Amana ACE245E Room Air Conditioner Owner’s Manual

June 13, 2024
Amana

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Amana ACE245E Room Air Conditioner

Amana-ACE245E-Room-Air-Conditioner-product

Product Information

The Room Air Conditioner is a dependable, energy-saving, and easy-to-operate appliance. It cools, dehumidifies, and filters the air inside your home to provide you with the ultimate level of comfort. Important Safety Precaution: It is crucial to observe the safety instructions provided in the manual to ensure personal safety and prevent damage to the appliance or your home.

Product Usage Instructions

  1. Read the instructions carefully before using the product.
  2. Fill out and mail the Product Registration Card.
  3. Record the Model Number, Serial Number, Date of Purchase, Dealer’s Name, Dealer’s Address, and Dealer’s Phone Number for future reference. This information can be found on the serial plate located either on the cabinet (side or back) or behind the front grill.
  4. Ensure proper electrical connection:
    • The air conditioner must be connected to a proper electrical  outlet with the correct electrical supply. Refer to the table for voltage, amps, receptacle type, and fuse size information.
    • Use a time delay fuse or circuit breaker for the appropriate amperage rating.

For any service calls during the warranty period, you will need the information mentioned above. Attach the sales receipt to the manual for future reference.

For detailed instructions on maintenance, operation, installation, and safe usage of your room air conditioner, please refer to the complete user manual available at https://manual-hub.com/.

Thank you for choosing our product. If you have any further  questions or concerns, please don’t hesitate to contact our customer support.

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Warning
Following the safety messages is very important.
These messages can save you from being injured or kilbd.
Warning symbols alert you to be careful and means Danger. Always follow instructions to be safe and reduce chances of injury or death.
Warning and Danger signs will precede safety messages.

Electrical Safety

Grounding: This room air conditioner must be grounded. Grounding reduces the risk of electric shock by providing an escape wire for the electric current. The power cord has a grounding wire with a grounding. Plug it into an that is properly and grounded.

WARNING:
Adapter Plug:
improper use of the grounding
plug can result in a risk of electric shock.
Call a qualified electrician if you don’t understand the grounding instructions or if you are not sure if the air conditioner is properly grounded. if the wall outlet is not grounded, please contact an electrician to have it replaced with a properly grounded outlet.
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
We strongly advise against using an adapter plug.

Important: Test power plug before each use:

  • Press” reset “button.
  • Press “rest “button, unit should trip.
  • Press “reset” button again for use.

Do not use if above test fail.
In the event this device trips, the cause of the malfunction is to be corrected before further use of the device

Tips

  • Air Conditioners are designed for use in a double hung window or through the wall installation only. (As applicable in your model)
  • While installing unit be sure to tilt air conditioner 5 degree outward to have the water drip outside the house.
  • Install the unit on the north side as normally that is the shaded side. This will enhance the operation of your unit.
  • Window has to be strong for installation. Extra brackets and or support may be required depending on your window.
  • Measure the window before installing, if the window is too big for the unit you may require professional installation.
  • Use correct citric voltage and proper ampere for the unit to run effectively.
  • Only  a certified electrician do any modifications to your electrical  output.

Energy Saving Tips

  • When installing your air conditioner make sure to seal all areas where there is a possibility of air bulkage. Airflow should not be blocked inside either by curtains, drapes or furniture or outside by shrubs or bushes.
  • Do not needlessly use an electrical light or other appliances that produce heat.
  • Keep the vent closed on the air conditioner when in the cooling function.
  • Keep the blinds and the drapes drawn on all the other windows.
  • While cooking use an exhaust fan in the kitchen to remove the excess heat produced.
  • Always use the correct BTU size air conditioner to cool the room to attain optimum efficiency.

Features

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ACE185R,ACE245R,ACE156E,ACE185E,ACE245E,ACEX186E

  1. Thermostat
    This allows you to adjust the temperature of the air. The lower the setting the cooler the air temperature. with this you can set the temperature to your desired comfort level. You can set the temperature between 61 ° F and 86 ° F

  2. Fan Speed with this you can control the fan speed as the A/C (cooling} speed.
    You hove 3 levels of A/C Speed for you to set at your desired level LO circulate air of the velocity, MED at medium and HIGH will circulate at the maximum. You have 3 levels of Fan Speed to set at your
    desired comfort level. HIGH, MED and LOW.

