PROGLOVE LEO Wearable Barcode Scanner User Manual
- June 4, 2024
- PROGLOVE
Table of Contents
LEO Wearable Barcode Scanner
PROGLOVE
USER MANUAL
Technical document
PROGLOVE USER MANUAL
TABLE OF CONTENTS
SAFETY INSTRUCTIONS
Hardware & Wearables …………………………………………. 5
SCOPE OF DELIVERY
Hardware & Wearables …………………………………………. 7
TECHNICAL PROPERTIES
Scanner ……………………………………………………………….. 8 Connectivity Device………………………………………………..
10 Charging Station …………………………………………………… 11 Wearables …………………………………………………………….
14
SETUP OF PROGLOVE SYSTEM
1st step: Charge Scanner………………………………………… 17 2nd step: Connect via Connectivity
Device ……………….. 17
3rd step: Switch on Scanner …………………………………… 18 4th step: Connect Scanner
……………………………………… 19 5th step: Scan ……………………………………………………….. 24 6th step:
Disconnect ProGlove System ……………………. 25
7th step: Release Scanner from Wearables ……………… 29
CONFIGURING DEVICES AND FIRMWARE UPDATES
1st step: Open configurations ………………………………… 30 2nd step: Create a new
configuration ………………………. 30 3rd step: Connectivity configuration ………………………..
30 4th step: Device settings…………………………………………. 31 5th step: Symbology settings
…………………………………. 31 6th step: Workflow rules ………………………………………… 31
7th step: Configure devices and Firmware Update …… 32
SIGNAL TABLE
General Scanning …………………………………………………. 34 Connection via BLE
……………………………………………….. 35 Gateway ……………………………………………………………….. 36
STORAGE AND CLEANING
Storage ………………………………………………………………… 38 Cleaning ……………………………………………………………… 38
SOLUTION TO THE PROBLEM
Scanner………………………………………………………………… 39 BLE – Data transfer ………………………………………………… 41
Gateway – Data transfer …………………………………………. 42 Charging Station
…………………………………………………… 43
DISPOSAL …………………………………………………….. 44
DIRECTIVES & CERTIFICATION …………. 44
SUPPORT
Technical support contact …………………………………….. 47 Sales contact
……………………………………………………….. 47
ABOUT THESE OPERATING INSTRUCTIONS
EXPLANATION OF SYMBOLS
FUNCTION OF THIS DOCUMENT
This user manual contains a system overview, technical data about the Hardware
and Wearables, detailed step-by-step instructions for using ProGlove system
and information about configuration settings and troubleshooting.
It is intended for process planners, integrators and maintenance technicians
who are using ProGlove system for the first time. It is designed so that
ProGlove system can be used safely without prior knowledge.
Read carefully before use and keep for future reference.
ADDRESS: Workaround GmbH Building 64.08a Rupert-Mayer-Str. 44 81379 Munich
ProGlove Inc. 520 W. Erie St. Suite 400 Chicago, IL. 60654 / USA
DOCUMENT TITLE: ProGlove User Manual DATE OF PUBLICATION: 04/2022 VERSION: 1.0
Warning notices are used throughout the instructions in the user manual.
Always read and pay attention to a warning notice. A warning notice is
introduced with the word CAUTION, as shown below.
CAUTION Slight bodily injury or danger of physical damage to ProGlove system
is possible.
In addition, other symbols are used that mean the following:
NOTE Additional notices provide more information about the respective chapter.
TIP Additional tips facilitate the implementation of a certain procedure.
RESULT The result will show the outcome of the prior action.
SAFETY INSTRUCTIONS
HARDWARE
CAUTION
This may otherwise lead to damage or faults due to overvoltage, line noise,
electrostatic discharge or other irregularities.
CAUTION Otherwise the safe
functioning of ProGlove system cannot be ensured.
CAUTION This may
otherwise lead to ProGlove system not functioning properly.
CAUTION This may
otherwise lead to ProGlove not functioning properly.
CAUTION This may otherwise
lead to ProGlove system not functioning properly.
WEARABLES
CAUTION
get stuck on objects.
Otherwise the Wearables may
CAUTION Otherwise this may
cause pain or pressure points on your hand.
SCOPE OF DELIVERY
CAUTION Do not use any damaged Hardware or Wearables!
Check whether Hardware and Wearables are properly packaged and undamaged.
