electriQ eiQ-50UHDT2SMH Ultra HD Smart LED TV User Manual

June 13, 2024
ElectriQ

USER MANUAL

electriQ eiQ-50UHDT2SMH Ultra HD Smart LED TV

ULTRA HD SMART LED TV
eiQ-50UHDT2SMH
eiQ-55UHDT2SMH
eiQ-65UHDT2SMH
eiQ-75UHDT2SMH

SAFETY INFORMATION

  • Read these instructions – All the safety and operating instructions should be read before this product is operated.
  • Keep these instructions – The safety and operating instructions should be retained for future reference.
  • Heed all warnings – All warnings on the appliance and in the operating instructions should be adhered to.
  • Follow all instructions – All operating and usage instructions should be followed.
  • Do not use this equipment near water – The appliance should not be used near water or moisture e.g. in a wet basement or near a swimming pool.
  • Clean only with a dry cloth. Do not use solvents or petroleum based fluids.
  • Do not block any ventilation openings.
  • Do not install near any heat sources such as radiators, stoves or other apparatus (including amplifiers) that produce heat.
  • Do not tamper with the supplied plug. This plug is a BS1363 standard plug.
  • Protect the power cord from being walked on or pinched, particularly at the plug and at the point where they exit from the appliance.
  • Only use attachments/accessories specified by the manufacturer.
  • Unplug the apparatus during lightning storms or when unused for long periods of time.
  • Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus or it has been exposed to rain or moisture, it does not operate normally or has been dropped.
  • Please keep the unit in a well ventilated environment.
  • The TV should only be connected to a mains power supply with AC 100240V~ 50/60Hz
  • To prevent overload, do not share the same power supply socket with too many other electronic components.
  • Do not place any connecting wires where they may be stepped on or tripped over.
  • Do not place heavy items on the cable as this may cause damage.
  • Hold the main plug, not the wires, when removing from a socket.
  • Unplug immediately and seek professional help if the plug or cable is damaged, liquid has spilt onto the set, if accidentally exposed to water or moisture, if anything accidentally penetrates the ventilation slots or if the set does not work normally.
  • Do not remove the safety covers. There are no user serviceable parts inside.
  • To avoid battery leakage, remove exhausted batteries from the remote control when not in use for a long period.
  • Do not block ventilation slots on the back cover. The TV can be placed in a cabinet but ensure there is at least 5cm (2”) clearance all around.
  • Do not tap or shake the TV screen, this may damage internal components.
  • At full volume, prolonged listening may damage the users hearing.
  • Diagrams within the manual are for illustrative purposes only, and as such there may be differences to the actual product received.

WARNING
Never place a television set in an unstable location. A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

  • Use cabinets or stands recommended by the manufacturer of the television.
  • Only use furniture that can safely support the television set.
  • Ensure the television is not overhanging the edge of the supporting furniture.
  • Do not place the television on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television to a suitable support.
  • Do not place the television set on cloth or other materials that may be located between the television set and the supporting furniture.
  • Educate children about the dangers of climbing on furniture to reach the television or its controls.
    If your existing television set is being retained and relocated, the same considerations as above should be applied.

WARNING
To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. The apparatus shall not be exposed to dripping or splashing and objects filled with liquids, such as vases, shall not be placed on or next to the apparatus.
WARNING
The wall plug socket is used as a disconnection device and should remain readily accessible.
CAUTION
Danger of explosion if the battery is incorrectly replaced.
Replace only with the same or equivalent type.
Batteries shall not be exposed to excessive heat such as direct sunlight, fire or the like. Used batteries should be recycled appropriately.
CAUTION
To reduce the risk of electric shock, DO NOT remove the cover (or back). No user serviceable parts inside. Refer servicing to qualified service personnel.

ATTENTION

  • Place the TV on a firm and flat surface, leaving a space of at least 10cm around the set and 30cm from the top of the set to the ceiling or cabinet. Ensure the TV is positioned close to the wall to avoid it falling when pushed.
  • When twisting the TV set, do not hold the top of the TV, you should twist from the base.
  • When lifting the TV, do not use one hand to handle it, you should lift the TV using two hands, ensuring pressure is not put on the screen itself.

CONNECTION AND PREPARATION OF THE TV

WHAT IS INCLUDED

INSTALLATION OF LEGS

  1. Place the TV with the front facing downwards on a soft cloth pads on a desk.
  2. Insert the legs into the sockets on the base of the TV.
  3. Insert the screws into the sockets and tighten them with a screwdriver. Do not use an electric screwdriver, or similar.

