INSIGNIA NS-MW09BK0 0.9 Cu. Ft. Microwave User Guide

June 15, 2024
Insignia

INSIGNIA NS-MW09BK0 0.9 Cu. Ft. Microwave

INSIGNIA-NS-MW09BK0-0-9-Cu-Ft-Microwave-PRODUCT

SAFETY INFORMATION

PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY

  1. Do not attempt to operate this oven with the door open because this can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.
  2. Do not place any object between the oven’s front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces.
  3. Do not operate the oven if it is damaged. It is particularly important that the oven door closes properly and that there is no damage to the:
    • DOOR (bent)
    • HINGES and LATCHES (broken or loosened)
    • DOOR SEALS and SEALING SURFACES
  4. The oven should not be adjusted or repaired by anyone except properly qualified service personnel.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of burns, electric shock, fire, injury to persons, or exposure to excessive microwave oven energy when using your oven, follow these basic safety precautions.

  1. Read all instructions before using the oven.
  2. Read and follow the specific: PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY: found on page 3.
  3. As with any cooking appliance, close supervision is necessary to reduce the risk of a fire in the oven cavity or when used by children.
  4. To reduce the risk of fire in the oven cavity:
    • Do not overcook food. Carefully attend the oven when paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking.
    • Remove wire twist-ties and metal handles from paper or plastic containers/bags before placing them in the oven.
    • If materials inside the oven ignite, keep the oven door closed. Turn the oven off and unplug the oven or shut off power at the fuse or circuit breaker panel.
    • Do not use the oven cavity for storage purposes. Do not leave paper products, cooking utensils, or food in the cavity when not in use.
  5. This oven must be grounded. Connect only to a properly grounded outlet. See GROUNDING INSTRUCTIONS found on page 5.
  6. Install or locate this appliance only in accordance with the provided installation instructions.
  7. Some products, such as whole eggs and sealed containers (for example closed glass jars), are able to explode and should not be heated in this oven.
  8. Use this oven only for its intended purpose, as described in this manual. Do not use corrosive chemicals or vapours in this oven. This oven is specifically designed to heat, cook, or dry food. It is not designed for industrial or laboratory use.
  9. Do not operate this oven if it has a damaged cord or plug if it is not working properly, or if it has been damaged or dropped.
  10. This oven should be serviced only by qualified service technicians. Contact the nearest authorized service facility for examination, repair, or adjustment.
  11. Do not cover or block any openings in the oven.
  12. Do not store or use this oven outdoors.
  13. Do not use this oven near water (for example, near a kitchen sink, in a wet basement, near a swimming pool, or similar locations).
  14. Do not immerse the cord or plug in water.
  15. Keep the cord away from heated surfaces.
  16. Do not let the cord hang over the edge of a table or counter.
  17. When cleaning the surfaces of the door and the oven that come together on closing the door, use only mild, nonabrasive soaps or detergents applied with a sponge or soft cloth.
  18. Liquids, such as water, coffee, or tea can be overheated beyond the boiling point without appearing to be boiling. Visible bubbling or boiling when the container is removed from the microwave oven is not always present. THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN THE CONTAINER IS DISTURBED OR A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID.
    • Do not overheat the liquid.
    • Stir the liquid both before and halfway through heating it.
    • Do not use straight-sided containers with narrow necks.
    • After heating, allow the container to stand in the microwave oven for a short time before removing the container.
    • Use extreme care when inserting a spoon or other utensil into the container.

WARNING: Handling the power cord on this oven, or cords associated with accessories sold with this oven, will expose you to lead, a chemical known to the state of California to cause cancer and birth defects or other reproductive harm. Wash your hands after handling.

GROUNDING INSTRUCTIONS

WARNING: Electric Shock Hazard

  • Touching some of the internal components can cause serious personal injury or death.
  • Do not disassemble this oven.
  • Improper grounding can result in electric shock. Do not plug into an outlet until the oven is properly installed and grounded.

This oven must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This oven is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded. Consult a qualified electrician or serviceman if the grounding instructions are not completely understood or if doubt exists as to whether the oven is properly grounded. If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-pronged grounding plug, and a 3-slot receptacle that will accept the plug on the oven. The marked rating of the extension cord shall be equal to or greater than the electrical rating of the oven.

  • A short power-supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord.
  • Longer cord sets or extension cords are available and may be used if care is exercised in their use.
  • If a long cord set or extension cord is used:
  • The marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the oven.
  • The extension cord must be a grounding-type 3-wire cord.
  • The longer cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally.

