LG LP0623WSR 10000 BTU SACC Portable Air Conditioners Owner’s Manual

OWNER’S MANUAL
AIR CONDITIONER

Read this owner’s manual thoroughly before operating the appliance and keep it handy for reference at all times.

TYPE: PORTABLE AIR CONDITIONER
LP0623WSR
LP0723WSR
LP0823GSSM
EN ENGLISH
ES ESPAÑOL

SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others.
All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.
These words mean:
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what may happen if the instructions are not followed.

I MPORTANT SAFETY INSTRUCTIONS
WARNING
injury to persons when using this product, follow basic precautions, including the following:
INSTALLATION
Before use, the appliance must be properly installed as described in this manual.
Contact the authorized service technician for repair or maintenance of this unit.

• When the power cord is to be replaced, replacement work shall be performed by authorized personnel only using only genuine replacement parts.
• Installation work must be performed in accordance with the National Electric Code.
• Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.
• Always plug into a grounded outlet.
• Do not under any circumstances, cut or remove the third (ground) prong from the power cord.
• When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.
• Plug in the power plug property.
• Do not modify or extend the power cord.
• Do not start/stop operation by plugging/unplugging the power cord.
• Use a dedicated circuit.
• Do not disassemble or modify the product.
• Adhere to all industry recommended safety procedures including the use of long-sleeved gloves and safety glasses.
• Use care when unpacking and installing. The edges of the product may be sharp.
• Disconnect the power cord or circuit breaker before installing or servicing the appliance.
• Keep packaging materials out of the reach of children. These materials can pose a suffocation risk to children.
• Store and install the product where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions.
• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

OPERATION

• Use this appliance only for its intended purpose.
  Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.

• Repair or immediately replace all power cords that have become frayed or otherwise damaged.
  Do not use a cord that shows cracks or abrasion damage along its length or at either end.

• Do not run cord under carpets or mats where it could be stepped on and damaged.
  Keep the cord out from under heavy objects like tables or chairs.

• Do not place the power cord near a heat source.

• Do not use an adaptor or plug the product into a shared outlet.

• Do not tamper with controls.

• If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug it immediately, and contact an LG Electronics Customer Information Center.

• Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet.

• Do not grasp the power cord or touch the appliance controls with wet hands.

• The air conditioner is not intended for use by young children or invalids without supervision.

• Young children should be supervised to ensure that they do not play with the air conditioner.

• If water enters the product, turn off the power at the main circuit, then unplug the product and call for service.

• If the product has been submerged, contact the LG Electronics Customer Information Center for instructions before resuming use.

• Unplug the product if it will not be used for long periods.

• Unplug the product before cleaning.

• In the event of a gas leak (propane gas, etc.) do not operate this or any other appliance. Open a window or door to ventilate the area immediately.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the  use of the appliance by a person responsible for their safety.

• Do not use solvent-based detergent on the product. Doing so can cause corrosion or damage,
  If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

GROUNDING INSTRUCTIONS

• The power cord of this appliance is equipped with a three-prong (grounding) plug. Use this with a standard three-slot (grounding) wall power outlet to minimize the hazard of electric shock. Have the wall receptacle and circuit checked by a qualified electrician to make sure the receptacle is properly grounded. DO NOT CUT OR REMOVE THE THIRD (GROUND) PRONG FROM THE POWER PLUG.

• Situations when the appliance will be disconnected occasionally; Because of potential safety hazards, we strongly discourage the use of an adapter plug. However, if you wish to use an adapter, a TEMPORARY CONNECTION may be made. Use UL-listed adapter, available from most local hardware stores.
  The large slot in the adapter must be aligned with the large slot in the receptacle to assure a proper polarity connection.

• Attaching the adapter ground terminal to the wall receptacle cover screw does not ground the appliance unless the cover screw is metal, and not insulated, and the wall receptacle is grounded through the house wiring. The customer should have the circuit checked by a qualified electrician to make sure the receptacle is properly grounded.

• Disconnect the power cord from the adapter, using one hand on each. Otherwise, the adapter ground terminal might break. Do not use the appliance with a broken adapter plug.

