Alter 2BAJ3 Signal Application User Guide
- June 13, 2024
- Alter
Table of Contents
Alter 2BAJ3 Signal Application
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Trademarks and Attributions
© 2023 Alter and the Alter logo are trademarks of Fit Wind LLC. The Apple logo
is a trademark of Apple Inc., registered in the U.S. and other countries. App
Store is a service mark of Apple Inc., registered in the U.S. and other
countries. Google Play and the Google Play logo are trademarks of Google LLC.
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by Alter Co., Ltd. is under
license.
Alter Limited Warranty
IMPORTANT: BY USING YOUR ALTER PRODUCTS YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THE ALTER ONE (1) YEAR LIMITED WARRANTY (“WARRANTY”) AS SET OUT BELOW. DO NOT USE YOUR PRODUCT UNTIL YOU HAVE READ THE TERMS OF THE WARRANTY. IF YOU DO NOT AGREE TO THE TERMS OF THE WARRANTY, DO NOT USE THE PRODUCT. Fit Wind, LLC., dba Alter, (“Alter”) extends the following Limited Warranty, which applies only to non-commercial, in-home use of the Covered Products specified below, subject to the exclusions and limitations below. Any other use will void this Limited Warranty. Capitalized terms used but not defined in this Limited Warranty will have the meanings given to them in Alter’s Terms of Service. This Limited Warranty applies, subject to the exclusions and limitations below, only for valid warranty claims made during the applicable warranty period below and only so long as the applicable Covered Product remains in the possession of the original purchaser, or for a Covered Product presented as a gift by the original purchaser, the Original Possessor of that Covered Product.
- Alter Signal (the “Signal”) – Alter warrants that the Signal provided by Alter will be free from defects in workmanship and materials for a period of 12 months from the date of original delivery.
- Alter Accessories (“Accessories”) – Alter warrants that the accessories (workout mat, foam roller, resistance bands) provided by Alter will be free from defects in workmanship and materials for a period of 12 months from the date of original delivery. Normal wear and tear are not covered under this warranty
Alter will cover the labour costs and, if applicable, the cost of the replacement parts, for an Authorized Third Party Partner to repair or replace the Signal and/or the Accessories (collectively, the “Equipment”) pursuant to a valid warranty claim made pursuant to this Limited Warranty. Should you choose to have the Equipment repaired anywhere other than an Authorized Third Party Partner, Alter shall not be responsible for damage done or additional repairs required based on the use of unauthorized parts or repair methods. At its sole discretion, Alter may fulfil any valid warranty claim by providing a full refund of the price of purchase once the damaged or warranty item is returned to Alter.
EXCLUSIONS AND LIMITATIONS
Who is covered?
The original purchaser of the Equipment. The Equipment must remain in the
possession of the original purchaser, or for Equipment presented as a giV by
the original purchaser, the Original Possessor (“Original Possessor” means the
first user who completes Alter’s online account registration for the Equipment
whether that person was the original purchaser or a giV recipient). For the
avoidance of doubt, there can only be one person to whom this warranty
applies. This Limited Warranty is not transferable.
What IS covered?
- If a defect in workmanship or materials arises in the Equipment during the applicable warranty period, the original purchaser’s (or, as applicable, the “Original Possessor”’s) sole and exclusive remedy is for Alter to, at Alter’s sole discretion and to the extent permi^ed by law, either replace or repair the defective Equipment with the same or a comparable model.
- Any replacement or repaired Equipment will be warranted for the remainder of the original applicable warranty period or 30 days from the date of replacement or repair, whichever is longer, or for any additional period that is required by applicable law.
What is NOT covered?
- Any other Alter products or services, non-Alter products or services, labour, Equipment that is, or that Alter reasonably believes to be, stolen, counterfeit, or purchased from an unauthorized distributor or reseller, Equipment purchased or used outside of the 48 contiguous United States, or Equipment that is missing or shows signs of an altered serial number.
- SoVware, even if sold or licensed with, or embedded in the Equipment, or Internet connectivity issues.
- Equipment defects, damage, or failure arising from (i) normal wear and tear; (ii) improper or negligent assembly, maintenance, or use (including using or storing the Equipment outside (or otherwise exposed to the elements) or in temperatures outside the recommended range on our website HERE); (iii) repair other than as performed by an Authorized Third Party Partner; (iv) use of the Equipment with parts or accessories from third parses, or with parts or accessories not originally intended for or compatible with the Equipment; or (iv) any use contrary to or in breach of the Alter Terms of Service or instructions provided with the Equipment.