RADIO INTERFERENCE

  1. Operation of the microwave oven may cause interference to your radio, TV, or similar equipment.
  2. When there is interference, it may be reduced or eliminated by taking the following measures:
    • Clean the door and the sealing surface of the oven.
    • Reorient the receiving antenna of the radio or television.
    • Relocate the oven with respect to the receiver.
    • Move the oven away from the receiver.
    • Plug the oven into a different outlet so that the oven and receiver are on different branch circuits.

Cookware and cooking materials

WARNING: Personal Injury Hazard Tightly-closed containers could explode. Closed containers should be opened and plastic pouches should be pierced before cooking.

  • Cookware and other materials must fit on the turntable. Always use oven mitts or pot holders because cookware may become hot.
  • Refer to the Materials You Can Use and Materials to be avoided tables as a guide, then test before using.

Cookware and Materials Test

  1. Fill a microwave-safe container with 1 cup (250 ml) of cold water, along with the cookware or materials in question.
  2. Cook on maximum power for one minute. Do not exceed one minute of cooking time.
  3. Carefully feel the cookware or material. If the empty cookware or material is warm, do not use it for microwave cooking.

Materials you can use

MATERIAL REMARKS
Browning dish Follow the manufacturer’s instructions. The bottom of the

browning dish must be at least 3/16 in. (5mm) above the turntable. Incorrect usage may cause the turntable to break.
Dinnerware| Use microwave-safe only. Follow the manufacturer’s instructions. Do not use cracked or chipped dishes.
Glass jars| Always remove the lid. Use only to heat food until just warm. Most glass jars are not heat resistant and may break.
Glassware| Use heat-resistant oven glassware only. Make sure there is no metallic trim. Do not use cracked or chipped dishes.
Oven cooking bags| Follow the manufacturer’s instructions. Do not close with a metal tie. Make slits to allow steam to escape.
Paper plates and cups| Use for short–term cooking/warming only. Do not leave your microwave unattended while cooking.
Paper towels| Use to cover food for reheating and absorbing fat. Use with supervision for short-term cooking only.
Parchment paper| Use as a cover to prevent splattering or a wrap for steaming.
Plastic| Use only if labeled “Microwave Safe.” Follow the manufacturer’s instructions. Some plastic containers soften as the food inside gets hot. “Boiling bags” and tightly closed plastic bags should be slit, pierced, or vented, as indicated on the package.
Plastic wrap| Use microwave-safe only. Use to cover food during cooking to retain moisture. Do not allow plastic wrap to touch food.
Thermometers| Use microwave-safe only (such as meat and candy thermometers).
Wax paper| Use as a cover to prevent splattering and retain moisture.

Materials to be avoided

MATERIAL REMARKS
Aluminium foil May cause an electric spark. Use a microwave-safe dish

instead.
Aluminum tray| May cause an electric spark. Use a microwave-safe dish instead.
Food carton with metal handle| May cause an electric spark. Use a microwave- safe dish instead.
Metal or metal-trimmed utensils| Metal shields the food from microwave energy. The metal trim may cause arcing.
Metal twist ties| May cause an electric spark and could cause a fire in your microwave.
Paper bags| May cause a fire in your microwave.
Plastic foam| Plastic foam may melt or contaminate the liquid inside when exposed to high temperatures.
Wood| Wood will dry out when used in your microwave and may split or crack.

Package contents

  • .9 Cu. Ft. compact microwave
  • Glass tray (10.6 in. [270 mm] turntable)
  • Turntable ring
  • User Guide

Features

  • 900 watts of power with 11 power levels heats your food to perfection
  • Six one-touch presets easily cook and reheat foods
  • Turntable helps evenly heat foods
  • Internal light shows your food

Components

INSIGNIA-NS-MW09BK0-0-9-Cu-Ft-Microwave-FIG-1

# ITEM DESCRIPTION
1 Observation window Use to view the item being cooked.
2 Safety interlock system Prevents your microwave from operating when the

door is open.
3| Door assembly| Protects you from exposure to excessive microwave energy.
4| Control panel| Use to set cooking times and enter other information as needed.
5| Glass turntable| Allows food to cook evenly.
6| Turntable ring assembly| Allows the turntable to rotate to cook food evenly.
7| Turntable shaft| Rotates the turntable assembly.