• Situations when the appliance will be disconnected often; Do not use an adapter plug in these Unplugging the power cord frequently can lead to an eventual breakage of the ground terminal. The wall power outlet should be replaced by a three-slot (grounding) outlet instead.

WARNING

• This unit contains flammable refrigerant and has special safety precautions not normally associated with older units. Please follow all precautions and advisories. – Use caution while handling and prevent damage to unit. Do not put any oles into product for any reason. This can cause damage to product and prevent unit from cooling.
• Maintenance and cleaning of unit should be performed by trained personnel. Failure to properly clean unit can result in damage to the refrigeration system and or the electrical system.
• Make certain that all the air circulation/ventilation openings are free from obstruction.
• Service should only be performed by technicians properly trained and certified in the use of flammable refrigerants. Any service performed by unauthorized servicers/individuals will void all warranties.
• When storing the appliance, do not put in a room with any open flame appliances, such as gas water heaters or furnaces. Also keep away from electric heaters. Damaged units should be repaired before storage.
•  The maximum refrigerant charge amount. (Refer to nameplate marking refrigerant amount.)
• The appliance shall be suitable stored to prevent mechanical damage from occurring.
• Information for handling, installation, cleaning, servicing and disposal of refrigerant.
• Anotice that servicing shall be performed only as recommended by the manufacturer. – Awaming that the appliance shall be stored in a room without continuously operating open flames (for example an operating gas appliance) and  ignition sources (for example an operating electric heater).
• The manufacturer should specify other potential continuously operating sources known to cause ignition of the refrigerant used. The appliance shall be stored so as to prevent mechanical damage from occurring.
• Any person who is involved with working on or breaking into a refrigerant circuit should hold a current valid certificate from an industry-accredited assessment authority, which authorizes their competence to handle refrigerants  safely in accordance with an industry recognized assessment specification.
• Servicing shall only be performed as recommended by the equipment manufacturer. Maintenance and tepair requiring the assistance of other skilled personnel shall be carried out under the supervision of the person competent in  the use of flammable refrigerants.

PRODUCT OVERVIEW

• AIR DISCHARGE
  The adjustable louvered air discharge opens automatically when the air conditioner is turned on, and closes when it is turned off. It can also be set to oscillate to distribute air more evenly through the room.

• CONTROL PANEL AND DISPLAY
  Easy-to-read digital display shows the set temperature, and indicator lights show the operating mode. Simple push buttons make changing settings quick and easy.

• SWIVELING CASTERS
  Swiveling casters allow you to move the air conditioner easily on most floor surfaces.

• INTEGRATED HANDLES
  Integrated handles provide a convenient grip when lifting the air conditioner.

• WIRELESS REMOTE CONTROL
  The remote control allows you to adjust the temperature and operate most functions of the air conditioner from across the room.

• BOTTOM DRAIN PORT
  Before moving the air conditioner, drain the internal water in the collection tank completely using the bottom drain port.

• CONTINUOUS DRAIN PORT
  Connect a garden hose for continuous drainage when running the air conditioner in Dry mode.

• HOSE AND DIFFUSER
  Use the diffuser and hose to connect the air conditioner to window installation kit to vent exhaust air outside.

NOTE

• Features may change depending on model.

INSTALLATION

Electrical Information
Power cord may include a current interrupter device. TEST and RESET buttons are provided on the plug case. The device should be tested on a periodic basis by first pressing the TEST button and then the RESET button. If the TEST button does not trip or if the RESET button will not stay engaged, discontinue use of the air conditioner and contact a qualified service technician.

for 120 V

15 A, time- delay fuse or 15 A circuit breaker.

WARNING
This appliance should be installed in accordance with the National Electrical Code.
Use of extension cords could cause serious injury or death.

• Do not use an extension cord with this portable air conditioner.

• Do not use surge protectors or multi-outlet adapters with this portable air conditioner.
  Never push the TEST button during operation. Doing so can damage the plug.

• Do not remove, modify, or immerse this plug. If this device trips, the cause should be corrected before further use.

