clarisonic MIA 2 Facial Sonic Cleansing System User Guide

June 13, 2024
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Clarisonic MIA 2 Facial Sonic Cleansing System.

Product Information

The product is the Clarisonic Mia 2, a facial sonic cleansing device. It is designed for gentle daily use and features a waterproof handle for use in the shower or bathtub. The device comes with a brush head, an on/off button, a speed button, and a  speed/battery indicator. It also includes a pLinkTM charger and a travel case (select models).

Product Usage Instructions

  1. Before using the Clarisonic Mia 2, please read and follow the Important Safeguards provided in the user manual.
  2. Ensure that the device is charged by connecting the pLinkTM charger to the device and plugging it into a power source.
  3. To turn on the device, press the on/off button (C) located on the handle (A).
  4. To adjust the speed of the sonic cleansing, press the speed button (D) located on the handle. The speed/battery indicator (G)will display the selected speed.
  5. Wet your face and apply your preferred cleanser to the brush head (B).
  6. Place the brush head flush against your skin and gently move itin circular motions, avoiding pressing too hard as it may impede the motion and reduce effectiveness.
  7. Clean the brush head with soap and water if discoloration occurs.
  8. After use, rinse your face and the brush head thoroughly with water.
  9. Turn off the device by pressing the on/off button (C) again.
  10. Store the Clarisonic Mia 2 in the provided travel case (if available) to protect it when not in use.

For more information about the product and recommended cleansers, please visit the Clarisonic website.

IMPORTANT SAFEGUARDS

When using electrical products, especially when children are present, basic safety precautions should always be followed, including but not limited to the following:
READ ALL INSTRUCTIONS BEFORE USE
DANGER – To reduce the risk of electrocution:

  1. Do not place or store the charger where it can fall or be pulled into a bathtub or sink.
  2. Do not place the charger in or drop the charger or plug into water or other liquid. The charger unit is not for immersion or for use in the shower.
  3. Do not reach for a charger or plug that has fallen into the water. Unplug immediately.

WARNING – To reduce the risk of burns, electrocution, fire, or injury to persons:

  1. Close supervision is necessary when this product is used by, on, or near children or physically challenged persons.
  2. Use this product only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
  3. Keep the cord away from heated surfaces.
  4. Never use it while sleeping or drowsy.
  5. Do not use outdoors or where oxygen is being administered.

Never operate the Clarisonic brush handle if it is damaged. Do not operate the charger if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water.
SAVE THESE INSTRUCTIONS

  • The handle and charger have no serviceable parts.
  • The supply cord cannot be replaced. If the cord is damaged, the charger must be unplugged and replaced.
  • NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • For further details please see our website.

IMPORTANT CAUTIONS AND WARNINGS

  • If you are under a doctor’s care for any skin condition or if you think you may have a skin condition, please consult your physician before using Clarisonic. Refer to our website for more information.
  • We recommend that you do not share brush heads.
  • We recommend that you start with one of the Clarisonic cleansers that have been optimized for gentle daily use with Clarisonic Skin Cleansing Systems. For more information about Clarisonic cleansers please visit our website. Do not use the Clarisonic with jagged exfoliating particles such as shells. Clarisonic brushes may be used with soft, rounded exfoliating particles.
  • Using the Clarisonic to remove makeup may stain the bristles, but will not affect performance. If discoloration occurs, clean the brush head with soap and water.
  • This product uses magnets.
  • Treatment of electrical and electronic equipment at the end of life applicable in the European Union and other European countries with selective collection systems:

This product should not be treated as household waste but should be handled at a designated collection point for the recycling of electrical and electronic equipment. Please contact your local authority for further details of your nearest designated collection point.

  • A HANDLE
  • B BRUSH HEAD
  • C ON/OFF BUTTON
  • D SPEED BUTTON
  • E pLink™ CHARGER
  • F PLUG
  • G SPEED/BATTERY INDICATOR
  • TRAVEL CASE Travel Case (Select models, not shown)

INSTRUCTIONS FOR THE USE OF CLARISONIC MIA 2 AND CLEANSER

Prior to the first use, charge the Clarisonic handle for 24 hours.

  • Remove eye makeup by hand.
  • Apply cleanser directly to moistened skin or to a damp brush head.
  • Push the on/off button to turn on your sonic cleansing system.
  • Select the desired speed. 2 Speeds
  • Follow T-TIMER prompts while gently moving the brush head in small circular motions. Adjustable T-Timer®
  • The Clarisonic will automatically shut off after the cleansing cycle.
  • Rinse skin thoroughly to remove excess cleanser.
  • The Clarisonic handle is waterproof for use in the shower or bathtub. Refer to Important Safeguards (on pg. 2) regarding the charger.
    NOTE: Keep brush head flush to the skin. Pressing too hard will impede the motion and reduce effectiveness.