WALL MOUNTING

  • The TV is provided with mounting holes for a VESA approved wall mounting bracket (not supplied).

  • The VESA mounting pattern is :
    50 Inch- 200x200mm and the size of the bolts for the top holes is 2 x M6 x 12(not supplied).
    The size of the screws for the bottom holes is 2 x T4 x 8(Supplied) 55 Inch- 200x200mm and the size of the bolts for the top holes is 2 x M6 x 12(not supplied).
    The size of the screws for the bottom holes is 2 x T4 x 8(Supplied) 65 Inch- 400x400mm and the size of the bolts is 4 x M6 x 12(not supplied). 75 Inch- 00mm and the size of the bolts is 4 x M8 x 25(not supplied).

  • Do not use bolts longer than the size specified above for your model or damage will occur to the internal components. 600×4

NOTES:

  • Do not install this product until this manual has been read and understood thoroughly.
    Please keep these instructions for future reference.

  • Due to the heavy weight and dimensions of the LCD screens and their fragile nature, we recommend that they are unpacked and assembled by 2 people and professional installers are used to wall mount them (Wall mounting is optional). If you do not understand the instructions, or are unsure how to install this product, please contact a professional for assembly advice and assistance.

  • Careful consideration should be made regarding the location the television is to be wall mounted as some walls are not suitable for installation. If the television is to be mounted on drywall, the mount must be anchored into a wooden stud, concrete block or brick behind the drywall. Installing on drywall alone will not support the weight of the display.

  • When drilling holes it is particularly important to take care of electrical cables, water or gas pipes in the wall. Please follow the instructions provided by the wall bracket manufacturer and ensure that all fixing screws supplied are used.

  • electriQ and its distributors and dealers are not liable or responsible for damage or injury caused by improper installation, improper use or failure to observe these safety instructions. In such cases any guarantee will expire.

50” and 55” BUTTONS AND INTERFACE
(SEE FOLLOWING PAGE FOR 65” AND 75”)

electriQ eiQ-50UHDT2SMH Ultra HD Smart LED TV - BUTTONS AND
INTERFACE

  1. Remote Sensor
  2. Power Indicator
  3. Speaker
  4. Menu Button
  5. Program + Button
  6. Program – Button
  7. Volume + Button
  8. Volume – Button
  9. Source Button
  10. Standby Button
  11. Power Lead
  12. USB 1/USB 2
  13. RJ45 Network Port
  14. HDMI 1
  15. HDMI 2
  16. HDMI 3
  17. Headphone Outpur
  18. AV Input
  19. RF IN (T2)
  20. YP bPr (Component) Input
  21. OPTICAL Output

electriQ eiQ-50UHDT2SMH Ultra HD Smart LED TV - BUTTONS AND INTERFACE
2

65” and 75” BUTTONS AND INTERFACE
(SEE PREVIOUS PAGE FOR 50” AND 55”)

electriQ eiQ-50UHDT2SMH Ultra HD Smart LED TV - BUTTONS AND INTERFACE
3

  1. Remote Sensor
  2. Power Indicator
  3. Speaker
  4. Menu Button
  5. Program + Button
  6. Program – Button
  7. Volume + Button
  8. Volume – Button
  9. Source Button
  10. Standby Button
  11. Power Lead
  12. RJ45 Network Port
  13. HDMI 1
  14. HDMI 2
  15. VGA (PC) Input
  16. PC Audio Input
  17. AV Input
  18. RF / Aerial Input
  19. YP bPr (Component) Input
  20. Headphone / Speaker Out
  21. Optical Output
  22. USB1 / 2

50” and 55” CONNECTING TO EXTERNAL DEVICES
(SEE FOLLOWING PAGE FOR 65” AND 75”)

electriQ eiQ-50UHDT2SMH Ultra HD Smart LED TV - BUTTONS AND INTERFACE
5

65” and 75” CONNECTING TO EXTERNAL DEVICES
(SEE PREVIOUS PAGE FOR 50” AND 55”)