CAUTION
The conductors inside this cord are surrounded by shields, which monitor leakage current. These shields are not grounded. Periodically examine the cord for any damage. Do not use this product in the event the shields become exposed.
Avoid shock hazard. This unit cannot be user-serviced. Do not open the tamperresistant sealed portion.
All warranties and  performance will be voided.
This unit is not intended to be used as an ON/OFF switch.

Before Installing the Air Conditioner

PREPARING FOR OPERATION
Refer to the Installation Instructions included in this manual before using the air conditioner.
Once the air conditioner has been properly assembled and installed:

1. Doing so Plug the power cord into its own dedicated properly grounded outlet. Do not plug other appliances into the same outlet. could overload the outlet and create a fire hazard.
2. Make sure the air conditioner and cord positioned where not create a place the appliance near tripping hazard and will receive adequate ventilation. Do not furniture or objects that could block the vent openings.
3. Make sure that any items that could be blown over or damaged by the airflow from the fan are out of the airflow path.

IMPORTANT:

• Do not remain in the direct airflow from the air conditioner for extended periods of time.

• When used at the same time as stoves, fireplaces, and other combustion devices, make sure there is a sufficient flow of fresh air into the room. Do not use in tightly enclosed spaces with these types of devices.

• This air conditioner is intended for household use as a consumer comfort appliance. Do not use it as a precision climate control system, or for purposes such as cooling precision equipment, food, pets, plants, artwork, etc.
  Such items could be damaged.

• Do not bend the hose downward when window installation kit is not applied. It may cause failure of air conditioner or performance deterioration.

UNPACKING THE AIR CONDITIONER
Remove and store packing materials for reuse.
Remove any shipping tape before using the air conditioner. If the tape leaves behind any adhesive, rub a small amount of liquid dish soap onto it and wipe with a damp cloth. Do NOT use sharp instruments, alcohol, thinners, or abrasive  cleaners to remove adhesive.
They could damage the finish.
OPERATING TEMPERATURE
Cooling : 70 °F (21 °C) ~ 95 °F (35 °C), 45%RH ~ 78%RH
Heating : 68 °F (20 °C) ~ 80 °F (26.7 °C), 38%RH ~ 57%RH

Wireless Remote Control
Inserting Batteries
If the display screen of the remote control begins to fade, replace the batteries. Insert AAA (1.5 V) batteries before using the remote control.

1. Remove the cover on the back of the remote control.

2. Insert the new batteries and make sure that the + and – terminals of the batteries are installed correctly.

NOTE

• New batteries are supplied with the air conditioner for use in the remote control.
• Do not use a rechargeable battery. Make sure that the battery is new.
• In order to prevent discharge, remove the battery from the remote control if the air conditioner is not going to be used for an extended period of time.
• Keep the remote control away from extremely hot or humid places.
• To maintain optimal operation of the remote control, the remote sensor should not be exposed to direct sunlight.
• The remote control will not work properly if the unit is exposed to direct light or there is any obstacle between the unit and the remote controller.

Preparing for Installation

Basic Installation Materials Supplied

Installation Tools

Selection of Installation Location

1. Place the unit on a level floor.
2. For best performance, allow at least 20″ of air space on all sides of the unit for good air circulation.
3. Place the unit near a window. The hose and diffuser will be used to connect the air conditioner to the window installation kit to vent exhaust air outside.

NOTE
The length of the flexible vent hose is specially designed according to the specification of this product.
Do not replace or extend it with a hose that is not specifically designed for use with this product as this could cause malfunction.

Attaching the Flexible Vent Hose Set

1. Preparing the exhaust hose assembly:
   Press the mounting bracket and the diffuser into the flexible exhaust hose. Both mounting bracket and diffuser have integral clips that snap onto the hose.

2. Insert the mounting bracket into the slot on the back of the air conditioner.

3. Slide down to lock the hose into place.

4. Confirm the hose is locked in place before operating.

Window Vent Panel and Extensions
The window installation kit allows you to install the air conditioner in most vertical-sliding windows 25″ to 47″ wide, or horizontal-sliding windows from 25″ to 47″ high.