SCANNER
WEARABLES
LEO
Index Trigger
Hand Strap
Reel
CHARGING STATIONS
Charging Station S / 10-Slot Charging Station with power cable (USB-C) and power supply
SCANNER
OVERVIEW
After scanning a barcode, the scanner returns feedback signals: haptically by
vibrations, acoustically by audio signals and optically by LEDs. Standard
range: 4 – 28 in (10 – 70 cm)
LEO
Connection symbol
Battery symbol
LED’s
Serial number
TECHNICAL DATA – LEO
MECHANICAL PROPERTIES:
Dimensions:
1.47 x 1.77 x 0.67 in (50 x 45 x 17 mm)
Weight:
1.23 oz (35g)
ELECTRICAL PROPERTIES:
Battery type: Charge duration: Number of scans:
Lithium polymer (rechargeable)
1 hours
up to 4000 scans (depending on application
and environmental conditions)
BARCODE TYPES – 1D: Auto decodes all standard 1D codes including GS1 DataBar
linear codes et al.
BARCODE TYPES – 2D: PDF417, MicroPDF417, Data matrix, QR Code, Micro QR Code,
Aztec, RSS, Composite, TLC-39, MaxiCode et al.
BARCODE TYPES – POSTAL: US PostNet, US Planet, UK Postal, Australia Postal,
Japan Postal, Dutch Postal (KIX) et al.
LED CLASSIFICATION: Standard Range: Excluded risk group LED product according
to IEC/EN 62471
NOTE Further technical specifications are available on docs.proglove.de
CONNECTIVITY DEVICE
OVERVIEW GATEWAY
The Gateway receives the scanned barcode data from the scanner via BLE. This
barcode data is transmitted to the end device via USB cable. In the USB HID
mode, the Gateway simulates a computer keyboard. A serial connection is
emulated in the USB CDC mode. In order to use the USB CDC mode, the device
must be set to “USB CDC” in the ProGlove Insight Configuration Tool
(https://insight.proglove.com/) under “Connectivity Configuration –
Integration path”. Also multipairing is possible. The Gateway can be connected
with up to 5 scanners simultaneously.
Micro USB socket
Pairing Barcode
·LED 1 (USB LED) ·LED 2 (Scanner LED) ·LED 3 (Cloud LED)
Label with serial number
TECHNICAL DATA GATEWAY
MECHANICAL PROPERTIES:
Dimensions: Weight:
ELECTRICAL PROPERTIES:
Power supply of Access Point via USB cable:
UTILITIES & ACCESSORIES:
ProGlove Configuration Tool:
UTILITIES & ACCESSORIES:
USB:
NOTE
3.74 x 2.06 x 0.94 in (95 x 52,3 x 23,8 mm) 1.50 oz (42,5 g)
5 VDC (0.5A) (via host computer)
https://insight.proglove.com/ Use for barcode, interface, device configuration
et al.
USB HID (keyboard input on host) USB CDC (virtual com port) ProGlove Deep
Integration Protocol via USB
docs.proglove.de.
CHARGING STATION S
OVERVIEW
The Charging Station S consists of two charging trays that charge two scanners
at the same time. The charging status is indicated by the LEDs of the scanner.
The LEDs pulse red while in charging mode. When the battery is fully charged,
the LEDs pulse green constantly. The Charging Station S can be attached to
work stations, for example, through the attachment openings (with M5 screws or
cable ties).
Attachment
opening for M5
screws
Pins
TECHNICAL DATA
MECHANICAL PROPERTIES:
Dimensions:
5.5 x 2.2 x 0.7 in (140 x 56 x 19mm)
Weight:
4.4 oz (125g)
ELECTRICAL PROPERTIES:
Power supply:
5 VDC (1.2 A) via power supply EU: SYS1561-1105
NA: SAW-06D-050-1200GB
Charging tray
USB-C
Attachment opening for cable ties Label with serial number
NOTE Further technical specifications are available on docs.proglove.de.
10-SLOT CHARGING STATION
OVERVIEW
The 10-Slot Charging Station provides multiple options to mount to flat
surfaces, workstations and racks. The charging status is indicated by the LEDs
of the scanner. The LEDs pulse red while in charging mode. When the battery is
fully charged, the LEDs pulse green constantly.
MOUNTING
CAUTION Do not mount the 10-Slot Charging Station higher than 2m!
On the front and back side are different holes and recesses to enable secure
mounting of the 10-Slot Charging Station (with screws and/or zip-ties). Two
wall mount slots on the back side can be used to fix the device with screw
heads 135mm apart from each other. The rail slot on the back enables mounting
to a standard DIN rail, facilitating the installation in an IT rack or similar
constructions. Additionally, the 10-Slot Charging Station can be installed on
a monitor arm or stand with holes 75mm appart horizontally and vertically.