REPLACING THE CLARISONIC BRUSH HEAD

  • To remove the brush head: 1) Grip the brush head firmly, then push and twist it counter-clockwise; 2) Pull the head away from the handle
  • To attach the brush head: Push down and twist the head clockwise until it snaps into place. Be sure you hear a tight snap.
  • Tip: Use the brush head cap to easily remove and attach the brush head with a simple twist.
  • Wnterceha nameable Bkruseh H egads variety of interchangeable brush heads, uniquely designed and engineered for specific skin types or conditions. For more information visit our website.

FEATURES OF YOUR MIA 2

  • SpeedFsace Brush Head 2 SPEED SETTINGS FOR FACIAL CLEANSING
  • Speed is indicated visually. To change speeds, press the speed button while the Clarisonic Mia 2 is on. The factory setting is low speed.

Speed/Visible indication

  • Normal: Upper LED light on
  • Low: Lower LED light on
  • CLEANSING TIMER (T-TIMER)****

For even and thorough cleansing of your face, Mia 2 features a proprietary T-TIMER that pauses momentarily during the 1-minute cleansing cycle, to indicate it is time to move to another part of your face. We recommend: 20 seconds on your forehead, 20 seconds on your nose/chin, and 10 seconds on each cheek.

To pause the cleansing cycle for up to 30 seconds, press the on/off button. The lights around the button fade in and out while in pause mode. To resume, press the on/off button.

  • CHARGING

Your Mia 2 is rechargeable with the included pLink charger, which magnetically attaches to the handle. A fully charged Mia 2 gives 24 minutes of use.

Action/Indicator

Attach pLink charger: Brush head pulses once

  • Detach pLink charger: Brush head pulses once if partially charged
    • Brush head pulses twice if fully charged
  • After 24 minutes of use, the handle needs to be charged: Brush head pulses and charge indicator lights flash Allow approximately 18 hours for a full charge.
  • The pLink charger is compatible with 100-240 Volts AC: and 50/60 Hz, allowing it to be used worldwide with the appropriate country adapter. If the shape of the plug does not fit the power outlet, use an attachment plug adapter of the proper configuration for the power outlet.
  • NOTE: The Mia 2 handle is not compatible with the charging cradle for the full-size Clarisonic models

CARING FOR YOUR CLARISONIC

To keep your Clarisonic in optimum condition, care for it as follows: Do not use abrasive cleaners or chemicals to clean any part of the Clarisonic. Do not put any part of the Clarisonic in a dishwasher

HANDLE
Once a week remove the brush head and wash the handle using warm soapy water to remove any residue buildup. The handle is sealed and fully waterproof.

INFREQUENT USE: The Clarisonic handle should receive a charge occasionally. If you rarely use the handle, charge it every 3 months to maintain its charging capability.

BRUSH HEADS
Brush heads need to be replaced every 3 months as the bristles become fatigued and less effective over time. Once a week, remove the brush head from the handle and rinse with warm soapy water to remove any residue.

CLARISONIC CUSTOMER SERVICE INFORMATION
For general inquiries please visit our website clarisonic.com/customerservice or contact your in-country customer service team.

Australia:

Clarisonic is a part of the Luxe Division of L’Oréal Australia Pty Ltd.

WARRANTY

  • Year Warranty CLARISONIC GUARANTEE/LIMITED WARRANTY

United Kingdom and Republic of Ireland:
Guarantee Coverage

  • For the duration of the Guarantee Period, Clarisonic guarantees the Product against defects in materials and workmanship arising from Normal Use of the Product.
  • If there is a defect in the Product which is covered by this Guarantee, Clarisonic agrees to exchange the Product with a new equivalent Product. Clarisonic’s sole obligation under this Guarantee is limited to such replacement. The  Guarantee is an added benefit which does not affect the consumer’s statutory rights.

How to get Guarantee Service
Subject to the limitations listed below, you may obtain service under this Guarantee by contacting customer services (see details below).

Conditions and Exclusions

  • This Guarantee is limited and may be relied upon only:
  • by an end user of the Clarisonic Product;
  • within the Guarantee Period;
  • for Products purchased in the UK and ROI; and
  • where the Product was manufactured by or for Clarisonic and sold by an authorised distributor.
  • To obtain service under this Guarantee, you will be required to provide Clarisonic with original proof of purchase.
  • Clarisonic shall not be obliged to repair or replace any Product which is not accompanied by a valid proof of purchase.
  • This Guarantee does not apply where the Product is subjected to use that does not constitute Normal Use or to unauthorized repair.

Exclusions
Clarisonic is not responsible for any indirect, incidental or consequential damages arising out of the use of the Product, whether arising from an electrical issue or otherwise, except as required by law.

Definitions

  • Normal Use” means ordinary consumer use under normal home conditions and used in accordance with the instruction manual included with the Product. It does not include use of the Product with a voltage converter, use on current or voltage other than as advised on the charger, negligent use  or misuse.
  • Product” means Clarisonic MIA 2.
  • Guarantee Period” means 2 years from the date of purchase of the Product, as indicated on the original proof of purchase.

Consumer Statutory Rights
This Guarantee gives specific legal rights and does not affect the statutory rights a consumer may have or those rights that cannot be excluded or limited, nor rights against the retailer from which the consumer purchased the Product. The consumer may assert any such rights at his or her sole discretion. Consumers can obtain information about their legal rights from trading standards offices or citizens’ advice bureaux.