1. Select the panels required based on the window opening, as shown above.
2. For longer window openings, assemble and adjust the panels to fit the window opening.
   Use screws (included) to fix the panels together at the proper length.

For an 25″ window opening, use the window vent panel (Panel A) by itself.

Window Installation Kit (Includes 1 window vent panel and 1 Extension Panel)

For window openings from 26″ to 47″, use the window vent panel (Panel A) and extension Panel B.

Installing Vent Panels

1. Attach the long adhesive foam weather seals to the top and bottom sides of the window vent panel assembly. Attach the short foam weather seals to the right and left sides of the panel assembly. (Attaching the foam weather seals to  the panel assembly rather than the window sash and frame makes for easier cleanup when removing the panel assembly.)

2. Insert the panel assembly in the bottom sash channel. Use care when installing the assembly, which will now fit very tightly in the opening. Close the sash tightly against the top of the panel assembly.

3. If needed, install the included security bracket with screws.

4. Measure and cut the included non-adhesive foam to fit the window opening. Stuff it between the window sashes to prevent air and insects from getting into the room.

5. Align the tabs on the diffuser with slots in the outer slide section. Insert the diffuser into the opening in the vent panel.

6. Insert the screw in the hole in the diffuser to prevent the diffuser from sliding out of the vent opening.

NOTE

• For a tighter seal, use “no residue” duct tape (not provided) to seal any gaps around the installed panel assembly, around the diffuser, and between the sashes.
• For best results, keep the vent hose as short and straight as possible. However, shape the diffuser end of the vent hose into an inverted U shape just inside the window to allow any rain or condensation to drain out the window.

Garden Hose Installation for Dehumidifying (Dry Mode Only)

1. Remove the drain plug when using the Dry (dehumidifying) mode.
2. Install a 5/8” (16 mm) inside diameter garden hose (not provided) into the continuous drain port and place the open end of the hose over a floor drain or bucket.

NOTE

• Install the garden hose when you need dehumidification in high humidity.
• This product has a self-evaporative system. The condensing water will be recycled to cool the condenser.
  This not only improves cooling efficiency, but also saves energy for you.

OPERATION

Control Panel and Remote Control

1. Power ( )
   Turns the air conditioner on and off.
   A chime sounds to confirm you have turned it on or off.

2. Mode
   Press this button repeatedly to toggle through and select the operating mode.
   Modes include Cool, Dry (dehumidify), Fan.
   An LED illuminates to indicate the selected mode. The default mode is Cool.
   Cool
   Compressor runs and cools the room. Use the ∧/∨ and Fan Speed buttons to set the desired temperature and fan speed.
   Dry
   Use the Dry mode to remove humidity from the room without additional cooling. The fan speed is preset and cannot be adjusted.
   Fan
   Fan circulates air but compressor does not run. Use the Fan Speed button to set the desired fan speed to either High, Low.

3. Temperature Control ∧/∨
   In Cool, Dry mode, the ∧/∨ buttons adjust the set temperature up to 86 °F (30 °C) or down to 60 °F (16 °C), in one-degree increments.
   NOTE
   • To switch the temperature units on the display between Fahrenheit (°F) and Celsius (°C), press and hold the ∧ and ∨ buttons on the control panel at the same time for 5 seconds.

4. Fan Speed
   Press repeatedly to toggle the fan speed between High and Low settings. An LED illuminates to indicate the selected fan speed. The fan speed can be changed in the Cool, Fan modes. The fan speed is preset in the Dry mode. After pressing the button, there is a brief delay before the fan motor changes speed.

5. Timer
   Delay ON – When the air conditioner is off, set it to automatically turn on from 1 to 24 hours later, at its previous mode and fan settings.
   Delay OFF – When the air conditioner is on, set it to automatically turn off from 1 to 24 hours later.
   NOTE
   • When the Timer is selected, use the buttons to adjust time from 1 to 24 hours, in one-hour increments.
   • To cancel the Timer function, press the Timer button on control panel.