TECHNICAL DATA
MECHANICAL PROPERTIES:
Dimensions:
3.74 x 2.06 x 0.94 in (298 x 203 x 25 mm)
Weight:
26.4 oz (750g)
ELECTRICAL PROPERTIES:
Power supply:
24 VDC (1.67A) via power supply INT: GE40I 24-P1J
Use the provided power supply only. Using any other type of AC power supply is
prohibited.
WEARABLES
HAND STRAP
The ProGlove Hand Strap offers an elastic, adjustable Velcro closure that
ensures an optimal fit for any user’s hand size and shape. It can be worn with
or without other gloves underneath. The trigger is located on the side of the
index finger and is activated with the thumb. The Hand Strap is a consumable
that must be replaced regularly after use.
Variable velcro connection
Trigger
PROPERTIES
GENERAL:
Packaging unit:
3 or 10 pieces per package
Available sizes:
one size
Available variants:
right / left
SAFETY & CERTIFICATION:
Standards:
EN388 (2131) EN420
RoHS / REACH CE mark
Fastening rail for scanner
NOTE Further technical specifications are available on docs.proglove.de.
WEARABLES
INDEX TRIGGER
The ProGlove Index Trigger offers hand size optimized variants and can be
wrapped around the hand in one movement. The thumb hole fixes the wrap in the
correct position and the flexible Velcro mechanism allows it to be securely
fastened to the user’s hand. It can be worn with or without other gloves
underneath. The trigger is located on the side of the index finger and is
activated with the thumb. The Index Trigger is a consumable that must be
replaced regularly after use.
Trigger
Fastening rail for scanner
Label with size indication
Variable velcro connection
PROPERTIES GENERAL:
Packaging unit:
3 or 10 pieces per package
Available sizes:
S, M, L
Available variants:
right / left
SAFETY & CERTIFICATION:
Standards:
EN388 (2131) EN420
RoHS / REACH CE mark
NOTE Further technical specifications are available on docs.proglove.de.
WEARABLES
REEL
The ProGlove Reel can be attached with the black, rotating fastening clip to
the desired spot. This can be, for example, on the user’s clothing or on a
belt. Alternatively, the Reel can also be worn on a lanyard around the neck.
The trigger is located on the bottom of the Reel and is activated by pressing
it. The cord between the mounting clip and the scanner holder is 27 in (70 cm)
long and retractable. When retracted, the scanner holder is additionally fixed
by magnets to prevent it from dangling.
Trigger
Pins
Module clip
PROPERTIES
GENERAL:
Packaging unit:
2 reels per package
SAFETY & CERTIFICATION:
Certification:
RoHS / REACH CE mark
Fastening clip (rotatable)
Platform
NOTE Further technical specifications are available on docs.proglove.de.
APPLICATION OF PROGLOVE SYSTEM
1ST STEP: CHARGE SCANNER
CAUTION Only use scanner in a dry Charging Station and only touch with dry
hands! This may otherwise lead to the Charging Station not functioning
properly.
The pins face down. Insert scanner in the Charging Station.
RESULT Scanner pulses red and charges in the Charging Station.
NOTE The LEDs pulse red while in charging mode. When the battery is fully
charged, the LEDs pulse green.
2ND STEP: CONNECT THE CONNECTIVITY DEVICE
CAUTION Only touch the connectivity device with dry hands! This may otherwise
lead to the connectivity device not functioning properly.
NOTE The following steps are only needed when connecting via Gateway.
CONNECTION WITH USB CABLE IN USB HID MODE:
1. Connect the USB cable with the end device. Follow the previous step 1 and
step 2 for “Connetion with USB Cable in USB HID Mode”. Continue with the
following steps:
3. In the configuration tool (https://insight.proglove.com/) under
“Connectivity Configuration > Integration Path” select USB CDC. More detailed
information about this can be found in chapter “Configure devices and firmware
update.”
3RD STEP: SWITCH ON THE SCANNER
2. Plug the other end of the USB cable into the Micro USB socket of the
Gateway. A clear clicking sound confirms the correct fastening.
RESULT The boot up of the Gateway takes around 2min until the LED 1 lights up
green. The connectivity device is connected to the end device.
4. Connect with the COM port on the end device.
RESULT The boot up of the Gateway takes around 2min until the LED 1 lights up
green. The connectivity device is connected to the end device.