Control panel

INSIGNIA-NS-MW09BK0-0-9-Cu-Ft-Microwave-FIG-2

# ITEM DESCRIPTION
1 Display In standby mode, displays the time. In cooking mode, displays

cooking time, weight, and other information.
2| Time Defrost| Press this button, then enter the time you want for an item to defrost.
3| Time Cook| Press this button, then enter the time you want for an item to cook.
4| Power| Press to set the power level of your microwave, then press the number buttons to set the level you want (0-10).
#| ITEM| DESCRIPTION
---|---|---
5| Clock| Press to set the clock, then press the number buttons to enter the current time.
6| Number buttons| Press to enter cook time, defrost time, clock time, and other information.
7| STOP/Cancel| Press to stop the cooking process. Press again to cancel the cooking operation.

In standby mode, press and hold for three seconds or more to set the child lock.

8| Memory| Press this button to set up three memorized procedures.
9| Weight Defrost| Press this button, then enter the weight of the item you want to defrost. The cooking time is set automatically.
10| Kitchen Timer| Press this button, then enter the time you want to count down.
11| Auto menu| Press one of these buttons to automatically cook the item indicated.
12| Start/+30 SEC.| In standby mode, press this button to begin cooking.

While cooking, press this button to add 30 seconds to the cooking time.

Setting up your microwave

  1. Remove your microwave and all materials from the carton and the microwave cavity.

  2. Examine your microwave for any damage, such as dents or a broken door. Do not install or use your microwave if any damage is found.

  3. Remove any protective film from the microwave cabinet surface, the door, and the control panel.
    CAUTION: Do not remove the light brown or white plastic cover in the microwave cavity. This cover protects the magnetron.

  4. Place your microwave on a level surface that provides enough open space for the intake and outlet vents.
    Notes:

    • A minimum clearance of 3.0 inches (7.5 cm) is required between your microwave and any adjacent walls. One side must be open.
    • Leave a minimum clearance of 12 in. (30 cm) above your microwave.
    • Do not remove the legs from the bottom of your microwave.
    • Blocking the intake and/or outlet openings can damage your microwave.
    • Place your microwave as far away from radios and TVs as possible. Operation of your microwave may cause interference to your radio or TV reception.
  5. Plug your microwave into a standard household outlet. Be sure the voltage and the frequency is the same as the voltage and the frequency on the rating label.

CAUTIONS

  • Do not mount your microwave under a cabinet.
  • Do not install your microwave over a range cooktop or other heat-producing appliance. If installed near or over a heat source, your microwave could be damaged and the warranty would be voided.

Installing the turntable

INSIGNIA-NS-MW09BK0-0-9-Cu-Ft-Microwave-FIG-3

Notes

  • Never place the glass tray upside down. The glass tray should never be restricted.
  • Both the glass tray and turntable ring must always be used during cooking.
  • Always place all food and containers of food on the glass tray for cooking.
  • If the glass tray or turntable ring cracks or breaks, contact your nearest authorized service centre.
  1. Place the turntable ring in the round depression in the bottom of your microwave so that it turns freely.
  2. Place the glass turntable (flat side up) on the turntable ring so that the hub engages the turntable shaft in the bottom of your microwave. The glass turntable should not turn freely when it is correctly installed.

Using your microwave
Understanding and setting the power level
The following table shows the 11 power levels available.

LEVEL| 10| 9| 8| 7| 6| 5| 4| 3| 2| 1| 0
---|---|---|---|---|---|---|---|---|---|---|---
Power| 100%| 90%| 80%| 70%| 60%| 50%| 40%| 30%| 20%| 10%| 0%
Display| PL10| PL9| PL8| PL7| PL6| PL5| PL4| PL3| PL2| PL1| PL0

  1. Press Power once. The display shows “PL10” (the default power is 100%).
  2. Press the number keys to adjust the power level. For example, press 5 to set the power level to 50%.

Setting the clock

  1. Press Clock.
  2. Press the number keys to enter the current time.
  3. Press Clock to confirm the setting.

Note: If the numbers input are not within the range of 1:00–12:59, the setting is invalid until valid numbers are input.

Using the kitchen timer

  1. Press the Kitchen Timer.
  2. Press the number keys and enter the time you want (the maximum time is 99 minutes and 99 seconds).
  3. Press START/+30SEC. to confirm the setting. When the time reaches 0, the buzzer rings five times and the display shows the current time.

Note: While the kitchen timer is running your microwave cannot be programmed.

