Oral-B 4351309704 Electric Sensor Toothbrush User Guide

May 16, 2024
Oral-B

Oral-B 4351309704 Electric Sensor Toothbrush

Welcome to Oral-B!
Before operating this toothbrush, please read these instructions and save this manual for future reference.

IMPORTANT

  • Periodically check the entire product/cords/accessories for damage. A damaged or non-functioning unit should no longer be used. If the product/ cords/accessories are damaged, take it to an Oral-B Service Centre. Do not modify or repair the product. This may cause fire, electric shock or injury.
  • Usage by children under age is not recommended. Toothbrushes can be used by children and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge, if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
  • Cleaning and maintenance shall not be performed by children.
  • Children shall not play with the appliance.
  • Use this product only for its intended use as described in this manual. Do not use attachments that are not recommended by the manufacturer.

WARNING

  • Do not place the charger in water or liquid or store it where it can fall or be pulled into a tub or sink. Do not reach for it when falling into water. Unplug immediately.

  • This appliance contains non-replaceable batteries. The appliance has no user serviceable parts. Do not open and disassemble the device except when disposing of the battery. Use handling and disposal instructions of the battery/device as described in this manual.

  • When unplugging, always hold the power plug instead of the cord. Do not touch the power plug with wet hands. This can cause an electric shock.

  • If you are undergoing treatment for any oral care condition, consult your dental professional before use.

  • This toothbrush is a personal care device and is not intended for use on multiple patients in a dental practice or institution.

  • Only use the charger and/or special cord set (smart plug) with integrated Safety Extra Low Voltage power supply provided with your appliance. Do not exchange or tamper with any part of it, otherwise there is risk of an electric shock.
    If the charging stand/charging travel case is marked with 492-5214, only use Braun/Oral-B special cord set (smart plug) with this identification.

  • Small parts may come off, and keep out of reach of children.

To avoid brush head breakage which may generate a small part choking hazard or damaged teeth:

  • Before each use, ensure the brush head fits well. Discontinue the use of the English brush, if the brush head no longer fit properly. Never use without a brush head.
  • If the toothbrush handle is dropped, the brush head should be replaced before the next use even if no damage is visible
  • Replace the brush head every 3 months or sooner if the brush head becomes worn.
  • Clean the brush head properly after each use (see «Cleaning recommendations» paragraph). Proper cleaning ensures the safe use and functional life of the toothbrush.

Important Information

  • Your Oral-B toothbrush can be used with your smartphone (find details under «Connecting your toothbrush to your Smartphone»).
  • To avoid electromagnetic interference and/or compatibility conflicts, deactivate the radio transmission of your toothbrush handle (5) before using it in restricted surroundings, such as aircrafts or specially marked areas in hospitals.
  • Deactivate radio transmission by simultaneously pressing the on/off (3) and mode button (4) for 2 seconds until the radio transmission display (7) goes off. Follow the same procedure to reactivate transmission again.
  • Persons with pacemakers should always keep the toothbrush more than six inches (15 centimeters) from the pacemaker while turned on. Anytime you suspect interference is taking place, deactivate the radio transmission of your handle.

Description

Oral-B-Pro-Power-Rechargeable-Electric-Toothbrush-
fig.1

  1. Brush head

  2. Smart Ring

  3. On/off button

  4. Brushing mode button

  5. Handle

  6. Brushing mode display

  7. Radio transmission display (with Bluetooth® wireless technology)

  8. Charge level display
    Accessories (depending on model):

  9. Basic charger (with fixed cord)

  10. Brush head holder

  11. Brush the head compartment with a protective cover

  12. Smart plug (power supply)

  13. Charging stand (with detachable cable)

  14. Smartphone holder (stand)

  15. Travel case
    Note: Content may vary based on the model purchased.

Specifications

  • For voltage specifications refer to the bottom of the charging unit.
  • Noise level: 68 dB (A)

Charging and Operating

Your toothbrush has a waterproof handle, is electrically safe, and designed for use in the bathroom.

  • You may use your toothbrush right away or charge it briefly by placing it on the plugged-in basic charger (9) or charging stand (13). When using the charging stand use the extra smart plug (12) provided (picture B). The smart plug may be used for all global mains voltage ranges (100 -240V).
    Note: In case the battery is empty (no lights illuminated on charge level display (8) while charging or no reaction when pressing the on/off button (3)), charge at least for 30 minutes.

  • The charge level is indicated on the charge level display (8). Flashing lights indicate that the battery is charging (picture 1); once it is fully charged, the lights turn off.
    A full charge typically takes 12 hours and enables at least 2 weeks of regular brushing (twice a day, 2 minutes).
    Note : At a very low charge level, the lights might not flash immediately; it can take up to 30 minutes.

