Juniper 12VDC Mist Access Points User Guide

Juniper 12VDC Mist Access Points

Product Information

Specifications

• Model : Juniper Mist Access Points
• Compatibility : Mist AI mobile app, Web browser
• Mounting Options : Wall or ceiling
• Network Requirements : Internet access, open ports on Internet firewall

Product Usage Instructions

Step 1: Begin

Onboard a Single AP Using the Mist AI Mobile App

1. Download and install the Mist AI app from the Google Play Store or Apple App Store.
2. Open the Mist AI app and log in using your account credentials. If you don’t have an account, create one following the instructions in the “Create a Mist Account and Organization” section.
3. Select your organization.
4. Tap the site to which you want to assign the AP.
5. Ensure that the Access Points tab is selected and tap “+”.
6. Locate the QR code on the AP (rear panel).
7. Focus the camera on the QR code.
8. The app will automatically claim the AP and add it to your site. You can view the new AP under the Access Points tab.
9. To view AP details, tap on the AP.

Onboard One or More APs Using a Web Browser

1. Make a note of the activation code provided along with your purchase order (PO) information.
2. Open a web browser and go to the onboarding page.
3. Enter your activation code.
4. Confirm that “Assign claimed APs to site” is checked and Primary Site appears below the check box.
5. Click “Claim”.
6. Review the information and close the window.
7. View your new AP or APs on the Inventory page. The status should show Disconnected.

Step 2: Up and Running

Mount the AP
You can mount the AP on a wall or ceiling using different methods. For instructions specific to your AP model, refer to the applicable hardware guide on the Juniper Mist Supported Hardware page.

Connect to the Network and Power On the AP

Note : Some tasks in the following procedure require you to configure or connect to services in your local network. We do not provide instructions for configuring or locating these services.

1. Ensure that you connect the AP to a network with Internet access.
2. Make sure that the required ports on your Internet firewall are open. Refer to the Firewall Configuration for more information.
3. Connect an Ethernet cable from a switch to the Eth0+PoE port on the AP.
4. If the switch or router you connect to the AP is not PoE capable, use an alternative power option.

Juniper Mist Access Points

Step 1: Begin

This guide walks you through the simple steps to get a new Juniper Mist access point (AP) up and running in the Mist cloud. You can onboard a single AP using your mobile phone, or you can onboard one or more APs using your computer. We show you how to onboard AP using two different methods:

• To onboard a single AP using your mobile phone, see “Onboard One AP Using the Mist AI Mobile App”.
• To onboard one or more APs using your computer, see “Onboard One or More APs Using a Web Browser”.

To perform either onboarding process, you will need to locate the claim code label on the rear panel of your AP. To onboard multiple APs, you can use the activation code that is listed in your purchase order (PO).

Onboard a Single AP Using the Mist AI Mobile App

You can use the Mist AI mobile app to quickly onboard an AP. With this app you can claim an AP and assign it to a site, rename the AP, and even place the AP on a floor plan. To onboard a single AP using the Mist AI mobile app from your mobile phone:

1. Download and install the Mist AI app from the Google Play Store or Apple App Store.
2. Open the Mist AI app and log in using your account credentials. If you do not have an account, see Create a Mist Account and Organization for details about creating one.
3. Select your organization.
4. Tap the site to which you want to assign the AP.
5. Ensure that the Access Points tab is selected and tap +.
6. Locate the QR code on the AP. The QR code is located on the rear panel of the AP.
7. Focus the camera on the QR code. The app automatically claims the AP and adds it to your site. You’ll see the new AP listed under the Access Points tab.
8. Tap the AP to view its details.

You can perform various tasks from the AP details screen such as renaming the AP, setting it on a floor plan, releasing an AP, or even adding a photo. Simply tap the option and you can update the details. To rename an AP, tap the AP name and enter a new name. To place an AP on a floor plan, tap Place on map. You need to have a floor plan already set up in Location > Live View in the Mist to use this option.  See Adding and Scaling a Floorplan. After you place the AP on the floor plan, you’ll see more details such as the position of the AP and the height at which the AP is mounted (default value that you can modify).

Here’s a video that shows how you can onboard an AP using the Mist AI mobile app:

Video:
To continue onboarding, proceed to “Step 2: Up and Running”.

Onboard One or More APs Using a Web Browser
Onboarding multiple APs—When you purchase multiple APs, we provide you with an activation code along with your PO information. Make a note of this code.

NOTE : You can simultaneously claim multiple APs and activate the subscriptions listed in the PO using the activation code. See Activate a Subscription.

Onboarding a single AP—Locate the QR code on your AP and jot down the alphanumeric claim code directly above it.

1. Log in to your account at https://manage.mist.com/. If you don’t have an account, see Create a Mist Account and Organization for details about creating one.
2. Go to Organization → Inventory → Access Points and click Claim APs.
3. Enter the Activation code or Claim code.
4. Confirm that Assign claimed APs to site is checked and Primary Site appears below the check box.
5. Click Claim. Review the information and Close the window.
6. View your new AP or APs on the Inventory page. The status should show Disconnected.

Here’s a video that shows how you can onboard an AP using a Web browser:

Video :
To complete the onboarding process, see “Step 2: Up and Running”.

Step 2: Up and Running

Mount the AP
You can mount the AP on a wall or ceiling using different methods. For instructions specific to your AP model, see the applicable hardware guide on the Juniper Mist Supported Hardware page.