  3. Function
    Your air conditioner has 3 Functions.

  4. A/C.
    Here the air conditioner  operate the compressor and the desired fan speed set to give you chilled cold air for your comfort.

  5. Dehumid.
    This enables your air conditioner to operate as a dehumidifier as well. it will remove the excess moisture from the air to keep your room at a comfortable dry stage. You can use this feature alone in case you do not desire to use the air conditioner.

  6. Fan Only
    You can run the fen only on not so hot days. The fan can be run at 3 speeds (HIGH fen, MED fan, LOW fan)as desired by you.

  7. Energy Saver
    When this feature is “On” the fan will shut off three minutes after the compressor cycles off. This will reduce energy consumption and noise. When the compressor turn back on the fan will turn on at the same time. In the “OFF” position the fan will not shut off when the compressor cycles off.

  8. Timer
    Your air conditioner can be set to go on or off at your desire, This can Be done up to 24 hours in advance.

  9. 4 Way Air Flow
    These air directional louvers let you control the direction of the airflow in your required direction. The airflow can be directed up – down – right side – left side.

  10. Vent
    The Fresh Air Vent allows the air conditioner to recirculate inside air, draw fresh air into the room and exhaust stale air to the outside.

  11. Slide Out Chassis
    Your Air Conditioner becomes more versatile with this feature. You have the option to install the unit in a window.

  12. Window Install Kit
    Enables you to install the air conditioner in a double hung window. Extra brackets or su99ort may Be needed depending on your window.

  13. Remote Control
    This full functional wireless remote allows you to operate your air conditioner from a distance. You need not have to get up to change the settings, the functions or to turn the unit on or ate

  14. LED Display Electronic Control Panel
    The 4 function LED displays Room Temperature, Temperature Setting, Timer Setting and Time Remaining to Stop / Start the unit. Electronic Control Panel Jets you set the temperature to the Exact Temperature you desire.

  15. UV Light
    Filters Impurities for Cleaner Air Unique Air Purifier with UV Light Active Tio2 Converts Oxygen wafer into Hydroxyl Free Radicals(OH) Free Radicals Effectively Disintegrate Organisms in the Air Air is Clean, Deodorized and Purified to use UV Light function: When pushing UV Light button ,it will clean and purify the air which circulated through the front grill.

  16. Haw The Unlf Drains
    On humid days with the air conditioner in use, moisture may collect on the pan or bottom of the air conditioned If the unit is position properly the moisture will gather towards the back of the unit. This will not effect the operation of the unit and the moisture will evaporate in time. Occasional the moisture will flow over the back of the pan but this will not effect the operation of the unit. Never drill holes in the pan under any condition.

Operating Guide

Normal Operating Sounds
The following sounds are normally heard during the operation of an air conditioner.

  • Cool airflow movements dictated by the set fan speed.
  • Water sounds. This is normal as your air conditioner acts as a dehumidifier also. Thus you will hear water sounds from water drops falling on the condenser.
  • As the refrigerant flows through the inner sealed tubing a rushing noise may be heard.
  • Rattling or vibrating noises may be heard due to poor wall or window installation.
  • High pitch compressor sound may be heard.

Operating Instructions

Fallowing are the operating instructions of your electronic air conditioner.
Remote control and control panel operations
After installing your air conditioner plug it in to the proper electrical outlet in the wall. Keep the vent in the dosed position. Now set the air conditioner at your comfort level. This full functional wireless remote allows you to operate your air conditioner without having to get up and go to the unit. The fuji function feature allows you to change the settings and turn the unit on or off from the remote itself. This control pad works the same as the control pad on the air conditioner. (See Fig. # 1)

Remote Control

After you plug in the unit it will perform a self test. All the display lights will turn on for 3 seconds. The LED display will read “88”. If any display light fails to turn on you may need service on the unit. After the 3 seconds self test the unit will automatically go to the stand by mode. Now all lights will be off and you will have to turn “ON” by pressing the On/Off key.
After pressing “On/Off”, the unit starts to work and enters the status of “Fan” with low setting.
You will have to press the (A) or (v) key on the Temp/Time to set the temperature at your desired comfort. You can choose between 61°F and 86°F. Once the temperature is set you can raise or lower it by pressing the (Up) or (Down) keys. (Only when the unit is cooling, energy saver or dehumidifying, can the temperature setting be adjusted.) (See Fig. # 2)

Having set the temperature you will set the function of the air conditioner.

