Gevi V20 Countertop Nugget Ice Maker User Manual

Gevi V20 Countertop Nugget Ice Maker

THANK YOU FOR HAVING GEVI A PART OF YOUR HOME

Gevi is a newly built brand specializing in small home appliances. Our goal is to bring convenience and joy to families around the world. We are proud of the innovation and quality that put into every Gevi product and we hope you will too. To ensure proper use of this appliance and make it last longer, please read this manual thoroughly before using and save it for future reference

To let us better provide service, register your Gevi appliances online now to receive important product information and warranty details. You may also find our contact ways in the Customer Support section of this User Manual.

One more important notice: Keep the ice maker upright for at least 2 hours before first use and every time it’s heavily skewed or inverted.

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING

To reduce the risk of fire, explosion, electric shock, or injury when using your ice maker, follow these important safety instructions:

• Before using, check if the power source corresponds to 120\/, 60Hz.

• Do not remove any safety, warning, or product information labels from your ice maker.

• Plug the ice maker into an exclusive grounded outlet, do not use an adapter. No other appliance should be plugged into the same outlet. Be sure that the plug is fully inserted into the receptacle.

• Do not operate any appliance with a damage cord or plug or after the appliance malfunction or has been damaged in any manner. Return the appliance to the nearest authorized service facility for examination, repair or adjustment.

• Do not store or use gasoline or other flammable material and vapors around this appliance.

• Avoid the use of an extension cord because it may overheat and cause a risk of fire.
  However, if it is necessary to use an extension cord:

  • Use only extension cords with grounding plug.
  • The marked rating of an extension cord must be equal to or greater than the rating of this appliance.
  • It should be positioned such that it does not drape over the counter or tabletop where it can be pulled on by children intentionally.

• Do not try to open the housing of the ice maker for repair, study or otherwise purpose. This action may result in frostbite, electrical shock, fire, property loss or death.

• The action of cleaning ice maker requires scale remover which contains acids. Acids can cause burns. If skin contact with concentrated cleaner may happen, flush with water. If swallowed, drink large amount of water or milk and call physician immediately. Keep scale remover out of reach of children.

• Repair service shall be performed by qualified electric service personnel and component parts shall be replaced with manufacturer authorized replacement components.

• When handling, installing, and operating the appliance, care should be taken to avoid damage to the refrigerant tubing.

Outdoor Use Notice

• Keep Cool: Operation in ambient temperature beyond the limits listed in this manual (Refer to page 6) may result in severe damage which is not covered by warranty.
• Keep Upright: Place on level surface only, skewed placement may damage the refrigeration system.
• Provide Shade: Heat from the sun will reduce the unit’s ability to make and store ice. UV radiation can potentially damage the plastic components.

Electricity

Do not, under any circumstances, remove the ground prong from the power cord or use an adaptor that prevents it from functioning. For personal safety, this unit must be properly grounded.

• Do not plug or unplug the unit with wet hand.
• Grounding is to minimize the possibility of electric shock hazard. The power cord of this appliance is equipped with a 3-prong plug which mates with a standard 3-prong wall outlet. Have your wall outlet and circuit checked by a qualified electrician to make sure it’s properly grounded.
• The appliance should not be plugged into a 2-prong outlet, it is user’s responsibility and obligation to replace it with a properly grounded 3-prong wall outlet.
• The unit should always be plugged into its rated source, 120 volt, 60 Hz, 15 amp circuit. This helps the machine to provide the best performance and also prevents overloading wiring circuits which could potentially cause a fire hazard from overheated wires.
• Repair or replace immediately all power cords that are frayed or otherwise damaged. Do not use a cord that has cracks or abrasion damage along its length or at either end.

Disposal of Your Appliance

All refrigeration products contain flammable refrigerants, which under federal law must be removed prior to disposal. Please check with the company handling the disposal for what to do if you are getting rid of refrigeration product.