Cooking in your microwave

  1. Press Time Cook once.
  2. Press the number keys to enter the cooking time you want (the maximum cooking time is 99 minutes and 99 seconds). For example, press 1, 5, 0, and 0 to cook for 15 minutes.
  3. Press Power once. The display shows “PL10” (the default power is 100%).
  4. Press the number keys to adjust the power level. For example, press 5 to set the power level to 50%.
  5. Press START/+30SEC. to start cooking.

Notes

  • When setting your microwave, if the STOP/CANCEL button is pressed or if there is no operation within one minute, your microwave goes back to the former setting automatically.
  • If “PL0” is selected, your microwave fan turns on with 0% power. You can use this level to remove an odour in your microwave.
  • When setting your microwave, press POWER at any time to change the power setting. The current power setting flashes for three seconds and you can enter the number of the power setting you want. Your microwave cooks at the new power setting for the remainder of the cooking time.

Cooking quickly
From standby mode, you can instantly cook something at 100% power by selecting a cooking time from one to six minutes.

  1. Press any number from 1 to 6. Cooking begins immediately.

  2. Press START/+30SEC. again to increase the cooking time in 30-second increments. The maximum cooking time is 99 minutes and 99 seconds.
    OR

  3. Press START/+30SEC. to cook the item at 100% power level for 30 seconds.

  4. Press START/+30SEC. again to increase the cooking time in 30-second increments. The maximum cooking time is 99 minutes and 99 seconds.

Defrosting in your microwave
Defrosting by weight

  1. Press Weight Defrost. The display shows “dEF1.”

  2. Press the number buttons to input the weight of the item to be defrosted (in ounces).
    Input weight must be between four and 100 ounces.

  3. Press START/+30SEC. to start defrosting and the remaining cooking time is displayed.

Defrosting by time

  1. Press Time Defrost. The display shows “dEF2.”
  2. Press the number buttons to input the defrosting time you want. The time range must be between 00:01 and 99:99.
  3. The default microwave power for Time Defrost is power level 3. If you want to change the power level, press Power once. The display shows “PL 3.”
  4. Press the number button of the power level you want.
  5. Press START/+30SEC. to start defrosting. The remained cooking time is displayed.

Cooking popcorn

  1. Press Popcorn repeatedly until the weight of the popcorn you want shows on the display. The display cycles through “1.75”>”3.0”>”3.5” (oz.).
  2. Press START/+30 SEC. When the popcorn is done popping, the buzzer sounds five times and your microwave returns to standby mode.

Cooking potatoes

  1. Press the Potato repeatedly until the number of potatoes you want to cook shows on the display. The display cycles through “1”>”2”>”3″ medium potatoes.
  2. Press START/+30 SEC.. When the food is cooked, the buzzer sounds five times and your microwave returns to standby mode.

Cooking frozen vegetables

  1. Press Frozen Vegetable repeatedly until the weight of the frozen vegetables you want to cook shows on the display. The display cycles through “4.0”>”8.0”>”16.0” (oz.).
  2. Press START/+30 SEC. When the food is cooked, the buzzer sounds five times and your microwave returns to standby mode.

Heating beverages

  1. Press Beverage repeatedly until the number of cups you want to heat shows on the display. The display cycles through “1”>”2”>”3” cups (one cup is approximately 4 oz. [120 ml]).
  2. Press START/+30 SEC. When the beverage is heated the buzzer sounds five times and your microwave returns to standby mode.

Heating a dinner plate

  1. Press the Dinner Plate repeatedly until the size of the meal (in ounces) you want to heat shows on the display. The display cycles through “9.0”>”12.0”>”18.0” (oz.).
  2. Press START/+30 SEC. When the meal is heated, the buzzer sounds five times and your microwave returns to standby mode.

Heating pizza

  1. Press Pizza repeatedly until the size of the pizza (in ounces) you want to heat shows on the display. The display cycles through “4.0”>”8.0”>”14.0” (oz.).
  2. Press START/+30 SEC. When the pizza is cooked, the buzzer sounds five times and your microwave returns to standby mode.

Using the memory function

  • You can set up to three memory settings for frequently used cook times and power levels.

To memorize a procedure
The following procedure represents an EXAMPLE of how to set memory #2 to cook something for 3 minutes and 20 seconds at 80% power.

  1. Press 0/MEMORY twice, until the display shows “2” (for memory #2).
  2. Press Time Cook once, then press 3, 2, and 0 (for 3:20).
  3. Press Power once. When “PL10” appears on the display, press 8. The display shows “PL8” (for 80% power).
  4. Press START/+30 SEC. to save the setting in memory. The buzzer sounds once, and then your microwave returns to standby mode. If you press START/+30SEC. again, the procedure will be saved as memory #2 and cooking begins. The procedure remains in memory. The procedure needs to be reset if your microwave loses power.

