mounted and activated your CAMERA, you will be eager to return later and review the images it has captured for you. The camera stores photos and videos in the folder \DCIM in the SD card. Photos are saved with file names like 0001.JPG and videos like 0001.AVI. The AVI video files can be played back on most popular media players, such as Windows Media Player, VLC etc. There are several different ways this can be done. You can directly review the photos or videos on the camera screen. Or in the SETUP mode only, you can use the provided USB cable to download the files to a computer. Or you can put the SD card to a SD card “reader” (user supplied), plug in a computer, and browse the files on the computer without downloading.

TECHNICAL SPECIFICATIONS

Element Description
Max. Pixel Size 24MP
Lens F= 1.6, FOV=63°, Auto IR-Cut
IR Flash 70ft
LCD Screen 2 0″ Color screen
Keypad 6 Keys, 1 Power switch
Memory SD, SDHC or SDXC Regular memory card (Notincluded), max capacity 128GB
Picture Size 24MP, 16MP, 8MP, 4MP, 2MP
Video Size 1080P@30fps, 720P@30fps
PIR Sensitivit High/Middle/Low
PIR SensingDistance 75ft(-22 ° F to +158°F.)
PIR SensingAngle Total 120°
Trigger Time Approx. 0.2~0.6 second(0 1s while side motion sensors enabled)
Trigger Interval 5sec.-60min, Programmable
ShootingNumbers 1~3
Video Length 3sec ~ 10min., Programmable(Note: Max 30 seconds at night time

to conservebatteries lifetime)
Info Strip| On /Off
Targetrecording time| On /Off, Specific working period of time
Password| 4-Digit Code
Camera Name| 4-Character (A-Z, 0-9)
Time Lapse| 1 Sec. ~ 24 Hours
Power Supply| 4×1.5V AA Batteries
Stand-by Time| 6 Months
Auto Stand-by| Auto Stand-by (Surveillance mode) in 2 minuteswhile no operation in SET mode
Interface| Mini-USB/TYPE-C, Regular SD card holder,External Power (DC 6V/ 1.5A, Plug 3.5×1.35mm)
Mounting| Strap, Tripod Base ( 1/4-20)
Waterproof| IP66
OperationTemperature| -22 ° F to +158°F.
OperationHumidity| 5% ~ 95%
Certificate| FCC & CE & RoHS
ProductDimensions| 4.3 x 3.6 x 1.3 inches
After-sales| support@Punvoe.com

FAQS

IMPORTANT NOTE

  • Before inserting or removing the memory card, make sure the camera is turned off.
  • When checking the camera in SETUP mode, the ambient light source may be unstable due to handheld movement. This can trigger the motion sensor, resulting in a clicking sound and a flashing screen. This is normal.
  • It is recommended to use high-performance alkaline batteries to extend the camera’s usage time.
  • Avoid using 1.2V rechargeable batteries as the trail camera requires 1.5V for proper functioning. Low battery voltage can lead to improper operation. After the battery is depleted, the camera will only have a few hours of operation remaining (the camera will display a low battery warning).
  • When using the trail camera for the first time or if the camera cannot recognize the memory card, please format the memory card before use. Before installing the battery, confirm the correct battery polarity. Incorrect polarity may cause the camera to short-circuit and potentially damage it. Please note that the camera is not protected against short circuits.
  • When using the product for the first time, remove the protective film from the lens and sensor to ensure the motion sensor is clean and undamaged. Any scratches or damage can affect the camera’s triggering performance.
  • For on-site installation, ensure that the camera’s socket and the DC plug at the bottom are properly sealed to prevent damage from rain. The USB cable provided is for transferring files from the camera to the computer only. Do not use it to charge the camera or rechargeable batteries as this can severely damage the camera.
  • Keep the camera lens and infrared window clean. If they become dirty, clean them with a soft glasses cloth. Do not use sharp objects that may scratch the LCD, camera lens, infrared sensor, or LED glass.
  • When the battery level is low, promptly replace all batteries to avoid damage to the camera due to electrolyte leakage.

FAQs

Q(1) In POWER-ON mode, the camera screen will turn off after 5 seconds.

Will it not turn on afterwards?

A: After setting up, please turn the switch to the ON position. After 5 seconds, the camera screen will turn off, indicating that it has entered the working state. It will continue to record according to your settings.

Q(2) Off-road cameras are very useful during the day, but cannot capture

anything at night?

A: When the battery power is only 1/3, the camera may not be able to capture images at night. The camera requires a higher power output during nighttime due to the activation of built-in infrared LEDs for night vision. To ensure optimal performance, it is recommended using 1.5V AA lithium batteries (Energizer brand) as they last two to three times longer than regular batteries.