Connect to the Network and Power On the AP
When you power on an AP and connect it to the network, the AP is automatically onboarded to the Juniper Mist cloud. The AP onboarding process involves the following steps:

• When you power on an AP, the AP obtains an IP address from the DHCP server on the untagged VLAN.
• The AP performs a DNS lookup to resolve the Juniper Mist cloud URL. See Firewall Configuration for the specific cloud URLs.
• The AP establishes an HTTPS session with the Juniper Mist cloud for management.
• The Mist cloud then provisions the AP by pushing the required configuration once the AP is assigned to a site.

NOTE : Some tasks in the following procedure require you to configure or connect to services in your local network. We do not provide instructions for configuring or locating these services.

Ensure that you connect the AP to a network with Internet access. To ensure that your AP has access to the Juniper Mist cloud, ensure that the required ports on your Internet firewall are open. See Firewall Configuration.

To connect an AP to the network:

1. Connect an Ethernet cable from a switch to the Eth0+PoE port on the AP.

   • An AP can connect to the Mist cloud with 802.3af power. However, most APs require 802.3at power at a minimum whereas some APs require 802.3bt to operate with full functionality. Generally, 802.3at is the minimum recommended PoE power for APs. For information about PoE requirements for APs, see Juniper Mist APs and PoE Requirements.

   • You might need to enable the Link Layer Discovery Protocol (LLDP) on the switch for it to deliver 802.3at or 802.3bt power.

   • The power-on procedures vary slightly for each switch. For instructions specific to your switch, see the applicable hardware guide on the Juniper Mist Supported Hardware page.
     NOTE : If you are setting up the AP in a home setup where you have a modem and a wireless router, do not connect the AP directly to your modem. Connect the Eth0+PoE port on the AP to one of the LAN ports on the wireless router.The router provides DHCP services, which enables wired and wireless devices on your local LAN to get IP addresses and connect to the Mist cloud. An AP connected to a modem port connects to the Mist cloud but does not provide any services. The same guideline applies if you have a modem/router combo. Connect the Eth0+PoE port on the AP to one of the LAN ports. If the switch or router that you connect to the AP is not PoE capable, use one of the following options to power the AP:

   • PoE injector : Use an 802.3at or 802.3bt injector. For AP41, AP43, AP33, and AP32 you can use an 802.3at power injector such as PD-9001GR/AT/AC.

     • Connect an Ethernet cable from the switch to the data in port on the power injector.
     • Connect an Ethernet cable from the data out port on the power injector to the Eth0+PoE port on the AP.

   • 12V DC power supply : You can connect a DC-01 12VDC power supply if your AP has a 12VDC connector.

2. Wait for a few minutes for the AP to boot completely.
   The AP should now appear as green (connected) in the Mist portal. You’ll also notice that the status LED on the AP turns green indicating that the AP is connected to the Mist cloud. Congratulations! You’ve successfully onboarded your AP.
   If the AP is unable to connect to the Juniper Mist cloud, you can use the status LED to troubleshoot. See Troubleshoot APs.

Step 3: Keep Going

What’s Next?
Use the Mist portal to configure and monitor your access point (AP) for your network. These tables provide links to additional information to help you get started.

General Information

Documentation
Learn about Marvis| Marvis Documentation
See all documentation available for Junos OS| Junos OS Documentation
See product update information| Product Updates

Learn with Videos

Juniper video.
Get short and concise tips and instructions that provide quick answers, clarity, and insight into specific features and functions of Juniper technologies| See Learning with Videos on the Juniper Networks main YouTube page.
View a list of the many free technical trainings we offer at Juniper| Visit the Getting Started page on the Juniper Learning Portal.

Juniper Networks, the Juniper Networks logo, Juniper, and Junos are registered trademarks of Juniper Networks, Inc. in the United States and other countries. All other trademarks, service marks, registered marks, or registered service marks are the property of their respective owners. Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify, transfer, or otherwise revise this publication without notice. Copyright © 2023 Juniper Networks, Inc. All rights reserved.

FAQ’s

Where can I find the Mist AI mobile app?

You can download and install the Mist AI mobile app from the Google Play Store or Apple App Store.

How do I create a Mist Account and Or0ganization?

Where can I find the applicable hardware guide for mounting the AP?

The applicable hardware guide for mounting the AP can be found on the Juniper Mist Supported Hardware page.

What are the network requirements for the AP?

The AP requires Internet access and open ports on your Internet firewall. For more information, refer to the Firewall Configuration section.

References

• Mist Systems
• Junos OS Documentation | Juniper Networks
• Troubleshoot a Juniper Access Point | Mist | Juniper Networks
• Mist | Quick Start | Step 1: Begin | Juniper Networks
• Juniper Mist Supported Hardware | Mist | Juniper Networks
• Manually Upload Your Floorplan | Mist | Juniper Networks
• Marvis Virtual Network Assistant | Mist | Juniper Networks
• Juniper Mist Firewall Ports and IP Addresses for Firewall Configuration | Mist | Juniper Networks
• Activate a Subscription | Mist | Juniper Networks
• Radio Settings (RF Templates) | Mist | Juniper Networks
• Device Profile Options | Mist | Juniper Networks
• WLAN Template Options | Mist | Juniper Networks
• Create a Device Profile | Mist | Juniper Networks
• Product Updates Archives - Mist
• Mist APs and PoE Requirements - Mist

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