Drop EPOS PC38X Gaming Headset User Guide
- June 14, 2024
- Drop EPOS
Table of Contents
Drop EPOS PC38X Gaming Headset
Product Information
Specifications:
- Type: Analog gaming headset
- Connection: Plug-and-play via motherboard
- Microphone: Built-in
- Volume Control: Knob on the headset
Product Usage Instructions
Checking the microphone input device:
When the microphone of your headset does not seem to be functioning correctly, follow these steps:
- Access the settings of the device you are connected to (e.g., Control Panel on a PC).
- Navigate to Audio Devices/Settings or a similar option.
- Select the headset as the playback and/or communication device.
Troubleshooting steps for analog gaming headsets with removable cable:
- Ensure that the cable is fully plugged into the left ear cup to prevent loose contacts.
- If you have a front/back panel on your PC, test different jack connectors to identify any connector-related issues.
- Try using the headset on a different device to determine if the problem lies with the headset or the connected device.
- For analog headsets, ensure that you have installed the necessary drivers for your onboard sound card.
- Check for any audio control software provided by your motherboard manufacturer and adjust settings to enhance your headset experience.
- If the headset volume is not high enough, set your device volume (PC, Mobile Device, Console, etc.) to 100% and use the volume knob on the headset to adjust as needed.
- If the headphone feels too tight, adjust the headband to a larger size to reduce the clamping force on your head.
FAQ (Frequently Asked Questions):
-
Q: How can I check if my microphone is selected as the input device?
A: Access the settings of the connected device, navigate to Audio Devices/Settings (or similar), and select the headset as the playback and/or communication device. -
Q: Why is my headset volume not high enough even when the volume knob is at maximum?
A: The volume knob on the headset can only adjust between the volume level set on your device. Set your device volume to 100% and then use the volume knob on the headset to adjust as needed. -
Q: How can I make my headphones less tight?
A: Adjust the headband to a larger size to reduce clamping force on your head.
Troubleshooting
When the microphone of your headset does not appear to be functioning
correctly it is recommended that you check to ensure that the microphone is
actually selected as the input device. NOTE: Usually this is done within the
settings of the device you are connected to. For example, on a PC you would go
into the “Control Panel” and into “Audio Devices/Settings” (or something
similar) and select the headset as the play back and/or communication device.
It is also recommended that you check the microphone input sensitivity to
ensure it is set appropriately. If the input sensitivity is too low, then the
device you are connected to may have trouble detecting the microphone which
could be interpreted as the microphone not functioning. If the input
sensitivity is too high, then the microphone could be overloaded and hence
could be providing poor audio which could be interpreted as the microphone
being faulty. NOTE : These adjustments are done on the device you are
connected to NOT the headset itself.
Sometimes another peripheral device (like a webcam) will have a built-in
microphone and when this other peripheral device is also connected to the main
device (ie: computer) then this built-in microphone will automatically
activate and become the default microphone (ie: overriding a microphone on a
headset). You can check this by muting the headset microphone which would stop
all sound through the headset microphone. If you are still picking up audio
that would indicate that the headset microphone is NOT the input device but in
fact some other microphone (like a built-in microphone) is actually being
used. If this is the case, you may need to manually turn off the other built
in microphone to allow the headset microphone to become the input microphone.
Below you can find common troubleshooting steps for analog gaming headsets with a removable cable.
- Check if the cable is fully plugged into the left ear cup, as sometimes the cable is not entirely in the connector, this way we ensure long-term stability and prevent any loose contacts.
- Test different jack connectors if you have a front/back panel on your PC, as sometimes the problem resides with the connector itself.
- Please test the headset on a different device, as it can be easier to determine whether the issue is caused by the headset, or if the problem is the device the headset is connected to.
- The headset is an analog headset; therefore, it connects to your motherboard via plug-and-play. Please check if you have installed the necessary drivers for your onboard soundcard.
- A lot of newer motherboards come with software to control the audio settings. Check these settings out and see if they can improve your experience with the headset.
- If your headset volume is not high enough. The volume knob on the headset can only adjust between the volume on your device. For example, if your Windows system volume is at 30% the volume knob on your headset at max will only be at 30%. We recommend turning your device volume (PC, Mobile Device, Console, etc.) to 100% and then use the volume knob on the headset to adjust as needed.
- If your headphone is too tight try adjusting the headband to be larger which will reduce clamping force on your head.
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