NOTE

• Available functions may vary by model.
• The number and location of LEDs on the control panel may vary by model.

SMART FUNCTIONS

LG ThinQ Application (On Some Models)
This feature is only available on models with the ThinQ logo
The LG ThinQ application allows you to communicate with the appliance using a smartphone.
LG ThinQ Application Features
Communicate with the appliance from a smartphone using the convenient smart features.
Settings
Allows you to set various options on the appliance and in the application.
NOTE

• If you change your wireless router, internet service provider, or password, delete the registered appliance from the LG ThinQ application and register it again.
• The application is subject to change for appliance improvement purposes without notice to users.
• Functions may vary by model.

Before Using LG ThinQ Application

1. Check the distance between the appliance and the wireless router (Wi-Fi network).
   • If the distance between the appliance and the wireless router is too far, the signal strength becomes weak. It may take a long time to register or installation may fail.

2. Turn off the Mobile data or Cellular Data on your smartphone.

3. Connect your smartphone to the wireless router.

NOTE

• To verify the Wi-Fi connection, check that icon on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual.
• LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.
• If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.
• The Wi-Fi connection may not connect or may be interrupted because of the home network environment.
• The network connection may not work properly depending on the Internet service provider.
• The surrounding wireless environment can make the wireless network service run slowly.
• The appliance cannot be registered due to problems with the wireless signal transmission. Unplug the appliance and wait about a minute before trying again.
• If the firewall on your wireless router is enabled, disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)
• Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer.
• If the security protocol of the router is set to WEP, you may fail to set up the network. Please change it to other security protocols (WPA2 is recommended) and register the product again.

Installing the LG ThinQ Application

Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone. Follow instructions to download and install the application.
Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit https://opensource.lge.com.
In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com. This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information.
FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be colocated or operating in conjunction with any other antenna or transmitter.
This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance.

FCC Notice

This following notice cover the transmitter module contained in this product.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no  guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is  encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
  This device complies with part 15 of the FCC Rules.
  Operation is subject to the following two conditions:

1. This device may not cause harmful interference and
2. This device must accept any interference received, including interference that may cause undesired operation.
   Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Wireless LAN Module Specifications

MAINTENANCE

WARNING
Before cleaning or performing maintenance, unplug the product and wait until the fan stops.

Emptying the Water Collection Tank
When the internal water collection tank is full, the LED display will show FL and the air conditioner will turn off until the tank is emptied.

• Unplug the air conditioner, disconnect the exhaust hose from the back, and move the air conditioner to a suitable drain location or outdoors. You may also place a pan under the drain that will hold up to 2 pints of water.
• Remove the drain cap from the bottom drain outlet.
• Once the water collection tank is drained, reinstall the drain cap, making sure it is on securely.
• Place the air conditioner in the desired location, reconnect the exhaust hose, and plug in the air conditioner.

Cleaning the Case
Wipe the case with a slightly damp cloth, then wipe dry with a dry cloth or towel.

• To prevent damage to the finish, do not use gasoline, benzene, thinners or any abrasive cleansers to clean the air conditioner.
• Never pour water onto or into the air conditioner. It could damage internal components and create a shock and fire hazard.

TROUBLESHOOTING

Before Calling for Service
The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service.