1. Position scanner on the fastening rail of the wearable. The pins face
down. 2. Push scanner down. A clear clicking sound confirms the correct
fastening.
3. Press the textile trigger on the glove for about 2 seconds
RESULT Scanner lights up with all LEDs. You can hear a beeping sound and feel
a short vibration. Scanner is switched on.
NOTE Scanner switches off automatically after 15 minutes without being used.
4TH STEP: CONNECT THE SCANNER
CONNECT VIA CONNECTIVITY DEVICE
CONNECT VIA BLE HID TO AN END DEVICE
1. Press the trigger on the wearable in order to activate the scanner.
2. Aim scanner on the connectivity device and scan the pairing barcode on the
Gateway.
RESULT Scanner lights up twice. You can hear a beeping sound and feel a short
vibration. Scanner is connected to the connectivity device.
4TH STEP: CONNECT SCANNER (BLE)
CONNECT VIA PROGLOVE INSIGHT MOBILE: For using a ProGlove scanner with
ProGlove Insight Mobile
via software keyboard, Intent or SDK find more information under
docs.proglove.de> PG Insight Mobile.
The scanner can be used to establish a connection via Bluetooth Low Energy
Human Interface Device (BLE HID) to an end device. Possible operating systems
are: Apple iOS, Google Android, Microsoft Windows.
The individual steps for connecting to the respective operating systems for
the first time can be found in the following.
PREREQUISITES: The end device supports at least Bluetooth 4.0 standard No
interference or physical obstacles (e.g. metal shelves)
interfere with the connection between the scanner and the end device
The range between the scanner and the end device is < 33 ft (10m)
TIP 1 Visually label the connected devices (scanner with the end device),
e.g.using numbering or a color code. This will allow the user to find the
right devices faster.
TIP 2 Adhere the pairing barcode to the end device. In this way, the user can
find it quickly and easily.
CONNECT WITH APPLE iOS 11 OR HIGHER:
On a battery-operated end device, the power-saving mode can lock the end
device and scanner simultaneously.
Permanently disable the power-saving mode of the end device.
The last 5 digits of the serial number attached to the back side identify the
scanner among the available Bluetooth devices.
Read the serial number of the scanner.
RESULT Example serial number: LEO – 00000.
To make the scanner visible for the end device, the scanner must be put into
pairing mode:
01
1. Press the trigger on the wearable in order to activate the scanner.
02
LEO – 00000
2. Aim the scanner at the pairing barcode and scan.
RESULT Scanner pulses blue and beeping sounds can be heard. Scanner is
searching for an end device in pairing mode.
Under “Settings – Bluetooth,” activate the Bluetooth option.
Select “LEO – 00000”.
03
LEO
RESULT
LEO – 00000
CONNECT WITH GOOGLE ANDROID 4.4 OR HIGHER:
01
02
Confirm the “Bluetooth Pairing Request”.
The scanner will flash blue twice and you will hear two beeps. The scanner will be shown as connected under “My devices” and is ready for use.
Under “Settings – Connected devices,” switch on the Bluetooth option.
Tap “Bluetooth” and select “Pair new device.”
03
RESULT
LEO – 00000
LEO – 0- 000000000
CONNECT WITH MICROSOFT WINDOWS 10:
01
02
Select `LEO – 00000′.
The scanner will flash blue twice and you will hear two beeps. The scanner will be shown as connected under “Paired devices” and is ready for use.
Under “Bluetooth & other
Select the option “Bluetooth:
devices,” click on “Add Bluetooth Mouses, keyboards and other
and other devices”.
types”.
03
LEO – 00000
04
LEO – 00000
RESULT
LEO – 00000
Select “LEO – 00000”.
Click “Done”.
The scanner will flash blue twice and you will hear two beeps. The scanner will be shown as connected under “Bluetooth & other devices,” and is ready for use.
5TH STEP: SCAN
CAUTION
The scanner is an omnidirectional scanner. Scanner can scan barcodes from
different angles. The scanning range is between 4 – 28 in (10-70 cm) depending
on application case and barcode size.
1. Press the trigger on the glove in order to activate the scanner.
2. Aim scanner at the barcode and scan.
EXAMPLE BARCODE
RESULT Scanner lights up green. You can hear a beeping sound and feel a short vibration. Scanner has scanned the example barcode and transmitted it to the end device.
6TH STEP: DISCONNECT SCANNER
DISCONNECT SCANNER FROM THE CONNECTIVITY DEVICE
Use the scanner to scan the pairing code of a different Gateway.