electriQ eiQ-50UHDT2SMH Ultra HD Smart LED TV -
DEVICES

REMOTE CONTROL

  1. STANDBY: Turn the TV On/Off

  2. SOURCE: Select the signal source

  3. GREEN: Access the green item or page

  4. YELLOW: Access the yellow item or page.

  5. RED: Access the red item or page.

  6. BLUE: Access the blue item or page.

  7. MOUSE: Turn the remote control mouse On/Off.

  8. HOME: Return to homepage.

  9. EXPLORER: Launch internet browser.

  10. TXT: Enter or exit teletext.

  11. FAV.LIST: Favourite channel list.
    MIX (within TXT): Setting transparency.

  12. RECORD: DTV mode record to USB stick.

  13. SUBTITLE: DTV mode select subtitle mode.
    SIZE (within TXT): Sets size of the characters.

  14. AUDIO: Select TV audio mode.
    CANCEL (within TXT): Cancel the TXT on screen.

  15. INDEX: Display the index page.
    (MEDIA mode): Fast rewind

  16. SUBPAGE: Enter sub page mode.
    (MEDIA mode): Next file or chapter.

  17.  HOLD: Hold the current page.
    (MEDIA mode): Fast forward.

  18. REVEAL: Reveal hidden information
    (MEDIA mode): Previous file or chapter.

  19. MENU: Enter or exit menu.

  20. EXIT: Exit the menu or current operation.

  21. DIRECTION BUTTONS: used for menu navigation.

  22. ENTER: Confirm or Enter.

  23. TIMESHIFT (Within DVR): Time shift
    (MEDIA mode): Press to pause / play.

  24. EPG: Enter or exit the electronic program guide.
    (MEDIA mode): Press to stop playback.

  25. VOL+: Increase the volume.

  26. CH ʌ: Next channel.

  27. MUTE: Mute the sound.

  28. VOL -: Decrease the volume.

  29. CH V: Previous Channel.

  30. TV/RADIO: Change between TV or radio mode

  31. 0-9: Press the buttons to select a channel

  32. DISPLAY: Display the information for the current video / audio.

  33. RECALL: Return to previous channel.

INSTALLATION OF BATTERIES

  1. Remove the battery cover from the rear of the remote control.
  2. Install two AAA 1.5V batteries. (Ensure the correct polarity of the batteries.)
  3. Replace the battery cover.

Please take out of the batteries from the remote when it is not going to be used for a long period of time.

If the remote control doesn’t work properly, please carry out the following checks.

  • Check the TV is turned on.
  • Check the polarity of the batteries are correct.
  • Check the batteries and replace if necessary
  • Check the plug is fully inserted and the socket is switched on.
  • Check there are no special fluorescent light or neon light which could interfere with remote signals.

INITIAL SETUP

  1. Connect your TV to the power outlet.

  2. Connect your aerial and/or set top box to the television.

  3. Press the POWER button on the remote to turn on the TV.
    CAUTION: Always disconnect the TV from the power outlet when the TV will not be used for a long period of time. The POWER button on the television and remote is only used for switching the TV into standby and does not disconnect the device from the mains voltage. To completely disconnect the mains voltage, please remove the plug from the socket.

  4. Use the ▼/▲/◄ / ► buttons on the remote to follow the setup guide on screen.

BASIC OPERATION

STANDBY MODE

  • Press the STANDBY button to turn on the television.

  • Press the STANDBY button again to return the television to standby mode.
    The power indicator will turn red.

  • Be sure not to set your TV in standby mode for a long period of time.

SELECT THE INPUT SOURCE
USING THE REMOTE:
Press the SOURCE button to display the input source list.
Use the ▲ and ▼ buttons to select the input.
Press the ENTER button on the remote to confirm

USING THE TV CONTROLS:
Press the SOURCE button repeatedly to scroll through the input source list

TV MENU
Press the MENU button to display the main menu. The menu is split into 6 sub menus:

  • Picture
  • Sound
  • Channel
  • Setting
  • Time
  • Lock

Use the ◄ and ► buttons to change between the sub menus. Once the required sub menu has been selected, use the ▲ and ▼ buttons to select the setting within the sub menu to change. Then use the ◄ and ► buttons to amend the values. The MENU button can be pressed to navigate back a level in the menu, and the EXIT button can be used to exit the menu.

PICTURE SETUP

electriQ eiQ-50UHDT2SMH Ultra HD Smart LED TV - PICTURE
SETUP

PICTURE MODE| Choice of 8 different picture modes: Standard, Soft, User, Game, Vivid, Natural, Sports and Lightness.  Individual picture settings are locked within each of the modes apart from User.
---|---

Within the User Picture mode the Contrast, Brightness, Hue, Sharpness and Saturation can be edited amend other settings, allowing the picture to be set to the users requirements.