  • If the battery is running low, a red light is flashing on the charge level display and the motor is reducing its speed. Once the battery is empty, the motor will stop; it will need at least a 30-minute charge for one usage.

  • You can always store the handle on the plugged-in charging unit to maintain it at full power; a battery overcharge is prevented by the device.
    Note : Store the handle at room temperature for optimal battery maintenance.
    Caution: Do not expose the handle to temperatures higher than 50 °C.

Using your toothbrush

Oral-B-Pro-Power-Rechargeable-Electric-Toothbrush-
fig.2

Brushing technique

Wet brush head and apply any kind of toothpaste. To avoid splashing, guide the brush head to your teeth before switching on the handle (picture 2). When brushing your teeth with one of the Oral-B oscillating-rotating brush heads guide the brush head slowly from tooth to tooth, spending a few seconds on each tooth surface (picture 3).
With any brush head start brushing the outsides, then the insides, and finally the chewing surfaces. Brush all four quadrants of your mouth equally (picture 3). You may also consult your dentist or dental hygienist about the right technique for you.
In the first days of using any electric toothbrush, your gums may bleed slightly. In general, bleeding should stop after a few days. Should it persist after 2 weeks, please consult your dentist or dental hygienist. If you have sensitive teeth and/or gums, Oral-B recommends using the «Sensitive» mode (optional in combination with an Oral-B «Sensitive» brush head).

Smart Ring features

  • Your toothbrush is equipped with a Smart
    Ring (2) that has various functionalities indicated via different colors of light: White (default) = Operating and visual timer light (choose individual color via Oral-BTM app settings)

  • Red = Pressure sensor light

  • Blue = Bluetooth® pairing indicator

Timer
You can choose between a «Professional» or «2-Minute» timer.
The «2-Minute» timer signals with a long stuttering sound and a flashing light of the Smart Ring (2) that the professionally recommended 2-minute brushing time has been reached.
The «Professional» timer signals with a short stuttering sound and a flashing light of the Smart Ring at 30-second intervals to move to the next quadrant of your mouth (picture

  • A long stuttering sound and a flashing light indicate the end of the professionally recommended 2-minute brushing time.
    The timer memorizes the elapsed brushing time, even when the handle is briefly switched off during brushing. The timer resets if pausing longer than 30 seconds, briefly pressing the mode button (4) during pause, or placing the handle on the plugged-in charger.

Note : During the use of special Oral-BTM app features, the visual timer light may be deactivated.

Timer setup:
Your toothbrush comes with the «Professional» timer activated. To change this, press and hold the mode button (4) for 2 seconds.
Toggle between timer selections by pressing the on/off button (3). Confirm selection by pressing the mode button.

  • 2 LEDs illuminated indicate a «2-Minute» timer.
  • 4 LEDs illuminated to indicate a «Professional» timer
    Note : You can also set/advance the timer functionality via the Oral-BTM App.

Pressure sensor
If too much pressure is applied, the Smart Ring (2) will light up in red, reminding you to reduce pressure. In addition, the pulsation of the brush head will stop and the oscillation movement of the brush head will be reduced (during «Daily Clean», «Pro Clean» and «Sensitive» mode) (picture 3). Periodically check the operation of the pressure sensor by pressing moderately on the brush head during use.

Brushing modes (depending on model)
Your toothbrush offers different brushing modes indicated on the brushing mode display (6) on your handle («Daily Clean» mode does not illuminate on the brushing mode display):

  • «Daily Clean» – Standard mode for daily mouth cleaning
  • «Pro Clean» – For an extraordinary clean feeling (operated with a higher frequency)
  • «Sensitive» – Gentle, yet thorough cleaning for sensitive areas
  • «3D White» – Polishing for occasional or everyday use
  • «Gum Care» – Gentle massage of gums

Your toothbrush automatically starts in the mode selected last. To switch to other modes, successively press the mode button during use (picture 4). To return from any mode back to «Daily Clean» mode, press and hold the mode button (4).
Note : You can also set/advance the mode functionality via Oral-BTM App

Brush heads

Oral-B offers you a variety of different Oral-B brush heads that fit your Oral-B toothbrush handle.
Our oscillating-rotating brush heads can be used for tooth-by-tooth precision cleaning.

  • Oral-B CrossAction brush head
    Our most advanced brush head. Angled bristles for a precise clean. Lifts and powers away plaque.

