Northland COMMUNICATIONS CP935W Wireless Conference Unit User Manual

: June 15, 2024
: NORTHLAND COMMUNICATIONS

CP935W Wireless Conference Unit

Yealink CP935W Wireless Conference Unit

Specifications

Maintenance: Clean the equipment with a soft, dry cloth. Never
use liquids.
Rechargeable Battery: The phone comes with a charged battery,
but it may need recharging to full capacity depending on how long
it has been in storage. A fully charged battery provides talk time
of about 24 hours, or 15 days of standby time.
Power Status: When the phone is idle, you can check the
battery’s remaining capacity. Navigate to MORE > STATUS >
POWER PERCENT.

Product Usage Instructions

Hardware – Base Station Features

The base station of the Yealink CP935W Wireless Conference Unit
offers the following features:

Lights and Keys: The base station has various lights and keys
that serve different functions. Refer to the user manual for
detailed information on each light and key.

Hardware – Conference Unit Features

The conference unit of the Yealink CP935W Wireless Conference
Unit offers the following features:

Lights, Keys, and Indicators: The conference unit has lights,
keys, and indicators that serve different functions. Refer to the
user manual for detailed information on each light, key, and
indicator.

Screens and Icons

The Yealink CP935W Wireless Conference Unit has screens and
icons that provide quick reference guides for specific keys and
features. Consult the user manual for a detailed explanation of
each screen and icon.

Call Processing

The Yealink CP935W Wireless Conference Unit allows you to handle
calls efficiently. The following features are available:

Answering Calls: Learn how to answer incoming calls on the
conference unit.
Placing Calls: Make outbound calls using the conference
unit.
Navigating Connected Calls: Manage multiple connected calls
using the conference unit.
Do Not Disturb: Activate the Do Not Disturb feature to
temporarily block incoming calls.
Call Park: Learn how to park a call and retrieve it later.

Establish a Multi-Party Conference

You can easily create an adhoc conference with multiple
participants using the Yealink CP935W Wireless Conference Unit.
Follow these steps:

Step 1: [Provide specific instructions for step 1]
Step 2: [Provide specific instructions for step 2]
Step 3: [Provide specific instructions for step 3]

Call History

The Yealink CP935W Wireless Conference Unit keeps track of your
call history, including inbound, outbound, and missed calls. Access
the call log to review your recent calls.

Connect a Mobile Device

You can pair and connect a Bluetooth-enabled mobile phone to the
Yealink CP935W Wireless Conference Unit. Follow these steps to
establish a connection:

Step 1: [Provide specific instructions for step 1]
Step 2: [Provide specific instructions for step 2]
Step 3: [Provide specific instructions for step 3]

The conference unit has a menu structure that allows you to
navigate through various commands and options. Familiarize yourself
with the menu flow to access different features easily.

Your Voicemail

You can log in to your voicemail and utilize common voicemail
commands with the Yealink CP935W Wireless Conference Unit. Follow
these steps to access your voicemail:

Step 1: [Provide specific instructions for step 1]
Step 2: [Provide specific instructions for step 2]
Step 3: [Provide specific instructions for step 3]

FAQ

Q: How do I clean the equipment?

A: Use a soft, dry cloth to clean the equipment. Avoid using
liquids.

Q: How long does the battery last when fully charged?

A: The fully charged battery provides approximately 24 hours of
talk time or 15 days of standby time.

Q: How can I check the battery’s remaining capacity?

A: When the phone is idle, navigate to MORE > STATUS >
POWER PERCENT to view the battery’s remaining capacity.

Q: How can I answer incoming calls?

A: [Provide instructions for answering incoming calls]

Q: Can I place outbound calls using the conference unit?

A: Yes, you can make outbound calls using the conference unit.
[Provide instructions for placing outbound calls]

Q: How do I park a call and retrieve it later?

A: [Provide instructions for parking and retrieving calls]

Yealink CP935W Wireless Conference Unit
Phone + Voicemail
USER MANUAL
August 24, 2023