Q(3) When I walk up to the camera, the blue light flashes, but the camera

does not record anything?

A: For automatic detection and recording, make sure the camera switch is in the ON position. If the blue light flashes when motion is detected, it indicates that the camera is still in SETUP mode. When the battery level is low, the camera will not take photos or record videos. It will display a black screen in the photo and record mode.

Q(4) What if I forget my camera password?

A: When the camera is turned off, press and hold the MENU+PLAY buttons while adjusting the MODE button to SETUP mode. This will unlock the camera.

Q(5) What should I do if there is glare in the photo?

A: Glare may occur if the camera is pointing towards the sun. During installation, remember to consider the angle and position of the sun to obtain the best image quality during the day.

Q(6) The camera continuously captures images without a subject/the number

of triggers increases?

Q(7) Battery life is shorter than expected?

A: Parameters such as camera series, video length, PR interval, and PIR sensitivity can affect the efficiency and battery life. Higher trigger frequencies can reduce battery life. It is recommended using Eneraizer 1.5V AA batteries for off-road cameras to achieve the longest battery life.

Q(8) How to determine whether the camera's motion sensor is working

properly?

A: Follow the instructions in the QUICKSTART GUIDE to set up the camera. After configuration, turn the power switch to SETUP mode. After approximately 15 seconds, walk in front of the camera. If the blue light flashes, it indicates that the camera's infrared motion sensor is working properly. This method can also help you adjust the camera's direction, angle, and determine whether the current position is within the monitoring range.

Q(9) Why is my camera working normally in SETUP mode but unable to take

photos in POWER-ON mode?

A: If the camera is functioning properly in SETUP mode but doesn't capture photos in POWER-ON mode, it could be due to the camera's position or settings. These cameras are optimized for detecting targets in the horizontal range, so you may need to adjust the height and sensitivity settings. Ensure that the camera is positioned correctly and that the sensor and lens are oriented towards the target area to capture motion accurately within the expected range.

Q(10) Why is there air in the trail camera? Is it a leak?

A: The presence of air in the trail camera is not a sign of a leak. Inside the camera, there is a space that can contain air. When the temperature changes, the air inside may liquefy, resulting in water mist. However, when the temperature returns to normal, the water mist will disappear naturally.

Q(11) The camera does not take photos?

Q(12) The camera cannot take photos properly?

A: If the camera is not capturing photos correctly, consider the following a. PIR protective film: Check if the PIR protective film is removed from the camera's sensor. If the film is still attached, remove it to allow proper motion detection. b. Installation position: Verify that the camera is installed within an effective range. Adjust the position if necessary to ensure it covers the desired area for motion detection

Q(13) The camera cannot be turned on normally?

Q(14) There are no images on the memory card?

A: If you are not finding any images on the memory card, try the following steps: a. Replace the memory card: If the current memory card is not functioning correctly, try using a different one to see if it resolves the issue. b. Format the memory card: Format the memory card using the camera's formatting function to ensure it is properly recognized and compatible with the camera. c. Check recording functionality: Before using the camera, test its recording functionality with the newly formatted memory card to verify if it can successfully capture and store images.

If these FAQs cannot address your problems, please provide a detailed description of the issue and send your order number to our customer service team. We will resolve the problem for you as soon as possible. If you have any questions or suggestions, please feel free to email us without hesitation.

WARRANTY

ONE-YEAR LIMITED WARRANTY
Your Punvoe trail camera is covered by a one-year warranty from the original purchase date. We guarantee that your camera will be free from defects in materials and workmanship when used under normal conditions. This warranty does not cover damages caused by consumer misuse, abuse, improper handling or installation, damage caused by wildlife, or repairs attempted by unauthorized individuals. During the warranty period, we will, at our discretion, repair or replace your camera with the same or a comparable model at no cost. This warranty is only valid for the original retail buyer from our authorized dealer. Proof of the original purchase date, such as a purchase receipt or order number, is required to claim warranty benefits. Any replacement product provided under this warranty will be covered for the remaining duration of the original product’s warranty period. This warranty specifically covers failures due to defects in materials or workmanship during normal use and does not cover normal product wear. If you need to return a product under this warranty, please contact your dealer or our distributor

FCC COMPLIANCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Theselimits are designed to provide reasonable protection against harmful interference in a residential installation. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, maycause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off andon, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

The device does not contain any user-serviceable parts. Repairs should only be made by an Authorized repair center. Unauthorized repairs or modifications could result in permanent damage to the equipment, and will void your warranty and your authority to operate this device under Part 15 regulations. The shielded interface cable which is provided must be used with the equipment in order to comply with the limits for a digital device pursuant to Subpart B of Part 15 of FCC Rules.

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