Unpacking

IMPORTANT : Do not remove any safety, warning, or product information labels from your ice maker.

• Package includes: 1 ice maker, 1 ice basket, 1 ice scoop, 1 1 Oft 1 / 4″ hose and 1 user manual.
• Remove tape and any labels from your ice maker before using (except for the labels listed above).
• Do not use sharp tools, alcohol, flammable fluids or rough cleaners to remove tape or glue. These items can cause damage to the surface of your ice maker.

Know Your Ice Maker

• Gevi Ice Maker

• Ice Basket

• 1 Oft 1 /4″ hose

• Ice Scoop

Know Your Ice Maker

Know Your Ice Maker

Control Buttons

1. On/Off – Press to turn the ice maker on or off.

2. Clean – Press and hold for 3 seconds to enter self-cleaning program.
   Indicators

3. -Keep flashing when the ice maker is plugged in, glow solidly during ice making.

4. – Glow white when the ice maker is running self-cleaning program.

5. – Glow white when the water supply is not enough to continue making ice.

6. – Glow white when the ice basket is full.

FAQs

1. Water Residue Found
   Every Gevi Ice Maker goes through a running test before leaving the plant, so it’s normal to find water residue in water reservoir or drain hoses. Run self- cleaning program twice with fresh water before first use.

2. Time of Ice Making
   Time of ice making is affected by the ambient and water temperature. (Refer to page 6 for temperature range.) The first ice comes out between 15 and 30 minutes. Usually, it takes 3-4 hours to fill the ice basket.

3. Water Flowing During Ice Making
   Every time the ice maker starts making ice or water is refilled. Water flows through the ice chute into water reservoir, this is to cool the water. Water will stop flowing when its temperature is low enough to form ice.

4. Sounds Made by Ice Maker
   The ice maker is designed to work quietly but will make some sounds during operation.

5. Heat Generation
   It’s normal for the ice maker to generate some heat during working, especially when it has kept working for a long time.

Before First Use

1. Unpack and check if all the items (Refer to page 3) are available. Please contact Gevi Customer Service if anything is missing.
2. Ensure the ice maker stands upright on the level surface. After the jolt of transport, keep the ice maker still for 2 hours before plugging in.
3. The incline angle should not exceed 45° when moving. Turning upside down is strictly forbidden. Doing so can cause damage to the compressor or refrigerating system.
4. Keep the environment dry and stay away from heat sources such as ovens, heaters and corrosive gases. Maintain at least 6 inches clearance on all sides of the ice maker for ventilation.
5. The ice maker should operate between 50°F (10°C) and 90°F (32°C). Use water with a temperature between 46°F (8°C) and 82°F (28°C) for ice making or cleaning. Exceeding the limit may result in severe damage which is not covered by the warranty.
6. Clean your ice maker and accessories. Add water to the reservoir, run self-cleaning program twice with fresh water, and then drain it out through the drain hoses.
   

( Operation Guide )

1. Two Ways of Adding Water
   • Automatically add water by connecting tap water with the 1 Oft 1 / 4″ hose (included in the package). Insert one end of it into the water inlet and connect the other end to water tap through a faucet adapter (excluded from the package). Water refill will stop if you turn off the machine, or open and close the lid.
   • Manually add water by pouring potable water into the water reservoir. Do not exceed the “Max” water line.

Notes
The water used for ice making needs to be between 46°F(8°C) and 82°F (28°C).

2. Drain Water
   • Take the drain hoses off and put them in a sink or a bucket. Make sure that the end of the hoses are lower than the bottom of the ice maker.
   • Remove the drain cap. The drain hoses will drain the water by themselves.
   • After fully drained, seal back the drain hoses and hang them up at the back of your ice maker.
   
   Notes
   Drain the ice maker should be through the drain hoses at the back of the machine. Do not tip the ice maker over.