1LII-Ifi|
---|---
Air conditioner does not start.| The air conditioner is unplugged.| Make sure the air conditioner plug is pushed completely into the outlet.
The fuse is blown/circuit breaker is tripped.| Check the house fuse/circuit
box and replace the fuse or reset the breaker.
Power failure.| If power failure occurs, turn the mode control to off. When power is restored, wait 3 minutes to restart the air conditioner to prevent
tripping of the compressor overload.
The current interrupter device is tripped.| Press the RESET button located on the power cord plug. If the
RESET button will not stay
engaged, discontinue use of the air conditioner and contact a qualified service technician.
FL appears in the display.| The water collection tank is full. Drain the tank and reset your settings.
Air conditioner
does not cool as it should.| Airflow is restricted.| Make sure there are no curtains, blinds, or furniture blocking the front of the air conditioner.
The temp control may not be set correctly.| Set the desired temperature to a level lower than the current temperature.
The air filter is dirty.| Clean the filter at least every 2 weeks. See the ‘MAINTENANCE’ section.
The room may have been hot.| When the air conditioner is first turned on, you need to allow time for the room to cool down.
Cold air is escaping.| Check for open furnace floor registers and cold air returns.
Cooling coils have iced up.| See ‘Air conditioner freezing up’ below.
Air conditioner freezing up.| The cooling coils are iced over.| Ice may block the air flow and obstruct the air conditioner from properly cooling the room. Set the mode control at High Fan or High Cool.
---|---|---
Water collects in base pan.| Moisture removed from air and  drains into base pan.| This is normal for a short period in areas with little humidity; normal for a longer period in very humid areas.
Air conditioner turns on and off rapidly.| Dirty air filter – air restricted.| Clean air filter.
Outside temperature extremely hot.| Refer to installation instructions or check with installer.
Noise when unit is cooling.| Air movement sound.| This is normal. If too loud. adjust the fan speed to low.
Remote sensing deactivating prematurely.| Remote control not located
within range.
unit.| Place remote control within 20 feet &  120° radius of the front of the
Remote control signal obstructed.| Remove obstruction.
Room too cold.| Set temperature too low.| Increase set temperature.

NOTE

• If you see “CH” in the display, please call 1-800-243-0000.

Wi-Fi

Trouble connecting appliance and smartphone to
Wi-Fi network.| The password for the Wi-Fi network was entered incorrectly.| Delete your home Wi-Fi network and begin the registration process again.
Mobile data for your smartphone is turned on.| T
Turn off the Mobile data on your smartphone before registering the appliance.
The wireless network name (SSID) is set incorrectly.| The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.| Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer.
The distance between the appliance and the router is too far.| If the appliance is too far from the router, the signal may be weak and the connection may not be configured correctly. Move the router closer to the appliance
or purchase and install a Wi-Fi repeater.
Can’t connect the LG ThinQ App. to the air conditioner.| Air conditioner is turned off.| Turn the air conditioner on.
Wireless router is turned off.| Turn the router on.
The air conditioner is not connecting to the Wi-Fi.| The Wi-Fi router is too far from the air conditioner.| Move the router closer to the air conditioner or purchase and install a Wi-Fi repeater (signal booster).
You do not have permission to use the router or it is incompatible.| Make sure you are selecting the correct wireless router from the list. The router must be set to 2.4 GHz.

WARRANTY

WHAT THIS WARRANTY COVERS:
LG Electronics U.S.A., Inc. (“LG”) warrants your LG Portable Air Conditioner (“product”) against defect in materials or workmanship under normal household use, during the warranty period set forth below, LG will, at its option, repair  or replace the product. This limited warranty is valid only to the original retail purchaser of the product, is not assignable or transferrable to any subsequent purchaser or user, and applies only when the product is purchased through an  LG authorized dealer or distributor and used within the United States (“U.S.”) including U.S. Territories.

NOTE

• Replacement products and repair parts may be new or factory-remanufactured and are warranted for the remaining portion of the original unit’s warranty period or ninety (90) days, whichever is longer. Please retain dated receipt  or delivery ticket as evidence of the Date of Purchase for proof of warranty (you may be required to submit a copy to LG or authorized representative).

WARRANTY PERIOD:
1 year from the Date of Purchase: Any internal/ functional Parts and Labor
HOW SERVICE IS HANDLED: In-Home Service
In-home service will be provided during the warranty period subject to availability within the United States. In-home service may not be available in all areas. To receive in-home service, the product must be unobstructed and accessible  to service personnel. If during in-home service repair cannot be completed, it may be necessary to remove, repair and return the product. If in-home service is unavailable, LG may elect, at our option, to provide for transportation of our  choice to and from an LG authorized service center.
THIS LIMITED WARRANTY DOES NOT COVER:
Service trips to deliver, pick up, or install the product or for instruction on product use.

