FIII F037 True Wireless Earbuds User Manual

June 14, 2024
FIII

FIII F037 True Wireless Earbuds

Important Safety Instructions

Please read the following safety instructions carefully before using this product. Please make sure to include these safety instructions with the product when delivered to a third party.

Health and safety

  • Do not use the product in case it is apparently damaged;
  • Do not use the product at a high volume level for an extended period of time;
  • Do not use the product while driving or being engaged in activities hat require full concentration;
  • Keep the product, its packaging and accessories out of the reach of children and pets to avoid choking hazard;
  • Keep the product away from medical devices that may be affected by magnetic field, such as an implanted cardiac pacemaker.

Product care

  • Keep this product dry and at room temperature, avoid long time exposure to high temperature or humidity environments;
  • Use accessories only provided by FIIL.
  • Excessive signal level may cause damaging overload;
  • Clean the product only with dry and soft cloth.

Battery safety warning!

The product uses lithium polymer battery. Improper usage may lead to the risk of fire or burn. Please use the charger only supplied by qualified manufacturer (recommended output: voltage 5V, current ~500mA) or charge the product via PC USB port.

  • The product is designed for portable devices and high-fidelity systems;
  • Any usage other than those specified in the user manual is deemed as misuse;
  • Please note that FIIL will accept no responsibility for any loss incurred by misuse.
  • FIIL CC nano is designed & made by Jiangxi Feier Technology Co., Ltd.
  • FIIL is a registered trademark® of Jiangxi Feier Technology Co., Ltd.

FIIL + APP download and usage

FIIL CC nano supports FIIL+ App to config earbud settings.

  • Visit homepage to download fiil+ App

  • Visit iOS App Store to download fiil+ App

Scan above QR code to visit and download fiil+ App Global Edition.

What’s in the box

  • Earbuds X2
    (L/R)

  • Charging Case X1

  • USB- C Cable X1

  • User Manual X1

Main User Interfaces

Earbud

  1. LED Indicator

  2. ENC Microphone

  3. Touch Control
    Main User Interfaces

  4. Charging Port

  5. Call Microphone

Charging Case

  1. Charging Case

  2. L Left Earbud
    7 R Right Earbud

  3. Charging Indicator

  4. Earbud Charging Indicator

  5. USB-C Port

Wear and Usage

Get Started

Please follow below steps to activate and start to use. Remove all protection films prior to using. It is recommended to charge the earbuds for at least 10 minutes with USB-C cable.

How to Wear

How to Wear

Slightly rotate earbuds after put in ears to make it stable, and pay attention to the microphone position towards the mouth for the best call performance.

Bluetooth Connection

Step 1: Bluetooth Pairing

  1. For the first usage of brand new FIIL CC nano, please take the earbuds out of the charging case and the earbuds will automatically enter the Bluetooth pairing mode.
  2. To connect with another mobile device, you can disconnect the earbuds from your current device, and the earbuds will automatically enter the Bluetooth pairing mode.
  3. Or you can long press the earbud until it turns off, then long press again until the LED flashes blue, then manually set the earbuds to Bluetooth pairing mode.

Step 2: Complete the Connection

  1. Please turn on the Bluetooth connection from the setting menu of mobile phone and select “search device”, then select “FIIL CC nano” from the Bluetooth list to complete the connection.
  2. Once FIIL CC nano is paired with your mobile device, the earbuds will automatically connect to the paired device whenever you take the earbuds out of the charging case.
    Complete the Connection
Bluetooth Multipoint

Step 1: Activate multi-point function

  1. Please connect with FIIL CC nano, download and install FIIL+ App on mobile device.
  2. From the FIIL + App, turn on ”Bluetooth free connection” and switch to ”Multi-point mode”.

Step 2: Connect the second device

  1. Press and hold the earbud until you hear the voice prompt of  “pairing 11 and release it”.
    Or from the FIIL+ App, switch to “Multi-point mode” and tap the “Pairing” button in “Bluetooth free connection”
    The earbuds will disconnect from the current mobile device and enter the pairing mode.