3. Heat Dissipation
   The ice maker generates some heat while it is working, so a 6-inch clearance on all sides should be kept for proper ventilation.
   Remember to keep the environment dry and stay away from heat sources such as ovens, heaters and corrosive gases.

4. Magnetic Switch
   Magnetic switch in the lid works for the below two scenarios.
   Scenario 1. The ice maker stops ice making when the indicator is on. When you open and close the lid, the magnetic switch triggers ice making. If the ice full infrared sensor (refer to page 4) detects that the ice is not full, the machine continues ice making. Otherwise, the indicator of lights up again. This is designed to save energy in case the ice melts and the machine restarts making ice constantly but no one is around.
   Scenario 2. The ice maker stops ice making when the water is not enough . it will not continue to make ice until there’s enough water. When you open and close the lid, the magnetic switch triggers water level detection. If there’s enough water for ice making, the machine will resume ice making. Otherwise, the indicator of lights up again. Be aware that if you connect the ice maker to a water supply, the action of opening and closing the lid will trigger the magnetic switch to stop auto water refill and restart ice making.

5. Turn Off the Ice Maker
   Short press “On/Off” button to turn off the ice maker. The machine will continue to work for an extra 30-60s to remove the remaining ice from internal components, and it will automatically stop working when the process is completed. The indicator keeps flashing unless the ice maker is unplugged.
   Note: When unplugging the ice maker, empty the ice basket to avoid overflow of water from melted ice.

( Ice Making )

1. Ensure the drain hoses at the back of the ice maker have been sealed and hung up on the machine.

2. Plug into a 120V/60Hz wall outlet. Check if the indicator flashes.

3. Open the lid, add potable water into water reservoir, then close the lid. Be careful not to exceed the “Max” water line.If it’s the first time using this ice maker, read instructions of “Before First Use” on page 6.

4. Press the “On/Off” button.
   The indicator glows white solidly.

5. Wait for 15-30 minutes to enjoy fresh nugget ice.
   Note that time of first ice is affected by the ambient temperature and water temperature.(Refer to page 6 for temperature range.)

6. The ice maker keeps making ice until the ice basket is full, or the water runs low.

Notes

• Remember to take out the ice scoop before making ice to avoid it being covered by the ice.
• Heat insulation layer used for housing only helps slow down the melting of ice. The rate of melting depends on ambient temperature. It’s recommended to transfer ice to freezer for longer storage.
• When the machine stops ice making triggered by , it will not continue to make ice until the ice is fully/partially removed, or the lid is opened and closed. This is designed to save energy in case ice melts and machine restarts making ice but no one is around.
• If the ice maker is not to be used for some time, empty the water reservoir and dry it for storage.
• The ice maker is designed to work quietly but will make some noise during operation.

( Cleaning )

1. Remove all the ice.

2. Drain the ice maker through the drain hoses. Remember to place the hoses into a sink or a bucket before removing the drain cap.

3. Pour cleaning solution into water reservoir and add water to the max water line.

4. Close the lid, press and hold the button  for 3 seconds to enter self-cleaning program.

5. The self-cleaning program ends in 5 minutes. Then empty the ice maker through the drain hoses and seal them back.

6. Refill water into the water reservoir. Repeat step 4 and step 5 more than twice to rinse out the residues. Remember to use fresh water each time.

7. Clean ice basket and ice scoop.

8. Clean the exterior of the machine with a damp sponge.

Notes

• Do not use organic solvent, boiled water, detergent, strong acid or strong alkali, etc. for cleaning.
• It’s recommended to clean the ice maker once a week to keep ice fresh and help the machine last longer.

( Descaling )

1. Remove all the ice.

2. Drain the ice maker through the drain hoses. Remember to place the hoses into a sink or a bucket before removing the drain cap.

3. Pour descaling solution into water reservoir and add water to the max water line.

4. Close the lid, press and hold the button for 3 seconds to enter self-cleaning program.

5. The self-cleaning program ends in 5 minutes. Then empty the ice maker through the drain hoses and seal them back.

6. Refill water into the water reservoir. Repeat step 4 and step 5 more than twice to rinse out the residues. Remember to use fresh water each time.