RESULT Scanner is disconnected from the Gateway and is connected to a new
Gateway.
Place the scanner in the Charging Station.
RESULT The scanner is disconnected from Gateway and can be connected to a new
one.
DISCONNECT THE CONNECTION CABLE FROM THE GATEWAY:
Unplug connection cable from the Micro USB port.
RESULT The LED of the Gateway no longer lights up green. The connection cable
is disconnected from the Gateway.
6TH STEP: DISCONNECT SCANNER (BLE HID)
DISCONNECT FROM APPLE iOS:
01
02
03
NOTE: Only disconnect scanner if this is to be newly connected to another end
device.
RESULT
LEO – 00000
Under: “Settings – Bluetooth,” tap on the symbol.
Tap on “Forget this device.”
Confirm “Forget Device.”
The scanner will flash red three times and you will hear three beeps. Scanner will no longer be shown as connected under “My devices.”
DISCONNECTING FROM GOOGLE ANDROID:
01
02
LEO – 00000
LEO – 00000
RESULT
In the Bluetooth option under “Paired devices,” tap on the gear wheel symbol of “LEO – 00000.”
Select “Forget.”
The scanner will flash red three times and you will hear three beeps. Scanner will no longer be shown as connected under “Paired devices.”
DISCONNECTING FROM MICROSOFT WINDOWS:
01
02
RESULT
LEO – 00000
LEO – 00000
Under “Bluetooth & other devices,” select “LEO – 00000.”
Click “Remove device.”
The scanner will flash red three times and you will hear three beeps. Scanner will no longer be shown as connected under “Bluetooth & other devices.”
7TH STEP: RELEASE SCANNER FROM WEARABLES
CAUTION Do not rub over the pins of the wearable with the scanner!
This may otherwise lead to bent pins. More information about removing scanner
from wearable can be found under proglove.com/support.
1. Use your fingers to press between the scanner and the fastening rail of
the wearable.
2. Pull the scanner up on a slight angle and push it forward.
CONFIGURING DEVICES AND FIRMWARE UPDATES
The configuration tool under https://insight.proglove.com/ can be used to
individually set the ProGlove System to improve scanning processes and to
update the firmware.
To update the firmware proceed with step 7. To create a new configuration
proceed with step 1.
1ST STEP: OPEN CONFIGURATIONS
1. Go to Configurations in the Insight navigation.
2ND STEP: CREATE A NEW CONFIGURATION
Choose which connectivtiy option is used and need to be configurated.
2. Select a saved configuration or create a new one. To install a saved configuration proceed with step 7.
3RD STEP: CONNECTIVITY CONFIGURATION
It is possible to configure the connectivity settings according to the end
device. Gateway Multipairing: It is also possible to adjust the maximum number
of scanners that can connect to the Gateway (up to 5 devices).
Choose the preferred settings.
4TH STEP: DEVICE SETTINGS
The Device Settings can be used to optimize the scanner for certain use cases.
The Engine Settings allow to improve the readability of barcodes:
activate Fuzzy 1D processing for hard to read 1D barcodes
activate Display mode for barcodes on screens or foils activate Picklist mode
to enable a more accurate aiming with the scanning field
The Feedback profiles allow to customize the scanners feedback.
The Sleep Mode determines the duration of inactivity after which the scanner
turns off.
5TH STEP: SYMBOLOGY SETTINGS
The Symbology Settings can be used to switch the barcode types (including
inverse barcodes) on or off and to set barcode lengths, edge tolerances as
well as check digits.
Switch off unused barcode types. Switch on inverse barcode types if needed.
6TH STEP: WORKFLOW RULES
The Workflow Rules can be used to manipulate the barcode data. These can be
used to change barcode data through rules with conditions and actions. These
are then in an IF-THEN relationship with each other, which means that:
IF a condition is true, THEN an action is executed. An action is also carried
out without a condition.
APPLICATION EXAMPLE: Insert the prefix “Pro” for the following barcode:
Condition: Barcode matches “Glove” Action: Add Prefix “Pro” Outcome:
“ProGlove”
Create the condition “Barcode Matches: Gloves” and the action “Add Prefix Pro.”
1. set condition (if)
2. set action (then)
7TH STEP: CONFIGURE DEVICES AND FIRMWARE UPDATE
For the configuration of the device: Click on Save. Assign a name and download
the configuration file.