  • Oral-B FlossAction brush head: features micropulse bristles that allow for outstanding plaque removal in the interdental areas. ****

  • Oral-B 3D White brush head: features a special polishing cup to naturally whiten your teeth. Please note that children under 12 years old should not use the Oral-B «3D White» brush head. ****

  • Oral-B Sensi Ultra Thin brush head features a combination of regular bristles to clean teeth surfaces and ultrathin bristles for a gentle brushing experience on the gum line. ****

Most Oral-B brush heads feature light blue INDICATOR® bristles to help you monitor brush head replacement need. With thorough brushing, twice a day for two minutes, the blue color will fade halfway approximately 3 months, indicating the need to exchange your brush head. If the bristles splay before the color recedes, you may exert too much pressure on teeth and gums.
We do not recommend using the Oral-B
« FlossAction » or Oral-B «3D White» brush head with braces. You may use the Oral-B
« Ortho » brush head, specifically designed to clean around braces and wires.

Connecting your toothbrush to your Smartphone

The Oral-BTM App is available for mobile devices running iOS or Android operating systems. It can be downloaded for free from App Store(SM) or Google Play™. The Oral-B™ App allows you to chart your brushing progress and customize your toothbrush settings (for many more benefits see the Oral-B™ App instructions).

  • Start the Oral-B™ App. It will guide you through the entire Bluetooth pairing procedure.
    Note: Oral-B™ App functionality is limited if Bluetooth wireless technology is deactivated on your smartphone (for directions please refer to your smartphone’s user manual).

  • Any app instructions will be displayed on your smartphone.

  • If Bluetooth wireless technology is activated on your handle, the Bluetooth symbol on the radio transmission display (7) illuminates. Once the handle is paired, the Smart Ring (2) flashes briefly.

  • Keep your smartphone nearby (within 5m distance) when using it with the handle. Make sure the smartphone is safely positioned in a dry place.

  • the smartphone holder stand (14) (depending on model) can hold your smartphone while using. Before use, make sure your phone fits the stand and keeps stable.
    Note: Your smartphone must support Bluetooth 4.0 (or higher)/Bluetooth Smart in
    order to pair your handle.

Compatible smartphones are listed in App
Store(SM) or Google Play™. Caution: Follow your smartphone’s user manual to ensure your phone/charger is designed for use in a bathroom environment.

Cleaning recommendations

After brushing, rinse your brush head under running water with the handle switched on. Switch off and remove the brush head. Clean the handle and brush head separately; wipe them dry before reassembling. Unplug the basic charger/charging stand before cleaning. Brush head holder (10), brush head compartment and protective cover (11) and smartphone holder stand (14) is dishwasher-safe. To be cleaned with a damp cloth only: basic charger (9), charging stand (13), travel case (15) (picture 5).

Accessories (depending on model)

Travel Case
Store the cleaned and dried toothbrush/brush heads in the travel case (15) (picture D). Store the travel case in a clean and dry place. Subject to change without notice.

Environmental Notice

The product contains batteries and/or recyclable electric waste. For environmental protection do not dispose of household waste, but for recycling take to electric waste collection points provided in your country Battery removal at the end of the product’s useful life Do not disassemble the product except when disposing of the battery. Run down the battery before removing it. When taking out the battery for disposal, use protective clothing (gloves, safety glasses, etc.) to omit skin contact whilst leaking batteries.
Use caution not to shorten the positive (+) and negative (–) terminals. Insulate terminals (e.g. with tape) and put the battery in a plastic bag for disposal.

Oral-B-Pro-Power-Rechargeable-Electric-Toothbrush-
fig.8 Oral-B-Pro-Power-Rechargeable-
Electric-Toothbrush-fig.9

Open the handle as shown, remove the battery and dispose of it according to local environmental regulations.
Caution! Opening the handle will destroy the appliance and invalidate the warranty.

Guarantee

We grant 2-year guarantee on the product commencing on the date of purchase. Within the guarantee period, we will eliminate, free of charge, any defects in the appliance resulting from faults in materials or workmanship, either by repairing or replacing the complete appliance as we may choose.
This guarantee extends to every country where this appliance is supplied by Braun or its appointed distributor. This guarantee does not cover: damage due to improper use, normal wear or use, especially regarding the brush heads, as well as defects that have a negligible effect on the value or operation of the appliance. The guarantee becomes void if repairs are undertaken by unauthorized persons and if original Braun parts are not used.
This appliance is equipped with a Bluetooth Smart-approved radio module. Failure to establish a Bluetooth Smart connection to specific smart phones is not covered under the device guarantee unless the Bluetooth radio module of this appliance is damaged. The Bluetooth devices are warranted by their manufacturers and not by Oral-B. Oral-B does not influence or make any recommendations to device manufacturers, and therefore Oral-B does not assume any responsibility for the number of compatible devices with our Bluetooth systems. Oral-B reserves the right, without any prior notice, to make any technical modifications or changes to the system implementation of device features, interface, and menu structure that are deemed necessary to ensure that Oral-B systems function reliably. To obtain service within the guarantee period, hand in or send the complete appliance with your sales receipt to an authorised Oral-B Braun Customer Service Centre.

