yeewise Pan Tilt Wireless Outdoor Security Camera System User Guide

Pan Tilt Wireless Outdoor Security Camera System
User Guide

**What’s in the Box

**

DISCLAIMER: The exact components of your camera, images and quantities may vary depending on your model number.
While these may vary, this QSG will address the setup of your camera.

Working Diagram

2.1 Works Standalone

2.2 Works as an Add-on Cam

Camera Introduction

NOTE: Different types of cameras are included in this section. Please check out the camera included in the package and check out the details from corresponding introduction above.
The actual appearance and components may vary with different models of products.

Set up the Camera

Preparation: Download and Install the App

1. Create an user account and login. Tap the + symbol to add a device.
   Scan the QR code to find the App.|
   ---|---
   https://itunes.apple.com/cn/app/xmarto-wallpixel/id1091951132?mt=8| https://play.google.com/store/apps/details?id=com.generalcomp.cda12
2. Download the Wall Pixel App from the App Store or Google Play Store and install it on your smart device.

Set up the Camera
There are two methods to do the initial setup: 1. Set up the camera wirelessly ; 2. Set up the camera with a network cable
4.1 Set up the Camera Wirelessly

1. Bring the camera near to your router and plug it to power with the power adapter included. The camera will start to run and enters to configuration mode.
   Configuration mode Sign: constant beeps and LED indicator flashes.

2. In App, tap + on top right, then tap Add. Choose your camera type.

3. Follow on-screen guide, select your home Wi-Fi (2.4G) and input your Wi-Fi password, the App will generate a QR code of your Wi-Fi information.
   NOTE: The camera works with 2.4G Wi-Fi only.

4. Use the camera lens to scan the QR code on screen till you hear a prompt tone. Tap “Heard the prompt tone” when you hear it.
   NOTE: The QR code will be generated and displayed on your phone. Please hold your phone in front of the camera at a distance of about 20cm (8 inches) and have the phone face the camera lens to let the camera scan the QR code.

5. Then follow the on-screen steps to complete setting up the camera.
   NOTE: If the camera was not added successfully, hold the reset button to reset and try again. Make sure to provide CORRECT Wi-Fi hotspot and password.

4.2 Set up the Camera with a network Cable

1. Power on the camera with included DC power adapter, connect the camera to your router’s LAN port with the included Ethernet cable. The camera will start to run and enters to configuration mode.
   Configuration mode sign: constant beeps and LED indicator flashes.

2. In App, tap + on top right. Then Scan Local Network or Scan QR Code to add the camera. (Leave admin password area empty.) You shall be able to see the camera in your device list already.

3. Enter Camera’s Settings – Advanced Setting – Connect New Wi-Fi, connect the camera to your Wi-Fi and then you can unplug the camera from router and mount it within Wi-Fi range.

4.3 App Live View

Install the Camera

5.1 Install the Micro SD Card (Optional)

1. Remove the cover on the camera.
2. Insert the Micro SD card (not included) into the card slot.
3. Place the cover back on.

NOTE: After installing the Micro SD card, you should format the card in the Wall Pixel app before using it.
5.2 Mount the Camera on the Wall

1. Drill screw holes according to the mounting bracket, and insert three anchors. Skip this if you are mounting on wooden surface.
2. Fix the camera on the wall with the included screws.
3. You may control the camera to pan and tilt via Wall Pixel App or the NVR to adjust the camera’s direction.

Installation Tips

• Do not face the camera towards any light sources.
• Do not point the camera towards a glass window. Or, it may result in poor image performance due to the window glare from infrared LEDs, ambient lights or status lights.
• Do not place the camera in a shaded area and point it towards a well-lit area. Or, it may result in poor image performance. For better image quality, please make sure that the lighting condition for both the camera and the captured object is the same.
• For better image quality, it’s recommended to clean the lens with a soft cloth regularly.
• Make sure the power ports are not exposed to water or moisture or blocked by dirt or other elements.
• Do not install the camera in places where rain and snow may hit the lens directly.
• The camera may work in extremely cold conditions as low as -25°C as it will produce heat when powering on. You may power on the camera indoors for a few minutes before installing it out- doors.

Pair the Camera to Yeewise NVR

The camera can also work as an add-on camera. You can add it to your existing Yewei’s NVR or system.

1. Bring the camera near to NVR and plug it to power with included power adapter. Your camera will start run and enters to configuration mode soon. Configuration mode sign: constant beeps and LED indicator flashes

2. You can now start adding the camera to NVR.
   Version 1: Applies to the black big NVR
   Run Add Cam by WiFi on NVR monitor and follow on-screen instructions to add the camera to NVR. Version 2: Applies to the white mini NVR and NVR built-in monitor.
   Click the + icon and follow on-screen instructions to add the camera to NVR.

3. Once the camera is added to NVR, you’ll see it displays video on the monitor. You can then go ahead to mount the camera.
   NOTE: Please mount the camera within NVR’s WiFi range.

4. If you failed to add the camera to NVR, press and hold the camera reset button for about 10 seconds to reset the camera, then add it to NVR once again.

Troubleshooting

7.1 How to Use the 10x Hybrid Zoom?

1. When the camera works standalone, you can zoom in the pictures from the app.
   In the Wall Pixel app, tap the device to enter live view. Next to the PTZ control, you can see the zoom in/out bar, slide up and down to zoom in and out.

2. When the camera works with NVR, you can zoom in from both the NVR and the Wall Pixel app
   • On NVR screen, click on the camera view to pop out the sub-menu, then click PTZ Control icon to enter PTZ control interface. Then click “+ -” next to Zoom to zoom in/out the pictures.• In the Wall Pixel app, tap the device to enter live view. Then tap Pro to pop out the zoom bar. Tap + to zoom in and – to zoom out.

7.2 Pan Tilt is not Working?
If the pan tilt is not working, please try the following solutions:

• Power cycle the camera and see if the pan tilt works again.
• Calibrate the camera, as shown in below figure.

Motivation of compliance

FCC Compliance Statement
This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Limited Warranty
This product comes with a 1-year limited warranty that is valid only if purchased from Yewei’s official stores or a Yewei’s authorized reseller.
NOTE: We hope that you enjoy the new purchase. But if you are not satisfied with the product and plan to return, we strongly suggest that you reset the camera to factory default settings and take out the inserted SD card before returning.
Terms and Privacy
Use of the product is subject to your agreement to the Terms of Service and Privacy Policy at yeewise.com. Keep out of reach of children.
End User License Agreement
By using the Product Software that is embedded on the Yewei’s product, you agree to the terms of this End User License Agreement (“EULA”) between you and Yewei’s.
ISED Radiation Exposure Statement (For WiFi Version)
This equipment complies with RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
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FCC RADIATION NORM
FCC
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1.  this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

FCC Compliance Statement
These limits are designed to provide reasonable protection against frequency interference in residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed or used in accordance with the instructions, may cause harmful interference to radio communication. However, there is no guarantee that interference will not occur in television reception, which can be determined by turning the equipment off and on. The user is encouraged to try and correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

CAUTION!
The Federal Communications Commission warns the user that changes or modifications to the unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment should be installed and operated with a minimum distance of 8 inches between the radiator and your body.
CONTACT US
Email: support@yeewise.com
Website: 24/7 Product Support
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