Governing Law and Jurisdiction
This Guarantee and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Guarantee or its subject matter or formation (including non-contractual disputes or claims).

For further information on how to obtain service under this Guarantee, contact our Customer Service department by telephone 0800 783 3975, write to Customer Services, Clarisonic, a division of L’Oréal (U.K.) Limited, 255 Hammersmith Road, London W6 8AZ or visit www.clarisonic.co.uk.

Hong Kong:
The following Warranty is limited to and applies to all purchases made in Hong Kong.

Definitions

  • Normal Use” means ordinary consumer use under normal home conditions according to the instruction manual included with the Product. Normal use does not include using the Product with a voltage converter.
  • Product” means MIA 2.
  • Warranty Period” means 2 years from the date of purchase of the Product..

Warranty Coverage

  • For the duration of the Warranty Period, Clarisonic warrants the Product against defects in materials and workmanship arising from Normal Use of the Product.
  • If there is a defect in the Product that is covered by this Limited Warranty, Clarisonic agrees to exchange the Product with a new equivalent Product. This is the sole remedy available for breach of Warranty.
  • This Warranty excludes all other warranties, whether oral or written, express or implied. There are no implied warranties created by the manufacture, sale, or  use of the Product.

How to get Warranty service or for general customer service inquiries Contact us on our website at clarisonic.com/customerservice or contact your local customer services office (see details below).

Limitations

  • This Warranty is limited and may be relied upon only:
  • by the original end-user of Clarisonic’s Product; and
  • Where the Product was manufactured by or for Clarisonic and sold by an authorized distributor.
  • To obtain service under this Warranty, you will be required to provide Clarisonic with original proof of purchase.
  • This Warranty does not apply where the Product is subjected to use that does not constitute Normal Use, including but not limited to personal injury or property damage arising from misuse of the Product.

Exclusions
Clarisonic is not responsible for any indirect, incidental, special or consequential damages arising out of the use of the Product, whether arising from an electrical issue or otherwise.

Validity
This Warranty is valid only in respect of purchases made with authorized distributors and all disputes arising from the purchase of the Product or the interpretation of this Warranty shall be governed by Hong Kong law. For further information about Warranty service or general customer service inquiries, please visit www.clarisonic.com.hk or contact our customer service hotline at (852) 3180-1645.

Hong Kong – 30 day Feel and See Guarantee disclaimer:
We offer a 30-day money-back guarantee. The Feel and See Guarantee is valid for a period of 30 days from date of purchase and can only be claimed from the retailer where the product was originally purchased. Proof of purchase is required and the product must be returned in its original packaging with all the components.

Remarks: The Chinese version of this statement is provided for reference only. In the event of any inconsistency between the Chinese and English versions, the English version shall prevail.

Singapore:
Warranty Coverage

  • For the duration of the Warranty Period, Clarisonic warrants the Product against defects in materials and workmanship arising from Normal Use of the Product.
  • If there is a defect in the Product that is covered by this Limited Warranty, Clarisonic agrees to exchange the Product with a new equivalent Product. This is the sole remedy available for breach of Warranty.
  • To the greatest extent permitted under applicable laws, this Limited Warranty is exclusive of all other warranties, whether oral or written, express or implied.

There are no implied warranties created by the manufacture, sale, or use of the Product. If Clarisonic cannot lawfully disclaim implied Warranties under this Limited Warranty, all such Warranties, including Warranty of merchantability and fitness for a particular purpose, are limited to the duration of this Limited Warranty. Some countries do not allow limitations on how long an implied Warranty lasts, so this limitation may not apply to you.

How to get Warranty service or for general customer service inquiries

Limitations

  • This Warranty is limited and may be relied upon only:
  • by the original end-user of Clarisonic’s Product; and
  • Where the Product was manufactured by or for Clarisonic and sold by an authorized distributor.
  • To obtain service under this Limited Warranty, you will be required to provide Clarisonic with original proof of purchase.
  • This Limited Warranty does not apply where the Product is subjected to use that does not constitute Normal Use, including but not limited to personal injury or property damage arising from misuse of the Product.

Exclusions
Clarisonic is not responsible for any indirect, incidental, special or consequential damages arising out of the use of the Product, whether arising from an electrical issue or otherwise. Some countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Definitions

  • Clarisonic” means L’Oreal Singapore Pte Ltd and its affiliates.
  • Normal Use” means ordinary consumer use under normal home conditions according to the instruction manual included with the Product. It does not include using the Product with a voltage converter.
  • Product” means MIA 2
  • Warranty Period” means 2 years from the date of purchase of the Product.

Singapore – 30-day Feel and See Guarantee disclaimer:
We offer a 30-day money-back guarantee. The Feel and See Guarantee is valid for a period of 30 days from the date of purchase and can only be claimed from the retailer where the product was originally purchased. Proof of purchase is required and the product must be returned in its original packaging with all the components.

References

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