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Every time you press the MODE button, it will change between FAN, COOL, ENERGY SAVER and DEHUM. (See Fig. # 3)

Amana-ACE245E-Room-Air-Conditioner- \(5\)

Once the function mode is decided you will have to set the fan speed.(See fig.

4)

Every time you press the SPEED button, fan speed will change between LOW, HIGH,MED.

  1. If you choose the COOL mode you can run the fan in one of the 3 speeds HIGH, MED, LOW.

  2. For cool days you may want to run the “FAN” function. The fan can be set to run at 3 speeds (HIGH fan, MED fan, LOW fan)as desired by you.

  3. If you choose to use the Dehumid function. This will remove excess moisture from the air on excessively humid days.

    • Tr: temperature inside the room.
    • Ts: the set temperature.
  4. When Tr>Ts+3 °F, the compressor will run continuously the fan at the selected speed.

  5. When Ts-1 °F≤Tr≤Ts+3 °F the compressor will cycle for 10 minutes on and 6 minutes off.

  6. When Tr<Ts-1 °F, the compressor will shut off.
    The dehumidification process fakes place between the set temperature -1 and 3 °F above the set temperature.

  7. Energy Saver : The unit runs the same as COOL setting in the ENERGY SAVER mode. But the fan will be off 3 minutes after the compressor cycle off.

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Timer on or Timer off mode is used to pre-start or shut off your unit in advance. You can program this up to 24 hours in advance. You can use the Timer in 4 functions i.e. COOL, Energy saver, Dehumid or Fan.

  • Timer on (See Fig. # .5)
    Unit must be on to set the timer. Unit will shut down automatically after it accepts the settings in 5 seconds. Use this mode to pre-set the start time of the unit 24 hours in advance.

    • a) Press TIMER ON, LED display will show “XX” (time set last time) when power is connected first time, LED display will show “01 “.
    • b) Set desired number of hours by pressing the (A) pad of the Temp/Time buttons, one for each hour. If you passed the desired time use the (T) pad key to lower the selection.
    • c) After set TIMER ON, LED display will show the time. This time displayed: unit will starts after X hours.
  • Timer off (See Fig. # .5)
    Unit must be running to set the timer off. Use this to preset the time you would like the unit to shut off.

    • a) Press TIMER OFF, LED display will show II_J (time set last time) when power is connected first time, LED display will show “01 “.
    • b) Set desired number by pressing the (A) pad of the Temp/Time buttons. One for each hour. If you passed the desired time, use the (T) pad key to lower the selection.
    • c) After set TIMER OFF, LED display will show the room temperature about .5 seconds later.

When using the timer the unit will use/revert for the last COOL and fan sellings when activated. The timer must be reset every time you choose to use it

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Adjusting the Air Flow Direction

Airflow can be adjusted by changing the direction of the air conditioner’s louvers.
This can also increase the cooling efficiency of the air conditioner.

Adiusting Horizontal Air Flow Direction
Adjusting the vertical louvers left and right will change horizontal airflow.

Adjusting Vertical Air Flow Direction
Adjusting the Horizontal vane up and down will change vertical airflow. The vane can be adjusted by nudging the back or up and down of the vane.

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Adjusting Horizontal Air Flow | Adjusting Vertical Air Flow
Recommended orientation of louvers Adjust louvers to face upwards when cooling to maximize cooling efficiency.

Installation

Before you install your air conditioner check the following:

  1. The unit is free of all obstructions inside and outside the room e.g. drapes, curtains, furniture, plants, shrubs, bushes, trees, other structures like building, garage etc. Air conditioner must have clear unobstructed airflow through the condenser to remove the heat.

  2. The window is strong enough to hold the weight of the air conditioner. Extra brackets or supports may be needed depending on your windows.