For a firmware update: Download the latest firmware version at
https://insight.proglove.com/devices/downloads or get it from your ProGlove
contact person. Follow the next steps.
To configure PG Insight Mobile: Copy the downloaded configuration file in the
following folder on your mobile device: (/sdcard)/Android/data/de.proglove.
connect/files`
RESULT The configuration file will be deployed automatically on the mobile
phone.
To configure the Gateway / Firmware update: 1. Connect the Gateway with the
computer. The Gateway boots up. This takes about 2 min and is finished when
the USB LED shows constant green light.
2. Scan the Pairing Barcode on the Gateway.
3. Scan this barocde to enable the Gateway as a mass storage device on the
computer.
4. Copy the downloaded configuration file or the firmware file into the mass
storage device Gateway.
5. Scan this barcode to disable the Gateway as a mass storage device on the
computer.
CAUTION Do not disconnect the Gateway from the computer during the upload!
RESULT The upload of the configuration takes about 5 seconds/the upload of the
firmware takes about 2 minutes and is finished when the USB LED shows constant
green light. The Gateway is now configurated/updated and can be connected to
the scanner.
NOTE
The configuration will be applied to the scanner and the Gateway directly.
Scanners, that get connected to the Gateway later will receive the same
configuration!
SIGNAL TABLE
GENERAL SCANNER:
Description
Barcode data could be transferred
LED
Short green flashing
Connection symbol Battery symbol
Audio signal
Short positive beep
Vibration Short vibration
Barcode data could not be Red flashing 3
transferred
times briefly
Long negative Long vibration beep
Battery charge under 10% Battery charge under 7%
Switch on scanner with battery charge under 5% Battery charge under 95%
Slow red flashing
Red flashing 3 times briefly
Red flashing 3 times briefly
Pulsing Red
Battery charge over 95%
Constantly green
868 (915) MHz
SCANNER CONNECTION VIA BLE:
Description
Scanner searches for an end device
LED Pulsing Blue
Connection symbol Battery symbol Audio signal Vibration
Pulsing Blue
Continuously rising beep
Scanner is connected to an end device
Blue flashing 2 Blue flashing 2 times briefly times briefly
Short rising Short vibration positive beep
Scanner cannot connect Red flashing 3
with the end device
times briefly
Negative beep Long vibration briefly 3 times
Scanner is disconnected Red flashing 3
from an end device
times briefly
Negative beep Long vibration briefly 3 times
GATEWAY
Description
LED 1 (USB – LED)
LED 2 (SCANNER – LED)
LED 3 (Cloud – LED)
Gateway boots up the boot up takes around 2 min.
Left to right run through all LEDs alternating Blue / Green until start
Gateway is connected to the Constantly green end device via USB
Gateway is not connected to No feedback the end device via USB
Gateway searches for a scanner
Pulsing Blue
Gateway is connected to the scanner via BLE
Constantly green
Description
Firmware Update: Gateway is in download mode
LED 1 (USB LED) Constantly yellow
LED 2 (Scanner – LED) Constantly yellow
LED 3 (Cloud – LED) Constantly yellow
Firmware Update:
Constantly purple
Scanner is flashing / Gateway deploys
Constantly purple
Constantly purple
Firmware Update: Gateway is flashing
left to right run trough all LEDs alternating purple until done
Firmware Update: successfull
Long green flashing Long green flashing
Long green flashing
Gateway is connected to a scanner and is searching for more scanner
Constantly green
Gateway can not connect to another scanner
Constantly red
Gateway can not connect to another scanner but another scanner tries to connect
Red flashing 3 times briefly
STORAGE AND CLEANING
STORAGE
STORAGE LOCATION: Store hardware wearables in a dry and dirt-free environment.
In case of transport, ProGlove System must be transported shockproof in its
original packaging.
TEMPERATURE: Store hardware wearables in an environment between 4°F (-20°C)
and 140°F (+60°C).
CLEANING
WEARABLES:
CAUTION:
Protect wearables from moisture! This may otherwise lead to the wearables not
functioning properly.
Do not wash wearables.
HARDWARE:
CAUTION:
Protect hardware from moisture! This may otherwise lead to ProGlove System not
functioning properly.
CAUTION:
Do not clean hardware with chemical agents! Otherwise, the material can be
damaged.
Use isopropyl alcohol or cleaning agents approved for electronics and use it
to wipe all surfaces of the hardware with a soft cloth.
Regularly clean the scanner glass with cotton swabs.
SOLUTION TO THE PROBLEM
SCANNER
PROBLEM Scanner is not responding.