COLOR TEMPERATURE|  Used to set the colour temperature which is most comfortable.
---|---
ASPECT RATIO|  Used to select the picture scale viewing mode required
NOISE REDUCTION|  Used to reduce noise and improve picture quality
MPEG NR|  Used to smooth the screen to reduce noise and improve image quality.

SOUND SETUP

SOUND MODE| Select the sound mode required. When set to User, the bass and Treble can be amended.
---|---
EQ SETTING| Press to enter the equaliser to adjust the gain on individual frequency ranges.
BALANCE| Adjust the balance of the output between the left and right speakers.
**** AUTO VOLUME| Turn the auto volume control On / Off. When turned on if the volume exceeds a set value, it will be automatically reduced to protect the speakers / amplifier.
AD SWITCH| Designed for people with visual impairment.
HEARING IMPARED| This setting will make changes to the sound, improving the experience for users with hearing impairment.
SURROUND| Turn surround sound On / Off
SPDIF MODE| Select the Coaxial output mode.

CHANNEL SETUP

electriQ eiQ-50UHDT2SMH Ultra HD Smart LED TV - CHANNEL
SETUP

ANTENNA TYPE Select the Antenna type between Air / Cable
LCN Select whether to use LCN to sort the channels.
AUTO TUNING Choose the Automatic search in the submenu, select your country,

the TV will then search for all channels currently available in your area.
DTV MANUAL TUNING| Enter the sub menu to make changes to the tuning for individual channels.
PROGRAM EDIT| Use the ▲ and ▼ buttons to select the channel you wish to edit. The selected channel can be moved, deleted, jumped, or added to modify your channel list.
SIGNAL INFORMATION| Displays information about the Strength and quality of the signal for each channel.

SETTINGS

OSD LANGUAGE Set the OSD language.
AUDIO LANGUAGE Set the audio language.
2ND AUDIO LANGUAGE Set the 2nd audio language.
SUBTITLE Turn subtitles On/Off.
SUBTITLE LANGUAGE Set the 1st language for subtitles.
2ND SUBTITLE LANGUAGE Set the 2nd language for subtitles.
TELETEXT LANGUAGE Sets the language for teletext.
PVR FILE SYSTEM Sets the file system used when recording within the PVR.
ENVIRONMENT Change the mode between “HOME MODE” and “SHOP MODE”
BLUE SCREEN Turn the blue screen (when no reception) on and off.
RESET Reset the TV to factory defaults. A dialogue box will request

confirmation before reset.

TIME

Date / Time Shows the current date and time
Sleep time Allows the system sleep time to be set.
Menu Time Select how long the menu will be displayed on the screen without

input
Standby Time| Select how long until the TV goes into standby when no input.

LOCK

Lock System Allows the system lock to be activated and deactivated.
Set Password Enter to set a password for the lock
Block Program Enter to select a program to block.
Parental Guidance Enter to set the parental guidance level.
Button Lock Press to lock the controls
Hotel Mode Enter to set Hotel Mode

LAUNCHER

Press the HOME button on the remote to enter the launcher.
Press the DOWN button to select the icons at the bottom of the screen, then use the left and right buttons to move between the TV, APP and MEDIA sections of the launcher.
Once the required section has been chosen, press the UP button to enter the section Press the EXIT button to exit the launcher.

TV SECTION
Use the left and right buttons to change between the different input sources. Press the ENTER button on the remote to select the input source in the centre of the screen.

APP SECTION

ALL APP View all apps installed on the TV
FILE Open the File manager to view files saved on the TV
BROWSER Use to access the internet.
SETTING Access and modify the Android settings.

SETTING

Network Configure Network Settings
Apps View and remove apps installed on the TV
Storage and reset Gives storage information and the option to reset SMART

features to factory defaults
About| System Info
Date and Time| You can make the adjustment to the date and time;
Language| You can change the language that is displayed
Keyboard| Configure the keyboard

MEDIA

Within Media you can view Video, Audio and Pictures that have been saved to the TV or inserted memory stick.