  3. The window sill and track are strong enough to hold the weight of the air conditioner.

  4. The wall is strong enough to hold the unit Extra brackets or supports may be needed depending on the wall.

  5. There is adequate and proper power supply near the air conditioner.

  6. DO NOT use adapter plugs.

  7. DO NOT use extension cords.

  8. DO NOT cut or remove the ground prong.

  9. DO NOT modify the plug or the electrical wall outlet in any way.
    If plug does not fit the electrical outlet have a certified electrician do the necessary change.

  10. DO NOT connect electrical power to the unit before installation.

  11. DO NOT use if power cord is worn out, frayed or otherwise damaged.
    Avoid using if there are cracks or abrasion damage along the length, plug or connection.

  12. Be careful of exposed sharp edges of the cabinet and sharp coils (fins) on the back of the unit that could cut and cause serious injury.

Parts

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Tools

You will need to have the following tools to help you in the installation of your air conditioner.

  • Scissors
  • Phillips Screwdriver
  • Standard Screwdriver
  • Pliers
  • Wrench
  • Drill and Drill Bits
  • Tape Measure
  • Gloves
  • Level
  • Sockets

Installing Unit into A Window

Window Opening Requirements
The air conditioner is designed to fit into double or single hung sash type windows. Each of the units comes with an installation kit that provides adjustable mounting louvers, to fill the gaps between the sides of the unit, and the window frame. The chart below reflects the dimensions of the units with, and without installation kits. Measure your window opening width and compare it to the chart below to ensure that it meets the minimum and maximum window width requirements.

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ACE185R, ACE245R, ACE 156E, ACE 185E, ACE245E, ACEX186E

Amana-ACE245E-Room-Air-Conditioner-001

PRERARE UNIT FOR INSTALLATION

Unpack unit on floor next to installation location Remove two front attachment screws.
Separate the outer case from the front with a putty knife at the catch points designated by the arrows
Remove the two screws on lop of the outer case.
Using the base pan handle, slowly and evenly pull chassis out from outer case.
Note: Cover putty knife blade with masking tape 1o guard against damage of the unit finish.

Caution: Never expose plastic front or grille to extreme temperatures.

ASSEMBLE CURTAINS / TOP RAIL

Install lop rail with four 13/32″ screws.
Slide left-hand curtain assembly into left end of top and bottom rails. Repeat for right-hand curtain assembly, Fasten curtain retainer strips to sides of outer case with six 13/32′ screws.

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PREPARE WINDOW FOR INSTALLATION

Inspect window track, sash, and sill for its ability to support the weight of air conditioner.
Measure width between window moldings to ensure Instant Mount will fit window frame. Instant Mount models are designed for windows wide (the detail see page 15)

Instant Mount kit supplied with unit is designed for mounting in most double- hung windows without storm windows. For installation in window frame with storm window, modify sill by adding wood strips (not included) to inner and outer sills. This raises unit and eliminates interference of storm window frame.

Storm Window Installation
If storm window frame does not allow adequate clearance below sill (1/2″ required), remove storm window frame or create clearance by adding a wood strip (at least 1 1/2″ wide) along entire width of sill, Fasten wood strip to sill with at least three countersunk wood screws (not supplied with kit). This provides a smooth surface for
mounting air conditioner.

Mobile Home Window Installation
Add wood strip (at least 1 1/2″ wide) along entire width of window sill, Thickness of wood strip should match height of front lip on window frame. Fasten wood strip to sill with a minimum of three countersunk wood screws (not supplied with kit), This provides a smooth surface for mounting air conditioner.

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INSTALL OUTER CASE IN WINDOW

Place outer case in window. Lower sash until it rests behind front flange of top rail. Bottom rail must rest behind window sill.

Use two wood screws 31/32″ to fix the case to windows sash. Install left & right installation bracket and as shown in fig. Install bolt(2 1/2″ long flat head bolt and locknut) to the installation bracket and adjust them to proper length ,then use 4 (19/32″)screws to fix the bracket on the case.

Expand both curtains to contact the window frame. Install four wood screws 31/32″. Two in each upper right and left of the curtains.
Install three wood screws 31/32″ top mounting rail screws.
NOTE: To make screws easier to drive, drill a pilot hole into sash through clearance hole in curtains.

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INSTALL SASH BRACKET & SEAL GASKET

Install sash bracket on top of indoor window sash with one wood screw 31/32″ to prevent raising of window from the outside. Screw anchor directly into side of window frame. For hard wood or metal window frames, drill a pilot hole to start screw.