CAUSE Battery is not charged.
Wearable is defective.
Scanner is not vibrating or does not Feedback signals are disabled. beep after successful data transfer.
The battery symbol of scanner flashes red.
The battery charge is low.
SOLUTION
Charge scanner in the Charging Station for at least 20 min.
Change wearable.
Check whether the feedback signals in the configuration tool are enabled under
“Feedback Profiles.”
Charge scanner in the Charging Station for at least 20 min.
SCANNER
PROBLEM
CAUSE
SOLUTION
What lights up? But no barcodes are scanned.
What lights up?
The barcode label cannot be read.
Create new barcode label.
The barcode type cannot be read. The barcode length cannot be read. Scanner glass is dirty. The barcode label is difficult to read.
Check whether the barcode type in the configuration tool is enabled under
“Symbology settings”.
Check whether the barcode length in the configuration tool is enabled under
“Symbology settings”.
Clean the scanner glass with a cotton swab.
To enhance the scanning performance, make the following settings in the
configuration tool under “Symbology settings”. Fuzzy 1D processing: ON
Scanner glass is dirty.
Scanning distance is not optimally used.
Clean the scanner glass with a cotton swab.
Position scanner closer or further away from the barcode label and scan. 4-28
in (10 – 70 cm)
BLE – DATA TRANSFER
PROBLEM
CAUSE
SOLUTION
Barcode data is not transferred.
Scanner lights up green after the data transfer, but no barcode data is shown
on the end device. Scanner flashes red 3 times, 3 negative beeps are heard and
a long vibration is felt.
Scanner is not connected to the end device.
Scanneris out of range of the end device. (Maximum range is < 33 ft. (10m))
Scanner cannot connect with the end device.
1. Scan the pairing barcode. 2. Lights up blue twice briefly while scanner is
connecting and after a successful connection.
Bring scanner closer to the end device and scan the pairing barcode.
1. Check whether the range between scanner and end device is < 33 ft. (10m)
If not, get closer. 2. Disconnect the connection between the end device and
scanner and reconnect “Step 6: Disconnect scanner” and “Step 4: Connect
scanner” 3. Scan the pairing barcode again. 4. Scan barcode again.
GATEWAY – DATA TRANSFER
PROBLEM Barcode data is not transferred.
CAUSE Scanner is not connected to the Gateway.
Scanner is out of range of the Gateway. (Maximum range is 100 – 130 ft. (30 –
40m)) Gateway is defective.
Scanner is defective.
SOLUTION
1. Scan the pairing barcode on the Gateway. 2. Lights up blue twice briefly
while scanner is connecting and after a successful connection.
Bring scanner closer to the Gateway.
Gateway must be replaced. More detailed information can be found at
proglove.com/support. Scanner must be replaced.
More detailed information can be found at proglove.com/support.
CHARGING STATION
PROBLEM
Scanner does not charge in Charging Station.
CAUSE
SOLUTION
Scanner is not correctly inserted in Charging Station. Charging Station is not
connected to power source. Scanner is defective.
Charging Station is defective.
Insert scanner in the Charging Station again.
Connect Charging Station to power source.
Scanner must be replaced. More detailed information can be
found at proglove.com/support.
The Charging Station must be replaced.
More detailed information can be found at proglove.com/support.
TIP 1 Problem could not be solved?
Insert scanner into the wearable. Press the trigger on the wearable for about
15 seconds and restart scanner.
TIP 2 Problem could not be solved?
Scan with scanner the Factory Default Barcodes:
SCANNER
GATEWAY
Factory Default Barcode will reset all configurations!
DISPOSAL
ProGlove system corresponds to the directive 2002/96/ EC of the EUROPEAN
PARLAMENT AND COUNCIL of 27 January 2003 regarding old electronic and electric
devices (WEEE). That is why ProGlovesystem cannot be disposed of through the
household waste. If you have questions about a return or an environmentally-
friendly disposal, please contact ProGlove support (contact data under chapter
“Support and Service”).
Carry out the following steps to decommission ProGlove system: 1. Release
Scanner from Wearables 2. Disconnect the connection cable from the Access
Point / Gateway 3. Disconnect the mains plug from the Charging Station S 4.
Properly dispose of Hardware and Wearables as old electronic and electric
devices
DIRECTIVES & CERTIFICATION
EUROPEAN DIRECTIVES: 2014/53/EU Radio Equipment Directive (RED) 2011/65/EU
RESTRICTION OF HAZARDOUS SUBSTANCES (ROHS)
DECLARATION OF CONFORMITY: Workaround GmbH (ProGlove) hereby declares that the
devices are in compliance with all applicable Directives. For the full text of
the CE Declaration of Conformity please contact the ProGlove Support (ProGlove
Support contact data see p. 53).
