TELLUR TLL331391 Smart WiFi Indoor Camera UltraHD Pan and Tilt User Manual

: June 4, 2024
: Tellur

Table of Contents

TELLUR TLL331391 Smart WiFi Indoor Camera UltraHD Pan and Tilt
What’s in the box
Read User Manual Online (PDF format)
Download This Manual (PDF format)

TELLUR TLL331391 Smart WiFi Indoor Camera UltraHD Pan and Tilt

Thank you for choosing Tellur!
To ensure an optimum performance and safety, please, read this user manual carefully before using the product. Keep this user manual safe for future references.

What’s in the box

Product diagram

Technical speciﬁcations

Sensor type: 1/2.7″ CMOS
Sensor resolution: 3 Megapixels
Lens: f:3.6mm
Angle adjustment: Tilt: 0° ~ +65°; Pan: 0~350° + Zoom
Infrared sensor: Yes, up to 10 meters
Image resolution: Ultra HD 2304 x 1296
Video compression: H.264 + H.265
Frame rate: Up to 20/second
Image ﬂip: Horizontal and vertical by APP
Motion detection: PIR
Detection distance: 0 ~ 10 meters (max)
Motion auto tracking: Yes
Surveillance area: Customizable by APP
Human body detection: Yes
Acoustic warning alarm: Activate/Deactivate by APP
Privacy mode: Activate/Deactivate by APP
Night vision: Yes
Audio communication: Two-way audio
Built-in speaker: 2W
Built-in microphone: Yes
Internal storage: MicroSD card up to 128GB Class 10 min (not included) Cloud storage: Yes, compatible
Power supply: Port Micro USB DC 5V/1A
Google Home: Compatible
Amazon Alexa: Compatible
Wi-Fi standard: IEEE 802.11b/g/n
Supported Wi-Fi network: 2.4GHz
Suitable for: Indoor use
Working condition temperature: -10°C ~ +55°C
Working condition humidity: 10% ~ 90% RH

Product installation
Important notes and cautionary tips:

Avoid mounting the device in a place where the temperature changes too much, such as heat/cold sources, air-outlet, etc.
Do not expose the camera to high electromagnetic radiation.
Ensure the camera is securely ﬁxed in position
Make sure the power plug is ﬁrmly connected to the power socket.
If you smell smoke, or hear high noise, from the device, turn off the power and unplug the power cable. Then contact the service center for assistance.
Do not drop the camera and avoid physical shock.
Do not touch the camera lens with ﬁngers. If cleaning is necessary, use a clean cloth and wipe it gently.
Do not mount the camera to sun or bright lights. Blooming or smearing may occur and can affect the lifespan of the sensor.
The camera sensor may be damaged by laser beams. Make sure the camera will not be exposed to any laser beam.
This camera was designed for indoor use only.

Note: Mare sure your phone is connected to the 2.4GHz wireless network and you have access to WiFi password before you start the pairing procedure.

Pairing the device

Download and install the Tellur Smart app, available for either iOS or Android devices.
Once downloaded, the app will ask you to create an account (if you don’t have any already). Enter your email, select the country you live in and create a password for your Tellur Smart account. ***Set up router
This device only supports 2.4GHz frequency band router, does not support 5GHz frequency band router. Please set the relevant parameters of the router before Wi-Fi conﬁguration, Wi-Fi passwords do not include special characters such as ~! @#$%^&*(). When the device is being connected to the Wi-Fi, keep the mobile phone and device close to the router to speed up the conﬁguration of the device.
Open the Tellur Smart app and click “Add device” or “+” and then select “Video Surveillance” -> “Smart Camera (Wi-Fi)”.

When connecting, make sure your router, smartphone and the camera are as close as possible.
Power on and reset the camera until the status indicator is ﬂashing quickly or a prompt tone is heard, and then click “Next”. Then input your WiFi password and click “Next”.
Click to change network if necessary.
With the camera lens, scan the QR code that appeared on your phone. When the device makes a sound, click “I heard a Prompt” and the conﬁguration will complete.

Storage

Installing microSD card

Rotate the camera lens up to ﬁnd the card slot at the bottom of the lens.
Insert the card in the slot
(The camera supports microSD cards up to 128GB capacity, minimum class 10 required.)

Formatting the card

Access the live view
Go to settings menu (click on “…” from top right corner)
Select Card Settings. Here you can see how much capacity is used and available.
Choose Format Card

Recording settings

Ensure you have inserted a compatible microSD card and its formatted.
Access the camera and go to settings menu (click on “…”) and choose Card Settings
Click on Recording Mode and you can select Continuous recording or Event recording

Failed to add device?

Make sure the device is powered on.
Check the WIFI connection of your phone.
Check if the device is in pairing mode. Reset your smart device to enter pairing mode.
Check router or related: If you use a dual-band router, select the 2.4GHz network to add the device. You also need to enable the router’s broadcasting function. Set encryption method as WPA2-PSK and authorization type as AES or set both on “auto”.
Check if the WIFI signal is strong enough. To maintain the signal strong, keep your router and the smart device as close as possible.
Wireless mode should be 802.11.b/g/n (WIFI 6 protocol 802.11ax is not supported)
Make sure you don’t exceed the maximum number of registered devices supported by the app (150).
Check if the router’s MAC ﬁltering function is enabled. If so, remove the device from the ﬁlter list and make sure the router is not prohibiting the device connection.
Make sure the WIFI password entered in the app is correct.

Can I control the device with 2G/3G/4G network?
When adding the device for the ﬁrst time, the device and the phone need to be connected to the same WiFi network. Once the device has been successfully paired with the Tellur Smart app, you can remotely control it via 2G/3G/4G networks.

How can I share my device with family?
Open Tellur Smart app, go to “Proﬁle” -> “Device sharing” -> “Sharing sent”, tap “Add sharing” and share the device with the added family members. Notice – users must install the Tellur Smart app on their device in order to see shared devices.

How can I manage the devices shared by others?
Open App, go to “Proﬁle” > “Device Sharing” > “Sharing Received”, then you can ﬁnd the devices shared by other users. To delete a shared device, swipe left.

Disposal and recycling information
The crossed-out wheeled-bin symbol on your product, battery, literature or packaging reminds you that all electronic products and batteries must be taken to separate waste collection points at the end of their working lives; they must not be disposed of in the normal waste stream with household garbage. It is the responsibility of the user to dispose of the equipment using a designated collection point or service for separate recycling of electrical and electronic equipment waste (WEEE) and batteries according to local laws. Proper collection and recycling of your equipment helps ensure EEE waste is recycled in a manner that conserves valuable materials and protects human health and the environment. Improper handling, accidental breakage,
damage, and/or improper recycling at the end of its life may be harmful for health and environment.