Information

Bluetooth® radio module
Although all indicated functions on the Bluetooth device are supported, Oral-B does not ensure 100% reliability in connection, and feature operation consistency.
Operation performance and connection reliability are direct consequences of each Bluetooth device, software version, as well as the operating system of those Bluetooth devices, and company security regulations implemented on the device. Oral-B adheres to and strictly implements the Bluetooth standard by which Bluetooth devices can communicate and function in Oral-B toothbrushes.
However, if device manufacturers fail to implement this standard, Bluetooth compatibility and features will be further compromised and the user may experience functional and feature-related issues. Please note that the software on the Bluetooth device can significantly affect compatibility and operation.

  1. Warranty – Exclusions and Limitations
    This limited warranty applies only to the new products manufactured by or for The Procter & Gamble Company, its Affiliates or Subsidiaries («P&G») that can be identified by the Braun / Oral-B trademark, trade name, or logo affixed thereto. This limited warranty does not apply to any non-P&G product including hardware and software. P&G is not liable for any damage to or loss of any programs, data, or other information stored on any media contained within the product, or any non-P&G product or part not covered by this limited warranty. Recovery or reinstallation of programs, data, or other information is not covered under this limited warranty.
    This limited warranty does not apply to (I) damage caused by accident, abuse, misuse, neglect, misapplication, or non-P&G product; (ii) damage caused by service performed by anyone other than Braun or authorized Braun service location; (iii) a product or part that has been modified without the written permission of P&G, and (iv) damage arising out of the use of or inability to use the Oral-B Smartphone stand/puck, Smartphone mirror holder, or charging travel case («Accessories»).

  2. Using your smartphone holder
    The Oral-B Accessories included in the package has been designed to provide you with a convenient way to position your smartphone while you are using the Oral-B app. Try multiple orientations of your smartphone in the Oral-B smartphone holder prior to use to determine the best positioning of your smartphone in the holder. Be sure to try this in a manner that will not harm your smartphone if it falls out of the stand. Do not use in automobiles.

LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL P&G ITS DISTRIBUTORS OR SUPPLIERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, OF ANY NATURE WHATSOEVER, ARISING OUT OF THE USE OF OR INABILITY TO USE THE ORAL-B ACCESSORIES, INCLUDING, WITHOUT LIMITATION, INJURY TO PERSONS, PROPERTY DAMAGE, LOSS OF VALUE OF ANY THIRD PARTY PRODUCTS THAT ARE USED IN OR WITH THE ORAL-B ACCESSORIES, OR LOSS OF USE OF THE ORAL-B ACCESSORIES OR ANY THIRD PARTY PRODUCTS THAT ARE USED IN OR WITH THE ORAL-B ACCESSORIES, EVEN IF P&G HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT LIMITING THE FOREGOING, YOU UNDERSTAND AND AGREE THAT P&G HAS NO LIABILITY FOR ANY DAMAGE OR DESTRUCTION TO CONSUMER ELECTRONICS DEVICES OR OTHER PERSONAL PROPERTY THAT ARE CONTAINED ON OR EXTERIOR TO THE ORAL-B ACCESSORIES, OR ANY LOSS OF DATA CONTAINED IN THE FOREGOING DEVICES. IN NO EVENT SHALL ANY RECOVERY AGAINST ORAL-B EXCEED THE ACTUAL PRICE PAID FOR THE PURCHASE OF THE PRODUCT.
Warranty replacement brush heads Oral-B warranty will be voided if electric rechargeable handle damage is found to be attributed to the use of non-Oral-B replacement brush heads.
Oral-B does not recommend the use of non-Oral-B replacement brush heads.

  • Oral-B has no control over the quality of non-Oral-B replacement brush heads. Therefore, we cannot ensure the cleaning performance of non-Oral-B replacement brush heads, as communicated with the electric rechargeable handle at the time of initial purchase.
  • Oral-B cannot ensure a good fit of non-Oral-B replacement brush heads.
  • Oral-B cannot predict the long-term effect of non-Oral-B replacement brush heads on handle wear.

All Oral-B replacement brush heads carry the Oral-B logo and meet Oral-B’s high-quality standards. Oral-B does not sell replacement brush heads or handle parts under any other brand name.