TECHNICAL SPECIFICATION

Product Model| eiQ- 50UHDT2SMH| eiQ- 55UHDT2SMH| eiQ- 65UHDT2SMH| eiQ- 75UHDT2SMH
---|---|---|---|---
Screen Size| 50” Diagonal| 55” Diagonal| 65” Diagonal| 75” Diagonal
Aspect Ratio| 16:9
Power Supply| AC 100-240V, 50/60Hz
Power Consumption| 120W| 160W| 220W| 320W
TV System| PAL B/G D/K I,SECAM B/G D/K DVB-T/C/T2
(There is no DVB-C signal in some Countries or Areas.)
Audio Output Power (Internal)| 8Wx2
Input Terminal| Antenna Input| x 1
USB Input| x 2
HDMI Input| X3| x 2
VGA Input| NO| x 1
PC AUDIO Input| NO| x 1
Audio Input ( L/R)| x 1
Video Input| x 1
YP bPr Input| x 1
RJ45 Input| x 1
CI card In| NO
SCART In/Output| NO
DC In (12V)| NO
CARD SLOT| NO
Output Terminal| Earphone| x 1
Audio Line Out( L/R)| NO
Video Output| NO
Optical| x 1
Coaxial out| NO
Working Temperature| 0°C ~40°C
Working Humidity| 20% ~ 80% Non-condensing

Note: Due to continued product development the specification shown above may change without notice.

SUPPORTED SIGNAL MODES

YPbPr MODE

Resolution Horizontal Frequency (Khz) Vertical Frequency (Hz)
480i 15.734 59.94
480p(720×480) 31.468 59.94
576i 15.625 50.00
576p(720×576) 31.25 50.00
720p(1280×720) 37.50 50.00
45.00 60.00
1080i 28.13 50.00
33.75 60.00
**** 1080P(1920×1080) 67.50 60.00
56.25 50.00

HDMI MODE

Resolution Horizontal Frequency (Khz) Vertical Frequency (Hz)
480p 31.468 59.94
576p 31.25 50.00
720p 45.00 60.00
1080i 33.75 60.00
1080p(1920×1080) 67.50 60.00
2160p(3840×2160) 67.50 30.00
2160p(3840×2160) 135.00 60.00
  • When the signal received by the display is not within the allowed range, a warning message will appear on the screen.
  • You can confirm the input signal format onscreen.

VGA MODE (65” and 75” Only)

Resolution Horizontal Frequency (Khz) Vertical Frequency (Hz) Memo
640 x 480 31.50 60.00
800 x 600 35.16 56.25
37.90 60.00
1024 x 768 48.40 60.00
1366x 768 47.85 60.00
1920x 1080 67.50 60.00 Full HD panel only

Note: It is advised to use the VGA cable with a maximum length of 5 meters to maintain picture quality.

SIMPLE TROUBLESHOOTING

If the display fails or the performance changes dramatically, check the display in accordance with the following instructions. Remember to check the peripherals to pinpoint the source of the failure.

Symptom Solution
Power cannot be turned on. (Power indicator does not illuminate.) -Check that

both ends of the power cable are plugged into the socket appropriately and the wall socket is operational
No Input Signal message appears.| -Check that the aerial cable is connected properly.
-Check that the power of the relevant peripherals is turned on.
-Check that the selected source matches the input.
The remote control does not function properly.| -Check the batteries are not drained.(Use new batteries.)
-Check that the remote control is within the operating range.
-Check that the remote control is pointed to the remote control window on the display.
-Check that there are no obstacles between the remote control and the remote control window.
Flashing spots or stripes appear on the screen.| -Check that there are no emission (Car, HV cable or Neon lamp) or other possible interference sources.
Image colour or quality deteriorates.| -Check that all the video settings are adjusted appropriately, such as brightness, contrast, colour etc.
-For more information about video settings, refer to OSD Functions
Screen position and size are incorrect.| -Check that the screen position and size is adjusted appropriately.
Image or colour is incorrect.| -Check that the signal line is connected properly. -When connecting to a PC, you can change the   resolution of the PC to acquire the correct image. The discrepancy of the PC output signal may affect the display of the image.
Display warning message.| -Check that the input signal line is properly fixed.
-Select the correct input signal.
-For more information, refer to Supported Signal Modes

PRODUCT DISPOSAL

Do not dispose this product as unsorted municipal waste. Collection of such waste must be handled separately as special treatment is necessary.
Recycling facilities are now available for all customers at which you can deposit your old electrical products. Customers will be able to take any old electrical equipment to participating civic amenity sites run by their local councils. Please remember that this equipment will be further handled during the recycling process, so please be considerate when depositing your equipment. Please contact the local council for details of your local household waste recycling centres.

electriQ UK SUPPORT
Complete online support form on www.electriQ.co.uk/support
Service Line: 0871 620 1057
Office hours: 9AM – 5PM Monday to Friday
Unit J6, Low fields Business Park,
Low fields Way, Elland
West Yorkshire, HX5 9DA

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