TABLE OF CONTENTS
CLICK ON ANY PAGE NUMBER TO RETURN TO THE TABLE OF CONTENTS
GENERAL INFORMATION …………………………………………………………………………………………………………………………………… 1 MAINTENANCE, BATTERY + POWER STATUS.
HARDWARE – BASE STATION FEATURES………………………………………………………………………………………………………………… 2 UNDERSTANDING LIGHTS AND KEYS OF BASE.
HARDWARE – CONFERENCE UNIT FEATURES ……………………………………………………………………………………………………… 3 UNDERSTANDING LIGHTS, KEYS + INDICATORS.
SCREENS + ICONS ………………………………………………………………………………………………………………………………………………. 4 A QUICK REFERENCE GUIDE DEFINING SPECIFIC KEYS + FEATURES.
CALL PROCESSING ……………………………………………………………………………………………………………………………………………… 6 ANSWERING, PLACING CALLS, NAVIGATING CONNECTED CALLS, DO NOT DISTURB + CALL PARK.
ESTABLISH A MULTI-PARTY CONFERENCE…………………………………………………………………………………………………………… 7 STEPS TO CREATE AN ADHOC CONFERENCE
CALL HISTORY ……………………………………………………………………………………………………………………………………………………… 8 INBOUND, OUTBOUND + MISSED CALL LOG
DIRECTORY ………………………………………………………………………………………………………………………………………………………….. 9 LOCAL

NETWORK DIRECTORIES.
CONNECT A MOBILE DEVICE………………………………………………………………………………………………………………………………. 10 PAIR + CONNECT BLUETOOTH-ENABLED MOBILE PHONE.
MENU STRUCTURE ……………………………………………………………………………………………………………………………………………….. 12 MENU COMMANDS + FLOW.
YOUR VOICEMAIL ………………………………………………………………………………………………………………………………………………… 13 LOGGING IN AND UNDERSTANDING COMMON VOICEMAIL COMMANDS.
Need support? Connect with us at www.northland.net/support or Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Representative

GENERAL INFORMATION

1

The CP935W is a Wireless DECT Conference Phone. The CP935W frees users from the limitations of power outlets and internet ports and meets the mobility requirement of any organization. By associating with the Yealink DECT base, it is completely wireless for users to hold a meeting anywhere within the DECT base coverage area. The built-in rechargeable battery supports 24 hours of talk time and requires less than 4 hours to be fully charged. It ensures a full weekday’s frequent usage of the phone without recharging.
Maintenance Clean the equipment with a soft, dry cloth. Never use liquids.
Rechargeable Battery The phone comes with a charged battery, but it may need recharging to full capacity depending on how long it has been in storage. A fully charged battery provides talk time of about 24 hours, or 15 days of standby time.
Viewing the Power Status When the phone is idle, you can check the battery’s remaining capacity. Navigate to MORE>STATUS>POWER PERCENT
NOTE: Currently Northland does not support Wi-Fi connectivity.

BASE STATION POWER: Plug into this port from the wall to connect to power.

Need support? Connect with us at www.northland.net/support or Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Representative

PHYSICAL LAYOUT

2

W70B BASE STATION HARDWARE

After the base station starts up successfully and the conference unit is registered to the base station, all of the LEDs on the base station glow green in sequence.

1
2 3 4

1 Paging Key Locates a misplaced handset Toggles to registration mode Resets the base station to factory settings

2 Registration LED

Indicates the handset registration status or the base station is in the paging mode

3 Network Status LED Indicates the network status

4 Power LED indicator Indicates the power status of the base station

Need support? Connect with us at www.northland.net/support or Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Representative

CP935W CONFERENCE UNIT HARDWARE

3

Front/Top of Unit

Back/Bottom of Unit

1

6

2

5

3

7

4

8

NO.

ITEM

1 Mute Key

2 Touch Screen

DESCRIPTION
+ Toggles MUTE function on/off. + Indicates phone and call status.
Shows information about calls, Softkeys, time, date and other relevant data.

3 Volume (+) Touch Key Increases the volume of the speaker, ringer or media.

4 Volume (-) Touch Key Decreases the volume of the speaker, ringer or media

5 Home Touch Key

Returns to the idle screen.

6 Contact Charging Port Connect the charging cradle to charge the phone.

7 Security Slot

Allows you to connect a universal security cable to your phone so you can lock down your phone. This will not be removed after it is locked.

USB Type-C Port 8

+ Allows you to connect a USB Flash drive (Optional) to your phone so you can record calls/conferences and play bak recorded files.
+ Allows you to charge the optional Bluetooth Wireless Microphone, CPW25.

Need support? Connect with us at www.northland.net/support or Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Representative

MUTE TOUCH KEY LED INDICATORS

4

The Mute touch key LED indicators show the call and phone status.

LED Status Solid Red Flashing Red Solid Green Flashing Orange

Description
+ The phone is initializing. + The phone is muted.
+ The phone is ringing.
+ The phone is placing a call. + There is an active call on the phone.
+ The phone’s battery is low.

POWER ON/OFF
POWER ON: When the phone is charging, it will automatically power on. If the phone is not charging, tap and hold the HOME key for 3 seconds to power on the phone.