  2. Search and connect FIIL CC nano in the second mobile device.

  3. Reconnect FIIL CC nano in the first mobile device.

Touch Control

  • Power On
    Take earbuds out of charging case, they will automatically power on and reconnect cell phone, or you can press and hold earbuds for 2 seconds to turn it on manually, you will hear opening music and see the earbuds indicator light on in colour blue.
    Touch Control

  • Power Off
    Put earbuds into charging case, they will automatically power off.
    Touch Control

  • Answer/End Call
    When incoming call, double tap any earbud to answer call.
    When the call is over, double tap to hang up the call.
    Touch Control

  • Reject Call
    When incoming call, please press and hold 2 seconds to reject a call.
    Touch Control

  • Play/Pause
    Tap twice to play or pause music.
    Touch Control

  • Voice Assistant
    Hold for 2 seconds to activate voice assistant, like Siri etc.
    Touch Control

  • Volume Up/Volume Down
    Tap left earbud once to Vol+, tap 3 times to Vol-.
    Touch Control
    Note: Please enable full control mode from fiil+ App.

  • Next /Prev. Track
    Tap right earbud once to play next, tap 3 times to play Pre. track.
    Touch Control
    Note: Please enable full control mode from fiil+ App.

  • Reset
    If the left and right earbuds can not recognize each other, please put them back in the charging case and wait more than 5 seconds, or you can consult FIIL customer service to learn how to manually reset the earbuds.

  • Charging Indicator
    When the earbuds are being charged in the charging case, the indicator light on the top of the earbud lights up and goes out when fully charged. When the charging case is being charged with a USB Type-C cable, the FIIL logo indicator on the charging case will flash like breathing and will turn off when fully charged.
    Touch Control
    Note: Please make sure the charging port at the bottom of the earbud is clean and dry. You can manually clean the dirt of the charging port to avoid abnormal charging.

Product Parameters

Item Specifications

Earbud weight
Charging case weight| ~4g/each
~31 g
User Mode| Bluetooth True Wireless
Bluetooth| V5.2, supported protocols: HSP, HFP, A2DP, AVRCP BT range: up to 10 meters. Pairing code: 0000. iOS and Android devices are supported.
Audio specification| Supported Code: AAC (for iOS) /SBC:
Speaker specifications: cpl3.lmm,
Frequency range: 15Hz-22kHz
Power and battery| Rechargeable lithium-polymer battery: music time: up to 5.5 hrs (medium level) on a single charge: Bluetooth standby time: up to 2 days: charging time:~ 50 minutes. Support total 24hrs battery time with charging case.
Operating environment| Operating temperature: 0°C~50 °C: storage temperature: -30°C to 70°C: I EC60529-I PX4 Certified (earbuds)
Voice reminder| English
Certification| Bluetooth 5.2, SRRC, RoHS, REACH, IPX4

Warranty and Service

Due to country and regional restriction, there are different return policies from different store. Please help us to contact the online or offline channel / store where you purchased from for support of after-sale service.

You can also get support through FIIL”s social media (FIIL Audio) including Facebook, Twitter, Instagram.

Email: customer@fiil.com

Trouble Shooting

Problem How to fix
Earbuds won’ t turn on
  • Power on the earbuds.
  • Charge the battery.

Earbuds won’t pair with Bluetooth device| On your Bluetooth device:

  • Turn the Bluetooth feature on and then off.
  • Delete your Fill CC nano earbuds from the Bluetooth list on your device, then pair again.
  • Move your Bluetooth device closer to the earbuds and away from any interference or obstructions.
  • Pair a different Bluetooth device.

No sound|

  • Power on the earbuds and charge the battery.
  • Increase the volume on your earbuds and Bluetooth device.
  • Press the Power/Bluetooth button to hear the connected device. Make sure you are using the correct device.
  • Move your Bluetooth device closer to the earbuds and away from any interference or obstructions.
  • Use a different music source.
  • Pair a different Bluetooth device.
  • If two Bluetooth devices are connected, pause the first device and play the other device.

Poor sound quality|

  • Use a different music source.
  • Pair a different Bluetooth device.
  • Disconnect the second device.
  • Move the Bluetooth device closer to the earbuds, and away from any interference or obstructions.
  • Clear any debris or wax build-up from the earbuds and earbuds nozzles.

Earbuds won’t charge|

  • Please use the USB-C cable in the accessories to connect the earbuds to the charger. Make sure the cable is firmly connected to the earbuds and the charger.
  • Try changing the charging cable or charger.
  • Make sure the earbuds’ charging pole contacts are clean and dry.
  • Secure both ends of the USB cable.
  • If your earbuds have been exposed to high or low temperatures, let the earbuds return to room temperature and then try charging again.

Logo

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

Related Manuals