To use a memorized procedure

  1. Put the item to be cooked into your microwave and close the door.
  2. Press 0/MEMORY repeatedly to cycle through memory 1, 2, or 3. The display shows “1”, “2,” or “3.” Stop when you get to the memorized procedure you want to use.
  3. Press START/+30 SEC. to use the procedure.

Using multi-stage cooking

  • Up to two stages can be used to cook your food. For example, you can defrost a meal, and then cook it.
  • In this example, the food will be cooked with 80% power for five minutes, then 60% power for 10 minutes.

Note: Auto cooking cannot be used with multi-stage cooking.

  1. Put the item to be cooked into your microwave and close the door.
  2. Press Time Cook, then press 5, 0, and 0 to set the cooking time to five minutes.
  3. Press Power, then press 8 to set the power level to 80% power.
  4. Press Time Cook, then press 1, 0, 0, and 0 to set the second cooking time to 10 minutes.
  5. Press Power, then press 6 to set the second power level to 60% power.
  6. Press START/ +30 SEC. to begin cooking.

Using the energy-saving mode
Energy saving mode turns off the LED display to save power.

  • In standby mode, press the “STOP/Cancel” once (for less than 3 seconds to avoid starting the child lock function), then release.
    OR

  • In child-lock mode, press the “STOP/Cancel” once (for less than 3 seconds), then release.

Note: Energy saving mode only works if the door is closed.

Checking the time and power level while cooking

  • To check the time while cooking a meal, press Clock. The display shows the current time for three seconds, then returns to the cooking time remaining.
  • To check the power level while cooking a meal, press Power. The display shows the power level being used for three seconds, then returns to the cooking time remaining.

Using the child-lock

  • To lock your microwave — Press and hold STOP/Cancel for three seconds. Your microwave sounds a long beep and the display shows, indicating that the lock is active.
  • To unlock your microwave — When your microwave is locked, press and hold STOP/CANCEL for three seconds. Your microwave sounds like a long beep, indicating that the lock is released.

Turning off the buzzer

  1. In standby mode, press and hold number 8 on the control panel for three seconds. A long beep sounds and the buzzer is turned off.
  2. To turn the buzzer back on, press and hold the number 8 button on the control panel for three seconds. A long beep sounds and the buzzer is turned back on.

Troubleshooting

  • If you have a problem with your microwave, review the following chart for a possible solution.
  • If your microwave still does not work properly, contact the nearest authorized service center.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
My microwave will not start The electrical cord is not plugged in. Plug in

the electrical cord.
The door is open.| Close the door and try again.
The wrong operation is set.| Check the instructions and try again.
Arching or sparking in my microwave| You are attempting to use incorrect materials in your microwave.| Use only microwave-safe materials.
You are attempting to use your microwave when it’s empty.| Do not operate your microwave when it’s empty.
Spilled food remains in your microwave.| Clean your microwaven with a wet towel.
Unevenly cooked foods| You are attempting to use incorrect materials in your microwave.| Use only microwave-safe materials.
The food is not defrosted completely.| Defrost the food completely before attempting to cook it.
The cooking time or power level is not adequate to cook the food.| Use the correct cooking time and power level.
The food is not turned or stirred.| Turn or stir the food.
Overcooked foods| The cooking time or power level is not adequate to cook the food.| Use the correct cooking time and power level.
Undercooked foods| You are attempting to use incorrect materials in your microwave.| Use only microwave-safe materials.
The food is not defrosted completely.| Defrost the food completely before attempting to cook it.
The cooking time or power level is not adequate to cook the food.| Use the correct cooking time and power level.
Your microwave ventilation ports are blocked or restricted.| Make sure that the ventilation ports are not blocked or restricted.
PROBLEM| POSSIBLE CAUSE| POSSIBLE SOLUTION
---|---|---
Improper defrosting| You are attempting to use incorrect materials in your microwave.| Use only microwave-safe materials.
The cooking time or power level is not adequate to cook the food.| Use the correct cooking time and power level.
The food is not turned or stirred.| Turn or stir the food.

Maintaining your microwave

  • Keep your microwave clean, especially the interior of your microwave.
  • Clean the exterior with a damp cloth or sponge. Do not allow water or cleaning solution to drip into the ventilation ports.
  • Clean the interior with a damp cloth or sponge.