POWER OFF: Tap and hold the HOME key for 10 seconds then tap OK or tap MORE > BASIC > PHONE MODE on the LED screen.
IDLE SCREEN
The idle screen displays the registered account, time and date and programmable keys. You can access the Dsskey screen and the Control Center from the idle screen.

No.

Name

1 Status Bar

2 Icons

3 Current Account 4 Digital Clock

Description
Display the label of the current account and Icons. Icons are displayed on the left of the status bar. Displays the registered account. If no account is registered on the phone, No Service is displayed.
Displays the time and date

5

Call

Tap to use the dialer.

Bluetooth Tap to use the Bluetooth settings. Programmable Keys
History Tap to view call history.

Directory Tap to view the Directory/Contacts.

6 Dsskey

Tap to display the phones line keys.

7 More

Tap to enter the Control Center.

Need support? Connect with us at www.northland.net/support or Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Representative

CONTROL CENTER
5
The Control Center allows you to access common features quickly or enter the menu screen. To access the Control Center, swipe down from the top of the screen or tap MORE on the idle screen.

No.

Name

Description

Backlight Slider Drag the slider to adjust brightness.

Bluetooth

1

Control Center Mute

+ Tap to turn Bluetooth on/off. + Long for the Bluetooth Setting screen.
Tap to turn Mute on/off.

DND

Tap to turn DND on/off.

Auto Answer Tap to Turn Auto Answer on/off.

Status

Tap for the Status menu.

Features

Tap for the features setting menu.

Message

Tap to access voicemail.

2

Menu

MIC/Intercom

Tap for the microphone/intercom settings (coming soon)

Basic

Tap for the Basic setting menu.

Advanced

Tap for the Advanced setting menu (restricted to Admin)

USB

Tap to view the recorded audios and available recording time.

CALLS SCREEN

All active and held calls are displayed on the Calls Screen.

When there is an active call and a held call, the Calls Screen displays the word Previous on the left, or Next on the right to allow you to scroll between calls.

Need support? Connect with us at www.northland.net/support or Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Representative

CALL PROCESSING

6

All active and held calls are displayed on the CALLS Screen.

PLACING AND ANSWERING CALLS

TO PLACE CALL: OR
TO PLACE SECOND CALL:

Tap CALL Softkey, Enter Number. Tap green OFF HOOK Key, number is called, MUTE Key LEDs are steady green. Tap the DIRECTORY Softkey or the HISTORY Softkey. Select a number from the displayed list. Number is called and the MUTE Key LEDs show a steady green light. Tap HOLD Softkey to place active call on hold.
Tap NEW CALL Softkey, Enter Number.

TO ANSWER CALL:

Hear Ringtone and Tap ANSWER Softkey.

TO SILENCE RINGING CALL: Tap SILENCE Softkey.

TO SEND TO VOICEMAIL: Tap REJECT Softkey.

TO ANSWER SECOND CALL: Hear Call Waiting alert tone. Tap ANSWER Softkey, first call is place on hold and second call is connected.

TO SWITCH BETWEEN CALLS: Tap SWAP Softkey.

TO END CALL:

Tap red ON HOOK Key.

HOLD: TO RECONNECT:

Tap HOLD Softkey. Tap RESUME Softkey.

MUTE: UNMUTE:

Tap any MUTE Key, LED changes from green to red Tap any MUTE Key again

TRANSFER:

Connect your call to someone else (with call on line)

Announced

Blind

+ Tap MORE Softkey Tap TRANSFER Softkey(call holds).
+ Enter extension number and tap TRANSFER Softkey. (You can also use the HISTORY or CONTACTS Softkeys).
+ Tap CALL Softkey. Wait for party to answer and announce call.
+ Tap TRANSFER Softkey.

+ Tap MORE Softkey Tap TRANSFER Softkey(call holds).
+ Enter extension number and tap TRANSFER Softkey. (You can also use the HISTORY or CONTACTS Softkeys).
+ Tap TRANSFER Softkey. + TO RETURN TO HELD CALL:Tap CANCEL Softkey.

Need support? Connect with us at www.northland.net/support or Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Representative

DO NOT DISTURB

7

Sends all calls to voicemail or provides a busy tone if there is no voicemail.

TO ACTIVATE: TO DEACTIVATE:

Scroll down from the top of the Idle Screen Tap DND Softkey, screen confirms success, DND appears in upper left of the display Tap EXIT DND mode.

CALL PARK
Places an active call on a “system hold” so it can be retrieved from any telephone TO PARK A CALL: Tap MORE Softkey
Tap TRANSFER Softkey Dial 13 Tap TRANSFER Softkey Tap CALL Softkey, System announces orbit code number Tap TRANSFER Softkey
TO UNPARK A CALL: Tap 14 and Orbit Code Number (i.e.: *14101) Tap CALL Softkey. Call is connected.