- Equipment defects, damage, or failure arising from accident, abuse, improper or abnormal use, neglect, corrosion, discolouration of paint or plastic (or any other change in cosmetic appearance that does not affect performance), then, vandalism, fire, flood, wind, lightning, freezing, or other natural disasters or acts of God of any kind, electrical wiring, power reduction, power fluctuation or power failure from whatever cause, unusual atmospheric conditions, collision, the introduction of foreign objects, or modifications that are unauthorized or not recommended by Alter.
- Any attempt to modify the components of the Equipment or modify, delete, add, or install software not provided with the Equipment or by Alter.
- Alter is not responsible or liable for indirect, special, incidental, or consequential damages, economic loss, loss of property or profits, loss of enjoyment or use, or other consequential damages of any nature whatsoever in connection with the purchase, use, repair, or maintenance of Equipment. Alter does not provide monetary or other compensation for any repairs or replacement parts costs, including but not limited to gym membership fees, work Sme lost, cost of substitute equipment, diagnostic visits, maintenance visits or transportation.
- Alter does not warrant that the use or operation of the Equipment will be uninterrupted or error-free.
- Consumables, including batteries.
- Labour will no longer be covered by this Limited Warranty if the Product is moved outside of the 48 contiguous United States.
- Anything not expressly mentioned in the What is Covered section above.
Where permitted by law and in an effort to reduce electronic waste, replacement units, parts and electronic components reconditioned to as-new condition by Alter or its vendors may sometimes be supplied as warranty replacement and constitute fulfilment of warranty terms. THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY GIVEN BY ALTER AND SUPERSEDES ANY PRIOR, CONTRARY, OR ADDITIONAL REPRESENTATIONS OR WARRANTIES. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY STATUTORY WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED EXCEPT TO THE EXTENT PROHIBITED BY LAW. IN SUCH EVENT, SUCH WARRANTY IS LIMITED TO THE DURATION OF THE WARRANTY PERIODS SET FORTH ABOVE. THIS EXCLUSION APPLIES EVEN IF THIS LIMITED WARRANTY FAILS ITS ESSENTIAL PURPOSES AND REGARDLESS OF WHETHER DAMAGES ARE SOUGHT FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY IN TORT, OR UNDER ANY OTHER LEGAL THEORY. SOME JURISDICTIONS DO NOT ALLOW FOR THE DISCLAIMER OF CERTAIN WARRANTIES, SO SOME OR ALL OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS, WHICH VARY FROM STATE TO STATE.
How do I obtain warranty service?
- To be eligible for service under this Limited Warranty you must provide Alter with the serial number of your Equipment and the dated receipt, or other proof of purchase indicating the date purchased. Contact Customer Experience if you believe you need service at support@alterme.com.
- Claims must be made within the specified warranty period.
- If approved, all returned Equipment must be packaged to provide protection and proper electrostatic discharge protection, so damage does not occur while in transit to Alter. Before any warranty claim is initiated, all users agree to work in good faith with Alter’s customer service agents to troubleshoot.
What if I have questions or concerns?
You may direct any questions or concerns to member support: at
support@alterme.com or by writing to us at:
- Fitwind, LLC
- 2825 East Co^onwood Parkway
- Suite 500
- Salt Lake City, UT 84121
- Any disputes between you and Alter related to this Limited Warranty or the Equipment will be governed by the then-current dispute resolution procedures in Alter’s TERMS OF SERVICE. No Alter employee or representative is authorized to make modifications, extensions or additions to this warranty. Updates to our Warranty are available at alterme.com/strap/warranty Safety and Product Information The Alter signal and some band options contain magnets that can interfere with the operation of other devices. The device is not a medical device, and should not be used to diagnose or treat any medical conditions. Always seek professional medical advice for any health concerns.
FCC and ISED Compliance This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- this device may not cause harmful interference,
- this device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. The device has been evaluated to meet general RF exposure requirements. The device can be used in portable exposure conditions without restriction.
Innova on, Science, and Economic Development Canada (ISED)
This device complies with Innovation, Science and Economic Development
Canada’s licence exempt RSS standard(s). Operation is subject to the following
two conditions: (1) This device may not cause interference; and (2) This
device must accept any interference, including interference that may cause
undesired operation of the device. . alterme.com/strap/regulatory Radio
frequency exposure information is also available online at
alterme.com/strap/rfexposure.
Battery and Disposal Informa0on
This device contains a lithium-ion battery which must be disposed of
separately from ordinary household waste. The Signal module it should be taken
to separate recycling or household hazardous waste collection points.
- Version Date : April 17, 2023