Important: Be careful not to drill pilot hole too deep. Add a piece of tape to the drill bit as a depth gauge. Also stay clear of glass. Be careful not to damage the function of the window.

Cut window seal gasket to width of window. Stuff window seal strip between outdoor window glass and top of indoor sash. This will stop air leakage which reduces efficiency.

Amana-ACE245E-Room-Air-Conditioner- \(17\)

RETURN CHASSIS TO OUTER CASE
Find someone to help you replace chassis in outer case.
Replace front panel, and grille.

Caution:
For security purpose, reinstall screws at cabinet’s sides.
Where possible install two screws on top of the outer case, removed in step one.

IMPORTANT: Because window sash helps keep unit in window, make certain window sash contacts outer case before reinstalling chassis.

Wall Installations: slide-out chassis only Note: Remove the 2 shipping screws on the top of the air conditioner that hold the chassis to the outer shell casing. Once removed, these do not have to be re-installed. To ensure that your air conditioner is properly installed in the wall, it is recommended that it be installed by a certified technician who is familiar with through the wall installations.

  1. Using wood, 1″ or more in thickness, build a wooden frame to fit the casing/cabinet dimensions of the unit which you have purchased.

  2. Measure the outside width and the height of the frame to determine the cutout dimensions necessary for the opening in the wall. The depth of the frame will depend on the depth of the wall. The finished frame must be set in the inside wall. The frame has to be squared and leveled. Remember the frame has to be nailed securely to the wall studs. (See Fig. # 19)
    Amana-ACE245E-Room-Air-Conditioner- \(19\)

  3. Now to install, insert the casing into the wall opening. (Remove the chassis out first following steps1 – 6 in Slide-out chassis section). Make sure that the cabinet is at least 1/2″ inch inside the room. Also the side louvers should not be blocked. This is to have proper air circulation in and around the compressor. (See Fig, # 20)
    Amana-ACE245E-Room-Air-Conditioner- \(20\)

  4. The casing should be tilted 1/4″ outside so as to drain the excess dehumidified water.

  5. Properly insulate any opening between the casing and the frame.

  6. Using the screw holes on the sides of the unit, which are for the window mounting kit and the screw hobs in the top mounting kit rail, attach the casing to the wood frame.

  7. With the help of another person lift and put the chassis of the air conditioner in to the casing.

  8. Screw the security screw into place and snap on the grille.

  9. If the filter was removed during this process, reinsert the filter.

Care and Cleaning Guide

Amana-ACE245E-Room-Air-Conditioner- \(20\)

  • Always unplug your air conditioner before cleaning.
  • The air filter behind the inlet grille should be checked and cleaned at least once every 2 weeks (or as necessary) to maintain optimal performance of the air conditioner.

How to Remove the Air Filter

  1. The grille may be opened from the top for easy maintenance after installation.
  2. Open the inlet grille by pulling off the exposed door on the top of the unit(based on the installation).
  3. Pull the tab slightly to release the filter. Pull the filter in the same direction as the opening.
  4. Clean the filter with warm, soapy water. The water should be below 40°C(104°F).
  5. Rinse off and gently shake off excess water from the filter. Let it dry before replacing it.

DO NOT use your air conditioner without the air filter in place.

  • To dean the front panels or the cabinet DO NOT use harsh chemicals, abrasives, ammonia, chlorine, bleach, concentrated detergents, solvents or meta| scouring pads. Some of these chemicals may dissolve, damage and/or discolor your air conditioner.
  • Always use a soft cloth dampened with water or mild soap and water solution to wipe the front if the cabinet. Wipe dry with a soft cloth.
  • To store your air conditioner, after the season, remove the unit from the window as per the installation guide. Repack the unit in its original box and store away. If your unit is installed in a wall or you do not intend to remove it from the window then cover the outside with a winter cover. This can be purchased from the retailer where you purchased your air conditioner or from your local hardware store.
  • Before putting away your unit make sure any water left in the pan is removed and drained away. Water left in the pan could lead to Rusting or damage to the electrical connections.

Trouble-Shooting

If air conditioner does not operate:

  • Check if unit is plugged in. The plug may have come loose.
  • Check if the unit is in “Off” mode.