• Replacing house fuses or resetting of circuit breakers, correction of house wiring or plumbing, or correction of product installation.
• Damage or failure caused by leaky / broken / frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air.
• Damage or failure resulting from misuse, abuse, improper installation, repair or maintenance.
• Damage or failure caused by accidents, pests and vermin, lightning, wind, fire, floods or acts of God .
• Improper repair includes use of parts not approved or specified by LG.
• Damage or failure caused by incorrect electrical current, voltage, or plumbing codes. unless such damage results from defects in materials or workmanship and is reported to LG within
• Damage or failure caused by unauthorized modification or alteration to the product.
• Cosmetic damage, including scratches, dents, chips or other damage to the finish of the product, seven (7) calendar days from the date of delivery.
• Damage or missing items to any display, open box, discounted, or refurbished product.
• Product where the original factory serial numbers have been removed, defaced or changed in any way.
• Repairs when product is used in other than normal and usual household use (e.g. rental, commercial use, offices, or recreational facilities) or contrary to the instructions outlined in the owner’s manual.
• The removal and reinstallation of the Product if it is installed in an inaccessible location.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING AND WITHOUT LIMITATION TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO  THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, THIS WARRANTY IS LIMITED IN DURATION TO THE TERM PERIOD EXPRESSED ABOVE. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS  WARRANTY IS THE EXCLUSIVE REMEDY FOR THE CUSTOMER. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING AND WITHOUT LIMITATION TO, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusion or limitation may not apply to you. This warranty gives you specific  legal rights and you may also have other rights that vary from state to state.

HOW TO OBTAIN WARRANTY SERVICE & ADDITIONAL INFORMATION:
Call 1-800-243-0000 or visit our website at www.lg.com.
Mail to: LG Customer Information Center (ATTN: CIC)
201 James Record Road, Huntsville, AL 35824

FOR YOUR RECORDS
Write the model and serial numbers here:
Model No._____
Serial No.__

• You can find them on a label on the side of each unit.
  Dealer’s Name
  Date Purchased

• Staple your receipt to this page in the event you need it to prove date of purchase or for warranty issues.

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT

OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED PROCEDURE FOR RESOLVING DISPUTES” BELOW.

PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF

GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

Definitions, For the purposes of this section, references to “LG’ mean LG Electronics U.S.A., Inc.. its parents, subsidiaries and affiliates, and each of their officers, directors. employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to ‘dispute or ‘claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud. misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Ave, Englewood Cliffs 07632. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number. identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days. either party may proceed to file a claim for arbitration.

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis.

Arbitration Rules and Procedures   To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA’) and will be conducted before a single arbitrator under the MA’s Consumer Arbitra­tion Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules’) and under the procedures set forth in this section. The AAA Rules are available online at www.adr.ora/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision. to the AAA in the manner described in the MA Rules. You must also send a copy of your written demand to LG at LG Electronics. USA Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue Englewood Cliffs. NJ 07632. If there is a conflict between the AAA Rules and t he rules set forth in this section. the rules set forth in this section will govem. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. MI issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.
Governing Law. The law of the state of your residence shall govem this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbi­tration filing fees to the AAA unless you seek more than $25.000 in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration. LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to. the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbi­trator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). then the payment of all arbitration fees will be governed by the AM Rules. In such a sit­uation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.

Hearings and Location. If your claim is for $25.000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator. (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA Rules. Any in- person arbitration hearings will be held at a location within the federal judi­cial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration.

Ord Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either (i) sending an e-mail to optoutfalge.com. with the subject line: ‘Arbitration Opt Out” or (ii) calling 1-800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased: (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://www.1g.com/us/support/repair- service/schedule-repair-continued and clicking on “Find My Model & Serial Number).

You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way. and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.

LG Electronics Inc.
111 Sylvan Ave., Englewood Cliffs, NJ 07632
LG Customer Information Center
Centro de Información al Cliente de LG
1-800-243-0000
Register your product Online!
Centro de Información al Cliente de LG
www.lg.com

References

• LG Electronics & Home Appliances | Shop Now | LG USA
• Request Product Repair Service | LG USA Support

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