Notes

• Do not use organic solvent, boiled water, detergent, strong acid or strong alkali, etc. for descaling.
• It’s recommended to descale the ice maker once a week to keep ice fresh and help the machine last longer.

TROUBLESHOOTING

Trouble Shooting

Problem| Possible Causes| Solutions

“Add Water” On

| Water is not enough

• Connected to water supply

| Check if the supply is still functioning. If affirmative, wait for the auto refill. Do not add water manually to avoid overflow.
Water is not enough

• Not connected to water supply

| Add water to reservoir manually
Water screen in the water reservoir is blocked| Clean water screen
Pump malfunction| Contact Gevi Customer Service for help

“Full” On

| Ice basket is full| Empty the ice basket
Ambient temperature exceeds limited working temperature| Change the environment to meet the requirements on page 6.
Infrared sensor blocked| Check if any ice has blocked or got stuck in the infrared sensor and Clean it.
NTC malfunction| Contact Gevi Customer Service for help

“Making” On and
“Cleaning” Flash

| Defrosting mode|

1. No action is needed. The ice maker is in defrosting process and it will end in approx 30 minutes.
2. Alternatively, you can hold and press the “Clean” button for 3 seconds, and then press the “ON /OFF” button again to restart the appliance.

“Making” and “Cleaning” Flash

| Ice making components are frozen|

1. Unplug the ice maker for 45-60 minutes for ice to melt. Then run cleaning program 2-3 times with fresh water.

“Making” and “Cleaning” Flash| Ice making components are frozen| 2.Contact Gevi customer service for help if it happens frequently.
---|---|---
No Ice| Poor heat dissipation| Keep a 15cm/6inch clearance on all sides of the ice maker for proper ventilation.
The water temperature is too high| Use water with a temperature between 46°F(8°C) and 82°F(28°C)
The ambient temperature is too high| Operate in an environment between 50°F (10°C) and 90°F (32°C)
The ice-making system is Malfunctioning| Contact Gevi customer service for help
Noise| Ice-making components are frozen| Turn off the machine for 45 to 60 minutes for ice to melt. Then follow the steps of “Descaling” on page 11.
Resonance| Remove any other object that is in contact with the ice maker.
Compressor malfunction| Contact Gevi customer service for help
Exhaust fan makes a loud noise| Making a sound during working is normal. If the sound is too loud, contact Gevi customer service for help.
Water Leak| The water pipe is leaking

• Connected to water supply

| Change a water pipe.
Water pipe isn’t connected properly to the water inlet

• Connected to water supply

| Reconnect the water pipe to the water inlet.
Other causes| Contact Gevi customer service for help

TECHNICAL PARAMETERS

CUSTOMER SUPPORT

Gevi Official Website
Have a question or need assistance with your appliances? Visit Gevi Official Website any time any where. You can also get more information about Gevi via www.gev1.com

Gevi Official Hotline
Wish to speak with someone? Call 855-9922-888 during normal business hours.

Gevi Official Email
To describe your issue in detail, write to us at service@gevi.com

WARRANTY

www.gev1.com
Warranty service is provided by Gevi Customer Service Center. To contact customer service team,
visit our website at www.gevi.com, email at service@gevi.com or call Gevi at 855-9922-888.

due to a defect in materials or workmanship.
1 Year From the date of original purchase| Any part of the ice machine which fails due to a defect in materials or workmanship.

Warranty Extension

• Register your warranty at www.gevi.com/warranty to receive 3 months warranty extension for FREE.
  
  Warranty Register

CUSTOMERS SUPPORT

Tel: 855-9922-888
Email: service@gevi.com
Website: www.gevi.com

References

• Gevi | High End Coffee Machines, Ice Makers & Vacuum Cleaners

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