Air from air conditioner is warm:

  • The A/C setting may need to be raised.

Ice formation on cooling coils:

  • Outside temperature too cold. Set the unit on fan only setting to defrost ice.
  • Lower temperature setting. Temperature setting may be too cold.
  • Unit BTU may be too high for the room.

Air conditioner working but room not cooling:

  • Room may have appliances that produce heat. Use an exhaust fan to remove excess heat.

  • Redirect the airflow. Remove any obstacles.
    All doors and windows need to be closed so cool air does not escape the room.

  • Air filter may need cleaning.

  • Unit BTU may be too low for the required cooling area.

  • On extreme hot & humid days air conditioners may take a little longer to cool.

  • Vent may be in the open position. Vent has to be closed for optimum cooling.

Air conditioner is making noise when cooling:

  • You may hear sounds of air movement, water, compressor clicking on and off or window vibrations. Read Operating Guide – Normal Operating Sounds. (See page 8)

Water in the air conditioner cabinet:

  • This is normal as your air conditioner not only cools but also dehumidifies the air. If there is water dripping inside the room, check the installation of the unit. The unit may need to be reinstalled. (See page 15)

Limited Warranty

What is covered and for how long?
This warranty covers all defects in workmanship or materials for a period of:

  • 12 months for labor
  • 12 months for parts (Functional Parts Only)
  • 5 years for sealed system

The warranty commences on the date of item purchase.
Customer shall provide Amana with proof of the date of purchase, brand, model and serial number for verification prior to any warranty service being provided.

EXCEPTIONS: Commercial or Rental Use warranty

  • 90 days for labor
  • 90 days for parts
  • No other warranty applies

What is covered/Not covered?

  1. The mechanical and electrical parts of the appliance which serve the functional purpose of this appliance are covered for a period of 12 months. This includes all parts except finish and trim.
  2. Manufacturing defects to the components of the sealed system (e.g. hermetic compressor, condenser and evaporator) are covered for a period of 5 years from the date of purchase. Any damages to such components caused by mechanical abuse, improper handling or shipping will not be covered.
  3. The limited warranty does not cover any credit or refund for any loss or injury caused by the product or defects to the product including but not limited to incidental or consequential damages.

What will be done?

  1. Any mechanical or electrical part that proves to be defective in normal usage during the specified warranty period will be repaired or replaced at Amana’s discretion. A&E factory service is the authorized service provider for Amana.
    If it is determined that repair is not appropriate or replacement part is unavailable for repair, Amana will exchange the product with a refurbished or new product the same or similar to the original at its discretion,

  2. There will be no charge to the purchaser for functional replacement parts and labor on any covered items during the initial 12- month period. Beyond this period, only the components of the sealed system are covered, labor is not 0rovided and must be paid for by the customer.

  3. To have your product serviced, please contact Amana customer service 1-888-842-2440.

THIS WARRANTY COVERS APPLIANCES WITHIN THE CONTINENTAL UNITED STATES, PUERTO RICO AND CANADA.

IT DOES NOT COVER THE FOLLOWING:

  • Damages from improper installation.
  • Damages incurred during shipping.
  • Defects other than manufacturing, Damage from misuse, abuse, accident, alteration, lack of proper care and maintenance or incorrect current or voltage.
  • Damage from other than household use.
  • Damage from service by other than an authorized dealer or service center.
  • Decorative trims or replaceable light bulbs.
  • Transportation and shipping.
  • Labor (after the initial 12 months).
  • Credit or Refund for products over 30 days past date of purchase
  • Food loss for food spoiled as a direct result of mechanical failure of the product or of any delay in providing service, repair, replacement.
  • This limited warranty doesn’t apply to refurbished product or unit purchased as/like new or second-hand.
  • THIS LIMITED WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
  • The remedy provided in this warranty is exclusive and is granted in lieu of all other remedies.
  • This warranty does not cover incidental or consequential damages, so the above limitations may not apply to you. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
  • This warranty gives you specific legal rights, and you may have other rights, which vary from state to state.

For more information on this and other Amana products, call Customer Affairs Department at: 1-888-842-2440

CONSUMER INFORMATION LINE
Amana Toll-Free
1-888-842-2440
(Not a technical assistance line for dealers.)

References

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