FCC/IC CERTIFICATION COMPLIANCE: ProGlove System The ProGlove System,
comprised of: MARK 2 MR, MARK 2 SR, MARK Basic, MARK Display, LEO, Charging
Station S, Access Point, Gateway, wearables, peripherals and accessories,
complies with the following FCC/IC product categories: · FCC Part 15 Subpart C
247 (intentional radiators = RF transceiver) · FCC Part 15 Subpart C 249
(intentional radiators = RF transceiver) · FCC Part 15 Subpart B 107/109
(unintentional radiator) · ISED Canada RSS-Gen Category I (radio apparatus) ·
ISED Canada RSS-247 · ISED Canada RSS-102 · ISED Canada RSS-210
The ProGlove LEO is a portable device (distance between person’s body and
theantenna is 20 cm or less) and excluded from SAR (Specific Absorption Rate)
requirements.
Under the regulations of the FCC and the IC the user has to be aware of the
following when using the ProGlove LEO: 1. This equipment complies with FCC/IC
radiation exposure limits set forth for an uncontrolled environment and meets
the FCC radio frequency (RF) Exposure Guidelines and RSS-102 of the IC radio
frequency (RF) Exposure rules. This equipment has very low levels of RF energy
that are deemed to comply without testing of specific absorption rate (SAR).
Cet équipement est conforme aux limites d’exposition aux rayonnements énoncées
pour un environnement non contrôlé et respecte les règles d’exposition aux
fréquences radioélectriques (RF) des lignes directrices de la FCC et les
règles d’exposition aux fréquences radioélectriques (RF) CNR-102 de l’IC. Cet
équipement émet une énergie RF très faible qui est considérée comme conforme
sans évaluation du débit d’absorption spécifique (DAS).
2. This ProGlove System has been tested and meets the FCC/IC RF exposure
rules when used with ProGlove`s accessories supplied or designated for this
product. Use of other accessories may not ensure compliance with FCC/IC RF
exposure rules. Le système ProGlove a été testé et est conforme aux règles
d’exposition aux fréquences radioélectriques (RF) de l’IC ainsi que de la FCC
lorsqu’il est utilisé avec les accessoires ProGlove fournis ou conçus pour ce
produit. L’usage d’autres accessoires ne garantit pas nécessairement la
conformité aux règles d’exposition aux RF de l’IC ou de la FCC.
FCC Specific Certification Compliance Under the regulations of the FCC the
user has to be aware of the following when using the ProGlove LEO: 1. FCC
CAUTION Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
2. This transmitter must not be co-located or operated in conjunction with
any other antenna or transmitter. 3. Operation is subject to the following two
conditions:
(1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation.
4. Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures: · Reorient or relocate
the receiving antenna. · Increase the separation between the equipment and
receiver. · Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected. · Consult the dealer or an
experienced radio/TV technician for help.
IC Specific Certification Compliance Under the regulations of the IC the user
has to be aware of the following when using the ProGlove LEO: 1. This device
complies with Industry Canada’s licence-exempt RSSs. Operation is subject to
the following two conditions: (1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may
cause undesired operation of the device. Le présent appareil est conforme aux
CNR d’Industrie Canada applicables aux appareils radio exempts de licence.
L’exploitation est autorisée aux deux conditions suivantes: 1) l’appareil ne
doit pas produire de brouillage; 2) l’utilisateur de l’appareil doit accepter
tout brouillage radioélectrique subi, même si le brouillage est susceptible
d’en compromettre le fonctionnement.
SUPPORT
TECHNICAL SUPPORT CONTACT DATA
If you have questions about integrating or using the ProGlove devices, our
customer support department will be happy to help you. They will process your
request as soon as possible. You can reach them at:
SUPPORT WEBSITE: proglove.com/support
E-MAIL ADDRESS: [email protected] [email protected]
TELEPHONE NUMBER: +49 (89) 12085158 +1
217-721-0740 (USA) Monday Friday,
9:00 am to 5:00 pm
Workaround GmbH Building 64.08a Rupert-Mayer-Str. 44 81379 München Germany
ProGlove Inc. 520 W. Erie St. Suite 400 Chicago, IL. 60654 USA
Support at: proglove.com/support [email protected]