Obtaining replacement parts

Specifications

Model NS-MW09BK0/NS-MW09BK0-C
Rated voltage 120V~60Hz
Rated input power (microwave) 1,350W
Rated output power (microwave) 900W
Oven capacity .9 Cu. ft.
Turntable diameter 10.6 in. (26.9 cm)
External dimensions (HxWxD) 11.5 x 19.1 x 14.8 in. (29.3 x 48.5 x 37.5 cm)
Internal dimensions (HxWxD) 8.7 x 12.4 x 13.7 in. (22.2 × 31.4 × 34.9 cm)
Certifications UL approved
Power cord length 39.4 in. (1 m)
Net weight 27.3 lbs. (12.4 kg)

Legal notices
Copyright

  • INSIGNIA is a trademark of Best Buy and its affiliated companies.
  • Registered in some countries. Distributed by Best Buy Purchasing, LLC
  • 7601 Penn Ave South, Richfield, MN 55423 U.S.A.
  • ©2023 Best Buy. All rights reserved.

ONE-YEAR LIMITED WARRANTY

Definitions

  • The Distributor* of Insignia branded products warrants to you, the original purchaser of this new Insignia-branded product (“Product”), that the Product shall be free of defects in the original manufacturer of the material or workmanship for a period of one (1) year from the date of your purchase of the Product (“Warranty Period”).
  • For this warranty to apply, your Product must be purchased in the United States or Canada from a Best Buy branded retail store or online at www.bestbuy.com or www.bestbuy.ca and is packaged with this warranty statement.

How long does the coverage last?

  • The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product.
  • Your purchase date is printed on the receipt you received with the Product.

What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of the Product is determined to be defective by an authorized Insignia repair center or store personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or (2) replace the Product at no charge with new or rebuilt comparable products or parts. Products and parts replaced under this warranty become the property of Insignia and are not returned to you. If service of Products or parts are required after the Warranty Period expires, you must pay all labor and parts charges. This warranty lasts as long as you own your Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or otherwise transfer the Product.

How to obtain warranty service?
If you purchased the Product at a Best Buy retail store location or from a Best Buy online website (www.bestbuy.com or www.bestbuy.ca), please take your original receipt and the Product to any Best Buy store. Make sure that you place the Product in its original packaging or packaging that provides the same amount of protection as the original packaging. To obtain warranty service, in the United States and Canada call 1-877-467-4289. Call agents may diagnose and correct the issue over the phone.

Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy branded retail stores or websites to the original purchaser of the product in the country where the original purchase was made.

What does the warranty not cover?
This warranty does not cover:

  • Food, beverage, and/or medicine loss/spoilage.
  • Customer instruction/education
  • Installation
  • Set up adjustments
  • Cosmetic damage
  • Damage due to weather, lightning, and other acts of God, such as power surges
  • Accidental damage
  • Misuse
  • Abuse
  • Negligence
  • Commercial purposes/use, including but not limited to use in a place of business or in communal areas of a multiple dwelling condominium or apartment complex, or otherwise used in a place of other than a private home.
  • Modification of any part of the Product, including the antenna
  • Display panel damaged by static (non-moving) images applied for lengthy periods (burn-in).
  • Damage due to incorrect operation or maintenance
  • Connection to an incorrect voltage or power supply
  • Attempted repair by any person not authorized by Insignia to service the Product
  • Products sold “as is” or “with all faults”
  • Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.)
  • Products where the factory applied serial number has been altered or removed
  • Loss or Theft of this product or any part of the product
  • Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly illuminated) grouped in an area smaller than one tenth (1/10) of the display size or up to five (5) pixel failures throughout the display. (Pixel based displays may contain a limited number of pixels that may not function normally.)
  • Failures or Damage caused by any contact including but not limited to liquids, gels or pastes.

REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR PRODUCT, LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS MAKES NO OTHER EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.

Contact Insignia

  • 1-877-467-4289
  • www.insigniaproducts.com.
  • INSIGNIA is a trademark of Best Buy and its affiliated companies.
  • Distributed by Best Buy Purchasing, LLC
  • 7601 Penn Ave South, Richfield, MN 55423 U.S.A
  • ©2023 Best Buy. All rights reserved
  • www.insigniaproducts.com.
  • 1-877-467-4289 (U.S. and Canada)
  • INSIGNIA is a trademark of Best Buy and its affiliated companies.
  • Distributed by Best Buy Purchasing, LLC
  • 7601 Penn Ave South, Richfield, MN 55423 U.S.A.
  • ©2023 Best Buy. All rights reserved..

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