MULTI-PARTY CONFERENCE (Maximum of 4)
You can establish a multi-party conference from the Yealink Conference unit.
CONFERENCE FROM EXISTING CALL: Allows Conferencing (while on an established call). Tap CONFERENCE Softkey, automatically places first call on hold. Enter Second Number. Tap CONFERENCE Softkey. When 2nd person answers, announce conference. You have total privacy. Tap CONFERENCE Softkey, all participants are connected. Begin Speaking. Repeat to add additional conferees (all conference participants are placed on hold while you add another party).

Need support? Connect with us at www.northland.net/support or Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Representative

CALL HISTORY AND DIRECTORY

8

CALL HISTORY
Call History displays all of the phones recent calls.
VIEW CALLS: Tap the HISTORY Softkey Tap ALL CALLS to choose to view ALL CALLS, MISSED CALLS, PLACED CALLS or RECEIVED CALLS.
NOTE: If you choose to view all calls the standard Icons appear to indicate type of call Received, Missed or Placed. History Icons
VIEW CALL DETAILS + Tap the HISTORY Softkey. + Choose the list to view. + Choose the phone number entry and tap the INFORMATION icon.
SAVE CALL RECORD TO YOUR LOCAL DIRECTORY + Tap the HISTORY Softkey. + Choose the list to view. + Tap > … > ADD. + Edit the contact information + Tap DONE.
DELETE A CALL RECORD + Tap the HISTORY Softkey. + Choose the list to view. + Tap > DELETE. The phone will prompt you to delete the record. + Tap OK.
DELETE ALL CALL RECORDS + Tap the HISTORY Softkey. + Choose the list to view.

Long tap (press and hold) a contact. + Tap the radio button next to the list name at the top. + Tap … > DELETE.
PLACE A CALL FROM HISTORY + Tap the HISTORY Softkey. + Tap the call record you wish to call.

Need support? Connect with us at www.northland.net/support or Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Representative

DIRECTORY

9

ADD ENTRIES TO LOCAL DIRECTORY

When you add a contact to your Local Directory, you can choose how much information you would like to enter for the contact. You are required to enter a name.

+ Tap . + Tap . A “Contact form” is displayed. + Enter the contact’s information using the displayed keypad. + Enter all applicable phone numbers exactly as they are dialed (include 1 for out of
area numbers).

+ Tap the DONE.

SEARCH FOR CONTACTS + Tap . + Tap . + Enter the contact search criteria in the search field. OR + Tap . + Tap . + Select the desired letter along the right side to jump to contacts whose name begin with that letter. (For example: T)

PLACE A CALL FROM THE DIRECTORY

+ Using one of the search methods, find the contact to call.

+ If the selected contact has multiple numbers, tap the desired number.

+ Tap

. The contact number you select is dialed.

Need support? Connect with us at www.northland.net/support or Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Representative

BLUETOOTH

10

PAIR AND CONNECT A BLUETOOTH-ENABLED MOBILE PHONE
Before you begin, make sure you have activated the Bluetooth mode and made the phone “discoverable”.
TO ACTIVATE + Tap the Bluetooth icon. + Turn on Bluetooth. The phone scans available Bluetooth devices automatically.
TO PAIR Before you begin, be sure the Bluetooth-enabled mobile phone is discoverable. + Tap . + Tap the spinning icon in the upper right of the display. + Tap your Bluetooth-enabled mobile phone. The phone will prompt the connection passkey on the phone screen. + Make sure your mobile phone is showing the same passkey then select OK on both phones. + Select OK to enable mobile contacts sync feature, or select CANCEL to disable mobile contacts sync feature.
ENABLE PHONE AUDIO When you enable the phone audio, the phone can act as a speaker and microphone for your connected mobile phone. The call is made through your mobile phone but the audio is present on the Yealink phone and the call is controlled by the Yealink phone.
TO ENABLE + Tap . + Tap + Turn on PHONE AUDIO.
HANDLE A MOBILE CALL ON THE YEALINK CP935W You can handle a mobile call on the Yealink conference phone. The Yealink will act as a speaker and microphone for your mobile device. Before you begin:
Make sure that the Bluetooth-enabled mobile phone is paired and connected to the CP935W. Make sure you have enabled the phone audio.
During the call you can hold/resume, mute/unmute or end the call from the Yealink phone.

Need support? Connect with us at www.northland.net/support or Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Representative

MAKE THE PHONE DISCOVERABLE

11

If you make the Yealink phone discoverable to other Bluetooth devices, they can scan and find the IP phone.