Trouble Shooting

Problem Possible reason Remedy

APP
The handle does not operate (properly) with the Oral-BTM App.| 1.  Oral-BTM App is turned off
2.  Bluetooth interface is not activated on smartphones.
3.  Radio transmission is deactivated on the handle; radio transmission display (7) is turned off.
4.  Bluetooth connection to smartphone has been lost.
5.  Your smartphone does not support Bluetooth 4.0 (or higher)/ Bluetooth Smart.
6.  Handle on plugged-in charger.| 1.  Turn on Oral-BTM App.
2.  Activate Bluetooth interface on smartphone (described in its user manual).
3.  Activate radio transmission by simultaneously pressing on/of
3) and mode button (4) for 2 seconds until the radio transmission display (7) turns on.
4.  Pair handle and smartphone again via app settings. Keep your smartphone nearby when using it with a handle.5.  Your smartphone must support Bluetooth 4.0 (or higher)/Bluetooth __ Smart in order to pair han- dle. Check App Store(SM) or Google PlayTM for compatible smartphones.
6.  Radio transmission is deactivated while the handle is placed on a plugged- in charger.
Reset to factory settings.| Original app functionality wanted.| Press and hold on/off button (3) for 10 seconds until all indicator lights double blink simultaneously.
TOOTHBRUSH
The handle is not operating (during first use).| The battery has a very low charge level; no lights are illuminated.| Charge at least for 30 min.
1. Short stutter- ring sounds/ flashing light every

30 seconds or after –

2 minutes.

2. The handle does not operate any timer.

| 1.  «Professional timer» or «2-Min- ute timer» activated.

2. The timer has been modified/deactivated via the app.

| 1.  Set your timer to a 2-Minute timer (stuttering sounds/flashing light after 2min); or set your timer to a Professional timer (stuttering sounds/flashing light every 30 seconds). Follow steps under

«Timer setup».

2.  Use the app to change timer settings or perform a factory reset (see App Trouble Shootings).

---|---|---
The handle does not charge.| 1. The battery is at a very low charger level.

2. The ambient temperature for charging is out of valid range (≤ 0 °C and ≥ 60 °C).

| 1.  Charging lights might not flash immediately; it can take up to 30 minutes.

2.  Recommended ambient temperature for charging is 5°C to 35°C.

The rechargeable toothbrush contains a radio module that operates in the 2.4 to 2.48 GHz band with a maximum power of 1 mW.
Hereby, Braun GmbH declares that the radio equipment types 3765, 3754, 3764, 3762, and 3767 comply with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: www.oralb.com/ce.

FAQs

What precautions should be taken regarding the charger for the toothbrush?

The charger should not be placed in water, near water sources, or where it can fall into water. It should be unplugged immediately if it falls into water.

Is it acceptable to use attachments not recommended by the manufacturer?

No, you should only use attachments and accessories recommended by the manufacturer to ensure safe and proper usage.

What should children avoid doing with the toothbrush?

Children should not play with the toothbrush to prevent accidents or misuse.

Can individuals with physical, sensory, or mental disabilities use this toothbrush?

Yes, individuals with reduced physical, sensory, or mental capabilities can use the toothbrush if they have received proper supervision or instruction on safe usage.

Is it recommended for children to use this toothbrush without supervision or instruction?

No, it is not recommended. Children should be supervised and instructed on how to use the toothbrush safely, especially if they are under a certain age.

Can you attempt to modify or repair the toothbrush on your own if it's damaged?

No, you should not modify or repair the toothbrush yourself, as it may lead to safety hazards. Instead, seek professional assistance.

What should you do if you find the toothbrush or its accessories are damaged or not functioning?

If the toothbrush or its accessories are damaged, they should no longer be used, and you should take them to an Oral-B Service Centre for inspection and repair.

Why is it important to periodically check the product, cords, and accessories for damage?

Periodic checks are important to ensure user safety and prevent potential risks like fire, electric shock, or injury.

How often should you replace the brush head, and why is proper cleaning necessary?

The brush head should be replaced every 3 months or sooner if it becomes worn. Proper cleaning after each use is essential for safe use and to prolong the functional life of the toothbrush.

Why is it important to consult a dental professional before using the toothbrush if you're undergoing oral care treatment?

Consulting a dental professional is important to ensure that using the toothbrush is safe and appropriate during any ongoing oral care treatment.

What should you avoid when unplugging the charger?

When unplugging the charger, always hold the power plug and avoid touching it with wet hands to prevent electric shock.

How should you handle the non-replaceable batteries in the toothbrush?

The toothbrush contains non-replaceable batteries. You should not open or disassemble the device except when disposing of the battery, following the specified instructions in the manual.

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