Before you begin, make sure that the Bluetooth mode is activated.

+ Tap > Edit My Device Information. + Turn on OPEN DISCOVER. + Select .

DELETE THE PAIRED BLUETOOTH DEVICE You can delete the paired Bluetooth device from the phone. The next time you activate Bluetooth mode, the phone will not automatically connect to this device.
+ Tap .
+ Tap

DISCONNECT THE BLUETOOTH DEVICE You can disconnect the paired Bluetooth device from the phone. When you disconnect a Bluetooth device, it remains paired and you can reconnect it to your phone.
+ Tap + Tap the connected Bluetooth device.

DEACTIVATE BLUETOOTH MODE After you deactivate the Bluetooth mode, the Bluetooth device will disconnect from the phone, but it remains paired and you can reconnect it.
+ Tap . + Turn off Bluetooth.

Need support? Connect with us at www.northland.net/support or Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Representative

MENU STRUCTURE

Status
Features
Basic
Advanced Message History Directory
USB

General Network Phone Accounts Power Percent Call Forward Call Waiting Auto Answer Dsskey Hot Line Anonymous Call Auto Redial Setting DND Intercom Call Completion History Settings Paging Lost Diagnostics Language Time & Date
Display
Sound
Change Pin Bluetooth Wi-Fi Reboot Update Configuration Phone Mode Power Off Accounts
Network
Phone Lock Set Password Auto Provision Reset Config FWD International

Warnings, IPv4, MAC, Machine ID WiFi MAC, Firmware
Backlight Wallpaper Screen Saver Ringtones Key Tone Touch Tone
Wi-Fi Port Web Server VPN NAT

Local Directory Google Contacts Mobile Contacts Remote Phone Book Blocklist

12

Need support? Connect with us at www.northland.net/support or Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Representative

13
VOICEMAIL

The voicemail system is voice prompted with easy to follow instructions and commands. You must initialize your mailbox for the first time by creating a password, recording your name and recording a greeting.

FIRST TIME VOICEMAIL SET UP
To set up your voicemail for the first time: + Dial *99 and select DIAL Softkey. + Enter the EAS Pin provided by the System Administrator. + Follow the audio instructions to create a password, record your name and record your personal greeting

MAILBOX GREETINGS
There are multiple greeting types available for you to choose from:

PERSONAL EXTENDED ABSENCE
SYSTEM GENERATED BUSY OUT OF HOURS FORWARDED TO VM

Plays to everyone that calls you. Plays when you will be away from your office or phone for meetings/vacation, etc. You can turn off message acceptance when using the extended absence greeting. System will remind you Extended Absence Greeting is playing. A synthesized greeting. This can be set up to include your telephone number or recorded name. Plays when you have active calls on all available lines. Can be set to play outside of your normal business hours, weekends and holidays. Plays when you have your phone set to forward to voicemail.

Through the Self Service CommPortal, you are able to: + Record and change greetings. + Choose your voicemail to email options. + Change your login for voicemail so you are not required to enter your mailbox and pin each time you log in from your own
telephone. + Change other voicemail and telephone settings.
Please refer to the Self Service CommPortal User Guide on the Northland Communications website for full details.

Need support? Connect with us at www.northland.net/support or Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Representative

14
LOG IN TO VOICEMAIL
From any internal extension: + Tap *99 and Tap SEND Softkey + Enter your 10 digit telephone number and tap the # key + Enter your password and tap the # key

From any external telephone: + Dial: 315-671-0031 + Enter your 10 digit telephone number and tap the # key + Enter your password and tap the # key
COMMON VOICEMAIL COMMANDS

Main Menu
1 Listen to messages 2 Send a message to another user 3 Work with personal greetings 4 Mailbox settings 6 Set message type (voicemail/email/fax) 7 Switch Account (log into another account)

Listening to Messages
1 Repeat 2 Save 3 Erase 4 Reply 5 Send a copy 22 Save as new # Next Message

NOTES: Star () will always back you up to the previous menu Pound (#) will bypass a user’s personal greeting You can check your voicemail and record and manage greetings through your Subscriber CommPortal.
TO LEAVE A MESSAGE FOR ANOTHER USER WITHOUT RINGING THE PHONE: + Tap 99. + Enter extension number and tap DIAL Softkey.

TRANSFER TO VOICEMAIL: Sends a caller directly to voicemail without ringing the phone + Tap TRANSFER Softkey, call automatically held. + Tap *99 and enter extension number. + Tap BTRANS Softkey.

Need support? Connect with us at www.northland.net/support or Dial 4357 (HELP) or 315-671-6262 to speak to a Northland Representative